Enchanted Princess Review

4.5 / 5.0
144 reviews
See all photos
Editor Rating
4.5
Very Good
Overall
Colleen McDaniel
Editor-In-Chief

Best For: Adults seeking a relaxed getaway and families who like a sophisticated cruise ship

Not For: Guests who want a ton of onboard whiz-bang features like waterslides or rock-climbing walls

Bottom Line: Enchanted Princess is a beautiful cruise ship that offers a wide range of fun activities and a solid array of dining options


Enchanted Princess is a sophisticated cruise ship that delivers a wide range of activities both outdoors and in. It features a lovely range of public spaces that appeal to a variety of tastes -- no easy task on a ship that carries 3,660 passengers. But it does so effortlessly, with great passenger flow and an environment that is inviting and relaxing.

The heart of the ship is the Piazza, a stunning, multilevel space inspired by the piazzas of Europe. Restaurants and bars surround the central space, which is always buzzing with activity, from music to balloon drops. It's the best space onboard.

Dining on Enchanted Princess is a highlight: The array of options, including reasonable specialty dining, is strong, and the service in all restaurants -- in truth, across the ship -- was excellent. We especially appreciated that crew seemed empowered to solve problems on their own and do whatever it took to ensure guests were happy. (For example, we asked for a paper list of spa services as well as a printout of the Enchanted Princess deckplan. While these aren't typically shared -- these features are available on the app -- crew scrambled to accommodate, even printing off a new deckplan when they discovered they didn't actually carry these.)

At the forefront of the Enchanted Princess experience is the ship's Medallion. While the concept itself seems straightforward -- create fast, accessible internet while providing an uncomplicated, worry-free cruise for all guests -- the technology behind it is anything but simple.

Medallion is Princess Cruises' approach to solving all cruise problems, and its done so thanks to a wearable disk and a super powerful app, plus a ship that is wired to the nines to make sure it all works.

Because Enchanted Princess is one of the few ships in the Princess fleet to debut fully loaded with all the power of the line's Medallion -- it's technically part of the Medallion Class -- we put the technology to the test on our Caribbean sailing.

We've had the opportunity to try it before, but all components of Medallion functioned on our sailing better than we'd experienced before. We streamed live meetings with our home office and watched shows on Netflix, thanks to the strong internet, which worked everywhere. We ordered food and drinks on the app, and servers found us to deliver, even when we moved around after placing our orders. We used the Medallion disk to open our cabin doors every time, with a range of about 15 feet. And we effectively tracked our traveling companions using the app. Best of all, we rarely had to swipe that disk when we bought something; most servers simply handed us our items and thanked us (by name!).

There were a few hiccups: Medallion is designed to make embarkation frictionless, but ours saw some chaos and longer-than-expected lines (the couple behind us in one line grumbled "we've found some seams in 'seamless'”), and we still found we had to swipe that disk in some locations, especially busy bars. And there was that time we tracked our brother to the women's bathroom (turns out, he was sitting at a table on the wall behind the bathroom). But overall, we were impressed with the evolution of Princess' defining feature, which enhanced our cruise.

About

Passengers: 3660
Crew: 1346
Passenger to Crew: 2.72:1
Launched: 2021
Shore Excursions: 583

Inclusions

Included with your cruise fare:

  • Meals in the main dining rooms (Amalfi, Capri and Santorini), the World Fresh Marketplace buffet (including The Pastry Shop, Slice Pizzeria), Gigi's Pizzeria, Swirls ice cream bar, the International Cafe and continental room service breakfast

  • All entertainment, including shows in the theater shows

  • Much of the Medallion functionality, including stateroom door opening, interactive games, passenger location and food delivery

  • Access to the fitness center, though most classes and all personal training are extra

  • Movies Under The Stars, with popcorn

  • Camp Discovery access for children, though some exceptions apply

  • Beverages including tap water, coffee and iced tea (specialty coffee will cost more)

Not included with your cruise fare:

  • Gratuities

  • Soda, alcoholic and upgraded beverages, bottled water

  • Wi-Fi

  • Automatic gratuities for beverage, mini-bar, spa and salon purchases

  • Mini-bar purchases

  • Meals at most specialty restaurants

  • Spa treatments

  • Most fitness classes and all personal training sessions

  • Access to the ship's Enclave thermal spa

  • Access to the ship's Sanctuary sundeck

  • Casino, sports book betting and gaming via Medallion

  • Activities such as alcohol tasting and bingo

  • Shore excursions

  • Photographs and artwork

Find an Enchanted Princess Cruise from $478

Any Month

More about Enchanted Princess

Where does Enchanted Princess sail from?

Enchanted Princess departs from Fort Lauderdale, Port Everglades, and Manhattan

How much does it cost to go on Enchanted Princess?

Cruises on Enchanted Princess start from $478 per person.
Enchanted Princess Cruiser Reviews

Enchanted Princess is "Enchanting"

One reason we prefer Princess has always been the staff and let me tell you the Enchanted staff did not disappoint!Read More
User Avatar
kbharri3

many10+ Cruises

Age 74s

Comfortable Cruise

The internet (which was awful on the Sky Princess) was remarkably good on the Enchanted Princess as was the movie and TV selection on the cabin TV.Read More
User Avatar
GWENTBOY

many10+ Cruises

Age 72s

Enchanted review

Enchanted princess needs more shade options. we all know sun is the enemy, so why does princess not put up any additional umbrellas or those awnings. It’s bad.Read More
User Avatar
BL3

many10+ Cruises

Age 67s

New Year's Eve On Board

The Enchanted is a lovely ship. The largest I have sailed. I liked the multiple venues and the additional seating. However, it is very spread out.Read More
User Avatar
stasut

many10+ Cruises

Age 57s

Princess Cruises Fleet
Grand Princess

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.