Loved the destinations but the ship and amenities were terrible. The only great things onboard were the dancers and singer shows. What’s the good thing about using food clips to pickup your food when most people are coughing in their hands? There has to be a better way of serving. The wines were the cheapest I ever had. The package they sell is worthless. NCL has skimped on all their services even ...
I chose this cruise because of the itinerary however I was very disappointed with the ship and its crew.
The solo cabin was not clean. Guest Services did not listen and only changed the time of the cleaning Fortunately I came across a Supervisor of housekeeping and she cleaned the cabin herself. The message is to identify all supervisors and complain early and often.
The food frequently was ...
Question: Would I ever cruise with Norwegian Cruise Lines again?
I gave my son a cruise to Iceland, Norway, Belgium and Amsterdam as a graduation gift. I booked with NCL because I thought that some of the fellow passengers would be younger (30 to 45). I was wrong.
The deal that was offered to us included free drinks, including liquor priced at under $13. I really do not drink that much, ...
Without doubt, following on from this experience we will never sail with ncl again. The problems started before we set sail with cancelled port stops and shore excursions. This definitely had an adverse effect on our whole experience. Paying a high price for reduced itinerary seems common practice. If the on board entertainment had been adequate this may have suppressed the boredom.The continued ...
I am writing about my journey on the Norwegian Star that departed Reykjavik for three destinations in Iceland and three ports in Greenland from July 13 to 23, 2023.
I traveled on several cruise ships before, but the NCL was the worst of all these experiences.
I hardly know where to begin, since there were so many issues.
I took this cruise with my extended family and some friends (10 ...
I chose this cruise due to its itinerary that would sail from Iceland to Greenland. We did not visit one port of call in Iceland and two ports in Greenland to weather conditions. Norwegian Cruise Line should be well aware of the weather conditions in these areas of the world. If the weather conditions do not allow visit of these ports even during the summer Norwegian should not plan these ...
6 ports scheduled 3 cancelled 2 more added plus fjord sail All additional adds were cancelled due to weather.
Crew worked hard but the line is lacking in so many ways. Norwegian should have a good handle on operations in thr region.
Ports were mostly tenders. And very few shore excursions. They sent out a memo advising that the tour guides did not have a strong command of the ...
We booked this cruise as a large group with my family and unfortunately all of us had the same horrible experience. Our cruise was supposed to go to Iceland and Greenland and we only were able to make two of the Iceland stops and one (the smallest) of the Greenland stops. The remainder of the stops were cancelled due to sea ice (that other ships were going through without issue). Guests on the ...
I prepaid for the short excursion a few months in advance, but Prima charged one of the excursions again on the credit card provided for the stateroom. I tried to clarify the duplicate charge during the cruise, but short excursions only work a few hours, and it was impossible to find the office open. Guest Service did not have access to the tour. I opened a claim because it was the only option ...
We chose this ship among several options for the itinerary. If we had known that 2 of the main stops (one in Iceland, one in Norway) were going to be canceled we would have definitely chosen a different cruise. The whole experience ( from canceled daily activities to food options) is completely underwhelming. Of course this would make sense if this was one of the cheapest cruises in the world… ...