Norwegian Dawn Review
- Pros: Tons of dining, bars and activities keep everyone entertained; refurb is modern, not tacky
- Cons: Less-than-perfect ship has confusing layout and occasional maintenance issues
- Bottom Line: Enthusiastic crowd has a fun time onboard, despite upcharges and an older ship
Norwegian Dawn Overview
Norwegian Dawn is a ship you love despite its flaws. Built in 2002 as the third ship in the Norwegian fleet to accommodate the line's Freestyle Cruising concept (lots of choices for restaurants, bars and entertainment), the ship has stayed modern with several refurbishments, the latest being a 2016 refresh of public spaces and cabin decor and the addition of new restaurants and bars. Its old bones do create some minor hassles, but the "let's have fun" mentality of passengers and crew and a plethora of options to accommodate all tastes means that nearly everyone has a great time onboard.
With 2,340 passengers, Dawn feels neither too big nor too small. The ship succeeds by offering so much choice. At dinner, you can choose from 11 restaurants, including no-charge Asian and pub food options and extra-fee steak, Italian, French and Mexican venues. The food is generally quite good, though a la carte pricing in most specialty restaurants takes away some of the carefree fun of trying out multiple dishes. Entertainment, day and night, is plentiful and varied. We especially appreciated matinee shows on sea days that spotlighted Second City comedians and the onboard magician, and the use of the Bliss Lounge, atrium and pool deck as secondary venues for evening events.
Perhaps it's the mainly Caribbean and Bermuda itineraries (read: fun in the sun destinations), but passengers onboard Norwegian Dawn are ready to have a good time. You'll find packed shows, dancing in the atrium, a hopping casino and even enthusiastic beanbag tossing. The lively vibe makes everything seem more exuberant, and you never have to worry about the "dead at 10" phenomenon you find on ships where everyone just wants to sleep after the second showing in the theater. The crew, too, are among the friendliest we've encountered, from the smiling "washy washy" folks at the buffet to the hardworking room stewards who never fail to say hello as you pass.
Unfortunately for Dawn, the ship can't shake its outdated layout and old finishings. The galley on Deck 6 means passengers can't walk from the Venetian Restaurant aft through the midship Gatsby's Bar and surrounding restaurants to the casino and theater forward. We never failed to go down the wrong set of elevators or stairs when looking for the Deck 6 main dining venues. On the upper levels, partial decks and added venues also add to the "you can't get there from here" confusion; the spa entrance is tucked away, the kids' pool is most easily accessed via the arcade one deck above and Los Lobos is so well hidden that we had to ask several people where it was before we found it.
The refit did a wonderful job of replacing garish decor with a more modern look, but be prepared for cabin furniture that's showing wear and tear, bathroom fixtures that might need a call to maintenance and elevator lights that never work. (We heard several tales of the elevators themselves getting stuck between floors, as well.) The most heard -- and experienced -- complaint was bathrooms that were out of order or in dire need of cleaning.
The last thing to be aware of is the rampant nickel-and-diming onboard. For some, it's an annoyance to be hit up for instant win game and raffle ticket purchases before every show or charged a la carte pricing at onboard restaurants that used to charge a flat cover (or to be tempted by so many extra-fee dining venues). For others, Dawn's reasonable cruise fares -- many people on our trip took advantage of last-minute sales -- means they can afford to come onboard and then only pay for the things they really want. Many passengers mitigate the constant charging by taking advantage of booking offers, like free beverages or dining packages and shore excursion credit.
But, really, cruising freestyle means you shouldn't worry on your vacation. There's no dress code to make packing a hassle. You can try out four restaurants -- plus some extra poolside grills and buffets and continental rooms service breakfast -- without paying an extra cent. You will never be bored. Whether you're a first-time cruiser who lives near the homeport, a repeater enjoying the high life in a suite, a gambler looking to hit the jackpot or earn points toward a free cruise or a 9-to-5er looking for a warm-weather getaway from the daily grind, Norwegian Dawn has a place for you.
Norwegian Dawn Fellow Passengers
The shipboard crowd ranges from toddlers to seniors, with many in the middle range. Norwegian's "Freestyle Cruising" appeals to a mostly unpretentious clientele, and the overall vibe is super-casual and fun-filled. Expect a local crowd; for example, when the ship sails out of Boston, the passengers are predominantly from New England, New York and New Jersey. Norwegian Dawn is also a popular ship with members of Norwegian's Casinos at Sea Players Club and hosts several invitation-only casino tournament cruises each year. Repositioning and Canada/New England sailings do attract a generally older crowd who are less active at night.
Norwegian Dawn Dress Code
The rule of "Freestyle" is a relaxed dress code. Shorts, jeans and sneakers can be worn in all restaurants except Le Bistro for dinner, though many people do dress a little nicer at night. The only prohibitions are tank tops for men, flip-flops, baseball caps, visors, overly ripped-up jeans and swimwear. These are permitted in the Garden Cafe, though cover-ups or shirts and shorts must be worn over swimsuits and bare feet are not allowed. One formal-optional night, called Norwegian's Night Out, is when some passengers do choose to get decked out and take formal portraits. Smart casual is requested in Le Bistro; this means jeans or slacks, collared shirts and closed-toe shoes for men, and a dressy outfit for women (including jeans, slacks, dresses or skirts). Kids under 12 can wear nice shorts.
Passengers are also encouraged to bring a white outfit for the once-per-cruise White Hot Party. We were surprised just how many people chose to dress for the event.
Norwegian Dawn Gratuity
Norwegian charges a "service fee" of $13.99 per person, per day, for passengers booked in standard cabins and mini-suites. Those in suites are charged $16.99 per person, per day. Cruisers wishing to adjust or remove the charges must fill out a form post-cruise to request a refund.
Norwegian recommends that suite passengers who use butler and concierge services tip according to the level of service rendered.
An 18 percent gratuity will be added to all bar purchases and services in the spa and salon.