50 Royal Caribbean Rhapsody of the Seas Transatlantic Cruise Reviews

Terrible breakfast experience, really bad coffee. Activities a joke. Trivia twice in morning overlapped so could only play in one. Food cold, very poor service except at dinner. Two arrogant cocky young men did Trivia. Spoke with heavy ... Read More
Terrible breakfast experience, really bad coffee. Activities a joke. Trivia twice in morning overlapped so could only play in one. Food cold, very poor service except at dinner. Two arrogant cocky young men did Trivia. Spoke with heavy accent, could not understand them, answers wrong, some stupid questions. Overall bad experience. Times kept changing, locations changed. No entertainment one night. Cut most breakfast options on now shortened menu. Buffet in dining room cold, not fresh. No toast. Waited a long time for cold food. Could not swallow coffee. We called it the WAL-MART CRUISE. Cheap, second rate and obviously training all new people. I spoke with managers who appeared to be concerned and stepped in but the disorganized, poorly trained staff was just too much. Guest services have three answers about Diamond benefits that were totally incorrect. Waited two hrs for wheelchair assistance in Tampa. Crew drills so all crew could not man the wheelchairs. How stupid is that? Read Less
Sail Date November 2019
This was our first trans-Atlantic cruise so we were very excited and a little nervous. We enjoyed every minute of the trip! The staff was attentive and very friendly. The food was way above average. The fellow passengers were lovely ... Read More
This was our first trans-Atlantic cruise so we were very excited and a little nervous. We enjoyed every minute of the trip! The staff was attentive and very friendly. The food was way above average. The fellow passengers were lovely people. And most important, the seas were calm throughout the journey! As vast majority of our fellow travelers were seasoned cruisers and I heard that about 80% had diamond status or above with RCCL. We have already signed up for another TA next May. The shows were just ok, but the bands were awesome! Kinetic band always entertained the audience and played great dance music. We had an interior cabin which was small as we expected, but we spent very little time there. The fitness center is also sort of small and limited. We selected my time dining for dinner and had wonderful service and great meals. It was a wonderful cruise across the deep blue sea! Read Less
Sail Date April 2019
We recently booked a back to back cruise on Rhapsody of the Seas. The first segment was transatlantic, Tampa FL to Barcelona. The second from Barcelona to Venice. In fact, these were really two separate cruises. Segment 1 - The ... Read More
We recently booked a back to back cruise on Rhapsody of the Seas. The first segment was transatlantic, Tampa FL to Barcelona. The second from Barcelona to Venice. In fact, these were really two separate cruises. Segment 1 - The Tampa-Barcelona leg of the cruise started out extremely well. Boarding in Tampa was a breeze and we were on board and having lunch in no time. The sea days were very pleasant. The food in the Windjammer cafeteria was varied and quite acceptable while the food in the main Dining Room was excellent. The menu included Prime Rib (more than once) and Rack of Lamb, Service was also excellent. RCCL had made a mistake, assigning us early dining time instead of late but that was easily corrected. Our cabin was quite small and, like the rest of the ship somewhat dated. It did not even have a mini-bar or refrigerator. Storage space was likewise quite limited but we made do. Our cabin steward was an old pro and handled every detail without having to be asked. In short, this first segment of the cruise went by too fast Segment 2 - This second part was so diffferent as to almost have been on another ship. Because RCCL had made a mistake with our dining time before I made a point of contacting them before the end of segment 1 to make sure that everything was as it should be for the second segment. I was assured that everything was taken care of. On the day of "checking in again" in Barcelona I discovered that the same error had been made in our dining arrangements. I immediately contacted Guest Services and was assured that the problem had been corrected. When we proceeded to the Dining Room that evening we found that the D.R. staff had no idea about the change. Finally the Head Waiter took us to an unoccupied table, where we sat and waited. And waited. And waited. Finally at 9:15 a waiter appeared, apologized for the delay, left us a glass of water and took our order. Then we waited. And waited. And waited. Finally at 10:00 we got up and left, explaining to the Maitre the problem with the service and requesting a new table. Finally the next night we started getting normal service. I can only assume that our first waiter felt 'put upon' by being assigned another (our) table and decided to let us know. In any event, this put a pall on the remainder of the cruise. Additionally,a few nights later the air conditioning in the ceiling decided to leak water on both our nightstands at 10:30 in the evening. Fortunately the crew was able to fix the problem in about an hour. During the entire second part of the cruise there seemed to be a marked tendency on the part of the crew to be less friendly and less helpful than during the transatlantic segment. I will not book on Rhapsody of the Seas again. Read Less
Sail Date April 2019
This was our first cruise on Royal Caribbean--having been on Holland America (3-star Mariners), NCL, Celebrity and Carnival. We liked the itinerary and the timing was right for us. We booked 21 nights which was sold as part of a package, ... Read More
This was our first cruise on Royal Caribbean--having been on Holland America (3-star Mariners), NCL, Celebrity and Carnival. We liked the itinerary and the timing was right for us. We booked 21 nights which was sold as part of a package, but turned out to be basically two cruises, back to back: A TransAtlantic out of Tampa, and then a week in the Mediterranean ending up in Venice. Another recent review called it "A Tale of Two Cruises" and I agree with that impression. We were interested to see that RCI treated it like two separate cruises although we've been on other b2b's before on other cruise lines that didn't do that. Anyway, I am aware that The Rhapsody is different from the mega ships in the RCI fleet, but it is similar in size to the other ships we've sailed with, and we basically liked the ship a lot. The public areas are beautiful, especially the "Centrum" and the theater. We really liked the layout of the Windjammer buffet (although it was often very crowded). But, O.K., here are my personal "complaints": Our ocean-view cabin was very small, with barely enough room to wedge our suitcases under the bed. We're used to small showers, having been on river cruises and traveling in an RV--but the shower is really, really small. And I missed having a nice place to relax and look out over the ocean. The best views are in the Windjammer at the front of the ship, but it isn't a place to "hang out". There are good views aft from the "Shall We Dance" lounge, but that space was underused except for the hundreds of "Diamond" level passengers who pretty much took it over. And I was really upset that the "Royal Crown Lounge" (a small but lovely venue overlooking the pool area) was pretty much off limits unless you were "Diamond Plus". In fact, the daily newsletter advertised a special price on Martinies in the Royal Crown Lounge, but we were informed that we were not allowed to sit down and enjoy our drinks there! Many activities were scheduled in the Schooner Bar which is a narrow, noisy hallway, basically. I just think there could be a better use of the various areas overall. We thought the food was very good, almost without exception. We didn't eat in any of the specialty restaurants, but enjoyed the bounty of the Windjammer and the choices in the main dining room. My husband had a New York Strip Steak that was tough, one night. But everything I ordered was delicious. They did a good job of providing a lot of interesting things to do during the TransAtlantic sea days--almost to the point that we had to make some time for ourselves to just sit and read. My only complaint about the activities was that I would have enjoyed a lecture or two about the history of the areas we were going to visit. The "port talks" they did have were mostly about ship excursions and/or shopping. In fact, there was very little advice or help forthcoming for those who just wanted to get off at the ports and explore. We attended all the evening entertainment in the theater and thought it was all outstanding. Unfortunately many of the shows were repeated in the third week, but it was so port intensive that we didn't really care. Everyone comments about how friendly and accommodating the staff and crew are, and I agree. How all those hardworking people stay so cheerful and nice is amazing. And they are so good about getting to know you and making everyone feel special. But (I guess I always have a "but") we did have a little problem with someone's inefficiency. As I said, the two portions of the cruise were treated as two different cruises. And at the end of the TransAtlantic in Barcelona we were required to get off the ship and be issued new "Seapass" cards. When we booked the cruises we had to pre-register for each one separately and give all the usual info about passport numbers, credit card numbers, etc. Well, as we got ready to disembark in Venice we got a call in our room informing us that we needed to come to the desk to settle our account!?? I was politely but firmly informed that security would not allow us off the ship until we paid our bill in cash! What!? The bill for the first two weeks had been taken care of automatically--this was just for the third week. So, we had to stand in line with all the disgruntled passengers complaining about overcharges, etc., until our turn when the guy at customers service poked the computer for about 10 minutes and then remarked casually that this had happened to a couple of other people who did back to backs. Someone just forgot to re-register our credit card. While I'm talking about money, I do need to mention that RCI obviously tries valiantly to offset the original low cost of the cruise with "nickle and diming" everything else. The "specialty restaurants" charge outrageously high prices, I think. And wine, and cocktails--crazy prices! They did have that happy hour martini special ($9) in the Viking Crown Lounge (Where the only place you could drink it was at the bar) and a 2-fer price on Margaritas in the Schooner bar. We had most fantastic weather. It was balmy and smooth sailing all across the Atlantic. The only rough seas were one night in the Mediterranean and we slept right through it. We enjoyed all the ports. We booked ship tours in both Canary Island stops and the one in La Palma was especially good ("North Shore") with an overview of the island including a stop in a beautiful interior rain forest, and a visit to a rum distillery that included a tasting. One of the highlights of the trip was sailing through the Straits of Gilbralter at dawn. Several hundred passengers stood on the upper decks looking at the lights of Africa on one side and the famous Rock of Gilbralter on the other with the beautiful sunrise behind it. We did our own thing in Malaga.We made our way through the historic old town center past the cathedral to the Alcazaba. We purchased tickets and wandered through the gardens and and rooms of that ancient Moorish fortress. It reminded me a lot of a smaller Alhambra. Then we walked up (and up) the hill behind it to see the "castle" behind it. By then it was hot and sunny, and we wore ourselves out climbing that path. When we got to the top we discovered that there was a bus stop there, and the "Hop On Hop Off" could have taken us to the top! Oh well. Beautiful views! In Barcelona we got a taxi to Sagrada Familia where we had bought tour tickets on line to see the inside. Then we taxied back to Los Ramblas where we strolled down with all the crowds, and then detoured off into the Gothic quarter we had a light lunch at at sidewalk cafe. After Barcelona the whole ship had a different feel after the leisurely trip across the ocean. A lot of the "retirees" disembarked, and there were many more young people and family groups. And we had a different port every day. In Cannes we once again "did our own thing". We jumped on the little tourist train loading up right at the pier and got a good look at the seaside boulevard and all the beautiful yachts on the one side and fancy hotels on the other. We've been to Rome before, so we opted to take the only ship tour doing something different out of Civitavecchia: a visit to an olive farm in Tuscany. It was a pleasant bus ride through the countryside with a visit to the sleep mountaintop village of Tuscania before a light snack of bruschetta with various flavored olive oils as well as a glass of wine at the olive farm. Our last ship tour was to the ancient Roman city of Herculaneum which was buried in the same volcanic eruption as nearby Pompeii. Fascinating. In Catania, Sicily we looked out our cabin window to see Mt. Etna all covered with snow! We later learned how unusual it is to have snow on Mt. Etna in May. Gorgeous! Unfortunately we didn't get pictures because clouds rolled in and Mt. Etna disappeared. We took a smaller group tour arranged through our Cruise Critic roll call. It was a beautiful day making our way up to the little resort town of Taormina after a harrowing drive up switch-backs to the mountain medieval village of Castelmola. Amazing views! And we also did a Cruise Critic tour to Krka National Park in Croatia. On the way back to the ship our guide gave us a quick visit to Zadar and their "sea organ". This review is getting too long to gush on and on about the beauty of Krka--all the waterfalls and rivers and emerald pools. Truly a beautiful spot. And I also don't want to do a whole separate review of our time in Venice where we disembarked and spend two wonderful (although rainy) days. All in all it was another great cruise--small criticisms notwithstanding. Read Less
Sail Date April 2019
Food was unimaginative and generally not particularly well prepared. Main dining room menus were repetitive and pushed filet mignon and lobster with expensive add-on prices. Theater screens/projectors were out of focus, old and ... Read More
Food was unimaginative and generally not particularly well prepared. Main dining room menus were repetitive and pushed filet mignon and lobster with expensive add-on prices. Theater screens/projectors were out of focus, old and inadequate. Schooner lounge space was completely inadequate for trivia while main lounge at the rear seemed to be underutilized. Internet was fast but greatly overpriced with no option to purchase minutes, just days for $30 or the entire cruise for over $300! Good lecturers hampered by poor screens and projectors making reading the charts difficult or (mostly) impossible. Casino had a 5% tax on any use of cruise cards when buying into a game. Chefs table was disappointing when compared to Princess: appetizers and dessert were good and wine selection interesting but entree followed the dining room trend of unimaginative selection and poor preparation. Embark and debark were excellent even with unplanned debark in Port Canaveral rather than Tampa. Most staff members did there best with what they had. Cabin was very good and service was outstanding. Read Less
Sail Date December 2018
Dining room this cruise far surpassed the specialty restaurants in food offered and service. Menus in the specialty restaurants had been cut down and the items Imost enjoyed in the past were no longer on the menu. This is a smaller ship, ... Read More
Dining room this cruise far surpassed the specialty restaurants in food offered and service. Menus in the specialty restaurants had been cut down and the items Imost enjoyed in the past were no longer on the menu. This is a smaller ship, does not have a promenade so shopping is limited. I prefer a more intimate cruise in order to interact with other passengers. Crew is very kind and very entertaining. Lots of fitness available outside of the gym to include zumba, live bands in the bars, comedy shows in the theatre all excellent. Embarkation was a breeze, very efficient. Disembarkation somewhat complicated by major storm requiring putting into a different port. Royal Carribean very helpful in making arrangements to get entire boat back to original departing port for those that airline reservations. Despite many storms most days were without much rocking of the boat. Did not avail myself of the excursions but did enjoy all the ports of call. Read Less
Sail Date December 2018
First transatlantic. As a solo cruiser the ship size suited me perfectly enabling me to get to know a lot of fellow passengers. MDR wait staff were very good for early seating. Our table was for 8 people and it was a great mix, we were ... Read More
First transatlantic. As a solo cruiser the ship size suited me perfectly enabling me to get to know a lot of fellow passengers. MDR wait staff were very good for early seating. Our table was for 8 people and it was a great mix, we were very noisy due to the convivial nature of everyone at this table, lots of laughing. It was commented on that we seemed to be having a very good time every evening. Not a huge fan of Nassau but the day was sunny and warm, would have preferred the original Coco Cay port as have not been there. The biggest complaint was the disembarkation in Port Canaveral due to weather issues. The ship's staff were great but the wait times to get off the ship and in the terminal itself were much too long. Entertainment overall was very good but it's time they got rid of the Elton John impersonator, he is terrible. I've been exposed to his act on 3 occasions and it doesn't get better with age so I give it a miss. Other headliners were excellent and the RC singers and dancers were a great bunch. So many Diamond and Diamond Plus members meant the Shall We Dance lounge was very crowded. Read Less
Sail Date December 2018
We did the back 2 back Venice to Barcelona because of the ports then Barcelona to Tampa because we like transatlantics. The Rhapsody is an older ship that doesn’t have any of the updated features we’ve become accustomed to on newer ... Read More
We did the back 2 back Venice to Barcelona because of the ports then Barcelona to Tampa because we like transatlantics. The Rhapsody is an older ship that doesn’t have any of the updated features we’ve become accustomed to on newer ships. Can’t view your account from the TV, no selection of movies in your room, can’t hear announcements. So if you don’t like all the bells and whistles this is the ship for you. First time doing a crossing this late in the year December and the weather was pretty good. The entertainment was below par although there was a couple of really good performers the rest was not so good including the ship entertainers. The enrichment topics were not to my liking so we didn’t attend. The food in the dining room although nicely presented was just okay, the food in the Windjammer didn’t look good nor did it taste good. Read Less
Sail Date December 2018
So, as they were offering this cruise with prices I last saw in 2007, I couldn't resist and booked an ocean view cabin for this transatlantic. Price covered both of us for what I normally pay for one person. Good start. We usually ... Read More
So, as they were offering this cruise with prices I last saw in 2007, I couldn't resist and booked an ocean view cabin for this transatlantic. Price covered both of us for what I normally pay for one person. Good start. We usually do balconies, but I figured we could live with a window. We flew into London a couple of days early and just to make sure we would join the ship, I booked the airport transfer WITH RCCL. Worth the extra cost (about 2x what a cab would have cost) to know they were waiting for us. As luck would have it, out of 40 flights on the Heathrow board that morning, only 2 were running late. Ours was one of them. In the end, the flight was only 5 minutes behind, but then, we spent over an hour getting through immigration, so I was still very happy to see the RCCL person waiting for us at baggage claim. He had our bags and off we went. The tip to buy our two bottles of wine to carry on AT the port was a good one. The two for one deal gave us 2 $9 bottles of wine that were the best ones of the cruise! Once on board and in our room, I wish it was easy to change the room layout so that the bed could be sideways and there would be room for a chair to sit by the window. Alas, its about a foot too short, so the bed is under the window and you have to sit on it to look out the window. Not a deal breaker. Lots of places to store stuff, but a downside to the lowest ocean view cabins is that they don't have a mini fridge. I was expecting a rather rundown appearance, as the ship goes to drydock for a refurb in 2019, but was pleasantly surprised to find only some nicks and scrapes to reduce the pristine appearance of the room. Everything worked. We were happy to find the Windjammer buffet well laid out, easy to navigate and rarely so crowded it was impossible to find seating. The food was also better than expected with a great mix of dishes, including some rather spicy stuff, a lovely change from the tendency to bland. Despite that fact that the ship was full, it never seemed crowded and line queues were 3 people, not 30. The shows were quite good. There was a pair of professional dancers onboard, teaching the ballroom classes, but we only saw them in one production show. I would have liked to see them more often. We are not big on Bingo or Trivia, so we tend to hang out and do whatever makes us most relaxed. Plenty of places to do that on the ship and never overwhelmed with people. The most amazing thing was the service. Outstanding! Our room attendent had our names down as we walked in the door and checked with us daily to fulfill our every need. I had purchased coffee cards (if you are a coffee snob, they are well worth it, as the coffee in the cafe is just ok.) By day two, everyone in the coffee cafe knew my name and my order and would say hello before I got to the station! They were chatty and personable and made awesome cappuccinos. Our restaurant waiters were the same. On anytime dining, we expect a new waiter each night, but by day two, Adriana our hostess had us assigned to the same wait staff and always managed to get us a table, even when we screwed with her and found new friends to turn us into a 4 top from a 2 top. Our waiters had the food selections pegged and made great recommendations as to what would be best each night. All in all it was a great cruise! If I would change anything, it would be to schedule enrichment stuff in the afternoons as well as the mornings. Some of us don't get up early! Read Less
Sail Date December 2018
This was our first transatlantic cruise and I have been totally converted. I never imagined we would have such amazing weather in December and be suntanning around the pool. The crew went above and beyond to make the passengers happy. The ... Read More
This was our first transatlantic cruise and I have been totally converted. I never imagined we would have such amazing weather in December and be suntanning around the pool. The crew went above and beyond to make the passengers happy. The food in the Windjammer (buffet style) was outstanding with a huge variety of choices, to satisfy the most fussy eaters or those with food allergies. Finding a table was never a problem as many people chose to eat all meals in the dining room and be served. Food in the dining room was very average with a lot of the same standard dishes every night and a couple of new choices. It was hit and miss, some nights good and others not. Entertainment staff and cruise director Elvis were great. We could have been kept busy from early morning till late at night with a full program of varied activities had we wanted to. There was never a moment when we didn’t have something we wanted to do, even if it was reading in one of the lounges. Entertainment in the Broadway Theatre was mediocre. Maybe 4 out of 14 nights we had really good entertainment. Possibly this being a repositioning cruise it was harder to find entertainers to stay on board for a long stretch of time. Apart from a few minor complaints like no frozen yoghurt and no instant coffee available, we could not find fault with anything. The ship is small and obviously doesn’t offer what the mega ships have, but the price is also substantially lower. Our port stops in the Canary Islands were fantastic and excursions were wonderful. Sign up on the ship’s roll call to meet new people in advance, and to arrange all sorts of other activities both at sea and on land. Read Less
Sail Date December 2018
This was my first voyage on Rhapsody of the Seas and my first on Royal Caribbean. As someone who has sailed fairly extensively on Holland America Lines (HAL), this is my point of comparison. The positive aspects of Rhapsody of the Seas ... Read More
This was my first voyage on Rhapsody of the Seas and my first on Royal Caribbean. As someone who has sailed fairly extensively on Holland America Lines (HAL), this is my point of comparison. The positive aspects of Rhapsody of the Seas on this transatlantic crossing to Barcelona were the friendly, competent level of service and the food. The lunch buffet choices and quality were actually better than HAL. Kudos to the chef who creates such wonderful curries and other Indian food. The dinners in the dining room fell a wee bit short of HAL, but not by much; they were completely fine. The shore excursions on the Canary Islands were reasonable and had excellent guides and venues. Check-in was quick and easy in Tampa. The several lectures presented by a doctor speaker on medical/health history were top drawer. The negative aspects of Rhapsody of the Seas compared to Holland America are significant. First, the entertainment. Certainly, entertainment is a matter of personal taste, but for us a kid in a backwards ball cap doing wheelies on a BMX bike is not for us. Neither were the magician, the (rather embarrassingly talentless) guests’ talent show, and so on. As for music, I missed the classical music and the jazz I’ve experienced on HAL. (Yes, there’s a violinist and electrical guitarist playing modern movie themes and pop hits, but their playing, no matter how good, didn’t appeal to classical or jazz fans). Second, the noise. Almost everywhere you go on the ship, it’s noisy, either from the entertainment in the central atrium, or the top outdoor-pool deck, or the ubiquitous PA system, which is constantly playing Muzak-type noise. This was heard even in the hallways on the cabin levels. What’s wrong with allowing some quiet spaces without Muzak? Third, the amenities. Yes, I do like smaller ships, but certain amenities were lacking compared to HAL. No free New York Times online or in hard copy, no real library, no indoor movie theatre, no quiet indoor lounges, etc. We met some nice people on board, and enjoyed the voyage a lot. However, the hard-to-define characteristic of ambience – the vibe – was not as good on this voyage for the most part compared to HAL. I’d say that the HAL ambience is more relaxed and also more elevated. We’ll stick with HAL in future, when possible. Read Less
Sail Date May 2018
We like transatlantic cruises. This was one of the finest. We made new friends, and fully relaxed with the activities provided. We especially enjoyed Charlotte and her watercolor classes, and the lectures on medicine. Cigar/cigarette smoke ... Read More
We like transatlantic cruises. This was one of the finest. We made new friends, and fully relaxed with the activities provided. We especially enjoyed Charlotte and her watercolor classes, and the lectures on medicine. Cigar/cigarette smoke is highly offensive to me, and gives me migraines, and yet the casino was one of the freshest we ever experienced, as we occasionally passed through it. I did comment to guest relations about how much nicer it is. It was great that the Diamond Club area was expanded, due to the high number of Diamond, etc. guests on the ship. We really enjoyed the Happy Hour, the snacks and the fun with friends. On other ships we have been able to eat and enjoy the Pinnacle club, as well as top shelf dinners, because we had a Jr. Suite. This was not applicable on the cruise, which was a little disappointing. And I wish I had known how disappointing the internet would be, as I would not have purchased it. Read Less
Sail Date May 2018
I decided to go on another transatlantic cruise with Royal Caribbean because I had such a great time on the 2017 transatlantic cruise on the Brilliance of the Sea. This year I decided to take the Rhapsody of the Seas from Tampa to ... Read More
I decided to go on another transatlantic cruise with Royal Caribbean because I had such a great time on the 2017 transatlantic cruise on the Brilliance of the Sea. This year I decided to take the Rhapsody of the Seas from Tampa to Barcelona. The ship is probably about 20 years old and could use a make-over but even though it's a little dated it is clean and a very nice ship. The cruise director Elvis and his assistants, Eric & Bernie, are fabulous. They are the best I have experienced and made every day fun. Their expertise at keeping the activities fun and the good entertainment made the cruise enjoyable. Most people hear about how great the food is on a cruise. Well, NOT ON THIS CRUISE! If this was my first cruise, I would probably call everyone who talked about delicious food on cruises a liar. This food looked fantastic but tasted the opposite. Out of 9 dinners in the dining room, there were 7 days that people at our table sent food back because it was so bad they couldn't eat it. Appetizers and desserts were left uneaten after taking one bite. The buffet wasn't any better. How can hard boiled eggs be so hot that you can't peel them and pizza be cold? Everything in the buffet was dried out. Pancakes were so hard they could be used as frisbees, toast would completely crumble when you picked it up and bacon always ended up as bacon bits. If you can live off boxed cereal & milk for 14 days then you would be happy. I on the other hand lost over 10 pounds. It's nice to lose weight but I didn't book this cruise to lose weight. This is only my second cruise with Royal Caribbean so I won't be recommending Royal Caribbean to friends. Hopefully, this is just a fluke and not normal. I have a couple more Royal Caribbean cruises booked this year and I'm hoping they are better, otherwise, it's bye-bye to Royal Caribbean. Read Less
Sail Date May 2018
This cruise was booked as part of our package holiday through Cruise 1st. The ship desperately needs refurbishment all round! When we sat having breakfast or lunch in the Windjammer, there was pools of water on some of the window sills ... Read More
This cruise was booked as part of our package holiday through Cruise 1st. The ship desperately needs refurbishment all round! When we sat having breakfast or lunch in the Windjammer, there was pools of water on some of the window sills that never seemed to be dealt with. Most of the food was inedible either in the windjammer or main dining. At the evening sitting. our service was very poor, very slow with long waits between courses. We would wait 10 mins plus after arriving before being greeted, and even if we were first to seat down, everyone else would be served first. Entertainment and activities very poor. Weather was not very good, but we never found any of the activities were to our taste. We felt this cruise was tapered for the Americans (were are from UK) and they always seemed to get priority treatment. We would never book with this cruise line again. Read Less
Sail Date May 2018
We did the trans Atlantic crossing. the ship was quite, not a lot of children on it maybe because it was a 14 night cruise and not school holidays in the USA. Meet some fantastic people on this cruise. the staff were wonderful and helpful ... Read More
We did the trans Atlantic crossing. the ship was quite, not a lot of children on it maybe because it was a 14 night cruise and not school holidays in the USA. Meet some fantastic people on this cruise. the staff were wonderful and helpful in many ways. We are diamond member with crown and anchor, so spend some time in the diamond lounge, JJ was a very good host and a very pleasant lady. the ship was clean and tidy, meals were had mostly in the dinning room at night, the wait staff were excellent. there was plenty of entertainment on the ship, from ship board activities to the shows in the main the theatre. The activity manger and there staff did a good job with all the activities they put on. We visited Key west and the canary islands. I would do the crossing again in a few years. Read Less
Sail Date May 2018
We chose this cruise because it provided a way to get to Europe fairly economically when you consider all room and board and good food and entertainment and excellent childcare and programs included! We got to see many beautiful places on ... Read More
We chose this cruise because it provided a way to get to Europe fairly economically when you consider all room and board and good food and entertainment and excellent childcare and programs included! We got to see many beautiful places on our cruise and had the option of taking paid for excursions or venturing out on our own. Excellent staff and service! We didn't want for anything! All of their staff are friendly and helpful and it was so fun to meet people from all over the world. Royal Carribean had a great mixture of staff from various places around the world and it was fun to talk with them and learn from them! Their programs for our children were excellent. Our children had so much fun and it provided my wife and I to have a true vacation. All the ports we stopped at were beautiful and fun to explore. It was also nice that at one of the ports they offered complimentary shuttle into town. The food was excellent and plentiful and they even had gluten free options. Read Less
Sail Date May 2018
Chose RCL for TA because we’ve done TAs with RCL before. Found Rhapsody of the Seas to be disappointing. Even though she’s had a facelift in 2012 she is worn. Wooden tables are scuffed. Table in the Viking Lounge had red wine ... Read More
Chose RCL for TA because we’ve done TAs with RCL before. Found Rhapsody of the Seas to be disappointing. Even though she’s had a facelift in 2012 she is worn. Wooden tables are scuffed. Table in the Viking Lounge had red wine stains on the table top. I went into the ladies room to get some moist paper towels to clean the table. Balcony cabin roomy enough. Menu at the Windjammer repetitive day after day. In dinning room appetizers were identical day after day. Food was tasty enough. Entertainment is the usual comedians, singers, dancers, etc. nothing special. Piano player in the lounges was not only, awful, but also was shabbily dressed. I expect the entertainers to dress formally when they entertain. The ships size is very manageable. Getting from one end to the other is easy to navigate. Films shown on this voyage were truly geared to kids. There were very few children on the sailing. Read Less
Sail Date November 2017
We choose this cruise because it did not go to the Caribbean, to unknown islands because of the Harricane. We wanted to see more of the Canary Islands. We were disappointed that the Captain knew that he could not 'tender' at ... Read More
We choose this cruise because it did not go to the Caribbean, to unknown islands because of the Harricane. We wanted to see more of the Canary Islands. We were disappointed that the Captain knew that he could not 'tender' at Coco Cay and Royal Caribbean did not make provisions to stop at another port, i.e. 'Nassau or Freeport' probably because it cost 'money'. The terminal in Tampa is way too small for the number of passengers on this shio, and there luggage. There were only three Imigration Officers processing the passengers, therefore we were only group number eight and were two hours late leaving the ship and another hour going through Imigration with a Porter, longer if you were on your own. There is no "Globa Entry" at this terminal to expedite Imigration. Royal Caribbean, Imigration and the City of Tampa need to address these issues if Royal Caribbean wants people to cruise from Tampa. We were also 2 1/2 hours from the Skyway Bridge to docking which was over a half hour late. Read Less
Sail Date November 2017
We wanted a lot of R & R at Sea!!! It was also on my husbands bucket list to do a trans Atlantic cruise. It was wonderful. We love cruising and visiting with others in the lounges. Had awesome dinner guest at our table. We ... Read More
We wanted a lot of R & R at Sea!!! It was also on my husbands bucket list to do a trans Atlantic cruise. It was wonderful. We love cruising and visiting with others in the lounges. Had awesome dinner guest at our table. We would do it again in a heart beat and have another plan for this August out of Coppenhagen to Boston with great stops between. We do short cruises (7-9 day) in between since my husband still works. Had special entertainment who perform the Beatles all over the World that boarded the ship in Canary Islands. Great performance!! Embarkation we walk right up and got on the cruise ship. Disembarkation was a total different story but wasn't the cruise line error. They had to undergo several inspections and the ground crew wasn't ready for the ship when we docked. We didn't start disembarkation till almost being there 2 hours due to this. Once they where ready than things went smoothly. Read Less
Sail Date November 2017
Royal Caribbean was very cheap this time around and I will never sail with them again. I felt I had to pay for everything if I wanted it. They didn’t heat the pool everyday, some days it was great and some the pool was so cold that ... Read More
Royal Caribbean was very cheap this time around and I will never sail with them again. I felt I had to pay for everything if I wanted it. They didn’t heat the pool everyday, some days it was great and some the pool was so cold that we couldn’t go in. We were told it was the same temperature everyday and that was not true. The internet service was inferior, some days we couldn’t sign in at all and it was not cheap. The food was sub-par, there was NO lobster night. Some nights the choices for dinner were not good. They kept on pushing “specialty dining”. The beds were old and hard and the pillows didn’t smell good and they needed replacing. You had to ask for shampoo and body wash. the rooms were old and creaking, the curtains were not blackout ...... I have never been on a cruise that didn’t serve lobster one night in the dining room. The entertainment was terrible. Read Less
Sail Date November 2017
We choose this cruise as it stopped in the Canary Islands and was supposed to go to CocoCay (lol) and to try a transatlantic. We treated ourselves to a junior suite as we were celebrating our 25th wedding anniversary and although the ... Read More
We choose this cruise as it stopped in the Canary Islands and was supposed to go to CocoCay (lol) and to try a transatlantic. We treated ourselves to a junior suite as we were celebrating our 25th wedding anniversary and although the suite itself was nice, there was too much noise from above. We were one cabin away from spa so have no idea what all the noise at night was from since the Park Cafe was on the opposite side. Guest services were no help after we complained to them about it. Entertainment on the ship was awful. The tribute group to the Beatles was good and so was the Celine Dion person (though her show was too loud) and we had also just seen her on the Brilliance. Getting tired of the repeated entertainers and shows on the medium/smaller Royal ships. Our stateroom attendant and our dining staff were great. Through no fault of our dining staff, as the head waiter decided that I didn't have to order ahead of time due to my having food allergies, I once again was given a plate with sauce and items I couldn't eat. This is the second time this has happened in three sailings so I no longer feel Royal is taking food allergies or dietary concerns seriously. We were disappointed in the activities being offered on a transatlantic. We hoped there would be lectures, better movies, etc. but Royal just did the same old stuff like they do in the Caribbean. The disembarkation process in Tampa was the worst we have every experienced. So very slow and not enough room for the luggage and all the people. Definitely suggest you miss this port. Although the cruise was fine, we are thinking it is time to look at other cruise lines. Read Less
Sail Date November 2017
The ship seemed well maintained. I loved the Solarium pool and the whirlpools in the main pool area. It would be nice if the whirlpools in the Solarium had jets. The food was good, though they never served a lobster dinner in the dining ... Read More
The ship seemed well maintained. I loved the Solarium pool and the whirlpools in the main pool area. It would be nice if the whirlpools in the Solarium had jets. The food was good, though they never served a lobster dinner in the dining room, though they did in the Windjammer. There is not enough room in the Windjammer nor enough seats. I gave up eating there and ate all of my meals in the dining room. Some of the servers in the Windjammer were rude, cutting off guests to get where they were going. The servers in the dining room were mostly very good. Our dinner servers were great. The cabin was the smallest cabin we've had but functional. We were in it for 22 nights (back to back cruise) and the only real complaint was the mattress. It was hard as a rock. I let the steward know and she got some mattress pads to help cushion the mattress but I still had a lot of back pain. The cabin steward was very good. Some of the entertainment was very good, but some of it wasn't. One thing was good with the entertainment was they varied it for the back to back cruisers. Only 5 shows were repeated and of those 2 changed the show. 1 of the cast productions was very good, 1 was OK and the country music show really wasn't up to par, it seemed more of a parody of country music than a celebration of it. The cruise director was funny, enjoyable and didn't bombard us with notices. He helped make the cruise enjoyable. The ports we stopped at were great and that really helped us enjoy the cruise. All in all, it was a very enjoyable cruise so we booked another transatlantic next year. Read Less
Sail Date November 2017
My wife and I obtained our emerald level on this cruise which shows we have limited knowledge of expectations. All our cruises have been on Royal Caribbean and we have been satisfied with our previous cruises. This particular cruise ... Read More
My wife and I obtained our emerald level on this cruise which shows we have limited knowledge of expectations. All our cruises have been on Royal Caribbean and we have been satisfied with our previous cruises. This particular cruise became very unsatisfactory for me personally very early in the cruise when the staff froze all my insulin rather than just putting it in the refrigerator as I requested. I learned that medical supplies that need cooling should be given to house services and not to the customer service desk. The on board doctors did not know what happens to insulin if it is frozen and initially did not know if I should try using it when It was thawed or not. They finally decided that it was probably safe to use but they did not have any idea if it would be the same strength or not. They suggested I monitor my blood sugars and adjust the amount of insulin until I got the desired effect. When I revisited medical complaining of not being able to control my blood sugar levels after increasing the amount of insulin above where I was comfortable to increasing to they told me to watch what I was eating and continue monitoring the sugar levels. They did not seem worried about the levels I was experiencing and not very helpful in helping to resolve what I felt was a very serious situation. The only other issue was the noise made from the adjoin room 4045. Normal children noises are expected but kicking the walls after 10pm go beyond the acceptable. We were told the parents were not willing to help reduce the noise level nor limit the time period. We were happy with the interior stateroom and available activities. Meals were well prepared and had a satisfactory meal/diet choice. Read Less
Sail Date November 2017
We chose this cruise because of the excellent value, the Loyalty program and the destination. We love Barcelona and live part of the year near Tampa, so the itinerary was important to us as well. We have wanted to visit Lanzarote and it ... Read More
We chose this cruise because of the excellent value, the Loyalty program and the destination. We love Barcelona and live part of the year near Tampa, so the itinerary was important to us as well. We have wanted to visit Lanzarote and it will not disappoint if you like moonscapes and volcanoes. We booked with an alternative tour agency and spent about 6 hours on the island. Gran Canaria and La Palma were also ports we hadn't visited before and we enjoyed shopping and visiting these ports on our own. Although the ship is older, it is well maintained, but could use some updating with fabrics and carpets. This cruise had well over 700 Diamond/Diamond Plus/Pinnacle members and we never felt shortchanged on service, food or drinks in the lounge. Now that members can also get 3 drinks per day in the bars, we feel that decreased the load on the Diamond Lounge. We completed a survey on board about the lack of ballroom dancing in the Shall We Dance lounge and were immediately contacted by the cruise director Graham. He explained the reasoning for the decision and we were very pleased to have one evening of dancing with the orchestra on the beautiful wooden dance floor there. Read Less
Sail Date November 2017
Rhapsody of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 4.0 4.0
Entertainment 3.5 3.7
Public Rooms 3.5 4.3
Fitness Recreation 3.5 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.8
Enrichment 3.5 3.4
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 3.0 4.2

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