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Norwegian Jade Review

Norwegian Jade
Norwegian Jade

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Ashley Kosciolek
Cruise Critic Senior Editor

Norwegian Jade Overview

Launched in 2006, Norwegian Jade isn't Norwegian Cruise Line's newest vessel, but via the Norwegian Edge project, the cruise line has made it look and feel new throughout. Cabins have been refurbished; carpeting and furniture have been replaced; some existing restaurants have been moved (Moderno Churrascaria) or expanded (Cagney's), while new ones were added (O'Sheehan's); and the formerly garish orange, purple and pink color palette has largely been replaced with more subdued tones.

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About Norwegian Jade


Pro

Venues are spread evenly throughout the ship, limiting congestion

Con

Standard cabins are a bit on the small side

Bottom Line

Recent refurbishments have the ship looking and feeling like new


What first greets you at embarkation is the vessel's revamped atrium area on Deck 7. It sports modern furniture in subdued hues of black, tan and cream. The neutrality of it all is nicely offset by a funky custom chandelier, which hangs overhead and features color-changing lights.

Although Norwegian has a reputation for nickel-and-diming its customers, we found the number and cost of for-fee offerings comparable to those of other lines. There were also plenty of free options, the quality and variety of which were above average. To boot, service was some of the best we've had at sea, with crew seeming to genuinely enjoy their jobs.

Entertainment on Norwegian Jade is in a category all its own. Shows included a comedian, a magician, a country music medley and an absolutely phenomenal Cirque du Soleil-type performance that included acrobats, aerialists, dancing and magic.

Above all, despite its age, Norwegian Jade holds its own among some of the newer, larger, more flashy ships in the fleet.

Fellow Passengers

The majority of passengers on Norwegian Jade's Europe-based itineraries are from the U.K. The rest are a mixture of people from Australia, France, Spain, North America, Mexico, Japan and Korea. The average age hovers around 55, with the largest number of passengers in the 55 to 70 range. During summer months, expect a sizable influx in families. Caribbean itineraries draw a younger, more American passenger base, including families.


Norwegian Jade Dress Code

Norwegian Jade's dress code is relaxed, with many people adopting a casual style -- bathing suits, T-shirts, shorts and jeans -- during the day. At night, passengers tend to dress smartly but comfortably, with most opting for slacks and blouses or collared shirts. Norwegian ships don't have formal nights, but each sailing offers at least one "Dress Up or Not Night," on which passengers can dress up if they want to. Few on our Caribbean sailing chose to do so; Europe voyages tend to be a bit dressier.


Norwegian Jade Gratuity

Norwegian charges a "service fee" of $14.99 per person, per day, for passengers booked in standard cabins and mini-suites. Those in suites are charged $17.99 per person, per day. Cruisers wishing to adjust or remove the charges must fill out a form post-cruise to request a refund.

Norwegian recommends that suite passengers who use butler and concierge services tip according to the level of service rendered.

An 18 percent gratuity will be added to all bar purchases and services in the spa and salon.


Norwegian Jade Awards

Cruisers’ Choice Awards

2017 Best for First Timers
2016 Best for First Timers
2014 Best for Service
2014 Best for Value

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Deck:
Deck 4
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Deck 6
Deck 7
Deck 8
Deck 9
Deck 10
Deck 11
Deck 12
Deck 13
Deck 14
Deck 15

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Norwegian Jade Member Reviews

Norwegian Jade
Thejets
Sail Date: Jun 2019
The Norwegian Jade chosen for its itinerary and convenient for dates of travelling. The balcony cabin was of a good standard but could do with a side table each side of the bed. the cabin stewards were...Read More
Norwegian Jade
Dootysparents
Sail Date: Feb 2019
and in the ports was excellent! impressed by the wide range of music the musicians played! Norwegian jade cruise ship= awesome! Cruise director jacky tang = phenomenal! All crew & staff = absolutely...Read More
Norwegian Jade
Marjean03
Sail Date: Feb 2019
It was our 23 year anniversary so we wanted to be special and Rhe Norwegian Jade along with their team staff exceeded our expectations. Our cabin was on the 4th floor and it was easy access to elevator...Read More
Norwegian Jade
bnoof
Sail Date: Mar 2019
Before our cruise, I read a lot of reviews on the Norwegian Jade. I have only been on a couple cruises, so I am not as seasoned as many are. But from all the reviews that complain of cold food, or bad...Read More

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