We have traveled on Regent for 72 nights, this cruise will be our last.
The Good: food and drinks. We had great service from Trish and Jackson at Compass Rose.
The Bad: the service at Sette Mari. Got a table on night five, place was packed. After over an hour waiting for our main dished, waiter let us know the food was on the way. The lamb chops were very over done. At that point we were ...
My wife, mother (87 years old), sister and her husband, brother and his significant other, and I recently returned from a trans-Canal cruise, “Christmas on the Canal,” on the Regent Splendor. This was a bit of a “hail Mary” cruise after an utterly horrible experience on a prior cruise on the Splendor (see “Splendor? Not So Much”). What gave us some belief that service would be better was an ...
A few friends have sailed with Regent for many years, and we had heard good things. We have sailed with most of the "best" cruise lines except for Regent, so we thought we must give it a try. Indeed our suite was very nicely appointed: we had one of the best suites on the new ship and the decor was tasteful. The size at 1000 sq. ft. was comfortable.
The 2 young lades/suite stewards from ...
We had been on more than 10+ a mix of high end, mid and low end cruises and decided to try what this Regent is all about. It was supposed to be the Regent Explorer but because the pandemic we had the opportunity to try the newer SS Splendor instead departing from Miami.
Embarkation: Breezy, since our penthouse cabin come with a dedicated check-in lane. However, the porters who helped us unload ...
Overall, I (solo traveler) had a nice time. However, midway through the cruise I went to the Observation Lounge for a drink after dinner. The server came over to take my order, but then reminded me of the dress code (see below). I was extremely confused as I was wearing a white blouse, black skirt, and heels. I asked him to clarify, but he just repeated himself. After bringing me my drink, I felt ...
On dream board after told best cruise brand and ship.Have been cruising since 1990 on numerous cruise lines but first time I have written to a cruise line over a number of major issues.My opinion is don't waste your hard earned money .Their response was as i prophesied a series of excuses.My main complaints were about the lack of more than one vegetarian options in many of the restaurants and ...
A HUGE thanks to Regent and especially the crew of the RSSC Splendor - some of whom hadn’t been off the ship since July-21 - for a lovely return to cruising. Our last cruise was in Jan/Feb-20 on the RSSC Explorer. This one had been booked for Jan-21.
Despite the backdrop of the latest manifestation of Covid - Omicron - from start to finish we felt safer on Splendor than back food shopping in ...
The cruise business has been hit hard in the era of Covid. The fleet has been moth-balled and the staff reassigned or employed elsewhere for many months.
I am scratching my head and trying to figure out how after this long hiatus, that the staff of Seven Seas Splendor was able to deliver a truly flawless experience.
The ship was impeccable. The staff was remarkable. Every employee ...
Pre-travel: Regent communicated clearly and timely on any and all requirements, protocols, etc.
Embarkation: Very smooth check-in process given the circumstances.
Food/ Drink:
-The quality of some ingredients seemed to be a notch below what we have experienced in the past. Examples: Breakfast fruits, salads at lunch and dinner, as well as inconsistent steak cuts. On the contrary, all of ...
We don't like Nov so we get away to the south where the sun shines at least a bit most days.
We were on the Explorer for 24 days and at the Biltmore for another. ( They don't count this day as a cruise day).
The included pre-cruise stay at the Biltmore was fine. The hotel is far from downtown but the public spaces at least are spectacular. There are wonderful old large Florida houses in the ...