The ship’s crew and the tour guides are helpful, friendly courteous and receptive to all your needs. Included tours are great and the phase is relaxed. I just wish a better entertainment after dinner is available not just a piano music but some kind of show like magic, stand up comedy or a singer or dancer (it doesn’t have to be famous). For all day refreshments, sodas like coke or Pepsi should be ...
Our first river cruise was an enlightening experience. With two ocean cruises in our past, we were skeptical of the significant cost difference between a river and ocean cruise but soon realized you do get what you pay for. Far more intimate service, better food, and attentiveness on excursions. AmaWaterways is top notch and we couldn't say enough positive things about our cruise manager, ...
My wife and I cannot say enough good things about our cruise with Viking. The staff provided the best possible hospitality. The food was amazing. Everything was always clean and we were kept well informed on a daily basis. The guides for our show excursions were friendly, accommodating and knowledgeable. So, why did I rate the cruise at only 4 of 5 stars? Our add-on time in Vienna was darkened by ...
To start, pick up at the airport was efficient with travel to the hotel. The pre cruise stay in Budapest was great. The hotel was historic and beautiful, the included breakfast was plentiful with lots of choices and delicious. The location was great. The Viking reps were so friendly, knowledgeable and helpful! They helped to make the stay a fun one. They were ready with recommendations for ...
This cruise was absolutely spectacular! The ship was beautiful, the scenery and excursions were breathtaking and the crew was outstanding. Gabriel took amazing care of us from start to finish. George took care of us as most of our meals onboard and he was fantastic! I’m sure the crew on other cruises are wonderful as well, but it makes me want to go back and sail with this exact set of amazing ...
This was my first cruise of any type and my first visit to Europe. I don't believe there could have been a better way to experience either of these firsts. Viking is terrific! We arrived two days early in Amsterdam and had a great time touring the city. We were somewhat tired when we boarded our Viking ship but the entire crew made those first couple of hours so relaxing and comfortable. And it ...
I will recommend Viking River Cruises to everyone. We were treated like royalty. Viking went above and beyond, as I became quite ill during travel to Budapest. Viking rep Vicktor was our guardian angel, as he called a doctor our first night in the hotel, got my meds, called an ambulance the following morning, sat with us at the hospital for EIGHT hours, and made sure we connected with Mario from ...
We loved this cruise. I loved the beautiful cities we toured and the tour guides were exceptional. The ship is luxurious and the crew were warm, helpful and good at what they did. Our hostess Sue, was amazing. She handled every situation calmly and professionally. She was fun to listen to as she shared our schedules for the next day. So very helpful. Our room was small but very efficient. The bed ...
Vilking staff were so helpful kind and efficient. Really wonderful. Food was well presented and consistently good. Regional dishes/wine/beer are included when possible. Don’t forget to ask for regional -included wine or beer.. as it changes. Many meals include both menu ordering and buffet. They individually cared for those with dietary restrictions. Tip: (just ask) I forgot to order my salad ...
The river cruise itself was good, except we could not use the upper deck. First because it rained a little, which we expected, but with the coming of all the low bridges and locks the upper deck was unavailable the majority of the time. Because of this I would not recommend this particular river cruise. The customer service before our trip was not my expected Viking experience. I never received ...