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Sail Date: February 2013
PRE-cruise: All information received in German - despite the fact that I repeatedly emailed the company and asked to have the information sent in English. ARRIVAL cabin: cabin was much smaller than the described (mini-suite, 8 Days / ... Read More
PRE-cruise: All information received in German - despite the fact that I repeatedly emailed the company and asked to have the information sent in English. ARRIVAL cabin: cabin was much smaller than the described (mini-suite, 8 Days / 4800 USD 2 per) believe they have figured the balcony of the equation. No stewards in sight for the first 4 hours. The information - which lay on the bed - in German! In other a dull sour smell from the bathroom. Information from the speaker system: The first 2 days - no information in English. Therefore, we participated neither in the "mandatory" rescue exercise. And we were not wanted. Balcony: You pay for a mini-suite, so you must expect good 2 chairs and a table at balcony. It was plenty of room for this, but there were no chairs and only a small table (dirty with paint residues) EXCURSIONS: No excursions with English guide, neither in Buenos Aries. Montevideo, Porto Belo and Santos. It was a great disappointment to us that we did not want to conduct tours of the few English speaking guests. SHIP general: Crowded, unorganised and certainly not standard as Royal Caribbean. Self-service restaurant: Boring range, long queues, lack of cleaning. The restaurant (Dinner) Beautiful, tasty set menus good service. All in all, our fears struck. We will NEVER participate in cruises with Costa company more, and can certainly not recommend it. Read Less
Costa Fortuna Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.2
Entertainment 4.0 3.3
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.7
Family 3.0 3.7
Shore Excursion 3.0 3.3
Enrichment 3.0 3.1
Service 3.0 3.7
Value For Money 4.0 3.4
Rates 4.0 3.9

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