17 Oceania Riviera Cruise Reviews for Romantic Cruises to Caribbean - All

Let me start with the entertainment. First Rate. 12 Person very high end team dancers and Singers. Great shows. We saw three different shows in ten days. So well produced and choreographed. Beautiful costumes with many changes. And ... Read More
Let me start with the entertainment. First Rate. 12 Person very high end team dancers and Singers. Great shows. We saw three different shows in ten days. So well produced and choreographed. Beautiful costumes with many changes. And excellent recorded music. Sets and background video images on screens. Of the forty cruises we have been on, on Cunard, HA, Seabourn, Silversea, Regent and Celebrity, and Oceania, this is the best set of shows we have ever seen and the most talented entertainers. We have sat through some real snooze cruise shows over the years and honestly we were so impressed with this team and the shows themselves. Handsome young men and beautiful girls, all well choreographed, talented and produced.I cannot enough. The pool deck chairs, while packed in like sardines, are very comfortable. Very thick chair pads and towel covers. Unlike some competitors, who provide no chair pads. Oh my aching back. Food on board Oceania is said to be the best at sea, and the 4 specialty restaurants of Asian (Red Ginger), Jacques the signature French of Jacques Pepin, the Italian Toscana and the grill Polo Lounge all provide really knockout and authentic meals. High end ingredients used and great chefs that produce truly fine dining experiences. The MDR itself is also very good, and service superb throughout the ship's restaurants. Very attentive and competent waiting staff. Buffet in the Terrace is so dull and boring, although many onboard could not wait to fill their plates and stomachs. Speaking of which, many oversize anatomies on board. Growing worse we have observed over the years. The cabins are very nice. We had any A class cabin, and while the bathroom is small, the size of the cabin and balcony was fine for a ten day cruise of the Caribbean. Anything longer we would have opted for a more spacious P cabin with a walk in closet and more interior space.. Officer staff removed and not very passenger interactive or friendly. Not a good mark for Oceania. Captain made his daily announcements but was a ghost. The ship itself is only 5 or 6 years old and very modern. Very open with lots of public space and bars. Martinis is the place for cocktails. Ship sails well, but the Caribbean seas were calm throughout the ten days. The drinks packages offered were fair priced, and the wines included drinkable if not great. All typical of what passes for wine lists on all cruise lines today. Bottle a la carte prices exorbitant for the product available. Horrendous boarding experience in Miami. Oceania should be ashamed, even though some of it was caused by the unfortunate death of a crew person and ship's late arrival.. But no command presence on the ground to handle the huge backed up crowd waiting to board, and very poor communications. It almost got out of control. Not a bright spot on this cruise, but fortunately it was not a harbinger of bad things to come as many feared. All in all Oceania continues to do a very good job, even under NCL ownership. Many fears have been allayed. The product is the same as it first was for us ten years ago when we first sailed with Oceania, which is very good indeed .And the ships size of 1250 passengers while large for us was not too problematic, except for sea days when the sardine factory on the pool deck was overactive. Read Less
Sail Date January 2019
There were some islands on this cruise we've not been to before, which is the reason we took it. That & the wonderful food on board Riviera. We do need to stress that entertainment is rather bland on this ship. The food IS the ... Read More
There were some islands on this cruise we've not been to before, which is the reason we took it. That & the wonderful food on board Riviera. We do need to stress that entertainment is rather bland on this ship. The food IS the entertainment. We're both in the food industry & this is a reason we've done 2 cruises on the Riviera. We'd have gone back in 2020 for another 14 days, but the only cruise is a 14 day "midweek" type cruise. We hate getting back midweek. We like that 2 day relaxing affair that a Fri-Sat cruise ending affords. Unpacking etc. winding down from the enjoyment & getting ready to be back to work(Uhhgg!) We've noticed with lots of cruises, that the quality starts to slide each year. Not so on Oceania. Our cabin was 8100, which is a great cabin. You hop off the elevator & you're right outside your door. NO noise issues at all. The only thing was, that a prior guest had "bent" the shower door a bit, so it didn't close properly. This allowed water to get out, which wet the floor allowing for the floor tiles to get wet & "pop" up. We notified our attendant about this...It looked like it had been going on awhile as you could see new grout in the floor. This time they fixed the problem & no more issues after about day 3. The room itself was very nice. Fairly large for a Veranda type cabin. With a decent sized Veranda, that you could actually relax on. If there is one thing about Oceania that we've noticed, it's that they really don't offer much to the LGBT community. There was one & only one get together & it was set right at dinner time. Needless to say we didn't attend. Last year we share a table with a Texas couple In Polo Grill, who upon "figuring" us out, just totally "clammed" up for the rest of the meal. Not a good experience for us or them. This Year we had to again share a table(this time in Jacques)The couple saw us & immediately came up with the excuse that the table was too close to the entrance(not at all!) So we had a 4 person table to ourselves & thoroughly enjoyed it. It's obvious to the reader that we try to not share tables to avoid making us or other tablemates uncomfortable. Read Less
Sail Date January 2019
We took in a 12 day cruise from Miami to Miami, and explored several Caribbean islands, with two sea days on either end. Exploring Miami If you're new to cruising from Miami, I would recommend arriving a few days early and ... Read More
We took in a 12 day cruise from Miami to Miami, and explored several Caribbean islands, with two sea days on either end. Exploring Miami If you're new to cruising from Miami, I would recommend arriving a few days early and spending the time to take in the city. I can imagine that summer is pretty hot, but in December it was balmy. Highlights included South Beach, downtown, a harbour cruise and the visit to the Everglades. We stayed downtown, but the port is easy to get to, so any decent hotel should not be an issue. Embarkation Is easy and painless. All told, it probably took less than 10 minutes. It does help to arrive early, even if your stateroom is only accessible later in the day, as this enables you to avoid the crowds. It's easy to see that Miami knows how to handle cruise crowds. About Riviera This is our second Oceania cruise, with the first being on Riviera's sister, the Marina. We like the upmarket yet casual atmosphere, the food, as well as the gym/spa. Oceania does not cater for children, but does not forbid them. There were no children on our cruise, however. While the vessel remains upmarket (but not luxurious), Riviera is shown a few signs of wear and tear. Most of the loungers on the private spa terrace were broken, and it's clear that some of the bar stools have been scratched and not repaired over the years. Look beyond this, and you will most certainly have an amazing experience. Dining One tours with Oceania for, among other things, the food. There are three restaurants for breakfast and lunch, and an additional 5 for dinner (if one includes La Reserve.) During a cruise, you should definitely make an effort to dine at each of the speciality restaurants. During this cruise, our favourites were Toscana while Jacques and Red Ginger are a close second tie. Polo Grill is also superb and difficult to fault, but if one has to make a choice... Sadly, the Grand Dining Room did not live up to expectations on this cruise. We dined here twice for breakfast, and while the setting is grand indeed, the service falls short. Dinner at the Grand Dining Room remains exceptional, however. If you do it only once, afternoon tea is a must. It's a lovely setting in Horizons with the quartet playing. One feels very sophisticated. If you like a glass of wine with your meal, or a cocktail around the pool, it's worth taking the beverage package. It makes the surprise at the end of the cruise a little less unknown! Entertainment On this cruise, Oceania treated us to a few outside entertainers. Both were exceptional, while the standard crew are also very good. In addition, make time for the string quartet playing in the evenings near the casino. Service For the most part, service is very good. We had a butler, being in a penthouse suite, and this eases logistics somewhat. Waiters are extremely attentive in all the establishments. Sometimes, however, we found ourselves straining as it's clear that English is not their first language. Sommeliers are generally good, but sometimes are a little scarce during lunch in the Terrace Cafe aft. Cabin This was our first time in a Penthouse Suite. It's recommended for two reasons - the ability to dine in-suite from one of the speciality restaurants as well as the large walk-in closet. We specifically chose a cabin that was below the 12th floor cabins, and not the sun deck, and are grateful we did. Read Less
Sail Date November 2018
2nd cruise on Oceania Riviera, 24th Cruise. First sailing was Amalfi Coast, beautiful but - no sea days to enjoy the ship. We very much enjoyed the ship this time. The ship is the perfect size for us, 1250 PAX with beautiful public ... Read More
2nd cruise on Oceania Riviera, 24th Cruise. First sailing was Amalfi Coast, beautiful but - no sea days to enjoy the ship. We very much enjoyed the ship this time. The ship is the perfect size for us, 1250 PAX with beautiful public spaces decorated with large scale holiday decorations, Lalique glass, Art Deco interesting furnishings, Artwork, and lots of seating areas scattered inside and out. Embarkation was quick at about noon and lunch at Waves and Terrace cafe — no, we didn’t eat at both but they are both great choices. The Terrace has a wonderful assortment of choices and the steak and seafood at the grill were great. The nice sized Balcony cabin has good storage and fine linens, comfortable bed, makeup mirror, lots of outlets, marble bath with deep sinks, small shower with wand and rain head good pressure, and big tub with another shower with wand. Loved the Bulgari toiletries. Our steward was very good, supplies replaced and always lots of ice and needed nothing. Spotless. There was no lack of activities though my favorite was my kindle and feet up on my balcony or on the leather chairs in the library after another cappuccino in Baristas cafe. There was mini golf, needlepoint, bracelet making, art classes (fun but I have no talent), lectures were excellent with Adam Tanner, cha cha classes, movies, and much live music. Others played bridge, trivia and more. The show band was wonderful, production singers and dancers exceptional and string quartet very good. Loved the group Ardor in Horizons and the Ukelele player/comedian better than that sounds. There were many performances in evenings and once in a while in afternoon. Do not miss afternoon tea with strings. Specialties- Polo 5 stars, Jacques 5 Stars, Tuscana husband 4 stars, food a bit of a disappointment for me after great food last time and best of all Red Ginger — I had the best meal ever with edamame, greens with peanut dressing, tempura vegetables and filet entree & bounty cake dessert. Husband had red snapper and loved it. Service was great. Not so happy with Grand Dining room dinner especially beef. But breakfast was wonderful. Also prompt and handy is room service although no hot breakfast in balcony cabins. Kudos to all the service people onboard who had such great attitudes. I can’t say that we loved the ship excursions but In Grenada there was an excursion we liked to a plantation with Gorgeous vegetation, interesting owner and natural products. The ship did not feel crowded except for some scarcity of chairs in the shade — but the pool attendants were removing towels and clearing space. Nice cushions and seating around the pool. And not only are non/Alcoholic drinks included but I can go to the cappuccino machine myself any time and press the button for a quick to go pick me up. I can’t say enough about this sailing— I wish I could repeat it many times over. Read Less
Sail Date November 2018
My husband and I salied on the Riviera out of Miami in March 2018. We were in cabin 7114. We enjoyed the speciality dining options. We ate in the main dining room and had a wonderful meal. The food on the 12th floor was delicious and ... Read More
My husband and I salied on the Riviera out of Miami in March 2018. We were in cabin 7114. We enjoyed the speciality dining options. We ate in the main dining room and had a wonderful meal. The food on the 12th floor was delicious and plentiful. We had been on Oceania Venice to Athens in 2016 and had a great trip. We met interesting people on both cruises. Enjoyed the atmosphere of the ship. Entertainment is not good. They should invest in movies under the stars to give cruisers some choices at night. The cabin is a good size. The staff is very pleasant. We enjoyed having soft drinks included in the pricing. The library is a wonderful relaxing place. We didn't visit the casino but it was good to know it was an option for us. The cooking school and the art classes are options that a lot of people enjoyed. Overall it was a great cruise and worth the money! Read Less
Sail Date February 2018
Oceania is a "Class Act". You are treated like royalty. Food, service, friendliness, cabin size, cleanliness, choice of ports, etc. are wonderful. You cannot ask for a better cruise experience! All the Specialty Restaurants ... Read More
Oceania is a "Class Act". You are treated like royalty. Food, service, friendliness, cabin size, cleanliness, choice of ports, etc. are wonderful. You cannot ask for a better cruise experience! All the Specialty Restaurants are included in the cruise fare. Our favorite is the Polo Grill. If you like Ruth Chris' Streak House, then you will love the Polo Grill. You can even eat whole fresh lobster at no extra cost. We have sailed on approximately 50 cruises covering many different cruise lines, but Oceania has the best food and service of any of the cruises. Your are frequently greeted by your name and a lot of the staff know your needs even before you ask for something. I call it "Pure Luxury". The ships are small; less than 700 on the four small sister ships, and approximately 1,200 on the larger two sister ships. Thus, you receive very personal attention. The ratio of staff to passenger is very high. However, this is not a cruise line for young people or couples that want nightlife like Carnival, NCL, or RCCL. The shows and entertainers are enjoyable, but not spectacular Las Vegas type shows at all. The casino is very small with limited gaming.. There are no children facilities. There is no entertainment for teenagers. My husband and I will now only travel on Oceania and we are already booked for two cruises in 2019! Read Less
Sail Date February 2018
We chose this cruise because after cruising last year on Oceania in the Mediterranean, we found the food, crew, and all adult passengers very relaxing and enjoyable. This is not a family cruise line because there are no children ... Read More
We chose this cruise because after cruising last year on Oceania in the Mediterranean, we found the food, crew, and all adult passengers very relaxing and enjoyable. This is not a family cruise line because there are no children activities or play areas. Passenger ages ranged from mid 40s to 85... with most passengers 55-70. That is our age group. The restaurants do not cost extra and the food is fantastic. The dress code for special reservations in restaurants is business casual ... NO ties required. That is what also appealed to my spouse. The butler and cabin attendants treated us with friendliness and respect 24 hours a day. Our only disappointment was seeing how the Eastern Caribbean islands are still not back to pre hurricane status. We will not visit the Eastern Caribbean islands of St. Lucia, St. Thomas, St. Kitts, or Puerto Rico for at least a year or more. I know the islands need our tourist dollars, but the water from rain run off and trash is not like it used to be before September 2017. If you want to be spoiled rotten, eat fabulous food, see good entertainment, and socialize with adults, this might interest you. Before I forget, our Cruise Director, Cory Powell, was on TV every morning giving daily highlights. He hosted 2 karaoke late nights in Horizons Lounge and everyone laughed and had great fun. All in all, our onboard experience was perfectly worth every dollar we spent. Read Less
Sail Date February 2018
Our 3rd cruise on Riviera....love the ship and the staff. Ship had to undergo an inspection before we boarded on 12/2 so check in was the most chaotic we have ever experienced on Oceania. We chalked it up to badly managed and went on to ... Read More
Our 3rd cruise on Riviera....love the ship and the staff. Ship had to undergo an inspection before we boarded on 12/2 so check in was the most chaotic we have ever experienced on Oceania. We chalked it up to badly managed and went on to enjoy a wonderful cruise and vacation. Food is awesome...regardless of where you eat. World Beat was the best show I have ever seen on any ship! The comedian was funny the first night but not so much the 2nd night. Seems like Oceania has listened to our complaints in re show quality and really amped up their shows. We enjoyed them! Staff is fabulous - we especially loved Natallia in Horizons, our cabin steward Robylyn and Jason the Assistant Cruise Director. Go to his line dancing classes...so fun! Looking forward to another Oceania cruise next year! We were in concierge veranda room on 10 and location and cabin were perfect. Read Less
Sail Date December 2017
other than mother nature and the weather, the service was spectacular along with the food. entertainment was better overall than other oceania cruises. one of the best values at sea! cabin and bed were extremely comfortable and quite ... Read More
other than mother nature and the weather, the service was spectacular along with the food. entertainment was better overall than other oceania cruises. one of the best values at sea! cabin and bed were extremely comfortable and quite roomy by ocean-view cruise standards. service can not get much better than this crew, they waited on us every minute of every day and night. food was out of bounds. terrace cafe is just what you need after a long day on excursions. pretty much come as you are for dinner, no bathing suits of course. they serve grilled steak and prime rib to lobster tails and grilled prawns along with seafood salads and countless other salads and side dishes. red ginger is beyond words. food was outrageous along with the service beyond description. a real treasure to be treated like lings and queens for the duration of the adventure. with a ship like this who needs shore excursions? Read Less
Sail Date March 2017
People think it's a little pricey, but the value is beyond your dreams. The staff / customer ratio is fabulous; they will do anything for your pleasure. This is our 5th time on the Oceania line and we highly praise it above the ... Read More
People think it's a little pricey, but the value is beyond your dreams. The staff / customer ratio is fabulous; they will do anything for your pleasure. This is our 5th time on the Oceania line and we highly praise it above the others. The NCL stock also provides you with up to 250 OBC. The cleanliness of the ship and all the artwork is terrific. Food is the best of any cruiseline and the restaurants are without a nominal charge. The no set dining time in the Grand Dining room is a plus. Also the neat, casual dress code is everyman's dream. No formal nights. Country Club Casual. We girls like to dress up. The shore excursions were terrific, and an added + is the YW where you get an additional 20% off. What more do you want from a cruise line? Can't wait to sail again, thinking of cancelling our Dec 2017 HAL Koningsdam cruise for another Oceania trip. Read Less
Sail Date March 2017
We chose Oceania to try a different cruise line. Spent a lot of time on Cruse Critic forums to get some idea of what to expect. The ship is outstanding, as is the service from the crew. So attentive that it could have become annoying. ... Read More
We chose Oceania to try a different cruise line. Spent a lot of time on Cruse Critic forums to get some idea of what to expect. The ship is outstanding, as is the service from the crew. So attentive that it could have become annoying. Sometimes you just like to sit....quietly :) The cabin, we had a Penthouse Suite was very nice. It was as large as most cabins we have had with Celebrity. The sq footage seems bigger but, there is a bathtub. Removal of the (unused) tub would have allowed quite a bit of extra room in the cabin. The cabin attendants were perfect. Always there when we needed them. The Butler, in our opinion, was not up to par (?) and overall, just necessary. The attendants did more and took much better care of us. We tried twice and he did not answer the phone when we called and then asked us to give him a very good rating in our mid cruise evaluation. I asked him why we would rate him as we did not see him and did not answer and he got quite, well, not pleasant. The food is absolutely outstanding, everywhere. The Terrace Cafe became our main dining venue. So much to offer and all of it very good. The main dining room was very good but, it took a long time to eat. We ate in the specialty restaurants and enjoyed them all. Kudos that they are included. Lots of books and towels on the loungers around the pool but not may people. Clientele were definitely mature and some were quite demanding, especially in the Terrace cafe. :) Overall, an excellent cruise and we thoroughly enjoyed ourselves (minus a couple bad weather days and missing one port no fault of the ship or crew). We were not disappointed in any way but, the defenders of Oceania on the forums can make you expect far more than is actual there. A bit pricey but I guess you get what you pay for. Read Less
Sail Date February 2017
My wife and me chosse this cruise because of the route through the caribean sea and because of the ship itself and its luxury service. Dinging, Butlersevice, the cabin all was really overwhelming. Al Dinging Restaurants were outstanding, ... Read More
My wife and me chosse this cruise because of the route through the caribean sea and because of the ship itself and its luxury service. Dinging, Butlersevice, the cabin all was really overwhelming. Al Dinging Restaurants were outstanding, and even the grand dinging room and terrace cafe hold a really high level. if you want somestimes only simple thing, waves grill and (partially) the terrace cafe can arrange that. the only problem: no chance to hold your weight :) It is really like a good golf or tennis club atmosphere, high class yes, but not stuffily ;) And i think Cruising is a very good way to become a first Overview of new countries/destinations. My personal suggestion for the future would be little longer stays in the harbor, sometimes the riviera was the last shipt in and the first ship out: Not much time to explore something individual. Individual Excursions Service was another thing: The Destination deck and the people from executive/concierge level are not allowed to (or were not able ??) to make individual tours outside the normal tour planing. That is a little bit sad, because i expect this from an really good 5* Hotel Concierge. If i have to critisize anything: not many non english tv-programs in the cabin and the disembarkment (last day) was a little bit "rough". at the last cruise day you dont feel to be in the highest category. Overall this is a great ship, a great crew and when you are NOT searching for party and club tours, but for a really good time on board with luxury and relaxing days: Choose the Riviera ! We did not see on this tour any kids, i think the youngest (very few) cruisers were about 20 years. Most cruisers made their 5,6, or 10 cruise and The average age was clear over 60. Cruisers: Over 700 americans, then candian people, british, spanish, italian and a few other fellows like german and french cruisers. I would choose Oceania again, i think our next cruise would be in the Mediterranean Sea. I hope my review can help a little bit. PS: Only one thing i had never seenbefore as an european: Most american cruisers did not use both of their hands when dining, they only use one hand, the other hand lay down tho whole time in the "womb" ? WHY, it does not make sense and looks strange ? I never saw this before in france, spain, italy, germany, vae, netherlands or even not in Great Britian ? If there are any grammar problems, sorry about this, i am not a native english speaking ! Eric Read Less
Sail Date February 2017
Our Oceania Cruise was the first cruise that either I or my wife have ever taken, but we hope it won't be the last. Nearly everyone on our cruise were old hands at cruising; a majority having taken a half dozen if not double-digit ... Read More
Our Oceania Cruise was the first cruise that either I or my wife have ever taken, but we hope it won't be the last. Nearly everyone on our cruise were old hands at cruising; a majority having taken a half dozen if not double-digit tours before. Almost everyone was impressed that we first picked what has become their preferred cruise line. I must give all the credit for the research to my wife. She started by looking for cruises where young children wouldn't be prevalent, if not outlawed completely. Hey, we adore our children and grandchildren, but we wanted a vacation away from kids. Of course, we learned that longer trips on any cruise line would limit families with children as they seldom have time for more than a week’s vacation; cruises over 10 days reduced the odds of the little ankle-biters. But when we found Oceania we realized that there were no water slides, roller coasters, rock climbing walls, or obstacles courses on the top of their ships. In fact, they have nothing aboard that would interest a child. In fact, anyone under 14 can’t even operate the elevator (though I seriously question this wisdom as kids older than 14 are much more likely to push every button just for fun). But our ship, the Riviera, is much smaller than the large liners, which made for an intimate group - I find it hard to believe that you'd see the same people often on the larger ships. Then again,we noticed people with the same habits as us: early risers, early off at port, etc. and are sure there are a great many we didn't see, let alone meet. When my wife discovered that Oceania is renowned for their quality food we were hooked. Jacque Pepin has a restaurant aboard and both he and Cat Cora, the ship’s “Godmother,” are advisors for the ship’s kitchens. But Oceania, considered a mid-range luxury line, it more expensive than most cruises. And yes, this really is a senior cruise - we turn 55 this year and were probably 10 years junior to the average. There might have been a dozen younger than us, including the obvious newlyweds who we didn't see outside their state room until the last day! Unless you consider afternoon tea and ballroom dancing, this is not a party line. But we enjoyed the pace of our fellow travelers. Yes, you have to slow down walking through the ship, but you will hear some interesting stories. One of our challenges is that because so many of the passengers are retired “chronic cruisers,” with dozens of trips under their belts, it can be hard to move the conversation around to anything other than cruises. Besides, we looked great in our swimwear at the pool! More importantly, even the eldest on our ship looked better than the chain smoking speedo wearing passengers on the German liner that docked next to us one day! And the food was excellent. Our favorite meal was at the La Reserve (we did the Connoisseur menu). It isn't inexpensive, but it's a wonderful experience for foodies. Wine pairings for a seven course meal were excellent and the menu was divine. They also have four specialty restaurants and my wife was originally upset when she learned that we could only book one night at each in advance - and while we could reserve early because we upgraded to the Concierge level, all our reservations were for later hours. However, we found out that it was quite easy to arrange reservations the day of dinner as long as you would share a table. While we enjoyed our intimate late diners, sitting with others is a great way to get to know the other guests. Our favorite of the specialty dining was Asian food at Red Ginger (the duck & watermelon salad and the sea bass are terrific). Jacques, their French restaurant, offered some outstanding choices including what they call a gnocchi that was actually bay scallops with lobster. They also do a great Lobster Thermidor. Often, the first thing folks think about when they think about good cruise dining is lobster night, but across the ship, every meal is lobster night. In fact, the buffet grill serves lobster every night and there are 26 different dishes with lobster in them! In truth, we got sick of lobster! The only restaurant we wouldn't recommend is Waves. “Sir, what wine pairing would you suggest with that hot dog,” my wife asked the Sommelier. Soon after she called the server over to suggest that “the defining characteristic of a hot dog is that it’s hot.” Stick to the bar at Waves. Overall, it's hard to imagine better cruise food, which after all is industrial cooking. More than a handful of dishes stand up to the finest restaurant these two foodies have been to. My only issue was that having bought an unlimited drink plan, we had to chase down our cocktails, and were made to feel that it was inconvenient to get anything other than wine in the dining rooms, and since we we getting wine by the glass as part of the plan, we didn't get as much attention as folks buying wine by the bottle. If nightlife is your kind of thing, Oceania might not be your line. They offer nightly entertainment, but it isn't where their money is invested. The accommodations were wonderful. Compact for sure, but they are so well organized that we fit all four of our bags of clothing handily. I would recommend getting a veranda and can't say enough about our Stewards and how well they kept up with our room. They quickly learned our habits and preferences and adapted. Actually, the thing that stands out the most is the quality of service across the entire staff. Their dedication to a high service standard shows in everything they do. None of the crew act like anything is not their job. We watch a server drop some ice cubes and before she promptly came back to clean it up another server ran to get a broom and dust pan. I saw the head bartender show up at the poolside bar because a lady didn't like the way the other bartender made Pina Coladas, which everyone else seemed to adore! If there is a complaint about service is that while it remains on the attentive side of obsequious, this attention to details sometimes clouds the bigger picture. For example, we felt like covert spies trying to avoid the runners that would grab your plate from us as w left the buffet so they could take it to the table. There are certainly plenty of people on this line that actually need help, like the fellow with a walker who started trying to balance his load on his walker -they should have been right there for that guy instead of chasing perfectly able bodied guests around the restaurant. Actually, it got to the point where it became a game to see if you could hide behind the palm trees to get to the table un-assaulted - I felt like I was in a Mr. Bean comedy sketch. While sitting on the deck off the buffet first thing in the morning is peaceful, after a few days we found that we really enjoyed the table service off at the Grand Dining room. Basically, you can get all the same food brought to you instead of dealing with the busier contact sport required to navigate the buffet and the plate runners. There are other examples of missing the big picture, but the service is so outstanding that these slights are easily overlooked. Furthermore, if anything isn’t how you like it, these people will jump through every hoop to make you happy. And let's be honest, the ship was full of privileged people, and many of the wealthy elderly elite seem to think everything revolves around them. However, the overwhelming majority appreciate the service being offs and will step in much sooner than the staff when someone has ridiculous expectations. At first we didn't understand why the pool had a three foot lip around it. Then we made it to the high seas. Instant wave pool! The poolside music was an interesting mix ranging from big band to soft classic rock and a live duo in the afternoon. Yes, the same elevator music these aged flower children have come to expect. However, there was a hidden theme: tragedies. Theme from Love story, Godfather, the theme from Lion King; we entertained ourselves identifying the disaster in their selections. Many seemed to deal with tragedies at sea like Wish upon a Star - poor Gazpacho got eaten by a whale. But, the winner is the song from Titanic! Not a good thing when your only exposure to ocean liners is your reading about disasters like the Lusitania (Erik Larsen has a great book). You should have heard my wife cackle when the the theme song from the Titanic came on. Better yet, we discovered that it's in their video library and we watched it one rainy morning! I'll be the first to understand that satellite reception can be slow and we shouldn't expect a lot of bandwidth when accessing the Internet but a simple web page shouldn't take 20 seconds to load. Even if the technology can’t do much better, the access software is in serious need of being updated - it’s copyright is 1996 - that’s twenty year old software technology. It's my business and trust me, it’s archaic. We should need little more than a last name and room number and our devices should be able to remember those accounts while on board. This isn’t the NSA, then again we came to disconnect from the Interwebz. While we are newbies, we have some advice. Pack a power strip. You don't need as many clothes as you think, but be prepared to change several times a day. We are usually jeans and t shirt people but really did enjoy dressing for dinner. While the novelty of the ship will entertain for the first week, go on excursions and have shared meals early on in the voyage so you get a jump on meeting other people. Unless, perhaps, if you are that honeymooning couple! A great experience. We will probably never try another line if Oceania goes there and can maintain their very high standards. My biggest criticism is that Oceania is still stuck with “in the box” thinking on their cancellation policies. Considering that the vast majority of people we met were repeat customers, I struggle to understand why they would force their aging customers to purchase travel insurance at a whopping 10% of the price of their service? Wouldn’t you think they would have an even stronger customer base if they could offer some flexibility for when last minute changes must be made? A common occurance for their aging customer base. At least a smaller penalty fee, but perhaps offset it by selling “overbooked” options, that would probably be reasonably predictable. Seems this would be a perfect service for their targeted best customers. Indeed, they are missing the boat. Read Less
Sail Date February 2017
Have cruised many times on many different lines. This was our first on Oceania and this Eastern/Southern Caribbean cruise makes a good argument for being the best ever. We were 12 nights on the Riviera....beautiful ship, fantastic ... Read More
Have cruised many times on many different lines. This was our first on Oceania and this Eastern/Southern Caribbean cruise makes a good argument for being the best ever. We were 12 nights on the Riviera....beautiful ship, fantastic service and awesome food. The Riviera is not a big ship so easy to navigate, very clean, great pool area, nice public spaces and small quiet niches. We were in cabin 8087, balcony mid-ship, great location. Larger than average sized cabin, dark wood paneling, lots of storage space, very comfortable bed with good reading lights, LARGE bathroom actually large enough for two people at the same time with separate shower and tub/shower. Dining is what might put this line over the top. We ate in the Terrace Cafe or Waves Grill for breakfast and lunch....excellent buffet with grill for omelets, pancakes, waffles and eggs. All serving is by the staff which we greatly appreciated. You can either dine inside or outside on the patio overlooking the stern of the ship (Waves is all open air dining). Service is fantastic and staff are available and almost insist on carrying your plate to your table. Dinner was either in the Polo Grill (steakhouse), French, Italian, Asian, Dining room or the Terrace Grill. Reservations, but no extra charge, is required for all restaurants except the Dining Room or the Terrace Grill. All venues are really good and we determined that this is by far the finest dining we've experienced on a cruise. No one restaurant was better than the next, but we enjoyed dining outside in the Terrace Cafe. The dinner buffet was great with very good variety, carving stations and a grill with lobster, shrimp, salmon, chicken and steaks. We liked seeing what we got and got as much or little as we wanted and found that we could get more variety here and it was very nice dining under the stars. I should also mention that the desserts were to die for. Baristas coffee bar was a favorite early morning hang out. A very nice perk is the smoothy/ice cream/milkshake/malt bar at the Waves Grill. The entertainment very pretty good. Great comedian, Fred Klett, and singer, Sonia Silbie and several production shows. I am kinda of over the male dancers, but the females were very good. As mentioned before the service could not have been better. All staff made it a point to speak to you and seemed very happy to be working on this ship. Probably no fewer that 12-15 staff got to know us by name. This is a smaller ship so it can go into some ports not accessible to the larger ships. We visited two new ports to us, Grenada and Martinique. We found that a large majority of passengers were repeat Oceania cruisers and we can see why. They appreciate food service and great food. They are well seasoned cruisers and found most to be very friendly and interested in their fellow passengers. We enjoyed this cruise so much that we're already booked another one. Can't wait. Read Less
Sail Date February 2017
This was our first time cruising with Oceania. We had cruised with all the top rated cruise lines like Crystal, Silver Sea and Regent. We have high expectations and were looking for something with exceptional esthetics as well as good ... Read More
This was our first time cruising with Oceania. We had cruised with all the top rated cruise lines like Crystal, Silver Sea and Regent. We have high expectations and were looking for something with exceptional esthetics as well as good food. I had been looking at their ships and itineraries for some time, especially when they launched Riviera because I always liked the looks of their public rooms and loved the idea of going on smaller ships like the Regatta. Finally a brochure came in the mail and we jumped on a carribean cruise that seemed to have all the ports we were wanting to go to. I was actually more excited to see the decor in the ship from the pictures I had seen and the fact the designere was Ralph Lauren. We noticed that they referred to themselves as the finest cuisine at sea but we had already experienced fabulous food on the other 6 star lines so werent expecting Oceania to really make a big difference in that area. Well we were so wrong!! The food was amazing and not just in their incredible specialty restaurants but in their gorgeous dining room as well. The only dining room that comes close is Regent's Compass Rose which has amazing food as well but Oceania's decor in their dining room was stunning and so peaceful in the mornings if you had breakfast there. It features a stunning crystal chandelier that was apparently enormously expensive to build but the effects are jaw dropping. The one thing that surprised us the most was their incredible coffee. By far the best coffee of any cruise line or 5 star hotel for that matter. The one thing I really like is that each of their specialty restaurants have a dedicated space and not converted from some other restaurant. Because of this the design and decor make for an exceptional experience every time. The public rooms designs and furnishings are gorgeous and wonderfully comfortable. Another huge surprise I wasnt expecting was the exceptional bathrooms in the staterooms. Floor to ceiling marble and a great tub that is deep and comfortable with a selection of bath salts placed there for your use every night if you wish. The tub comes with an added shower plus there is already a seperate shower as well. The beds are very comfortable and the deck furniture fits nicely on the balcony with comfortable cushions. The staff are very efficient and hellpful and theres always lots of them around when you need something. Another total surprise was the cafe grill in the rear area of the ship where we would tend to go for breakfast so we could sit outside in the mornings. This was also the buffett area for lunch and dinners. I have never before experienced such a lovely buffet area where people would come to dine in the evenings with their shipmates. The food there was so excellent and the decor so lovely that we also decided to try dinner there but the food was so good we had no self control so we had to stick to the dining rooms and specialty dining areas where there was portion control. I also tried a cooking class where it was hands on and you had a station where you could actually do the cooking yourself which is a better learning experience and the chef who taught the class was an assistant to Julia Childs for 16 years. She was funny and very helpful, the crepes we made were excellent. Oceania also has art classes that you can take but it was full and I was not able to attend. They made beautiful painted plates with their in house artist. Next time I will register early for that one. All in all a fabulous experience and well exceeded our expectations. I can hardly wait for the next one! Read Less
Sail Date January 2017
The change in management of the cruise line could not be more evident. This was our second time on Riviera in a penthouse suite. We did not expect there to be a difference in the experience as we were completely happy the last time(2014). ... Read More
The change in management of the cruise line could not be more evident. This was our second time on Riviera in a penthouse suite. We did not expect there to be a difference in the experience as we were completely happy the last time(2014). I don't know where to start!!! ,so I will start with the food. The food was very good all around. The four speciality restaurants, excellent. The grand dining room , disaster. Every time we went there we were told we had to be seated with a group, this never happened on our other cruise. We came here for a time to be with each other not share meals with strangers and insisted we were given a table for two, one night they even argued with us about it and voices were raised. They dining room was not full, there were empty tables around us, I would love a valid reason for this . I was locked out of my room every day by my key card not working, had to get 3 new ones made. Finally a security guard told us they did not know how to work the system at the desk and he fixed the problem himself. I found the staff in the restaurants, cleaners, butler were good, pleasant in fact very good. The problemy came with the people at reception, arrogant, bad communication, sometimes rude and condescending. Not at all the quality of staff as before the change. There was a virus breakout, the staff was all over the place squirting slimy antibacterial liquid EVERYWHERE. They even squirted this junk all down the front of the drawers in closet and soaked my underclothes.The smell of disinfectant permeated everything. This is a beautiful ship, too bad it is going downhill. Last note- tours way overpriced, I guess they figure if you can afford this type of cruise they can afford to stiff you!!!! Read Less
Sail Date February 2016
This reviewer and his wife are seasoned cruisers. This was our first time with Oceania. We are in our early 60's. The Staff was incredible, faced with potentially overwhelming demands on the staff's times as the entire ship ... Read More
This reviewer and his wife are seasoned cruisers. This was our first time with Oceania. We are in our early 60's. The Staff was incredible, faced with potentially overwhelming demands on the staff's times as the entire ship was treated for norovirus. We did not get to do the enrichment activities we had booked (culinary experiences) due to the norovirus issue. We were refunded our monies for those activities. The Port of Miami is easy to get to via cab. As we did not travel with children, that topic is not applicable. We did not use the weight room or the spa, so those are not applicable to this review. The dining was superb. Entertainment was not as good as we had hoped for, The Embarkation process was slow due to the Ship's awaiting clearance from the CDC, and the disembarkation was pretty much on par with previous sailings on different Lines. A large number of the guests aboard this ship were pretentious, seemed to feel "entitled" (because???), and treated the staff and the shore excursion providers terribly, as if they were dogs. These actions were disgraceful, and followed the sterotype of the "ugly American." As examples" 1) One of our fellow guests left a tip in the tip jar at a shore excursion of a coin. 2) One of the cruisers asked (demanded!) that the pool staff "reposition the boat so that the sun" would not fall on her. This reviewer's wife stated that she hoped that this person had dementia, because it would be the only logical explanation for such an outré request. 3) And one of our fellow cruisers refused to allow other travelers pass her when she was on a tender. This same one also would enter the elevators BEFORE the elevator passengers could exit. 4) One of the diners had her tea pot removed from the table by the wait staff. She lit into the busser, demanded to see the maître d', and then demanded to have the manager come over to her table so she could demean him in front o the other diners...ALL AFTER APOLOGIES WERE GIVEN AND A NEW TEA POT REPLACED! 5) One cruiser made the comment about the norovirus issue, saying: "They (Oceania) should give us something..." This, after Oceania opened up their bars for all patrons- at no charge- twice. Understand that Oceania did not bring the norovirus on board, another guest did. Oceania had no "duty" to provide free alcoholic beverages to their guests, let alone to do so twice. Never have we experienced so much awful behavior among fellow cruisers. No one was smiling. Laughter was missing. This was not a "fun" cruise, but only because of the awful customers who were on this boat. Courtesy to others was almost non-existent. This was a cruise with the theme of "I'll get mine, by God, and I don't care about you or your needs." We will not cruise with Oceania again. The demographic of the customers is not one Read Less
Sail Date December 2015
Riviera Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.4
Entertainment 3.5 3.2
Public Rooms 4.5 4.6
Fitness Recreation 4.0 4.0
Family 2.0 4.0
Shore Excursion 4.5 3.2
Enrichment 4.0 3.5
Service 4.5 4.4
Value For Money 4.0 3.8

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