350 Oceania Riviera Luxury Cruise Reviews

Cruised on this ship before and the date worked. The staff onboard is outstanding and always ready to please. Very clean ship everywhere. The cooking classes were amazing and the instructor/chef was amazing. Now the bad parts! The ... Read More
Cruised on this ship before and the date worked. The staff onboard is outstanding and always ready to please. Very clean ship everywhere. The cooking classes were amazing and the instructor/chef was amazing. Now the bad parts! The entertainment and food were sub-par. The shows were so bad ....::that calling it a high school musical is insulting to HS! Their a brand that is suppose to be known for its cuisine...,if you took a poll of guests you’d get a resounding “Terrible”. The management on the ship is fully aware of the quality and presentation. Hard pressed to do this line again. However like the size. Had a great time in St Bart’s and the spa was amazing. Great massage. The itinerary played a big part of my decision and again having sailed on Oceania I knew what to expect. The ship is going into dry dock in April for a very limited refresh Read Less
Sail Date December 2018
We chose this cruise because it's a smaller ship (1200) than we've been on before and a number of our friends recommended Oceania. Wanted a cruise out of Florida as we live there. We chose a Penthouse 2 suite and we loved ... Read More
We chose this cruise because it's a smaller ship (1200) than we've been on before and a number of our friends recommended Oceania. Wanted a cruise out of Florida as we live there. We chose a Penthouse 2 suite and we loved it. Very spacious. Beds are sooo comfortable. So is the bathroom. So much storage that we didn't use any of it in the cabin itself. Just in the big walk in closet. It has a bunch of drawers, more hangers than I ever saw in a cruise ship closet, as well as a wall mounted shoe rack and many shelves. Also a safe. Didn't use the butler much except for breakfast in our room every morning. He also bought some snacks every evening. Room service was terrific. We'd put the service tag out and they'd practically be there in five minutes making up the room. Morning and evening. Service was exceptional all over the ship. I even said to my husband that they must take good care of their staff because they always seem so happy and can't do enough for you. Food was excellent especially in the four specialty restaurants. No extra charge to dine in any of them. Even the buffet and the poolside restaurant was wonderful. The buffet was probably smaller as far as selections but you'll always find lots of good things there. They serve it to you. No one is allowed to serve themselves. At the poolside restaurant, you order what you want, sit down and they bring it to you when ready. Embarkation was amazingly fast. We were on the ship and in our stateroom within 10 minutes. I'm sure being in a suite helped, but doubt it took much longer for people in other cabins too. Disembarkation was the same. About 10 minutes from the time you requested to leave the ship and through customs. Don't know if that's the norm but I'm guessing it is because there are less passengers. Didn't go to any of the shows but did enjoy the string quartet every night and one day at the 4pm tea. Didn't use any of the shore excursions. Just got off the ship and walked around. Husband stayed onboard so didn't want to leave too long. Again, the service. They just couldn't do more for you. No matter what it was you wanted. We're looking forward to traveling with Oceania again in the future. Read Less
Sail Date December 2018
This was our fifth Oceania cruise, but the first on their newer ships. Overall, we were very satisfied with the experience. THE SHIP. Like the older R-Class ships, it is homey, spacious, traditional and very comfortable, rather than ... Read More
This was our fifth Oceania cruise, but the first on their newer ships. Overall, we were very satisfied with the experience. THE SHIP. Like the older R-Class ships, it is homey, spacious, traditional and very comfortable, rather than glitzy. There is little wow factor. Although the ship is only about 5 years old, it seemed dated. For example, it lacked electronic aids such as an app on your phone, or interactive screens with port and event information. THE CABIN We had a Penthouse 2. More storage than we could possibly use. Extremely comfortable pillows and bed. High quality bedding. Very well planned layout. Beautiful bathroom with seperate shower. Large walk-in closet. Clean and well maintained. Excellent service as well SERVICE Service was beyond excellent and very friendly. Seemed to be a well managed, happy crew. FOOD Oceania claims to have the Finest Cuisine at Sea. I have a mixed opinion on that. We ate twice at Polo Grill, Toscana and Jacques. Food, service, decor were excellent. We had three dinners in the MDR which were also good. Each night, essentially the same menu as the MDR is available at the Terrace Cafe (Self Service buffet), and we had a wonderful evening eating on the terrace while docked in San Juan. So here is the issue...lunch in the Terrace Cafe was very weak, with an extremely limited selection. Even Waves Grill does not offer a chicken sandwich. While the food in MDR was well prepared and presented, the selection was very limited. If you do not eat pork/bacon/pancetta or fish, the choices were absolutely minimal. Service hours were also an issue. The Terrace Cafe was open from noon till 2pm. The MDR from noon till 1.30. Waves 11.30 till 4pm. So if you spent a day at the beach, and returned late to the ship, your only option was Afternoon tea (4pm to 5pm) or room service. ENTERTAINMENT Never a strong point on Oceania. While most of the shows were energetic, they were nothing special, with one exception. On the last day, they had a special pre-dinner show, "World Beat", which was head and shoulders above their other shows...so it can be done. I also want to mention that we greatly enjoyed the classes in the Culinary Center (need to book before you cruise, as space is limited) and we had a wonderful artist-in-residence who ran a series of excellent sessions, which were packed. Also need to mention the outstanding enrichment lecturer, Cloeta Massie, a marine biologist who was one of the most entertaining and knowledgable lecturers I have experienced on land or sea. CONCLUSION A relaxing cruise experience on a very comfortable ship. Yes, we would book Oceania again. Read Less
Sail Date December 2018
We have been on several cruises mainly around the Mediterranean and wanted to try the Caribbean. We normally cruise with Cunard, but they hadn’t any sailings when we were free so decided to try Oceania as we do like our food! We had ... Read More
We have been on several cruises mainly around the Mediterranean and wanted to try the Caribbean. We normally cruise with Cunard, but they hadn’t any sailings when we were free so decided to try Oceania as we do like our food! We had three days in Miami first as we hadn’t been there before. Miami is great for a short break, but I wouldn’t want to stay much longer as not a lot to explore once you have done the Ocean Drive and South Beach area. The ship is fantastic and well presented. Our cabin was spacious and the butler service second to none. Just as good as Cunard. We loved the restaurant choices and had excellent meals in every one apart from a tough rib eye in the Polo Grill. Red Ginger was the best by far. The breakfast in bed was superb. We had the upgraded wine package which was good, but I would have preferred a wider selection of wines. We didn’t do much in onboard entertainment other than the quizzes, but there was plenty to do and other passengers seemed to enjoy it. Service and cleanliness was top notch. The range of ports we visited was good. The excursions, as with all cruise lines, were pricey so we only did one. We found getting a taxi with a knowledgeable driver gave us more flexibility and better value for money. The booking people on the phone were not brilliant. Definitely would cruise with Oceania again. Read Less
Sail Date December 2018
We chose this cruise because we haven’t been to the Canary Is., and were looking forward to visiting. As explained earlier, we still haven’t visited them.. The Captain Did the right thing by avoiding the 70ft waves that hit Tenerife. ... Read More
We chose this cruise because we haven’t been to the Canary Is., and were looking forward to visiting. As explained earlier, we still haven’t visited them.. The Captain Did the right thing by avoiding the 70ft waves that hit Tenerife. The Company did the wrong thing by not crediting our accounts or offering some compensation for the missed ports and fuel savings. it was also wrong to not totally reimburse passengers for the price of booked tours. Embarkation and disembarkation were handled efficiently. We will not let Oceania book our airfare again. this was their second chance. this time we travelled for 21 hours joining the ship in Barcelona from Phoenix. we actually enjoyed the 8 sea days with no schedules to keep or ABC tours to take. did a bus tour on our own in Malaga, a very lovely town. entertainment on board was to our liking. Yes, the production company is young. But, unlike some, the singers can indeed dance, and the dancers also can sing. a few flat notes here and there. If you want Broadway caliber, those BIG ships or Broadway are the Place for you. all on board staff, except one front desk guy seems to be happy doing their jobs and were very kind. We did meet two women who enjoyed soaking In their tubs. Most of us wish the showers had taken the place of those tubs which just took up valuable space. How small? well, If you dropped your soap you had to open the door to be able to bend down and retrieve it. Hubby says this is the best food at sea, Regent is right there in the running too.we enjoyed all the specialty restaurants. Food at Jacques, as you may guess, is very rich. the main dining room offers a fine selection each meal as well as the waves grill and the big buffet. the special brunch buffet featured all the ice carvings and specialty desserts, and beautiful fruit and.vegie displays. Read Less
Sail Date November 2018
We chose this cruise because it was recommended by a friend who also was traveling with us. It was beyond our expectations. The only complaint we had was the carpet in our cabin either needed replacing or a good shampooing. When we ... Read More
We chose this cruise because it was recommended by a friend who also was traveling with us. It was beyond our expectations. The only complaint we had was the carpet in our cabin either needed replacing or a good shampooing. When we mentioned it, someone came to our door and apologized for the condition of the rug and explained that once this cruise was completed, the entire ship was getting an overhaul. The food for the most part was very good. I think they need to have better entertainment though. We ate in The Grand Dining Room, Jacques, Toscana, The Polo Grill and the Red Ginger. All the meals were delicious. The tours we picked were also pretty good. Our cabin was 10063 and we had concierge service which was exceptional as was our cabin steward I Wayan was also wonderful net our every need. On the whole I would definitely recommend recommend the Oceania Riviera Ship. The staff was wonderful and courteous. There was one problem with disembarkation, Our bus took us to the wrong terminal , he took us to number 2 instead of number one. We had already taken all of our luggage from the bus and then had to put it back on and that was a pain for we got to the airport later than we had expected with not as much time to get something to eat before we had to get on the plane. It probably would have been much better if we had taken a taxi and also less expensive. Read Less
Sail Date November 2018
As first time cruisers with Oeania, chose this cruise for two reasons: (1) had reserved twice and cancelled because found very similar cruise at almost the same price with Regent Seven Seas, and (2) this cruise took us to places we wanted ... Read More
As first time cruisers with Oeania, chose this cruise for two reasons: (1) had reserved twice and cancelled because found very similar cruise at almost the same price with Regent Seven Seas, and (2) this cruise took us to places we wanted to see again (Dubrovnik, Kotor, Valeta, Monaco, Marseille), price was very attractive and the potential alternative (RSS) is no longer in quality and value what it once was. Our experience began arriving at Venice 3 days before embarkation only to encounter record flooding forcing us to almost swim to our hotel just off Piazza San Marco and again swim to emark on the Riviera. Fortunately, we were able to find a porter to take our bagggage and buy boots to waddle behind him.. Embarkation was OK, having to walk under the drizzling rain for abour half a mile, but quick and easier than expected. Cabin was as expected, not large but not small, adequate balcony, very well maintained and excellent attendants. Bathroom much larger than expected with all the amenities expected, shower equally as expected. And by expected we mean in terms of Oceani's own promotional advertising and our own perception comparing other cruise lines we have experieced such as Azamara, Cunard, Crystal and Regent Seven Seas. Dining was much better than expected even though twice we found hairs in our meals. The quality and variety of the food quite good, if not excellent, served by crew members who prevented passengers from touching the food even when doing so would not have affected other food. Service was not only clean and efficient, but very friendly and helpful. All dining areas were bigger and amplier than in most other ships we have cruised, with the decoration very comfortable, if not attractive. Very few times were we forced to wait for a table, which upon being vacated were immediatly cleaned and prepared for use again. Better than expected, since it constantly attracted our attention, was the quality and variety of fruits at breakfast time, especially tropical frutis like papaya and mango, along with kiwi, which were almost always ripe and sweet. Less than expected, the variety of plain bread (as opposed to sweetened breads and pastries), such as what one finds at bakeries and in fact in ALL other ships we have cruised (especialoly european style breads, which are much better than american style breads). We tried breakfast at the main dining room once and decided it was not for us. We never visited the main dining room at lunch and only once for dinner, both times deciding it was not for us.. (No comment regarding food and service,) The buffet lunch was equally good in quality and variety , as was the buffet dinner (although we frequented the specialty restaurants as often as we could, considering them much better in all respects. Particularly Polo Grill and Red Ginger, without implying that Jacques and Toscana were inferior. Significantly more attractive than the other three was the service at Red Ginger and in our view the quality and variety of offers at the Polo Grill was superior to the other three. But all were excellent and we recommend taking advantage of them every time possible. Entertainment was for us good but not excellent. In our view, the singers were not what we expected in terms of profoundness and extension of voice. Their dancing was very good, but as in other ships rather mechanical and repetitive. Nonetheless, we enjoyed the performances and would suggest Oeania add more comics, magicians (the one who performed was above excellence and should be hired as a permanent contributor) and classical piano performers. In this respect, a comment regarding the theater. Although excellent in seat comfort and amplitud, we consider it should be improved by either raising the stage or increasing the incline. It is very difficult to really enjoy performances from the back because of insufficient incline or the stage too low. At the various bars and public rooms such as Horizon, the performers were all excellent, particularly when playing classical mushic. Suggest adding more music appropriate to the predominantly elderly passengers (such as us) with pieces from the 30s to the 50s. The pool area actually better than expected because of its size and comfort. The elevators very efficient and ample, although at times somewhat unavailable due to excessive traffic, which is to be expected. Our Consierge was excellent and the facility equally excellent, both in all respects, as our two cabin attendants. We did have difficulties with the toilet, which several times decided to have its own way forcing us to call for help from the Reception to reestablish its proper functioning condition. We do not know the cause and look forward to having it permanently fixed as soon as possible. Reception staff was efficient but we found it too serious and somewhat unfriendly in many occasions, perhaps because of their long hours at work and the many requests they may have been receiving from guests like us. Hence, not what we expected, when comparing with other cruise ships we know. Bar tenders, on the other hand, were at all times very friendly although not as efficient or well prepared as perhaps they could or should have been. In this respect, we do praise Oceania for its Happy Hours that reduced the price of drinks by half, since their premium package is overwhelmingly unreachable ($59.95 pp/day meaning daily ingestion of 4 drinks at an average price of $15 per drink to just cover the cost, whether wine or spirits), since walking to one/s cabin was not always smooth. Excursions were as expected, including the tenders when needed. Well organized and exercised. Excursion staff, however, not very helpful in resolving issues. This happened to us with respect to disembarkation, which they could have easily resolved but insisted they could (would) not. In the end, what we had requested became null because the ship did not apply its established rules, deciding in favor of the flexibility we had requested (we are sure this had nothing to do with our request, rather due to port authorities). Finally, we were surpried to see so many passengers with disabilities, more than what we expected, even when we have cruised on Regent Seven Seas (many times) and Cunard (also many times), and even more surprised with the excellent service to attend to those in need, at all times and at all places. Even when not necessary or needed, some crew member would appear to serve if and as required, quite often even when not required, just in case. Hence, the cruise line's demonstrated preparedmess at all times, even if or when affecting passenger tranquility -- frequent crew exercises and avoiding two planned ports (Spanish Canary Islands) because of a potentially troublesome ocean, enabling us to enjoy two additional days at sea (which was minimally motioned, in my opinion although no in my wife's opinion). Read Less
Sail Date November 2018
We sailed on the Riviera from Rome to Barcelona. Some background: we ar a couple in our early fifties from Canada. We sailed previously on Celebrity, RCI, Princess, HAL, Cunard, Costa and Carnival. This was our first Oceania cruise. ... Read More
We sailed on the Riviera from Rome to Barcelona. Some background: we ar a couple in our early fifties from Canada. We sailed previously on Celebrity, RCI, Princess, HAL, Cunard, Costa and Carnival. This was our first Oceania cruise. Things we liked: Embarkation was very smooth and quick. Literally few minutes we wee on board. The size of the ship is perfect. Not too big and not too small. No lines, not crowded. Food is outstanding. Definitely few levels above Celebrity or Princess. Specialty restaurants were excellent as well. Service is excellent. Very efficient and quick. Room is cleaned very fast. When we go for breakfast and come back after half an hour, it is already clean. No formal nights which is perfect for us. At the same time people dress up nicely, you won't see short on dinner or evening show. Very relaxed atmosphere. Open seating at dinner. You can select if you want separate table or share with someone (perfect for those who want to meet new people). No lines at all. Never an issue to find a table at buffet or at the pool. Free soft drinks, soda, water and specialty coffee and tea. Free internet (more about it later). Most of the excursions were very good. We asked to change couple tours, no issues, even after we missed the deadline. I like the flexibility. Also booked three specialty restaurants, asked to change all three reservations. No problem. Really liked the customer service. Things we didn't like (or liked less than Princess or Celebrity): Entertainment is good but not as good as on most big ships. Guest entertainers were excellent, but the in house cast has some room for improvement. The theater is relatively small, with smaller stage, so don't expect those big shows with acrobatics that they have in big stages on Celebrity or Princess. Not enough activities during the day (maybe related to the fact that there are no sea days). Basic free internet is very slow, almost useless. If you want to be able to do anything, you need to upgrade. Upgrade is $10/day which is reasonable, but the speed is still pretty low. Not the worst I experienced at sea, but one of the worst. For a company like Oceania, it is hard to justify such poor internet experience. 1.5M download speed as measured by Speedtest on the pool deck. This is pretty miserable I would say. The inside stateroom that we booked is very small. Which is not a big deal, but the shower is ridiculous. Really uncomfortable. This was probably the biggest issue on this cruise. Spa: we did couples massage, which was good but not great. For $320 plus 18% service charge, we expected better. Overall great experience. Definitely few levels above Celebrity or Princess. Read Less
Sail Date September 2018
Food, glorious food. Oceania’s claim to serve the finest cuisine at sea is not exaggerated. We have cruised with 12 other lines and the food on Riviera surpassed them all. Choice, presentation and quality was exceptional in the open ... Read More
Food, glorious food. Oceania’s claim to serve the finest cuisine at sea is not exaggerated. We have cruised with 12 other lines and the food on Riviera surpassed them all. Choice, presentation and quality was exceptional in the open seating Grand Dining Room, Terrace Buffet and four speciality restaurants for which there is no additional charge. Room service is also complimentary. In the buffet, food was served to you by friendly, cheerful staff and one of the many waiters would carry your food to the table if you wished and always poured water and brought tea and coffee. In addition to the dishes on display, which always included a carvery roast, there was also a grill area where lobster, giant prawns, swordfish, salmon, various steaks and chops were always available and cooked to order. Elegant afternoon tea featuring the Ocean String Quartet was served in Horizon’s Lounge, by waiters who offered sandwiches, cakes and scones with clotted cream and a choice of teas. Embarkation at Monte Carlo was very smooth and civilised. After passing through port security we walked straight onto the ship where there was no queue to complete boarding formalities in the theatre. A delicious buffet lunch was served and cabins were available by 2 pm. Our concierge level cabin was spacious and comfortable with plenty of storage. Bathroom was small but luxurious with separate bath and shower and Bulgari toiletries. We had access to the nearby concierge lounge where tea, coffee, orange juice and a selection of biscuits, sandwiches and cakes were always available together with full size daily newspapers and useful information. When we docked in Genoa due to being unable to tender into Portofino, the concierge printed out train and ferry times so that we were able to visit this beautiful little port for only £23. He also printed our boarding passes for the return journey. We had access to the private spa terrace with shaded sunbeds and a large jacuzzi type of pool, but did not use it. We were also were entitled to 3 bags of washed and folded laundry. As it took three days to process, it was of questionable value on a 7 night cruise. Wifi was free but very slow. We had the option to book the speciality restaurants online 6 weeks before sailing. The only times available were 9.00 or 9.30 pm. However shortly after embarkation we were able to change these bookings for 7.30 and 8.00. The main entertainment consisted of one show at 9.30. The Riviera Production cast shows were not to our taste but there was a very good comedian, flautist and piano/cello duo which we enjoyed. There was late musical entertainment in the Riviera lounge which we did not experience. Artwork around the ship was stunning. A dramatic Lalique Grand Staircase with balustrades of crystal medallions provides a striking welcome on embarkation. Large metal or marble sculptures sit on landings, amethyst encrusted lamps adorn a lounge and colourful glass installations abound. The library is a quiet haven where you are trusted to select and return books. In the evenings, dress code is described as country club casual. Most men wear long trousers and shirts but not jackets, although sadly, we did see a few in the buffet wearing flip flops, shorts and tees. All the ladies wore dressy separates or dresses and some wore gowns- so it appears that whatever is comfortable for you is acceptable. We chose the cruise primarily for the itinerary which included Monte Carlo, Antibes, Portofino, Livorno, Ajaccio, Palma and Valencia, all of which we enjoyed, except Palma where it was simply too hot for us and, very unusually, we stayed on board, enjoying the pool, deck games, tea and trivia. Tourist information and maps for the area were provided by hospitality representatives who boarded soon after docking at each port. Free shuttles were provided where needed. We were not aware of any facilities for children apart from high chairs. Ages of guests ranged from babes in arms to young adults and fellow silver sailors. We saw two people in wheelchairs for whom access throughout the ship was provided by automatically opening doors. Boutiques stocked the usual designer clothing, jewellery and cosmetics and there were the ubiquitous daily sales of watches etc. There is a spa, fitness centre and casino, none of which we used. In common with all cruise lines, excursions were extremely expensive and we did not book any. For £25 each in Livorno we took a minibus trip to Lucca and Pisa which would have cost £230 each via the ship’s excursion. Alcohol was also expensive - a small glass of wine cost £12. However, guests are allowed to take their own alcohol on board for consumption in their cabins and to take their own wine into the dining room for a £25 corkage fee. Flights are included in the cruise price but unusually, transfers from airport to ship are an expensive extra charge. From Barcelona port to the airport, a 15 minute journey, the cost was £61 each. A taxi for two would have been around £36. Each Oceania cruise includes their Olife Choice Offer which, depending on the length of the cruise includes free internet plus at least 400 dollars shipboard credit, a free house beverage package or 4 free shore excursions. Some itineraries come with the extra benefit of pre-paid gratuities worth between 16 and 23 dollars per night. Room service breakfast was available from 6 am on morning of departure prior to vacating cabin by 8 am. We enjoy good company, good food, friendly personal service and an interesting port intensive itinerary on small to medium sized ships. We prefer to make our own arrangements ashore and are not big drinkers, night owls or spa enthusiasts. Riviera ticked all the boxes we wanted and we heard no complaints from other guests. There were the usual incentives to book a future cruise onboard, including a 100 dollar shipboard credit on the current cruise. Were we tempted? You bet we were! Read Less
Sail Date August 2018
Having Cruised on 5 other lines before was expecting more from a Concierge level room/experience. Selected itinerary due to fixed dates - some ports a repeat others new. Easy embarkation / disembarkation Ship layout went from well ... Read More
Having Cruised on 5 other lines before was expecting more from a Concierge level room/experience. Selected itinerary due to fixed dates - some ports a repeat others new. Easy embarkation / disembarkation Ship layout went from well thought out to just odd. Inside smoking areas where the smoke can enter the bar as no door on the smoking room? Grand bar / Martini bar have obstructed views - so no where to enjoy a sunset cocktail. due to the excessive European heat - few places to sit back and watch the view in relative comfort. Crowd was fairly well traveled bunch that would have averaged 60'ish Food: Food in all restaurants (except Red Ginger - multi Asian cuisine that was of poor quality & confused the taste-buds) was of a very high quality and the wait staff both food and wine were exceptional (again Red Ginger disappointing - chaos all round for service and with a high number few Asian staff - was mainly staffed by Europeans - everything appeared ill-thought out). Oceania may also want to move to the all-inclusive price model - and / or allow the beverage package plus wifi to be included - rather than having to keep adding costs to an already expensive offering. Wifi - shockingly slow and only 1 device per room when majority of occupancy is 2? Would I cruise again - maybe - if the itinerary was right, certainly if the smaller ships had completed their refurbishments & reviews were positive - hoping that the larger ships will also get a refresh to match that of Viking (remains my preferred line). Read Less
Sail Date August 2018
We booked this cruise primarily on destinations of the voyage. We enjoyed several days in Barcelona before the cruise. Boarding went smoothly. With a different port every day always something new to see. We didn't expect too much from ... Read More
We booked this cruise primarily on destinations of the voyage. We enjoyed several days in Barcelona before the cruise. Boarding went smoothly. With a different port every day always something new to see. We didn't expect too much from night time entertainment and to be fair it was a bit average. Food was outstanding. There was plenty of choice & we were always able to book one of the specialty restaurants. All the meals were presented to a very high standard. The ship was always very clean & well presented. The cabin was a reasonable size and the bathroom had both a shower & a bath. The swimming pool area isn't huge and did get a bit busy in the afternoons. All the staff were always friendly & helpful. Most definitely would cruise again on the Riviera. We did three ship organized excursions that were well organized, along with two culinary experiences which were exceptional. Probably not the ideal ship for younger kids, but that suited us. Read Less
Sail Date August 2018
Loved the itinerary - many locations we had not visited. However a horrible cruise overall. Booked our flight through Oceania as part of the cruise package and arrived at the airport to find out that our flight was cancelled the day ... Read More
Loved the itinerary - many locations we had not visited. However a horrible cruise overall. Booked our flight through Oceania as part of the cruise package and arrived at the airport to find out that our flight was cancelled the day before. No notice received from airline(Austrian Air) or Oceania - frustrating way to start a vacation. Thank goodness we arived early at the airport and was able to find a substatute flight. Booked a Penthouse suite and expected suite service. We entered our suite after the 10th floor suites were released to find out our bathroom had not been cleaned. Towels were changed but shower was littered with previous guest used ammenities and toilet was plugged. Butler service was all smiles and no service. With all the advertising bosting the "finest cuisine at sea" and endorcement by Master Chief Jacques Pepin, cuisine in main dining room was very ordinary and the specialty dining venues were not much better. Tuscan Steak house and Jacques are not worth going to, Polo Grill was just OK and the best cuisine was at the Red Ginger. The Terrace Cafe had the most consistant reasonablly good cuisine. On the last night in the main dining room I had a Ceasar Salad only to find a "fingernail" inbedded within the salad. I complained to the Mater'd who notified the chief. The chief had a "it happens" attitude and was upset that he was asked to make an appearance, suggesting the foreign object was a piece of plastic! Entertainment was non- existent. Would not recommend Oceania to a friend! Read Less
Sail Date July 2018
We chose this cruise primarily by the ports of call and the reviews re the onboard food. We struggled after booking with understanding the extra costs-primarily alcohol, very expensive, and gratuity on the alcohol (18%) The ... Read More
We chose this cruise primarily by the ports of call and the reviews re the onboard food. We struggled after booking with understanding the extra costs-primarily alcohol, very expensive, and gratuity on the alcohol (18%) The “extras” on our room were $16 per day each which we were told we could change without problem by visiting reception; I had researched about this beforehand. We had decided to reduce this and pay at the end to the staff in cash whom we had had excellent service from. Well we were looked at at reception like we were dirt on someone’s shoe to say the least. Maybe cruise lines need to understand that some people do a “once in a lifetime” trip and save up exhaustively and that they should be respected as much as their (in this case American) counterparts. On a positive, (perhaps I should have written this first but am still a bit sore) excellent, friendly staff who can’t do enough for you. You can also tell that they all have a good relationship too. Amazing food but difficult to get into their specialty restaurants . Pool a bit too small and just had passengers sitting around the edge drinking. Very good gym but some equipment out of order for whole trip. Smooth embarkation and disembarkation. Read Less
Sail Date July 2018
We chose this cruise because we wanted to visit Israel and the Greek Isles. We spent 3 days in Athens before the cruise and 2 after the cruise. We have been cruising since the early 80's. We chose this ship because we aren't ... Read More
We chose this cruise because we wanted to visit Israel and the Greek Isles. We spent 3 days in Athens before the cruise and 2 after the cruise. We have been cruising since the early 80's. We chose this ship because we aren't comfortable with very large or very small ships. 1,250 passengers was just right for us. Embarkation and debarkation went very smooth. The ship is well laid out. The food in all venues was excellent. We visited the Terrace Buffet one evening and they were grilling lobster tails, lamb chops, slicing prime rib, and serving dover sole. It was excellent. The specialty restaurants were very good. Service was excellent in all restaurants. The ports; Crete, Haifa, Cyprus, Patmos and Santorini were excellent. We missed one port, Rhodes, because the winds were too strong. It added an additional day at sea which was nice. We didn't attend the shows. We turn in about 10:30. The casino was fun, glad to see they still have a craps table. I did feel somewhat sorry for children and teenagers on this ship. Oceania's target market is not children. It is a mature audience. Looking at their advertisement material, it never shows kids. Leave them home. It is a mature audience. This isn't a party ship. We met wonderful people from all over the world. Most of them experienced travelers. Many passengers were on extended stays or were repeat customers. We will definitely sail on this ship again. We did a suite, 1000 sq. ft. It was beautiful. Very comfortable, butler service was excellent. My only complaints are they need to improve internet connection. Also, the only area that seemed to be tired was the deck chairs in the outside pool area in the Canyon Ranch Spa. Read Less
Sail Date July 2018
We chose this cruise because of the itinerary and the amenities. The passenger age definitely skews to the over 60 crowd. The food was among the best we have ever had on a cruise ship. The specialty restaurants offered a good ... Read More
We chose this cruise because of the itinerary and the amenities. The passenger age definitely skews to the over 60 crowd. The food was among the best we have ever had on a cruise ship. The specialty restaurants offered a good variety of dishes. The Italian and French restaurants were the better of the 4. As New Yorkers, we have no shortage of good steakhouses or Asian restaurants so the bar is high. Food at the buffet was very good. Our only complaint was that they served the same entree (suckling pig) 3 nights in a row at the end of the cruise. The Oceania special excursions are very good. The other excursions are no different from any other cruise line. The cruise director is useless. The entertainment (or lack thereof) is limited to the stock "tributes to" variety. A comedian would have been nice. The WIFI was HORRIBLE. Do not pay for the enhanced WIFI, it is no better. Service was excellent. The staff was cheery and accommodating. Our butler Francis was a true gentleman. The buffet is not self service which is a good thing as you don't have to worry about passengers touching the food. Read Less
Sail Date July 2018
When travelers rate a cruise, we can only compare it to others we've been on. For most of us, that means we have a limited perspective from which to judge a cruise, since none of us has traveled on all cruise lines, all ships, or all ... Read More
When travelers rate a cruise, we can only compare it to others we've been on. For most of us, that means we have a limited perspective from which to judge a cruise, since none of us has traveled on all cruise lines, all ships, or all itineraries. My limitation in this review of Oceania's Riviera July 4 - 12 cruise from Venice to Athens is that all my eight prior cruising experiences have been on Silversea ships (Spirit, Muse, Whisper and Shadow). In my case, I found that this Oceania Riviera cruise suffered badly in comparison to my Silversea experiences. This time, I was traveling with friends who persuaded me to join them. They were not cruising veterans and had imagined that a 5.5-rated cruise line would rival a 6.0 line like Silversea. Sadly, for me, it did not. Admittedly, I much prefer small ships, and the Riviera holds 1,250 passengers -- more than twice the capacity of the Spirit or the Muse and more than three times the capacity of the Whisper and the Shadow. I didn't think the difference would be as noticeable as it was, and I did not care for it. By comparison with Silversea's suites, the Riviera's were shabby, even seedy. I ordered room service once -- a Cobb salad for lunch -- and it was abominable, arriving with no salt/pepper, no silverware, and no dressing whatsoever (I'd ordered the dressing on the side). The buffet foods and table service in the Terrace Cafe and the Waves Grill were barely passable, where many wait staff seemed tired and avoided eye contact. I saw there little of the quality or geniality I'm accustomed to in all of Silversea's dining venues. Incredibly irritating was the fact that internet service promised by the Riviera for all guests was unreliable, unpredictable, and nearly half of the time simply unavailable -- something I was unprepared for, accustomed as I have been to Silversea's much better internet connectivity, even on transoceanic cruises. Most of all, the silliness involved in having one's room key checked for the level of beverage plan we'd been pressured to buy on top of the cruise fare whenever we ordered a cocktail or wine at dinner made me feel like I had "turned right" upon boarding the Riviera. In that vein, I observed a greater proportion of heavily inebriated passengers on the Riviera cruise than I've ever seen on a Silversea cruise, giving the impression that, after paying extra for a drinks package, some passengers were committed to "getting their money's worth." For the record, I prefer cruising with cultured people who've led interesting lives and can contribute to conversations on a wide range of topics, not hammer down drinks from morning to night. On the plus side, the food and service at specialty restaurants -- Red Ginger, Polo Grill, and Jacques -- were better than at the Terrace Cafe. The suite cleaners / butlers were competent and pleasant, as were all the reception staff. The two ship-sponsored excursions I chose were led by pleasant and knowledgeable guides. Nonetheless, I look forward to my return to Silversea. Going forward, I will appreciate the Italian small ship cruising experience even more than before. Read Less
Sail Date July 2018
We were excited to travel on Oceania with our family of 5 and booked 2 staterooms for my husband, myself and our three sons in a separate stateroom. We were told by our Oceania travel representative and also confirmed with Oceania's ... Read More
We were excited to travel on Oceania with our family of 5 and booked 2 staterooms for my husband, myself and our three sons in a separate stateroom. We were told by our Oceania travel representative and also confirmed with Oceania's website that there would be a Teen Club on board, a game room and a basketball / sports court on the top of the ship of which there was none of the above mentioned things for our teenage sons. There was NOTHING for my boys to do on this ship. The only game room is a casino and you must be 21 to enter. The sports court was in fact, miniature tennis (elderly sport) or shuffleboard. The food was okay at best. Red Ginger and Jacques were both very good and Toscana was above average. Polo Grill was terrible, truly terrible. The Grand Dining room was sub par as well and the Terrace Restaurant was a slightly upscale version of a Luby's cafeteria. The shore excursions were okay but one at Alicante, Spain to a beach at El Campello was terrible. We were literally dropped off a bus (after circling the block a few times) and pointed to the beach and then the bus drove away. It was supposed to be a resort beach but it was just a beach, no chairs, no umbrellas, no water sports, no bars, no nothing. We called to be picked back up and two hours later, we finally made it to a real beach to explore on our own. When we asked for a refund, we were offered 50% back only and told it was an outside company that does the excursions separate from Oceania and that is all they would refund. Unacceptable! The entertainment was all targeted to the over 75 crowd and was frankly bad. During the cruise one night, our stateroom toilet began to flush on its own and water began to pour over the top. I didn't see the drain in the floor so I was very concerned that water would begin to flow on to the carpet in our stateroom. I called the front desk and was told someone would come and take a look. After three minutes and no one coming, I called back as I was worried about the water and the receptionist literally scolded me and said "YOU CALLED ME 3 MINUTES AGO!". She was very rude. After the amount of money we spent, it was a sorely disappointing experience. I would not recommend Oceania nor will I ever travel with them again. Read Less
Sail Date June 2018
Overall best cruising experience I've ever had. Definitely got my money's worth. I was a bit concerned first with some of the negative reviews I read; but this company is top notch. Is it perfect? No, what is?....but they ... Read More
Overall best cruising experience I've ever had. Definitely got my money's worth. I was a bit concerned first with some of the negative reviews I read; but this company is top notch. Is it perfect? No, what is?....but they come pretty dam close! A few things that really stood out for me: Organization and logistics. They think of everything, when embarking, dispatching tours, etc. Being a foodie, I had read a lot about the food. Some restaurants are better than others, top of my list: Red Ginger and Jacques'. Buffet dining room for breakfast and lunch are outstanding also. Their tours are excellent. Kudos to Daria from Trumpy Tours; she was our guide in the Florence/Pisa tour. Everything is expertly done; from the library, concierge lounge, Baristas, game room, gym, Spa, private concierge sun-deck, complimentary bottled water always (this really impressed me - NCL and RCL gouge you $5 per bottle). I wish they had a cigar bar. I will definitely cruise with them again, probably Alaska. Read Less
Sail Date June 2018
This was our 8th Cruise on Oceania. We sailed May 17, 2018 from Rome to Venice on an 8 day cruise. We've always felt in the past sailing on Oceania was worth the extra cost over some of the mainstream cruiselines. However, changes ... Read More
This was our 8th Cruise on Oceania. We sailed May 17, 2018 from Rome to Venice on an 8 day cruise. We've always felt in the past sailing on Oceania was worth the extra cost over some of the mainstream cruiselines. However, changes that Oceania made on this cruise different from other European cruises in the past on the Riveria makes me question which cruise line I will use in the future. The ship, the food, the service as good as in the past. Oceania shore excursions were exceptional. The ports were visited were fabulous. My disappointment is following. 1. As before there is only one show on the ship at night. Now the shows are at 9:45p.m. We had shore excursions daily around 8:00a.m. so we did not attend any of the shows. I understand they are trying to wait but in the past show at 9:00 worked for most. 2. Oceania advertises free shuttles at many ports and in the past they had a shuttle from the Venice port to St Marks Square. On this cruise no free shuttle was provided and no clear instruction on how to use the shuttle at the cruise port (which only ran within the port). We had to walk over 1/2 mile to the people mover which we paid for (not an issue) and then we were about 1 mile away from St Marks Square. We had excursions booked at every other port but Venice but I did not see any Oceania free shuttle at the other 5 ports either. A few were very close to town. 3. In the past the main dining room was open everyday for lunch which is why I've been recommending Oceania to our family and friends. On this cruise it was closed at lunch on most days. 4. Oceania has done nothing to improve the casino with old outdated slots. On many of the cruiselines they have modern machines. Read Less
Sail Date May 2018
The ship was the main reason as we have been on the Riviera before & the standards were excellent as usual. The itinerary also gave us a cruise visiting a couple of new ports that we haven’t visited, some good some bad, along with ... Read More
The ship was the main reason as we have been on the Riviera before & the standards were excellent as usual. The itinerary also gave us a cruise visiting a couple of new ports that we haven’t visited, some good some bad, along with ports that are always nice just to wander around. Our Travel Agent organized our flights & transfers in order to save a little on costs & we were able to embark as soon as we arrived in Monte Carlo with no delays at all. Our cabins weren’t ready until 2.00 so we went up to the Terrace Café on Deck 12 where the start of the culinary treat began & didn’t stop until we got off in Rome. The food & the Staff throughout the ship were marvelous, always wanting to assist you & always with a smile and a chat. The cabin, 9055 was excellent however my only minor complaint would be that in the corridor at this location is the secure door which has a metal threshold which means every time room service goes over the threshold you get a noise from the trolley & its contents. Apart from that the room was impeccable. The bed was very comfortable & the bathroom beautiful with all the marble & even a bath which my wife loves. It is s huge bonus having the specialty restaurants included in the cruise costs however with the food being excellent throughout the ship it makes choosing where to eat very difficult. The shows that we saw were very good especially the guest violinist & guest singer. We didn’t see Oli Nez, who we had seen on our last cruise & was very good, due to eating times in the Specialist Restaurants. The Crew finale show is very good; however this hasn’t changed from our last cruise about a year ago. We had two excursions included in our cruise package & these were good however the price of the excursions on board are expensive & we would choose to do our own trips rather than book on the ship. After the last show the ship always does the parade of staff that have been working on the ship during the cruise & this always brings a tear to the eyes & huge applause from the audience in their appreciation of the wonderful staff. The final morning also provided us with a full buffet breakfast to feast on with disembarkation by 9.00 all handled in their usual professional manner. Another unforgettable cruise on The Riviera. Read Less
Sail Date May 2018
This was the first time going on Oceania. It was a Travelzoo deal and I thought it was a good price. I found out later that maybe it wasn't as good of a deal as I thought. Some people got upgrades and it was also their first time ... Read More
This was the first time going on Oceania. It was a Travelzoo deal and I thought it was a good price. I found out later that maybe it wasn't as good of a deal as I thought. Some people got upgrades and it was also their first time on the cruise. My travel agent (based in Vancouver) was pleasant. Sometimes, it takes a few days for her to reply. Sometimes she would request that I contact Oceania directly. When I tried that, I was told he cannot help me because the travel agent booked that. That kind of irked me a bit. I don't like being shuttled back and forth. You have to book your excursions, cooking courses, and speciality restaurants online. I found it quite annoying. Firstly, they don't tell you that there is no cost to the speciality restaurant bookings. I had to call them to find this out. There are four speciality restaurants and you are only allowed to book each restaurant ONCE. however, you may be lucky and be able to walk-in and get a seat. Most of the seating is groups which is kind of annoying. They need more two seating tables. The speciality restaurants are okay. I cannot say the food was anything to write home about. My favourite was Toscana. I didn't really care too much for Jacques. I was reading reviews after my trip. It said that "seasoned Oceania passengers know not to book excursions". Well, live and learn. They have three different pricing online and there is NO explanation to the pricing. All you get is "your pricing will be determined at the end". I found out later that if you accept the "free six excursions", it really is 3 excursions each and it only applies to the CHEAP excursions that are not necessarily "Oceania Select (OS)" or "Oceania Exclusive (OE)". you get the picture. If I knew that (because it was not explained whatsoever), I would have taken the $600 shipboard credit instead! Nevertheless, I found oceania was a bit sneaky about the pricing on excursions. The flat rate of $879 for 8 tours or more only applies to non-OE and non-OS and has other exclusions. It was also not listed on the website that you don't need to book excursions to get in the cities. Some ports are so close to the city and provide free shuttles. The free shuttles were not mentioned as an option on their website booking. Again, Oceania does not tell you how far you are from the city to make an informed decision of going with a tour or venture on your own. And the tours are not necessarily of an excellent calibre. We visited: Valencia - do NOT join a tour. go venture on your own Palma de Mallorca - we actually were out of the city and in a neighbouring town - tour wasn't bad. we did "valldemosa and soller" tour Messina, Italy - we did "Taormina and greek theatre tour". Again, tour was ok. more of a shopping trip than anything Sorrento/Capri - we went to see Pompeii. enjoyed that. Tour guide was good Rome - the port was an hour away from city, so you have no choice to pay for the ride there. If I had to do it again, I would rather they drop me in the city and go venture on your own Florence/pisa - again, port is 1.5 hours away so you have no choice but to pay for the ride there. Again, I would rather have been dropped in the city than doing a tour. Monte Carlo - we did the tour "jewels Cote D'azur". We visited three areas and enjoyed this long day. Marseilles - I would not take a tour and just take the free shuttle into the city. Staff in general are smiling, polite and nice. There were a few staff members who were sarcastic that I did not care for. It's a small boat. The passengers we met during the dinners were in general nice. However, just like everywhere you still meet some nasty personalities. The Terrace Cafe and Grill close after 2 pm to prepare for dinner. So, there's a mad rush for those individuals on a half day excursion to get back to eat. I wish they would be open longer. You can get room service, but it's hit or miss (also free). My petit filet and sushi was the most tasteless dishes I have ever had. Beware of buying alcohol. They don't tell you the prices of your drinks. My husband got a double whiskey. We were shocked to see a $48 US bill for this. The bottle itself purchased in Canada would have been 80$. Our deal was free water/softdrinks/juices - so that was good. The boat does something called "Big O Points". You have a choice. You either go on the excursions or stay on the boat the whole day to try and wrack up O points. you either get 1, 2, 3 points playing games or trivia. Let's say it is very hard trying to get these points and balancing with the excursions. to redeem, depends on the boat. Ours needed at least 20 points to get anything. And if you had a few points leftover, they don't offer you a small freebie. They just say keep for next time or give to a friend. And these O points are NOT transferable to other boats. You would have to travel on another Riveria cruise to use it, which is ridiculous. You would think they would want you to travel more on their different boats. Canyon Ranch. Do not be like me and book in advance or immediately upon boarding. I was annoyed that later on to drum up business, they started giving discounts on facials and massages. There are also no package deals. Everything was a la carte. They also didn't tell you about the free amenities - steam room, sauna, etc. Beware of the VAT. Even though it's an American boat, if you buy on the boat in Europe, you will be charged the VAT. and if you want to try and get the VAT at the Barcelona airport, you better go ONE hour ahead of your normal time. You line up to get a stamp and if you want your cash, you line up again to get the cash after you pass security. Tv shows and movies are better than celebrity, but they do a lot of re-runs and the pickings are slim by the end of the cruise. The cabins are beautiful. They are much better than Celebrity. They are also bigger. I didn't care too much for the Bulvia products. Other than the name, it's not better than any no-name brand. Read Less
Sail Date April 2018
After a not so pleasant cruise with another company, we decided to try cruising one more time. We are still not the cruising type of travelers, but that has nothing to do with our experience with Oceania. Everything lived up to our ... Read More
After a not so pleasant cruise with another company, we decided to try cruising one more time. We are still not the cruising type of travelers, but that has nothing to do with our experience with Oceania. Everything lived up to our expectations of what a luxury cruise should entail. The food was delicious....especially the specialty restaurants....their Terrace Cafe always had something to entice us and we loved (when weather permitted) sitting outside to eat. Can't say enough about their wonderful staff. Our cabin was spotless. Waitstaff for the most part was stellar. Excursions were good, but we always prefer more intimate private tours. Excursions on any ship would be the same; so no complaints from us. If we were to cruise again we would definitely choose Oceania with Riviera at the top of our list. There is always something to pick at, but overall it was a 5 star experience for us. Read Less
Sail Date April 2018
Several months ago, my wife and I decided to do a transatlantic crossing. Having cruised with Oceania before, we decided to book the crossing on the Riviera. Our preference is typically small to medium size ships. The Riviera (as well as ... Read More
Several months ago, my wife and I decided to do a transatlantic crossing. Having cruised with Oceania before, we decided to book the crossing on the Riviera. Our preference is typically small to medium size ships. The Riviera (as well as the Marina) are a little larger than we typically would book but for the crossing it was perfect. The booking experience as easy and convenient. Specialty restaurant reservations were easy to make on Oceania's website. Cruise documents arrived 30 days before the cruise. Checking in on embarkation day was very easy. We arrived at the Miami port at noon and were on board by 12:20 pm. Our cabin (PH 11049) was ready at exactly 1:00 pm. By 2:00 pm, we were completely unpacked and ready for our journey. Oceania made it very easy for us! Having cruise on the Oceania Marina before, the Riviera's sister ship, we did not have to spend much time getting re-acquainted with facilities and layout of the vessel. Our cabin was a Penthouse on the 11th deck - 11049. It was very comfortable, clean and well appointed. We did notice a little bit of wear and tear on the carpet and several cabinets with small scratches. The crew did a great job keeping the room nice and clean with stocked with the appropriate beverages, canapés and bathroom supplies. A word of caution is that cabin's on the 11th deck are right below the swimming pool deck and, sometimes, one can hear deck furniture being moved. This was only an annoyance in the early evening as the crew re-stacked the lounge chairs. The ship is in great condition. Oceania is clearly focusing on ensuring the vessel is well maintained. All public areas were very clean. The crew was constantly cleaning and performing maintenance. Great to see this level of care and attention. Our dining experience was very good to excellent. Prior to the cruise, we booked four dinners at the four specialty restaurants as well as one evening at La Reserve. We are "foodies" and Oceania's Riviera did not disappoint. Service and food quality in the specialty restaurants was excellent. La Reserve was a terrific 3 plus hours of good food and wine as well as the social aspect of the evening - well worth the price of admission. On two evenings we decided to just go to The Terrace for dinner and have a light buffet dinner. To our surprise, the buffet was very well done (wonderful salads, fresh sushi, lobster among other delicacies). The Grand Dining Room was very good with the exception of one evening in which the service and food quality was not as consistent. A consistent and enjoyable start of the day (everyday!) was a visit to Baristas. Lastly, during the cruise, we were able to book additional evenings at the specialty restaurants. Since our voyage required a lot of sea days, the crew of the Riviera had to plan and execute a lot of activities during the day. Since this was our first transatlantic crossing, we were concerned about this cruise being too slow. Well, this concern was not an issue. Corey Powell (Cruise Director) and his team worked tirelessly to keep everyone engaged. One of our favorite activities was to attend the chats with Sandy Cares - a terrific speaker. We also attended several Wine Tastings and cooking class - both always fun! In terms of wellness, we used the health and fitness center almost daily, it has excellent equipment, never overly crowded and very clean. We also enjoyed the Canyon Ranch Spa - a bit pricey but the massage and facial services were excellent. Regarding, entertainment, it was better than we expected. It is clear that Oceania has been listening to passenger and reviewer feedback. Among our favorites was the string quartet. Also, the Riviera band played some nice Jazz. The Riviera singers and dances are very talented and did a nice job to keep everyone entertained. Oceania also brought in a several guest stars for entertainment that we would rate from fair to very good (magician (fair), violinist (very good), pianist/singer (good) and comedian (fair) . In terms of ports, our scheduled stops were Bermuda, Ponta Delgado (Azores), Tangier, Mallorca and Barcelona. We typically prefer private or semi private tours since we like to have the flexibility to move quickly and adjust the day as we go; however, for this trip, we decided to take three Oceania offered tours. In Bermuda, we joined a small group totally 16 on a small bus in which we visited Hamilton and St. George. Unfortunately, due to bad weather, we were not able to dock in Ponta Delgada. As for Tangier, our group was a bit larger (20 or so) but the 4 1/2 hour excursion was well done. Mallorca and Barcelona we did on our own. Overall, we were pleased with the Oceania tours we joined. The disembarkation process in Barcelona was a breeze. We were scheduled to disembark at 7:45 am but were able to do so at 7:40 am. We were on a taxi to our hotel by 7:50 am! Lastly, we want to recognize the Riviera's leadership staff. The Captain and his Officers were very visible and approachable. Furthermore, we really enjoyed how they recognized members of the crew with 5 Year Service Anniversaries. And, a night of celebration in which over 300 crew members were brought into the Riviera lounge to celebrate to appreciate the passengers. What's interesting is that it was the passengers that celebrated the crew for excellent service. These actions speak volumes of the culture of the company and leadership. After all, cruising is about people! We will certainly continue to cruise and plan to be back with Oceania in the near future. Read Less
Sail Date March 2018
A transatlantic crossing has been on my bucket list for five tpyears but something always got in the way. When my wife and I made the decision to do it this spring we decided to go upscale since we would be on for two weeks with minimal ... Read More
A transatlantic crossing has been on my bucket list for five tpyears but something always got in the way. When my wife and I made the decision to do it this spring we decided to go upscale since we would be on for two weeks with minimal port calls...thus we picked Oceana. We had a standard veranda cabin and the size and appointments were more than fine. Of special note...the staff to a person were exceptional and helpful. Food was great and with four specialty restaurants, a main dining room, and a buffet it more than met our needs. Never thought I’d get tired of grilled lobster tails with lamb chops...but I did! Fortunately there were a myriad of other choices available. Also worth noting was the caliber of the guests on board, unlike some of the mass market cruises we’ve been on. All in all it was worth every penny we paid and would sail Oceana again in a heartbeat! Read Less
Sail Date March 2018
Reviews and references from friends. We chose this trip because we wanted to try out this ship since we are sailing in Europe with them in May. It was outstanding with an A grade or 6 stars all the way. The Trivia Team nights were really ... Read More
Reviews and references from friends. We chose this trip because we wanted to try out this ship since we are sailing in Europe with them in May. It was outstanding with an A grade or 6 stars all the way. The Trivia Team nights were really a great add on! Pool was great in that it had actual stairs for entrance as opposed to other cruise lines (luxury) who have only steps. One big problem, which I understand will be addressed at the refit, is the smoking area is not closed in and when you get off the elevator to go to Horizons, you get a whif of second hand smoke...from the smokers area in back of the elevators... Food was excellent...big kudos to Red Ginger and Toscana...their host and hostess go way beyond to be sure the customer is happy. I highly recommend and will look forward to sailing this ship again after the refit....highly allergic to second hand smoke. Read Less
Sail Date March 2018
Riviera Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.4
Entertainment 3.5 3.2
Public Rooms 4.5 4.5
Fitness Recreation 4.0 4.0
Family 2.0 4.0
Shore Excursion 4.5 3.2
Enrichment 4.0 3.5
Service 4.5 4.4
Value For Money 4.0 3.8

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