American Queen Steamboat Company
American Queen Steamboat Company Highlights
- Mississippi River-based line debuted in April 2012
- Two-ship fleet includes world's largest paddlewheel steamboat
- Inclusive pricing: dinner drinks, tours, precruise hotel
- Added Columbia, Snake river itineraries with addition of American Empress
- American Queen Steamboat Company News: American Duchess River Cruise Ship Christened in New Orleans
American Queen Steamboat Company Fleet (3)
Before relaunching in April 2012, American Queen received a $6 million spruce-up to make the Victorian decor -- chandeliers, upholstery, polished wood throughout -- pop. Cabins got new bedding and flat-screen TVs, and a top-deck dining venue was added. In early 2013, the company made additional refurbishments to public areas, such as the J.M. White Dining Room and the Front Porch buffet venue.
In 2013, the company announced it purchased Empress of the North from MARAD and subsequently renamed it American Empress. The 223-passenger ship sails the Pacific Northwest (on the Columbia and Snake rivers). A major refurbishment added the Victorian touches that define the company -- lots of chandeliers, lace curtains, opulent wallpaper and ornate, dark wood furniture. Of course, it also got some modern amenities, including shipwide Wi-Fi, flat-screen TVs and Keurig coffeemakers in cabins and Bose entertainment systems in suites. Public spaces were also completely revamped, most notably the River Grill & Bar, an upscale dining spot with cool al fresco option.
About American Queen Steamboat Company
In April 2014, American Empress (which formerly sailed Pacific Northwest and Alaska cruises as Empress of the North) joined the fleet after undergoing a major refurbishment.
The company is led by President Ted Sykes, who worked in executive and leadership roles at Grand Circle Travel, Viking River Cruises, Vantage and Saga Shipping; he was appointed in early 2013.
American Queen Steamboat Company is headquartered in downtown Memphis, which is an important homeport for the company. American Queen regularly docks at the city's revitalized Beale Street Landing.
Antiques and fresh flowers provide the ambience of an antebellum mansion. The line employs resident expert "riverlorians," who tell the stories of the towns and hamlets visited, both via in daily lectures and one on one -- they're very visible on the ship and will answer questions virtually any time.
Both ships have libraries that offer fiction as well as nonfiction written about the histories of the areas visited.
To add a little zest to the stately vibe, both ships carry bikes, providing passengers a chance to peddle through the river towns they visit.
On the dining front, the menus reflect regional cuisine: New Orleans and modern Southern comfort food on American Queen, fresh seafood and bright berries on American Empress. Decadent delights on American Queen include items such as sugary beignets, corn and shrimp fritters, and molasses glazed pork loin stuffed with Andouille sausage to satisfy passengers' appetites. On American Empress, passengers will eat pan-seared scallops, Indian rice soup and steamed cold-water lobster tail. Dining venues include alfresco options and no-fee specialty options. No formalwear is ever required, even for dinners, where complimentary wine (sourced from the Pacific Northwest) and local beer are poured.
Shore tours, included in the fares, provide immersion into the history, culture and cuisine of the heartland. The ships feature a professionally trained, all-American staff.
The line expects slightly younger crowds during holiday and summer itineraries. Passengers are loyal to the line, so crossover between the two ships is common.