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Sail Date: September 2019
This was our first cruise. We wanted to see Norway without frenetic travelling. It suited a couple who like the quieter things in life. It didn’t fail to please. Lectures and points of interest calls made for an interesting trip ... Read More
This was our first cruise. We wanted to see Norway without frenetic travelling. It suited a couple who like the quieter things in life. It didn’t fail to please. Lectures and points of interest calls made for an interesting trip aboard a ship with helpful, friendly staff. Accommodation was in clean, adequate cabins and there was plenty of really delicious food. The itinerary was amazing. The Norwegian coast is truly beautiful. The northbound trip allowed daytime trips to Trondheim, Tromsø and the North Cape, while an extra day spent in Bergen allowed us to take in the sights there too. All longer stops can be enjoyed as excursions or as we did, using local sources or just a map! Hurtigruten operate a well-oiled machine. Clear information was forwarded prior to the trip. Transfers were included, including the optional extra day in Bergen. It allowed us to take a truly relaxing break. The polar outside cabin pretty well always faced shore, northbound, though in fjords, cabin side did not matter. The ship offered a fairly smooth trip. The highlights - late night sail into the Trollfjord, the breathtaking North Cape and a glimpse of the northern lights. Read Less
12 Helpful Votes
Sail Date: April 2019
We chose this cruise because it was a repositioning cruise and the itinerary looked amazing. I normally only give good reviews or just not review at all, if the experience was bad. However, I want people to know about this. Some things you ... Read More
We chose this cruise because it was a repositioning cruise and the itinerary looked amazing. I normally only give good reviews or just not review at all, if the experience was bad. However, I want people to know about this. Some things you can not make a big deal about, others are unacceptable. We were sold a bill of goods from the Cruise and Maritime Florida office. We knew the ship was older (originally Holland America - then sold to P&O - and now in the CMV fleet). However, we were told we were boarding a completely refurbished ship. That was not the case at all. There were plumbing issues throughout. Many toilets overflowing and hot/cold water issues. There were also HVAC issues. Some cabins and public areas were FREEZING and others were HOT. We had to complain 3x before someone even came to look at our cabin. It was meat locker cold. We covered up the A/C vents and kept our balcony door open most of the journey so I did not have to wear layers of winter clothes in my cabin. The thermostats were so ancient, you could not even turn them off. The cabins had nice bedding and towels - although we had to beg for bathrobes/dressing gowns (which we were told came with our level of cabin). Cabins were all original and aging - stuffing coming out if seams of the couch, peeling wallpaper, etc. It really needed updating. We had a tub with jets, but they never worked. Dining was hit or miss. Some meals were good, others not so much. In the bistro it was not serve yourself so you had to ask for portion size of specific foods. Some of the staff had little command of the English language, so they would put the wrong things on your plate. Some stations had long lines and it was not laid out very well. Also for some odd reason, people were stealing the salt and pepper shakers - so we had to keep getting up and borrowing ones from other tables. Things like this you pass off as new crew, different ship in the fleet, things will be off. I do accept maiden voyage glitches. However, there were a couple of things which were completely unacceptable: 1. We were told to board the ship on 22 April by CMV Florida office. However, when we arrived jetlagged in Singapore to the cruise terminal a porter acted like we were idiots and told us to come back tomorrow. No ship today. We were stunned and lost - not even having a hotel booked. CMV had all our contact information (phone, email) and yet they did not even tell us in advance that the date was incorrect. This is just plain and simple poor business. 2. The people working in reception on the ship initially were cold and rude. I brought receipts to them the first day for compensation for our hotel/food costs the night before (as I was instructed to do by CMV) and they basically told me I was an stupid and should have known when to board. This woman actually said, "How can anyone be so stupid to board on the wrong day? It clearly states boarding on 23 April." as she was emphatically pointing at the CMV Vasco da Gama brochure. I have NEVER EVER been treated so disrespectfully by a reception person on a ship. And I was being nice just dropping off the receipts. I never received any transparency or an explanation about this horrible mistake. It took them nearly 4 days to respond and give us a bottle of wine for our troubles - which we didn't need since we already bought the drink package. I would never take another cruise on a CMV ship. They are terrible with customer service. However, I will say this - the crew, in general, did their best with what they had to work with. Most were kind. The ports were very cool and varied. The passengers we met onboard we awesome. Despite all the issues, we had a good vacation! Read Less
4 Helpful Votes
Sail Date: December 2018
43I booked a last minute 5 night cruise on Marco Polo as it had been advertised at a very good price. I have sailed on her a number of times and have a soft spot for this elegant old cruise ship. Embarkation at Tilbury was very quick, I ... Read More
43I booked a last minute 5 night cruise on Marco Polo as it had been advertised at a very good price. I have sailed on her a number of times and have a soft spot for this elegant old cruise ship. Embarkation at Tilbury was very quick, I had allowed for travel holdups that did not occur, and arrived at the port almost two hours early, and checked in and was aboard in less than five minutes. I had a comfortable outside cabin on deck 7 with tea and coffee making facilities, which I was very happy with. It was kept spotlessly clean by my steward, who was a dab hand at providing me with a range of daily towel sculptured animals. Our first port of call was Rotterdam, which was a delight. Although free coach shuttles had been laid on, it was only a 15 minute walk from the cruise terminal to the city centre. Rotterdam is much more modern than Amsterdam, but the benefit is that you do not have the hordes of tourists to contend with. It is a lovely city to explore on foot. Our next stop was Rouen for an evening visit to the Christmas markets by the cathedral. As before, free shuttle coaches had been provided to the city centre. Rouen is beautiful, I would have liked far longer there to fully explore the place. Our third and final stop was a full day in Honfleur. We had been informed at the start of the cruise that the Christmas market in Honfleur had been delayed and would not be open for our visit. I spent the morning exploring Honfleur, which is well worth a visit, with many quaint narrow streets and ancient buildings. After returning to the ship for lunch, CMV kindly laid on free coaches to take us over the impressive Seine bridge to spend an afternoon in Le Havre. I have seen some reviews of Marco Polo where people moan about various niggles they’ve found, but these seem very unfair to me. The ship is not new, but she is smartly styled and the crew work tirelessly to keep her looking her best. I found the food in the restaurant to be very good, the beef wellington one night particularly worth a mention. Dinner consists of five courses, Cunard only serve four on QM2! My table companions all agreed the food in the restaurant was very good. There were lots of activities organized on board, regular quizzes and games, craft workshops, guest lectures (themed on Joan of Arc, Marie Antoinette and Napoleon Bonaparte which were excellent and well presented) as well as entertainment from talented musicians and an enthusiastic show team of singers and dancers. If you get a chance to do a longer cruise on this lovely liner, you are in for a little treat at the end of your meal on the last formal night. This is possibly the only ship that still does the ‘Baked Alaska’ parade properly. Take your cameras with you to dinner. I’ll say no more so as not to spoil the surprise! The baked Alaska was delicious of course. After a final day at sea, we disembarked in Avonmouth, Bristol. Read Less
6 Helpful Votes
Sail Date: August 2018
We chose this cruise as our wine shop was sponsoring the trip for customers. We had 46 people in our group. We were in Cabin 8052 which was right next to the elevators and stair well midship. We had our doubts as to the possible noise ... Read More
We chose this cruise as our wine shop was sponsoring the trip for customers. We had 46 people in our group. We were in Cabin 8052 which was right next to the elevators and stair well midship. We had our doubts as to the possible noise level for the location, but it was never a problem, we had no noise at all from the elevator and stairwell traffic. The room itself was very good with lots of storage and plenty of room to move about without any problems. The only issue is if you are not agile the tub presents a problem as it is a high step into the tub. Once in tub area to shower your head is practically touching the ceiling, I am 5'8" and clearance was about 1 inch, so if you are over 6' you will have to scrunch down. Otherwise the bathroom size is good. The Club Continent Suite comes with a stash of free liquor, Bombay Gin, Sotli Vodka, Rum, and Johnny Walker Red. The balcony was a bit tight but not an issue. I suggest that when you board, if you have a Club Continent Suite or higher the specialty dining is free, you book the specialty restaurants for every day you are on board, then cancel the day(s) you do not use on those schedule days, otherwise you are on a wait list the whole trip. The food is not spectacular on board, but very good. The surprise restaurant is the The Patio, poolside. Order a bone in sirloin steak that was as good as the steak house specialty restaurant Prime C. The menu at The Patio is very good. The best food of the entire cruise occurred on White Night when the food is superb everything from lobster, pork, steak, frog legs, calamari, etc. is available. Tons of desserts, too. Entertainment on board is good, nothing to write home about. The singers, magicians, and band are fine, good way to spend an hour relaxing on board. For dancing and drinking the Living Room is the place to be where they have a DJ and combo for entertainment. My favorite location was the Spirits bar in the Den which seems to be the gathering place on the ship most nights, cocktail lounge atmosphere with piano player. The bartenders were exceptional at the Spirits bar, but I learned they are not permanently assigned but rotated through the ship. The bartenders we had were Alex and Vlad, Alex was assigned to work the Mosaic Coffee bar and Vlad the pool bar on the next cruise, too bad as they are truly good at the bar. We booked three tours on board. We were very disappointed with 2 tours and loved the 3rd tour. This is hard to judge for future cruises as they rarely return to the same ports, but keep moving across the Mediterranean Sea and beyond. So it just could have been the locations we chose to see. Look into Viatour or local tour companies in port. Staff was friendly and helpful throughout the cruise. One nice feature is fewer passengers so embarkation and disembarkation at ports is never crowded, easy on and easy off was nice instead of waiting in long lines. The ship is small so navigating decks and going to bow to stern takes no time at all in getting around the ship. Would I do Azamara again, yes, now that I "know my way around and the tricks" The ship does not attract the younger crowd, families with children, or serious partiers so the atmosphere is laid back for people in the 50's and over age croup Read Less
2 Helpful Votes
Sail Date: July 2018
This cruise had great ports and two nicely scheduled sea days. It was a great trip! The ship is in beautiful shape. We had wonderful food, terrific service and enjoyed our excursions. The shows on the ship were great though they are ... Read More
This cruise had great ports and two nicely scheduled sea days. It was a great trip! The ship is in beautiful shape. We had wonderful food, terrific service and enjoyed our excursions. The shows on the ship were great though they are repeating them on cruises which is not my preference. We had sailed with DCL several times but had not sailed in Europe until this trip. We did a couple of days pre-cruise in Barcelona and stayed at a DCL recommended hotel (Barcelona Renaissance). It's location and travel to the port were both great. Our DCL excursions in Lisbon (Lisbon Highlights) was a nice overview of a beautiful city. Sailing into and out of this port was breathtaking. We also enjoyed our excursion in Vigo, Spain which took us to a nearby town of Bionia where we toured a fortress and a replica of a sailing vessel like the one Columbus used. We had a stateroom with a balcony and enjoyed a little time out there. Read Less
1 Helpful Vote
Sail Date: June 2018
Suggested by our travel companions. Great Choice! The ship was only a few years old. Spotless! no scuffs or any damage anywhere. Pretty remarkable, when you consider how many people walk the halls and use the stairs, elevators ... Read More
Suggested by our travel companions. Great Choice! The ship was only a few years old. Spotless! no scuffs or any damage anywhere. Pretty remarkable, when you consider how many people walk the halls and use the stairs, elevators ect. Food was plentiful and of very nice quality. Entertainment was excellent and very tasteful. Onboard staff could not have been better. Embarkation and Disembarkation were both handled well. Disembarkation was a worry, taking into consideration how many people were on the ship. Princess had it totally dialed in, we were off without difficulty and no crowding. The on shore excursions we a great! value. We opted for the all inclusive drink package, a must if you want more than water or tea. Almost every afternoon the ship provide a trio of string musicians two violins and one Cello. This made for very classy moment every afternoon in the main lobby area. Will cruise with Princess again. Read Less
13 Helpful Votes
Sail Date: June 2018
This was my 3rd time on The Independence of the Seas, 6th time with Royal Caribbean and definitely my last. I was excited to see how they had renovated the ship as were the other 5 members of our party. How wrong we were. May I ... Read More
This was my 3rd time on The Independence of the Seas, 6th time with Royal Caribbean and definitely my last. I was excited to see how they had renovated the ship as were the other 5 members of our party. How wrong we were. May I point out I am usually not one to complain as I understand that sometimes things don't go to plan but we had a couple of main issues whilst onboard. -Drinks Packages & Shortage of Drinks Onboard Prior to setting sail I enquired about drinks packages, 4 of the party wished to purchase the Deluxe Package, myself the soda package and one of the party did not want a package at all. However, this is where the disappointment started. We were informed that due to new regulations it was either all or nothing. We did not want the drinks packages so that we could ‘drink excessively’ but more for the convenience of not having to sign for drinks on each purchase. Having being informed of new rules set by yourselves we ended up purchasing 4 Deluxe packages and 2 Royal Refreshment packages. This totalling £2821.84, £517.69 more than the package arrangement that we initially wanted. Further disappointment followed as on day 10 of the cruise, drinks began to run out. Only select beers, wines and sodas were available at the bars and pub. The pub eventually having no Peroni, San Miguel, Pinot Grigio, Tonic Water or Sprite Zero. Little alternatives were offered and we were left 4 days without our preferred drinks, which we had effectively paid for when we purchased our packages? -Overcrowding Another issue that was particularly apparent was the sheer overcrowding of the Independence during the 5 sea days. Having travelled before I understand that sea days are busier than those where we are in port. However, during this cruise it was noticeably worse than previous. Fellow guests began the reserving of sunbeds at 6:30am!!! This making it an unbeatable challenge to find any sunbeds after around 8:30am. Guests were sunbathing on the paths and sides of the pools and sunbeds were also so close that it was impossible to get onto them safely. I was extremely disappointed as for our party this holiday was about relaxing, which was impossible when we had to awake early to find a sunbed and there were no particularly peaceful areas to sunbathe. After speaking to fellow travellers we were not the only guests who found that the ship appeared overcrowded on this voyage. This overcrowding issue was also noted by guests in our party when trying to order speciality coffees at café promenade, with the wait being up to 25 minutes for a single coffee. A timeframe which I do not deem acceptable. The overcrowding issue also became apparent in the evenings before and after dinner, throughout all bars on the ship there was not one table or chair free for either before or after dinner drinks and the wait for being served was up to 30 minutes. From what we remember and understand about the Royal Caribbean brand this is not up to the usual standard, and it disappointed us, and was embarrassing with the first time cruisers. -The Stateroom Having staterooms located around the ship 7334, 7634 & 8220 we were disheartened to find that the cabins had not received any attention during the renovations earlier in the year. The same rusty bins, stained curtains and barely working TVs remained, issues which could’ve been resolved for little cost. This was slightly disappointing as stateroom 7334 could not use the TV, this was reported to guest services who later informed us that the TV was in working order, which it certainly was not. Our staterooms attendants for cabins 7334 & 7634 were also poor in comparison to previously cruises, leaving bins unemptied and tea making facilities were not replenished for up to 3 days at a time. This is not the usual standard and certainly not acceptable for Royal Caribbean. In summary, I have written to Royal Caribbean about the issues above, of which their response was 'Sorry but we have not broken any policies' and 'We never state when you purchase a drinks package that drinks will actually be available' I'm an emerald member and they can't even say 'Here's a free drink for those ones you missed out on' We paid £17,000+ for this cruise and left feeling extremely disappointed and sorry for those that have already booked to travel on this cruise in the future. Read Less
6 Helpful Votes
Sail Date: June 2018
I just took my first cruise on the Azamara Journey and was highly impressed with the ship, crew, food, and friendliness of the passengers. I had received an extremely good deal on an obstructed ocean view cabin and luckily was able to ... Read More
I just took my first cruise on the Azamara Journey and was highly impressed with the ship, crew, food, and friendliness of the passengers. I had received an extremely good deal on an obstructed ocean view cabin and luckily was able to select cabin 6036, which is between lifeboats and thus not very obstructed. I was pleasantly surprised how well laid out this cabin was and it was totally acceptible for one person with alot of closet space. The bed was extremely comfortable and the pillows were soft and easy to sleep on. I enjoyed the smaller ship experience and how friendly the passengers and crew were. The service was exceptional and the food was much better than other, larger ships I have been on. I liked the way the buffet was arranged at dinner with tablecloths and candles, so you felt like you were in a restaurant rather than a cafeteria setting. The ship tours were more expensive but they were much smaller than other ships, with an average participation of about 12-15 persons per tour. It was simple to get on and off the ship and particularly convenient to be docked closer to the ports. I booked several other cruises on Azamara because I felt the higher cost of the line was definitely worth the enhanced experience. It is especially good for solo travelers as Azamara seems to cater to those traveling alone, and the passengers are so friendly and welcoming to everyone. Read Less
1 Helpful Vote
Sail Date: May 2018
My wife and I had taken a Viking River Cruise a couple of years ago and were excited to find that the company had gone into the sea cruising business. We were somewhat late in signing up for this cruise but found that the rear Explorer ... Read More
My wife and I had taken a Viking River Cruise a couple of years ago and were excited to find that the company had gone into the sea cruising business. We were somewhat late in signing up for this cruise but found that the rear Explorer Suite was available. The reputation of Viking and our personal experience gave us great confidence that our money would be well spent. This proved to be true in nearly every segment of the cruise. Our early boarding was nicely done as our luggage arrived at our room in a very timely fashion. There was one problem which took time to resolve. The obligatory picture of each of us upon boarding for the first time apparently failed to register. We had to stand in a fairly long line to have that resolved which kept us from our room for about an extra hour. Once in however, we were made comfortable by our extraordinary Stewardess, Jackie. The Suite was beautiful and comfortable as I discuss in the box below. My wife had a hip problem that caused her to be uncomfortable in the two chairs provided in the room. We saw deeper chairs in the room next door and asked Jackie about exchanging one of ours for one similar to what we saw. Ten minutes later Jackie and her partner had the new chair set up and the other one gone. We were pleased to no end. This was just a sample of the extremely courteous, thoughtful service she provided throughout our voyage. The ship itself is the most beautiful and functional we have been on. Great care has been put into considering the comfort of the passengers and offering a different style of cruising from that of the competition. The dining experience was one of recognizing what was great and what was ordinary. I thought the seafood was outstanding and the beef dishes to be ordinary. This might be something to look to upgrading. The specialty restaurants were mixed, I felt.Manfredi's Restaurant was superb in both food and décor. The Chef's Table was okay except for the problem that causes the passengers to pick the date they want to be at that restaurant many weeks in advance without, as we found out, any knowledge of the style of food to be served at that sitting. We were fortunate to change our sitting to a different night when we found out that reindeer was not on our list of exciting food choices. I do suggest that something be done to allow passengers to have better information prior to making a choice on the Chef's Table. The port excursions were uniformly excellent. We loved them all. I particularly liked the trek across the headlands at Kirkwall in the Orkneys and Scara Brae. Our tour of Dublin afforded us the opportunity to see, hear and sing along with the best single day guide we have ever had. His name is Sam Ford and he is the best. Others were top notch as well. Needless to say, my wife and I will continue to patronize Viking Cruises both on the rivers and at sea. Our experience was the best ever and it is little wonder that the latest Travel and Leisure rates Viking Sea Cruises head and shoulders above the competition and with the highest rated ships of any size. Thank you for a most wonderful time aboard the Viking Sun. Read Less
5 Helpful Votes
Sail Date: April 2018
After having a wonderful experience on Mediterranean Odyssey in March, 2017, we wanted to take another Viking ocean cruise. On that cruise, we had perfect weather, excellent service and food, were upgraded from a DV6 guarantee to a PV1, ... Read More
After having a wonderful experience on Mediterranean Odyssey in March, 2017, we wanted to take another Viking ocean cruise. On that cruise, we had perfect weather, excellent service and food, were upgraded from a DV6 guarantee to a PV1, and had excellent tours with the exception of Toulon (which has since been replaced by Marseilles). A big benefit of a Viking ocean cruise is that everything is included with no surprises, except tips and optional tours. Internet, water, minbar, and wine/beer with lunch and dinner are all included. Adults only is fantastic! They also give a lot of info ahead of time on each port. It is truly educational. We were very interested in the ports on Trade Routes, so we took the chance again to pay for a DV6 cabin and were upgraded to a PV2. Our flight on Air Canada Rouge had awful service and amenities compared to Luftansia the year before. (Iceland Air - on the way home - was better, but meals were terrible after waiting at the airport in Norway for 5 hours.) We were met at the airport, did have to wait for other flights to land, but it was very organized. We were whisked up to lunch; once we finished,it was time to go to our cabin. Our ship was right downtown this time, as opposed to the previous docking in a Barcelona which was a 20 minute drive. The ship did not disappoint with excellent food and service. Entertainment was similar and in some cases a repeat of the previous cruise. The fitness center was nice, but we only had the time and energy to use it on sea days. It would be nice if they had some classes. We did not use the spa. We were disappointed in the disorganization of the local tours and tour guides.We were shocked by the lack of knowledge of the Viking staff who booked and helped organize the tours; they knew nothing about the ports, how to best get around the cities,and what would actually take place on the tours. They even gave misinformation and made no effort to help us. In Amsterdam, they told us there was no public transportation, when in fact, they had a wonderful tram system! They did not offer a tour of Anne Frank’s House which is difficult to get tickets, and in spite of it being spring, we never saw a tulip or a windmill. We found out a few days before the cruise that the optional tour to London - one reason we opted for this cruise - was canceled due to an annual marathon. They added unappealing substitutions. The tour guide in Portsmouth dropped us off at the dockyard and could not tell us where to get the public bus back to the ship, which we needed because they were only giving us a short time to explore the dockyard and museums. They handed us tickets to the dockyard and left - no tour. In Falmouth we took a boring 3.5 hour bus ride along the coast with one stop to take pictures - A Scenic Cornish Drive. There was nothing of significance or historical interest. In Barcelona, there were political demonstrations so they could not do Panoramic Barcelona, and it was Sunday, so we could not enter the Barcelona Cathedral. Luckily, we planned to go to La Sabrado Familia Cathedral on our own which was easy to get to on the subway. We did have a great tour guide in Porto, Cartagena, Malaga, and Bruge (wonderful optional tour of Bruge and Canal Tour). There was not much of a tour in Bergen, but we stayed downtown and shopped meeting the wonderful shopkeepers. We made an appointment with the General Manager on board who listened and took notes on all our concerns about the tours, etc. He told us that this was a “repositioning cruise,” was not done regularly, so the staff was not familiar with the ports, tours, and tour agencies. I have seen that some changes have been made in Portsmouth tours and tours have been added in Amsterdam, although not Anne Frank’s Home. The staff, aside from those organizing tours, were amazing! Manfredi’s was fantastic! Book as early as you can; we set the alarm to get up and book as soon as they opened - same with shore excursions! Reservations once on board for Manfredi’s are impossible to get. Food at all restaurants is excellent though. We are booked on another cruise this spring, Cities of Antiquity and the Holy Land. We could not get a guarantee room, so we booked a PV room, as there is a big difference in the space and storage for clothes in a DV room. We found we spent more time in the room each cruise than one would think and wanted comfort. We are also doing the add on 4 nights in Athens, as it was very reasonable (staying at Athens Hilton) with breakfast, some lunches and 2 days of tours included. We can’t wait! Read Less
6 Helpful Votes
Sail Date: September 2017
We chose this cruise because we wanted to try Explorer and thought the ports ideal for us, especially with a Southampton start. We boarded and both said WOW. It really is a fantastic ship. From the artwork to the furnishings and ... Read More
We chose this cruise because we wanted to try Explorer and thought the ports ideal for us, especially with a Southampton start. We boarded and both said WOW. It really is a fantastic ship. From the artwork to the furnishings and crockery. We were 'processed' quickly at 12 noon and then to a delicious buffet lunch. Once the suites were available we unpacked and found we still had spare drawers and cupboards. The room was beautiful, super bathroom with 2 basins, separate shower and bath. Someone had commented earlier that our room (810) had a lot of teething troubles. I'm glad to say that everything had been put right, except what he described as a 50 cent hook replacing a lost one; we mentioned this to Reception and it was changed within an hour. What he failed to add was that the F2 cabin is so spacious. Crew was uniformly brilliant - always a smile. We dined twice in Prime Seven and Chartreuse, once in Sette Mari, and the rest of the time in Compass Rose. Prime Seven just about the best, Compass Rose good too, but we were never disappointed by the choice or the quality. The last dinner in Compass Rose was outstanding. Wine flowed freely, and if we were always offered a wine that was not to our taste we were immediately offered several alternatives. Cruise Critic had organised a Meet and Mingle on Day 2, and we were pleased and surprised that the Master and some senior officers joined us. This was typical of the approachability of everyone on the ship. We don't do many excursions, preferring in general to walk around the town, but those we did take were also well organised. Bilbao was outstanding, mainly because of the Guggenheim Museum, but we love Bordeaux (where we moored right in the middle of the City), Porto and Lisbon. Finally the infinity pool at the Spa deserves a mention. While my wife had a massage I took the opportunity to sit on the aft deck and use the pool as we sailed down the river out of Bordeaux. This was day 4, and I was told I was only the second person to use it - a hidden secret indeed. We can't recommend Regent enough, especially Explorer. Read Less
3 Helpful Votes
Sail Date: September 2017
We chose this cruise because of its itinery. An eclectic mix of Northern Europe (Belgium, France and Ireland) and the warmth of Spain, Portugal and Gibraltar. To that end we thoroughly enjoyed the destinations and would do a similar ... Read More
We chose this cruise because of its itinery. An eclectic mix of Northern Europe (Belgium, France and Ireland) and the warmth of Spain, Portugal and Gibraltar. To that end we thoroughly enjoyed the destinations and would do a similar itinery again anytime. However the ship is very old and tired. We have been on a few Thomson cruises before on the Dream and the Majesty and hadn't really had cause for concern. But our 2 previous cruises were on Royal Caribbean and Cunard so I guess we've maybe been spoiled. We could see that Thomson had tried to tart up the ship but the cabin was small with nowhere other than the bed to sit. Also our room attendant had a real attitude problem. The 2 issues we brought to his attention were both met with "This is your fault" rather than with an attempt to fix them. The most serious fault was our cabin toilet barely working throughout the cruise. We have been on 8 cruises so we know what you can and can't flush down one. Eventually they replaced the whole toilet unit and gave us a bottle of wine as a goodwill gesture. I would have been happier if the attendant had just believed us in the first place! The food is good in the specialty restaurants is good and you get a great level of personal attention in them but you do have to pay between £15 and £20 each to use them. The food in the main restaurant was nothing special and in the buffet was absolutely terrible! The entertainers tried hard but were not that great and the 2 comedians that came onto the ship would have been far more at home in a working man's club than a cruise ship. I have always stood up for Thomson cruises in the past when people have referred to them as "Butlins at Sea" but I think that description sadly is true. We may possibly try their newer Discovery ships at some point in the future but frankly, I think we'll save our pennies and stick to the more prestigious ships. On a more positive note, at only £818 each for 13 nights the basic price was very good value but you do have to add your drinks, excursions and the nice restaurants onto the price. Also, with only 2 proper bars on the ship, other than the show lounge there was nowhere to sit in an evening as the bars filled up very quickly. Read Less
4 Helpful Votes
Sail Date: August 2017
This itinerary was terrific. It was docked in Edinburgh for the Royal Military Tatoo which is an event not to be missed; however, booking directly online for the tickets were extremely prudent. The shore excursion was $349/per person. ... Read More
This itinerary was terrific. It was docked in Edinburgh for the Royal Military Tatoo which is an event not to be missed; however, booking directly online for the tickets were extremely prudent. The shore excursion was $349/per person. We purchased tickets with great seats for 70 Euros ($87/person). We used public transportation to reach the city from the port. There was a huge tender issue due to weather and high seas, but the crew worked through it with apologies and grace. This was our 6th cruise on Celebrity and have found consistency from ship to ship, including the cabin, dining, and entertainment. Specialty dining has become a major economic boon for the cruise lines and they push it constantly; the same with the spa services. We felt deluged at every corner to partake of these amenities which we found offensive. For future cruisers, I would strongly suggest reviewing shore excursions through other outlets, i.e. Costco or travel books. They will be more comprehensive, more personal and usually much less expensive. Since we are pleased with Celebrity, we have already booked another European cruise next year. Again, look at booking your next cruise at Future Cruises as there are more perks than booking later and zero risk. Deposit is minimal, fully refundable and transferable to another cruise if the itinerary selected does not work in your future plans. Read Less
1 Helpful Vote
Sail Date: July 2017
This is my third Viking Cruise, I have been on a River Cruise to China and a River Cruise from Prague to Berlin (excellent cruise). I chose this cruise for 2 reasons. First, I wanted to go to Norway, secondly I love Viking Cruises and ... Read More
This is my third Viking Cruise, I have been on a River Cruise to China and a River Cruise from Prague to Berlin (excellent cruise). I chose this cruise for 2 reasons. First, I wanted to go to Norway, secondly I love Viking Cruises and wanted to try the Ocean Cruises. Except for one terrible excursion and some not so great service in the restaurants, it was an extraordinary trip. The excursion that needs seriously rethinking is the one to Edinburgh. It's a great city, the fact that it was raining is not fault of the cruiseline or the excursion direction, but the fact that we had only ONE HOUR and a HALF in Ediburgh was ridiculous. There was no place we could go, no sites to see - we ended up going into the library for coffee until the bus came back for us. The other excursions (we chose the included ones except for one) were just enough. A couple of hours for an overview and then free time for us to wander around as we pleased. Since we are both photographers it was a wonderful way to see the cities or villages. Food was excellent. Service in the restaurants (not the buffet) was spotty at best. There were times I felt ignored, we ended up eating at the buffet most nights because it was easier and the selection was wonderful. The cabin was excellent as was our cabin steward. All in all an excellent trip. I have booked another Viking Cruise for next Spring, on a longship, my first longship. Read Less
14 Helpful Votes
Sail Date: June 2017
We booked this short cruise as it visited Dublin and Liverpool and gave us a taster of cruise and Maritime. We have cruised many times before with many main lines. Embarkation was reasonably smooth. Our cabins were not ready so we were ... Read More
We booked this short cruise as it visited Dublin and Liverpool and gave us a taster of cruise and Maritime. We have cruised many times before with many main lines. Embarkation was reasonably smooth. Our cabins were not ready so we were directed to Raffle Bistros for lunch. Usually on cruises the food is a highlight, but not on this one. The same choice was on 3 islands, and consisted of runny stews, barely cooked sausages, and paper thin pieces of breaded fish. There was a poor selection of salads, vegetables and fruit, and a poor selection of desserts. This standard continued throughout our cruise. Evening meals in the Waldorf restaurant were a bit better, but portions were small. I sent back my salad each night as I requested no dressing, and the 2nd night I even had the wrong salad! On the first morning the 2 restaurants were closed due to a technical problem so the bistro was absolutely rammed. The cooked breakfast items were greasy and poor quality. The lifeboat drill was a shambles, and staff did not seem to know what they were doing, and it ended with a conga line to our lifeboat! The 2 shows had no sparkle and the singers and dancers seemed bored and ‘going through the motions’. The cruise was 2 hours late leaving Newport waters as tenders had to pick up passengers arriving late from connecting coaches. This, along with the bad weather, meant that we arrived in Dublin 3 hours late, which meant a shortened time ashore. The captain did lay on complimentary wine that evening at dinner to apologise for the delay and the morning restaurants closure. Our cabin was a good sized outside and was well appointed, but could have been cleaner. Unfortunately we had noisy neighbours who came back in the early hours each night arguing and swearing, which only stopped when we complained to reception. We were asked to be out of our cabin well before 7.00am, far earlier than other cruise lines. Luckily the 2 restaurants were open for a quick breakfast before our disembarkation time. Based on our experiences we would not consider cruising with this line again, despite good itineraries. Read Less
2 Helpful Votes
Sail Date: May 2017
Recently returned from back to back cruises on Princess in Europe and the UK. Our experience on the Crown Princess was fine but the same cannot be said for the Caribbean Princess. Although it has recently been renovated after dry dock and ... Read More
Recently returned from back to back cruises on Princess in Europe and the UK. Our experience on the Crown Princess was fine but the same cannot be said for the Caribbean Princess. Although it has recently been renovated after dry dock and looks nice, the changes are all cosmetic. Princess is quite obviously attempting to force passengers out of the dinner buffet and into paid dining facilities as the entire aft area of the buffet is now fee based, and the food items remaining in the one side open buffet are very limited. We also found the food in the main dining rooms to be sub-standard, although the service was excellent as usual. We normally only eat in the buffet for lunch, we still found this obvious attempt by Princess to limit passenger non-fee options at dinner to be a bit too much. As we told Princess, if you need to raise fares to remain competitive do so but please do not reduce the quality of the cruise experience or they will lose long time cruisers to other cruise lines. Read Less
13 Helpful Votes
Sail Date: April 2017
This was our second cruise on this ship. As with their River Cruises, Viking excels in attentive service on board and they did not disappoint. The staff, from the cabin attendants to the servers and entertainers make every passenger feel ... Read More
This was our second cruise on this ship. As with their River Cruises, Viking excels in attentive service on board and they did not disappoint. The staff, from the cabin attendants to the servers and entertainers make every passenger feel as though they are the only ones who matter to them. As expected, it was an older crowd - generally with an average age of 55-60ish. We did have a few younger couples, in their early 30s and they seemed to really enjoy themselves even without a casino and late night party atmosphere. One grandparent had their young granddaughters in their 20s, and they also seemed to have a good time, but I bet they would have preferred the more festive atmosphere of Princess or even Carnival. No children under 16 are allowed, nor would they enjoy themselves I suspect. It is an "upscale ship" aimed at the more sedate. (Particularly like the heated bathroom floors in the cabin). However, the days are active with included excursions in each Port. The ports were, Barcelona, Malaga, Lisbon, Porto (cancelled because of weather), A Coruna, Cherbourg, Le Harve, Southampton, and Haugesund, Norway. Bergen was simply the port used to disembark and get to the airport. Could have done without Haugesund - not much to see, and would have loved a day to explor Bergen. The weather was generally good. We did have a few rough sea days in the Bay of Biscay and the North Sea. The Captain did determine to not to try to dock in Porto Portugal as the winds were too strong and he did not think it was safe. An extra sea day at not charge! The included excursions in each port were generally very well done. The highlight of the trip for me was the "D Day" tour at the beaches in Normandy and the American cemetery overlooking the beaches with 9700+ American bodies lost during WWII in interred. Very moving. My wife thought the visit to Monet's gardens and the area surrounding Giverny France was worth the entire trip. If we did it again, I think I would spend some extra days in Barcelona prior to boarding. Not enough time there. 3 days would be the minimum, IMO. My wife forgot a prescription medication, and the ship's medical unit had no problem replacing it while at port in Spain. They were very accommodating and the medication cost 1/5th of what it is here - even without insurance. The on board "enrichment lectures" most every afternoon were by a former NASA Chief Engineer who talked about the Space Shuttle and the Space station and various space exploration issues and discoveries, a British military historian speaking about D Day and other WWII incidents, an art historian who spoke on Picasso and impressionist art and artists, and an historian steeped in Viking and European history. The live presentations are taped if you want to watch them later in your cabin during sea days. For entertainment, there is a cabaret which has a great band with singers and dancing at night, music at various times in the atrium and around the pool and various stage musicals and stage entertainers who perform one show most every night. The music is geared toward the clientele - either classical strings and piano or Motown, Beatles, Beach Boys and music from the 60s-80s. The flight arrangements from LAX to Barcelona through Viking for us were good. But in speaking to others many feel that this is the area where Viking falls on the job. Many had difficult connections and were routed way out of their way (from Miami to Chicago or Atlanta and then to England and Spain). On the return flights back from Bergen, Norway, many did not have enough time to make their connecting flights at Heathrow and missed them. Our previous cruise on Viking in the Caribbean had the same complaints about too short connection times and unresponsiveness from the Viking flight people. Again, I emphasis we had no problem, but only picked up on the grumblings of others. All in all, I highly recommend Viking Ocean Cruises for our age group - over 50. The ship is top notch and beautifully and tastefully appointed. The staff is the best I have ever experienced on a cruise line Only 900 passengers and the included items (excursions in every port, wine and beer at meals, free juice and soft drinks and candy in the mini-fridge in the cabin, free self-serve laundry as well as a reasonable fee for dry cleaning and pressing, etc.) far exceed any other cruise line we have taken. The two specialty restaurants are at no extra charge - and the cuisine wonderful. All restaurants are open seating and most tables accommodate couples and foursomes easily. And no dress up night ("resort casual" is the evening wear - no jeans allowed and collared shits but no coat or tie required for men, although some liked to dress up for dinner), There is no photographer chasing you around, no art auction or jewelry "sales" and no casino, but instead a nice string quartet or pianist in the afternoon while you have coffee, tea or wine and snacks, decent entertainment and quiet spots to read, visit, play cards or watch the stars and scenery. Not for everyone, but just right for us. Read Less
1 Helpful Vote
Sail Date: October 2016
Where to start?A booking of Four which included two frail passengers needing two nearby cabin,s placed fifty cabins apart? .I know that because I counted them every morning. They said we had got a special price and couldn't choose ... Read More
Where to start?A booking of Four which included two frail passengers needing two nearby cabin,s placed fifty cabins apart? .I know that because I counted them every morning. They said we had got a special price and couldn't choose but with the state of our health a bit of flexibility would not have gone amiss. We have travelled with most cruise lines and never had any trouble. Forty pounds for a shampoo and blow? Did I take it? No.Fifteen pounds for a book of bingo tickets? Did I play? No. Hair dryers with pins that wouldn't fit into the socket? Could we use them? No. Barely a morning in Gibraltar which we had so looked forward to visiting? Didn't even get as far as Marks and Spencers. On the plus side the cabin staff and catering staff were great. Maybe they should let them run the ship. Would I take a cruise with P and O again? No. Read Less
Sail Date: September 2016
We wanted to visit places we would probably never go to on our own. Seeing Iceland, Greenland, and Newfoundland were a dream come true. Viking once again out did themselves with service, planned excursions, entertainment, and extremely ... Read More
We wanted to visit places we would probably never go to on our own. Seeing Iceland, Greenland, and Newfoundland were a dream come true. Viking once again out did themselves with service, planned excursions, entertainment, and extremely interesting lectures each day. The ship was beautiful and our cabin was roomy and gorgeous and complete with a fantastic view. The meals were always wonderful whether we ate in the dining room or the buffet. Loved being able to have wine/ beer for lunch and dinner with no extra cost. We attended every evening's entertainment and was never disappointed. The daily lectures were so very interesting with whale watching added. The daily introduction to the ports we stopped at were also very interesting and helpful and certainly added to the overall experience. Most of our fellow travelers were in our age group and this was another added benefit of meeting like minded people. Highly recommend any of the Viking cruises! Read Less
10 Helpful Votes
Sail Date: September 2016
This was booked as a short break that fit in with a visit to Hamburg followed by a 3 night mini cruise back to the UK. My expectation levels were not high an, mainly due to that, I was not disappointed. For such a large ship it did feel ... Read More
This was booked as a short break that fit in with a visit to Hamburg followed by a 3 night mini cruise back to the UK. My expectation levels were not high an, mainly due to that, I was not disappointed. For such a large ship it did feel somewhat claustrophobic - not helped by ceiling heights that seemed somewhat lower than on most other cruise ships I have been on.the lack of dining choices and relaxation areas was another downer. I got the feeling that they had used a high proportion of space for accommodation to cram as many fare paying guests on as possible. Staff were pleasant but many seemed quite new to the job and not extensively trained. Food was adequate except for the only speciality restaurant offering a selection of Mexican foods and supposedly prime steaks.a total waste of time and money. These negatives aside one has to rate this alongside the amount paid which was not a lot. A classic case of you get what you pay for! Read Less
14 Helpful Votes
Sail Date: August 2016
This was our fourth cruise within three years having previously sailed with Celebrity, Holland America, and Princess. We are a couple in our mid-thirties. We chose this cruise because it fitted in with times we could both take holiday, ... Read More
This was our fourth cruise within three years having previously sailed with Celebrity, Holland America, and Princess. We are a couple in our mid-thirties. We chose this cruise because it fitted in with times we could both take holiday, left from a UK port, and was going to places we hadn't been before (in France) - a final important check\consideration was that Crystal was reasonably well rated well by recent passengers. The ship was in superb condition, arguably better than younger ships; everything was polished, clean, and in 'close to new' condition. A fairly small ship by today's standard we found it to our advantageous as it cut down unnecessary time walking between different venues. A similar size to Ryndham (Holland America) however a key difference we observed was that it never felt crowded on Symphony, in fact it was the least crowded ship we've sailed on yet. There are potentially two reasons for this; either it was undersubscribed (possibly because people concerned about terrorism), or the age of the passengers meant they slept a lot or otherwise entertained themselves - possibly a bit of both. We stayed in cabin 7087, which is the E1 category with a limited view, for which I've written a separate review in the cabin section (and hopefully it will let me upload a photo so you can judge the level of obstruction for yourself). Dining; breakfast was very good and we always ate it in the Lido cafe (I think you could also go to main dining room). I like healthy breakfasts and wasn't disappointed as there were a lot of tasty options including birchers, smoothies, yoghurts, fruit, as well as the usual eggs, sausages, beans, bacon (for less health conscious people). I was very happy with the variety of juice on offer, and had fresh carrot juice almost every day - while other cruise lines have also offered variety of juice, other than fresh orange, it's always been from the carton, so this was a step up for me. Lunch was also very good with a reasonable variety of food, and different things served each day so we didn't get fed up with the same thing, and again we opted to eat lunch in the Lido cafe. Dinner was reasonable to excellent - the three courses in the main dining room were to a good standard, we also ate in both of the specialty restaurants (at no extra charge) and found them both (Japanese & Italian) excellent even though I don't eat sushi (luckily there were other options at the Japanese restaurant). The Italian restaurant Prego was my favourite though, and it's the first time I've ever been served soup within a bowl made of bread (maybe I've led to sheltered a life!). Besides these dining options there are also other smaller venues where you can grab a sandwich, burger, or cakes depending on your fancy - these places were never crowded. As Crystal is all inclusive, all drinks are free unless you order something really special (I'm not sure what as I ordered anything I liked and was never charged). There are a number of bars you can get drinks from (also available when dining or lounging by pool) and staff are very available to take your order and will even walk to a different bar for you if the one your at doesn't make that kind of drink. As well as my juices I had a number of cocktails, mocktails, beers, wines, and penacolada's (apology for the spelling?!), and I saw a lot of other passengers enjoying copious amounts of what looked like champagne. Entertainment was low key, the main show entertainers were really good performers though they are only on for 45 minutes a night and generally do a bit of singing and dancing which while excellent, I would have liked to see a proper full musical play (even a mini one) instead of just excerpts of musical plays. That said though, it was good enough to go back to each night as they did mix\change it up so it didn't get repetitive. There was also a magician on board however you needed to book to see him which we didn't so I can't whinge about that as my own fault. The rest of the entertainment consisted of people playing piano, some big band playing, some jazz, and a bit of pop music from different era's - nice and pleasant to listen to while having a drink but all fairly laid back. Activities consisted of some lectures (mostly UK monarchy and WWII), knitting / needlework classes, how to use your ipad, and some other things I can't recall. All said and done, there wasn't much going on and to be honest given the age demographic I don't think there was a lot of demand for much to be going on. For myself this was a bit disappointing but I can't complain too much as I knew the activities would likely be tailored towards the older generation. For information, about 95% of guests are probably in bed by 10 pm - the upside is you'll always find a seat and ready waiters in any bar around the ship!! In fact I think a lot of the staff seemed underused so it really was very quick service in all respects no matter what the time of day. Our ports of call were; Tilbury (we live in London so no point discussing this), Honfleur, St Peter's Port, St Malo, and Bordeaux. Honfleur was quaint and lovely, St Malo was amazing and I wish we could have stayed overnight (as well as going around the city we also went swimming in the sea). St Peter's Port was a bit boring but perhaps that's because I'm British and it wasn't so novel to me as I may be to an American. We got the plane back to UK from Bordeaux so can't comment on it - though I have stayed there a week once in a chateau which was refreshing. The age demographic is slightly older than other cruises we've been on, I'd say 97% of passengers were over 60, I'd guess the average may be around 70. That said they certainly weren't geriatric and there were almost no zimerframes in sight, they were mostly pleasant to talk to - even the ones voting for Donald Trump. Although we are in our 30's we were looking for a laid back \ lazy holiday as our last one was a tour of Iceland in a rented motorhome followed by a week in New York, so we were not objectionable to the pace of life on board as we felt like being less active than our previous holiday. The library was well stocked with DVDs including some very recent releases. There was also a cinema on board though we didn't take the opportunity to use it. Worth a mention is that this is the first cruise where they didn't try and sell us art, jewellery, or pointless crap they we don't want and don't need, in fact the shops were barely open at all - quite refreshing! All in all, a good cruise, and recommended to those who want a laid back holiday and be able to order whatever food and drink they like without thinking about the cost or tipping. I would go again if in a similar mood and I liked the ports of call. Read Less
10 Helpful Votes
Sail Date: July 2016
This was our second cruise on Oceania. We received a lot of press on the new Sirena. We booked a Penthouse SG2 with no specific stateroom. This was a first for us not having a Stateroom; one of their promotions. We were going to be in ... Read More
This was our second cruise on Oceania. We received a lot of press on the new Sirena. We booked a Penthouse SG2 with no specific stateroom. This was a first for us not having a Stateroom; one of their promotions. We were going to be in Europe so all seemed good; bad decision. We did not realize nor did our travel agent, that Oceania advises you of your stateroom the day before sailing. Thus you options to select another stateroom or cancel was not an option. My recommendation would be never to book a cruise without you knowing where you will be. As to the ship, the Sirena is a 17 year old ship and it still looks like it. Other than make all the staterooms smaller to gain more revenue, it is a mystery as to where the money went. The biggest shock was the size of the Penthouse. It had no closets and very limited space to put your clothes. Any cruise over 12 days would be an issue. The bathroom is a joke. You can almost take a shower, go to the toilet, and shave without moving. The width of the bathroom is so small it is hard to describe it. The shower is approx. 3’X 4’ I feel sorry for the passengers that did not have penthouses. On the positive side, the food was great. The ports we visited were great. The disappointment was their decision to stop in a great port on Sunday when 90% of the sights were closed. They stayed there the full day loading ship supplies. Making things worse, is the ship hit an underground cable due to a Pilot error. We had to stay another day in port and miss a great port that was on the itinerary. They offered everyone a $200.00 shipboard credit on a future cruise; they can keep it. I strongly recommend you stay from this ship if you want to experience a great cruise; there competitors offer such better choices Read Less
2 Helpful Votes
Sail Date: July 2016
Everything about this cruise was wonderful: staff, itinerary, service, food EXCEPT THE ROOM. Warning: this ship is way past it's time to be renovated, and the rooms, specifically the VISTA SUITES, should've been shut down ... Read More
Everything about this cruise was wonderful: staff, itinerary, service, food EXCEPT THE ROOM. Warning: this ship is way past it's time to be renovated, and the rooms, specifically the VISTA SUITES, should've been shut down long ago. Bottom line: after complaining, Holland America execs were gracious with 1) a heartfelt apology and 2) a sizeable refund. BUT, to pay 12 thousand dollars and enter into a "suite" (not really, just a standard narrow room) that had broken glass! in the panels between the room and the balcony, and old furniture suitable for a motel 6 garage sale - this is inexcusable. This is clearly taking advantage of older guests who don't know better, and I find this unacceptable. Furthermore, "entertainment" (with exception of four Rotterdam singers who did a special show that was wonderful) - was sexist, homophobic, agist and dated. Shameful. I would not recommend Holland America again until I hear clearly that these problems are addressed. That room should never have been open to a guest. I'm a hotel owner, I know the business, and I couldn't sleep knowing I had put a guest, who had paid!, in that room. Read Less
18 Helpful Votes
Sail Date: May 2016
My wife and I have just returned from the maiden voyage of Royal Caribbean's Harmony of the Seas from Southampton to Barcellona sailing 29th May 2016. As you can imagine, the ship is huge, but don't let that put you off. There is ... Read More
My wife and I have just returned from the maiden voyage of Royal Caribbean's Harmony of the Seas from Southampton to Barcellona sailing 29th May 2016. As you can imagine, the ship is huge, but don't let that put you off. There is so much to do, even on a sea day, you run out of time before its time for diner. With all the neighbourhoods that are availible there is always something to do. A coffee and a sandwich in Central Park, a ride on the Carrosel on the Boardwalk or just people watch from the Boot and Bonnet on the Royal Promenade. Our stateroom, 10325 was a balcony overlooking the Boardwalk. It was very spacious with a superking bed, seating area, 2 wardrobes with hangers and a chest of drawers. The bathroom was a decent size with a good size shower cubicle and a powerful shower with plenty of hot water. Our attendant Joseph was brilliant. We had breakfast in the Windjammer (buffet), the main dinning room (a la carte) and Jonny Rockets (American Diner) and all were brilliant. The food was wonderfully tasty and always hot with very good, friendly staff. Lunch we had at the Park Cafe, Hot Dog Stand,Jonny Rockets, again all superb. Diner we had in the American Icon (main dining room). Our waiters, Drazen and Cesar were fantastic, so friendly and helpful. Drazen even took the shell of my lobster so I didn't have to on 1 occasion. There were 2 formal nights, which a large proportion of guests took part in, the remainder were casual. All the entertainment was very good from Grease, Bobby Davro, The Comedy Club and singers in the bars, a young lad in the pub and a young girl in Schoners. The Ice Show and Aqua Show although good, we couldn't understand the story of follow it. We took an excursion with RCI in Vigo, Sightseeing Vigo and Bayona. It wasn't expensive, just over £30 each for half a day, but it showed us the delights of both towns which were wonderful, typically Spanish, not taken over by British Tourism. Overall it was fantastic, brilliant staff, all very friendly, happy and chaty. Brilliant food, and just so much to do. We didn't want to get off at the end of the week. We saw non of the issues or negative points that made the press prior to our sailing. Read Less
Sail Date: May 2016
This was our first cruise with Celebrity. The staff in the buffet were cold and there was no service for beverages other than beer and liquor. The food was very average, many days the menu was a repeat of other days. Our suite was keep ... Read More
This was our first cruise with Celebrity. The staff in the buffet were cold and there was no service for beverages other than beer and liquor. The food was very average, many days the menu was a repeat of other days. Our suite was keep clean and the housekeeping staff were friendly. Our passports had to be surrendered upon embarkation of the ship and although we asked a number of people no one could tell us why. We received them back 5 days into the cruise. Transfers from the airport to the ships was adequate but the transfers back to the airport were very slow. They said it was a traffic issue but most people in the waiting lineup felt there was a shortage of shuttles, probably to save money. Unless Celebrity was the only line that offered destinations that other lines did not, I doubt that we would choose it again. Read Less

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