Empress of the Seas - September 13, 2017

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  • richardb
    richardb September 24, 2017 4:31 pm
    We have only received the shore excursion refund so far. We did book another cruise, so asked the CSR how to use our FCC. He contacted another department and it took about 45 minutes, but they created our FCC and applied it to the new booking as well as transferring our OBC that we had used credit card points for. Also dealing with the Mariner TA that was canceled about two weeks before this one.
  • The 3 T's
    The 3 T's September 24, 2017 3:00 pm
    Have you received your full refund? We are still some short, but haven't called RCI. Are you to receive the exact amount paid in? Are we refunded Leisure Care (Insurance), since they canceled? Thanks.
  • The 3 T's
    The 3 T's September 19, 2017 1:26 pm
    I have finally received some money. Total $162.00. Two excursions and a whatever. They have really gone up on the price of this cruise. Second person is suppose to be half price. I guess I need to get a new calculator. I lost a good deal. I have a cruise to wherever on 11/4/17. I am still dreaming of the beautiful Caribbean, as we all once knew it.
  • MrFunInTheSun
    MrFunInTheSun September 19, 2017 10:46 am
    Only refunds I've got back so far was the drink package and excursion. Cruise and taxes itself I'm still waiting too. Sent from my iPhone using Forums
  • The 3 T's
    The 3 T's September 18, 2017 3:08 pm
    We haven't received any money.
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