350 Oceania Riviera Luxury Cruise Reviews

Oceania is still one of the best cruise lines and the Riviera is one of the best ships in the fleet. It's large enough to offer all the amenities and yet small enough to feel intimate in many ways. We once again had an Oceania suite ... Read More
Oceania is still one of the best cruise lines and the Riviera is one of the best ships in the fleet. It's large enough to offer all the amenities and yet small enough to feel intimate in many ways. We once again had an Oceania suite and this is one of the finest staterooms on any ship we've been on; large enough to live in long-term. There is a butler and a stateroom attendant to look after your every need; the suite is serviced at least twice a day. it also comes with a mini-fridge with soft drinks and beer, and the bar has six full bottles of premium liquor. We swapped the liquor for six bottles of wine that we drank in the restaurants and the suite. And the food remains to be some of the best - anyplace.There are four specialty venues aboard and there is no additional charge for using them. With the Oceania suite, you have two nights in each restaurant. Plus there is the Grand Dining Room, the Terrace Buffet and Waves Grill, plus a barista and the daily high tea. This ship is a foodie's delight! Read Less
Sail Date December 2017
We chose to book a Caribbean cruise on Oceania Riviera as we wanted to experience a luxury cruise ship and it was amazing. We loved the stylish decor, paintings, works of art, the Lalique staircase, comfortable lounge areas , ample seating ... Read More
We chose to book a Caribbean cruise on Oceania Riviera as we wanted to experience a luxury cruise ship and it was amazing. We loved the stylish decor, paintings, works of art, the Lalique staircase, comfortable lounge areas , ample seating up in Horizons bar/lounge...the anytime dining was great no pressures. We enjoyed meals in the Grand Dining Room we prebooked meals in Jacques and in Red Ginger all these are waiter service and you choose from menu .... however we did not enjoy our meals in Polo Grill and Toscana. The choice of food in the main Terrace Buffet restaurant was excellent - it is buffet style mostly food is all behind glass it's quirky as the Staff put your choice on your plate. Afternoon tea 4pm in Horizons was presented beautifully a lovely idea. Snacks available at pool area from the Waves Grill and at the Coffee Bar . Ships entertainment team was just about ok nothing very special one show at 9.30 pm . Service on board was excellent especially so on sunny sea days when poolside staff could be seen trying their very best to place loungers in the sunshine for those guests looking to settle in the sun for the day . Our cabin was Penthouse deck 11 - lovely room - the only negative on deck 11 was the large overhang above as it cut out a lot of our sky and sun ......also we had access to Executive Lounge just down corridor.... sounds like a bonus but very disappointing it is just a very quite room with sofa , coffee and biscuits, photocopied newspapers and some I pads ...not sure what it's trying to be it was just a shorter walk for us to go get an early morning takeaway coffee there for our cabin. This was a new experience for us , we boarded in Miami , the ships guests were mostly Adults and mostly Americans, we would recommend this ship so glad we did this cruise. Our only negative was regards our total on board credit of $600 we didn't realise that the gratuities for housekeeping and butler were fixed they are not discretionary or recommended amounts as is actually stated in our cruise ship brochure : our gratuities for 10 days were total of $460 which left us $140 for alcoholic drinks for 10 day cruise : 1glass of wine each with our evening meal cost around $25 : our cruising inexperience shows here maybe but nevertheless we really enjoyed the Riviera Cruise Ship and we would definitely recommend it. Read Less
Sail Date December 2017
The cruise was superb, nice stops , great service, cleanliness at the highest level. The food everywhere was superb, highlights were Jacques first, Red Ginger a close second, Toscana s and Polo. The best salad certainly was the ... Read More
The cruise was superb, nice stops , great service, cleanliness at the highest level. The food everywhere was superb, highlights were Jacques first, Red Ginger a close second, Toscana s and Polo. The best salad certainly was the Watermelon and Duck salad served at Red Ginger. The Tournedos Rossini at Jacques was incredible as well as the Mille Feuilles dessert. At Toscana s I had The Filet mignon covered with a Gargonzola cheese sauce. I literrally cut my filet mignon with my fork. The tiramisu there was to die for. Anyway not a bad meal or a bad choice anywhere, the food was great. The Suites was great , the bedding and towels were first class. I could not find fault anywhere. The few things missing, more flowers or flower arramgements on the tables . One small annoyance was the fact that they did not have any way for you to verify your credit statement in your cabin, the only way is to go down to the customer service desk and ask for a printout. The other bugaboo was that they do not put the charge for daily tips on your invoice until the last day. Entertainment was not great but its a small ship. Small ships have many advantages, like no lineups, elevator when you want them, availability everywhere but one thing that suffers is usually entertainement Read Less
Sail Date November 2017
...and the "one thing" is - it was too short! We took a "Medieval Masterpieces" cruise from Venice to Civitavecchia in November 2017. We chose this particular cruise because my husband was celebrating his 80th ... Read More
...and the "one thing" is - it was too short! We took a "Medieval Masterpieces" cruise from Venice to Civitavecchia in November 2017. We chose this particular cruise because my husband was celebrating his 80th birthday during the cruise and it was a "birthday present" - better than a party! We actually had done the same itinerary before but I had been ill so not able to go ashore at all the ports. We took a Vista Suite on Deck 9. More about that later. We live in Switzerland so had the luxury of not having to fly for this cruise. We took a train from Sion direct (no change) to Venice. Got off at Mestre and had a transfer company meet us there to drive us to the ship. (Had we gone on to Venezia S.L. we would have had to haul our bags up/down stairs and onto the "People Mover" and at our age we try to avoid that sort of thing). The driver took our 2 bags to the porters waiting outside the terminal and we then checked in. This took all of 3 minutes. There was no one waiting - it was at 1500 so most people had already checked in. Of course we had the "priority lane" but it was not needed. We had to wait a few minutes to board because the gangway was being re-positioned but by 1515 we were walking down the corridor to our suite - and spotted one of our suitcases being wheeled along ahead of us! The second one arrived 2 minutes later. The Vista Suite is large - has a sitting/dining room, bedroom, 2 baths and a private gym. We did not use the latter! It also has a huge walk in closet, large enough to put a bed really. being in the bow of the ship there are restrictions on the use of the balcony. You are not allowed to have curtains open at night when sailing - the Bridge needs vision with no "light pollution". When underway the wind is fierce and the furniture has to be lashed down. So bear that in mind when choosing this suite. For us - on a very port-intensive cruise - this was not a problem and it was dark by 1800 anyway so we were not out on the balcony. We liked the suite better than the Owners Suite which we had on our last cruise especially the balcony because the two on the Owners Suite are narrow and crammed with furniture. No space! Butler service and steward were impeccable. Just what we expect - in fact a bit more than since they filled the suite with balloons on my husband's birthday! Dining - We ate at the Grand Dining Room for breakfast a couple of times and it was fine. Twice for lunch as well - we had their "Taste of the World" dish, once from Greece and once from India. We like those a lot. And we ordered in from the GDR one evening as well. No complaints. Our favourite restaurant is Jacques. Although we live in a French culture here in Switzerland we think Jacques stacks up very favourably against some of the better restaurants here. The filet de boeuf Rossini is to die for! Tied for second place - Polo and Red Ginger. The meat at Polo was amazing. And at RG we simply order a string of appetisers and eat "Dim Sum" style. We did not eat at Toscana - we have a couple of times in the past and simply do not like it. Portions are too big (even when you ask for a small one) and we prefer northern Italian cuisine anyway. With the Vista Suite you can eat in any speciality restaurant any night you wish - you just ask the Butler to reserve a table. Tours - the only Oceania tour we took was "Taormina on your own" which was essentially a bus transfer to and from Taormina. On a Sunday in Italy when trains don't run on normal schedules this was practical. For the rest we find Oceania tours are way too expensive and prefer to book tours independently. We had a superb walking tour of Zadar with Sime of Art and Nature Travel. Another fabulous tour of Corfu Town through Corfu Walking Tours (our lovely guide, Nausica, surprised my husband with a birthday cake and candles!) and another really good tour of Valetta and Mdina arranged via Amy Pace Tours. These tours with private guides and in one case a car and driver (Malta) cost us far less than taking Oceania group tours would have done. Shipboard activities - We were regulars at tea in Horizons !! But aside from that I am afraid we did not do much. No Trivia, no games, not even a putting competition! But from reading "Currents" it was obvious that the Social Staff were putting on things all day long and for those who chose not to go ashore there was always something to do. We went to one evening show - "Lights, Camera, Action" - which was excellent and we loved every minute. It was very cleverly staged as well. Our Cruise Critic group had a get-together on the second day of the cruise while we were still docked in Venice. We were about 40 people to show up for that and the Cruise Director, Peter, stopped by to welcome us. Much credit goes to "Cool Chili" who organised the whole thing and then had to move it twice (and let people know!) because there were THREE large groups on board who "pre-empted" our planned location. We enjoyed every minute of this cruise - well, maybe aside from one very rough night at sea! Oceania is a great cruise line and the Riviera a wonderful ship to be on. Our next cruise is already booked (but on Regent) but I have no doubt that we shall be back on the Riviera in the not too distant future and most likely on a Mediterranean or Scandinavian cruise. Read Less
Sail Date November 2017
We were on the Marina for 14 days, 6 of them at sea, and I have only high praise. The service was outstanding, everyone smiling and saying hello, the food was superb and the presentation of the dishes was truly over the top. Based on the ... Read More
We were on the Marina for 14 days, 6 of them at sea, and I have only high praise. The service was outstanding, everyone smiling and saying hello, the food was superb and the presentation of the dishes was truly over the top. Based on the itinerary, Barcelona to Miami, the shore excursions were as interesting as they could be although we thought they were overpriced. The classes at the culinary enter were a life saver on the days at sea and Chef Karlis is a great instructor and chef. Shipboard activities were well geared to the age level of the passengers and the evening entertainment was well attended most of the nights. No disco, no photographer, no children taking over the pool, plenty of lounge chairs and no signing a ticket every time you wanted a soft drink or cold water or a specialty coffee A high class operation, beautiful décor and furnishings. Oceania provides so many "little touches" that make a big difference.. Read Less
Sail Date November 2017
We chose this cruise on Oceania Riviera because we had read so many excellent reports regarding food etc. and we saw it at a good price for a very early booking. The cruise started from Monte Carlo so we flew out a day early and booked ... Read More
We chose this cruise on Oceania Riviera because we had read so many excellent reports regarding food etc. and we saw it at a good price for a very early booking. The cruise started from Monte Carlo so we flew out a day early and booked into a airport hotel in Nice and booked a transfer for the next day to the ship.The transfer was excellent and arranged via Get transfer..com.We were collected from our hotel and transferred arriving at the terminal at 12.30.Bag security was done on the quayside then check in was done on the ship in the concert lounge very quickly. We then were allowed to go and dine in the terrace restaurant until our cabin was ready at about 2.45pm. The cabin we reserved was a ocean view which has floor to ceiling windows ,A very nice good sized cabin ,it also had a full size bath and a shower and could not be faulted in any way.Our cabin steward was excellent all of the time. The ship is beautifully maintained and seemed to be being painted every day keeping looking perfect. Riviera is a medium sized ship but as it only carries 1200 passengers it never feels crowded,it was always easy to find sun beds on deck or seats in restaurants. The sun beds were lined with comfortable towels and in immaculate condition. As we were first timers on Oceania we were allowed 1 visit to each of the speciality restaurants which on Oceania do not carry any surcharge. Our favourite was Polo followed closely by Jacques,the food and service was excellent. We ate in the Grand dining room for breakfasts and some evening meals.here we found service varied from day to day sometimes excellant other times staff needed a bit more training . With regard to excursions this is what let's Oceania down.We have been on many cruises and we were astounded by the high prices this line charges. A seat on the coach to visit Florence and do your own thing was priced at 179US dollars per person,this is extortionate and is a influence as to whether we would travel with Oceania again as we normally go on excursions with Celebrity or P &O and they are never anything near Oceania's prices We new Oceania were not noted for entertainment and we see why. One of the problems is unless you dine before 19.30 you have very little chance of seeing the shows as there is only one show at 21.30 Disemarkcation was very well organised in Barcelona All in all we enjoyed the experience sailing on Oceania Riviera and would say several aspects we prefer Oceania to Celebrity but as we like to visit cities on excursions this will have to be considered with Oceania's sky high excursion prices. Read Less
Sail Date October 2017
Let's start with the boat. Elegant and tasteful with contemporary artwork throughout, I found nothing lacking in design and certainly, not the "glitzy" look! We did end up getting a suite (penthouse, I believe) so I do ... Read More
Let's start with the boat. Elegant and tasteful with contemporary artwork throughout, I found nothing lacking in design and certainly, not the "glitzy" look! We did end up getting a suite (penthouse, I believe) so I do have a jaded view in that regard! The room was lovely, with a walk in closet, plenty of storage both there and in the bedroom and the bath as well. With the suite came our own butler and room service maid. The butler was the best! He got us in for reservations when we needed at the restaurants, got our laundry done, when we had not submitted in the required time frame, had a jacket which could have been ruined, cleaned perfectly and came every morning with our coffee in bed! The ship had some great restaurants but when I had two entrees that were not good, I quickly learned that you can reorder and get something that you enjoy! The ports were almost all divine (not sure why they go to Sete, France--truly unmemorable). We found something we loved about each. And lastly, we took two excursions and both were good, the one in Rome was the better of the two. That was a farmhouse with a cooking lesson and lunch. AWESOME! Only negative was slow internet. Read Less
Sail Date October 2017
This was our second cruise on Oceania after sailing the much smaller Insignia a year earlier. We wanted to try out all the things that the 'O Class' Ships can offer that aren't on the more intimate 'R Class' Ships ... Read More
This was our second cruise on Oceania after sailing the much smaller Insignia a year earlier. We wanted to try out all the things that the 'O Class' Ships can offer that aren't on the more intimate 'R Class' Ships including: The Culinary Center, La Reserve by Wine Spectator, Jacques, and Red Ginger. As with the smaller ship Embarkation (and Disembarkation) were a breeze. Only the Terrace Cafe is open on embarkation day for lunch, but with a noon boarding (PH and up) we found plenty of seating which was an improvement over the smaller Insignia experience where it was quite crowded and seemed understaffed. So how did we find the 'O Class' only amenities: We found the cooking lesson in The Culinary Center quite fun, though our excellent instructor struggled a bit dealing with two late comers who seemed to have had a bit too much to drink prior to class. The "Greek Cuisine" menu was inspired by our Mediterranean itinerary and included items sourced on the cruise like local olive oil from Sicily, Feta from Corfu, etc. It was definitely worth the time and money. Dinner at La Reserve with the "Connoisseur Menu w/ Wine Pairings" was an additional $389.40 for two of us. The food, wine, presentation, and dining company made for an excellent evening. This is not for everyone: picky eaters, light drinkers, and those who like to dine at a table of two should probably steer clear. Red Ginger lived up to its reputation as one of the best specialty dining options at sea with decor and service to match the excellent food. As many others have noted, Jacques just didn't wow us. Everything was well prepared, if a bit bland. With a stop every day and generally an early tour we didn't go to any shows nor did we miss them. Our cabin attendant and butler were both wonderful and kept our room clutter free and sparkling from start to finish. We hadn't anticipated using the Executive Lounge much, but found it to be a convenient place to grab a self-serve espresso in the afternoons rather than heading to the sometimes busy Barristas on Deck 14 and even used an attendant to print a few items for our trip back home. One special note is that I'm Gluten Free which is one reason why I love cruising. Oceania does an excellent job accommodating dietary requirements and provides menus for your restaurant for the following evening each day for you note what you would like and then drop it off at the MDR each morning. The system works beautifully and my wife likes getting a sneak peak at what's for dinner the next day. Read Less
Sail Date September 2017
Chose this for the itinerary that we were interested in and recommendations from others who had traveled on the Riviera. We spent several days prior to the cruise in Barcelona and that was one of the reasons we chose this particular cruise ... Read More
Chose this for the itinerary that we were interested in and recommendations from others who had traveled on the Riviera. We spent several days prior to the cruise in Barcelona and that was one of the reasons we chose this particular cruise as we wanted to visit there. Service was terrific, staff couldn't have been nicer, food excellent, particularly dining at La Reserve. Beauty salon was also well staffed and very helpful. We felt that on a ship of this level that the laundry room should have been free of cost. As we did not buy a drink package the cost per drink was extremely pricey and this too we felt was beyond what it should have been. Tours offered by the ship are very expensive, best to make your own arrangements, use Cruise Critic Roll Call to meet people of mutual interest. Go to afternoon tea, that is a must.. Read Less
Sail Date September 2017
We chose this cruise because of its itinerary and we had heard that Oceania is a great cruise line.We boarded in Barcelona and the cruise ended in Venice.Embarkation was easy and efficient in Barcelona.We were given lunch and got into room ... Read More
We chose this cruise because of its itinerary and we had heard that Oceania is a great cruise line.We boarded in Barcelona and the cruise ended in Venice.Embarkation was easy and efficient in Barcelona.We were given lunch and got into room later in afternoon. Its a beautiful ship, a little worn in places, but we had heard its going to drydock for remodel soon. We enjoyed the oversized verandah in our room (7000).The most comfortable bed and amazing bedding! Good room except for constant door slamming as staff room at end of hallway right beside our room. I didn't mind during the day but at 2:30 am I thought why do they need to slam door in the middle of the night!Great cabin stewards, Zin & Raj did an amazing job and never stopped working and smiling.The staff on the ship are amazing?They will never pass by you without saying "hello"!We enjoyed all 4 specialty restaurants.The Terrace Buffet is excellent(Not your typical buffet-they serve you).Waves is a great grill for hamburgers.We dined often at the outdoor dining area off of the Terrace.(we had beautiful weather)It was lovely with some breathtaking views.Grand Dining Room was average.We loved Martini bar-they had a great piano player-Luigi.Nightly shows were very mediocre.Ships is quiet at night-hardly anyone in casino.We did our own excursions as Oceania's were very expensive.Very relaxing on this ship-no kid screaming.Average age would be 50-60's.Very casual-gone are the days when everyone dressed up formal for dinner-thank goodness! This was our first cruise with Oceania and it won't be our last.We really enjoyed it! Read Less
Sail Date September 2017
Excellent service, food was exceptional. Culinary classes and butler service made this our best cruise to date. New favourite port is Kotor Montenegro. Stunning scenery and friendly people. Service onboard was excellent, and it was nice to ... Read More
Excellent service, food was exceptional. Culinary classes and butler service made this our best cruise to date. New favourite port is Kotor Montenegro. Stunning scenery and friendly people. Service onboard was excellent, and it was nice to have shuttles into city centre in every port. Having a penthouse suite has spoiled us, and it was great to be able to order full service meals from any specialty restaurant into our cabin. The suite had a great little table and chairs at the foot of the bed. Our butler graciously took the order and delivered the meals with a smile. Laundry was easy to do ourselves, but the butler proactively shined all my shoes and we got two clothing items pressed at no charge. Our fridge was regularly and promptly stocked with our fave beverages and we never had to ask for bottled water once they knew what we liked. Oceania does many things extremely well. The excursions list was a little uninspired so we did exclusively private and group tours with passengers through. Raise Critic roll calls. Only downside on 11th floor cabin was the overhang didn't allow us to see past a certain height, so star watching and sunsets were difficult to enjoy. Read Less
Sail Date September 2017
Travel agent recommended Oceana and booked this Mediterranean cruise for us. The shore excursions were fine, but the onboard experience was so fabulous that you won't want to go ashore. The ship is luxuriously decorated with every ... Read More
Travel agent recommended Oceana and booked this Mediterranean cruise for us. The shore excursions were fine, but the onboard experience was so fabulous that you won't want to go ashore. The ship is luxuriously decorated with every possible activity you'd want. There is a reason that Oceana gets Best Dining Cruises. The dining experience was wonderful. But the best part of the Riviera experience had to be the exquisite service throughout the ship. The cabin was nicely appointed and well laid out. The bath was especially nice. I used the fitness center often and appreciated the advice of the staff there. My wife made many trips to the spa. She was hooked on the massage experience and the acupuncture. The topside track was a great place to run, with a good supply of cold water always available. This was our first Oceana cruise, but now I won't look for cruises based on destination, but look to see where the Riviera will be sailing. Probably not a good cruise to take children on, since I didn't see any children or activities suited for them. Can't wait to go back on the Riviera. Read Less
Sail Date September 2017
This was our fourth Oceania cruise. We have sailed on the sister ship Marina, as well. We are well acquainted with the superb cuisine, the impeccable service, the onboard entertainment, and quality of the staterooms. There is no ... Read More
This was our fourth Oceania cruise. We have sailed on the sister ship Marina, as well. We are well acquainted with the superb cuisine, the impeccable service, the onboard entertainment, and quality of the staterooms. There is no comparison to the larger megaships for attention to detail. The specialty restaurants are particularly excellent, but the grille and buffet offerings at the Terrace Café, or in the Main Dining Room, are also a serious cut above other cruise lines. The choice of destinations (i.e., the western Med) was a particular reason for choosing this trip. We are partial to small private tours (6-8 people), so we do not often elect the group tours offered by the ship. One negative - the ship excursion to Cinque Terre was not delivered as promised in the brochure and excursion sheets: We did not see as many towns as listed, and the stops in two of the villages were so short that the entire allotted time was spent standing in line for a restroom at a restaurant or bar (I paid eight euros for a glass of wine for the privilege of standing on a line for the one unisex restroom in a small bar - and then had to run to meet up with the group at the railway station). We were credited aa 20% refund on our excursion cost - still 60% higher than the private tours we booked. I expected a full price credit toward a future cruise. Other than that, where the ship and its amenities are concerned, I have no complaints whatsoever. Read Less
Sail Date September 2017
I had been on other cruises with 2 other cruise lines and my sister on 3 other cruise lines but we did not know how enjoyable cruising could be until Oceania. From embarkation which was seamless to the comfort of our cabin and bed, this ... Read More
I had been on other cruises with 2 other cruise lines and my sister on 3 other cruise lines but we did not know how enjoyable cruising could be until Oceania. From embarkation which was seamless to the comfort of our cabin and bed, this was an incredible experience. The food was fantastic at every venue, although my least favorite was Red Ginger, and high tea daily was exceptional. We loved the Strings quartet which played during tea and in Grand Bar. The shows I saw were well done and the talent enjoyable. The Broadway and Lights, Camera, Movies shows were both fun. Loved trivia 2x/day and Name that Tune. The service in the restaurants, reception, bars, spa. Etc was terrific. The shore excursions were great but my one complaint was not all moderate activity level excursions were equal. I have some mobility issues so I tried to pick excursions where I could keep up, but whereas some were easy,some were near impossible. The guides were very accommodating however and worked with me. I think my next cruises will be with Oceania from now on. Read Less
Sail Date September 2017
This was our 3rd Oceana Cruise, and we choose this itinerary because visiting Barcelona Spain was at the top 1/3 of our bucket list and we wanted to experience one of Oceana's newer and larger ships. Neither disappointed. The Riviera ... Read More
This was our 3rd Oceana Cruise, and we choose this itinerary because visiting Barcelona Spain was at the top 1/3 of our bucket list and we wanted to experience one of Oceana's newer and larger ships. Neither disappointed. The Riviera is a FABULOUS vessel, extremely well designed and magnificently appointed. As usual the staff experience was beyond compare. We enjoyed the entire itinerary, especially Barcelona to Barcelona, Monaco, Palma de Mallorca, Malta and Pompeii (Lavorno). The newer staterooms are not only more spacious but are even better laid out than their predecessors and the new baths are fantastic. The beds, bedding and linens are a real indulgence and much appreciated. One disappointing note, the food quality has definitely slipped since our initial sailing in '07. Especially disappointing this trip was the food at the Polo Grill, mediocre at best. Both new specialty restaurants Jaques and especially Red Ginger were superb. We will definitely cruise with Oceana again, but hope the food notes are taken seriously by management. Read Less
Sail Date September 2017
I consider our other 10 cruises as trial runs for an Oceania cruise. The Riviera so far surpassed accoutrements, service and food of other cruise lines that I think I'm spoiled forever. The cabin was perfectly appointed, each ... Read More
I consider our other 10 cruises as trial runs for an Oceania cruise. The Riviera so far surpassed accoutrements, service and food of other cruise lines that I think I'm spoiled forever. The cabin was perfectly appointed, each restaurant was unique and delicious, and the buffet was absolutely amazing in its selection and quality of food (and service - there weren't a gazillion hands on the food but, rather, servers who filled out plates). In fact, the breakfast croissants were so incredible that when we were in France we didn't bother with our usual search for a real French croissant. We took only one excursion and are so glad we picked this one - the Caves of the Dragon in Mallorca. Incredible stalactites and stalagmites with a beautiful concert on a gently gliding board in the cave's amphitheater at the end. Really extraordinary. I highly recommend signing up with Cruise Critics' Roll Call to meet other cruisers on your ship and plan excursions together. That's how I met some wonderful folks as we shared a van to and from Florence. Read Less
Sail Date September 2017
We selected it for the price and destinations. The ports were great, and shore excursions were fine. However, the food, while still very good, was not excellent as it used to be. Internet service was horribly slow virtually throughout ... Read More
We selected it for the price and destinations. The ports were great, and shore excursions were fine. However, the food, while still very good, was not excellent as it used to be. Internet service was horribly slow virtually throughout the cruise--there are simply too many passengers for the amount of satellite the ship uses. And, although staff such as servers and maintenance were very courteous and helpful, upper-level staff, particularly concierge and dining reservations, were not. The company needs to hire nicer people--they certainly have done so in the past. Also, the specialty restaurants were very hard to get into, with the only times available when making the reservations being 6/6:30 or 9/9:30, and trying to rebook one when we had to cancel due to illness was impossible. Yet in looking in at those restaurants, even though they were supposedly full and no reservations were available there were always empty tables. It's a bunch of BS. The problem with Oceania is that if you don't carry a "gold card" (i.e., have a concierge level cabin or suite) you get treated like a "second citizen". Read Less
Sail Date September 2017
Oceania lives up to its reputation for being one of the best. As a new cruise ship passenger, I would suggest more instruction on the initial embarkation. I am new to cruising and some of the people I interacted with assumed that I ... Read More
Oceania lives up to its reputation for being one of the best. As a new cruise ship passenger, I would suggest more instruction on the initial embarkation. I am new to cruising and some of the people I interacted with assumed that I should know how to board they ship. Overall the experience was great. The crew onboard takes good care of you and the cabins are most comfortable. Even better than some hotel stays. The water got rough at times, but the captain gave us warnings. At the port of Sorrento, we were delayed but not notified until the time to disembark which caused confusion. Hopefully this can be avoided in the future with advance notice. Dining and entertainment on the ship was pleasing. There are dinner shows with crew members participating I hope to be on another Oceania cruise in the future. They have set the bar high. Read Less
Sail Date September 2017
Wanted to do a cruise going to Italy. Fabulous food, ship and crew. They couldn't have been more helpful and courteous. So easy boarding, Nice cabin, only thing is they should have made the tub a walk in shower. Shower VERY small. ... Read More
Wanted to do a cruise going to Italy. Fabulous food, ship and crew. They couldn't have been more helpful and courteous. So easy boarding, Nice cabin, only thing is they should have made the tub a walk in shower. Shower VERY small. How many people sit in a tub on a cruise? Entertainment could have been better. Liked the fact that some of the bars had happy hours, and bartenders where quite friendly. As I said, the food was excellent. Everything I ordered was fantastic and I think they would have made anything I wanted. I went to two art classes and really appreciated the Artist in Residence, Bill Sloan. He made everyone feel like an artist and I know I am not. Very easy to understand and personable. Hate to say I never even made it to the gym, and I am a walker and gym attendee. We did so much walking on the excursions that was my exercise. Ports where great, enjoyed every one of them. Read Less
Sail Date September 2017
Just 7 months ago I was on the Riviera and had noticed Oceania had slipped in almost every area since the 4 cruises I had previously with them. But now the Riviera has slipped out of "luxury cruises" into the mainstream. For ... Read More
Just 7 months ago I was on the Riviera and had noticed Oceania had slipped in almost every area since the 4 cruises I had previously with them. But now the Riviera has slipped out of "luxury cruises" into the mainstream. For the same money, I have been far happier in a full suite on Princess. We embarked in Barcelona easily and our concierge level room on deck # 10 was clean all week because of an excellent room steward. However the extra square footage seems wasted. It didn't seem any larger than a regular room on another line. Dining has suffered in the last year. Three specialty restaurants were excellent (Toscana the best) accounting for 4 of our meals but the wife was sick from something she had at Red Ginger during our last day in Santorini. The MDR was pathetic. Poor service and a ordinary selection of firsts, entrees and desserts continue to defy the talk of this being a "foodie cruise" The buffet has the same breakfast for 10 days straight. The breakfast in your cabin for Concierge people was actually quite good. Lunch and dinner up there was OK but the Terrace Cafe has the world's worst coffee. Even the lattes were cold or weak. The only alternative was to hike up to the barista on the 14th floor. Entertainment? Activities? While I did enjoy the $69 cooking course on last cruise, this had only 1 sea day. There was no activities. The casino was empty all the time. The entertainment is truly awful. The comedian was so bad the 1st night, I didn't meet a single person who saw him the 2nd. A small troupe of singers and dancers tried but its clear this is not an Oceania priority. Shore excursions are always a thorn in the side of an Oceania guest. Wanting to spend the OBC I thought I had, I signed up for a visit to 3 medieval villages and a tour in Santorini labelled Windmills and Akritori. The 1st did 2 villages then we were left in a run down area of some city to look at cheap ceramics for way too long. The 2nd was a nice tour of an ancient Minoan town but as to the windmills, the guide pointed to 1 about 800 yards away and that was it. They dumped us of at the bottom of a very steep hill, gave us a ticket to get down on a gondola and said goodbye. After a very steep climb we were confronted with a 2 hour wait to get off the cliff. I should mention that Oceania charges 50% than other lines for the same excursions. Most passengers I talked too were not happy with their excursions either. More hidden funnies. All items in the shops had a 20% tax added on. Similarly so did drinks and wine. Example. A $10 bottle at home would be about $50 on board. The and 18% for tip and 20% for Spain--for the entire cruise! There was no warning about this at all. That is an extra $19 a bottle! My suggestion is that when you go to France or Italy, buy a great bottle on shore and pay the $25 corkage at dinner or just savor the wine in the room and take a glass with you without the charge. More funnies. I bought the cruise with the O-Life option which included $600 of OBC and free internet, a $279 value. After coming back from my 1st shore excursion and trying to get online, I was told I had neither. After producing the papers to prove otherwise over and over. I was told they had to e-mail Miami head office. 4 times I tried, 4 times the head office denied the obvious. The purser is not allowed to phone head office. (or think for herself). With only 48 hours left in the cruise, I found a small card on my bed after dinner that I had $600. No call, no explanation. And little to spend it on. Champagne for the house? Back down to see the nodding fools and I was told still no internet and a credit of any sort is out of the question. I cannot tell if the takeover by NCL has anything to do with this but the bean counters have been busy and it is not good. Sadly, this was my 6th and probably last cruise with Oceania. Read Less
Sail Date August 2017
We signed up for the cruise the end of March because of a great sale. We were a group of 4 couples; 2 veteran, 2 novice. The two new couples to cruising on Oceania had their expectations far exceeded ( we all took the O Life option ). The ... Read More
We signed up for the cruise the end of March because of a great sale. We were a group of 4 couples; 2 veteran, 2 novice. The two new couples to cruising on Oceania had their expectations far exceeded ( we all took the O Life option ). The two veteran had our expectations met. All had a great time in spite of one of the novice couples being pick pocketed in Barcelona upon arrival at the airport ( cash and passports ). The crew has always cheerful and helpful. Don't forget that the dining is the best on the seven seas ( although we were somewhat disappointed in Red Ginger this time ). Great cruise, great value! We shared wine brought in from the daily port of call with the group in one of our cabins , before heading out to our dinner venue of the evening. Between the four couples we must have brought on a total of 20 bottles. From what I understand, this is the only cruise line that will tolerate this. We really did cruise our way. Read Less
Sail Date August 2017
Food is still great and the strong suit of Oceania. Service was overall-great, however, the destination services people need to be reminded that cruisers paid premium prices to go on excursions and should be treated a bit nicer. Smile and ... Read More
Food is still great and the strong suit of Oceania. Service was overall-great, however, the destination services people need to be reminded that cruisers paid premium prices to go on excursions and should be treated a bit nicer. Smile and be courteous- it doesn't take any extra time! We stayed in Oceania suite and our butler Binoy was outstanding. Everybody on the ship's staff was friendly ( beside the above mentioned and one pool bar manager). The real reason I even decided to post this was to mention the large increase of families who brought young ( infants through 9/10 year olds) on this trip. When reading Oceania brochures and materials, I believe you'd have to be daft to not realize this is a cruise line that caters to adults. Sorry to those who think that I'm "anti kids", I'm not, at all. However if I spend thousands of dollars to go on an adult themed cruise I don't want your children splashing me while I read quietly by the pool or running around the pool deck with dripping ice cream. I also don't need to hear them screeching and howling in Polo Grill while my wife and I try to enjoy a special dinner. All in all a lovely time but as all too frequently in our world today people think , " not our kids" or "my money my way". Read Less
Sail Date August 2017
This cruise was selected for several reasons. For one, the reputation of Oceania for serving the best food on the ocean was an attraction. Also, the itenery ... we have been to Greece and Italy several times, but those traveling with us ... Read More
This cruise was selected for several reasons. For one, the reputation of Oceania for serving the best food on the ocean was an attraction. Also, the itenery ... we have been to Greece and Italy several times, but those traveling with us had not been to the Mediterranean. It also helped that the price was right! "The Good" ... The public space is lovely. Well cared for and immaculately clean. The staff is the most attentive that I have ever experienced on land or sea. The specialty restaurants were wonderful and diverse. It was refreshing to see that the policy of not allowing passengers to place a book and a hat on a pool lounge chair at 6:00 AM and then return to claim their space after lunch ... is being enforced. All cruise lines talk abut it, but do not have the gonads to enforce it. "The Bad" ... the main dining room was just average at best. It would take a good 15 minutes to be approached by staff. This happened 4 nights in a row. Once they started your table, the service was excellent. The food was dry and lacked flavor. We would have opted out of the main dining room if we had been allowed to dine in the specialty restaurants ... but you are only allowed to dine once in each specialty restaurants per leg of the cruise. If you were less than 45 minutes arriving to board the ship prior to the mandatory departure time, the tent, cold towels, and water were gone. This is not the biggest of deals if the ship is docked but if it is tendered ... good luck location the correct tender. We were forced to have The Princess Cruise Line staff help us find our tender in Santorini ... located in a totally different place than the AM landing point. If you have an independent excursion the staff will not pass out tender passes as you arrive. They wait until all of the cruise line tours are off and then announce that the independent passes will now be passed out ... so there is a major fight to claw yourself up the aisle hoping to secure a pass that allows you to only be 45 minutes late getting off the ship. "The Ugly" Our cabin ... I can only speak for our cabin, and I will not give you the cabin number since the stewardess that maintained this room was not responsible for the lack of preventive maintenance in this cabin. My only complaint with her was that she never replaced the shampoo with 2 days left on the cruise and our balcony glass was never cleaned. We were located at the rear of the ship and the vibration was unacceptable. The cables connecting the TV and the VCR were hanging out all over the place. The knob for the shower rain head kept falling off ... and being a round knob, try turning it on or off whit soap on your hands. The carpet in the room was filthy. The sheers had shrunk and were too narrow to close all of the way. The same issue was a problem with the blackout curtains, thus at 5:30 AM you were hit in the face with shards of sunlight. There were signs of the previous guest in the desk drawer. 2 postcards from a hotel and a Marriott desk pen. I worked for Hilton for 20 plus years and this alone would fail a room. Would I travel with Oceania again? Well, if the deal is good and the itenery is desirable ... you bet! But I do think that Oceania needs to save a bit of money and stop sending me cruise literature ... we something every day from them! Read Less
Sail Date August 2017
This was a honeymoon cruise and expectations were high. On the third night of the cruise our shower lost pressure only to regain pressure while gushing hot thick brown water. Thank God my wife was not in the shower, otherwise her being ... Read More
This was a honeymoon cruise and expectations were high. On the third night of the cruise our shower lost pressure only to regain pressure while gushing hot thick brown water. Thank God my wife was not in the shower, otherwise her being covered in thick brown water would have ruined our honeymoon. I was told by reception we would have a plumber address the situation right away only to have our cleaning person assure us that a "water test" had been conducted. This attempt at a solution was insulting. I asked reception if we could have access to any available shower to sanitize only to be told that there was nothing they could do. A plumber left an indecipherable message confirming a leak the next day, but at that point I had already sanitized myself with a cold shower and hand sanitizer (...and slightly regained my wife's confidence that I wasn't completely defiled by sewage). We were apologized to with a cheap bottle (also insulting since we don't drink). Providing a shower would have resolved the problem. Instantaneously being told no when asked for showering options was disappointing. We tried to enjoy the remainder of the cruise, however the open berating of staff by management, the repeated errors made by the Destination Staff and wait staff, and the chaotic disembarkation force us to consider other options for future cruising. We avoided the entertainment (lack of interest) and specialty restaurants. We had booked all the specialty restaurants but cancelled after Red Ginger staff consistently got our order wrong. Read Less
Sail Date August 2017
The food was mediocre on this cruise. The food we ate ashore and on our plane to and from was better, and I am not exaggerating. I almost laughed out loud when told the bread was made onboard. It is not and it is not good. Most things ... Read More
The food was mediocre on this cruise. The food we ate ashore and on our plane to and from was better, and I am not exaggerating. I almost laughed out loud when told the bread was made onboard. It is not and it is not good. Most things are frozen. For example, the lobster thermidor is made by boiling a plastic packet of lobster and other items and placing it on a hulled out shell. It is not baked or broiled in the shell. The room service menu is limited and the items are below par. The hamburger was the worst I have ever eaten---clearly a patty loaded with filler. There are two pools. The main pool is very crowded. The pool off Canyon Ranch spa and accessible to concierge and higher rooms does not have service of any kind. You must walk back and forth between the pools to get a glass of water, cocktail, etc. Really odd. The stewards and housekeepers were lovely, but that was the only highlight. Read Less
Sail Date August 2017
Riviera Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.4
Entertainment 3.5 3.2
Public Rooms 4.5 4.5
Fitness Recreation 4.0 4.0
Family 2.0 4.0
Shore Excursion 4.5 3.2
Enrichment 4.0 3.5
Service 4.5 4.4
Value For Money 4.0 3.8

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