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147 Trans-Ocean Repositioning Cruise Reviews

Primarily I chose this cruise because it was a way of returning to Australia after holidaying in the UK. However it was a wonderful experience. We visited ports of great interest and met many lovely people. We enjoyed all of the on board ... Read More
Primarily I chose this cruise because it was a way of returning to Australia after holidaying in the UK. However it was a wonderful experience. We visited ports of great interest and met many lovely people. We enjoyed all of the on board activities and felt that for 23 days we were living a life of luxury - which we were! The ship was comfortable and large. The only thing I missed was a dedicated promenade deck. Usually Deck 7 but on this ship it wasn't possible to do a full uninterrupted circuit of the ship. The entertainment was great, the day time activities covered lots of areas althoughI would have liked more enrichment lectures, or lectures on special subjects and special interest groups. The cruise staff were involved in so many activities and impressed us with their friendliness and patience. This was my third Princess cruise and I wont hesitate to book with them again. Read Less
Sail Date August 2019
5 weeks before sailing the cruise was on offer at a good price.Got off to a great start when allocated our outside cabin which was huge! (9006) After that things went downhill a bit. First let me say the ship itself was hit and miss. Great ... Read More
5 weeks before sailing the cruise was on offer at a good price.Got off to a great start when allocated our outside cabin which was huge! (9006) After that things went downhill a bit. First let me say the ship itself was hit and miss. Great theatre with good sight lines. A decent sized cinema.But as a cruise experience did not live up to the standard we have become accustomed to with P@O. On sea days the main pool area was a no go for us,with its loud music,that was not even catered to the average age group of around 65 (it was an adults only cruise).Felt like we were back at Butlins.For anyone who likes to dance the Indigo disco with its small dance floor and no seats was a waste of time.What would on other ships be known as the crows nest was a strange layout and doubled as the casino.It was difficult to get a seat in the squid and anchor pub which was incredibly noisy and consisted of mainly childish game shows.And finally the food.Again hit and miss.as was the service.We finally cottoned on to two excellent waiters Maiko and Benjie one in the vista and one in the latitude restaurants. Service in the tapas and pizza restaurants was good.The staff were more multicultural than on any of our 18 or so other cruises.Some of the entertainment in the evening was good some not so good.Very little in the way of entertainment during the day,no lectures or talks just films in the cinema that tended to repeat.Spoke to people who had cruised on Discovery and much preferred it.All in all,in my opinion a long way to go to match P@O. Read Less
Sail Date April 2019
Price and itinerary was the drawcard, but the cruise was just awful. Cold food with no flavour. No entertainment except for dancing and pool games. No movies or tv except if you paid for them. Treated like cattle on embarking took 2 hrs. ... Read More
Price and itinerary was the drawcard, but the cruise was just awful. Cold food with no flavour. No entertainment except for dancing and pool games. No movies or tv except if you paid for them. Treated like cattle on embarking took 2 hrs. Bistro closed at 2oc. Didnt get on till then. Room was dirty when we finally got in. Service at night in dining room was terrible took nearly 2 hrs and food was cold. The whole ship got sick with a cold virus. No news from outside world. Only cruise information was at midday from captain that was so quiet you couldnt hear it. Theatre shows were really bad, except for one the Witches show. Three tenors were amazing as well. Crew cast female singer was really bad. Same entertainment in same bars at same times every night. One female singer in piano bar was worse than me and thats bad. Need i go on....if you were to ask anyone who was on this cruise i know they would be of the same opinion not many happy travellers on this cruise. Italians dont have any idea on organisation of any activity. Shower would scald you one minuite then freeze you the next. I had a bad experience with a loose chair seat b4 this cruise only to find more tgan 50% of the chairs in bistro were loose. Upon complaining i was told yes we know madam but if we took them all out to fix them ee wouldn't have any chairs left and our saftey officer is not around. So they were prepared to be sued for an injury. Go figure.... Read Less
Sail Date April 2019
We were in Silver Suit #9236: a balcony by the mid ship elevator. I thought it was a great location near the Stabilizers. We hardly felt any motion from Barcelona to Dubai. We ate Br, Lu and Dn in the Silver Dining Room every day from ... Read More
We were in Silver Suit #9236: a balcony by the mid ship elevator. I thought it was a great location near the Stabilizers. We hardly felt any motion from Barcelona to Dubai. We ate Br, Lu and Dn in the Silver Dining Room every day from Day 2 onward. We could have had Lu the first day, but we didn’t know the Silver Dining Room was open till we got to our cabin. I called about Dn the first night, but was confused by their answer. We went to the Windjammer Buffet on Deck 14 and got a Noodle Bowl. Br was the usual assortment on Eggs, Pancakes, fruits, Oatmeal, Yogurt, Juices, etc. They have a Latte, Cappuccino, Hot Chocolate, etc. machine so you don’t need a coffee card. Sometimes you can get the Waiters to make the drinks for you. They use real plates and silverware + glass drinking glasses. Lu was a big spread with multiple Meats and Seafoods, lots of salads and vegs, and desserts like Tiramisu & Cheesecake. Dn was Appetizers. They always had 4 hot appetizers like small Chicken Legs, Shrimp, Spring Rolls, Onion Balls and Sausage Rolls. They always had 4 cold appetizers plus Cheeses and Wafer Bread. Small desserts, but you can have free alcoholic and soft drinks from 5:30pm till 8pm (and lots of people do). We never saw the need to go to the Dining Room! We had reserved a Transfer Tour from the Barcelona Airport to the Port. But, the Immigration line took over 1 hour and we missed the bus (they don’t wait). Fortunately, a RCCL rep was there that got us on a direct transfer bus from the airport to the ship at less cost. Great!!! NOTE: You have to reserve the direct transfers from the Reservation people (they are not shown in the on-line Shore Trips). Check-in was very fast. The rooms were ready early at 12:15pm. We had reserved the 10.5 hr The Best of Rome shore trip, but my wife wasn’t feeling good after the long flight from the US. A Shore Excursion rep refunded our money. We had a pleasant walk in Civitavecchia, the Port for Rome. We had Lu in town overlooking the MedMer. We walked around the Port area in Naples, and had a Pizza Lu. We walked a mile from the Port in Athens @ (37 56.23N 23 37.46E) to the spectacular Church of the Holy Trinity @ (37.943651° 23.644060°). NOTE: It is a 2.5 mile walk one-way from the Port large ships must use to the Subway Station to go to the Acropolis. We took the 10 hr ship tour to Petra. We walked the 3 Kms thru the Siq to the Treasury façade and back in 2.3 Hrs. I took 400 pictures. The light is really good for pictures in the Siq in the morning. You could rent horse-drawn carts for a fast ride to the Treasury. Our ticket included a ride down and back on a slow horse led by a local tribesman. You could also rent Golf Carts with a driver for a moderately paced ride. We passed on all of them because we wanted to look for birds and take pictures. In my view, if you took the horse carts, you would largely miss the beautiful views in the Siq. NOTE: The main trail goes on for another 3-miles (5Km) to the 4000-seat ancient Amphi-Theater carved into the rock, the Colonnaded Street (where ancient shops had been located), and the 135,000 sq ft Great Temple. There were mobs of People coming downhill to the Treasury at Noon as we were walking back to the entrance. I’m glad we got here earlier. Our only delay was where a woman had fallen at a narrow place in the Siq. This created a real bottle neck for the horse carts. There seemed to be Park Staff caring for her already. Petra is not Handicap accessible. Our tour included a Buffet Lu at the MovenPick 5-Star Hotel next to the entrance to the Petra Park: Hummus, Zucchini Hummus, Tomato slices, Mint sauce, Olives, 3-Peppers w Cheese Sauce + Pulled Pork w Rice + Pita Bread ++ Chocolate Tart, and Chocolate Mousse. Beautiful!!! The bus ride to and from Petra was interesting as well. I took 170 pictures on these drives. Part of the drive was on the Kings Highway mentioned in Numbers Chapter 20. We didn’t get off the ship in Dubai till time to go to the airport. Read Less
Sail Date April 2019
This was our very first cruise so had nothing to compare it with. Overall the ship was beautiful, our cabins were great. The food got to be very boring on the second leg as the variety never changed in the Windjammer. The dining room food ... Read More
This was our very first cruise so had nothing to compare it with. Overall the ship was beautiful, our cabins were great. The food got to be very boring on the second leg as the variety never changed in the Windjammer. The dining room food was very good at night and we couldn’t complain about the service. Entertainment was hit and miss and we waited so long for the big productions to come on. The Silk Road didn’t appear till near the end of the second cruise. They had 3 different boy acts which were fabulous. We mainly went to the Two70 bar which was a lot quieter and we had one bar staff who knew our names and what we had. Couldn’t afford anything in the high end shops and like $US 9 for a bar of chocolate REALLY. Room for improvement in many areas. We tried all the bars and were very annoyed that no nibbles were available and they ran out of Lavender syrup. Drinks were also pricey. The coffee shops were very good would have liked to see some pastries on offer. Overall we enjoyed the cruise and meeting some interesting people. Read Less
Sail Date April 2019
This cruise completed around the world cruising for my husband and I. It had a similar itinerary as one we booked in 2017 with 2 other couples. Unfortunately, serious illnesses in the other couples forced us to cancel that cruise. All ... Read More
This cruise completed around the world cruising for my husband and I. It had a similar itinerary as one we booked in 2017 with 2 other couples. Unfortunately, serious illnesses in the other couples forced us to cancel that cruise. All are now healthy and we tried again. Very excited about being the first to sleep in the bed, eat at that table, see a show in the theatre etc. We sailed from Barcelona to Singapore. That constituted 2 cruises by RCCL. We soon found out maiden voyages are not without many issues. But first they many positive things: We loved our Silver Jr. Suite. This was cruise #27 for us and this was our favorite cabin. It came with perks we didn't expect like access to Silver lounge which we thoroughly enjoyed. We were told that the silver lounge and the gold lounge would be taken out once the ship reached Shanghai its home port. The 2 lounges will be made into VIP gambling lounges instead. We loved trying new things: (1) North Star which we did twice. Once taking lots of pictures and once just for the enjoyment of being 300 feet above the ocean and seeing the sides and top of the ship from a whole new view. (2) I-Fly the skydiving simulator. It was fun and really didn't warrant the nerves that led up to entering cylinder. (3) Bumper cars at sea. Have not been on bumper cars in 20 maybe 30 years. Much nicer than any from past. The ship has many whimsical decorations i.e. pandas and food truck sculptures on outside deck. There was also 3 pools: outside, inside and solarium. The solarium had 2 small decks off each side. I don't think many people knew they were there because hardly anyone was out there. When we told our friends about them I don't think they believed us because they had been in the solarium and didn't see them. Food was ok in dining room. Our friends insisted on eating every night in dining room. We chose anytime dining but made reservations for a certain table at the same time each night. There were many mix ups and the table was often filled when we arrived. After speaking with several people who were suppose to be in charge, it finally got straightened out. Enjoyed breakfast and some lunches in silver lounge. It was quiet and more relaxed. The entertainment was very good for the most part. I think they brought on some top acts for the maiden voyage. We greatly enjoyed the production show (there was only one in theatre) Showgirls. We saw it twice. There was a production show in the Two70 lounge called Silk Road. It wasn't ready until after Dubai so anyone getting off Barcelona-Dubai didn't get to see it. The costumes, dancing and special effects were amazing, but I still have no idea what the story line was. Neither did anyone I talked to. Ports: Did ship shore excursions except for last port in Penang. That was the only port after Dubai you could get off and walk around on your own. Checked many bucket list places: Amalfi Coast, Pompeii, Acropolis, Petra, Suez Canal, Dubai, Amalfi Coast. Stops in India would be classified as one and done. It was as expected, dirty and noisy. Not the highlight. Singapore is one of my favorite cities in the world. It gave me great pleasure to introduce it to our friends traveling with us. Gardens by the bay night light show as well as daytime visit, Marina Bay Sands light show over the water can not be missed. One of the reviews talked about the RCCL app for the phone. Not to be disrespectful, but he could not possible have used it. Yes it was suppose to do all the things he claimed but they didn't work. Dinner reservations made were suppose to show up on calendar and never did - at least not all of them. We went through activities on the app first day and put things on our calendar. The problem was those events never happened on the ship. The activities in the Cruise Compass and the app often didn't agree. You could look up your folio. That was the only reliable thing on the app. We talked to staff members and learned it wasn't a Spectrum of the Seas issue but a RCCL issue. My husband marked it low on our mid-cruise survey and received a call from IT. They couldn't disagree with anything he told them and thanked him for his input. Nothing changed however. There were a lot of little things that I attribute to the fact the ship was made for the Asian market and when the ship reached Shanghai it would operate differently. There were only extremely high end stores on board. You rarely saw anyone in any of them. Those will stay. People complained about no bingo but Asian market doesn't support bingo so too expensive for short trip. Different bars had different things. It was a real complaint of our traveling companions that there were no bitters on board until after Dubai. Olives & cherries for their drinks were often none existent at the Schooner bar. Since I don't drink anything that requires those items it wasn't a big deal to me. There were other things but honestly I believe the screwups or lack of supplies was simply because they would not be used in China market. Even the cruise director staff will be exiting in June when arriving in Shanghai and speaking Mandarin is the new requirement for staff. Since I do not plan to take a cruise in the Asian market I am glad I got to take the 30 day maiden voyage and enjoy this beautiful ship even with all the hiccups. I could tell more but it won't matter because there will not be another cruise like this one. Read Less
Sail Date April 2019
Cost good for a repositioning cruise...Ship was generally good as it is quite new. BUT cabins are small as are the bathrooms and balconies. The pillows are awful felt like I was sleeping on a marshmallow and when I requested a better ... Read More
Cost good for a repositioning cruise...Ship was generally good as it is quite new. BUT cabins are small as are the bathrooms and balconies. The pillows are awful felt like I was sleeping on a marshmallow and when I requested a better pillow was given 2 pillows squashed into one pillow case. The mattress is ordinary. The ship's PIAZZA is ok at first.... BUT is very noisy and if you want to watch some thing you have to get there early in morning as the same people monopolise the seating 24/7. The same can be said of the Cabanas and seating around the pools. The ship is set up for the Chinese market with too many areas for gaming ie the 16th and 17th decks. There are not enough interesting activities such as Wine and other Alcohol courses or food demos and tasting times , or even interesting craft courses...there is too much emphasis on the Art shows and Bingo. The long days at sea need more activities. The LIBRARY was a disgrace it effectively did not have any books from day 1...it needs to be bigger and have staff looking after it. The so called SALES in the shops are ridiculous the same stuff, that is mostly junk is put out daily. There could be more interesting food stalls around the pools that could change regularly...the ice cream was the same flavour every day. The off shore tours were boring and not particularly well run. not really good value for money Read Less
Sail Date March 2019
Ship is just renovated cabin with larger shower area. Cabin is always clean! Thanks to our cabin service. Always love flexibility diner restaurants timing with so excellent services they gave to us. Entertaining is marvelous with ... Read More
Ship is just renovated cabin with larger shower area. Cabin is always clean! Thanks to our cabin service. Always love flexibility diner restaurants timing with so excellent services they gave to us. Entertaining is marvelous with différents shows but some with same performers. Service are excellent with smiles in their face and minds. Embarkation and disembarkation were smooth as supposed to be. Singapore is very model and clean with many excellent facilities, Bali is beautiful but to many traffic. Love Darwin with manageable small town and large botanical garden. Brisbane is modelly beautiful with rich historical town. My wife love all activities and joined many of them. For the ports and shores are mostly excellent (that’s why I choose this itineraries!) only some required tending in the rough sea but that understandable. Some port is kind of miss and hit but we just site relax on the ship with nice jacuzzi and swimming pool. I love to go again with Norwegian Cruise in the future with different itineraries since the world has so many wonderful places to visit. Read Less
Sail Date November 2018
We cruised from Venice to Dubai via the Suez Canal for seventeen nights in an inside cabin, mid-ships, on a re-positioning cruise with MSC in November 2018. We have cruised before but this was our first experience of MSC. Facts The ... Read More
We cruised from Venice to Dubai via the Suez Canal for seventeen nights in an inside cabin, mid-ships, on a re-positioning cruise with MSC in November 2018. We have cruised before but this was our first experience of MSC. Facts The passengers were predominantly Italian, German, Spanish, French and Portuguese with a minority of British. There were two European and two US electrical sockets in the cabin. There were lots of drawers, shelves and hanging space for storage. It was easy to obtain extra coat hangers and extra pillows from our cabin steward. There was good storage space under the bed for empty cases. There was a stocked mini-bar in the cabin. There was a wall mounted bottle of body wash and shampoo in the shower which was refilled during the cruise and liquid soap at the basin. No conditioner, body lotion or bars of soap were provided. There was a wall-mounted, hose-type hair dryer in the bathroom. The small TV had a limited number of English speaking channels including BBC News, CNN and Sky news. Some films were played on a loop but most were not in English. The TV had an HDMI socket which you could use to connect your devices with your own cable. There was a large wet play area with padded floor for kids on deck 11, two swimming pools with ladder access, shallow sections for kids and two small Jacuzzi’s. Pools were initially cool but warmed up as we traveled south. There were lots of sun loungers and some high back reclining chairs around the pools and on the 12th deck but often, on a sea days, these were filled. Pros The cabin was compact but clean. The air conditioning was easy to adjust and was effective. The bed was firm and very comfortable. The sound-proofing in the cabins was generally good. Theatre entertainment was generally good with a wide variety of styles ranging from slapstick to high brow classical music. Disembarkation was fast and easy. Cons Embarkation slow and shambolic with unfriendly, unhelpful MSC staff. The shower in the en-suite was extremely compact and had a shower curtain rather than a solid door. This made showering in such a small space without flooding the floor quite challenging. The service in the main restaurant was slow, unfriendly and the food was cold until we complained. Thereafter the service improved and the food was served hot. The food was generally rather bland and uninteresting. Portion sizes were generally small. Our pre-arranged restaurant coffee package was refused on two evenings. Other guests sat in our allocated table one evening early in the cruise and we had to stand around for five minutes while the staff decided what to do. We were then asked to move table for the rest of the cruise. Breakfast food in the main restaurant was never hot and service was unfriendly and slow. The drinks call bells on the buffet restaurant tables were only answered 50% of time. Buffet tables were not wiped effectively. The buffet food choice was poor and food was not hot. Hand sanitizers throughout the ship often did not work and MSC staff did not encourage passengers to use them. Waiting staff and others did not give way to guests when passing in narrow corridors. It felt like some would have knocked you down if you hadn’t stepped aside to allow them to pass. TV reception was poor/non-existent for about seven days in and around the Red Sea. It took a week to resolve an intermittent faulty lock on our cabin door. There was no warning prior to theatre shows regarding the use of strobe lighting. Passports were retained by MSC on embarkation and only returned the night before disembarkation. Passport return arrangements were a shambles with too few MSC staff, leading to huge queues. Poolside entertainment was much too loud for customers not wishing to take part. The sun loungers had very low backs which did not allow for head support. Our MSC loyalty scheme status match to Black status was not initially honoured and it took multiple visits to the loyalty desk over two weeks to resolve. We therefore missed out on some Black benefits. Loyalty staff and reception staff did not seem interested in resolving this. MSC were very poor at communicating port of call arrangements. E.g. at Salalah in Oman, the literature said a shuttle bus would take us from the ship to the "main square". We were actually dropped off at a taxi rank at the exit of the port where there was absolutely nothing to see or do other than take a taxi. There was no signage or crew direction to where we were to collect our luggage after disembarkation. We enjoyed the itinerary and the weather was very good however having previously sailed with Royal Caribbean, Princess, P&O and TUI which all offered a far superior experience; this will be our first and last MSC cruise. Many of the other British passengers we spoke to agreed with this sentiment. Read Less
Sail Date November 2018
Main reason was to go along the Suez Canal and then see Petra. We saw and liked the Suez, but Petra had to be cancelled due to the flood there the day before our arrival. Practically nearly all of the other ports we had visited ... Read More
Main reason was to go along the Suez Canal and then see Petra. We saw and liked the Suez, but Petra had to be cancelled due to the flood there the day before our arrival. Practically nearly all of the other ports we had visited before, and this ship and it's itinerary (apart from the Sea or Sun Princess World Cruise) go through the Suez and gave the chance of going to Petra. Had we seen advertised before we booked, various section itineraries of this cruise we would have just taken the Rome to Dubai section, and missed out the problem and cost of the Indian Visa's, plus the trouble the Sapphire Princess had with them when we were about to arrive at Cochin. Fortunately, we had ours on a thumb-drive and were able to have Sapphire Princess customer service reprint them. A lot of people had problems there. The Sapphire Princess also charged excessively for shuttle buses that were probably put on by the ports, for which Princess would probably pay only a pittance. The shows were sub-standard and a lot of passengers were complaining about them and walking out. There was little in the way of activities, and the Cruise Director staff were very loud, would shout or scream even though they were using a microphone. The Cruise Director Manager, Paul, would 'put down' his female staff and it was 'beneath' him to talk to passengers. On the whole, this is the WORST CRUISE we have ever taken with Princess, and it will take a lot of consideration before joining Princess again. Read Less
Sail Date October 2018
Keen to try the larger ship for the first time. The OVation is a beautiful ship only 2 yr. young, the artwork & walk throughs are great, 270 at back of ship is great venue with the robots entertaining the humans. The theatre ... Read More
Keen to try the larger ship for the first time. The OVation is a beautiful ship only 2 yr. young, the artwork & walk throughs are great, 270 at back of ship is great venue with the robots entertaining the humans. The theatre handles the large number of passengers & the smaller venues cope well with passenger numbers. The staff were excellent, cannot fault, they are eager to please & satisfy any requirements whether dietary or something else. Management are on the ball with this ship, it shows all the way down to staff, service was first class. The Cruise Critic get together was a bit ordinary, scheduled at 930am in the Music Hall, on the other hand there were a lot of us to handle & plenty of onboard stuff to attend to in the venues. Embarkation in Singapore was a shambles, me thinks the port cannot handle such a large number of passengers, getting off at Freo was very slow, Sydney was good, we left the boat at 9am; this is probably why RC is building its own cruise terminal in Florida, so it can handle the large numbers. The entertainment was great, the production shows (2) were up there, the 3rd. show at Pixels was excellent with robots & human interaction, although i was confused as to the theme, maybe that was it, interaction. The music around the ship was pretty good, the electric grand piano had a terrible harpsicord tone, why so ? The INXS Show was very good, a bit loud for my damaged ears but very energetic. The cabin steward Ida was excellent, the dining room staff in the Grande were also very good, food came out on time, i miss eggs benny thats for sure. The Windjammer was very good, i dont mind the same food presented most meals, there is plenty of it & plenty of variety, just avoid peak times, there are plenty of food venues around the ship that are complimentary. I did not seek out the speciality restaurants such as Izumis this time as i was happy with the Grand & bistro. The coffee has improved by the way. There is an electric jug & refrigerator in the room. The bed was very good, big & comfortable. Would i go again ? At 4100 passengers this is about 800 short of max, i dont think the max would be good for me, i am on the Radiance to NZ in a few weeks, looking forward to that cruise with about 1/2 the number of passengers. There were 2 delays with people being winched off to helicopter, this delayed ship to Singers & Freo, with so many people on a ship i suppose you might expect this, but staff said this was the first time they had 2 incidents with helicopter needed, but if it was the 1st time it will not be the last. Read Less
Sail Date October 2018
We were delighted to find that the MSC Musica was relocating from the Med to South Africa, and booked Venice to Durban (24 days) as the conclusion of a long trip away from home in South Africa. By way of summary, our experience ran ... Read More
We were delighted to find that the MSC Musica was relocating from the Med to South Africa, and booked Venice to Durban (24 days) as the conclusion of a long trip away from home in South Africa. By way of summary, our experience ran along these lines: 1 - The web site is a monster and needs some serious attention from someone who understands UX ('User Experience' - the trending approach to web design today?). 2 - The four options (Bella, Fantastica, Aurea and Club) have preset options none of which really suited us. We chose Fantastica because it assured us we would get the best cabin in the category (see 4 below!). That did NOT work! 3 - Embarkation in Venice involved a LONG walk, in the blazing sun, from the Venice 'People Mover' (which links the city to the port) to the ship. Once we were in the shade it took about an hour (long queues) and it would have been smarter to arrive much closer to the deadline, when there were no queues. 4 - The cabin (11195) was a disappointment. We chose inside because we are happy not to have views or balconies, but we got one of the inside cabins with BUNKS. They are turned up to the wall, but there is inadequate space to get into bed standing upright; the solution was to get into bed by crawling up from the bottom. Further, there is NO SEATING - just a padded box that sits under the very small dressing table. I see on the deck plan some of the inside cabins have black blobs - because ours has four I guess that means it sleeps four people? Pity there is no legend to explain that! 5 - Hence, we found that MSC have a problem with information management. I had two reasons to request on board that Reception assist me: first, I was listed as 'Mr' (my correct title is 'Dr' or 'Prof', as indicated at booking time) and it ought to be SO easy to correct these small things; 'they' were simply not interested. The other issue was with the door to the Library, which made a dreadful screeching sound every time it was opened. The library should be a sanctuary of peace and quiet, but it was horrible for that one reason (actually, there were VERY few books, which caused people to come in and noisily discuss how shocking it was to find that there were no books to read - no reference books such as atlases and travel guides, only a selection of fiction, in several languages, that quickly reduced as more than 3000 'guests' helped themselves). 6 - Previously we have cruised with no internet, and as I had work to do I was delighted to see that continuous internet is offered, and although the log on was somewhat convoluted it worked most of the time. But forget the service that you might get at home, this was SLOW and in 24 days I used about 3Gbytes, that cost me 95 Euros. Some people had bought a cheaper package that, astonishingly, did NOT allow access to email services. 7 - There is a 'CyberCafe' but nobody in attendance to assist with problems. The young man sitting there - confusingly - was the Voyager Club representative. His response to any assistance with the cybercafe (that he was sitting right in the middle of) was abrupt almost to the point of rudeness. I guess we all have bad days ... I took my laptop to the cybercafe to try and get faster internet (I think that worked) but there are NO power outlets there, just standardised screens with a keyboard, a mouse and a small USB accessory for your memory stick or whatever you have. 8 - There were some glitches with the excursions. On the catamaran trip (Mauritious) two passengers were sent to the wrong coach, and so the whole remaining party of 23 had to sit or stand on the catamaran for more than an hour, with only partial shade. When the late-comers arrived, one of the sun-drenched (German) passengers asked - rudely and without any evidence - that the late-comers should apologise; well, they were from Australia and the anglo-saxon expletives and tears flowed freely. I mention this because it is the sort of incident that should be managed by the cruise staff, and I would have expected some apology from them. As it was, it took half of the day for the tempers to cool down and it was the fellow-passengers who did more to manage the situation than the 'staff'. Having said all that, what was good? The entertainment was excellent, although it was inevitable that over 24 days the song and dance crew, the acrobats and the classical musicians had to include some repetition. Not really a problem. We enjoyed the Queen (Freddie Mercury) entertainment so much we watched it twice (there are early and late shows, for the later and earlier sittings in the restaurants. The food in the restaurants was a little variable - we had just one main dish that was inedible and had to go back to the kitchen, but the starters and deserts were excellent. Portions were modest, and that suited us perfectly! The cafeteria was, well, rather like a cafeteria. The cabin and restaurant staff were excellent. The deal is that MSC add 10 euros per person every day for service (and that is in addition to the 15% surcharge on drinks from the bar), and so we were wondering how much of our 480 Euros (about one third of our 'ticket' price!!) would go to the front-of-house workers, and how much gets put into the slush fund. At the desk they admitted that the 'standard' 10 euros per day per passenger was actually optional, and I 'renegotiated' it. One of our fellow passengers told us that he went to reception on the FIRST day to tell them that he did not agree, and did not want to pay, and they agreed that it was at his discretion. Read Less
Sail Date October 2018
This was our fifth Silversea cruise, our second on the Muse but our first repositioning voyage. As always, we flew to our embarkation city the day beforehand and had a fun 24 hours in Athens. We didn’t feel it necessary to book our ... Read More
This was our fifth Silversea cruise, our second on the Muse but our first repositioning voyage. As always, we flew to our embarkation city the day beforehand and had a fun 24 hours in Athens. We didn’t feel it necessary to book our accommodation through Silversea as it’s a major European city with good transport links. When you just need a relatively central location, a comfortable bed and a good shower, why pay over the odds? Silversea waived the “deviation fee” on this occasion so we booked a simple hotel 10 minutes on the metro from the Acropolis. We enjoyed exploring the city on the Sunday and spent Monday morning in the magnificent Acropolis Museum before taking an inexpensive taxi to Piraeus and boarding the ship with minimum fuss. We were sat outside La Terrazza having lunch within 15 minutes. We previously sailed on the Muse on her inaugural voyage in April 2017 and had a great time, despite the dining chaos complained of by some. It definitely felt like a home-coming, with some familiar faces amongst the crew and we easily slipped into the warm embrace of luxury provided onboard. The ship looked good and well-kept. For us, the public spaces achieve the balance between muted luxury and comfort - we are not interested in being surrounded by “bling”. Our suite, although on a lower deck than we have previously sailed on, was in all other respects exactly the same and very convenient for the “big beige lounge” (the Dolce Vita) and Team Trivia every afternoon. Over the course of the cruise, we ate in all the restaurants with the exception of La Dame. This was a conscious choice on our part as on our previous voyage we didn’t feel La Dame merited the extra charge when the food in Atlantide is particularly good. We dined in Kaiseki to celebrate a birthday and the chefs and staff gave us a memorable evening. We also enjoyed the sushi and sashimi for lunch at Kaiseki, which sometimes provided a quieter alternative to the buffet or the pool deck. The food at all restaurants ranged from very good to excellent. It was pleasing to see that the menu at Silver Note (previously our lest favourite option) had improved. The flavours at Indochine were spot-on and the bar there was one of the nicest on the ship. Not all guests appreciate Asian fusion, but it was heartening to see the Indochine dining room busier than previously. Where we had previously sailed on port-intensive itineraries with relatively few sea days, we had to make an adjustment on this cruise where it was roughly half port and half sea days. This was made easier with plenty to keep us busy. There were three guest lecturers on board, two of whom - Mark Elowitz and Tom Jones - were particularly popular. Team Trivia became increasingly popular as the cruise progressed. Cruise Director Vikki conducted matters with elan and confidence. We used the gym regularly and my husband attended a number of classes with the fitness instructor, who he rated highly. The jogging track was busy with walkers and runners first thing in the morning. We had a bridge tour, various cooking demonstrations in different parts of the snip, a galley tour and many other diversions. The Voices of Silversea did a really good job on this voyage and all the various musicians worked hard to support each other and devise new combinations of musical entertainment to offer guests. Charlie the guitarist was a particular star. In addition, there were two other artists brought in for different parts of the cruise - a singer/pianist and a flamenco guitarist. Both were very skilled. We took a number of excursions in the ports we visited. The desert jeep safari in Sharm El Sheikh was more fun and interesting than we had originally expected. The landscapes through which we drove were remarkable and the visit to the Bedouin camp was enlivened by both a whirling dervish and a belly dancer. The full day excursion to Petra was tiring but very well worth it. Again, the desert landscape we passed through to get there was quite spectacular. Everybody will say that there isn’t enough time to do more than skim the surface in Petra and I think that is true. Once we had passed through the Siq, we left the tour group behind and wandered on our own. There was enough flexibility in the lunch arrangements for us to maximise the time in the old city and just grab something quick back at the Movenpick Hotel. After all, there didn’t see a lot of point in going all that way to spend half of it sitting in the dining room of a hotel, however nice. In Safaga, we took the overnight excursion to Luxor. This gave us the best chance to see as much as we could in the time available. For us, the Valley of the Kings was the highlight and more time there rather than at a couple of the photo stops on the way back to Luxor would have been welcome. The evening buffet dinner at the Sonesta Hotel on the banks of the Nile was very relaxed and enjoyable. Having sailed through Pirate Alley and reached Salalah, we cancelled the excursion we had booked and took a taxi with another couple. This gave us the chance to see what the city had to offer at our own pace. It’s not a big place but there are still points of interest - the vegetable and fish markets were amazing. It always surprises us when we hear and read complaints of poor service on Silversea. We have never experienced anything less than exemplary service and this cruise was no different. Our butler and room attendant were efficient and friendly and did a beautiful job of decorating the suite for my husband’s birthday. The staff definitely deserved the applause at the crew parade on our penultimate evening on board. Disembarkation at Muscat was a little slower than on previous occasions, but that was more to do with the local immigration officials than with Silversea staff. All the arrangements for our transfers within Muscat went smoothly. We are looking forward to our next Silversea cruise - we have an open booking and are still pondering which itinerary to try next. Based on our previous experience, we are confident that Silversea will deliver the cruise we want. Read Less
Sail Date October 2018
We have traveled with Celebrity, Cunard, P & O and Princess and till now Princess was our clear favorite, but our experience over the past 3 weeks has left that favoritism in tatters! There were many negatives on this ship but I ... Read More
We have traveled with Celebrity, Cunard, P & O and Princess and till now Princess was our clear favorite, but our experience over the past 3 weeks has left that favoritism in tatters! There were many negatives on this ship but I will start with some positives. The staff were all very helpful, polite and generally good at their jobs. The ship itself was extraordinarily stable with almost NO rocking and rolling over the entire 22 days even though we traveled from Asia to Australia. Their system of taking the passports from the passengers to ease the immigration processing worked in most cases and the tendering service on the one occasion it was used was extremely smooth. Sadly, the negatives affected our cruise more than the positives, with one having a major effect on us throughout most of the trip. I will work through them in a logical order. Some are not fixable but it is probably best if you are aware of them rather than being surprised later. For this particular cruise the boarding in Shanghai was a nightmare. I am told that Princess were not responsible for the debacle in Shanghai and had indeed tried to be in control and failed. All I can suggest is that in future they avoid Shanghai altogether. It ensured most of the passengers boarded the ship in less than a positive frame of mind and could well have been part of the reason so many people were negative about the ship . For our part, the cruise was spoilt by our inability to have the balcony door open at night, but more of that shortly. On the first evening we went to dinner in the any time dining restaurant, Symphony, at 6.30 only to be handed a buzzer and told to go away and wait till it buzzed!! I assumed they had made an error as there were plenty of empty tables in the restaurant and told them I had any time dining, but they said they realised that and to take the buzzer and wait. 40 minutes later it went off and despite a preference for a table for two, we were forced to share a larger table of six if we didnt want a further delay! In all the cruises with all the different shipping lines we have sailed with that was the first time that had ever happened. Any time dining in the past referred to any time WE wanted to eat not any time the staff could fit us in! As a consequence to eating so late, I had severe indigestion that evening and in order to avoid that problem again we went to dinner at 5.45pm each night to ensure we got mostly the same table and didnt have to wait to be placed on a table. However it completely nullified the point of any time dining which is one of the main criteria we look for on a cruise. The other main essential for us is a cabin with a balcony so we can sleep with the door open at night. The reason we do this is because we enjoy fresh air and it usually avoids the problems associated with breathing recycled air conditioned air and the coughs and colds that often causes. On this cruise, despite paying so much extra for a balcony (and indeed a mini suite) we were unable to sleep with the balcony door open for all but the final few nights. The reason for that was a loud ''howling'' sound that erupted spasmodically from the wall next to the door when it was opened. Sometimes it was a high pitched whistle and other times it sounded like the night of the living dead! On the morning of the second day, we asked the cabin steward to listen to the sound and see if it could be fixed. He appeared horrified and baffled by the noise and told us he would get someone to look into it. Nothing happened so we assumed it was something structural which could not be fixed at sea and started sleeping with the door closed. Whilst it had an impact on the cruise from our point of view, we understand that sometimes there are events that are outside peoples control. However, on the 18th day an engineer came to the cabin to check our fridge and while he was there I asked if he knew what was causing the wailing sound when the door was opened. He listened to it and recorded it on his phone after tracing it to the panel of the bulkhead beside the door and told me to call reception and request a carpenter. I did this as he waited, but all that achieved was the cabin steward arrived asking if I had called for him. I explained I had asked the engineer about the noise we had told him about 2 weeks earlier and he called down to someone and spoke to them in a foreign language and left after telling me a carpenter was on his way. After a while we left the cabin as well. 8 hours later I called down to reception to ask if the carpenter had been as the noise was still there and they said he had been and not heard the noise when he opened the door and left! I had explained it wasnt constant but irregular and often. After dinner there was a message to call reception if the noise started - which it did almost immediately. They said the carpenter would be there, but it took about 2 hours for him to arrive! Around 10.15 that night the carpenter came. The noise was very much on and off and not as serious as before but he did at least hear it and started banging a hammer on a screw driver. A manager arrived part way through and then when the noise stopped they both left and the carpenter said he would check back in the morning to see if the noise was gone. In the morning we advised him it was substantially reduced but still there a little and he then filled several gaps with silicone and from then on it was perfect. However it was annoying to discover we had paid for a mini suite for the balcony and not been able to use it for all but the final 3 nights despite pointing out the problem on the first full day! We may as well have paid for an ocean view for all the good of it. THAT issue obviously had a major impact on our cruise and its enjoyment. But it was not the only one. On the Majestic there is no promenade deck as such. On EVERY cruise ship we have traveled on in the past we could walk around the entire deck with a nice view and fresh air as we go. This was not possible on the Majestic and I believe that is a major design flaw. We took a Princess shore tour in Singapore and have to say we were shocked by the poor condition of the coach we traveled in. It was quite old and the air con was VERY limited. Worse still when the engine idled it was impossible to hear the guide speaking and the smell of petrol became quite over powering at the back of the bus where we were seated.Having said that, we could see the other coaches were all quite new, so it is possible we were unlucky. However the tour ended at some markets in China Town. They were about the least inspiring markets I have ever seen and having driven past all the fabulous stores on Orchard Street, a stop THERE would have been far better than ending up in a smelly third rate market! Due to the passenger numbers on the ship, there is another problem - not enough places for passengers to sit and read quietly. Most of the common areas are so full, there isnt a seat to sit on at times and far too much noise when there is. The lounge in front of the Hollywood Club was either full up (which it was all day) or the odd person would come and play the musical instruments around the place (BADLY) to interrupt any attempts to have a quiet moment in the evening. I am sure that sounds picky, but a lot of passengers look for that little place to sit and have some peace on board. On Majestic it really doesnt exist. For Trivia, there were more people than seats which resulted in my missing out a few times and I assume others missing out when I didnt! The room just wasnt big enough for the passenger numbers. The little nook and cranny problem was exacerbated by some of the few areas available being closed off now and again so a British film crew could film a fake wedding or give a (fake) impression of quiet areas on board as they made their free advert for Princess which will be shown on English TV shortly.! Finally I should mention the entertainment, which was disappointing. In over 3 weeks there were only 3 major stage shows on board - UNHEARD of on any other cruise where they are usually every second or third night. Whilst the value of the other entertainers is very much subjective and affected by personal opinion, the stage shows by the singers and dancers are what most of the passengers look forward to and less than one a week is pathetic! As for the other entertainers, some were good and some were iffy at best. I wont criticise individuals because as I said it is all a matter of personal opinion but for me, I have certainly seen better on every other cruise in the past. These are not all the problems or all the things that adversely affected the cruise for us, but I am sure if these had not been applicable the rest of the problems with have dimmed into insignificance. We may reconsider, Princess in the future, but at this moment we are very disappointed with them. Read Less
Sail Date September 2018
We arrived in Shanghai for 3 nights before the cruise,we were aware that the biggest percentage of guests would be Chinese,what we didn’t expect from royal Caribbean was the food /entertainment and everything else were definitely aimed ... Read More
We arrived in Shanghai for 3 nights before the cruise,we were aware that the biggest percentage of guests would be Chinese,what we didn’t expect from royal Caribbean was the food /entertainment and everything else were definitely aimed for the Chinese market only,the food was by far the worst food We have ever had on any cruise ship we have been on,the entertainment was an absolute joke,they had a magician on one night and he was that good nearly the whole audience disappeared in the first 2 minutes and never returned,Chinese karaoke was the final straw for evening entertainment,the customer services desk was also by far the worst we have ever experienced mostly Chinese and couldn’t understand a word of English and no help at all,the bar staff were the same they have not a clue how to make drinks cocktails we had to tell them,Hadi in the solarium was excellent really nice guy very pleasant and helpful nothing was to much trouble,we mostly ate in the coastal kitchen ,the waiter Jonnie was also very good,the embarkation and disembarkation was a disgrace they have not got a clue,it took 3 hrs queuing to get on to the ship,they are going to be putting the new spectrum of the seas over there what a waste of a ship,again we don’t think this cruise should be sold to any one outside of China.we spoke with a lot of people on the ship from Australia and the United States and uk ,every one was of the same mindset and most said they would not sail royal Caribbean again. Read Less
Sail Date September 2018
We liked the itinerary. It hit several places on our bucket list, such as Petra and the pyramids. We really enjoyed the lectures that prepared us for every stop. The staff was amazing. We adored our steward who was very attentive. And ... Read More
We liked the itinerary. It hit several places on our bucket list, such as Petra and the pyramids. We really enjoyed the lectures that prepared us for every stop. The staff was amazing. We adored our steward who was very attentive. And we felt very safe, even when we were sailing by Somalia. The ship is lovely and very well designed. The interior decorating is very Scandinavian and comfortable. There were lots of places to relax. Even though there were nearly 900 people on the ship, we never felt it was crowded. The food choices were excellent, and we probably ate more than we should have! We really enjoyed having a variety of food venues and the option to eat both inside and outside. We liked the experience so much that we signed up on board for another cruise on the ORION in Nov. 2019 -this time to Southeast Asia. Read Less
Sail Date September 2018
It gave me the opportunity to take a land tour of China before boarding the ship in Snahhai. Further the ship was the latest in the fleet so we were keen to experience the latest Princess’s offering. The cruise was underwhelming. The ... Read More
It gave me the opportunity to take a land tour of China before boarding the ship in Snahhai. Further the ship was the latest in the fleet so we were keen to experience the latest Princess’s offering. The cruise was underwhelming. The ship guest numbers was simply to many for the sh8p amenities to cope. This was exemplified by the demographic of the typical guest and as a result the 5th floor of the vessel which accommodated the 8nternational cafe, together with a convenience store, excursions desk, front desk, spa and restaurant was constantly full of people. Getting a seat or having a coffee was a bridge too far at peak times. Why all these facilities were accommodated on one floor was beyond reason. The coffee card offer was 15 coffees for $36A. No problem but any unused portion could not be car4ied forward to the next cruise. This was a contrast to the traditional format applied on other Princess ships. The cost of on board drinks and facilities had also increased as had the price for the speciality restaurants all of which were either $35 or $45 per person. ( Australian dollars) despite some aggressive marketing attempts, these restaurants were abandoned by guests due to the costs. The on board guest numbers of 4500 was too much for the princess theatre to handle at one time with capacity occupation at most shows. The singers and dancers also appeared just three times during the cruise over 22 days. Read Less
Sail Date August 2018
My elderly mother and I chose this cruise for the interesting south east Asia itinerary, and the chance to get on the newest and largest ship in the Princess fleet. It was so disappointing. We've cruised a lot, including several trips ... Read More
My elderly mother and I chose this cruise for the interesting south east Asia itinerary, and the chance to get on the newest and largest ship in the Princess fleet. It was so disappointing. We've cruised a lot, including several trips with Princess, but this experience REALLY put us off booking with them again. Embarkation in Shanghai was appalling. I know Princess tried to blame the Chinese, but the company should surely have realised that getting over 3600 passengers through immigration would require them to take additional action. As it was, we were left queuing for nearly 3 hours, treated like cattle, without a Princess representative in sight. The cabin (D145) was supposedly premium deluxe (D4), but apart from having a really good sized balcony - which we mostly couldn't use because of inclement weather and standing water - there was nothing special about the room. Dining was very average. We mostly used the buffet, and sometimes found it difficult to get a seat, and get drink service. We went to the Concerto restaurant on 3 occasions, but found the food to be substandard, and the service slow and ordinary. The shore excursions were - as usual - expensive, but the main problem was how fake and inauthentic they were. For example, in Nha Trang there were over 22 coachloads of passengers trying to look at a 'typical' local house, which was clearly not lived in. We also went to see locals working in the rice paddy fields, but it was really 4 very fed up people clambering down from their veranda to hoe their overgrown front garden. Then other people turned up with 'disabled' people to beg for money. On the ship, there weren't enough service staff to provide a reasonable standard of service in the restaurants. The coffee shop saw arguments and even physical altercations as hundreds of people tried to get service from just two coffee machines. There were only free coffees and teas in the dining area. The posh shops were a waste of space, and the women working in the perfume shop were so rude and superscilious I only went once. There were not enough seats for those wanting to participate in the Trivia quizzes, and only 3 good shows in the theatre. I could go on, but I'm conscious how whingey and whiney this sounds. It was just so different from our usual experiences on Princess. The ship holds too many passengers to be looked after properly or appropriately. Read Less
Sail Date August 2018
I will start with the positives - disembarkation at Sydney was fast and efficient. That's the positives taken care of! So now the ship and the cruise! The ships main problem is too many passengers and not enough public areas - so ... Read More
I will start with the positives - disembarkation at Sydney was fast and efficient. That's the positives taken care of! So now the ship and the cruise! The ships main problem is too many passengers and not enough public areas - so it is ALWAYS busy and finding a seat is not easy. Embarkation took over 3 hours for most people thanks to total disorganization at the port. At meal times with any time dining we were given a buzzer and told to come back when it buzzed - 40 minutes later it buzzed, so any time dining doesnt mean any time you want to dine, it means any time they want to seat you. The dining room was not full, they kept a lot of tables empty! Entertainment. What entertainment? In over 3 weeks there were just THREE stage shows with the singers and dancers and the rest of time they had VERY mediocre performers - for example an Asian Harmonica player had the first nights show in the theater and you have to ask yourself how entertaining could half an hour of a Harmonica player be? I will give you a hint, people were walking out after one tune and by the 4th more had left than remained! He also performed in other areas across the ship for the next week or so and the other artists that featured from then on were about as 'good'! The on board singing group were totally lacking in enthusiasm and ability. There is NO promenade deck! NEVER been on a ship without a deck to sit on and walk around the entire length of the ship - but Majestic doesn't have one. WHO on earth approved THAT design error? The coach supplied for our one Princess shore tour was old and smelled of petrol. We had trouble hearing the guide over the noise of the engine when it idled and the trip ended in a smelly awful market having driven past the beautiful shops of Orchard Road in Singapore. When our Mini suite balcony door was open, there was a hideous howling sound which made it impossible to leave it open at night. The noise was pointed out to the cabin steward on the first morning and yet was not fixed till the 18th day!! Our cabin was rarely cleaned before lunch and our friends cabin had a continuous smell of stale urine from day 1. This on a relatively NEW ship! Wines ran out long before the cruise ended and the one remaining red wine by the glass, a nasty, inferior and over priced drop was desperately offered from that point on. The wines werent even restocked when we made landfall. So many people tried to use the laundry to get tokens for the machines, but more often than not it charged their cruise card and didnt deliver tokens. I waited 40 minutes in the laundry for someone who I was told 4 times was on their way to arrive before giving up! An Elite member, who have their washing done for them as part of their loyalty program, was using the laundry on one occasion when I was there because she said it had taken FIVE days for her wash to come back when they sent it for the service wash - so much for loyalty. Having previously cruised with Princess we looked forward to the usual facilities and service and found neither up to their usual standard. The balcony on Majestics Mini Suite is substantially smaller than their other ships and despite the ship being less than two years old it felt shabby. When advised of the problems we had experienced, Princess offered us a pathetic $250 each towards a future cruise in compensation, which we turned down as it is clear Princess has lowered its standards across the board and none of their ships will be as they once were. So in closing, avoid Majestic Princess at all costs. AVOID Princess or severely lower your expectations because they are heading down the same road as their partner P & O. Read Less
Sail Date August 2018
Spent 22 days on the Majestic and wish we had not spent a single night on board. The boarding was hell, the food wasnt very good and the any time dining simply didnt work out. Unless we ate at 5.45 we would have to wait ages for a ... Read More
Spent 22 days on the Majestic and wish we had not spent a single night on board. The boarding was hell, the food wasnt very good and the any time dining simply didnt work out. Unless we ate at 5.45 we would have to wait ages for a table even though they werent all full. The entertainment was so bad we only went to 5 shows over the entire three weeks and the Princess cruise dancers and singers only performed 3 times over the entire period. What a joke on a cruise ship. So many things didnt work as they should it is hard to remember them all. Several types of wine ran out and werent replaced even when we docked. The laundry token machines were always empty but still charged our cabin for the tokens we didnt get. Our room was only clean on the surface and was never tidied till lunch time each day - obviously the cabin steward had too many cabins to look after - probably due to a shortage of staff. The balcony door impersonated moaning minnie or a howling Banshee when it was open forcing us to keep it closed and make the extra payment for a balcony over an ocean view a total waste. Despite all that, Princess thought the problems we had had were worth $250 in future cruise deposits for each of us but if we wanted to accept their offer, we would have had to write back to them 16 days before they sent us the offer. I am one preferred customer (platinum) who will NEVER be traveling with Princess again. Now where is that phone number for Celebrity? Read Less
Sail Date August 2018
There was a group of four of us who chose this cruise as we liked the Ports of Call and the length of the Cruise. We had previously done a cruise on the Diamond Princess and really enjoyed that. Sadly we were very disappointed with this ... Read More
There was a group of four of us who chose this cruise as we liked the Ports of Call and the length of the Cruise. We had previously done a cruise on the Diamond Princess and really enjoyed that. Sadly we were very disappointed with this cruise. Embarkation was a disaster with queues as long as 3 hours, waiting in the hot sun with no cold water supplied, no chairs for the older people and no explanation from Princess. It appears that this is normal procedure for them. This Ship is large, but has no flow to it. There are no outdoor decks where you can walk all the way around. Getting from the front to the rear of the ship requires you to go up or down a floor to get to the other end. It appears that Princess has added more passengers and removed a lot of the public areas to do this. There is only two pool areas. One indoor which is fine, but the air-con keeps it cool The outdoor area has two small pools, right next to each other and is the noisiest part of the ship. It is right under the movie screen and when there are no movies being shown a band appears and plays as loud as possible. If you are wanting to lie around the pool reading and swimming quietly in the sun this ship is not for you. We were looking forward to using the Kareoke areas on this ship, however they have been removed, as has the Juice Bar. Once again no explanation from Princess as to what is going. They are still written on the options on all the signage onboard, they just no longer exist. We were in a Mini Suite on the 14th floor. Our room was nice, but the balcony was a waste of time. It was so small we didn't use it. Two of us could not fit out there at the same time. Anytime dining???? When you have to queue for 30 minutes to get a table in the restaurant at night it doesn't feel like they are coping with the large number of passengers on board. We didn't bother with the shows. You have to get there 30 minutes before the show to get a seat (at every sitting!). Service from restaurant staff was of a high standard as was our room steward. Bar staff however .............the normal wait time to get your drinks in the Wake Bar is 30 minutes after ordering. If you want a drink by the pool you have to go to the bar (no staff serving drinks to your lounger) and hope that the staff are not entertaining everyone with their juggling act. These juggling acts can go on so long you are better to go to the wake bar at the other end of the ship, wait your 30 minutes for your drink, then go back to the pool!!! We were very excited about travelling on this new ship, however have been very disappointed. We do travel regularly and have all done numerous cruises across several cruise lines. We went on this cruise to have a good time and we did manage to do this, however I think we will give Princess a miss for our next cruise. They don't cope with large numbers of passengers very well. Read Less
Sail Date August 2018
Repositioning cruise so great value on a deluxe balcony Friendly helpful staff and crew Great food choice menu in 5.30 fixed seat dining.Well presented, good standard food with good service from friendly waiters 3 million dollar ... Read More
Repositioning cruise so great value on a deluxe balcony Friendly helpful staff and crew Great food choice menu in 5.30 fixed seat dining.Well presented, good standard food with good service from friendly waiters 3 million dollar show Fantastic Journey with drones and new affects in an original Broadway type show .Shows so popular you have to get in early to get a seat Extra large balcony to stretch out full length and still room Settee in room to relax when using the cabin As brand new ship the standard of furniture and decor great Embarkation a disaster .We had no trouble getting off the ship in Shanghai so knew where the quickest entry point but were stopped by police even though we tried to go out and try again. The Hong Kong Tram excursion meal the worst in all previous Princess Excursions even though it cost well over $200 Excursions in other ports were good, especially Saigon at the Rex Hotel Read Less
Sail Date August 2018
Travelled to Asia to join Cruise and Shanghai embarkation was abysmal. After arriving at the allotted time we were shown to a holding lounge for a bus transfer. The bus arrived and all passengers were told to load their luggage into the ... Read More
Travelled to Asia to join Cruise and Shanghai embarkation was abysmal. After arriving at the allotted time we were shown to a holding lounge for a bus transfer. The bus arrived and all passengers were told to load their luggage into the bus as the driver would not open the doors under the bus- those of us who could load the bus did so and helped those who were unable to do so. The bus arrived at portside and the driver stopped, jumped off the bus and we reversed the process to unload all the luggage procedure. We entered the shed and for the next four hours we waited while a Princess person was wandering around but did not have the courtesy to advise us of what was going on. We were the lucky ones as some passengers waited outside in the sun for some 90 minutes with no water or wheelchairs to help the not so well passengers - absolutely disgraceful of Princess. Our luggage finally arrived ay our cabin at approximately 7-30 PM. The cabin was small but clean and our balcony could just hold the 2 chairs and small table but the staff were very helpful. The Dining experience ( L6 dining) was not good with long delays in receiving warm food and a fairly ordinary menu. The Maitre d" of Hotel was very aloof and had no interest in upholding the dress code as noted on the Princess Patter - may need retraining. We found very limited areas to walk for 3500 passengers and in the L16 pool area people would be knitting or sleeping and the problem was even worse on L17 and the pools on both levels were so small for this size ship. The entertainment was average to say the least and will need to improve. The staff on the boat were mostly very helpful but the Service desk needs some people who understand english and know the job they are supposed to do. Shore excursions were expensive and passenger who have travelled more than us said they would not go on this ship again and that also applies to our group. To sum up - will avoid this boat again and very disappointed with Princess and the way we were treated - Ship to big, more like a floating hotel rather than a cruise ship. Read Less
Sail Date August 2018
We chose this cruise because of the destinations and the timing suited us both. We spent three nights in Shanghai which gave us enough time to explore this interesting city. What did I like about our cruise onboard the Majestic ... Read More
We chose this cruise because of the destinations and the timing suited us both. We spent three nights in Shanghai which gave us enough time to explore this interesting city. What did I like about our cruise onboard the Majestic Princess? The service was very good, friendly and efficient. The tapas in Vines Bar pre-dinner was a nice addition. The Hollywood Pool Club was a pleasant place to relax during the day. Both pools are heated. Movies under the Stars was an enjoyable experience particularly on warm evenings. The classical musicians were excellent and provided appropriate ambience in the atrium. The ports of call were interesting and we enjoyed all of them. Harmony restaurant was great and well worth the cover charge. The destination lectures were informative and interesting. Disembarkation in Sydney was a breeze. What did I dislike? Embarkation in Shanghai took three hours. Enough said. The house band often played in the atrium before dinner and the music was way too loud. It made having a conversation near impossible. The entertainment and activities were geared towards an older demographic. Only one deck party on a 22 night cruise says it all. Nowhere to place your drink in the theatre. Not a lot of options where to go for night caps considering the size of the ship. The openness of the atrium reminded me of an upmarket shopping centre. No observation lounge or wrap around promenade deck. We kept getting drinks charged to our account even though we both had a drink package. This was a daily occurrence. In summary, would we go again? We’ve done a couple of cruises to south east Asia, so probably not. We’d like to explore different destinations now. This was our second cruise with Princess and have found the demographic onboard too old for us, so it’s unlikely we’ll do one in the near future. We’ve cruised with Celebrity in the past and they are more to our liking. Read Less
Sail Date August 2018
Chose back-to-back-to-back cruises on Majestic Princess (totaling 47 days) due to itinerary and effectively a brand new ship (about 1 year old). The Majestic overall was disappointing: 1) One of the 4 front elevators was ... Read More
Chose back-to-back-to-back cruises on Majestic Princess (totaling 47 days) due to itinerary and effectively a brand new ship (about 1 year old). The Majestic overall was disappointing: 1) One of the 4 front elevators was out-of-service for the entire 47 days - extremely inconvenient for those of us with forward cabins. This also was totally unacceptable for an almost brand new ship. We also got the run-around every time we inquired about the repair status. 2) The Front Desk was horrible - we had 3 requests/issues that we were promised someone would get back to us and they never did - even when we followed up again on one of the questions. 3) There was a wall left up (from when the ship was leased out to the Chinese market and the area was a high-rollers gambling area)) in the Piano Bar (Crooner's Lounge) that made seating in the Piano Bar very difficult. The Piano Bar "gal" (Tonya Scott) was absolutely excellent, but there was almost no seating available there to see her (due to the wall being left up). 4) The Embarkation from Shanghai was a nightmare. The worst Embarkation ever - some people were in line in the hot sun for over 4 hours. One woman in line had a heart attack while waiting in line. Complete disorganization and chaos. All Princess could do is blame the Chinese authorities - they took absolutely no ownership for this debacle. 5) Food was not nearly as good as we have had on the Royal and Regal (Majestic's sister ships). 1st Lobster night (last formal night of 1st cruise segment) was atrocious - worst cruise ship lobster ever!! The one good thing was the crew was warm and friendly. It is too bad they had to be on this particular ship. We will likely never book the Majestic Princess again. Read Less
Sail Date August 2018

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