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157 Caribbean - Eastern Repositioning Cruise Reviews

We picked this cruise because the price is reasonable/cheaper than Carnival. 1. The embarkation and disembarkation were smoothly. 2. Ship is new and clean 3. Cabin is small just like any cruise ship cabin. The shower area seems ... Read More
We picked this cruise because the price is reasonable/cheaper than Carnival. 1. The embarkation and disembarkation were smoothly. 2. Ship is new and clean 3. Cabin is small just like any cruise ship cabin. The shower area seems small. 4. Breakfast/ lunch is good. Formal dining at night is good (way better than Chili’s, TGI Friday’s, Applebee’s . Comparable to Red Lobster but fewer selection. 5. Entertainment is great. Quality of shows is excellent. 5 stars to Steve Young (director of entertainment). All of the family shows are great, Peter Punk, Butterfly, Michael Jackson. But all adults shows perform by a group of 4 person is just ok. Would like to have few standup comedians shows. 6. Service is good. 7. Port and shore excursions have good timing. Except Saint Martin 7am to 2pm. We would like to go again. MSC going to have new ships in 2022, definitely looking forward to this one Read Less
Sail Date August 2019
We are just back from 1 14 day back to back cruise on the MSC Seaside and wanted to share our thoughts. I am a very critical person when travelling. Firstly I am not going to compare the Seaside with any other cruises we have sailed on ... Read More
We are just back from 1 14 day back to back cruise on the MSC Seaside and wanted to share our thoughts. I am a very critical person when travelling. Firstly I am not going to compare the Seaside with any other cruises we have sailed on which include Carnival, Norwegian and Royal Caribbean as I believe all have their good points and not so good and it is unfair to compare. The Seaside is a lovely, clean and very impressive ship. There are not many times you feel like you are onboard with 5000 passengers let alone another 1500 crew. We experienced only a very positive interaction with crew members with many taking time out to say hello and a general friendly approach especially to our 2 grandchildren who got lots of attention and high 5's. Embarkation and debarkation was very smooth and quick . Cabins - we had a balcony cabin and whilst cosy for 2 adults and 2 children it was comfortable and clean. Space can be a little tight but we adapted with bringing over the door organisers. I cannot comment on the room steward who whilst wasn't very visible always kept the room clean. Kids Club - our 2 grandchildren loved it and although we wanted to spend some good quality time with our 2 grandchildren on board it was nice to get those couple of hours to ourselves once in a while. Shows - a little confusing at times and some acts repeat over other shows later in the week but they are very professional and enjoyable. The Starwalker Michael Jackson tribute and show end on the Friday is a must see. You get a bit of everything at the shows, singing, dancing and Cirque de Soleil type performers. The beer prov children rated comedy show was very funny and a good watch. Food - we ate in the buffets for breakfast and lunch and the main dining room for dinner. This was probably our biggest disappointment. The buffet is a little repeatative and sometimes a little lacking in choice but the pizza is great and the late night cookies at the snack station were wonderfully soft and delicious. we ate in Ipanema main dining room and the waiting staff were friendly including the maitre d's even dancing with our granddaughter and always asking if we were ok and had a good day. service was a little slow on occasions and the very odd dish was not great but we felt the food could have been better overall. Guests - it is a very multi cultural guest list is the most polite way of putting it but again with 5000 guests from 120 nations you are going to get some who do not share your manners, standards and etiquette. Don't be put off by the completely negative comments you read about the MSC Seaside, I am very critical and would describe our experience as positive overall and YES I would sail with MSC again. Read Less
Sail Date August 2019
I am a former cancer patient. I entered remission just a few months ago and had my leg amputated. This was my first cruise. I want to start off with the musicians. There was music for everybody’s taste. But I enjoyed ALL of them. Luisa, ... Read More
I am a former cancer patient. I entered remission just a few months ago and had my leg amputated. This was my first cruise. I want to start off with the musicians. There was music for everybody’s taste. But I enjoyed ALL of them. Luisa, Juliana and Juan in the Accidental String Trio were just...the only word to describe it was beautiful. Neil was singing and Jammin’ the reggae hits on the steel drums. And Rob was rocking it on the guitar. DJ JD with the hits. The Brassaholics with the amazing Maroon 5 medley. And the Latin Band covering latin hits. Emma, Layla and Francois brought so much energy throughout the whole ship. Vargus Mason with the jokes! T.A. Williams at the Piano Bar. Diana and other bartenders tending the bar at the Lobby very well, including the bartenders on Lido who also bring their energy to the ship. I tipped what I could. Next I want to say how much I really appreciate how kind, thoughtful, and caring the staff was. They always offered help. I don’t usually accept help but I made some exceptions. I also made some friends on the cruise. The whole experience is one to remember. They always had smiles on their faces, and always greeted as we cross paths. And as you’re reading this to all of the staff, I just want to thank all of you from the bottom of my heart. I hope I get to meet you all again. Cheers "Let your smile change the world, don't let the world change your smile..." - unknown "My cup is full to the brim, I could go on and on, the full has never been told" - Buju Banton Side Note: Im looking for a job also (galvancromeo@gmail.com) all photos are unedited Read Less
Sail Date July 2019
On this cruise,the quality of all the baked goods.Bread,rolls,and even paid for desserts from the coffee shop,where dry,tasteless and barely edible.There was no room service menu,(except morning menu),in our room.And the bread ,that was ... Read More
On this cruise,the quality of all the baked goods.Bread,rolls,and even paid for desserts from the coffee shop,where dry,tasteless and barely edible.There was no room service menu,(except morning menu),in our room.And the bread ,that was supposed to be toast was like warmed up stale bread.And the biscuit on the sausage biscuit we paid for was nothing like biscuit texture,from that menu.We requested Anytime seating,and a table for 2.And their idea of a table for 2 is now,2 person tables,shoved so close together,with other tables for 2.That you bump arms with the people sitting next to you.And a private conversation is completely out of the question.The entertainment was a whole lot of trivia.And very little live music.In anything but the showroom.Our room steward was told to not come to our room,before 12pm.Because my husband likes to stay up and watch all the late shows.He consistently tried to come in each day.And after my husband told him the third time.He started cleaning the adjoining room next door and smacked the vacuum cleaner on the door.And we could hear him laughing about it each day.The quality of this cruise,has me really hoping this isn't Carnivals new norm.As we have an Alaska cruise in August. Read Less
Sail Date May 2019
This was our 27th cruise, 1st-time Celebrity Cruise. We couldn't have been happier. My husband and I are 52 years old, we have no kids. I love to have options when we travel. On a cruise there is always the option to do nothing, ... Read More
This was our 27th cruise, 1st-time Celebrity Cruise. We couldn't have been happier. My husband and I are 52 years old, we have no kids. I love to have options when we travel. On a cruise there is always the option to do nothing, however, there is not always the option to do everything (except for now!). The Celebrity Edge, aside from the fact that it's absolutely modern and gorgeous, it was so much fun! We were worried about the fun. We had the preconceived notion that this was a company for retirees, people who like it "quiet". This ship had more fun going on than do I dare say it...The Fun ships??!! It did. But there are plenty of quiet spaces as well. Newest movies every night are played at the Rooftop Garden around 10-10:30pm. Multiple Trivia thru-out every single day. Loads of entertainments everywhere, from live singers & bands to the shows in the evening. But my absolute favorite...Silent Disco. Fun for all ages, it's hysterical to watch and a blast to participate in. There is so much going on, it was actually hard to fit it all in. The food was excellent. The 4 main dining rooms were beautiful, try to eat each one if you can, the menus vary slightly per dining room. Le Petite Chef was fun, and delicious, and did I mention fun?? Service was above and beyond, and I'm picky. We had an oceanview room at 200sq ft. and it was very comfortable. 50-55" interactive flat panel TVs on the wall. The beds and pillows were very comfortable. Bottom line we loved it and we booked 2 more future cruises while on board. Hopefully, you'll love it too. Read Less
Sail Date March 2019
I was disappointed on this cruise. My bag never made it to my room. I had to find it myself - at 5pm. That is unacceptable! The food was good and I like having the same table every night that was a plus. My cabin mate felt the rug was ... Read More
I was disappointed on this cruise. My bag never made it to my room. I had to find it myself - at 5pm. That is unacceptable! The food was good and I like having the same table every night that was a plus. My cabin mate felt the rug was very dirty in our room. In the Windjammer they have the cruisers serve themselves - that is not good because that can spread disease very quickly. That is why I prefer ships that don't allow that- like Holland America. The ports were good on this cruise - Puerto Rico, Saint Maarten and Labadee Haiti - where I ziplined which I really enjoyed. The biggest positive comment I have about this ship was the entertainment - it was AMAZING. Mama Mia was just as good as on Broadway in NYC! Ocean Aria was very different - like a Cirque Show! The comedians were awesome!!! Royal Caribbean's entertainment has improved and I have always love their entertainment but it actually got better! So all in all there were positives and the bags not arriving till 5pm was a definitive negative! Read Less
Sail Date February 2019
First the ship is beautiful. The cruise critic event was amazing might have been our best ever. During that event we were shown a presentation. That the msc seaside was designed especially for miami and that is was family owned and they ... Read More
First the ship is beautiful. The cruise critic event was amazing might have been our best ever. During that event we were shown a presentation. That the msc seaside was designed especially for miami and that is was family owned and they wanted to treat you like family. We also matched from royal caribbean from diamond plus to gold. Which added not much value a drink package that was supposedly free however there was a surcharge on every drink. There was enough people from 6 different countries that each announcement had to be made in 6 different countries. The only time i have had that happen is in the mediterranean. So you felt like you were in europe. Dining staff took you order and brought no conversation. First night it took 45 minutes to get appetizers. We were giving the wrong food from someone several times. The dining room itself is a european open style which amplify the noise level so much so that you can hardly hear across the table.we wanted wine from our drink package however on the third night; we were told they had ran out and if we wanted wine it was an additional charge. But they had the wine in the specialty dining. We bought the specialty dining package which we told there was a savings. There was no savings at all. Plus if you wanted regular coffee with your dinner it was an additional cost. The bar service you had to request the bartender to come over to take your order. There was no bar service asking how can i help. We tried almost every bar on the ship and it was the same. Plus one bar had no coke zero or spirit zero and we were told there was none on the ship, yet you could walk to the next bar and they had. This include beers, wines and alcohols. We meet some several people that had wonderful time after the cruise. But they all had several things alike, yacht club, black card and max drink package. Msc has a special area and dining for yacht club and black card members. We asked and none of these people ate in the in dining room. Plus we only meet 2 other couples that spoke english on the whole cruise. Out of the 52 cruises i have been on this one ranked 51st.if you like to walk there is no walking track and the gym is tiny. Lines for the tread mills were long. Msc allows and it seems they encourage marking of lounge chairs by the pools. People were out at 5am marking chairs. We were looking for the walking track. I would not recommend msc seaside unless you can afford a suite for the yacht club and max drink package.last if you are disabled, we saw several that the doors are not wide enough to get there wheel chairs in. Read Less
Sail Date February 2019
We chose this cruise because it was a well talked about and loved cruise by many on Social Media. I have cruised out of Port of Miami in the past. The embarkation was very smooth. Arrived at port early due to early transportation drop off. ... Read More
We chose this cruise because it was a well talked about and loved cruise by many on Social Media. I have cruised out of Port of Miami in the past. The embarkation was very smooth. Arrived at port early due to early transportation drop off. Was on the ship by 10:52am. Cruise director MarQ was good, but not the best I've seen. The ship was decent, could have been cleaner. The service was great in all areas except housekeeping. Major issue was the shower. There was a huge drainage issue creating a puddle whenever you showered. Everyday there were different issues, but we managed. The shows and bands were great. All other activities were just as Carnival promised FUN! Dining was great but after several cruises I am bored with The American Table Theme. I always like to try new items. Overall we had a great time. We are cruising on the Magic again In January 2020. Read Less
Sail Date January 2019
The food was so salty i was swollen the entire trip and thats with a special no salt diet! Food in specialty restaurant was amazing.Had to change our table after 3rd nite due to view of waiters stationNew table was amazing rt at the ... Read More
The food was so salty i was swollen the entire trip and thats with a special no salt diet! Food in specialty restaurant was amazing.Had to change our table after 3rd nite due to view of waiters stationNew table was amazing rt at the botton of staircase. Svc was slow for us never figure out how everyone got there after us but somehow left dinning room before us and we had put our dinner selection in the nite before.. for the no salt which was loaded with msg anyhow which was worse. Overall the entertainment was totally amazing and got to meet the cast at white nite which made my nite cuz they were great.. the male singers especially. Had a great time!!! Would do it again! Devina is warm ship Seaside a lil cold. I prefer the Devina but most likely will do both again lol live in florida its easy to jump on Read Less
Sail Date January 2019
This is a beautiful ship. We had a mini suite and thought the bathroom was great. It had a huge double sink with 2 faucets and a big shower. Worth the extra charge for sure! The room is a bit smaller than Celebrity Ships I've been on ... Read More
This is a beautiful ship. We had a mini suite and thought the bathroom was great. It had a huge double sink with 2 faucets and a big shower. Worth the extra charge for sure! The room is a bit smaller than Celebrity Ships I've been on width wise but same length. Nice room. Ample storage for clothes. The only thing I'd recommend is bring a light of some sort for the bathroom otherwise you have to turn the overhead light on during the night. We thought the food was pretty good on the ship. We did speciality dining 6 of the 7 nights and thought the food and service were really good. Ate one night in Taste, the regular dining room and thought the food was pretty good there too. We did breakfast almost every morning at either Taste or Savor and thought they were great. Service was good too. The ship is easy to navigate. Sometimes elevators are a bit full but another one comes along fairly quickly. Thought embarkation and debarkation were very easy. Everyone on the ship always has a smile and really tries hard to make your experience a good one. The Observation lounge is a great place to hang out plus they serve food all day long and there is a bar if you want a drink. As the week went along, more people found this treasure. They have comfortable furniture for reading and just watching the water. Neither of us had the drink package but we did notice that with all the people that did have it, bars were open everywhere on the ship all day long. When we were on Celebrity, it was pretty hard to find a bar open during the day except at the pool. Loved the outside deck that surrounds the specialty restaurants. Great place to hang out on the couches or to take a walk or get a drink. Really nice atmosphere and great place to watch the sun rise or set. On other ships this type of deck view is blocked by the life boats. The boats are on deck 7 on the Bliss a deck below Deck 8 where the specialty restaurants are. The ship definitely has places to view the water all the time; something that was lacking on Royal Caribbean's mega ships. On that ship, I felt like I was floating on an island where I rarely saw the water. NCL knows how to bring the ocean into the cruise experience especially when you eat outside at the specialty restaurants. Now here are my cons about the ship. The pool area is crowded and the music is SO LOUD it literally hurt my ears. I was surprised parents let their little ones hang out there...it was deafening. Actually we found the music was too loud almost everywhere. Couldn't hear the words to the music when bands played. Only the instruments. Love the adult solarium on Celebrity and Royal Caribbean. NCL has a small adult area with chairs and a bar. The only problem is there is no shade even with 3 or 4 small umbrella's. Too bad cause that would have been great. Now for the shows. I liked Jersey boys although its a shorter version of the Broadway production. I left 15 minutes into Havanna. I couldn't get into it. Saw the comedienne's. Hard to get into The Social Club so appreciated the show that happened in the theater one time during the week. Liked the Beatle's tribute although again the music was so loud in a tiny venue. I missed a regular show that you could catch at either 7:30 or 9:30 on Celebrity ships. You always had to make reservations for the shows and they didn't always coincide with the times booked before you get on the ship at the specialty restaurants. Lots of stuff happened in the atrium. It's way too small for the purpose it serves for some of the shows there like the Newlywed game. People were everywhere with no seats. The theater would be a better choice for that and later in the night. The cruise director tried to make it sort of risqué yet there were young kids around cause it was pretty early. Overall, its a great ship that is staffed well. Like I mentioned earlier, the staff is always smiling and trying to make your experience a good one. I would like to see the music at a decibel that doesn't bust your eardrums and make your ears ring along with a show you could see every night with a 7:30-8:30 reservation. (Most shows were in the Atrium then) There is something for every age on this ship for sure!!!! Read Less
Sail Date December 2018
You need to understand that I'm probably one of the worlds pickiest eaters. No really I helped the medical community discover many thousands of adults that have the same disorder ARFID. So my wife and I chose the Bliss because of ... Read More
You need to understand that I'm probably one of the worlds pickiest eaters. No really I helped the medical community discover many thousands of adults that have the same disorder ARFID. So my wife and I chose the Bliss because of past experiences on the Breakaway and the Getaway which we had great times on and I was able to find enough food that I could tolerate at the Garden Cafe. So my review will not cover all the upscale dining on the Bliss which has many many choices. I'm going to cover the eating issues at the end of this review. Now here is the rest of the ship review first. The Casino was outstanding. The best I have ever seen on a cruise ship. Over 300 brand new slots and table games with seperate smoking and nonsmoking areas. However the smoke did leak out to the nonsmoking portion when the doors to the smoking section were opened and closed. The leaked smoke was a minor problem that did not affect most of the non smoking portion. My wife had 3 wins of $200 and one $400. Seemed to me like the machines were looser than many you play in shore based casinos. I would caution that they seemed to tighten up quite a lot on the last day. While we are discussing gaming let's talk about the Bingo game on the last day of the cruise. Bingo really is a suckers game but the Bliss took it to a new level. There were probably 250 people playing the game and the average cost per person including the additional sale of cards just before the last game was easily around $50 per person. So I would guess the revenue collected was near $14,000. The event consisted of three games. The first two were some sort of regular Bingo and the last was a cover all in 47 numbers or less for a prize of $5000. If no one got their card blacked out the prize was reduced to around $500 and continued until a blackout was completed. Of course no one blacked out their card in 47 numbers. It is ridiculous to think anyone would ever win the $5000. Look at it this way you need 24 of the first 47 numbers called to be successful blacking out your Bingo card. That would leave 28 other numbers that were not drawn yet. If you look at this in reverse. When was the last time you ever had a Bingo card go through the first 28 numbers and not have a single one of those numbers on the card? The odds of a blackout in 47 number is so small. I wonder if NCL has ever had to pay the $5000 jackpot. So at the end of the Bingo game The Bliss paid out about $1750 total which included blackout and the first two games prizes. I would guess the ship made a tidy profit of $12,000 to $13,000. I have been on cruises that each day the blackout number was raised by 1 making it slightly more possible to win the jackpot So if you love Bingo go ahead and play. Just don't expect to ever win the $5000 jackpot by blacking out in 47 numbers or less. Excursions were just OK. The Bliss is so big that many regular cruise ports can not accommodate the size of the ship. So in 4 of the 5 ports we visited we were docked in an industrial location. In those locations you either had a tour bus at dockside or if you wanted to wander on your own shuttles were provided to the port entrance. I was in the US Navy and if you were on a small destroyer port visits were lots of fun and the local populace treated us well while ashore. One thing that would always ruin a visit was the docking of an Aircraft Carrier with 5000 crewman. Well you might say the Bliss and mega ships like it are the Aircraft Carrier of the cruise ship world. My wife and I are not very mobile so the excursions we took were always on an air conditioned bus. The Bliss had all excursion passengers assemble in the Theater. Then we would be called one group at a time and hustled down 3 or 4 flights of stairs. Only to stand in long lines while waiting to board the tour busses waiting for us on the pier. This hurry up and then stand in line left our legs feeling weak. So in the next ports we timed leaving the ship to about 10 minutes before the excursion groups departed. We were able to locate our bus that had a sign on it describing what tour it was. This provided us a way to always get a great seat in the front of the bus. This could be a great tip. Seems each of our tours were accompanied by 4 or 5 other packed buses going to the same places. So it was always hurry up move along. Watch out you don't run into another traveler. Sometimes I felt like the ball in a pinball machine moving through the crowds at each location. Finding a bathroom during the tour was always a problem. Some of the other excursions for more mobile travelers might have been better. Now when you review the entertainment on the Bliss we have a great review There were so many great shows to see. I especially liked the Jersey Boys the last night of the Cruise. Wow what a great show it was. The audience was so pleased with the performance. Havana was really great also. The Beatles band put on a great show featuring the early sounds of the group. Place was packed to gills. There were other musical acts that were all great to listen too at various locations around the ship. The go kart track was just terrific. I lapped my wife twice. It is really neat that all the cars are electric powered. You would never know it. The cost was about $10 per person for about 8 to 10 laps on the course. If you like water parks the Bliss has some very interesting water slides including the one that you just get dropped straight down. I have never seen anything like it on a Cruise ship before. The internet was great once I got it working. I would advise you to create your login on one of the internet cafes terminals before trying it on your phone. You will probably save lots of time and aggravation if you do it that way. Everytime you use it make sure you enter logout.com to finish your session. A really great part of this ship is the service and the crew that provides it. Wow what a great group of dedicated people. From our steward to the food service staff including the bartenders at all the bar locations. The Bliss just has terrific people everywhere. They deserve 5 stars plus. There is so much that I did not cover. I really like this ship and my wife and I prepaid a deposit for two future cruises with NCL and we are hoping to do more on the Bliss. Now my food issues. I hope someone from the Bliss food service reads it. As I mentioned I'm the worlds pickiest eater. I have a web site called www.pickyeatingadults.com established in 2003. I have found out that the world is populated with lots of people just like me. Most of them never like to talk about it. Here is all I need to be happy regarding food and then I will grade the bliss on how they did. In the morning some toast, crispy bacon, cereal, plain pastry, and a cold glass of milk. This has been my breakfast for most of my adult life. Really it's very simple. I will give the Garden Cafe a B for breakfast. The serving line had many commercial grade toasters and lots of bread stations in the Buffet lines. It was very easy to toast your bread of choice. There was lots of cereal along with cold milk. Never had a problem with milk. I did stockpile extra milk in our cabin's now empty mini fridge. I like pastry like a plain sugar donut. Never did find a single plain donut anywhere during any meal. The reason for the B is the bacon. While it was plentiful and usually well cooked it was at times so thick and tough to chew. Many times I would start to chew a strip of bacon and ended up spitting it out because it was so tough. On our last NCL cruise started from Miami the bacon was always perfect as you would ever get on a cruise ship. Could be the west coast supplier of bacon to NCL should be changed or at least obtain bacon that is not so thick. Lunch and dinner C All I require is more of what I like for breakfast or I do like a grilled cheese sandwich made with white bread and American cheese. French fries like you would get from Mcdonalds, plain cake or donuts, Cold milk. This is really simple. How did Bliss do? Never saw a grilled cheese once. The French fries were great if you could get them hot. That was the problem. Almost always they were cold or worse. Seems the staff is making them too fast and they get a pile that is too big which results in loss of all heat before someone puts them on a plate. The wonderful toasters during breakfast are all stowed away during lunch and dinner. Also there was no plain sliced bread available. I was able to find some pound cake that was great once in awhile. There was never any milk unless you took it from the dispenser located in the coffee area. I have to admit the dispensers provided some really great cold milk. Like most ships Bliss has soft ice cream dispensers at about 6 stations in the Garden Cafe. They were almost always working and full. One small problem was the temperature of the product was always high enough to make the ice cream runny. You could not make a cone that was very tall because it would run over the sides of the cone if you tried. I tested these machine at off hours when they were not being used very much. Always runny was what I found. The staff needs to lower their set temperature probably about 5 degrees to dispense a more satisfying product. My food review could be much better if a few changes are made. I hope the Bliss staff will read this review and make their ship a place people like me would always want to visit. It's a great ship overall. I doubt any other cruise line has a better one. I highly recommend you take a cruise on the NCL Bliss. Picky eaters hopefully things will improve for you soon. It would be so simple. Read Less
Sail Date November 2018
We are first timers traveling with experienced family members that cruise yearly. The Bliss had excellent service, excellent food, the variety of food is fit to meet every palate, very clean, pleasant employees. In the dining rooms the ... Read More
We are first timers traveling with experienced family members that cruise yearly. The Bliss had excellent service, excellent food, the variety of food is fit to meet every palate, very clean, pleasant employees. In the dining rooms the employees just wished away all the dirty dishes very quickly. They exceeded our expectations. The entertainment was wonderful. The casinos were fun and affordable. We purchased many professional pictures. They were extremely organized in getting people off and on the ports. The staff were always waiting with drinks and a cool towel when we returned from our excursions. There were several employees that we almost felt like family. They were so pleasant. We also enjoyed the Havana and Jersey Boys. They were Broadway quality plays. After we arrived to our home port we cried all the way home. We can't wait to be back. Thank you Norwegian for giving us the best experience. Read Less
Sail Date November 2018
Wanted to return to Bermuda (7-nights), love the repo (12 nights), and love the itinerary for the 10-night at the end. From Day 1 we felt that all crew provided beyond exceptional service! Everywhere on the ship we noted that ... Read More
Wanted to return to Bermuda (7-nights), love the repo (12 nights), and love the itinerary for the 10-night at the end. From Day 1 we felt that all crew provided beyond exceptional service! Everywhere on the ship we noted that Officers not only supervised service, but participated in every aspect in every location. Crew members were always cheerful, many got to know us over the 30 days we were on board. Dining: First, we must compliment Dining Sevices for excellent management and organization of My Time Dining! We have experienced waits on other ships, but Serenade has this well managed. Our Head Waiter, Bassem Romdhane, is the best we have ever met. He personally ensured adherence to a milk allergy menu, even serving some courses himself. On discovering my love of tofu and stir fry dishes, he made that available any time. Also, we were greeted at the DR door each evening by Ayessa Ertugrul, Training Manager, as if she were waiting just for us! She always knew if our table was ready. We felt like king and queen during the entire trip! Concierge Lounge: A huge shout-out to our favorite Concierge Manager, Mario Abba Reyes! He is hands-down the best in the RCCL fleet! We actually book some cruises just to follow Mario, lol! Cabins: Unfortunately, we booked the B2B2B piecemeal, so were unable to get the same cabin for all. All were Spacious Ocean View (2B - 9078, 1104, and 9658) with balconies. We did feel that the decor is becoming a bit ‘tired’ but sheers had been replaced with new on balcony doors and Rooms were clean and well maintained. Cabin Attendants were wonderful and immediately addressed any issues we brought up. Not sure what happened for another reviewer who had mud on their balcony, but we found Attendants cleaning the balconies and outdoor furniture every day! Also, the Attendants moved our belongings for us each move, so no worrying about strangers handling things. Other: We very much enjoyed the musical talent of Damian Joyce in the Pub! Bar service was great there, as well, thanks to bar staff, Itupu, and bartender, Ian. We are not much for the theater entertainment, so cannot comment on that. Centrum duo was great, too. Excursions: We have been to these islands many times so only did a few. On Bermuda we did a private tour with Byways Tours and highly recommend. We love Ffryes Beach and lunch on Antigua. The Beach Rendezvous on St. Maartens was lovely despite some rain - probably the best shrimp sandwich I have ever had at Kim Sha Beach. Am likely forgetting something, but overall we have a wonderful month on Serenade! Can’t wait to sail with her and this amazing crew in April! Read Less
Sail Date November 2018
This was my dream cruise for 17 years not knowing it was even a luxury cruise. Then, my dream came true as of this past cruise. The double handicap interior stateroom was the most beautiful and largest stateroom in the interior category ... Read More
This was my dream cruise for 17 years not knowing it was even a luxury cruise. Then, my dream came true as of this past cruise. The double handicap interior stateroom was the most beautiful and largest stateroom in the interior category (get it before they do a complete makeover in 2019)...plus, we had our own padded headboards (per bed) unlike many other cruise lines. Thelma, our room stewardess was so wonderful and underrated...she deserves to be a butler someday. she made sure that everything was absolutely perfect. As for the food in the main dining room, the food was so excellent...I just had to get a recipe or two. The spa café was nothing but perfect and the buffet was decent (except for afternoon tea when the food was excellent every single time). The specialty dinning was excellent but Tuscan Grille and a Taste of Film were the best out of all of them. Tuscan Grille made me feel like I was in Italy without having to go there. Taste of Film was spot on...I saw Chef and they made their own twist on dishes from the film. As for the Spa and Fitness center there, I have been to better places than that except for their indoor spa pool but maybe next year when they do the ship over I will fully utilize it. The indoor and outdoor pools were amazing. You just have to see any of their shows but most especially..."Chandelier" where they do a good show within the whole nine yards including aerobatics. Of course, I did plenty of shopping during this past cruise but St Martin is the best place to shop for duty free alcohol and liquor. The Cruise Critic event at the casino was spot on despite not winning anything but I had a great time...the casino on this ship's pay out was decent but not as much as the main land casinos. As for the shore excursions, we did everything from the cruise line. In St Martin, we did the St Martin Beach Rendezvous as our first shore excursion. We had a wonderful tour guide and she showed us the entire Dutch side of the island. After that, we went to Simpson's Bay Beach that had nearly crystal blue waters except for the seaweed. The tour included a tour of the Dutch side of the island, a welcome drink (alcoholic or non-alcoholic) fruit punch, beach chairs (umbrellas were only $4 extra), authentic food with either an alcoholic or non alcoholic drink and an extra tour with transportation back to the ship. I was upset that Kon Tiki boat tour was undersold but at least my roommate was getting a little better. She wanted to do Magen's Bay but if we did it outside of the cruise line, we would had to pay more money and so we did the Magen's Beach Getaway in St Thomas instead. We had a tour and then we went to the beach before going back to the ship. As for the grand finale shore excursion for this cruise in San Juan which also included transportation to the airport, we had a wonderful tour guide named Hugo and he gave us a basic tour of San Juan before our Bacardi Factory Tour. Plus, we had a blast throughout our time in San Juan. Would I recommend this cruise to anyone? Yes. This cruise has great value. You will be well fed. You will be well entertained. You will end up shopping until your drop. You will be well traveled (depending on which shore excursion you pick). But would I go on this cruise again? Maybe. Read Less
Sail Date October 2018
we were extremely impressed by the outstanding service and loved every minute we had on this magnificent ship..11 days, we saw beautiful islands..and yes we were diverted because I believe there were 2 medical emergencies but the crew ... Read More
we were extremely impressed by the outstanding service and loved every minute we had on this magnificent ship..11 days, we saw beautiful islands..and yes we were diverted because I believe there were 2 medical emergencies but the crew handled the emergencies with such respect for human life that we felt so safe to be on a ship with such a caring attitude..The entertainment staff especially Benjel, Don Don and Romeo were always so kind and so much fun. Benjel always had a kind word, a smile and we truly think she should be cruise director..So full of life As we traveled home to NY, there was a Nor'easter so yes it was rocky but never for a second did we feel unsafe. IN fact we feel blessed to have had extra time on this magnificent ship. The Captain and his crew were Alwayz informative, pleasant and welcoming. The hotel manager crew officer, Vuk? was simply awesome...The food was great, our cabin absolutely beautiful, and the entertainment made our adventure at Seas simply spectacular..Thank you Breakaway for a very memorable trip love love loved everything about it Read Less
Sail Date October 2018
Birthday celebration. Ship is very, very nice. Common areas were very clean. Speciality restaurant was very, very nice. Food is just ok. The Piza and the breads, real good. Waited owner twenty minutes for a Breakfast omelet, which ... Read More
Birthday celebration. Ship is very, very nice. Common areas were very clean. Speciality restaurant was very, very nice. Food is just ok. The Piza and the breads, real good. Waited owner twenty minutes for a Breakfast omelet, which I was told thru had no Spinish, tomatoes and bell pepper. Breakfast omelet limes were too long. Entertainment good, but making reservations for show is stupid idea while on vacation. Cabin had water coming up from the bathroom floor that was very bad. Beverage package is a scam. Had beverage package, but seem to be charged different amounts at different bars for the same drink. Dining room serving staff good, the people who seat us need some more training in cultural sensitivity. Strategybto make address the Waite time in the line at the Service desk was not smart. People came out to assist, but they adddresd the people at the back of the line, instead addressing the person next in line. So the person who just got into the line was attended to before those of us who have been waiting in line for a while. Read Less
Sail Date July 2018
We traveled on Anthem last year and it was horrible, crew was rude we decided to give Royal one more chance and traveled on Adventure this time. Wow what a huge difference. Wonderful experience and crew was all about customer service ... Read More
We traveled on Anthem last year and it was horrible, crew was rude we decided to give Royal one more chance and traveled on Adventure this time. Wow what a huge difference. Wonderful experience and crew was all about customer service The crew actually was smiling and happy which is very contagious. Keep up the good work Adventure we will definitely be back on that ship. The last night at the adult karaoke there were a group of kids heckling the performers. Many people walked out. Just when I wondered why Royal was allowing this the person in charge reminded everyone that we are there to have fun and only kind words should be used. Yay!! That put an end to the heckling without punting out the hecklers. Good job Royal. We flew to San Juan to board the ship. Stoped at St Martin (Dutch side) for a few hours then had 3 full days of sailing and the crew was a delight Read Less
Sail Date May 2018
We booked this trip as a quick recharge vacation. The price for a balcony was perfect and being a re-positioning cruise, there were days at sea where it felt okay to do nothing but catch up on sleep, eat well, and read. We had an overall ... Read More
We booked this trip as a quick recharge vacation. The price for a balcony was perfect and being a re-positioning cruise, there were days at sea where it felt okay to do nothing but catch up on sleep, eat well, and read. We had an overall mixed experience. What was good: -Dining staff and services was fantastic. We ate in Chops and Giovanni and the main dining room and all our waiters were fantastic. The food was great, we left full and happy every night. -Our excursion in St. Marten was wonderful, we did the half day catamaran/snorkeling excursion. The staff was informative, the boat was clean, the company was good and it included lunch and beverages. I would do this again. What we disliked: -The art auction was awful purely because they masked an opportunity for a free piece of art by handing out credit card forms and not explaining what they were doing. It was very shady. I am suspicious of the art sales on board anyway, but this was the first time I had seen this happen and I was horrified at how they were taking advantage of people like that. Awful. -Our room was dated, which was fine, it was clean, however, our bed, which was two twin beds pushed together, would separate at night, we joked that there was a 'pit of despair' in the middle keeping us a part. Annoying more than anything. -Activities and entertainment was okay, but felt light, especially for a trip where most time was spent on the boat. We didn't do much because our dinner time was at a time when most evening activities took place. I think overall, it felt short staffed, but not sure if that is typical for a re-positioning cruise. It was okay. WE slept a lot, worked out, ate and drank which is what we wanted. We were happy to get off after five days though. Longer would have been too long. Read Less
Sail Date May 2018
Get the ultimate dinning package. It was well worth it! We are so well! If you have a chance to do chefs table, I definitely would. There was plenty to do on board. The entertainment was fantastic. Make sure you go to the fine line and ... Read More
Get the ultimate dinning package. It was well worth it! We are so well! If you have a chance to do chefs table, I definitely would. There was plenty to do on board. The entertainment was fantastic. Make sure you go to the fine line and grease. For how many people were on board it didn’t feel crowded. They handle the amount of people very well. The only place you felt the crowd was waiting for the elevators. The only critique I have is the sauna package was a little under wellming. Our balcony stateroom was kept very clean. And the staff is extremely friendly. I would recommend the ultimate dinning package and the ultimate drink package. We ate at a nice restaurant every night and every sea day for lunch. We didn’t have to deal with the crowds. Well worth it. Make sure you reserve your restaurants and entertainment when you arrive on board. Read Less
Sail Date May 2018
We choose this cruise for the affordability and because we have been wanting to try Royal Caribbean. The service from our state room attendant, Byron, and our waiter in the main dining room, Michael, were excellent and very attentive! ... Read More
We choose this cruise for the affordability and because we have been wanting to try Royal Caribbean. The service from our state room attendant, Byron, and our waiter in the main dining room, Michael, were excellent and very attentive! The ship was clean and we enjoyed the shows. We were disappointed with the food - it lacked flavor and tasted like it was mass produced. The crab cakes were made with imitation crab and the pasta was undercooked. Dessert presentation was beautiful but the taste was artificial, with the exception of the apple pie which was delicious. The lamb and the beef were excellent. My husband enjoyed the roasted chicken. Breakfast in the Windjammer was the highlight. We were disappointed in breakfast in the dining room. The hollandaise sauce on the eggs Benedict was flavorless and the eggs were overcooked. The hash brown was soggy underneath a grilled tomato. There was only one small place to get food after 9:00 and the line was very long. The pizza was soggy and tasted like cardboard. The frozen drinks were inconsistent - we have several that were very good but for the most part they lacked flavor and tasted watered down. We did not have a drink plan and found that we did fine with water, lemonade, and iced tea. That being said, we spent a lot for one alcoholic drink and expected it to be flavorful. We enjoyed the shows on board. There was good variety and the performers were very talented. Embarkment was smooth as was disembarkation. The muster drill was tough - had to stand in rows through explanation in 2 languages. It was hot and if in the back part very clausterphobic. Would suggest dividing people by language if possible. The spa was nice but they try to sell you stuff when you leave. I had a great massage. My husband's was not as good and he was in a room where he could hear door closing and talking from other rooms; not so relaxing. We received an anniversary special for $50 off a spa treatment but it was a port day only and we had already had our port day! So it was useless. Read Less
Sail Date May 2018
Fifth time on celebrity and second time on this itinerary. The summit is showing her age in some areas-especially in the ocean view cafe. Chairs are overly worn and need to be replaced-and not with the folding tables and chairs they’ve ... Read More
Fifth time on celebrity and second time on this itinerary. The summit is showing her age in some areas-especially in the ocean view cafe. Chairs are overly worn and need to be replaced-and not with the folding tables and chairs they’ve added! Staff was mostly good and friendly. Small things were lacking but nothing that would ruin a cruise. The room refrigerators are barely coolers and no ice bucket was provided. Robes provided are well worn! Room attendant was ok. Room attendants and room service need to work together. Our cabin was made up but 5 hrs later room tray hadn’t been removed-not attendants job?. Loved having coffee delivered every morning within 5 minutes of receiving call it was on its way! Enjoyed the main dining room menus and food and staff was excellent. The buffet would have been adequate-nothing real special - but fellow passengers ruin the experience! Watch your kids and don’t reach around or in front of people! Ask for help and get manners!! Overall a good cruise. Read Less
Sail Date April 2018
I wanted to give Celebrity a try as they are well known for their service and food, which that did not disappoint. The ship is in need of a refurbish, and some area's were just not pleasant, and the reason for only an average ... Read More
I wanted to give Celebrity a try as they are well known for their service and food, which that did not disappoint. The ship is in need of a refurbish, and some area's were just not pleasant, and the reason for only an average review. The cabin, service, and food were exceptional. The Specialty Dining venues are by far, the best at sea and well worth the up charge. If you would pick 1 of the 3, I would recommend Qsine. It is truly a dining experience that is second to none. The food is 5-star Top Chef quality. Bermuda was a port where we booked an island tour through a private company, it was awesome. We had an overnight stay in Bermuda and there were many attractions would the visit located right at the Navy Pier. All in all, other than the outdated and old deco of the ship, it was a great cruise. Read Less
Sail Date April 2018
Overall I had a good time with Celebrity Summit. Although it could use room for improvement. The communication between the ground and onboard staff needs to be improved. When I booked my cruise, I explained that I needed to be able to ... Read More
Overall I had a good time with Celebrity Summit. Although it could use room for improvement. The communication between the ground and onboard staff needs to be improved. When I booked my cruise, I explained that I needed to be able to connect my iPhone and Laptop to the internet at the same time. The sales man did research and let me know it was possible then sold me the package. However, once onboard this was not the case. The staff allowed me to have 2 account without additional costs. Regarding the restaurant Sushi 5. The sales men misrepresented that the Japanese chef Yoshi would be making authentic sushi. However, I was informed the manager that the chef was from the Philippines and not Japan. The manager made it up to me by not charging me the a la carte price. Another issue was my on board account, they charge me for items I didn't purchase. However, the guest relation rectified the situation, but it made my vacation a little stressful. The last issue has to do with the off shore excursion. when I booked my cruise I was informed that it shouldn't be an issue, and that I needed to speak with the accessibility department. The accessibility department informed me that they couldn't assist me due to liability issue. Later on the cruise manager informed me they could do a refund but I book a flight that was nonrefundable I am a blind member. I normally need a guide. For one of the excursions the driver could not get out of the bus to hold my arm. I had to rely on a good Samaritan who assisted me although she was not under any obligation to assists. They informed me that they were not in charge of off shore excursions. I would like for them to take guest disability under consideration and make more accommodations for the guest. Read Less
Sail Date April 2018
This cruise, I realized that what I like most about sailing on the Summit is the opportunity to encounter the wonderful culture that its crew has created/maintained. It just feels different from other ships. The vast majority of crew ... Read More
This cruise, I realized that what I like most about sailing on the Summit is the opportunity to encounter the wonderful culture that its crew has created/maintained. It just feels different from other ships. The vast majority of crew members appear to like each other and enjoy working on the Summit. That makes it a great place to spend a week or so. This was my 3rd sailing with them in the past 5 months. With that said, there were challenges: Embarkation was a zoo. I'd just done it in San Juan in January, so know that it can be handled better if imperfectly, but this was pretty miserable, complete chaos out front ( a well placed tip and mentioning suites did eventually get some help, though. I bring this up because it's an area some large lines are improving on-- MSC's yacht club tent for example. My hunch is that if the cruise is good enough then the beancounters assume that memories of how things went getting on board will fade. Not so. With Luminae closed on port days, and because I was mostly just staying on shp, I had opportunity to visit the buffet. I thought the food was pretty darn great up there, but the manners of many (not all) fellow passengers left a bit to be desired-- know, silently looking away when cutting in front of someone does not make you invisible; a simple "pardon me" would work wonders. While the food was tasty, the furnishing are beyond time for an overhaul. Given the way the seats are already shedding their upholstery, I can't imagine what things will look like after a summer of doing the nyc/hamilton shuttle. Oddly enough one area was already furnished in folding chairs and tables. The Luminae team on Summit is just fabulous. They seem to all work together so near perfectly that it'd be a fun place just to eat PB&J sandwiches. Although the menu is a bit long in the tooth, nothing was disappointing and several dishes proved memorable. The spa/gym were a place of various challenges/issues this trip.-- trouble with machines not working, and ship's dancers using the space as rehearsal hall combined with a little spat between canyon ranch staff and men's locker room staff member made this a bit less relaxing than normal. MC appeared pretty busy when i stuck my head in a couple of times, so I remained pretty close to my balcony most of the trip. But they do put on a nice daily spread at tea. And it is a lovely room. The two comedians and the 3 visiting musical acts I saw were all lots of fun. The comics were especially terrific. I can't say much about the ports this time around. I'd not visited Bermuda before so splurged on a night at a hotel whose reputation I'd known since my youth. That proved an enjoyable adventure, and it is a lovely island. All in all, a good trip. But the embarking issues and other mass crowd moments left me curious about trying a smaller line. I know I prefer M to S class ships on Celebrity, so think Azamara might be the Fall trip. Although they seem intimidatingly small, I am interested in really small, like SeaDream offers. So, while on this trip, I arranged for a tour of the SD1 next week while doing an 11 niter on Reflection. I still have trips booked on Summit so not looking to venture too far afield, but think it might be time to nose around a bit. Read Less
Sail Date April 2018
Very very very last minute (booked 2 days ahead) and the only room left was an Aqua Class Balcony room on 11th floor. Great room, location was terrific and near everything (directly above the buffet). As an Aqua Class, one of the benefits ... Read More
Very very very last minute (booked 2 days ahead) and the only room left was an Aqua Class Balcony room on 11th floor. Great room, location was terrific and near everything (directly above the buffet). As an Aqua Class, one of the benefits I thought was the highest value proved to be of nearly no value to me, and that was access to the Thermal Suite in the Spa. My reasoning was first, the room was in the back of the ship, and to get to the front of the ship, we had to go out on deck, walk all the way to the front and then down a level. When wanting a quick warm up in the thermal suite or a relaxing sit in the steam rooms, all of that was lost as soon as you had to trek back to your room. We have done this on other ships (this is our 25th+ cruise), and you can put on your spa slippers and a robe and buzz down the hall to use the spa. This was so inconvenient that it "harshed my mellow". The thermal suite was not great anyhow. They had a eucalyptus steam room that theoretically could fit 4 people if you like facing two strangers touching knees. The heated loungers were actually more like heated chairs and none of the relaxation you get from laying back and having your legs and feet elevated. They also had a "sahara" room that was also dry heat tiles, but too hot to even sit with a towel underneath you -- skin was burning within seconds. So overall we went once, tried a second time and left within minutes. The Thassolatherapy pool was public and out of the spa area so that was not part of a relaxing experience either. The real value of Aqua Class was dining in Blu. The restaurant was exclusive to that class, and was personal, quiet, easy to get a two person window seat. I enjoy meeting other people while dining, and although we were mostly at two person tables, they were configured so you could talk to the people next to you easily. The staff was top notch, the food excellent, and all a cut above on sophistication over the other "big box" cruise lines out there. Canyon Ranch Spa despite the thermal suite was amazing. I had no intention of having spa treatments but ended up with two massages and one conditioner/blow dry treatment that all were amazing. The staff were delightful, well trained and really good. The hot stone massage was the best I have ever had (ask for Nipa...her hands are out of this world). As for the rest of the ship, the rooms were great, nice and quiet and well tended to. Carnival has started the one-with-an-optional-twice cleaning policy that I hate. I dont even like being asked if I only want one cleaning a day... it makes me feel like I am overworking the staff, however I really like having my cabin cleaned and put to rights twice a day. These folks never even asked or made any efforts to cut my cleanings down... I appreciate that they still keep the standards of cruising that we became accustomed to over the last 30 years. The ship was always being maintained, painted, cleaned etc. That was super important. The food was always fairly well staffed, not too long of lines or too many times fighting for tables... not enough to mention, so that indicates a good flow of traffic. We always got to the shows a little late but never had a problem finding a good seat even though the ship was booked to capacity. If you have not cruised before or only a few times, these will be the things that make all the difference from one cruise line/ship to another. Sea days always have a hard time getting deck chairs unless you are an early riser. With that in mind, I did not find it too difficult. Around the main pool they were gone early, however there were many other locations convenient to a quick tip in the pool that make it not too inconvenient. Hot tubs were never packed either and were easily able to join. So, in summary, Aqua Class was worth it just for the room location and for dining at Blu. All in all one of the nicest and most complete cruise experiences ever. Read Less
Sail Date April 2018

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