Along with our good friends, we planned this trip for almost a year. Our extended vacation would start by spending four days, including New Years Eve on Copacabana Beach prior to boarding the cruise.
This cruise did not start well. The embarkation process in Rio de Janeiro was an organizational disaster that reaffirms our perception that Princess, while a cruise industry leader in many ...
We choose this cruise for the itinerary. Couldn't wait to go to Buenos Aires, the Falklands and see penguins. Wow how awesome of a cruise would that be! NOT!!
I'll start at embarkation out of Rio De Janeiro. At port there were no signs where to drop off luggage and check in. It was total confusion with everyone not just me. When we finally got to the ck in part you are in a big warehouse with ...
As part of my wife’s and my 50th wedding anniversary celebration, we planned a “bucket list” cruise around South America. We planned and reserved the trip in September 2015, while aboard an Alaskan cruise on the Pacific Princess. We sailed on a 14-day cruise on the Crown Princess leaving out of Rio de Janeiro on 04 January 2017, ending up in Valparaiso / Santiago, Chile. The first half of our ...
Sailing around Cape Horn in South America in January sounded like fun: got a good rate for a balcony cabin, so off I went on CROWN PRINCESS.
Medical emergency made us 1 day behind on the itinerary and weather was also an issue between high winds lowering the river level to get into Buenos Aires to berths non available for 1 day delay. Not Princess' fault - no one's fault. Still, the CROWN crew ...
This was a bucket list trip around South America. Boarding was total disorganized and took over 4 1/2 hours. No one in the terminal had any answers as to why the delays.
The ship is old and outdated. stains in carpeting, ratty mats and flooring in the gym, no nets on basketball courts, broken machines in the casino. When I spoke to a supervisor about the condition of the ship I was told" Sir, ...
There will be plenty of people who will post unhappy reviews about this January 4 - 18 Crown Princess cruise, but we will not be among them. Was this a wonderful cruise? No. Was this the “cruise from hell”? No. But virtually all the problems encountered on this cruise were things that were beyond Princess' control. Details follow:
1) Embarkation in Rio. This proved to be something of a ...
Choose Princess as embarking in Rio. Spent 4 great days there before cruise. Embarkation was the start of the nightmare. Arrived at our assigned time of 4 PM to find a huge room full of people who had been there all day. Did not appear to be Princess staff on hand to help except for one really rude guy with a mike who kept shouting at people.
Late leaving. Sadly one of the passengers became ...
An old saying says, "You only get one chance to make a first impression." Princess's first impression in Rio De Janeiro was a disaster. We flew into Rio on flights arranged by Princess. We purchased a transfer to the ship. The airport greeting was fine, but when we arrived at the terminal, the bus dropped us off on the street outside the terminal. We were reunited with our luggage and needed ...