I am a River Heritage Member. I've taken at least 10 cruises over the last 20 years with Uniworld. I've sung the praises of this company for excellent service and responsive leadership. Something has changed. The leadership, both land based and on the ship is noticeably younger and less experienced. It appears that many of the more experienced and costly employees have been forced out. The ...
We chose Uniworld after being told by the travel agent and the Uniworld rep. that the trip that they offer would meet our "bucket list" vacation as well as our anniversary. We were told that the ships, service, excursions, etc. were first rate and all of our dreams would be fulfilled. They took our deposit in March 2017 and the $15000 trip for my wife and me was paid by June 2018.
When we ...
This was our first river cruise and we worried it would be too small and slow for us. And it was.
We're very active, independent, well-traveled cruisers. We chose Uniworld based on its ratings and claims, and because we liked this itinerary plus the all-inclusive package. While we had some lovely experiences, saw some darling towns and met some special people (most from Down Under), we were ...
My husband and I chose this as a vacation in honor of our 35th anniversary. It did not disappoint! This was our first experience with river cruising. We were boarding in Amsterdam and arranged three days of our own visit to Amsterdam prior to arriving at the ship. (This was not a Uniworld "extension," just our own trip.)
Uniworld lived up to its reviews and reputation and gave us a great ...
We were first time river cruisers (2 Caribbean cruises), and we read Cruise Critic website for help. So, we wanted to put down any notes or tips for the next reader. As we did not know the river cruise market at all, we went to through our trusted, neighborhood Costco with its guaranteed service. We picked this cruise mainly because it grabbed two USA holidays (New Years and Christmas), and ...
This cruise was recommended by my travel consultant. Met all my expectations. What stood out was the friendliness and professionalism of all the staff, always with a smile on their faces and nothing was too much trouble. I had a bit of a medical problem while on board and they went to no end of trouble to help me get it sorted out.
There was a good choice of outings in each port, all ...
This being our first River Cruise, we were unsure of what to expect, however all fears were put aside from the first moment we were met by our Uniworld Representative at Budapest airport.The welcome was professional and warm and we were soon on our way to the dock in a luxurious vehicle.
The Reception on board The River Princess was just as welcoming and we were invited to enjoy a lunch ...
Always wanted to cruise the Rhine river and now have achieved it. The management of the restaurant, tours and ship was outstanding leaving us to enjoy our holiday stress free. The tour guides utilised by Uniworld were excellent, they all knew their subject very well and presented the knowledge to us at a good level so that all understood. After each tour we were given time to explore the town by ...
This was our first river cruise and we had never heard of UniWorld prior to our travel agent recommending them. Well I have to say, this company was fantastic, great food, wonderful crew who couldn't do enough to help and assist. One of the guest fell ill during the cruise, the captain arranged a taxi, went with the couple to the hospital, translated for them and waited with them until they could ...
My "bucket list" contained Tulips, and I satisfied it with this cruise! Keukenhof Gardens was simply an amazing place. Even in inclement weather the tulips just "sparkle". Upon inquiry, Cruise Director Rik set us up with a wheelchair, for which there was no charge! Otherwise, as an elder, I could hardly have seen very much (my adult granddaughter pushed me around for spectacular ...