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14 Helpful Votes
Sail Date: June 2018
Our first river cruise after over 20+ sea cruises. What a HUGE disappointment. Not much to shout about here, small cabins (no fridge even), average food (except last night gala dinner), non existent entertainment, very few tours ... Read More
Our first river cruise after over 20+ sea cruises. What a HUGE disappointment. Not much to shout about here, small cabins (no fridge even), average food (except last night gala dinner), non existent entertainment, very few tours included, indifferent cruise director. We were hoping to be "wowed" when we got on, but no, not so much as a welcome drink. It seems Riviera just cut every corner they can making for a very poor experience and DEFINITELY not worth the money they charged. We wish we had stuck to a sea cruise. At least we had gone with some good friends so we could all laugh about it all. Basel mooring was in an industrial area - how nice!! Drink prices were not too bad although we had paid the £99 drinks with meals package and made sure we got our moneys worth. If you are considering this cruise, don't wast your money, spend a bit more and go with another more upmarket company or stick to the sea. They also expected a 7-12€/person/day tip - plus tips for the Cruise Director - in your dreams!!! Read Less
11 Helpful Votes
Sail Date: August 2018
Traveled before with Riviera. Wanted to try a river cruise as the advertising and hype suggested it would be a wonderful 5* holiday and worth the expense. Can't fault the ship. Clean and well maintained. Cabin and bathroom ... Read More
Traveled before with Riviera. Wanted to try a river cruise as the advertising and hype suggested it would be a wonderful 5* holiday and worth the expense. Can't fault the ship. Clean and well maintained. Cabin and bathroom decent size. A fridge is needed though. Ice was NOT always available as advertised. Food extremely good but no choice of wine other than red, white or rose on the drinks package. The staff were friendly and efficient but short on the ground in the dining room and it was a free for all when it came to finding a dining table. Painist very competent but the lack of evening entertainment really needs addressed. Captain's night was decent. Great food but the entertainment was provided by way of a crew show. Seemed like cheap entertainment to us. Some moorings were anything but scenic. Ship often docked at lunchtime losing part of some days to go ashore. Tours itinerary good but some trips far too rushed. We enjoyed the cruise. It promised a lot, but overall was somewhat disappointing. Riviera need to address certain aspects of their river cruises if they really want to provide the 5* they promised. We will return to sea cruising. Read Less
18 Helpful Votes
Sail Date: June 2016
The food was, even by cruise standards, outstanding. Do try the Fine dining at no extra cost. Service in dining room was efficient but not sincere. Cabins spotless and staff friendly The evening entertainment was disappointing except for ... Read More
The food was, even by cruise standards, outstanding. Do try the Fine dining at no extra cost. Service in dining room was efficient but not sincere. Cabins spotless and staff friendly The evening entertainment was disappointing except for an excellent string quartet. The Itinerary up/down Danube was good and with one exception the guides first class. The tour manager and resident guide were acceptable but not brilliant nor very friendly. The ship was only 1 year old so was in very good condition. A lot of travelling on the way back had to be at night. We have cruised the River Rhine previously and found it much more interesting. The first few days have a preponderance of trees lining the banks so a bit boring. excursions were well chosen and the walking tours to Bratislavia,Melk Abbey, Saltzburg, and Vienna particularly interesting. Unfortunately we feel should not be necessary like many cruise lines we were expected to tip the crew which we feel should not be necessary. Do choose a cabin midships as those near the stern suffer from vibration (all decks). Read Less
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