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224 Pacific Coastal Repositioning Cruise Reviews

For context, I usually cruise Disney so I can’t help but make it my point of reference. I took my 10YO son on a 3 day cruise from Vancouver to LA. Our main objective of the trip was to spend time together, enjoy the food and enjoy ... Read More
For context, I usually cruise Disney so I can’t help but make it my point of reference. I took my 10YO son on a 3 day cruise from Vancouver to LA. Our main objective of the trip was to spend time together, enjoy the food and enjoy being at sea. I splurged on a club class mini suite. I. Not sure the ‘club class’ was worth the extra $$, but we loved the mini suite. So much space for just the two of us - very luxurious. We especially loved the robes and the extra large balcony. The ship is looking (and smelling) a little dated. It was nice to have a shower/tub combo but the tile was looking super old. Also, there were odd smells noticed in our room. The hall and especially up on the sports deck. I am mixed on the food. I was not impressed with the buffet but had great meals at Portofinos dining room. The wait staff were exceptional. I was impressed with the pools! Lots of options for kids and adults. And super fun to have the big screen showing movies out by the pool. I was told the ship was full and yet it never seemed that busy. The buffet was occasionally lined up. Overall, great cruise. Service was up to par with Disney, restaurant food was excellent and our room very comfy. Read Less
Sail Date November 2019
It is our first Holland America cruise. We knew it is more for mature passengers but we didn't care as we just wanted to try the Mexico Riviera cruise and the timing was right. We embarked from Vancouver and our check-in was a ... Read More
It is our first Holland America cruise. We knew it is more for mature passengers but we didn't care as we just wanted to try the Mexico Riviera cruise and the timing was right. We embarked from Vancouver and our check-in was a breeze. Our oceanview stateroom with a large square window was very spacious but it was on deck one where most of their oceanview staterooms are located. The location of our stateroom was problematic as it was below Billboard Onboard. We could hear music until midnight or 1:00 am and noise from moving chairs as the place has hardwood floors. Thanks to Guest Services, they were quick to help and had us relocated to another stateroom. Main Dining Room: There were pros and cons to open seating, we liked the flexibility of no fixed dining time but the wait for a table was around 15 minutes. The main dining room service was great but slow. Food was good generally but they were exceptional on Gala nights. Lido Market: food options at this buffet restaurant were not bad but waitstaff's service was average. Trying to find a table was always a challenge, perhaps it's the set up of the restaurant. Their dinner closing hours of the restaurant was too early as many guests were still coming in for dinner passed 8:30 p.m. not realizing the restaurant was already closed. The strangest thing was that they reopen at 10:30 p.m. for an hour for late night snacks. So between 9:00 p.m. (main dining room closes) and 10:30 p.m. guests can only get room service at that point. Specialty Dining: Pinnacle Grill (Steakhouse), Tamarind (Asia) and Canaletto (Italian). They were nice but it would have been better if there were more choices, perhaps French or Spanish. Ports: Cabo San Lucas was most fun as we took the boat trip around the Arch and spent some time on Medano Beach. We did the hop-on hop-off in Mazatlan and we were able to cover a lot of grounds in a short time but it is probably cheaper to hire a car to take you around as well. Puerto Vallerta would be great for scuba diving but we didn't go this time. Activities: I enjoyed America's Test Kitchen where I got to see demonstrations of tried and true tested recipes by amazing chefs. I was lucky to see Andy Matsuda demoing his masterful skills of sushi making. Other workshops such as Microsoft and photography were pretty good too. There were some other for-fee activities such as wine tasting and martini sampling but we didn't participate. HAL ships fell short on its entertainment options and its operating hours were limited. Billboard Onboard's music was mediocre; Lincoln Center Stage performance was good but it seemed out of place; BB King's Blues Club is probably the only one that is noteworthy with good performance. Their main stage shows were disappointing and lackluster. Navigator App: convenient for checking the daily schedule, account balance, chat with fellow passengers. I suggest that more details be provided for each event that's happening onboard instead of just the title. HAL really needs to plan more activities during at-sea days or theme events on the Lido Deck: improve their entertainment options and have a look at the gaps in their dining hours. Read Less
Sail Date October 2019
We wanted a quick getaway leaving from the port in our home city, and I wanted to see San Fran again. Overall, the cruise was great, as it always is with Celebrity. Great food & service. The main dining room had delicious food, of ... Read More
We wanted a quick getaway leaving from the port in our home city, and I wanted to see San Fran again. Overall, the cruise was great, as it always is with Celebrity. Great food & service. The main dining room had delicious food, of course. Our servers were great. But there was an overall confusion when we dined there. One night, we were there over two hours because the food didn't come very quickly at all. Long gaps between appies & entrees, and some at our table ordered an extra lobster tail, and they didn't come out until we were all done our meals. Very chaotic. We didn't take in any shows but heard from others that they were great, especially the comedians. My hubby enjoyed playing poker in the casino. I just enjoyed relaxing and reading, as I usually do. We did our own thing in San Francisco and Victoria, but did an excursion in Santa Barbara. It was "The Solvang Shuttle" and it was a rip off at $98/pp, I do NOT recommend it. Solvang is a cute little Danish town, but so geared for tourists that they charge huge amounts for simple things. The food was good in one of the little restaurants, and not too pricey. I am feeling frustrated with Celebrity these days. They seem to want to charge you a bundle for EVERYTHING. I'm trying to change a cruise we booked while on a previous cruise, and they want to charge us a penalty, even though we were told that we could change it at any time without penalty. And while on the cruise, the wifi costs are far too high. I don't know why they can't charge us for 60 or 90 minutes that we can use at any point throughout the cruise instead of having to use it all up at once. We have quite a few Captain's Club points now, nearly Elite members, but with the ridiculous charges, I may have to find a different cruise line. (Not HAL as their food is atrocious.) Read Less
Sail Date October 2019
We were aboard the Jewel for the annual repositioning cruise from Alaska to the winter itinerary. There were several really great things about the ship that deserve 5 stars. But there were also several dismal things about the ship that ... Read More
We were aboard the Jewel for the annual repositioning cruise from Alaska to the winter itinerary. There were several really great things about the ship that deserve 5 stars. But there were also several dismal things about the ship that deserve 0 stars. First, the good news. I was highly impressed by the efficiency in embarkation and disembarkation. It went so smoothly! Very orderly and methodical. This was the first time that we were able to get on board at Noon, eat lunch, and go directly to our cabin by 1 PM. Disembarkation was simple too, using the Walk Off program. US Customs came onboard and the process was very easy. The ship was super-clean and tastefully decorated. The cabin was a standard balcony cabin, small but in perfect condition. The room steward, Eric, was excellent, too! Very friendly and hard working! We appreciated his efforts. End of good news. Sadly, there is more bad news than good. Let's start with the food. The breakfast buffet was always excellent, but lunch and dinner food was low quality. You could really tell that Norwegian was trying to stretch a dollar. For example, in the Azura dining room, they served scallops as an appetizer. Sounds good, right? It might have been if they weren't BAY SCALLOPS! That's right, five teeny, tiny bay scallops on a plate. If you can't serve real SEA SCALLOPS, then don't bother serving scallops at all! Cuts of meat were pounded paper thin and there were no expensive fish dishes in the main dining rooms. Lots of tilapia-type dishes, but no shrimp cocktail, lobster, etc. Unlike the luxury cruises, which of course, Norwegian is not. Now to the specialty restaurants that we tried: The Chin Chin restaurant (Asian) is horrible. I took one bite of the chicken dish and spit it out. Disgusting! If you are used to good Asian cuisine, don't bother going here, even though it is free. Cagney's Steakhouse was OK, but not great. A sad note about Cagney's - if you are a Platinum Latitudes member, you get a comp for Cagney's. This would be good BUT the comp limits you to only $35 per person. Which doesn't go far in a steakhouse. Be aware if you use the comp. The Brazilian steakhouse was the high point of dining. It is excellent. However, if you use your Latitudes comp, be aware that it only covers about one half the cost of dinner, which is typically $39 per person. The absolute WORSE thing about the ship is the Spa. What a joke. The hot tubs weren't hot, the saunas were broken, and there was a male crew member in the Ladies locker room while there were women in it getting dressed! I complained to the Spa manager, and asked for a refund. She said that she couldn't refund me for my thermal spa package, since I had bought it online, so I had to wait until I got home to call Norwegian. (I went to Guest Services onboard, though, who quickly processed a refund. Strange that they could help me but the Spa Manager could not.) My final complaint about the ship is the choice of onboard activities. I would honestly guess that half of the activities are designed to sell you something. For example, the Look 10 Years Younger seminar is a sales pitch for Botox. The Wine and Chocolate Paring is a chance to sell you a $19 sample of wine and chocolate. The list goes on and on. I was really getting tired of being "nickeled and dimed at activities", so I stopped going. We will take another Norwegian cruise for sure, but we have learned what to do, and not do, while on board these ships. Read Less
Sail Date October 2019
The Jewel, four times aboard her now and this was the best trip yet. That isn’t saying much since I am attracted by her itineraries more so than by what it delivers. That being said, it really was the best of the four trips. The trip ... Read More
The Jewel, four times aboard her now and this was the best trip yet. That isn’t saying much since I am attracted by her itineraries more so than by what it delivers. That being said, it really was the best of the four trips. The trip was booked well in advance as it was our first time to be able to take advantage of a repositioning cruise. The trip went from Vancouver, to Victoria, to Astoria. Then there was a sea day before visiting San Francisco and Monterrey and finishing in Los Angeles. We flew up to Vancouver a couple of days early and stayed at the Accent Inn out near the airport. Nice place- fun “punny” signage and easy access. We rented a car out at the airport and spent Sunday seeing the sites in Vancouver. Stanley Park was very nice with the fall foliage adding some color. On Monday we took the AirTrain to the Cruiseport. It could not have been any easier. We checked in earlier than we had planned, and apparently many others did as well. There used to be special lines that NCL would use for repeat customers that were members of Latitudes, but this time the only ones able to skip the lines were Haven and Suites guests. We were in line for over an hour, though it was constantly moving. We carried our bags on ourselves, and the rooms were immediately available when we boarded about 2:00. Our friends hadn’t been on the ship before, so we toured and saw some of the newly improved areas from the last drydock. We were a little late setting sail, but not as late as the Norwegian Joy had been the day before. They missed low tide and had to sit in Vancouver overnight since they couldn’t fit under the bridge. The word from the unhappy customers was that they were losing their day in Victoria due to the problem. It was no problem for the Jewel and we were only about an hour late- and Victoria was plenty close. We dined in the main dining room that evening and I think we got the best seat in the house- at the very back of the ship with a tremendous view. This is where they used to place the Captain’s Table back in the days before Freestyle dining. Victoria was glorious. We have visited there before, but this was the first time we ventured out to Butchart Gardens. Simply said- they were magnificent. We will return there on future visits to Victoria. We had about 30 minutes of rain, but that was the only weather we had all trip long. Not bad for early October in the Pacific Northwest. Astoria didn’t have a car available to rent by the time I got around to shopping for one. We went on the ship’s tour out to Fort Stevens. There isn’t much to see, and having a car would have been cheaper, but it turned out well. We visited the “Tower” in town and had some beautiful views both from the base and after we went up the 164 step circular staircase to the top. Then we headed across the bridge to Ft. Stevens State Park. The waves crashing on the beach was something out of a movie. The actual Fort Stevens stop was not that interesting. Our tour guide, Dita, was funny so she made the trip better than it would have been. We took the local transit bus into town, but instead of being on the bus we were give a ride in a 1926 Dodge Brothers car. That was a blast. The drive pointed out a fish and chips place just across the street from the Maritime Museum that is a converted fishing boat- and we had a wonderful lunch there. We spent the sea day quietly. The hot tubs were not overly crowded so we were able to stay in for as long as we liked. Then just some reading and relaxing, along with a single visit to the nicely furnished fitness facility. San Francisco has become such a disaster that we decided to stay only in the touristy areas. We hadn’t ridden the trolley cars for years so we rode on up, then watched the Marine Band give a mini-concert and rode another back down. We then walked over to Fisherman’s Wharf and had a great lunch of Clam Chowder and Sourdough bowls at Boudin’s on the Wharf. We then returned back to the ship in anticipation of the air show that was being put on due to it being “Fleet Week” in the Bay Area. The Blue Angels did not disappoint and the fantail area up on Deck 12 was the perfect place to watch it. The ship even got buzzed at the start of the show- when no one was expecting it so we got off to a rousing start. Monterrey once again did not have a car available. The only car rental there was an Enterprise office that you could not pick up a car before 9, and had to return it by 12. We just decided to stay onboard ship and relax again. Getting off in Los Angeles was simple. Again we just carried our bags off and left when we wanted to. Since we live only about 30 miles away our son came over and picked us up about 8 AM. We had the Specialty Dining Package for three nights. The Teppanyaki Grill was fabulous, probably the best meat and meal available on the ship, and the presentation was done well. They have their shtick down to a science. We also dined at Le Bistro one night and had a very good meal. La Cucina- now that is a different story. This was the last time I let my friends choose which specialty restaurant to go to as it was really not good at all. To give you an idea the best tasting thing on the menu was the antipasti appetizer! We dined in the main dining room twice and thought the food and service was better than our last couple of trips on the Jewel. The other night we walked up to Chin Chin early without a reservation. The food was good, but the service was non-existent. Both times we ordered food different foods came out from what we had ordered. Geronimo just didn’t have a clue! The MDR was a better experience, contrary to our last visit on the Jewel. The buffet was where we ate breakfast each morning. The food is the same every day so it is a struggle to change things up a little. I do appreciate that you can order freshly cooked eggs at the Omelette station. I’ll have mine over easy please! Entertainment was pretty good, but not outstanding. We don’t do magic or comedy shows but enjoy the musical performances. Candice Glover, from American Idol Season 12, was the headliner the last couple of nights. She has an amazing voice, but has very little stage presence. She needed to have Dan the Man, the Cruise Director, up there cracking jokes to keep the audience entertained….but he wasn’t there…… The room, an Oceanview on Deck 5, was just fine. We got a guaranteed room last time and got stuck behind a support structure so we appreciated the big window in the room. The attendant never introduced himself but everything was cleaned up every time we came back to the room. They have a hard job so his efforts were appreciated. The safe in the room was not in working order, but we just dealt with it. Read Less
Sail Date October 2019
I chose this cruise partly because it conveniently started in my home town, Vancouver, and ended up in my bud's town, LA. We try to take a trip every year someplace together, and I had never been on a cruise before. The price seemed ... Read More
I chose this cruise partly because it conveniently started in my home town, Vancouver, and ended up in my bud's town, LA. We try to take a trip every year someplace together, and I had never been on a cruise before. The price seemed reasonable, so we booked it. Ports visited: Vancouver, Victoria, Astoria, San Francisco, Monterey, LA. We were both very happy with this cruise experience. We loved our very comfortable upgraded cabin, Obstructed Oceanview, with wood panelling and lots of storage space. We liked most of the restaurants, particularly Tsar's Palace, and Azura. However, I found Chin Chin to be very ho hum. Being from Vancouver, there is a high bar for Asian food, though. We did tend to spend a fair bit of time hanging out in the large buffet style Garden Cafe on the 12th Deck, since it was convenient, had nice views, was attached to the aft deck area, and a LARGE variety of food for every mealtime, as well as sublime desserts. (and a good espresso machine) I must say the crew on-board was very friendly and attentive: the real jewels here! Smooth embarkation, disembarkation and customs experience. The entertainment greatly exceeded our expectations. We took in Dinner and a Show every night, which was a real treat. The performers on the shows, Velvet, Rock You Tonight, Cirque de Bijou, were outstanding singers and dancers. I wanted to find out who the stars in this cast were, but there is no info on the NCL site. Also Russians Vlad and Anna, classically trained dancers and acrobats, blew us away. Entertainment in the lounges was also quite enjoyable. We became Aldo fans after his Latin hits performance. I had bought a new bathing suit just for this cruise, so I HAD to check out the poolside for a day. Fortunately we had mostly nice sunny days and up on the 12th deck pool and hot tub area I have to admit it was quite glorious. I was able to spend some time working out in the well equipped fitness centre, and there are places on deck to walk and jog if you need to work off your overindulgence at the restaurants. We were fortunate we had good weather for our 2 excursions onshore and both were very good. I particularly liked the Dim Sum and tour in San Francisco. We brunched at the New Asia in Chinatown, which when I remarked to some of my table mates that it was very "authentic" and "funky", were less than kind about the atmosphere/decor: they did not seem to appreciate its "authenticity". The Dim Sum though was scrumptious, and I myself had no complaints! Overall, we loved this cruise, and will do it again if the price is right. Read Less
Sail Date October 2019
Let's start at the beginning. Ist port victoria cancelled, received email 3 day before sailing tides too high to get under bridge. When you are only stopping at one other port on a five day cruise it seems almost like a cruise to ... Read More
Let's start at the beginning. Ist port victoria cancelled, received email 3 day before sailing tides too high to get under bridge. When you are only stopping at one other port on a five day cruise it seems almost like a cruise to nowhere. First day got right on ship and was in cabin by 11am. This was due to ship being deboarded the day before. Crew party that night, which left some of the staff hungover (things were not up to snuff on day 1, food and restaurant service) .Service and food were much better as the cruise went on. First night Manhattan room, then Savor or Taste the remainder. Did not experience the specialty restaurants. What was once the standard on cruise ships is now an extra priced option. Our cabin steward was great, Putu was his name. We played a lot of Video poker at the bar in the casino and the bartenders were all pretty good. Both shows ere excellent, footloose and elements, and Rob Little comedy was superb! I was disappointed that the ship did not have the thermal spa as I would have paid extra for that. We had the drink package , but had to pay an additional $20 for 6 one liter bottles of water (gratuity included). what a ripoff. The gym was large with a bunch of treadmills but only about 8 machines which I didn't care for. They would be better off with Cybex or Life Fitness than the ones they had. Buffet was good with a large variety of food, mostly tasty and fresh. Our cabin 10132 was towards the front port side of ship. It was quiet, had great view out of balcony, but was a bit extra walk from forward bank of elevators. Elevators almost always busy, I guess a fact of life with a near full ship? Read Less
Sail Date October 2019
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we ... Read More
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we constantly hear the TV from the next room at night when we’re trying to sleep, people “doing it” at night, and just general stomping noises and people slamming their doors. The worst part is the food. It’s terrible. The teppanyaki served really salty food, and the Q Texas had the worst food we’ve had all year. The buffet and main dining rooms also had either really salty or bad food. It’s worse than a mall food court sometimes. The only good meal we had was at Cagneys, but you pay extra for that. Also, the gym was very good with excellent weight machines. The onboard process was long and terrible, and it pissed off a lot of people. We were supposed to board at 7:30pm, and we didn’t board until 10pm because they were disorganized and boarded late. We had 30 minutes to grab something to eat at the extremely crowded buffet (we were not offered food or drinks in the 3-4 hour wait to board the ship) before we were told to go to the muster station. After our Seattle port was cancelled, they offered each stateroom a $100 onboard credit. Nothing we could do about that. However, when we got to SF and had to clear customs, they called floor by floor to try and be efficient, but everyone still had to stand in line for almost an hour. They could have organized it to minimize the wait time. I’ve done customs clearing on another ship and it was done within ten minutes! Just very thoughtless and inconsiderate. The last straw was that we spent $50 to purchase a couple of photos, and the photographer said I could download the digital copy from the Norwegian app. I could not find the photos so I went to the photo station. The guy then told me that if I wanted the digital copies, I’d have to pay another $50 for the two photos. I asked if I could exchange the physical prints for the digital copies, he said no, you have to buy the prints first, then you can buy the digital copies. That would cost $100 for two photos! We will not cruise with Norwegian again. Going to try Celebrity next based on other equally unhappy cruisers’ suggestion! Read Less
Sail Date September 2019
The Good - Beautiful ship, great colors & decoration - Explorer lounge on deck 15 very nice - Loved the shows. Jersey Boys, Six & The Liverpool Beatles. Clinton Jackson is an entertaining comedian. The bands around the ... Read More
The Good - Beautiful ship, great colors & decoration - Explorer lounge on deck 15 very nice - Loved the shows. Jersey Boys, Six & The Liverpool Beatles. Clinton Jackson is an entertaining comedian. The bands around the ship were pleasant. - The cabin steward did a decent job. - Disembarkation was good since we did not have to clear customs. It started early. The Bad - Most of the employees did not seem that friendly and excited serving the passengers. - Lines in the Garden Café were long. Tables were hard to find. The buffet is too small for the number of passengers on the ship. Food was comparable to most cruise lines. - It was hard to get a reservation for any of the shows mid cruise. You can stand-by and it looked like every stand-by got into each show I attended. Don’t be reluctant to stand-by for shows. - I did not hear the Captain address the ship. I am used to a once a day update from the bridge. - If you like lines and a crowded cruise, then this is the cruise for you. - We had a good location for our cabin but it was noisy. Many slamming doors and you can hear your neighbor’s TV since it is right against your wall. - We were supposed to board at 7pm and didn’t get on the ship until 9:30pm. NCL still charged us for 6 days of gratuities even though we lost the 1st day of the cruise. It was advertised as a 6-day cruise with boarding at 7pm. - Muster drill at 11pm the 1st day. Many passengers sleeping through the drill after waiting hours in line to board. The Ugly - Embarkation was a disaster. We signed up for a 7pm check-in. There were at least 3000 people in line when we arrived. The line snaked all around the cruise terminal and outside into the cold. Some water was provided. No food. The ship docked at 5:30pm after sitting all day out in the harbor waiting for 3 other ships to sail. For some reason boarding was delayed. Very bad way to start a cruise. - As we boarded the ship, we were given a notice that our 1st stop in Seattle was cancelled due to an expected excessive time to clear customs. We got an extra day in Victoria instead. NCL gave a $100 non-refundable credit per cabin to our account to compensate. The cruise was poorly planned by NCL. Vancouver-Seattle-Victoria-San Francisco-Los Angeles. Two times to clear US customs. - Clearing customs in San Francisco was a disaster. We started at 08:00am but did not get off the ship until 11:45am. Long snaking lines through the ship. There were still two decks to clear behind us. We lost almost half of our port call in San Francisco. - I have never been on a cruise with so many unhappy passengers. The ship is beautiful but just too big for the infrastructure. I will avoid NCL and the mega ships in the future. Read Less
Sail Date September 2019
We chose this cruise to explore Vancouver, Victoria, Seattle and San Francisco with a total of 4 couples. We arrived several days early to Vancouver to explore the beautiful city. It was a great day. Already we had been told within the ... Read More
We chose this cruise to explore Vancouver, Victoria, Seattle and San Francisco with a total of 4 couples. We arrived several days early to Vancouver to explore the beautiful city. It was a great day. Already we had been told within the week prior that boarding would not be at 12 noon as sold Finally the day to embark arrived. We saw the ship sitting in the harbor long after all other ships left their berth. Decided to go to a restaurant to eat since it was so late. Our 7:30 pm boarding time came and left. We stood in line until 10:15pm when we finally picked up our cabin card. Finally making it into the cabin we discover a letter that all our specialty restaurants reservations were worthless. The tickets for the Jersey Boys was changed to another night -conflicting with the 2 hr minimums the restaurants required. We were in a balcony room and had adjoining rooms which was fun. Didn’t notice the noise through the walls. DAY 1 of the cruise was over about 11:30 pm as we were just sitting on the bed! I think the ship pulled out about 2:30 am. DAY 2. Notice was given that our next stop Seattle was CANCELLED. yup. All the plans and reservations were done for - no harbor cruise, hop on/off bus tour, Space Needle and Chihuly Garden and Glass museum. We were less than 24 hours notice so NO Refunds!! About $250 for each couple. Viator is an outside company that have great tours and prices but they need 24 hours advance notice to cancel. We were in Victoria BC. Beautiful city with lovely gardens. We had scheduled a 2.5 PediCab ride around the town. The owner sent a text early on that stated,” it seems your ship is in port, want to go today?” We did and had a delightful personal tour of the city. Ryan our pedal driver was quick witted and knew Victoria history. We visited parks and heard some tantalizing stories of old government with the hanging alley. Ate at the Garden Cafe for dinner. It was jammed, with mediocre cafeteria food. People didn’t know what to do. No scheduled entertainment. Seems the JB didn’t get picked up in Seattle!! Listened to a couple of singers in the atrium area that were good. DAY 3. Still in Victoria. Almost every thing, place or activity on the ship is closed. We are in port. Limited bars, no racetrack, lazer tag, casino, stores. What do 4400 people do for another 24 hours. Nothing to do. Dinner at the Q Smokehouse- hard to go wrong with a chicken breast and baked beans! At 10:30 pm We enjoyed the production of SIX-Louis VIII six wives. Action paced and very cleverly done. We are now underway to San Francisco.. DAY4. Cruise in under the Golden Gate Bridge. That was amazing so quiet at 6:30 am. Dressed and ready to go. Hop on/ off bus tour, get some sourdough bread and have clam chowder in the City. We are all excited to go @ 8 am. We have all day until 6:30 pm in town. Wait, it’s Noon and we are still on board! Seems NCL didn’t pick up the Immigration official in Seattle. So 4400 people wait. We were off by 1 pm. So we did the bus tour. Went out to Sausalito, crossed the GGB 4 times due to bus route, saw a jumper and made it back at 5 ish. No clam chowder, no sourdough to take home. Specialty dinner in Ocean Blue was fantastic. Giant scallops, shrimp and blue fish were plated well and the dinner was a success. Finally got to see Jersey Boys at 10:30 and it was fantastic. The songs were easy to listen to and enjoy. The cast of both shows are outstanding. Day 5 at sea so headed out to some activities. Alaskan beer tasting. The District. Double doors closed before 2 pm. Showed up with about 30 others. After 15 minutes waiting, I went around to the wine event and got an employee to go inside to see if there was a problem. Barman stated no one was there so he cancelled it. Guess he should have opened the door!! Not an apology to anyone. Nothing available for the racetrack, or laser tag, casino, did our bit to give back to the ship. . Ate dinner at the Manhattan Room. Was pleasant and complimentary. Not hurried like the Cafe. Day 6. Pull into LA. Cruise is over. Disembarking and getting luggage was easy. Was looking forward to fun time doing things with friends and family. It was uneventful. Can’t say I would recommend NCL after this fiasco. We have enjoyed Royal Caribbean and carnival over the years. Carl our room steward was delightful. The room was tidy each day. Loved the continental breakfast each morning. Didn’t have to fight the elevator masses for coffee. The Observation Deck was very pleasant. Light food and drinks available with wonderful views. Read Less
Sail Date September 2019
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. ... Read More
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. The ship arrived at the pier in Vancouver at about 6:30PM and check in was slated to start at 7PM. Guess what happened at boarding? Most people started lining up at 4PM and by 7 there were several thousand people standing in a line that wound around Canada place. This is part of the ugly. We had done 2 other late departure NCL repositioning cruises from Vancouver before. The first was really bad and a woman waiting actually had to be taken away by ambulance due to a panic attack it was so bad. Well this time we did not even show up to check in until 9:40pm! We still waited about 10 minutes in line and we were just about the last 2 passengers to board the ship. We tried to eat as soon as we boarded but we had our drill and everything was shut down. Still the ugly! When we arrived in our room, we found a letter letting us know our itinerary had changed. Since the cruise was announced it had its first day in Seattle. Now it was changed to eliminate Seattle and we had an overnight in Victoria. This was OK for us but many passengers were disappointed. The excuse was not having enough time to notify the US authorities for immigration purposes. Now, all 4,000+ pax had to go through US customs in San Francisco! We did the drill and enjoyed the ship. The next morning we arrived in Victoria. This would be the good for us. Victoria is a beautiful place to visit and we had a beautiful day there. We took a nice walk to Craigdarroch Castle (about 3 miles) as we had never visited there. Well worth the visit. Then we headed back to town and enjoyed happy hour! Swan's was our first stop then we visited Canoe. Both fun places for adult beverages! We had enough energy left and walked back to the ship. The Liverpool Beatles did a show at 7:30 in the showroom and it was standing room only. They did early Beatles in this show and everyone enjoyed it. The next day we were to leave at 2PM so we just walked into town and back. Again it was a beautiful day. Sail away was nice and we just explored the ship. We had dinner at the Q which was good. DW stayed and to watch the CW band (ok but not great). I went to the Cavern club and got there early enough to get one of the last seats there. The 9PM Beatles show was the early years. This was great for me as a Beatles fan to see these guys performing in a small club environment and I could imagine what it was like to see them in Liverpool in 62/63! Now for our first sea day. We received a notice that we would be refunded our port charges for Seattle and they gave each cabin $100 OBC. This was a positive move as NCL knew full well the immigration situation long before our cruise but did not tell the passengers until we were onboard and could do nothing about it! Our Cruise Critic M&G was at noon. This was also the time the ship scheduled the Veterans get together at Maltings. I went to the Veterans and DW went to the M&G at the District Brewhouse. I visited with the one other Vet at the bar for a few minutes and then wet off to join in the M&G. NO SHIPS OFFICERS attended the M&G but they did have champagne for us (nice touch). There were 30-40 cruisers there. Great to meet those we were chatting with on the roll call. The schedule said there would be an Alaskan Beer tasting at 2PM at the District Brewhouse. I was in a group of 10-20 standing outside the closed doors to the District at 2 pm. I just left and came back about 10 minutes later figuring I could join in the tasting a little late. When I got to the District, it was empty. They had kept the doors closed and then the bartender said nobody was there at 2 so he just cancelled the tasting! Poor management! Dinner was at the buffet and it was fine. Then we went to Six. DW liked it, she was listening to each of the "wives" as they sang about their life with King Henry. I was a well done show but not up my alley! Overall, the sea day was good. Now for San Francisco. Since we now needed to clear customs in SF (which was originally going to be handled in Seattle) it meant that EVERYONE would be getting off the ship when we arrived. We had booked a trip to Alcatraz on our own for 10:30AM. I had gone to the front desk on the sea day and managed to get with the correct person to assist us in getting off the ship in the first group to go through customs. This did work fine and we were walking around in SF by 8:30AM. I heard the ship was cleared by around 11AM. We had a good day and BEAUTIFUL weather in SF. On Alcatraz, they were saying how unusually beautiful and clear the day was. Parts of the island were opened to the public that normally are off limits. We spent the remainder of our day walking in the Fisherman's Wharf area. We would have ridden the cable cars but it was way expensive and a long line just to get on. Not for us. Back to the ship and the buffet for dinner. We finished dinner and it was about 7 so we wandered by the theater. There was no line so instead of sail away we went into the Jersey Boys show. Mistake missing sail away! Jersey Boys was an excellent show right up until the point in the show where they dropped the first "F" bomb! There was an audible gasp in the theater. To be fair NCL does have a sentence to warn passengers in the Daily and a piece of paper size sign at the theater when you walk in. We never saw either of these. That just tainted our enjoyment of what otherwise was a great show. It is just sad that NCL feels like this language is necessary in their primary entertainment show for a ship that is marketed to families! The language could be changed without damaging the performance. Another example for us of the BAD! We did eat breakfast and lunch at the local. They did an outstanding job and the food was fresh and hot. Dinner on our last sea day was at La Cuchina and it was good food and the service was good. We just wandered a bit and packed. The ship is new. It is well maintained and the crew were all happy. We did not care for the size of the ship. You have 3 levels of shops, shows and places to eat (6,7 and *8). Then you have 7 levels of hotel and 15 and 16 for food and pools. The only place they used for games, trivia, presentations etc was the atrium. This is typical of NCL in that they really do not pay attention to those types of activities. The atrium in big and impersonal and when we cruise, we typically make friendships at trivia and other small group activities. Not so much on NCL. Disembarkation went great. We walked off with our bags. That started at 7:30 and we left at 8 with NO LINES! this was a good! We have continued to try NCL but sometimes it is just not a good fit. I tried to add photos but the review would not allow it! Read Less
Sail Date September 2019
We have been on 25 cruises, 3 so far this year. We have been on multiple NCL cruises and we were excited to try out the Bliss! The cruise did not start out well and was lacking through out the entire cruise. The Good: 1. We loved ... Read More
We have been on 25 cruises, 3 so far this year. We have been on multiple NCL cruises and we were excited to try out the Bliss! The cruise did not start out well and was lacking through out the entire cruise. The Good: 1. We loved the observation lounge. 2. The entertainment was good. We loved SIX and the Beatles. The bands were good. 3. We enjoyed the Laser Tag. 4. The ship was extremely clean. 5. We liked our balcony stateroom, especially the shower size! The Okay: 1. Food was hit or miss, with not much variety. 2. Raceway cars were pretty slow, overpriced, and you had a hard time passing people. The Bad: 1. Embarkation was delayed due to NCL issues, which meant one less day onboard that we paid for. The process was 2 1/2 hours. We finally got on board around 9 pm. The only dinner that was offered to us was an overcrowded buffet for 1st night. 2. The first port, Seattle, was cancelled due to NCL problems. After guests complaints the compensated guests $50pp, which is about the cost of the port fee we paid for Seatle. They let us know about the cancellation only 10 hours before we were supposed to arrive. 3. Customs/immigration in San Francisco was done very poorly, causing 3-4 hours delay in getting off the ship. They only had one extremely, long, slow line that snaked throughout the ship. There was lots of misinformation with the process. 4. The service was poor through out the ship. It seemed like there were lots of new or improperly trained staff. The service in the dining rooms was slow. We were directed many times to certain areas, only to be re-directed somewhere else. Several times when we returned to our room in the evening for a brief moment our steward who ask: "If we needed service for that night." We have never experienced this on any other cruise. We are pretty flexible and know that there might be some problems or mishaps on a cruise. The negatives far outweighed the positives on this cruise. The attitude of NCL has been extremely disappointing. It seems like everyone has downplayed any and all problems and dismissed the guests’ concerns as unimportant and irrelevant. When problems arise you find out quickly who values their customers and acts with integrity. Norwegian has shown that they do not value their customers. There are many good choices in cruising industry and unfortunately, we can no longer count Norwegian Cruise Line as a good choice. It will be a very long time, if ever, if we choose to cruise NCL again. Read Less
Sail Date September 2019
We are frequent cruisers. We got together with two other couples on this cruise - just to enjoy a new ship. We had all been to all the ports so we figured we would just enjoy each other's company. When we booked the cruise, it said ... Read More
We are frequent cruisers. We got together with two other couples on this cruise - just to enjoy a new ship. We had all been to all the ports so we figured we would just enjoy each other's company. When we booked the cruise, it said that the ship would depart Vancouver at 3:30 PM. So we made our airfare and other travel arrangements accordingly. When we checked in on line, our boarding time came up as 7PM. They had accepted our 6:30 dinner reservations so we were confused. After several calls to our travel agent and NCL, we were told that the 7PM must have been a mistake and that we should go to the pier and would probably be on board after 12 noon. Two weeks before the cruise we get a letter from NCL that stated the ship would not be docked until 7PM and that we should not go to the pier before then. Our travel arrangements could not be altered so we got up at 4AM and travelled getting into Vancouver around 9:45. We purchased transportation to the pier and had to walk around Vancouver all day after turning in our luggage. We were tired so went to the pier at 4:00. No where to sit. The ship was in the harbor since 2:30 AM but couldn't get to the pier because 3 other ships were there. Boarding was terrible. Meals were cold and long waits - didn't go to Seattle as planned. Whole experience was terrible. Restaurants were crowded and food came to the table slow and not hot. The dining rooms are decorated beautifully - very contemporary. French, Italian and Steak house food was excellent, but of course there was a hot food issue everywhere. As far as entertainment, the Jersey Boys show was wonderful, but on that size ship shows had to be done more than 1 night (each was two nights) so we didn't have a show to go to every night. One show, Prohibition, was a surcharge of $39 - never heard of that. The race track and laser tag on the top deck along with the slides were for the younger guest so we didn't frequent. At cocktail time before dinner, most of the bars we went to service was so poor that we went to the bar to get our own drinks. - Also never had that happen. We didn't use any shore excursions as they were VERY pricy and we had already been to these ports. Please note - they took away Seattle too. Read Less
Sail Date September 2019
Embarkation in vancouver was a disaster! embarkation staff was incompetent and overwhelmed by the number of passengers. there was no special line for handicap or platinum members. Lifeboat drill was at 1100 p.m.-stupid time to have ... Read More
Embarkation in vancouver was a disaster! embarkation staff was incompetent and overwhelmed by the number of passengers. there was no special line for handicap or platinum members. Lifeboat drill was at 1100 p.m.-stupid time to have it. passengers were tired after being up all day then waiting for the embarkation process. Our seattle stop was cancelled-we were not informed of this until later that night. had we have known in advance that we were not going to seattle then we would have changed our booking. overheard several passengers saying they had friends/family meetings in seattle. a big disappointment for a lot of people. Ncl's excuse was that it would take too long to disembark and embark at the seattle port. bs: they should have known from experience how much time was involved and planned accordingly. Main dining staff was "lost". they were getting orders messed up and appeared as though this was the first cruise ship they had ever been on. besides being incompetent, most were not friendly. The first day of using the spa facility, there was a constant flow of perspective clients being toured through-so much for peace and quiet! Last year we were on the bliss for a 7 day cruise and it was fantastic. this time it was not. Read Less
Sail Date September 2019
My husband purchased this cruise for me as a holiday gift - we love cruising, and have cruised several times with NCL. The fact that Jersey Boys (one of my favorite musicals) was on-board was the proverbial icing on the cake! We were ... Read More
My husband purchased this cruise for me as a holiday gift - we love cruising, and have cruised several times with NCL. The fact that Jersey Boys (one of my favorite musicals) was on-board was the proverbial icing on the cake! We were excited! We flew into Vancouver late the night before, with the expectation of boarding the boat in the late afternoon. We enjoyed the sites, ate a really good lunch, and proceeded to the cruise terminal. At this point (after receiving an email) we knew that the embarkation process was delayed, and that boarding would begin at 7pm. There was a line 3,800 strong. Luckily, we were seated in a holding room due to the fact that my husband is a disabled veteran. But it went down hill from here. The check-in process did NOT go smoothly. I had entered my CC information online prior to leaving home, but the agent at the desk failed to notify me that it didn't save. Once we stepped on the ship we found out that one of the ports had been cancelled (Seattle). (This was especially disturbing as I had forgotten some medication and had arranged and paid my neighbor to overnight it the port for pick up - except, now.... ). Then, by the time the agents make it through the line, we have the mandatory safety drill at 11PM - no one is "feeling it" at this point and tempers are flaring, including the lady doing the demonstration who actually yelled at passengers to SHUT UP! at one point. Nice. We awake the next morning to a letter that a cash deposit is required, since there is no credit card on file and we proceed down to the guest services desk and wait another hour or so in line. (they tired to close the line just in front of me, but I wasn't having anything to do with that. I made them listen. I am not a rude nor normally pushy person by nature, but I was already pretty dissatisfied.) My husband and I decided to schedule a spa day. We arrive for our appointment in the spa (couples massage) and are taken to a "pre-massage" relaxation room... that has 10 warmed beds, music, curtains in between for privacy, except 9 of the 10 bed are full and there are two of us - hence the couples massage. We offer to reschedule, however they WILL NOT let us leave (obviously fearing missing out on the up-charges) and throw my husband and I into the spa haven place where others have paid to enjoy private saunas and jacuzzis. Whatever. The massage was decent. Thank goodness! I'm not sure if it was the sheer size of this ship - now the largest in Norwegian's fleet - or the way this vacation started, but it really felt like one huge disappointment. Like when you're excited because you're going to Disneyland and you know you're going to have a fun filled day - except you spend all day waiting in line! That's this cruise to a "T"! LOWLIGHTS that make me say skip it: *Staff was not as welcoming or friendly as other NCL trips we have been on *Ship is SO large that you wait to dine anywhere or even to see a show *Don't dare ask for a non-alcoholic cocktail *Buffet food could be fresher at times *No where to sit - again, too many people, not enough planning *Lack of options for food during non peak meal times *No fun towel animals on the bed - c'mon, this makes you feel special! *Feeling like numbered cattle HIGHLIGHTS that make me say consider it: *The entertainment was PHENOMENAL!!!! *99% of the food we had - outside of the buffet - was out of this world! *Hey, you're on a boat! All in all, two thumbs down on this one. And this previously hard-core loyal NCL sailor is seriously reconsidering if they earned my loyalty on this one. This ship itself is beautiful, but I would not sail on this vessel again. Read Less
Sail Date September 2019
A beautiful ship with excellent people serving the guests. The overall trip was ruined by in competent senior staff on board, and incompetent senior management at Norwegian Cruise Lines. The trip started out as a disaster from Vancouver. ... Read More
A beautiful ship with excellent people serving the guests. The overall trip was ruined by in competent senior staff on board, and incompetent senior management at Norwegian Cruise Lines. The trip started out as a disaster from Vancouver. The ship was originally scheduled to board at 7PM. The original cruise documents said boarding could begin an hour earlier (6PM). However, this changed the day of departure, and no one was allowed to board until 7PM. You can imagine what it was like when 4,000 passengers all showed up at 7PM to board the ship. There was one line that twisted and turned the full length of the terminal and wound around and doubled back outside the terminal. We stood in line from 7PM until 9:30 when we finally boarded. We paid the extra fare to stay in the Haven, because of the additional perks included. One of those perks was supposed to be expedited boarding. After two hours and 15 minutes in line, a guy finally came down the line with a Haven sign and led us to the Haven check-in line. Never once while in line, nor after we boarded did anyone explain what had gone wrong. No announcement over the loudspeakers apologizing for the disastrous start. Instead, to add insult to injury, they came over the loudspeaker and announced that everyone had to go through the lifeboat drill at 11:00 at night. Even after they covered all of the information on how to put on your life vest in case of an emergency, the Captain didn’t bother to come on the speaker, explain what had caused the horrible delays, and apologize for the disastrous start to the cruise. Next morning we wake up to find out that our scheduled port of call in Seattle had been cancelled. Instead we spent two days tied up at the first port of call in Victoria, B.C. On our next port of call, after a day at sea, was San Francisco. The night before arriving there a note is left on our bed telling us to meet the concierge in the Haven Lounge the next day at 7:45AM to get off of the ship because everyone on board had to get off the ship and go through customs, since this was the first stop at a US port. Furthermore, no one would be allowed to get back on the ship until everyone on board had exited and gone though customs. So, regardless of what you may have wanted to do that day, you had to hang out in the terminal for about two hours before getting back on board. I fully understand that sometimes things don’t go as planned. Glitches occur. However, great companies develop contingency plans to handle unforeseen circumstances. And the very best o take extra seps to see to it their customers either never know a problem existed, or that they far exceed their customers expectations when addressing the problem. From my perspective after this Cruise, Norwegian Cruise Lines hasn’t got a clue about how to deal with uncertainties when they occur. That’s actually scary when you think about being in a boat on the open seas. Read Less
Sail Date September 2019
Cruise was spoiled by problems with embarking, disembarking, cancellation of Port of Seattle, very late night safety drill and lack of half day on ship in Vancouver. Cruise also spent too long in Port of Victoria, where we live. Management ... Read More
Cruise was spoiled by problems with embarking, disembarking, cancellation of Port of Seattle, very late night safety drill and lack of half day on ship in Vancouver. Cruise also spent too long in Port of Victoria, where we live. Management blamed the tides on our loading problems, which was ridiculous because tide conditions are posted months in advance. Our ship came up empty from Seattle and had plenty of time to dock and let passengers on to enjoy the ship before we embarked. Maybe they forgot to reserve a spot on the jetty? Two meals, lunch and supper were missed. Getting on the ship (3 1/2 hours plus) was a nightmare with too long lines, being kept in holding rooms where no refreshments were served. Not enough crew were hired to assist, as they knew they had to process 4000 plus people. Passengers who had sailed with Norwegian before said this had not happened before. Why this time? Why not do the safety drill when we were held in holding rooms? I realize the drill is mandatory, but 10:45 is ridiculous. Why couldn’t people with small children, send one parent and let the kids sleep? We were not shown where the life jackets were, which is foolish in an emergency. Why wait until we were boarding to inform us by letter that Port of Seattle was cancelled. What was the real reason? Many people were meeting loved ones in Seattle or had their day planned. Others chose this cruise because it was the only one going to Seattle. We were lucky to get off the ship quickly in San Franscico, but many were not. Floor 9 didn’t get off until after 1:00 which ruined their days’ plans. When did the lower decks finally get off? We heard the crew didn’t get any shore leave. Customer service lineups seemed to at least twenty people deep whenever we went. We were also charged for 6 days gratuities when we didn’t get our day in Vancouver. Disembarking in Los Angeles was smooth because management hired some Princess cruise staff to assist. Finally. Staff on ship were very good. Loved the observation lounge for reading and light lunches. Jersey Boys were excellent. Food in Cafe was good but maybe a bit bland without spices. Loved the food choices. Great weather. Hop on and off in San Francisco was excellent and visiting Pier 39 for outstanding clam chowder in a sourdough bowl was yummy. Unfortunately, the Management planning was terrible and needs to be vastly improved Read Less
Sail Date September 2019
not enough info given to guests --- we were told while traveling to Victoria that we would stay overnight in Victoria and not going to Seattle was not right. not enough to do in Victoria , could have stayed over night in San Francisco. ... Read More
not enough info given to guests --- we were told while traveling to Victoria that we would stay overnight in Victoria and not going to Seattle was not right. not enough to do in Victoria , could have stayed over night in San Francisco. Trying to get in a restaurant to eat was impossible tables open all over but told you need reservations, but none were avalilable.( We were in the Haven so we ate there alot,and the service and food was great.) Food was good when we able to get in to eat It was the same with the shows if you did not make reservations the day they were available,you didn't get them you could try and wait in standby line but you had to get in line at 6pm for a 7:30 show. We were on a BTOB cruise, over all not real happy with this part of the cruise. we usually like Norwegian and will probably sail with you again but not in near future and not on the Bliss. Read Less
Sail Date September 2019
Beautiful ship and attentive crew. Comfortable stateroom. Good food, entertainment, amenities, etc. for just about any interest and taste. Theater shows were high-quality plus the go-kart track was a blast. Go figure - Getting back ... Read More
Beautiful ship and attentive crew. Comfortable stateroom. Good food, entertainment, amenities, etc. for just about any interest and taste. Theater shows were high-quality plus the go-kart track was a blast. Go figure - Getting back into pingpong was an unexpected bonus. All of the good stuff had a terrible downside. Poor communication of key information such as boarding/disembarkation was only surpassed by the pain of actually enduring the process used. Instead of a staggered boarding process, there was only an extremely long line that snaked through a very large building, plus around it outside. This took about 3 hours to complete. At one point, the line snaked around a big room only to end up seating people near the door that they entered. An entire port visit was cancelled completely. At San Francisco, every passenger was required to exit with none allowed to return until everyone was off. We felt lucky to take only 2 hours on this, although others took much longer. Since we had no knowledge of what was involved until the night before, we thus missed an onshore appointment. Whereas I suspect that the port authorities have certain requirements, it almost appeared that the cruise line had not actually gone through these activities before. Of course, because the line in fact regularly enters ports of multiple nations, there is no excuse apparent for the long lines, waits and significant (un-communicated) reduction in shore time. We did not take any cruise-line arranged shore excursions, so I cannot comment on them. Read Less
Sail Date September 2019
Having previously sailed on the Bliss in the Caribbean, we looked forward to the Pacific Coastal cruise so much we even convinced a friend of ours to book a cabin on the cruise. Boy were we disappointed. Standing in line winding ... Read More
Having previously sailed on the Bliss in the Caribbean, we looked forward to the Pacific Coastal cruise so much we even convinced a friend of ours to book a cabin on the cruise. Boy were we disappointed. Standing in line winding outdoors and indoors for over 2 1/2 hours to get our room cards and board the ship. There was no place to sit or rest until we were more than 2 hours into the process. No one from NCL seemed to care. When we finally got onboard (after 10 pm) the only place to get some food was the buffet....where nearly 4,000 of our fellow passengers were trying to do the same thing. Then we were told the first port of call, Seattle, was cancelled because there was not enough time to process the passengers through immigration so we would spend an overnight in Victoria BC. Why NCL created an itinerary that requires two separate US immigration stops is beyond me. (Vancouver to Seattle to Victoria BC to San Francisco before ending in Los Angeles). We wondered about that part of the itinerary when we booked the cruise but apparently NCL did not. Victoria BC has no amenities near the cruise terminal and no entertainment area either. To make matters worse, only 3 bars were allowed to be open due to local restrictions so drink service at our specialty restaurant was negatively impacted as the closet bar was 7 floors away. Our tour guide told us it was the first time he could recall a ship staying overnight in the 20 years he had been in the town. On the 3rd day of the 6 day cruise we finally sailed so the shops/bars/casinos could be open. Things were looking up...or so we thought. Unfortunately the next cruise port (San Francisco) was another frustrating experience as we technically arrived at 8 am but we were not able to get off the ship until after noon (with another 45 minutes of standing in line after our floor was called to disembark. So much for a full day in San Francisco. The Bliss is a beautiful ship but it is NOT capable of handling the number of passengers it carries when those passengers are indoors. The employees did not seem to give much effort to making our trip enjoyable. Maybe the attitude of frustrated passengers caused them to become defensive. We have already talked three other couples who inquired about our trip to stay away from NCL Bliss for this itinerary. When I wrote to NCL customer service to express my frustrations with their efforts, they brushed me off and did not offer what I really wanted most...acknowledgement that they did not provide the level of service their customers deserved. It may very well be my last NCL cruise. Read Less
Sail Date September 2019
My husband and I needed a worry-free escape from stressful jobs, one that, once we left the house, was completely taken care of. On this 4 night cruise from Vancouver to Los Angeles, we were able to afford a Club Class Mini Suite with ... Read More
My husband and I needed a worry-free escape from stressful jobs, one that, once we left the house, was completely taken care of. On this 4 night cruise from Vancouver to Los Angeles, we were able to afford a Club Class Mini Suite with Princess transfers at the Vancouver Airport and an overnight at the Four Seasons Hotel. The transfers and hotel stay were well worth the price for us. As soon as we left Customs, a Princess Rep whisked us to a cab and handed a voucher to the driver. At the lovely Four Seasons we were upgraded to a magnificent one bedroom suite with a breathtaking city view. Our luggage was picked up from our suite at 8am the next morning and we didn't have to think about it again until it was safely delivered to our cabin in the very early afternoon. As others have mentioned, embarkation in Vancouver was a mess. There were 3 ships in Port disembarking when we arrived at about 9:45am, and we were herded here, there, and everywhere while the port employees tried to figure out what to do with us and where we were supposed to go. Once we cleared Customs and Princess had more control over the situation, things were much more organized. We were safely on board and in our cabin before 11:30am. Our cabin was very clean, spacious, and in good order. The tub/shower combination in the bathroom was worth the price of the suite. Our cabin steward Jeffrey was perfect in every way and greatly enhanced our experience. Our luggage was delivered very promptly. We couldn't have been happier with Club Class Dining. The separate area of the Bordeaux Dining Room was very peaceful and the service most attentive. The food was good and the extra dish often noteworthy. We never had to wait for a table, and our beverages of choice were instantly at hand. My husband enjoyed the variety of the buffet, but the quality of the food and lack of substantial vegetarian items made it a no go for me. We had Room Service a couple of times. The menu was small as were the portions, but the service was very friendly and you could order as much of any item as you wanted. I had pizza from the Lido Deck on the last day and wondered why I had waited so long. It was really good. The Coral Princess is very clean and well maintained. The crew is pleasant and seemed to work well together as a team. We enjoyed the less frantic atmosphere of a smaller ship, and found plenty of areas to enjoy the solitude of the sea away from others. I thoroughly enjoyed the Thermal Suite in the Lotus Spa. The heated beds were so relaxing, and I'm glad I invested in a pass. It was well worth it to me. It was too cold for us to brave Movies Under the Stars, but the movies also played on the televisions in our cabin and in the Princess Theater. We indulged in Premiere Coffee Cards and are glad we did. Although there could be long lines at the International Cafe, especially in the mornings, my husband greatly enjoyed the specialty frozen beverages available. I enjoyed an after dinner latte in Club Class more than once, along with an occasional Mocktail. Disembarkation in San Pedro was a breeze. We enjoyed a final Club Class breakfast with the same attentive service we had received during the rest of the cruise. We were not rushed or hurried in any way. After a leisurely meal we made our way to the quiet Platinum Lounge until our group was called. Once off the ship, our luggage was easily located and a Lyft quickly obtained for our short trip home. We thoroughly enjoyed our time aboard the lovely Coral Princess and hope to be cruising again before too long. Read Less
Sail Date September 2019
Our voyage on the MS Volendam was short, but sweet! This ship is still in very good shape. It is scheduled for another retrofit next month. We flew to Vancouver to join the ship on it's transition from Alaska to the Caribbean. ... Read More
Our voyage on the MS Volendam was short, but sweet! This ship is still in very good shape. It is scheduled for another retrofit next month. We flew to Vancouver to join the ship on it's transition from Alaska to the Caribbean. Many people on this voyage were settling in for the extended Panama Canal cruise. We had limited time as we had another trip planed, so we decided to take the 6 night cruise from Vancouver to San Diego. We stayed at the Best Western Plus Uptown Hotel in Vancouver. It's only 4 miles (12 minutes to the cruise terminal) and is about half the price of the downtown properties. We found it clean, friendly and in a very nice neighborhood filled with restaurants. Embarkation was very fast and our rooms were ready when we boarded around 11:00 a.m. Our cabin was a Guaranteed Ocean view Cabin. We were very satisfied with our location on Dolphin deck near the Aft part of the ship. The cabins are a bit dated, especially the TVs and the safe; other than that, a great clean cabin with plenty of storage space. We enjoyed the limited entertainment onboard, especially the comedian and the magician. Both were excellent. The BB King All Star band was also great. We have heard many of these bands play on other HAL ships and HAL does a great job recruiting these bands. We also enjoyed early evening entertainment in the Ocean Bar. The food onboard was fine. We enjoyed all of the food and service in the Main Dining Room. Our servers, Rudy and Eko, were outstanding. The Lido Buffet is fine for what it is, along with the Dive In area. We did not partake of the Pinnacle Grill or Canaletto this voyage as we are going on another HAL ship in thirty days and will book then. Victoria is always a great walking port. We did not get off the ship in Astoria, Oregon. San Francisco is always a wonderful city to visit and we were fortunate to spend from 7 am until 11 pm in the city. Debarkation in San Diego was effortless and we were at the airport in minutes. As always, the crew on HAL REALLY make the difference. These people bust their buns each and every day to make sure all guests are having the best experience while onboard. A shout out to Henry and Jerry in the Ocean Bar, as well as Sol and Teddy, our cabin stewards. We look forward to our upcoming trip on MS Koningsdam. Read Less
Sail Date September 2019
I chose this cruise because I needed a small break. It was perfect to leave from my home port. The stop in Astoria was uneventful. I would have liked to stop in Seattle or San Francisco, anywhere but Astoria. The people at my dining ... Read More
I chose this cruise because I needed a small break. It was perfect to leave from my home port. The stop in Astoria was uneventful. I would have liked to stop in Seattle or San Francisco, anywhere but Astoria. The people at my dining table were wonderful. we ranged in age from 48 - 82 and had a great camaraderie. The games were hilarious at times. The staff were awesome. They upgraded me to a balcony which I loved. I sat out there in the mornings with my tea and just listened to the sound of the waves and was at peace. I was able to see some whales blow but not emerge or breach. Dani, Christopher, and Carlos took great care of me in the dining room. The food was bland. I heard this complaint from several guests onboard. I don't know if they don't season the food because they think most of the guests are elderly and cannot tolerate it. The worst food on the ship was a veggie burger up on 14. It was soggy and fell apart and tasted terrible. I found the heat inside the ship to be way too high. Read Less
Sail Date September 2019
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process ... Read More
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process very early. Shops with expensive prices. Atrium is a small hole in the vessel. Elevators are old and dirty. Not sailing again with a Princess. The staff seem to agree that Royal Princess have higher standards in food, cleanliness and ship entertainment. The cocktails were very overpriced. Coffee tasted like water, looked muddy. Tea was better option. Same breakfast menu every single day. Buffet posts and glass were extremely dirty. Staff around ship couldn’t answer badic questions, but gave honest responses, “sorry, I can’t answer that, maybe someone else knows”!!! I would spend a few hundred more and get a better experience with an alternate cruiseline. Many seniors with books in hand and ready for relaxation. Read Less
Sail Date September 2019
This re-positioning cruise was awesome. The 4 day itinerary was the perfect way to revitalize your spirit and mind. The Coral is a smaller ship but has all the amenities of say the Regal. It is new enough that the carpet still has ... Read More
This re-positioning cruise was awesome. The 4 day itinerary was the perfect way to revitalize your spirit and mind. The Coral is a smaller ship but has all the amenities of say the Regal. It is new enough that the carpet still has spring to it and the rooms are clean and rust free. The food was excellent. The main dining rooms were large with a lot of ramps for passengers that need assistance. The buffet had many delicious dishes to choose from. The deserts were outstanding and the fruit was sweet and fresh. The cruise staff was outstanding. The passenger games were funny and the staff kept the party going. The art staff was awesome. They gave different lectures on various artists that were interesting and informative. Their knowledge of the artists and their work was impressive. The auctions were fun and the pieces being sold were a outstanding value. This is a trip I would do again. Read Less
Sail Date September 2019

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