4 Helpful Votes
Sail Date: October 2017
We chose Uniworld after doing some research and talking to travel professionals. Also we attended a AAA travel show where discounts were being offered. We settled on Uniworld as it seemed to offer the best option for us. We chose an off ... Read More
We chose Uniworld after doing some research and talking to travel professionals. Also we attended a AAA travel show where discounts were being offered. We settled on Uniworld as it seemed to offer the best option for us. We chose an off season time just in case we did not enjoy the experience, so we were paying lowest price for the season. Also knowing everything was included, tips. tours, beverages of all kinds we knew exactly what we would be spending. The experience could not have been better, the only exception was the weather over which no mortal has the power over. Despite the weather we were totally impressed by Uniworld. The service was impeccable. A friend had the soles of his shoes come loose because of the weather, he went to the reception desk asking if there was any place he could take his shoes for repair. The Captain was standing there and said we will take of it for you leave the shoes here. The next day his shoes were returned repaired and never was he charged. We asked for feather pillows one evening by calling the reception desk, the cabin steward had them at our cabin in about a minute. Another time we asked for towels same quick response.The cabin itself was small but cozy once we learned how to maneuver about chairs and table. The cabin was nicely appointed with high end amenities such as L'Occitane products. At dinner our wine and water glasses were never empty. In the lounge area we staked out an area for the cruise as there were 5 couples in our group. Each day the crew got to know us and by the end of the cruise the mere sight of us and a wave we had our drinks at our table. I would like to give special mention to Bojan, Laurentio "Larry" and "Danny" who served in the dining room, Bronislaw who worked lounge along with Igor the wine steward. Outstanding job by all to make us feel welcomed at all times. Everyday they were greeting us and asking how our day went. I know one in our group asked for chocolate chips one day when they were not out for consumption and Aneta made sure every day he had his chocolate chip cookies. Just amazing service. The excursions were very good and the guides were excellent. All spoke English with a bit of an accent but you could easily understand them. They were knowledgeable and very entertaining as well as attentive to the group to make sure everyone kept up. The food was gourmet with local choices each night, except one night when there was a buffet as dinner was served early to accommodate a tour that left at 7PM. We had some very picky people in our group and everyone agreed it was a great experience. Most notably there were no photographers hounding you at embarkation, dinner, on deck or anywhere it was just nice to relax and be catered to by a superb crew. Kudos to our captain for handling a weather situation with our safety in mind, we were in extremely windy conditions gusts over 80 mph. Captain decided to port at Melk instead of Spitz for our safety, yet somehow even with the change of plans, they seamlessly arrange for the tours and buses to move from Spitz to Melk without missing a beat. Everything worked like a finely tuned machine. Everyone is already talking about our next cruise! Once you go river cruising you never want to be on one of those floating cities in the ocean again. Awesome vacation thanks to Uniworld and the crew of River Beatrice. Read Less
Sail Date: September 2017
Our first river cruise, "Delightful Danube", selected to accommodate an itinerary including other nearby sites and tours. We agonized over a number of offerings from other lines and feel we made a spectacular choice. While a ... Read More
Our first river cruise, "Delightful Danube", selected to accommodate an itinerary including other nearby sites and tours. We agonized over a number of offerings from other lines and feel we made a spectacular choice. While a little more expensive than competitors, due to the 'all inclusive' Uniworld policy, the value was well worth the expense. From the moment we arrived (an easy embarkation process, with bags previously delivered to our suite) our 'butler' knew our names and requested any special needs. Each day, following housekeeping tasks, the daily announcements of weather, activities and US news highlights were left along with some 'treats'. Staff members at the lounge quickly learned everyone's particular favorites, delivered in a professional and very pleasant and personal manner. Our cabin was generous, clean and comfortable. Each night a delightful new menu and a detailed explanation by the sommelier of the selected wine parings. Breakfast and luncheon buffets were imaginative and delicious. Entertainment was enjoyable, jazz singer with piano accompaniment, a classical solo piano playing regional standards and other events. For the money, the professional and personal attention, elegance of the ship and the interesting itinerary, created a formidable experience from a cruise line with which will be sure to rebook. Read Less
2 Helpful Votes
Sail Date: June 2017
My family and I booked this cruise to celebrate my parents' 60th birthdays. My 2 sisters and I are all in my 20s and naturally hesitant of any cruises given our age range, but we were absolutely blown away by the remarkable experience we ... Read More
My family and I booked this cruise to celebrate my parents' 60th birthdays. My 2 sisters and I are all in my 20s and naturally hesitant of any cruises given our age range, but we were absolutely blown away by the remarkable experience we had a Uniworld! This was one of the first family oriented cruises that Uniworld has offered and they did a truly exceptional job of catering to a wide range of people and offering a variety of very special and memorable activities. Every day we had at least 2 tour options to chose from - and our favorites were the 16 mile bike tour along the Danube river and the hike up to some breathtaking wineries on the mountain tops in a small town in Austria. Uniworld does an incredible job at bringing in local tour guides for each place to offer the deepest knowledge and insight. They also break up each tours into small groups to ensure the guests have an intimate and special experience. Every single staff member at Uniworld has a special place in our heart. They are so incredibly friendly and generous and they give each guest incredible service and attention. We made so many close friends that we will treasure dearly. The hardest part of the trip was having to leave to go home -- we could have stayed on the boat for another month! Uniworld is now our family's #1 and only choice for travel -- I can't say enough amazing things about the people and Uniworld and the magical experience they make for their guests! It's truly a life changing experience! Read Less
Sail Date: May 2017
Friends recommended Uniworld to us, as they have traveled with them before. We were delighted, beyond words, at our own experience. The management team, tour guides, boat staff, chef/dining room staff were second to none. They were ... Read More
Friends recommended Uniworld to us, as they have traveled with them before. We were delighted, beyond words, at our own experience. The management team, tour guides, boat staff, chef/dining room staff were second to none. They were professional, personable, knowledgeable and took care of our needs to perfection. We were very pleased with all of the excursion options. Uniworld took care of all of our needs. From the moment we handed over our luggage to the staff at the airport to travel to the hotel (we opted for an early arrival in Budapest two days before boarding the boat) until we were being transferred to the airport to go home, all of our accommodations were taken care of: transfers from airport to hotel, transfers from hotel to boat, transfers to all tours and airport. We had a carefree, relaxing experience and could enjoy the trip, totally, because all of our travel needs, meals, excursions were all planned very carefully and executed to perfection. Read Less
1 Helpful Vote
Sail Date: April 2017
We have always wanted to try a river cruise!! After plenty of research we elected to try Uniworld a more "Boutique" cruise line. Without a doubt it was the best decision ever. Family and friends laughed and said we were way to ... Read More
We have always wanted to try a river cruise!! After plenty of research we elected to try Uniworld a more "Boutique" cruise line. Without a doubt it was the best decision ever. Family and friends laughed and said we were way to "young" to be doing a river cruise. Well, we might have been a tad bit younger than most but really not by much. The friends we meet were all amazing. The ship was fabulous from the stateroom to the dining room. Food was amazing and had such great choices to offer for every meal. The staff.....well words can not describe how pleasant, friendly, warm, professional, fun, and knowledgeable the entire staff was. Capitan Jord is an amazing person so friendly and kind and so proud of his family.......that's how close we all got. We shared family stories and laughs. The tours offered so much history and beauty of all the locations we could not get enough and did not want to miss out on anything. Our one and "only" complaint would be that there needed to be more appointments available for spa treatments. We would have love to have this service but the treatments were booked each day. Would we do a river cruise again.....YES!!!!! But only with Uniworld!!! Read Less
7 Helpful Votes
Sail Date: December 2016
I wanted to go to the Xmas markets on a riverboat cruise because I had heard such wonderful things about them, but didn't know there were so many choices. After investigating we chose Uniworld because my travel agent told me it was all ... Read More
I wanted to go to the Xmas markets on a riverboat cruise because I had heard such wonderful things about them, but didn't know there were so many choices. After investigating we chose Uniworld because my travel agent told me it was all inclusive and top of the line riverboat cruise company and we weren't disappointed. We had been on numerous regular cruise lines but wanted something different and were tired of being nickel and dimed to death. This was the way to go. Everything was paid for ahead of time - cruise, air fare, tips, port charges, taxes, excursions, tour guides, even our 2 hour taxi ride to the airport to take our return flight home. And their all inclusive is just that, top of the line everything. Don't expect what you've had on the big cruise ships because it isn't. It's very laid back, ship is small but very adequate and the room is small but very elegant, clean and the bathroom is bigger than on a regular cruise ship. The food is excellent and if you don't like something they will make you something else. Because the amount of passengers are very small the crew is very personable and remembers your name every day. The passengers are wonderful and you meet and talk to different people with each meal seating and tour. Uniworld also has created special excursions just for their passengers and it's with no other tour company. My husband and I never thought we would be interested in a Mozart concert but we had a special presentation just for our ship and it was wonderful, then when we got back to the ship there was a disc of the concert music on our pillow. We went in Dec because I wanted to see the Xmas markets. They were wonderful but all about the same. Although not disappointed, I would like to have seen more of the city we were I n and less of the markets which were the same in each country. I have some back issues but the tours were enjoyable for me and I managed well. They are a mixture of bus and walking. I would not recommend a riverboat cruise to anyone unless you plan on staying on the ship if you can't walk very much or are obese because it can be a challenge even with our ship having what they called slow walking (especially on cobblestone streets) or climb some stairs (only one flight on the ship and up to the buses, but some of the excursions are to churches with stairs). We went with my sister and her husband and all loved it. As a matter of fact we are planning another riverboat trip in 2018 this time maybe to Amsterdam on the same line but a different ship. Even my brother-in-law who is high maintenance and has to be busy all the time loved it. As we've gotten older (and I'm not afraid to reveal our ages late 50's and mid 60's) we can now appreciate the finer things in life that we have worked so hard for. And this line provided every bit of that. Oh and one more thing - I don't mean to sound like an old witch, but our kids are grown and we went on children oriented or family cruises when they were young and growing up, but this type of cruise had no children and that I was thankful for. This type of cruising is for adults and not for families with children, there are other appropriate venues for them. Read Less
13 Helpful Votes
Sail Date: October 2016
My Wife and I just returned from Budapest, Hungary where we finished our 10 day river cruise on the River Beatrice. This was a Uniworld trip which included virtually everything, from all meals, excursions, entertainment and beer and wines. ... Read More
My Wife and I just returned from Budapest, Hungary where we finished our 10 day river cruise on the River Beatrice. This was a Uniworld trip which included virtually everything, from all meals, excursions, entertainment and beer and wines. The wines were from each area we visited and the servers kept the glasses full until we said enough. The ship was nicely furnished and well maintained as expected on a luxury cruise. The food was excellent with many, many selections for each meal. Even the foods I normally do not like (being picky) was prepared in a manner that was delicious. The table layouts were either 4 or 6 chairs to a table so you could pick a desired layout. At each port they provided a selection of activities (or tours) for each city with experienced local guides who provided personal descriptions of each area which provided very interesting topics. Samples of local foods, wines, candies, coffees etc. were provided so we could taste and sample the local tastes. A sign-up was required for each excursion so they could provide guides with small groups. We selected the tour "Do as the locals do" at each port and were never disappointed. They provided both active and easy tours for each body type and even had bicycle tours for the very active. Each evening excellent entertainment in the lounge was provided and a enjoyable description of each days activities was provided. I know this review is getting long but I could go on and on because it was so enjoyable. We all felt so pampered we did not want the cruise to end. My recommendation is "the best trip ever" so do not pass this up, Read Less
1 Helpful Vote
Sail Date: October 2016
UNIWORLD lacked the skills to resolve problems and lacked concern for safety. Cabin was exceptionally small, inadequate space between the toilet and shower. Lost electric in cabin for 3 days - no air, no recharging electronics, hearing ... Read More
UNIWORLD lacked the skills to resolve problems and lacked concern for safety. Cabin was exceptionally small, inadequate space between the toilet and shower. Lost electric in cabin for 3 days - no air, no recharging electronics, hearing aids etc. due to condensation on the sliding door which caused an electrical short, not once but 3 times! When brought to the attention of the Captain and other Engineers, the Captain said he was not in charge of resolving the issue and lacked concern for our discomfort and the inconveniences we experienced. If the Captain isn't in charge of the safety of his passengers then who is? On the positive side the food and wait staff were exceptional and worked relentlessly to satisfy the guests, common areas were clean, entertainment nothing exceptional. Shore excursions were interesting and at a good pace, guides were very knowledgeable. Upon our return, we contacted customer service at UNIWORLD. They have offered us a "credit" towards a future UNIWORLD cruise to somehow compensate for the issues we faced. We lost the ability to hear people converse, lost the ability to communicate with our family, we lost the ability to recharge various electronics ... we WOULD NOT recommend cruising with UNIWORLD nor do we intend to throw good money towards a company that fails to put the safety of their passengers first! Read Less
Sail Date: October 2016
This was our second UniWorld river cruise, we took the Windmills and Tulips cruise from Amsterdam to Antwerp (which was also fantastic!) just this last spring. This time we travelled up the beautiful Danube River, from Budapest Hungary, ... Read More
This was our second UniWorld river cruise, we took the Windmills and Tulips cruise from Amsterdam to Antwerp (which was also fantastic!) just this last spring. This time we travelled up the beautiful Danube River, from Budapest Hungary, through Vienna, Austria, and finally to Passau, Germany. We can't say enough about the crew and staff on UniWorld cruises. Professional, friendly, knowledgable, accommodating, energetic, and happy! The food is exceptional, the service is 1st class all the way, and many of the shore excursions are exclusive to Uniworld. There are many choices of excursions, suitable for any age or activity level. Don't forget to enjoy the spa and on-board masseuse. Surely a massage counts as exercise, doesn't it? We never expect to make new friends, but we always manage to on these cruises. It's a great mix of folks...none to young or to old to have a great voyage. We will be returning for more cruises! Read Less
1 Helpful Vote
Sail Date: October 2016
We never did a river cruise before and hadn't seen the cities. We went to Munich first so we could visit Oktoberfest. The cruise was more than expected from the service, food, shore excursions and entertainment. All of the cruise was ... Read More
We never did a river cruise before and hadn't seen the cities. We went to Munich first so we could visit Oktoberfest. The cruise was more than expected from the service, food, shore excursions and entertainment. All of the cruise was inclusive including drinks, shore excursions and location lectures. This was truly a no-hassle trip from luggage to gentle walking excursions. We upgraded to a suite and we're happy for the extra space, the regular cabins are a bit tight and thr butlers Boris and Bosco were fantastic. My wife lost a screw from her eyeglasses and Bosco replaced with one from an old pair of his glasses. That is service above and beyond the call. The food was fresh, well prepared, innovative and celebrated the local areas as did the wines. Nothing was too much trouble and all of our requests were met with promptness and a smile. The ship was beautiful, clean and well kept with an interesting art collection on the walls. We will definitely repeat another river cruise on Uniworld!, Read Less
River Beatrice Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.7
Entertainment 5.0 4.0
Public Rooms 5.0 4.9
Fitness Recreation 4.0 3.9
Family 2.0 3.9
Shore Excursion 5.0 4.7
Enrichment 5.0 4.5
Service 5.0 4.9
Value For Money 5.0 4.5
Rates 4.0 3.6

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