During the 2018 refurbishment, the ship reduced its number of cabins from 535 to 440. This was accomplished by replacing smaller cabins with two new types of penthouse and penthouse suites -- the Seabreeze staterooms. With this addition, passengers have a range of cabin types to choose from, from 226-square-foot cabins with picture windows to massive 1,345-square foot Crystal Penthouse Suites. (Note that the Pure hypoallergenic staterooms were removed during the refurb.)
Regardless of category, all of Crystal Serenity's cabins are furnished with queen beds that can be split into twins; a love seat or couch; desk/vanity; and mini-fridge stocked with complimentary soda and bottled water, plus Schott Zwiesel stemware. Beer, wine and select spirits are available on request. You'll always find Frette bathrobes, kimonos and slippers for use onboard, as well as a throw blanket, hair dryer and safe. A fruit basket is replenished daily.
Rooms have telephones, one-touching lighting, electronic "do not disturb" signs and American and European outlets. Ultra-thin 43-inch HDTVs are programmed with select live TV channels, movies on demand and information about the ship.
Bathrooms all have double sinks and Etro brand bath products (soap, shower gel, body lotion, shampoo and conditioner) in 5 ounce, brightly colored bottles. Most have tub-shower combos; among the suites, some are shower only and some have separate shower and tub. You'll also find a jar with cotton swabs and pads, a makeup mirror and shaver outlet.
Outside: Entry-level Deluxe Staterooms with Large Picture Windows are 226 square feet. These are not suites (as you might find on other luxury lines) but a typical cruise ship standard stateroom layout. Framing the window are the love seat and coffee table on one side and the desk/vanity with shelving and a desk chair on the other. The middle of the cabin features the bed with dark leather headboard and the flat-screen TV opposite, and bedside tables and reading lamps to either side. A closet faces the window on the far side of the bed.
Bathrooms offer double sinks, tub/shower combos and glass shelves for storing toiletries.
Balcony: Deluxe Staterooms with Verandahs are identical to the outside cabins, except that the picture window is replaced with a sliding glass door leading to a 20-square-foot private veranda. The balcony is furnished with two cushioned wicker chairs and a round, dining-height table. Category A2 cabins have a limited view.
Suite: The addition of the two Seabreeze categories brings Crystal's suite categories up to five, and each has a unique layout, decor and amenities.
All come with the services of a personal butler, who can help you pack and unpack; make dining, spa and shore excursion reservations; bring you tea or canapes in the afternoon; serve dinner course by course in your suite; and take care of garment pressing and shoeshine requests.
Additional amenities for all suite types include the ability to order room service from Umi Uma and Prego and unlimited complimentary dining in those venues, daily canapes, Riedel stemware to use with in-suite beverages (including your choice of wine and spirits from a set menu) and dining with an officer on request. You'll also receive an invitation to a private cocktail party in the captain's quarters (when available), free pressing, free in-suite phone use (at least one hour, depending on category), binoculars for onboard use and personal stationery on request.
Seabreeze Penthouse with Verandah: These mini-suites measure 367 square feet, including the balcony. The decor is shades of blue and taupe with light woods and bronze accents.
The Seabreeze Penthouses are not true suites because the bed faces the full-size blue couch, low oval coffee table and easy chair with no divider. The flat-screen TV is mounted on the exterior wall next to the sliding doors out to the balcony. It's a bit tight walking between the bed and the couch, even with the coffee table pushed right up against the couch. That means you can't sit on the couch -- which is OK because it's hard as a rock. (It's a pullout, but your cabin steward will add a mattress topper to make it more palatable to sleep on.)
The room also features a small desk/vanity table with a mirror, and a cabinet that houses the mini-fridge, glassware and a coffee maker. A walk-in closet offers ample shelving and drawers with short and long hanging sections.
The bathroom is spacious with a long marble vanity with a lighted mirror, two sinks and drawers to stow your toiletry kits. The toilet is separated by a half wall and the designers smartly added a small shelf above the toilet paper holder with a USB port (there's also a phone so all your business needs are taken care of). Our only petty complaint is that the towel rack for hand towels is by the toilet not the sink.
The shower is the seventh wonder of the cruise ship world with a rain head and handheld shower wand, amazing water pressure and easy push-button on/off. You will want to take it home. It also has plenty of shelf space (the bottom can double as a footrest for shaving).
All of the Seabreeze Penthouses come in pairs with a shared doorway to the hall and vestibule area and second, separate doors into the suite. This means that families or groups can book adjacent rooms and connect them, locking the outer door but leaving the inner doors open.
Penthouse with Verandah: Serenity's original penthouses are slightly larger at 403 square feet, including veranda, with a one-room layout that's slightly different from the Seabreeze version. Decor is hues of dark browns and creams, and feels older and more cruise ship than hotel.
Here, the bed faces the pullout sofa, which is flanked by a chair and oval, dining-height table. But on the side of the bed farthest from the sliding doors to the balcony is a wall of shelving and drawers and a small desk area, facing a mirror, with a low-backed chair and coffee maker. On the flip side of that mirror, the desk tabletop continues through to become the vanity outside the walk-in closet, with another chair and makeup mirror.
The bathroom doesn't feel quite as spacious as in the Seabreeze Penthouse but that's because it fits in a double vanity, stall shower and separate Jacuzzi bathtub.
Seabreeze Penthouse Suite with Verandah: Moving into full suites, the 491-square-foot Seabreeze Penthouse Suite is basically a larger, two-room version of the Seabreeze Penthouse. You enter into the living room, which has the same blue couch and coffee table and multicolor rug as the penthouse version. The flat-screen TV and doors to the veranda are here, too, as well as the same drinks cabinet from the penthouse and a small desk. Walk through an open doorway into the bedroom (again with identical headboard, bedside lamps and night tables to the penthouse version), which also has its own doors out to the balcony and a second TV.
From the bedroom, a door leads to the dressing area, which has the walk-in closet on one side and a vanity table on the other. Continue on into the bathroom, which has a huge shower with a bench and body jets, double vanity and a toilet and tiny sink in a separate compartment that can be closed off from the sink/shower area to form a guest bath when entertaining.
The veranda is outfitted with two cushioned wicker chairs and a dining height round table, plus an extra drinks table and small chair.
Penthouse Suite with Verandah: Even larger, at 538 square feet with veranda, the Penthouse Suite has a darker look than its brighter Seabreeze counterpart. It also has separate living and sleeping areas, but its living room also has a dining table for two across from the bar area with glassware and the coffee maker. The couch pulls out to become a third berth. There's one huge TV above the couch for watching while in bed, and a second wall-mounted TV in the corner for watching from the sofa.
The bedroom has a small corner vanity with a stool and access to the veranda as well as the bathroom. Like the regular penthouse, the bathroom here has a double vanity, Jacuzzi bathtub and separate shower, and toilet and bidet. The walk-in closet is opposite the entryway to the suite from the bathroom, and, while spacious, is oddly far from the bedroom.
The veranda is furnished with two cushioned wicker chairs with foot stools, a dining-height table and an additional, non-cushioned chair.
Crystal Penthouse with Verandah: There are only four of these 1,345-square-foot top suites on Crystal Serenity. You enter into a grand foyer, with a custom stone floor, which is flanked by a guest bath with shower and a butler's pantry with a fridge and espresso machine. Straight ahead, separated by a cut-work screen, is a dining area for four with ocean views overlooking the private veranda.
To one side is the master bedroom, with its queen-sized bed and plush chair with ottoman; a custom-designed walk-in closet; and huge master bathroom with a heated floor, wide shower with a heated bench, Duravit spa flotation tub with a round window for ocean views, double bowl sinks and bidet.
To the other side of the foyer is the living room and a separate den with a full-size pullout sofa. The suite's entertainment includes a 55-inch OLED TV in the living room, 49-inch TV in the den and surround sound system.
The veranda has a round, dining-height table with two cushioned wicker chairs with footrests.
Upgraded perks for these top suites include a welcome bottle of Cristal Champagne, two hours of free phone use, choice of newspaper delivered daily, invitation to a private bridge tour with the captain, a cashmere blanket, free laundry and dry cleaning, immediate suite access on embarkation and two private car and driver transfers for embarkation and debarkation.