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35 World Cruise Repositioning Cruise Reviews

I've done three cruises with Oceania before this one and had pretty good times - in those instances there seemed to be some fun folks interested in mingling with the solo travelers and the smaller ships were more cozy and open to ... Read More
I've done three cruises with Oceania before this one and had pretty good times - in those instances there seemed to be some fun folks interested in mingling with the solo travelers and the smaller ships were more cozy and open to mixing people - there were always plenty of shared tables and lots of inclusion. For some reason, this cruise had a different vibe - perhaps because it was the time and place if nothing else. Most of the people were elderly and coupled. You had to be careful of your remarks so as not to start a row over the situation in England or the US or elsewhere. The ship's crew was OK but not as friendly as on the past few trips where I'd been - they seemed to get friendly with a few folks from previous segments and ignored the newer passengers other than to say hello. I felt that they could have done more to facilitate mixing at night by having a standing shared table with a couple of crew members or entertainers on hand to encourage participation. Instead, you had to be in with the crew to get an invite to a fun table other than two scheduled events that were pretty dull. Other cruise lines are doing a more sophisticated job of courting the next generation of traveler - but I didn't see that here. We were an afterthought. On Silversea, they have cocktails scheduled nightly for solo travelers with a couple of crew members who then offer to take them to dinner; on Seabourn they put an invitation in your door ever single night if you ask for that service and you are always at an interesting and eclectic table. The layout of my room was wasted space. The huge tub was ridiculous and while I was fine as a solo, I kept thinking this would be way better if the space was used for a walk in closet. I found the concierge staff to be well below par of the staff I'd dealt with previously - normally when they know you are solo, they work to get you in at night at a shared table - that only happened after I raised a complaint - which I hate to do. I paid twice what other folks paid and got about half the service. I've always tipped on top of the scheduled gratuities but not this time - I never had any sort of personal interaction with the crew to make it worthwhile. The atmosphere was more sterile - the upstairs coffee area is almost too big and impersonal. Also, the timing for the Internet cafe is off - if I grabbed a coffee and sat at a screen, inevitably an elderly person would approach me for help because the guy staffing it had bass akwards hours to assist people. There were a few of us who spent plenty of time assisting other passengers. I will say this - the entertainers with the ship's crew were very outstanding. Much better than any other ship and that young woman from the Netherlands was astoundingly good - but then they were focused just on entertaining at the shows - where on the smaller ships the entertainers did a lot more to intermingle with the passengers - maybe they didn't sing as well but they were more fun to be around.. So here, better entertainers but not as much fun. Here's a hint - don't just dance on the dance floor at night - look for people who need a dance partner and ask them to dance with you. Every single night. Also, I had a bizarre and nasty fitness room experience - mostly because for some reason this ship has but two regular eliptical trainers and pretty much every single person wants to use them. I had started an hour long workout in the middle of the afternoon when most people were off the ship and another gentleman was next to me doing the same thing. We were two of five people in the whole place. A woman walked up and demanded that we get off and give her our machines. She relentlessly harassed us for the next 40 minutes and then returned with a rough looking attendant who had taken her at her word that we were the wrong-doers. When I let the attendant know that I wasn't happy with the situation, she accused me of being unpleasant. The man got off his machine and the lady insisted that it was too dirty for her to use. Did the attendant step in and get someone to clean the machine? Nope - stood by hands on hips whilst the mathematics professor cleaned up the machine top to bottom. Hey - he was on vacation and paying. Finally here's a hint with outside entertainers - please ask them not to use the solo women travelers as the butt of their comedy routines - just saying. It was a bit unnerving having to sink down in my chair for fear that I would be called out. Don't get me wrong - I managed to have a good time, met some folks I'm still in touch with, and there were some good people and plenty of fun - but when I'm on vacation, I don't want to have to work for my fun. Read Less
Sail Date August 2019
April 2019 - My wife and I have been on numerous cruises (22+) throughout the world on various cruise lines over the years. This was our fifth cruise with Oceania; the previous cruises were the Northeastern Seaboard, Bermuda, Cuba, India, ... Read More
April 2019 - My wife and I have been on numerous cruises (22+) throughout the world on various cruise lines over the years. This was our fifth cruise with Oceania; the previous cruises were the Northeastern Seaboard, Bermuda, Cuba, India, the Middle East and Europe and Southern Africa cruises. The 17-day Rio to Barcelona Cruise started on April 18, 2019. Our trip actually started on April 14, with our flight landing in Rio on April 15. Our pre cruise Rio de Janeiro tour included a few days at the Sheraton Grand Rio Hotel & Resort, which is located on the beach just west of Ipanema Beach; a great location. The hotel had great food and a very nice HUGE pool. It also had free car service to the city. We toured the HStern manufacturing offices and store (free tour from the hotel and back … worth the time to see how they manufacture jewels), Christ the Redeemer and Sugarloaf. The Oceania pre tour provided a lot of time to visit the local area on our own and also, the hotel pool area (nice pool). The hotel arranged for us to enjoy a Samba Dinner Show. The dinner was at a local restaurant and the show was near by. Both were wonderful. Boarding the ship was very easy. Our room was at the front of the ship on deck 6, room 6014. This was a good location as we were near the entertainment areas and the Spa, Game and Computer Rooms. The primary sources of food are in the rear; decks 5 and 9. Most points of interest are on 5, dining room at the rear and the Sirena Lounge at the front. Deck 9 has the computer room, card room and spa. The ship is a few years old but was very nice; very clean. It will be remodeled after our cruise. The staff was great and the food was excellent. Coffee, including specialty coffees, was available 24/7 on Deck 10 front and also, during select hours on Deck 5 rear. The ship provided complimentary water and soft drinks. The Program Director provided information about basically everything you needed to know on a timely basis. The ship had a cast of great entertainers on board and also a great band. They were very professional and excellent musicians. The cruise line provided two speakers who covered a wide range of interesting topics on the locations we visited and also, sea life. The passengers and the crew were all very nice people from all walks of life. The people on the ship made the cruise interesting and enjoyable. The only real negative was the price of alcoholic beverages; they are a little pricey. I signed up for the Scotch Tasting (around $20). They provided 11 bottles of Scotch to taste but only allowed 3 tastings. Three very small tastings. The bottom line … Don't do it. Take your $20 and go to the bar for your own glass of one or two Scotches. We had a lot of fun playing games and competitions to earn Big O points. We earned over 400 points which were cashed in on the last full day for Oceania merchandise. The visited Ports of Call follow. First, While in Brazil, the ship charges a 25% tax on purchases. RECIFE, BRAZIL – Our first port was located north of Rio, just south of the Equator. Recife is a quiet little city. The tour included a nice view of the city from the high point in the area, a pretty little chapel, a free coconut drink in the market and generally, a nice tour of the city with nothing spectacular to offer. It was a good introduction to life in Brazil outside of a big city. NATAL, BRAZIL – We took the Highlights of Natal tour. The drive out into the countryside was very nice and the world's largest cashew tree interesting (the tree is huge, covering more than a soccer field in area but only maybe 20 feet high). We stopped at an old prison that now is a market. The tour included a lot of time on the bus. Again, it was a nice tour of the area with nothing spectacular to offer …. oh, the cashew tree was interesting …. the highlight of the tour. Crossing the Equator was fun. Those of us who had not crossed the line before on a ship were transformed from a Polliwog into the Ancient Order of the Deep through a Special Ceremony not to be discussed further. The Atlantic Ocean was relatively came the entire cruise. MINDELO, CAPE VERDE – Cape Verde is sort of the middle of the North Atlantic, west of the African coast. The Mindelo – The Cultural Capital tour included a tour of several markets and the a liqueur tasting. The rum was great. This tour included a lot of walking through parts of Mindelo. SANTA CRUZ DE TENERIFE, CANARY ISLANDS – We took the Canada Del Teide tour. This was a wonderful tour that included a great lunch in a beautiful old monastery. This is a beautiful island with many interesting buildings and natural wonders. This was a very nice tour of the island. ARRECIFE, CANARY ISLANDS – The Southern Lanzarote & Wine Tasting tour presented a completely different perspective on the Canary Islands. This island is volcanic! The tour included an extensive tour of volcanic areas of the island, a ride on a camel and a meaningless wine tasting, although the vineyards were interesting. The high point of the island is the treeless volcanic areas. It's like being on Mars. This was an interesting tour. TANGIER, MOROCCO – The Highlights of Tangier tour was a fun time in a beautiful city. We visited a mountain top vista that overlooked the city and then drove down to the coast to walk into the Hercules Cave. This was interesting. We then toured the narrow streets of the city stopping in a market and a spice demonstration. The spice demonstration was very well done and worth the time. Tangier is a very interesting city with many different ethnic areas. Again, while in Spain, the ship charges a 10% tax on purchases. ALMERIA, SPAIN – We toured the area on the Mojacar & Cabo De Gata tour. The bus ride to Mojacar was very long but worth it: Mojacar is very similar to Santorini with white buildings (no blue roofs) built up on a hill top. The views are fantastic. The tour included a nice walk around the hill top city with some free time to walk around or purchase a beer, wine or whatever. The drive through Cabo De Gata reminded me of the hillsides of Southern California; dry. The tour is generally on the bus and the views are beautiful. ALICANTE, SPAIN – We took the Alicante, Novelda and Wine Tasting tour. Alicante is a beautiful city. The tour took us to a beautiful hill top church with a organ being constructed of stone; stone is abundant in the area. We then visited the Bodega Heretat de Cesilia winery. The tour of the winery was very nice and the wine tasting … worth the wait! The wines were very nice and free flowing. Most of us purchased a bottle or two to take home. The winery is small but the grounds are large. A beautiful place to drink a few glasses. This was one of the better tours on the cruise. BARCELONA, SPAIN – We left Barcelona immediately on a bus for Madrid. Getting off the ship was easy … you just had to wait your turn. Our tour guide was standing next to our baggage and when we all were accounted for, we left on a small bus. There were only 10 of us on the port cruise tour. Our first stop was at the Poblet Monastery where most of us generally froze. We were not dressed for a tour of a cold stone fortress. The tour was very nice and worth the stop though. From there, we continued to Montblanc for a FANTASIC lunch and city tour. Then we continued to Zaragoza for the night. Our guide took us out for a beer and snack. We were then left on our own to walked around. This is a very interesting place … beautiful by night. The next morning, were toured the city including the El Pilar Cathedral …. unbelievable!!! On the road again, we stopped at Madinaceli for a quick tour and another FANTASIC lunch. That night, we were at the Melia Madrid Princess hotel. The hotel was in a great location and was very nice. The next day we took a tour of the city with the afternoon on our own. We arranged to go to a Flamenco Dinner Show. We walked there and back with several other couples. Great dinner and show. The next morning we were picked up and driven to the airport. All of our tour guides were very good. They all spoke English well and were very approachable. Overall, the cruise was educational and enlightening … no security concerns anywhere. Overall, the cruise was great and the pre and post trips fantastic. You will see many different types of architecture, topography, and vegetation. You will meet many very nice people on the ship and also, tour guides and locals. Oceania really took good care of us; they were always there to make sure everything was taken care of during the cruise and also, during the pre and post trips. They really seemed to care. A great trip. Read Less
Sail Date April 2019
The Ship: Well maintained and operated. The crew was very helpful and pleasant. After dealing with a nasty private porter in New York (we ignored him, not sure why Oceania allows this) once we got to deal with the Oceania we had nothing ... Read More
The Ship: Well maintained and operated. The crew was very helpful and pleasant. After dealing with a nasty private porter in New York (we ignored him, not sure why Oceania allows this) once we got to deal with the Oceania we had nothing but positive experiences for the rest of our trip. Embarkation was easy. Crossing the Atlantic in the spring can be a little rough. I give great credit to the captain for his wisdom and experience. We bypassed two stops due to bad weather. I appreciated that he put the comfort and the safety of all those on his ship above that of any schedule. Food: The best I have had on any cruise line. One of our party was celiac and gluten free. They handled this very well and they prepared excellent gluten free food that looked and tasted like what everyone else was eating. The bread in particular was great. We tried all of the restaurants – the Italian one stood out with the best food and the best service. I highly recommend the Baristas on the 14th deck. Great coffee (better than most expensive coffee bars), quick and pleasant service and you are right next to the library and computer center. Laundry: A small free laundromat on each floor made laundry a breeze. Everything was clean and worked and there was an ironing board there as well. Being able to have clean clothes was a treat. Entertainment: The ship’s singers and dancers stood out for their enthusiasm and energy. They were also used to help out on the ships functions giving them much more exposure to the passengers than most of the crew. Internet: Satellite sourced, I do not think any ship internet is very good. Oceania Marina was no exception. Getting on the system in the middle of the day is almost impossible. Only at night or very early in the morning is the speed good enough to check emails. Library: I love libraries, lots of books and good comfortable chairs to while away a few hours of reading. Wood trimmed, and located next to the coffee bar, this library was very good. The only problem I had was that a number of passengers seem to feel that it was ok to take over a chair and ottoman and have a long winter’s nap, not the purpose for a small ship board library where room can be tight. The Passengers: The average age of the passengers on this trip seemed to be somewhat older than I would have expected, in their mid 70s and many had mobility and medical issues. There were a few younger passengers but very few. Most of the passengers were professionals – doctors, lawyers, engineers, etc. I did hear that the subsequent trip had a younger crowd. Gym and Exercise: Great running/walking track on top of the ship. The gym had good equipment for a smaller ship and it was much appreciated. There is a separate room where there were classes, particularly yoga Medical: There is a full medical center on board with a doctor, nurse and a two bed ward. All seemed very competent. This ship had just experienced an outbreak of Norovirus. They were extremely good at washing everything down and constantly disinfecting. At the buffets, you are served – you do not serve yourself. This really reduces the chance of contamination. Despite this, I picked up a respiratory infection and pink eye which required a hospital visit after the cruise and a course of antibiotics to get me back healthy again. Read Less
Sail Date April 2019
In late October 2018 my wife and I embarked on a 38-day Princess cruise from Southampton to Singapore via the Suez Canal, the choice of cruise was largely influenced by three of the ports of call. Highlight number one was Malta and ... Read More
In late October 2018 my wife and I embarked on a 38-day Princess cruise from Southampton to Singapore via the Suez Canal, the choice of cruise was largely influenced by three of the ports of call. Highlight number one was Malta and Valletta the capital, steeped in history and grand historic buildings this was a truly magnificent location and I would certainly like to return there one day. Highlight number two was the Suez Canal transit, while strictly not a port of call this amazing feat of engineering continually amazed with its everchanging vistas and was so unexpectedly different from what I had envisaged. Alas due to flash flooding and unfortunate death of a dozen lives we were unable to visit Petra in Jordan and the third highlight on our list, but at least we were safe and able to continue with our holiday. Sapphire Princess lived up to the usual excellent Princess standards of food and service, but it was the steam room and sauna that stood out as being properly hot with the facilities designated their own proper area and not out in the public arena, much better than on many other ships. One down side (my hair grows fast) being that I was starting to look scruffy and needing a haircut. I decided I couldn’t wait and would have to check out the salon and see if they do men’s haircuts. No problem and I was soon looking much neater and was pleasantly surprised at the price I was charged. Another great feature we have found on Princess ships is the self-service laundrettes (necessary on cruises of seven or more days) as we like to do our own laundry, maybe this is an Australasian thing? only trust this is a feature that is still being designed for and included on all new ships. Ps I have plenty of photos. Read Less
Sail Date October 2018
We booked a Sea Breeze suite on deck 9 in mid 2017. These suites were created when the ship was refurbished in October. 14 days before we were due to step on board our agent was told by Crystal that due to electrical problems the Sea ... Read More
We booked a Sea Breeze suite on deck 9 in mid 2017. These suites were created when the ship was refurbished in October. 14 days before we were due to step on board our agent was told by Crystal that due to electrical problems the Sea Breeze suites required repairs and we had been upgraded to a Penthouse Suite on Deck 10 under the pool deck. Our agent knew that after 25 years of regular cruising there are locations of a ship that we would not accept even if free. Under the pool deck is one area. Upgrade rubbish - suite size the same, fare the same and services to the suite the same. We asked if we cancelled would there be a penalty. Yes there would be no refund and read the small print we,Crystal, have the right to change the suites. We had also taken a 3 day pre cruise hotel package in Mauritius. Two days before flying out to Mauritius we checked the weather to discover the island was about to be hit with a category 3 (severe) cyclone and all air travel was cancelled to and from the island. We telephoned Crystal in Sydney and identified ourselves with the booking number etc. The voice at Crystal told us that they had no official notice of any Cyclone and they would only talk to our travel agent. Hello a cruise ship capable of holding 848 passengers heading into a cyclone forecast area and they did not know that fact. Does anyone in Crystal tell the truth? The coach from the hotel to the ship was a shambles. We arrived after 1.30 pm so lunch was not available - part of the service was suppose to be a champers lunch, which no one knew about. When we arrived on board we were told that deck 9 was closed due to flooding. Hello the ship must have great scuppers (drains) if only deck 9 was effected. When we told the Concierge that our concern with the Penthouse Suite was noise from the pool deck we were told they had never had a complaint about noise. Hello again. The now have one. For the next 14 days we had foot steps over our heads from around 7 am to 10 pm or later. Furniture was dragged across the deck. From time to time heavy trolleys trundled across the deck. At 5 pm the staff rearranged the sun lounges by moving them into position and dropping them. We complained to the Concierge and the time moved to 9 pm. When the deck was hosed down in the early hours of the morning we had the benefit of an early wake up call. On the second day we became aware that there were only 380 passengers on board, so that really explains why deck 9 was closed. The climax of the treatment we received came on day 5 when we discovered that the on board of US$1200 was not on our account. You had to spend that on board. Yes, we do read the fine print. After a meeting with the Chief Accountant it took another 2 days before the credit was put onto our account. Although the web site sets out the service to the suite we had to ask for such service each time. We only have a butler because we select the better accommodation and the butler comes with such accommodation. On the ship the Butler did not offer any service. On day one there were no canapes. Afternoon tea was never suggested etc. Service in the dining areas was initially very good but fell away in the last 7 days to poor. Read Less
Sail Date January 2018
This was our third Oceania cruise, and although we rated this “very good”, we did pass along to Oceania several criticisms, which we hope will be considered “constructive”. The good – Sirena is nicely restored, well maintained ... Read More
This was our third Oceania cruise, and although we rated this “very good”, we did pass along to Oceania several criticisms, which we hope will be considered “constructive”. The good – Sirena is nicely restored, well maintained and the staff is very good. There were some instances of poor service, but these are rare. The not good - bathrooms in cabins below penthouse level are too small. Dining - Grand Dining Room was most consistent (selections & preparations) and service was excellent. But the Terrace restaurant was just mediocre; okay for breakfast but other meals were inconsistent. It is too informal; cafeteria style for dinner. Compared to the outstanding dining on Marina last year, Sirena’s is a bit short on preparation and diversity. Primary dissatisfaction - severe overcharges for excursions and alcohol. A reasonable price might actually generate more sales and profit as well as sending customers a better message. Example: Alhambra & Granada private tour (16 people) ran $110 pp; the ship’s tour was $319 pp. This type of overcharge causes cruisers to spend lots of personal time to research and book private tours, and is a great inconvenience. For alcohol, two martinis cost $26+ with an included 18% service charge, and that's at Happy Hour! Overall, we would probably sail Oceania in the future, especially with certain policy and/or pricing changes. Read Less
Sail Date September 2017
*First cruise on Oceania, although 3rd cruise in a "R ship", so we knew what to expect when it came to the tiny cabin shower, public spaces, size, etc. Compared to Azamara's ships this recently refurbished ship is marginally ... Read More
*First cruise on Oceania, although 3rd cruise in a "R ship", so we knew what to expect when it came to the tiny cabin shower, public spaces, size, etc. Compared to Azamara's ships this recently refurbished ship is marginally better. *Itinerary was good but some of the port departure times were too early and detracted from the on-shore "tourist" opportunity. *Can't say enough good things about the dining experience. *The staff and their service were wonderful. However the ship's shops were pricier than expected for the usual cruise ship stuff. *We had included business class air that was the major disappointment for the trip. The airline (AA/BA) was fine but the routing were poor; a) not as direct as possible and b) "legal" but very short connection times. This was an issue both going and coming from the ship. For example, coming home; we would have missed our connection in ORD, except that our domestic flight out of ORD was 1 hour late in departing. * The 2 enrichment lecturers and the 2 bridge instructors were great. We dropped in on the beginner bridge game lesson and enjoyed it so much, we attended every one thereafter. Read Less
Sail Date June 2017
Sorry, Oceania, but Princess has a better product. The food was not enjoyable and rather repetitive. The pizza was to die for--literally--that bad! Here in Rome we had real pizza; the stuff at the Terrace Cafe was tomatoe sauce on ... Read More
Sorry, Oceania, but Princess has a better product. The food was not enjoyable and rather repetitive. The pizza was to die for--literally--that bad! Here in Rome we had real pizza; the stuff at the Terrace Cafe was tomatoe sauce on cardboard.The 24-hour International Cafe on Princess is marvelous. Sirena only offered a coffee machine and room service after normal restaurant hours. But what if you just wanted a small snack and didn't want to wake your cabin up. Food aside, there was one movie shown during the sea days. But why not more? Sea day activities were so-so. Kudos, however, goes to a magnificent and highly attentive staff. Everyone went over and above. The cabin on the 6th floor, midships, was small and again Princess (although this is an old Princess ship) does it better. The landside, post-cruise experience was really great. The Marriott Grand Flora in the Via Veneto region was beyond belief! The ground transport from ship to hotel and then from hotel to airport also went very smoothly. Overall, the ports were the better part of the journey. And, as always, were the great people we met along the waty. Read Less
Sail Date June 2017
Oceania is a good cruise line, and the Marina is a lovely ship. There are only 1250 passengers, so people who are wary of the 5000 -passenger vessels would be wise to consiser this company. It is never crowded, even in the Terrace ... Read More
Oceania is a good cruise line, and the Marina is a lovely ship. There are only 1250 passengers, so people who are wary of the 5000 -passenger vessels would be wise to consiser this company. It is never crowded, even in the Terrace Cafe (buffet). Oceania prides itself on its food, and in my opinion, does not disappoint. Many cruise companies have menus designed by famous chefs. Oceania has Jacques Pepin, and that tells the whole story, Oceania does not charge extra for its 4 specialty restaurants, and there are 4 on Marina. However, do the math, as we may be paying more upfront - so if food is not important, a passenger might be wise to choose a less expensive cruise comoany. That said, I have enjoyed all 4 specialty restaurants: French, Asian,Italian, and a steak house. In the end, however, it waa the itinerary that lured me to book this cruise:31 days that included 4 Caribbean islands, Cape Verde, Dakar, 3 Canary Islands, Madeira and Lisbon, 5 ports in Spain, Marseille, Monte Carlo, Portofino, Livorno , and ending outside Rome. Read Less
Sail Date April 2017
We chose this particular cruise as it was a transoceanic! The ports we wanted to visit were included and the number of sea days we enjoy! Everything about the Marina is perfect! Great sized ship, no lines and after the second day the ... Read More
We chose this particular cruise as it was a transoceanic! The ports we wanted to visit were included and the number of sea days we enjoy! Everything about the Marina is perfect! Great sized ship, no lines and after the second day the staff you work with daily know your name and your particular wants and likes. All the crew is there to make your trip a wonderful experience. Cabin was spotless, daily cabin service was timely and gracious. Pool days - no problem finding a lounge. Food was, as usual, excellent and the speciality restaurants Easy to schedule and delicious. Main dining room - excellent selection and great food. Best shakes and malts in the world at Waves! Entertainment was very good throughout the ship! Trivia was tough! Great vacation - 4 more sailings booked The Cruise Critic "Meet and Greet" was a huge success-many of the people we met there became our tour, dinner and activity partners. Read Less
Sail Date April 2017
Ports. Ports. Ports. The Pacific Princess is a small ship that can visit smaller ports that larger ships can only tender. That part of it we really liked. We didn't like being confined to our cabin during Tropical Storm Arlene ... Read More
Ports. Ports. Ports. The Pacific Princess is a small ship that can visit smaller ports that larger ships can only tender. That part of it we really liked. We didn't like being confined to our cabin during Tropical Storm Arlene because of 15-20 foot waves. The PP I believe has stabilizers. They must be 3 feet long. People were being seriously injured because of the rough seas. I fell, hitting my head, and pulling muscles in our cabin when the ship lurched violently (add that to being sick for 3 days). A 18 day cruise turned into a 13 day one. The entertainment was mediocre with the exception of the dancers (who left the ship in Fort Lauderdale). Best dancers we had ever seen. Everything else was oh-hum. One comic was gross and we walked out. Another used sexual references that we thought we inappropriate. The tenor was excellent. The mentalist was entertaining even though he only had 3 effects I believe in his act. Food was very good in the dining room and the buffet. Princess made the buffet into a 'bistro' on sea days that had pretty limited offerings. I did not like it after the 2nd or 3rd time we used it. The desserts were outstanding. The presentation and selection in the buffet when we had one was very good. Our waiter and his assistant in the dining room were excellent. The personnel on the ship were great. Great, friendly, helpful service with just a few exceptions. One of the best cabin stewards we ever had. The ship is in dire need of a refurbishing. It is scheduled for one I understand. There isn't a chair on the ship that has a firm bottom. Lots of dings, rust, and fading paint everywhere. Carpet is dated and faded. Kind of depressing. During one show a light fixture fell out of the ceiling. Our cabin, a balcony one, was very, very small. Mattress was shot. Linens were adequate. There are few 'American' outlets to plug a computer into anywhere on the ship. The size of the ship is perfect however. Instead of walking for 20 minutes to get anywhere, everything is a short hike away from any cabin just about. The library if it had better chairs would be a delight to hang out in. Internet was adequate except that it could not be accessed very well in our cabin. We learned 3 days before the end of the cruise that it helped get service if we propped the cabin door open. Terrible. Met people who didn't understand that their free internet service extended to both people in a cabin. Sad. Disembarkation was perfect. The best we ever saw. Read Less
Sail Date April 2017
My husband and I enjoy repositioning cruises, and we picked this itinerary because the port of calls were unique and more appealing than most bigger ship itineraries. We are frequent cruisers on Princess, but have never cruised on a ... Read More
My husband and I enjoy repositioning cruises, and we picked this itinerary because the port of calls were unique and more appealing than most bigger ship itineraries. We are frequent cruisers on Princess, but have never cruised on a small Princess cruise ship like Pacific Princess. At first, we were concerned that we would be bored with a stretch of 6 days at sea, on a small ship. Our fears were soon overcome, as we enjoyed the many activities, superior entertainment, and fabulous food, made available on this ship. We joined up with the Pacific Princess in Venice, Italy, and with the help of the Princess staff, booked our overseas flight through their EZ Aire Program, and saved hundreds of dollars on airfare. We embarked at 1:00 pm, and were the only passengers in the Terminal ! Needless to say, there were no lines, and no waiting. We walked right on board. Pacific Princess is a classy older ship, who will soon go into Dry Dock for upgrades. Our segment of the cruise was part of a World Cruise, and most of the passengers were cruising for 111 days.It was quite different to be in a small environment where most of the passengers already knew each other. It did create a cozy environment, though. Everything from the personal attention we received, to all the activities we enjoyed, to the port calls themselves, was super!! We especially enjoyed the "Top Notch" variety of entertainment, some of which was Broadway quality. This was a great cruise, and we left with many wonderful memories. Disembarkation took about 10 minutes, from the time we cleared the ship, until we went through Customs. Read Less
Sail Date April 2017
We sailed from San Francisco (February 4, 2017), with final destination in Sydney. It sure beat having to fly from Orlando, to Sydney. There were stops in Oahu, Maui, Western Samoa, Tonga, Auckland, and Bay of Islands. I highly recommend ... Read More
We sailed from San Francisco (February 4, 2017), with final destination in Sydney. It sure beat having to fly from Orlando, to Sydney. There were stops in Oahu, Maui, Western Samoa, Tonga, Auckland, and Bay of Islands. I highly recommend this ship; the best way to some up the ship, would be elegant. Karen (Activities Staff) made the time fly by and extremely fun!! My wife and I are Elite Plus with Celebrity, so we know what fine cruising should be!! When we crossed the Equator, the ship had a big ceremony for all the Pollywogs to trans form into Shellbacks. All the passengers and crew had to lineup to "Kiss the Fish." Some received more attention then others. Ha Ha We sailed on the Azamara Quest, in November, this is the type of ship we expected. The only thing some cruiser might not like, is you have to dress up for dinner, we enjoyed it. Read Less
Sail Date February 2017
I am a widower and this complicates fare prices for such a long cruise. I saw this positioning cruise offered (5 back to back cruises in one) and it was just right for me. Airfare and two hotel nights on each end were included. Their rep ... Read More
I am a widower and this complicates fare prices for such a long cruise. I saw this positioning cruise offered (5 back to back cruises in one) and it was just right for me. Airfare and two hotel nights on each end were included. Their rep met us at the airport, and on embarkation, transported and escorted us through with no problems. I had a partially obst. view cabin with balcony and was pleasantly surprised that the view was very good, unless you wanted to view the pier below you in port. Many times my port side view faced the open harbor in port. It was spacious and lots of storage. Bath and shower were excellent designs. Colors were a soothing RCI blue and the couch comfortable enough for a nap. My cabin attendant(V Bascombe) all the way to Singapore, met every perceived need and was superb service. Service was available for $30 that washed and folded my laundry. As I was a single in a double cabin, I received two points daily in the Crown & Anchor status. I started as Gold and ended the last cruise as a Diamond! I thought this very generous of RCI. Their service center also accepted my much earlier RCI cruise based on photos of my wife and I on board. Ovation of the Seas (OS) was new and exciting with inovations like North Star the fair like ride into the air 300 feet over the water and the side of the ship .Surf riding , roller scating , bumper cars and other team activities. North star was fun every time. My only problem was with the crew at the free fall ride that signed me up, gave me a wrist band , asked me to wait an hour for my appointment time ( I came early in case of a crowd or instructions) and then decided after all this to weigh me and decided that I was over the limit. I explained that I had not gained or loss a pound waiting the hour I had been sitting there. The food of course was a central part of the trip on any cruise . At first I was in the rotation for the four gratis restaurants. This was fun and the food very good. The waiters and their head waiters were going to amazing lengths to please every wish. As long as you were in the rotation, you saw the same service each time. I failed to turn in my request slip on one segment and then fell out of the rotation. I found this not unpleasant , as a single guest I could be fitted into any group including some Germans I found very pleasant company. As I met others I became attached to them and we had excellent dinners together. The menus were supposedly varied by restaurant, but in the long run (52 days) , Salmon is Salmon no matter what you name it. I never had a bad meal. On one occasion I casually remarked to my table mate that this beef was more well done than the rare I had asked for. The waiter wisked it away in an instant and returned in moments with a new plate with rare beef apologizing the entire time. I became very fond of the wait staff. The staff out front of the restaurants had to put up with a lot from guests too early or late for reservations, showing up with groups of up to 20 Chinese who want to sit together ( this takes up many tables that other guests are expecting to have nightly) . I seldom ate at the buffet other than lunches, but it offered all anyone could ask for. The army of young staff there kept it clean and offered pleasant smiles to all. The entertainment on board was selected by Joff, he was a excellent and charming director. The acts were delightful and varied each night. The big event in the hi tech theater 270 was Spectra, a real wow show the first time seen, special effects and lights, circ de sole acts etc.. Once was enough. Another great show was the high energy Vegas show with feathers and show girls that never got old. Local acts were added at each port and many were very, very good. After Singapore , a new cruise director (and many other crew and staff) came and he seemed to employ old friends who should have retired. I mean really, a mimic doing Tom Jones? The ports were great and I chose this voyage because of the many Asian & middle eastern stops I had never seen. The size of our ship meant that many ports were not available to us and we had to dock at container ports. Shore excursions were varied and fun. The value of a "ship will wait for our own excursions" was proven several times over the two months by late buses. The captain turned the ship around in the Yellow Sea to recover a body seen in the water. We did a complete accountability of all guests and crew, then took it to S. Korea with us. The debarkation at the port in China was the usual wait for bags but it must be said the Chinese authorities did their best to help and cooperate with the crew and passengers. It went well as could be expected for 4500 people departing at the same time. The voyage was a real adventure and a lifetime experience . I will always appreciate the genuine kindness and concern of the many RCI staff and crew that did so much to make two months at sea a fresh and beautiful experience. Read Less
Sail Date May 2016
Itinary we want to go to st Helena and ascension we got to st Helena but not ascension Due to rough seas for a tender .think in five years a tender has not got ashore .we felt the ships food was not as good as other ships we have been ... Read More
Itinary we want to go to st Helena and ascension we got to st Helena but not ascension Due to rough seas for a tender .think in five years a tender has not got ashore .we felt the ships food was not as good as other ships we have been on but at no point did we ever go hungry . Entertainment as good as any London shows one of the singers called Roland Carr had fantastic stage presence t and I hope he gets picked up . Also wonderful polish singer opera again should be in opera house infact told her that. Staff excellent nonthing too much trouble reception who also speak German first class . Captain was very visible every morning as close to 11Am spoke to every one. A lot of the bigger ships could take a lesson . The ship has every thing that the larger ships have bridge, quizzes , shuffle deck, didn't Play . We had village fair which was very good captain again visible also wonderful weather. We didn't do any tours as we had been to most places .very good shuttle bus as Walvis bay got ripped off by taxi May be in the on board news paper would be good idea to put local fares in if there is no Shuttle bus. Felt shopping for presents unless you did it ashore ship,is missing out teddy bears things for grandchildren .also needs a shop where things you might have for gotten .i relize ship is that much smaller but feel shopping could have been better. Read Less
Sail Date April 2016
Sailed from Papeete, French Polynesia to Lima Peru. Cuisine on ship was unbelievable. Top quality food. No charge for specialty restaurant dining in the four specialty restaurants on board. Main dining room was excellent also. ... Read More
Sailed from Papeete, French Polynesia to Lima Peru. Cuisine on ship was unbelievable. Top quality food. No charge for specialty restaurant dining in the four specialty restaurants on board. Main dining room was excellent also. Specialty restaurants require reservations, but the main dining room did not and we never had to wait. For lunch the Dining Room featured different areas of the world each day and a food sampling plate was available of special delicacies. Don't normally eat in the buffet for evening meal but couldn't pass up, steak and lobster tails on two occasions. Higher staff to passenger ratio and it showed. Prompt attention to all details, whether dining or cabin. Staff was extremely friendly and efficient and frequently remembered our last name. Ship never felt crowded. Afternoon tea was special and sweets served often changed, accompanied by a string quartet. Only disappointment was not being able to tender in at Easter Island due to weather on both scheduled days. Rest of the ports were special and we enjoyed each one. You do pay more on Oceania but the money was well worth it. There is no charge for soda or specialty coffees. Have a variety of Coke products along with bottled water in stateroom refrigerator at no charge with daily replenishment was nice. Also encouraged to take readily available bottled water (free of charge) when going off the ship. Some of the meals like all those in Red Ginger Restaurant, ate there three times, equaled or exceeded some of the top restaurants around. Read Less
Sail Date April 2016
Boarding at Valparaiso went well. Our cabin was great, and we were on G deck, the lowest passenger deck. The cabin was very clean, and certainly larger than what we have had with other cruise lines at a similar level. What was good ... Read More
Boarding at Valparaiso went well. Our cabin was great, and we were on G deck, the lowest passenger deck. The cabin was very clean, and certainly larger than what we have had with other cruise lines at a similar level. What was good that our suitcases slipped under the bed, which we have not been able to do with some cruise lines. Our cabin steward Johnny was first class. Cabin was left immaculate each day. The ship was very clean throughout. Newsletters for the UK and Australia were available daily, which meant we did not feel disconnected from the World. The theatre shows were very much hit and miss for me. I have a low tolerance regarding entertainment, and if I am not enjoying a show within the first 10 minutes, I have no hesitation in leaving. I only stayed through 4 shows in the 20 days sailing. Some acts were dreadful unfortunately. We were on Freedom Dining, and unfortunately in the main, it was not a pleasant experience, to the point that we used the buffet more than the restaurant. We felt rushed most times, with being seated, handed a menu, and before we had even had time to introduce ourselves to the other table members, let alone time to study the menu, we were being asked what we wanted to order. The food was so so. My wife had to send her meals back twice due to asking for no meat to be served with blood in it, and having it delivered oozing blood. On one occasion, she ordered roast pork, and it was mainly fat and gristle, so she left most of the meal. If that had happened on our preferred cruise line, the waiter would have asked what was wrong, and would have offered a replacement, but the plate was just whisked away. Ordering the ice cream or sorbet was a joke, because each time itcould be drank from the bowl because it was melted. No good putting ice cream in hot dishes guys. One other thing on it. We are used to the table waiter going though the menu, explaining what each item was, and making his recommendations, then waiting a short while before taking orders. I am not French, and could not understand what some of the meals were with the menus referring to the meals using French words. A dumbo maybe, but surely, plain simple menus in English would not be too hard to do. The buffet was great. No problems there at all. The tables were cleared quickly, the choice of food was good, and we could take as long or as little time as we wanted to, to eat. Also, a nice touch seeing the tables in the buffet laid up for the evening dining. The pub, the Crows nest, and The Globe were evening hangouts for us, and we enjoyed each venue. The musical entertainment was good, the quizzes were good, the staff were great. The Battle Of The Sexes was great fun, but I would have liked to have seen some debates on World issues take place. The itinerary was not great, but we knew that, so no issues on it at all. Unfortunate that we could not get into Bora Bora, and disappointed to hear some passengers complaining about it. We have been there before, so no issue on not making it in. The dress code was relaxed in the main, though I think it could have been slightly more relaxed for the buffet in the evening, with the wearing of dress shorts and a shirt, or collared top allowed, especially so on boarding day and port days. It was good seeing the staff asking people to leave because they were wearing shorts, but disappointed that on one occasion they asked a man to leave, and 2 minutes later ignored a young woman that came In with thigh high cut off jeans with ragged ends. The dress code is a close thing, because on several occasions we seen women wearing what would be termed shorts being allowed into the dining areas, whereas a man wearing pants the same length would have been refused. Disembarking in Sydney was great. We self disembarked at 7:15am, though I staff member tried to prevent us leaving, because he said that he had not been informed that clearance had been given. We soon convinced him that it had, and that we were going off like it or not. From ship to the airport in 30 minutes using the train from Circular Quay. Cost $14 each, which included the airport access fee. (Seniors fare for Australians holding a Seniors Card. I think a couple of $$ more for those that do not hold one). This was a first cruise with P&O for us, after spending some years using another cruise line, so I guess the question is, would we book with them again. A close thing, but the answer would be yes. There was nothing drastic enough that would prevent us booking again with them. We managed the dining problems we encountered by simply using the backup option, and that was fine. When leaving the shows early, we simply went and listened to entertainment in another venue. Overall satisfaction was not excellent, but certainly good. Some tweaking of the entertainment and training of dining staff would have brought an excellent rating from us. Read Less
Sail Date January 2016
We sailed on the Repositioning cruise from Boston to Tampa Florida. On this cruise, my husband and I reached our Diamond status with the Crown and Anchor Society. We had 69 nights onboard when we sailed so we reach Diamond on the 11th ... Read More
We sailed on the Repositioning cruise from Boston to Tampa Florida. On this cruise, my husband and I reached our Diamond status with the Crown and Anchor Society. We had 69 nights onboard when we sailed so we reach Diamond on the 11th night of the 13 night cruise. Embarkation in Boston was very easy. We were among the first to arrive at the terminal and check in went well. We waited until about 11:30 and, and after the Diamonds and above were ushered on, we boarded. We got to the Windjammer before the big crowds arrived and enjoyed out lunch outside in Rita's Cantina area. Rooms were ready on time at 1 PM. We dropped off our carryon bags and walked around the ship until muster drill and sail away. It was a cool sail away from Boston but that was expected at the end of October. The first three days were days at sea to get to the southern Caribbean. Activities were limited unless you like to get involved in the Trivia challenges that ran throughout the entire cruise. Not our thing. There is a movie theater on the ship but the choice of movies for the entire 13 days was very poor. They had about 6 movies that they kept playing over and over. The titles included Antman, Furious 7, Jurassic Park, Lincoln, and Terminator and one more that I can't remember. I thought that was a VERY poor selection since it was a 13 day cruise and only 6 movies. Being at sea for three days in both directions, it would have been nice to have a better selection available. You could tell that there were no special attractions added for the 13 day cruise. There were movies on the TV in your staterooms but who wants to sit in your stateroom all the time. We went on with $450 in OBC and I was wondering what I would do with all that credit. I played Bingo and that eats up $38 a time. Then about half way through the cruise, I had to make a trip to medical. That ate up $227 worth of my credit but I was glad to get the relief for my problem. So, in the end, there was no problem using up the credit. We had My Time Dining and went to the Main Dining Room the second night of the cruise, the first Formal Night. We were given a table for two right next to the Hostess Desk and did not enjoy dinner at all. The hubbub of the waiters seating people, the passengers coming and going, the Hostess doing her job, and the busing station right across from our table did not make for a good dinner atmosphere. It was like eating in the middle of a tornado. After that night, we went to the Windjammer every night and enjoyed a much quieter and pleasant dining experience. They lower the lighting and it is really peaceful there. RCCI really needs to work on their My Time Dining program. The passengers were largely Senior Citizens, as we are also being 71 and 75. There were only 19 children on the cruise. Many of the passengers were headed to their homes in Florida for the winter and used this cruise to get there. There were several repeaters who do this cruise every year. We had a very large Meet and Greet gathering with about 276 Cruise Critic members in attendance. We enjoyed a very active Roll Call before we sailed with over 2200 posts. No officers attended out Meet and Greet, which I thought was strange. The Food and Beverage Officer and the Hotel Officer did host a special luncheon for us on the way back to Florida which was a nice touch. The Roll Call group did a Slot Pull on Tuesday and we did pretty good. We each put in $21 and walked away with $18 each. That is pretty good. The last time I did the Slot Pull, we lost everything we put in. Our stateroom attendant, Edwin, did a fine job. Our room was always neat and clean. We asked for some ice to cool our water and Sprite down that was part of our Emerald Welcome Back Gift. He got up the ice right away and kept ice in our room for the rest of the trip. He did towel animals almost every night. One was an alligator. I had never seen that one before. He called us by name every time he saw us in the hall and always asked if every thing was OK. He did a great job. We were in cabin 9623, an inside on deck 9. It was nice location for getting any where on the ship, up two for pool and Windjammer and down three or four for shopping, shows, walking, and entertainment. We use the stairs when we are onboard to help with some of the extra calories we consume. We always do inside cabins on our cruises. Have never had any regrets. Had a balcony once and hardly used it so the insides work just perfectly for us. We enjoy each island we stopped at. Our ports were St. Kitts, St. Lucia, Aruba, Barbados, and Curacao. I made arrangements on each island for Island Tours from local guides. Each of them did a fine job. We got to see each island and learned some history and interesting facts about each one. The three sea days back to Tampa seemed to drag a bit. Again, Trivia and Bingo were run each day but the same bad movie selection was played. The chair hogs around the pool had their towels out by 7 AM and there was rarely any place to be able to just sit on that deck. No one seemed to care that no one was using most of the deck chairs that had towels on them. All in all, it was a pretty good cruise. We enjoyed our meals and really like to go to the Main Dining Room on sea days for the Salad Bar. No big shrimp this year. They use to have shrimp on there the size of your thumb. This time, they were just the small salad shrimp but still a great lunch salad. My husband won't fly so we usually drive to the ports. This time, being a repo cruise, we had to be creative. We took the Greyhound bus to Boston the day before and stayed at the Holiday Inn Express in Dorchester. They had a shuttle that took us to the pier on the morning of the cruise at no charge. When we landed in Florida, we rented a car and drove back to upstate NY. We did the trip in two twelve hour days. It was a long drive but we made it safe and sound. We booked a cruise for next August while we were onboard. That will be our first Diamond cruise and we are excited to take advantage of the Diamond Crown and Anchor Benefits. Read Less
Sail Date October 2015
My wife & I were on the recent Singapore to Shanghai 9 night sailing. We are experienced cruisers across many brands. We love cruising & mainly look for the positives. There were some minor disappointments on this cruise but we did ... Read More
My wife & I were on the recent Singapore to Shanghai 9 night sailing. We are experienced cruisers across many brands. We love cruising & mainly look for the positives. There were some minor disappointments on this cruise but we did our homework before we left & we knew there would be some changes with the ship moving to the China market. We scored a great last minute special for this cruise & combined with doing our homework such as pre-booking most things we really did enjoy this cruise. In retrospect the minor problems were just that, minor. Maybe if we had paid full price, we may have been more disappointed in some things. Here was our experience: We flew into Singapore the night before & stayed at the Conrad near Marina Bay. This was a fantastic 5 star hotel & I would not hesitate to stay there again. Embarkation: We were Gold status & this did take a while. There were more people in our line than the newbies. I use a walking stick to get around & I appreciate when there are special lines for us people that are somewhat disabled, but only noticed one of these special lines at the security point. Ship: After we boarded, we set off to explore the ship & yes we were Wowed! The overall layout of the ship was great & everything felt new, clean & somewhat luxurious. We have sailed on the Allure so we were hoping for some funky new things on this ship that RCI had promised in its marketing & I felt in most parts they delivered. eg, The 270 lounge was amazing & one of our favourite areas to relax or see a show. We loved our stateroom, a spacious balcony up on deck 13. It was very nicely & cleverly appointed & very comfortable & loved using my wow band to open the door. We also loved the Seaplex & bumper cars as well as the North star. We did this over Hong Kong which made for amazing views & we were lucky the wait was not too long as most people were still ashore at the time. Another great venue was the Music hall, it was a great big two storey space that catered for bands, nightclub or other get-togethers. The main Theatre entertainment was a bit hit & miss. I thought the shows in the second half of the cruise were better. Unfortunately they replaced MamaMia with a new show called Sequins & feathers & other than the pretty girls on stage, lol, I really didn’t enjoy this feature show. I thought the music & dancing just didn’t have a nice mix & flow. It just looked messy & disorientated. My favourite area was the solarium up front and I spent a lot of time lounging around there. This is truly an all weather ship to suit one & all. Food & service: We sail Royal for their amazing ships not for their food. I personally have had better food & service on other Cruise lines, both cheaper & more expensive. We did however like the dynamic dining concept. We tried American Icon the first & last nights of the cruise. The first night food was not bad but the service was the worst I have ever come across of my 12 cruises. Seriously it was terrible. The last night service was better but the food was horrible. Chic in contrast was much, much better & ate there twice also. Silk was nice overall but thought the ambient lighting was just too dark. Never tried Grande. Of the fee paying eateries we tried Jamie’s twice & loved it, it was clearly our favourite on board. We also tried Chops Grill & were very disappointed. We always do a steakhouse on each cruise & they have always been great but this was terrible. Once again the lighting was very low, the service was only average & the meals bland & not worthy of the extra price. Presentation on the plate was clearly lacking & the food just didn't excite the tastebuds. Windjammer was ok food wise but it seemed everyone else on the ship was there the same time as us. Some days we did a full lap around & could still not find a spare seat/table, Once again this is extra annoying as remember I use a walking stick, so trying to find a spot while balancing a plate of food ain't easy! Food from the cafe's were very quick, nice & easy but the pizzas were quite bland also. The 270 cafe was a hit for us, good food for breakfast or lunch & never crowded. We had Royal Replenish drink packages which we had pre-paid from home. These did work well from bars for coffee’s, water, etc, but some of the automated machines often seemed to be out of order. In regards to C&A & M&M we did receive all info in our Staterooms as normal & the normal type of events were held. Ports: Pre booked ship excursions for Vietnam – local town of Vung Tau, & Xiamen China – city highlights. Both trips were just ok, nothing special. In Hong Kong we docked overnight & used this extra time for our self organised trip to Macau. This was a very long day but well worth it, got to see Giant Panda’s, the old & new towns & the amazing Venetian Casino which is said to be the largest in the world. Guest services, well this was where a lot of improvement could have been made. Lucky we didn’t have to go down there very often. Constant long lines & the mostly Chinese staff had very little English skills. Admittedly, I don’t know much chinese but this was a bit frustrating when trying to organise our passports for a visit to Macau. It took 3 separate trips to Guest services to get this organised & then on the morning we arrived in Hong Kong & went to go pick up our passports so we could make our way to Macau, there was a total shambles in the Port hall & no-one from RCI seemed to know what the procedure was & we along with many other disgruntled guests spent 1-2 hrs waiting to get our passports, & then made to feel that the mix up was all our fault by the Chinese RCI staff. Their rudeness in the matter shocked a lot of us passengers. So much for Customer Service? As for Shanghai Disembarkation, well no-one can be blamed for the fog & it delayed our docking for several hours. However the whole process was handled very poorly. The ship apparently anchored out of the harbour at about 3am, It would take another 5 hours of sailing from this point to Dock. So, unaware of this, all passengers were up early to meet in their respective areas to get ready to get off the ship, but No, it wasn't until about 9am that they told us we would still be hours away from docking (maybe 4 –6pm) and we could return to our rooms. They could have told us this two hours earlier & we could have slept in some more or not have rushed to Breakfast, etc. They did give us free internet & lunch. Later in the day when we finally could get off we were lucky that we did self assist with our luggage & didn't have to put up with all the craziness in the terminal. However we were in line waiting to get off the ship for a long time because many people in front of us who still had to pick up their luggage in the arrivals hall, had gotten into line well before their number had been called. This just meant that not only did they hold us up, but they then standed around waiting in the cramped area in the terminal waiting for their luggage & adding to the confusion. This was very poorly handled by RCI. We then got a taxi into the city where we already had a hotel booked. The Raddison New World Hotel. A nice hotel but not as nice as the Conrad in Singapore. This was the largest Cruise Ship to ever visit Asia, so the welcome we received in each port was a real highlight, with lots of Chinese Dragons & drums & dancing. Our balcony was on the Starboard side & we always seemed to dock on this side, which worked out well for us as we had prime viewing for these great welcome exchanges. Overall we had a great time & would cruise the Quantum again for the right price/Itinerary. Read Less
Sail Date June 2015
Embarkation was an orderly mess. We got to the cruise terminal before 11am, but boarded the ship around 2pm. Boarding was color-coded, and we were surprised that they were calling all the colors except ours -- 10 colors were called ahead ... Read More
Embarkation was an orderly mess. We got to the cruise terminal before 11am, but boarded the ship around 2pm. Boarding was color-coded, and we were surprised that they were calling all the colors except ours -- 10 colors were called ahead of ours, although the terminal had only a few hundred people when we arrived. And Windjammer was full when we went up for lunch, so it probably wasn't FIFO from the terminal. Debarkation was worse. Quantum wasn't sailing out the day we reached port, as they had an event at Royal Theatre with Shanghai government officials that night (so that's why we needed to get to Baoshan quickly, in spite of fog). The right thing for the hotel dept to have done was allow us to leave the rooms when they called our luggage tag numbers, and not force to crowd 4,239 guests in Royal Theatre and 270. They also closed out the food outlets an hour before we reached port, so Deck 5 public spaces were all crowded with nothing to do and standing room only for a lot of people. Upon reaching the terminal, many people who debarked ahead of us were still there. It was just fortunate that we booked our own Shanghai tour and I was able to update our guide constantly with our arrival info, so we were able to meet up at the offsite parking area in good time, in spite of private vehicles not being allowed to park near the terminal due to the Quantum event that night. Dynamic Dining (now Dynamic Dining Choice) is good for people who booked together, such as families and friends. It's just like going to a restaurant with reservations. If travelling alone, traditional dining (or Dynamic Dining Classic, for Quantum Class) would definitely be better. All our reservations were there, so I never experienced the "missing reservations" problem that other people had. It's also so much easier to modify reservations on the Royal IQ app than on the RCCL website. Lesson learned -- dine early to get to the shows that don't need reservations, and be at Royal Theatre 15 minutes before a show to avoid pillar obstructions. Windjammer after the show if you get hungry. The restaurants were a mixed bag. The only one we paid for was Jamie's for lunch ($15), and it was very much worth it. We usually had excellent food, a good server, and good service times, although it was rare that we got all three in one meal. The menus were changed twice -- menu A on the first 3 nights, menu B on the next 3, and back to menu A with additional Chinese dishes (but without many of the Signatures and Classics) on the last 3. One thing I was happy about was that we were able to get ice cream or sherbet at every restaurant, even when it wasn't on the dessert menu. North Star -- long lines whenever we passed by, so we didn't go. iFly -- did it twice, because fog on the last day made the captain open up a lot of activities. It might have also been possible to fly without reservations on the second to the last full day, as iFly personnel told me to come back on that day, although I didn't. Waverider -- sister says there were times that only two people were using it alternately, but there were always a lot of people when I passed by. Entertainment -- only Starwater was reservable, but I don't think everyone had a chance to watch because 270 was spacious, but had much fewer seats than Royal Theatre. Unlike earlier cruises where the entertainment was posted in the Royal website, we only knew the shows for the day when the Cruise Compass came out, which made it difficult to match reserved dining and going to shows. The Music Hall was a useful venue, but they seemed to have turned it into more casino space now. Guest Services -- laundry dept lost one of my underwear, and cost to replace was a little under $10. Chinese girl at guest services kept on saying that laundry dept couldn't find it anymore, so I would be credited $80. I thought that was impossible, because I was claiming $9+, and wash & fold was only $30, so I thought maybe she was saying $18. The next day, $8 was credited. Please practice your English more. Lesson learned -- have it in writing and signed. Now that I've been spoiled by Quantum, I'm not sure if I'll ever go on another class of ship again. Read Less
Sail Date June 2015
Having done more than forty cruises, ten of which have been with R.C.I. this is without doubt the worst cruise my wife and I have ever been on. The problems started before the cruise began with total confusion over the need for an Indian ... Read More
Having done more than forty cruises, ten of which have been with R.C.I. this is without doubt the worst cruise my wife and I have ever been on. The problems started before the cruise began with total confusion over the need for an Indian Visa. Despite the fact that I made it known to R.C.I. that I did not intend getting off the ship in Cochin I was informed that I would not be allowed on the ship without an Indian Visa. Having gone to a great deal of trouble and expense to obtain one you can imagine how angry I was when I found out that a visa was not required if you were not leaving the ship in Cochin . Embarkation at Dubai was a shambles with little or no supervision. As a diamond member I was supposed to have priority boarding but had to join the stamped. Boarded the ship at 11.45am but luggage had not arrived in time to change for dinner at 8.15 pm. Spent large part of the cruise queuing to see Guest Services or the one person attending to problems with the internet packages. For a smart ship the internet service was extremely poor. Port information for passengers doing their own thing was none existent. Most cruises provide you with a map and some local information The ship was clean and smart but lacked the wow factor. Has less wow than the Freedom Class ships. Windjammer was like a cattle market most lunchtimes with people wandering about with plates looking for a table while i saw four people sitting playing cards and nobody doing anything about it. The food choice was limited and often not very warm. The only alternative lunchtime dining was in the American Icon which was only open for two hours The main restaurants were fine and the food very good but the menus were a bit limited. The ship was obviously gearing up for the Chinese market and there was large crew changes with several hundreds of Chinese crew members joining the ship mid cruise with many receiving training during the cruise. Training should have been done in small numbers on other ships before they came onboard. Highlight of the cruise was disembarking. This was the smoothest disembarkation ever. Congratulations to the Singapore Port Authorities. R.C.I. No more. Read Less
Sail Date May 2015
There isn't enough room to write all the wrong from this cruise. Never again will we travel R.C. Embarking was a nightmare, Debarking was a nightmare, construction was on going with workers walking around with strong smelling cement ... Read More
There isn't enough room to write all the wrong from this cruise. Never again will we travel R.C. Embarking was a nightmare, Debarking was a nightmare, construction was on going with workers walking around with strong smelling cement cans.,casino was closed and being worked on, restaurants were closed and being worked on, if you were American-they swept you under the rugs, Card room was only reopened (after being told they didn't have one-but we knew they did-the last day of the cruise, shows were cancelled and others were put in place to cater to 'other ethnic' culture, they didn't give credit unless it was going right back into their pockets, everything was way Over-priced. I could go on and on and on. I and anyone that we encountered will never use R.C. again. Food was discusting, Sometimes we didn't even get service in the dining rooms once we were seated, they tried to cheat us out of monies we paid (what they asked for) for the Spa to get nails done-got there and they wanted 20.00 more (which was already 3 x's higher than I pay at home normal) just to take off the polish that was already on!. I refused and then it was a hassle and took days to get refund!. tried to call guest services and after two min of music,finally got the ring and then phone went dead-said 'time out'!!!!. Standing in LINES at guest services for any little thing was another huge issue. Everything was terrible. Room was decent with enough storage-the only good thing I could say! Read Less
Sail Date May 2015
break down first day spent at dock, 2 days in pool goes green needs emptying. cabin smelly noisy, broken tap and water running. industrial fans in hallways to get rid of sewrage smell, staff washing coridors stairs and lifts with ... Read More
break down first day spent at dock, 2 days in pool goes green needs emptying. cabin smelly noisy, broken tap and water running. industrial fans in hallways to get rid of sewrage smell, staff washing coridors stairs and lifts with disinfectant because of disentry and flu. t.v pre taped in Mexican and old movies no live t.v or news in 18 days. internet package $200 pluss. grand ballroom entrance way with dance foor. movie theartre screen by pool. piano bar repetitive after 18 days same artist same songs. price list mexico to Hawaii beer $4 cocktail $8 cigaretts $3 Hawaii to Sydney beer $6.50 cocktail $14 cigaretts$10. after booking my time dining with travel agent we were told all seats were full dining time 8.30 by then food over cooked dry and unedable. breakfast toast rock hard slimmey eggs fruit hard and green coffee over brewed and undrinkable. staff wounderfull over worked and underpaid. envelopes left in room for staff tips after already paying gratuities. felt tottaly ripped off and would never go on another Royal caribbian cruise. Read Less
Sail Date May 2015
As loyal regular celebrity cruisers and after a fabulous transatlantic with them on Silhouette in November, we were persuaded by friends to join them on the Quantum -Barcelona -Singapore cruise to celebrate my 50th birthday. The ship ... Read More
As loyal regular celebrity cruisers and after a fabulous transatlantic with them on Silhouette in November, we were persuaded by friends to join them on the Quantum -Barcelona -Singapore cruise to celebrate my 50th birthday. The ship looked great in the advertising, and the ports appealed.. However as we found out. Marketing was not reality.. While the first leg Barcelona to Dubai had enough going on with its port visits to make the negatives seem less obvious, the leg from Dubai to Singapore, where we couldn't even get off in India (the only reason we did this leg) and were stuck on board for 10 days due to an India visa mess up and poor communication by RCC was best described as boring and tedious at worse torture.. and we only wish we had got off in Dubai. Never again will we cruise with Royal Caribbean. Positives first.. These were the cabins, they were lovely. We give them 5 stars. We also liked the Dynamic dining and food in general was good. The evening drinks for Diamond members were a positive bonus as well.. We liked our one experience in the skydiving i fly. Most of the staff as usual were wonderful young people doing their best in a bad situation. Here the positives end. Our biggest complaints were.. The ship was undergoing major renovations..!! It should never have been placed in service for customers. It failed to provide alot of what was promised in its advertising.. It was noisy in cabins and venues near this reconstruction, it stunk regularly of fumes from toxic chemical /glue/paint fumes. Many venues were closed due to renovation. We constantly had sore throats and coughs and headaches from the toxic air on this ship. Entertainment particularly on Dubai to Singapore leg was limited repetitive and dreadful.. The top reason we booked this cruise was that Mamma Mia was the show.. However they cancelled that (without warning us or giving option to rebook another cruise) and replaced it with a basic Cirque copy style show and an even worse Vegas showgirls production.. In the daytime there was nothing to do if you were not a person that liked to bake outside in 32 plus temperatures in full sun.. In 30 days we didnt get to go on the Northstar. It was either not working or had huge lines in the heat. For a cruise that had most if its days at sea, the lack of daytime entertainment was shocking.. There were no movies ( probably because they were renovating all venues that could have happened in!! Or maybe because they charged $12US per movie on stateroom TV. ?! ) There was only one wine tasting event, The Vintages was a great space.. Totally underutilized. It would help if even one person working in there knew a thing about wine or service! The library was very basic and small and in a very noisy part of the ship. There were limited areas to quietly read in whole ship.. The beyond the podium lectures were very poor. The internet service was bad. The entertainment was repeated on second leg so if doing back to back cruises there was nothing new to follow.. Live music was very limited throughout the ship and in some cases poor. The ship was totally understaffed.. Particularly in the areas of customer service and help desks. It was over staffed by new Chinese crew members with limited english skills and bad attitudes. We did not receive the message about needing India Visas before we arrived in Barcelona. On check in at Barcelona, they said we could pay $400US and they (RCC) would take care of everything.. We filled out all the forms etc and left the staff to take care of this. It was not till the evening before we arrived in india when we went to collect our passports that we found out..Tough luck.. No Visa.. On further investigation it was discovered that those representing RCC in Barcelona didn't even seem to file the paperwork.. As with staff attitude in general on this ship.. It was as if no one cared.. Sad for ys as we really only did this leg to visit India. Yet we had to remain on the ship with others who had the same problem.. Everything was about getting this ship ready for its great money making casino conversion for rich Chinese gamblers/ cruisers. Those of us on the ship for its repositioning cruise felt we were just along for the ride while the boat had to reposition to China.. It was not about the cruise and the people already on this boat.. It was about the new Chinese market.. We were very please to disembark in Singapore and husband is sadly put off cruising for a long time.. Read Less
Sail Date May 2015
We were so excited about this cruise. We had a very stressful year and needed to get away. We arrived in Fort Lauderdale 2 days early and stayed at the Sheraton Airport. A really nice hotel. Quiet, clean. If you go out of the hotel and ... Read More
We were so excited about this cruise. We had a very stressful year and needed to get away. We arrived in Fort Lauderdale 2 days early and stayed at the Sheraton Airport. A really nice hotel. Quiet, clean. If you go out of the hotel and take a left, go under the overpass, there is a light rail station and buses to take you anywhere. Also there are some great restaurants and sports venues. Boarding the Amsterdam was easy, well processed. In fact everything was mostly great. The food in the Main Dining room was outstanding and we usually got the same waiter who was easy to talk to and friendly. Our room was on the lower promenade deck and we just walked out the door and went around the corner and we were on deck. Easy to get to in the evening for a drink. Our room stewards were attentive. One was Danang from Vietnam. They always had ice in our ice bucket and kept the room clean. We did pay $2 a day for a small refridge but it was well worth it. We had room service for breakfast and it was always on time and really good. The Lido food was good but could use some more fresh veggies with the main course. We talked to the manager and the next night there was more choices. They listen. The entertainment was very good. We spent a lot of time taking to the entertainers. All talented. The itinerary was wonderful and we met so many nice cruisers from all over the world. Even learned how to play bridge. One negative was the front desk. On one day in Mexico we planned a trip with another couple. My husband got some cash out of the safe and asked me to get change for the tours. I went to the front desk, gave her 3 $20 bills. I put one in front of her and said I wanted 20 $1 bills and the rest in $5's. She told me she was short on $1 bills. I said well give me $10 in $1's and the rest $5's. She started counting out the money. When I kind of look perplexed because the money she gave me did not look enough she said loudly "you gave me $40!! ".. why would someone say that? I went back to our room and my husband and I went off the boat for the tour. When we went to pay for the car, my husband looked at my cash and said "I gave you $60, you only have $40. We went back to the ship and went to the front desk. We had to wait 20 minutes for the lady to come back who had gave me the money. When she did, she helped others first. We finally went up to her and told her what she did. She looked at me like she did not care. I told her to count her money and she would have $20 over. Well she did and she came over to me, put two $10 bills in front of me and left. No "I am sorry". By that time I was upset because we had missed out tour with our friends. I sat on the small couch in front of the desk and tried to console myself. I looked at the lady and said "you made us miss out tour". Well all of a sudden the senior staff member came out of no where and tried to walk us away from the desk. I reiterated "you made us miss our tour" plus that person stiffed me my money and did not apologize. The only help I got was from the future sales consultant who tried to make everything right. Well, make sure you count your money folks. All in all, except for this, it was a good cruise. Read Less
Sail Date May 2015

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