Getting on in years and wanted to try what some considered the best in cruising. So we booked a Grand Suite on the new Regent Grandeur. We are the type of cruiser that no longer bothers getting off any ship. And as Will Rogers said "The older we get, the fewer things seem worth waiting in line for." Well get use to standing in line on Regent Seven Seas. For those willing to splurge $30,000 for a ...
Regent sells this cruise as luxury, which is deceptive. Most of their ships are old which in this case is the Mariner, which is in disrepair [the Navigator which I sailed on is worse the ac could not be fixed and staterooms in aft bounced from the engine room.] The stateroom was not ready for use. The ac temperature was 74 and there was slow airflow. After four calls throughout the day and being ...
Two years ago, my wife and I with three other couples enjoyed a GREAT cruise on this ship.
Accordingly, another couple and ourselves chose to repeat our positive previous experience with this 16 day cruise. Spoiler Alert- Big big MISTAKE! Very little worked on this so called "Luxury Experience" . It is quite obvious that the "bean counters" at Regent have decided to squeeze every single ...
We were on the Regent Seven Seas Voyager for the 10-day Western Caribbean including Cuba.
This was our first cruise with Regent and will likely be our last. We wanted to try out Regent (along with other upscale/luxury cruise lines) after cruising with many others. This was our 49th cruise overall.
We have cruised on Seabourn several times and most of my comparisons are with Seabourn, ...
We wanted a luxury cruise on a smaller ship with excellent service and good food. We had only cruised on Oceania before and thought that this line would be comparable. We were sorely mistaken. Arranging air travel was difficult. Their agents wanted to do nothing about changing seats or upgrading. The ship was tired and dated. The furniture in the cabin was stained and scuffed. The ship is going ...
It's my first trip with Regent, it will be my last.
1. Quality of customer service over the phone was inconsistent. Some are helpful, other sounded like they could not care less. Most of the agent gave you short answers, and you had to asked them to clarify. I believe the company either did not pay their agent well or trained them well, so those who answered the phone are not enthusiastic to ...
What a horrible experience taking the Regent Explorer to the Caribbean, Mar 6-16, 2017. To begin with, our plane was late in getting to Miami. Once we cabbed it to the pier, there was no sign staytng Regent Terminal. Luckily, we found a security guard who unlocked the door and we carted our luggage to the ships reception area. The ship had been notified every 10 minutes regarding our late ...
We are on the last leg of a 21 day cruise and are currently experiencing very rough seas on route to our final destination New York. To give you a flavour of this ship our bath is currently filling up with sewage and the plug is broken so we cannot stop it. The staff say that is what happens on this ship in rough seas! We await the results! Last week our toilet flooded and although a plumber was ...
We are Gold level society members on the Regent Cruise Line and are loyal customers. But sailing on the Navigator has given us second thoughts about ever sailing on Regent again.
We spent 31 days on the Regent Navigator traveling from Vancouver to Alaska with our final destination at New York. Our observations of this ship is as follows:
1. The vibration on this ship is unacceptable and is ...
We are just short of Platinum with Regent and until this error had all been great on the Voyager. Where shall I start .. ""The Navigator"" our trip was Vancouver Alaska to SF and then thru the Panama and onwards to NY 31 days. Several of the crew we had been with before and were great and welcoming , The suite was of the usual Regent size and standard lay out..BUT oh DEAR so tired and worn out, ...