1. Home
  2. Cruise Destinations
  3. Cuba Cruises
  4. Cuba Cruise Reviews

5 Cuba Repositioning Cruise Reviews

We decided on this cruise as a sudden addition to our bucket list - Havana (Cuba), St Marteen, Antigua, Madera - all in one sweep. Getting through Havana airport was an exceptional experience and one not to be glamorised in any way. We ... Read More
We decided on this cruise as a sudden addition to our bucket list - Havana (Cuba), St Marteen, Antigua, Madera - all in one sweep. Getting through Havana airport was an exceptional experience and one not to be glamorised in any way. We arrived at the ship quite late went through the obligatory photograph, not much in the way of a welcome, collected our cards then straight to our cabin and bed. Next day in Havana was pretty good - we did our own thing, a morning and afternoon tour is separate old American cars for a lot less than the ship organised tour. We then spent a day at sea before arriving in St Marteen, again our own thing - a short walk into town then a bus to Maho beach where we were delighted to lots of low flying landing aircraft and got severely sandblasted by a big 757 taking off, culminating in a dip in the Caribbean sea before another bus ride back to town and a walk around the shops. Off to Antigua, it was Sunday and everything was closed so really a wasted day, all that was on offer was a taxi tour around the island. Now 6 days to cross the Atlantic, when the weather was good we could sun bathe and swim but as we sneaked further north the weather changed and we were forced to stay inside with limited options on suitable activities. At a certain time during the day there was only one internal bar open for the serving of coffee and naturally it was full. Funchal was next and not much to say here but a Sunday and not much open, then off to Malaga and some terrible weather through the Straight of Gibraltar with very high seas and extremely strong wind rendering damage to the ship and meaning we arrived late, then again some very high winds onward to Alicante again arriving late. To be fair the ship handled the rough weather well and was relatively smooth. The disembarkation at Alicante was an absolute disaster. We were told to gather in the theatre and consequently only received instructions in German, I checked the queue it was moving and getting shorter so without waiting for whatever non information was to be forthcoming decided to join the queue and get off the ship. As we had a balcony "Fantastica" cabin we were allocated the L'Approda restaurant. The menu was quite restricted and indeed required us to order McDonalds style chips every night. We were offer an option of a backed potato but only if ordered the previous evening - when it arrived it was just about cooked, not soft and fluffy or hard and inedible but certainly not fully cooked, similar can be said of a chicken kiev, only just cooked, not totally as would be expected with chicken. There were complaints made by other diners to the Maitre'd about the limited menu which was basically met with a shoulder shrug. The table waiting staff were very very attentive and friendly, I cannot say a bad word about them. We were on a drinks package thankfully. The printed cost of a "Gin and Tonic was 6€, this was the price charged in some bars, inothere the charge was for a 'Gordons' @ 6.50€ plus tonic???. On an occasion I ordered a @Vodka Martini and my wife a Bellini, the waiter returned with a Martini and advised that Bellini's were not available?? I returned my drink and my wife advised him that Bellini's were available as a cocktail, he returned with the Bellini and a vodka and water - agh, third attempt say me receiving a Morgans and coke???? - it was now so late I had lost the will and went to bed. I had little reason to approach the reception desk - thankfully - when I did to advise them of a potential medical problem I was met with an "I don't care" shoulder shrug. When it came to closing my credit card I was advised to return to the desk no less than three times. so not at all impressed with the unfriendly reception staff. The entertainment team worked very hard to keep guests amuse and some of the evening antics in the Piazza di Spagna were hilarious, This bar needed more staff to deal with the number of revellers as at times it was very difficult to get a drink.The theatre shows were of a high standard but way to high brow and classical themed, there were a few more light hearted entertaining evenings and the contortionists were incredible. A cruise once done not to be repeated, a class of ship that I shall avoid in future. Read Less
Sail Date March 2019
We wanted to visit Cuba. The Good - Our best experience was table 512 in the main dining room! Marvin and Louie, awesome people! Dinner we had the best service, great guys with a sense of humor, friendly and professional! The shows ... Read More
We wanted to visit Cuba. The Good - Our best experience was table 512 in the main dining room! Marvin and Louie, awesome people! Dinner we had the best service, great guys with a sense of humor, friendly and professional! The shows were fantastic and there was plenty to do on the at seas days! The food was nice, kudos to the chef as things were no overly salted or sweet! The Bad - No Jacuzzi was available the entire trip and the pool was not available until after two days . We decided to do an inside cabin this time and the cabin was much smaller than the pictures show you on the Royal Caribbean website . In addition the beds were put together and there was no walking space. The only way to get to the restroom was to jump over the bed and out through the front of the bed . The bathroom was much smaller than I remember another crew ships. In addition, multiple days on the more common floors there were foul odors transmitting through the air . I attempted to do the Royal Caribbean survey however I missed the deadline so I thought it would be best to put it here . The Ugly - The ship was in poor condition and definitely showed its age . Also, because we did not book shore excursions with Royal Caribbean we were treated as second best . In areas where there were tenders, we were not allowed to get off the boat until all the royal Caribbean shore excursion people were off first . When you asked a Royal Caribbean employee what can be done since they were time limit on the excursions they said if you didn't book them through us there's nothing we can do . One employee even said, next time get down to the room where they were giving out passes earlier. Which was just a rude comment! I certainly wouldn't consider that customer centric! I did call him out on it and even though there was an apology, it was disheartening to be spoken to like that while on vacation. I'm not sure if it's the ships we picked on royal but I'm doubtful I would choose Royal again. Read Less
Sail Date March 2019
This cruise was so unappealing in so many ways. To start this experience the line to check in at the Miami Port took over 35 minutes. There were not enough agents to fulfil all the people at check in. The staterooms are tiny, with 139 ... Read More
This cruise was so unappealing in so many ways. To start this experience the line to check in at the Miami Port took over 35 minutes. There were not enough agents to fulfil all the people at check in. The staterooms are tiny, with 139 sq. ft. The bathroom as miniscule with a small shower. The beds, two twins to make a large bed was so uncomfortable, as were the pillows. Both made my bones ache. The food in the main dinning room was bland and had no real taste. The specialty dinning room was better, although the menu is fixed and doesn't change, so that got old after two consecutive nights there. The day at sea makes this small ship very crowded, noisy and annoying and claustrophobic. The pool area with it's spa sized (small) pool was very crowded on the day at sea. The Windjammer café on the pool level could be very crowded as well. They had a good variety of foods. Some okay, other not so much. But you could always find something there to eat. Elevators slow and crowded. There really are no quiet places aboard, what with loud music constantly blasting. There was even a karaoke set right by guest services which made speaking to a representative very difficult. The casino was small and had no inviting vibe. It was mostly very empty. What was especially annoying was the upsells and hawking of the ships extra's such as the specialty dinning, the spa and the photo gallery. This was constant. The library and the card room were not enclosed and basically in the hallway. Again, very noisy. The only reason we went on this cruise was for the overnight in Havana which made every other annoyance on the ship worth it. It was super easy to get on and off the ship in Havana. No lines and we did this a few times the first day in port. Havana was most interesting. This ship was probably a jewel when it was built in 1989, but 30 years later, it is time to put her to rest. I had been on many RCCL cruises and this ship was by far the worst. I kind of felt bad for the staff that constantly, and I mean always asked if you were having a great time and to give them good reviews when an email was sent to follow up. Upon return to Miami, the debarking of the ship was flawless and took no time at all. Read Less
Sail Date July 2018
+I had never been on a cruise before let alone out of the United States of America. I chose this exciting cruise because of a combined decision among family members. The ship is not even the biggest ship offered, yet is still really large! ... Read More
+I had never been on a cruise before let alone out of the United States of America. I chose this exciting cruise because of a combined decision among family members. The ship is not even the biggest ship offered, yet is still really large! The state rooms were very clean and the staff members were lovely. Most of my meals were held at the Marketplace. The food had many options- some the same every day but definitely enough variety for me to enjoy the experience and not feel like I am eating the same thing every day. -There were two fires while I was on this ship. One was at 3am. This consisted of staff members and the captain over the loud speaker at 3 o clock in the morning. The way the staff handled the situation was great, however a fire in the incinerator at 3am is not always the best wake up call. The second fire had to do with the A/C units. I don't know how far the A/C outage occurred, but me and my floor did not have air conditioning for a night & half the next day. The last negative I have is that the bathroom toilet in my state room randomly did not have water flowing in it and would refuse to flush. This is gross and not acceptable for obvious reasons. Read Less
Sail Date June 2018
First we have been on over 50 cruises on about 10 different lines so we have a bit of experience on how it works. We chose Norwegian because of the Cuba itinerary, had not sailed on Norwegian Cruise line since 2003 as we had a bad ... Read More
First we have been on over 50 cruises on about 10 different lines so we have a bit of experience on how it works. We chose Norwegian because of the Cuba itinerary, had not sailed on Norwegian Cruise line since 2003 as we had a bad experience and when we complained we didn't get a satisfactory response, Nothing has changed as far as crew not to happy and food just so-so unless you dine in Specialty Restaurants. We were upset about our water being taken away before we boarded we always bring water on a cruise. It was open bar but the bar tenders are in no hurry to get you a drink and there is no sort of line so you can wait over 15 to get a drink at times. The water cost 18.00 for 6 1 liter bottles of water not wanting to pay for water while everyone else was drinking for free so most of the time we had to wait at the bar for water. We really didn't purchase anything big and made sure our bill was paid in full the last night of the cruise. Two days after we got home a charge on our credit card appeared for 12.98 we had walked off the ship with a zero balanced when we called they said we took 2 bottles of water out of the mini bar - which we didn't merely moved them to the desk to put my medication in the refrigerator. When we called and told this to the representative they sent us a receipt for 2 bottles of water from the mini bar with no signature and told us we were responsible. Really does Norwegian really have to sink this low. Our cabin was o.k, and the ship is in good condition. We did a private shore excursion in Cuba and had a wonderful time, and they were unable to tender to their private Island due to the"rough seas" but we could see Royal Caribbean right across from us tending there passengers all morning so we couldn't figure that one out. We did have a wonderful time in Cuba but would not go on Norwegian again. Read Less
Sail Date October 2017

Find a Cruise

Easily compare prices from multiple sites with one click