Westerdam Review

2019 Best for Cabins
2019 Best for Shore Excursions

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4.5 / 5.0 Cruise Critic Editor Rating
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Emphasis on live music, of a wide variety, that makes for a lot of choice in the evening


Few entertainment and activity options for teens and young adults

Bottom Line

Refined, but casual experience that attracts its youngest and most active crowd in Europe


Passengers 1,964
Crew 800
Passenger to Crew 2.46:1
Launched 2004
Shore Excursions 885
Dori Saltzman
Cruise Critic Senior Editor

Westerdam Overview

Holland America has been in the midst of a change for several years and Westerdam is a perfect example of the line's new, younger persona. Rather than exclusively catering to the senior market, Westerdam now is perfectly positioned to attract both baby boomers and older Gen Xers.

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The ship offers something for most everyone in those age brackets. Music lovers have three amazing choices from classical (including modern hits in classical style) at Lincoln Center Stage to have-to-dance blues and rock 'n roll in B.B. King's to sing-along sessions of your favorite radio hits at Billboard Onboard. While you're not going to find any raucous early-morning parties on Westerdam, the entertainment onboard keeps the boat rocking until a bit past midnight. This is particularly true on the ship's European itineraries, which bring in a more global -- and younger -- group of passengers.

Foodies will love the America's Test Kitchen theater, with its step-by-step cooking demonstrations (recipe cards with simple directions included), as well as the two pop-up gourmet restaurants, each providing epicurean feasts at reasonable prices.

Those looking for enrichment during their travels will find computer and camera classes in the Digital Workshop, as well as destination lectures from the Explorations Central (EXC) experts. Plus, the neat interactive touch tables in the Explorations Central lounge have a variety of information about many of the ports of call on every itinerary. We loved stopping by the Question of the Day display each day to give our answer to questions like, "Which country could you visit over and over and never get tired of?"

With all that's on the daily schedule, along with the spaces that are still perfect for relaxation -- the Crow's Nest section of Explorations Central, the King's Room library -- Westerdam is a perfectly calculated mixture of energy and tranquility.

But with all that's new, Westerdam has not lost Holland American staples like an emphasis on service (though on our cruise, service had the occasional bump, particularly in the restaurants) and delicious food in all venues.

Fellow Passengers

Your fellow passengers on a Westerdam cruise will be remarkably different depending on whether you're cruising in Europe or the Caribbean. In Europe, the passenger base is heavily Australian and Dutch, with people also coming from England, the United States, Asia and Spain, and the age range is wider than in the Caribbean with more families including kids (in some cased more than 100 kids under 18) and adults ranging from 45 to 80 years old. On these cruises the party goes a little bit later into the early morning hours and the overall atmosphere is more active in general.

In the Caribbean, the demographic shifts back to Holland America's core North American market and the age range goes back up to 55-plus, with nightly fun coming to a close closer to midnight (or earlier). This is not because the onboard offerings change, but because the line historically draws an older clientele in North America and its newer offerings have not yet been adequately communicated to the cruising population at large.

Holland America Westerdam Dress Code

Casual attire is appropriate during the day and most evenings in all dining venues. Shorts, beachwear, distressed jeans and men's tank tops are never permitted in any of the restaurants except the Lido Market. On Gala Nights (there's usually one per seven days), passengers are encouraged to dress to the nines, though slacks and a collared shirt are all that is required for men, while women should wear a dress, or skirt or slacks and blouse ensemble. You will see plenty of men in suits and even a few in tuxes, and you'll see women in gowns. 

Holland America Westerdam Gratuity

There is an automatic service charge of $14.50 per person, per day for anyone staying in a non-suite cabin. Cruisers in suites are charged $16 per person, per day. You may adjust the charge downwards at the end of the cruise if there has been an issue with your service. A 15 percent gratuity is added to all bar drinks and spa treatments. 

Holland America Westerdam Awards

Editors’ Picks Awards

2017 Best Ship Refurbishment

Cruisers’ Choice Awards

2019 Best for Cabins
2019 Best for Shore Excursions
2018 Best for Cabins
2018 Best for Service
2018 Best for Shore Excursions
2017 Best for Cabins
2017 Best for Embarkation
2017 Best for Entertainment
2017 Best for Fitness & Recreation
2017 Best for Shore Excursions
2016 Best Overall
2016 Best for Cabins
2016 Best for Dining
2016 Best for Embarkation
2016 Best for Entertainment
2016 Best for Fitness & Recreation
2016 Best for Public Rooms
2016 Best for Service
2016 Best for Shore Excursions
2016 Best for Value
2015 Best Overall
2015 Best for Cabins
2015 Best for Embarkation
2015 Best for Entertainment
2015 Best for Fitness
2015 Best for Public Rooms
2015 Best for Service
2015 Best for Shore Excursions
2015 Best for Value
2014 Best Overall
2014 Best for Cabins
2014 Best for Embarkation
2014 Best for Fitness
2014 Best for Public Rooms
2014 Best for Shore Excursions
2014 Best for Value
2013 Best Overall
2013 Best for Cabins
2013 Best for Dining
2013 Best for Embarkation
2013 Best for Entertainment
2013 Best for Fitness
2013 Best for Public Rooms
2013 Best for Service
2013 Best for Shore Excursions
2013 Best for Value

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Main Deck
Lower Promenade Deck
Promenade Deck
Upper Promenade Deck
Verandah Deck
Upper Verandah Deck
Rotterdam Deck
Navigation Deck
Lido Deck
Observation Deck
Sports Deck

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Holland America Westerdam Member Reviews

Sail Date: Sep 2019
Westerdam, you’re taking advantage of a captive market by charging these exorbitant fees!...Read More
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Sail Date: Sep 2019
We did 2 back to back cruises from Vancouver to Shanghai on the westerdam....Read More

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