Cruise Ratings
Sail Date: August 2011
We just arrived home, happy that we went again on this cruise...the 2nd time in 4 years. This is a beautiful scenic cruise. Lots of history, shopping, great included excursions. Our cruise manager Ramona was knowledgeable and helpful at ... Read More
We just arrived home, happy that we went again on this cruise...the 2nd time in 4 years. This is a beautiful scenic cruise. Lots of history, shopping, great included excursions. Our cruise manager Ramona was knowledgeable and helpful at all times. The crew were very helpful and polite. We are fairly well travelled when it comes to cruising and noticed that the atmosphere on the River Queen amongst the crew was very pleasant. This has to be attributed to the Captain, Hotel and Cruise Manager, and of course the Dining Room Manager. The meals were always excellent, thanks to our chef. Our cabin was wonderful. The River Queen has recently been renovated and very well done...we were on the original 4 years ago. We chose a suite this time around and were very happy that we did. The upgrade charge (saved with early booking) was worth every penny. The extra space is very nice, when you need some time alone. River ships are small compared to big ships, so a little space is good. There is a very good onboard pianist, but when they bring on the local talent that is fun! A nice addition since the refurbishing, are the great coffee table books and magazines in the lounge for you to enjoy. We were also impressed with our transfer to the airport. This time around we had a `transfer agent` that went with us on the bus, he made sure we had a luggage cart upon arrival and knew the check-in counter number for our flight. Right to the last minute Uniworld made sure we were looked after Read Less
Sail Date: December 2010
Christmas Markets. Uniworld Basel to Cologne. Uniworld's River Queen has recently been refurbished in an over-the-top Royal motif that is intentionally gaudy attaining a certain flamboyant charm. Fastidiously clean, common areas ... Read More
Christmas Markets. Uniworld Basel to Cologne. Uniworld's River Queen has recently been refurbished in an over-the-top Royal motif that is intentionally gaudy attaining a certain flamboyant charm. Fastidiously clean, common areas and rooms were bright and mirror-lined for a feeling of space. The food was tasty, simple, plentiful and, thankfully, not "fake fine dining". Internet (via WiFi and the onboard computers) was priced at 15E for the trip. The connection, however, was mostly slow and frustrating - even more so than big ships. Staff were friendly, helpful and really seemed to care about service. The Tour Manager, Wauter, was efficient and prompt with little time for guests who wanted to delay others. He got things done without fuss. On Christmas Eve, he was a willing and enthusiastic Santa. during the trip, he seemed to be everywhere at once. Great job! Entertainment was local, unpretentious, lively and diverse. But if you expect Vegas Acts, River Ships are not for you. Mario, the hotel Manager, ran a tight operation with a strong team and excellent service. Restaurant was similar with an attentive and helpful team led by Stanislaw. Onboard laundry, while slow, was an unexpected and prized bonus for light travelers. All in all, a delightful Christmas Cruise with an interesting itinerary of larger cities. Not for those who want to see quaint villages. Good value. Read Less
River Queen Ratings
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