1. Home
  2. Cruise Lines
  3. Regent Seven Seas Cruises
  4. Regent Seven Seas Cruises Cruise Reviews
42 Helpful Votes
Sail Date: September 2017
We sailed on the new Explorer. We were very disappointed with our cabin on this new ship. Very small compared to the other Regent ships. (we have sailed on all the others). Couldn't move in the room. Closet too close to the beds, no ... Read More
We sailed on the new Explorer. We were very disappointed with our cabin on this new ship. Very small compared to the other Regent ships. (we have sailed on all the others). Couldn't move in the room. Closet too close to the beds, no walk around space. Very disappointing compared to the sister ships. Our cabin was like a much less comparable cruise line cabin. We like Regent because we have always had a walk in closet, a vanity for hair and makeup, space to move around and a much larger bathroom. Explorer other than that was fine. Still need to get a few kinks out, but service is good and food is excellent. Should have stuck with the cabin sized on the other ships. Way too small and a big disappointment. Food is always excellent on Regent cruises. New Asian restaurant is wonderful. Staff in the restaurants are top notch. Read Less
118 Helpful Votes
Sail Date: August 2017
This was our 9th cruise with Regent and much anticipated. We embarked in Stockholm and sailed the Baltic returning to Southampton. We looked forward to being on the new ship having watched the programme about it's construction. The ... Read More
This was our 9th cruise with Regent and much anticipated. We embarked in Stockholm and sailed the Baltic returning to Southampton. We looked forward to being on the new ship having watched the programme about it's construction. The decor is dark wood everywhere and lots of old fashioned bling. Regent missed a real opportunity to tap in to the younger age group who can afford luxury all inclusive holidays. There has been a real drop in standards. The beds were always super comfortable on the other ships. Not this time. The bedding was always silky and luxurious so much so I have in the past tried to buy some without success. Apparently you can now buy it from the ship but it so inferior I would not bother. The service is patchy with more of the " couldn't care less attitude" in evidence. Breakfast was a shambles with insufficient seating and staff too busy to pay attention. I had to wait 15 minutes for an espresso one morning which arrived in the form of luke warm filter coffee with froth on top. Other days it arrived at the service point and I had to collect it. We were not offered water and the food was bland cafeteria quality and staff looked harrassed and unhappy. It used to be that the miserable ones stood out now it is the other way around. Lunch was bland with little choice of hot dishes which again looked like they had been sat there all day and were only just warm. The pool deck was the same with lukewarm fries. No special buffets were staged even when at sea for the day. The restaurants have not changed their menus much in the seven years we have been cruising. Does the menu itself have to be bigger than A4size and in an incredibly heavy awkward cover!The fillet minion in Prime Seven, the specialist steak place, was dry and inedible. The new restaurant Chartreuse, replacing Signatures , was the only fine dining we experienced and we were limited to one booking.. in the coffee lounge I was either ignored or palmed off with the wrong coffee in the wrong cup. At tea they failed to anticipate the numbers and at one point a long queue stretched behind a single trolley with one sandwhich on it. When more did arrive they had yo be served on saucers as there were no plates. They ran out of scones and at that point we gave up. We gave up on the entertainment years ago and went to bed early. It is all Broadway themed from 60 years ago or the usual Beatles night. The Cruise Director and his partner were appalling and did nothing to include all guests just their" groupies" The tours were mixed. The ambience on the ship is nothing compared to Seabourne. We criuised twice with them and the dancers and officers all come down to the bars and get involved. Those on Regent do their hours and that's it. They are just not interested. The dvd's and in suite films are put of date. We spent a lot of time reading. We had three days in St Petersburg and wasted one and a half as were advised not to book morning and afternoon tours. This was incorrect and others did both. Very disappointing. We did try and get on one when we arrived back at lunchtime but a very very unhelpful and very brusque member of destinations would not budge. Her excuse" there's no one on the desk to print out your ticket" She was at the time sitting down doing nothing. When I pointed out that this was very unhelpful she said we had all been warned not to book last minute! That had not actually happened and surely on a luxury cruise staff should go above and beyond wherever possible. That's how it used to be..The other tours were ok but one in to Sweden from Denmark was a waste of time. Although included in the price you pay many of these tours are very basic. In St Petersburg for example we only drove past the Hermitage and could not stop to take a picture in the square. At the very picturesque church in the centre we had ten minutes to run and take a picture then spent twenty minutes in a tatty souvenir shop. Most guests stayed on the bus. That should tell them something but as usual nothing changes in that respect. We will not cruise with Regent again. Our early cruises were complete luxury and we recommended this company widely. We have spent a lot of money with them cruising all over the world. This is no longer luxury cruising. It has not only dropped standards but has failed to move with the times. Cruising has become so popular with younger professionals and this company fail to notice. We are now in our late fifties. We are prepared to pay for luxury but expect to experience it. We like to be entertained but are way past the days of Broadway and the Beatles. We love good food. Quality over quantity. Regent has failed us. Read Less
95 Helpful Votes
Sail Date: August 2017
Luxury encompasses the entire passenger experience. The physical environment of the ship is part of this experience, and the Seven Seas Explorer does present an environment that is richly decorated and often spacious, but the passenger ... Read More
Luxury encompasses the entire passenger experience. The physical environment of the ship is part of this experience, and the Seven Seas Explorer does present an environment that is richly decorated and often spacious, but the passenger experience suffers some of the same faults that I have encountered on other Regent ships. After a rather bad experience on a recent cruise on the Seven Seas Voyager (previously reviewed on Cruise Critic), we were hesitant to take another Regent journey. However, we had already booked this trip, the itinerary was one that had great appeal to us (one of the few that have three full days in St. Petersburg), and several friends who had been on the Explorer raved about it, so we decided to go ahead. The cruise was certainly an improvement over our one on the Voyager, but not quite perfect. Our suite, a Concierge E level, was indeed one of the best cabins we have had on a cruise ship. It had plenty of sitting room, was well furnished, had a very comfortable bed and a large balcony, and more than enough drawers, cabinets and closet space. The bathroom was also well designed, with two sinks, a tub and a very good shower, and again plenty of drawers and shelf and counter space. Although the Explorer offers even larger suites, we saw no need for anything bigger. Regent appears to have spared no expense in outfitting the common areas of the ship. Furniture and fixtures were over the top. Of course, décor is a personal matter, and I found some of the areas to be overdone, some clashing of various styles, and the art was not to my liking, but I would not downgrade the Explorer for these reasons as others do love the way the ship is outfitted. One of the disappointing parts of the cruise was the food. Presentations were always very well done, but the taste often did not live up to expectations. The specialty restaurants were especially disappointing. Service was exceeding slow (way past leisurely) to the point where we started a meal at 7:00 and were not finished until after 10:00, missing the evening show. In Prime 7 I had the Prime Rib, one of my favorites on previous Regent cruises, but the meat was lacking in flavor and texture. In Chartreuse I had the “rack of lamb,” actually just two lamb chops that were overcooked. In Pacific Rim I had the lobster tempura, finding the lobster to be tough and flavorless. But the Pacific Rim is beautifully decorated at least. We were able to get only one reservation in each restaurant, not understanding why some people seemed to be able to get multiple reservations. But we found that one was enough. We actually preferred meals in the Compass Rose and especially Sette Mare, where service was much better (and much improved from previous Regent cruises). The breakfast and lunch buffets lacked variety from day to day, but there were plenty of choices. The specialty restaurants were also open at lunch with a limited menu and offered a sit-down alternative to the buffet, but the hours were limited and often closed before morning excursions returned. The sommeliers or wine stewards did not seem to know much about wine, always suggesting a wine before they knew what you planned to eat. The Constellation Theater, where the big shows are held, is a disaster. None of the balcony seats, and less than half of the main floor seats, have good sight lines. The acoustics are bad and muddy the vocalists. Speakers are badly placed and often the singing appears to be coming from the back of the theater rather than from the performer. In fact, for a while I thought they were lip-synching, but there was an instance where a singer had a microphone failure and you could hear her natural, unamplified voice and it was quite lovely. The singers and dancers were quite talented and gave good shows, although the choreography was a bit repetitive at times. The cast also made an effort to socialize with the passengers, which was a very nice touch. The excursions were mostly good, although we optioned for independent tours in St. Petersburg as the Regent included tours were primarily only half day and didn’t allow you to get to much in this marvelous city. For most of the tours Regent did not provide personal audio systems, making it hard to hear the guides. Almost all the tour groups from other ships did seem to have the audio systems. The departures for the tours were most unpleasant. People were asked to wait around the theater and then there was a mob scene with pushing and shoving when a tour was called. We have never had this type of problem on other cruise lines and Regent needs to find a better way. The enrichment lectures were a big disappointment. In an area rich in history and culture, the speaker, chose not to talk about any of the ports but instead all but one of his lectures were about the Vikings, pertinent to the region but not worth so many lectures. And the lectures were generally rambling collections of facts with no real take home points. The speaker was part of the Smithsonian lecture program and unfortunately he gave the Smithsonian a bad name. There was a paucity of activities during sea time, and most of the activities seemed to be promotions for the spa or the boutique. The Cruise Director, who should be responsible for the passenger experience, did not seem to be directing anything, but only acted as an announcer or an emcee. He appears to have been hired for his singing ability rather than for any administrative or guest relations abilities. He was probably the worst cruise director of the many cruises I have been on. Read Less
7 Helpful Votes
Sail Date: August 2017
The greatest joy - short of actually being on a Regent Seven Seas cruise - is the anticipation of that day you embark upon one of the best cruising experiences in the world. The greatest responsibility after your wonderful cruise is to ... Read More
The greatest joy - short of actually being on a Regent Seven Seas cruise - is the anticipation of that day you embark upon one of the best cruising experiences in the world. The greatest responsibility after your wonderful cruise is to try to pay amaige to all the professionals that ensured that every element was on point, every meal was a joy and every day was a life fulfilling experience. Unfortunately, words fail in fully expressing how truly gratifying the decision was to once again trust Regent to deliver the perfect vacation. My wife and I accompanied the RSS Explorer from Stockholm to London. The ship was everything that has been praised in past reviews - and more! You truly feel like you are the crew's primary concern on your own personal mega-yacht. The Explorer is small enough to literally transition from fore-to-aft, atrium-to-pool deck in minutes, yet large enough to feel like no matter where you were, you still felt there was a whole ship to explore. Never was there a crowd at any venue. Always there were options where to grab a bite, to enjoy a drink or to find a calm place to sit and absorb the ambiance of the ship. We had a couple of evenings where the seas were up and you could feel the motion of the seas, but the Explorer always performed excellently and nothing moved from any spot. We were staying in Penthouse "B" Suite 818 which is perfectly located just forward of the atrium elevators/stairs but also secluded enough to be very quiet and peaceful. It was our first exposure to being afforded a Butler and found the experience to be warming and gratifying - but not a necessity. Our butler, Prakash, was never in our way but always present moments after we expressed a need or desire. The high point was Prakash's ability to provide a short notice balcony party for leaving Amsterdam. He setup high end canapés, wine(s) of choice and a semi-formal table setting. Later - it all disappeared like we had been alone in our suite. The layout of the Penthouse suites is unique to the Explorer and has been criticized, but we found it comfortable and functional. The walkin closet is sufficient for any cruise lasting up to 16-20 days. The dining venues were all exceptional - including in-suite - and match your mood at the moment. All were equal in quality and service but these subtle points are noted: Compass Rose was an enjoyable option for Breakfast or Dinner. The very competent Matire'de, Alen, and his staff always provided a welcoming atmosphere and excellent service. Alen repositioned himself at lunchtime to the La Veranda and did a equally good job of overseeing the mostly buffet venue. La Veranda was always our choice for lunch as long as we were able to return from an excursion in time. The Pool Grill which is in operation until 4:00 was a suitable option if La Veranda was missed. In addition to the buffet line offerings they also offer sandwiches and burgers to order and small entrees. One small criticism of a venue is that the portions are extra large and difficult to finish unless you limit the anti-pasti and bread, and still, might be too much. Of the specialty restaurants, the best was Prime 7 and least enjoyed was Pacific Rim - mostly because it is Asian inspired rather than authentic Asian cuisine. So, you can expect to be offered similar fare to other restaurants but with an Asian sauce. Example: Korean barbecue Lamb Chops... That didn't workout like someone might have intended. Chartreuse was a true joy - closely paring in satisfaction to Prime 7. The Coffee Connection seemed to always be ready to fill the void if you were peckish or in need of a craft coffee drink. Martina was an artist making Irish Coffees and Russian Chocolate concoctions. The Coffee Connection was also a perfect express breakfast option. We didn't hit all the production and featured performances presented in the Constellation Theatre but those we did attend were very well performed any very enjoyable. An outstanding performance one night was presented by our Cruise Director Andy Heath and his Social Hostess wife Tammy. Both are accomplished singers and were ever present throughout the cruise as the inspiration for enjoying life to its fullest. As I already stated, the services received in all the venues was exemplary and many of the staff went even above and beyond that to ensure that the passengers were very well cared for. Honestly, I can't think of any of the crew that failed in performance and maybe only one that might have needed more polishing. The ship's itinerary was " Port Intensive " with only one 'Sea Day' out of the twelve days aboard. Helsinki Finland was experienced at a leisurely pace, visiting the town market and other venues in the area. The food was interesting - if not challenging. Who knew smelt can be cooked so many ways? Saint Petersburg, which we spent three days/two nights was a treasure trove of history, architecture and culture. The Russian people treated us warmly and we were impressed with their openness and candor. On the second day my wife and I fulfilled a lifelong goal of visiting Moscow. Although this was a Regent Choice excursion and was an additional fee, it was the best 18 hours of my life. Four hours on a high-speed train to Moscow, paired with visits to the Kremlin, Red Square, the Metro Station as well as other venues filled the day with memorable sights, sounds and tastes. Visiting the previous Soviet States of Estonia (Tallinn) and Latvia (Riga) offered further insight to the wonderful people and culture of that region. Copenhagen and Amsterdam offered us beautiful vistas of wonderful architecture and quaint canals. Brussels was equally welcoming and we enjoyed experiencing the brews and concoctions of the country. The last and disembarkation port was Southampton UK which lead us to London for two nights which was a couple of nights too few to see and experience this cosmopolitan city. Saw a bunch, didn't get to experience enough. The 12 night cruise was a pleasure to take and Regent did an outstanding job. Read Less
4 Helpful Votes
Sail Date: August 2017
What can I say. Everything about this cruise was fantastic. Our F1 cabin was luxurious. The bathroom with a tub and shower and double vanity was wonderful. The large stateroom was great and the king bed was very comfy. The food was ... Read More
What can I say. Everything about this cruise was fantastic. Our F1 cabin was luxurious. The bathroom with a tub and shower and double vanity was wonderful. The large stateroom was great and the king bed was very comfy. The food was exceptional, especially in the specialty restaurants and they have three. We ate in all three and they were all great. We especially liked Chartreuse, the French Restaurant. The premium alcohol was very, very nice. You can get just about any type of drink you want and it is included. We enjoyed the cafe with all of the specialty coffees every day. The crew was great and sailing was very, very smooth. Everyone of the tours that we took was exceptional. The Ballet and the Evening Of The Tsars in St. Petersburg were the best, although there was an extra charge for both of them. If you go on this cruise, you must do both of those. The extra charge is well worth it. We also liked the itinerary very, very much. My wife and I also had great massages on board. And we loved having the unlimited wifi included. We used it all of the time. I cannot say enough about Regent and this cruise. This was our first Regent cruise, but it will not be our last. We will definitely sail with them again soon. Read Less
Sail Date: August 2017
We wanted to try an all inclusive cruise and we loved the port intensive itinerary for our Baltic Sea cruise. We booked a F1 Superior Suite . On past cruises with Oceania and Celebrity we usually book a Concierge Suite or a Penthouse ... Read More
We wanted to try an all inclusive cruise and we loved the port intensive itinerary for our Baltic Sea cruise. We booked a F1 Superior Suite . On past cruises with Oceania and Celebrity we usually book a Concierge Suite or a Penthouse Suite. We were delighted when we entered our suite on the EXPLORER to find that a Superior Suite on Regent is not only equal in size but surpasses Penthouse suites or Concierge Class on other ships. It had a walk in closet, a large bathroom with double sinks, a bathtub and shower. We also had an oversized balcony. The ship itself is beautiful, so tastefully decorated and very comfortable. We tried al the dining options and all were equally excellent. Our room Stewards were courteous, and so helpful. They made sure we had everything we asked for and they even anticipated our needs. If our wine bottle was half empty, they put another bottle i our room and kept our refrigerator stocked with ice and soft drinks each day. We highly recommend the Explorer and Regent.. It was a wonderful experience. We hope to do another cruise in the future. Read Less
1 Helpful Vote
Sail Date: June 2017
This was our second cruise on the Explorer. Our previous one was when the ship was "young" - fall, 2016. We were so impressed that we chose another cruise 8 months later. In addition, the itinerary fit our vacation plans. After ... Read More
This was our second cruise on the Explorer. Our previous one was when the ship was "young" - fall, 2016. We were so impressed that we chose another cruise 8 months later. In addition, the itinerary fit our vacation plans. After spending several days in Norway, we boarded the ship in Stockholm. Embarkation was very smooth. We arrived at about 2 PM and within a half hour were relaxing in our cabin, with luggage delivered. If only the airlines were so prompt! The ship was in perfect condition, with everything polished and clean. Service was outstanding, from the cabin staff to the restaurants to the spa and gym. The ship traveled smoothly, even on the one night when the Baltic was rather rough. The lecturer was interesting and informative, especially with regard to Russian history. Entertainment was still spotty (see our previous review). This is not a 1980 Las Vegas crowd. Food was good to excellent. We had meals in all three specialty restaurants. Compass Rose was fine, as were Prime 7 and the French restaurant. Pacific Rim was somewhat disappointing. This was American Chinese food - OK for someone from a tiny town I suppose, but for us it was boring. And the wait staff, who were non-Asian, were clueless about the food. We chose Regent shore excursions and they were excellent. While the excursions often depend on the tour leader, we must have lucked out as the leaders were uniformly good. All in all, a five-star experience, as advertised. Read Less
5 Helpful Votes
Sail Date: September 2016
This was a special birthday cruise chosen because of three days in St Petersburg, on a small ship similar to the Navigator we had cruised on 10 years previously. We booked an overnight stay in Stockholm and would have liked more time there ... Read More
This was a special birthday cruise chosen because of three days in St Petersburg, on a small ship similar to the Navigator we had cruised on 10 years previously. We booked an overnight stay in Stockholm and would have liked more time there as its a pretty city with lots to do. It's was 6pm by the time we got out of the hotel. We were transported to the hotel and to the airport and embarked efficiently mid afternoon. Our cabin was a balcony stateroom which gave us lots of space, a bath and shower, a walk in cupboard wardrobe and a massive super king sized bed. LOccitane toiletries went down well. We got fresh towels twice a day when we wanted them. The maid service was excellent. The ship had lower staff levels than it had 10 years ago which was most apparent in dining areas. The food was good but we didn't get the wide choice or more exotic items like crab claws, king prawns, caviare in lunch buffets very often. We ate in the pool bar or La Veranda at lunch and Compass Rose in the evening bar one trip to Signatures. The staff in CR were a delight and we often got a window table as we went early, when the staff had time to chat. Later they were too busy. The food in CR was excellent and often adjusted to suit our tastes. The head chef often came out to ask people if things were to their liking - a nice touch. The pool bar was the only place to offer French fries. We found Signatures menu not our liking though the food was fine. The entertainment was very good and it was great to meet many of them on host and hostess duties over the 12 days. The cirque event was cancelled due to rough seas. There was always seats available. There weren't as many wine waiters in the theatre as 10 years ago so a few times we didn't get to order before the show started. The berths in most venues were close to the towns in Helsinki, Tallinn, Riga, Copenhagen near the mermaid, and in Amsterdam near the railway station. in St Petersburg we had an amazing view of the Hermitage Russian frigates and submarines from the river berth for three days. Only in Zeebrugge were we in a container terminal with little to see and nowhere to go unless on a tour. The tour to Porvoo from Helsinki was not great, in St Petersburg the Faberge museum and the Ballet (£95) - Mourinsky Theatre La Bayadere (usually Swan Lake we were told) were amazing. Peterhof was interesting though we didn't realise it was all a reconstruction having been burnt down by the Nazis. The trip took us past Putins Dacha. We did the Highlights of St Petersburg trip and were warned we would be targets for pick pockets, but one of our trip had their purse stolen from their bag being distracted by street artists. So be warned. Some US travellers didn't realise they couldn't wander on their own without a visa. Your tour ticket became the visa going through customs on and off the boat each trip. The Castle tour in Tallin showed what an original CzarsPalace looked like and had nice grounds leaving time to wander the town itself where there was lots to see. The Panorama of Riga tour had a lovely guide and took us round the city with commentary about how things were in soviet times being interesting. We did our own thing in Copenhagen and did canal tours in Amsterdam -disappointing as our seats faced backwards and Ghent - excellent and a lovely city. Down side We bought some LOccititane in a sale on the ship which when opened at home showed some packs had expiry dates of 2011 and 2012. Not what you expect at this level. We both started with a sore throat which became a cough and chest infection. No one else seemed to have it but it curtailed our activities not wanting to spread it. We wondered if it was the aircon, but could have been on one of the tours. This has knocked us off another cruise for now. Disembarkation went smoothly and the coach driver even took us to Heathrow via Ascot Runnymede and Windsor. Read Less
13 Helpful Votes
Sail Date: September 2016
Having experienced many other cruise lines in the past (Celebrity, RCI, Norwegian, Princess, Azamara), a good offer came up and we jumped at the chance of trying Regent, never having thought we would be able to afford or justify the prices ... Read More
Having experienced many other cruise lines in the past (Celebrity, RCI, Norwegian, Princess, Azamara), a good offer came up and we jumped at the chance of trying Regent, never having thought we would be able to afford or justify the prices normally asked. In general, it was a fantastic cruise that lived up to expectations, but like all things, it wasn't 100% perfect and I shall list the good and slightly less good below ... Good :- - Food. 4 restaurants to choose from and all served the best food I have ever experienced on a cruise bar none. - Drink. Vast choice of wine, beers, cocktails and every other drink you can think of. Top quality brands and excellent wine. - Excursions. We booked the free excursions at every port. All included a local guide and transport. Most don't however include any food or drink except water. All were well organised and interesting. - Service. Nothing is too much trouble and you certainly feel special on this ship. - Cabin. We had a concierge cabin and it was amazing. A large bathroom (with bath and separate shower), walk in wardrobe and balcony. Best of any ship we've been on. Slightly less good :- - Entertainment. Very low key live music and limited dancing opportunities. The ships on-board set of dancers and singers were talented individuals, but the shows were formulaic and predictable. That's the price of a small ship I guess. - Coffee. Celebrity do coffee really well with a dedicated coffee shop open all day with special / liqueur coffees available. Regent's coffee offerings were very disappointing in comparison. The coffee shop closed at 5pm with a self service machine left in place if you wanted a coffee after this. - Public areas. Looking slightly tired and old fashioned. Will be fixed I'm sure by the refit in November. But these are small niggles and I would certainly recommend Regent at the right price. Read Less
10 Helpful Votes
Sail Date: August 2016
This was our 3rd Regent Seven Seas cruise, our last was 15 years ago and we were concerned because we had heard the cruise line had declined in recent years. Our concerns were unfounded. This was also our travel companions first tour and ... Read More
This was our 3rd Regent Seven Seas cruise, our last was 15 years ago and we were concerned because we had heard the cruise line had declined in recent years. Our concerns were unfounded. This was also our travel companions first tour and they were beyond delighted and left wondering why they had waited until their mid-70s to hit the seas. We thoroughly enjoyed this cruise and felt the food and service were exceptional. There were a few minor problems and inconveniences, but overall, we had a great time and would gladly sail with Regent again. We selected this itinerary specifically for the three days in St. Petersburg. The Hermitage was a disappointment because of the crowds, lack of air conditioning and limited time. Would like to have seen the Impressionists and Post impressionists. Although it is extra money, I highly recommend the Night at the Ballet and Evening with the Tsars which gives you a private tour of Catherine's Palace without the crowds. Plus you can take photos in the Amber Room. Peterhof Palace was a great tour as was the visit to the Faberge Museum. If you want to see inside Church on the Spilled Blood, book the Cathedrals tours, as others just drive by it. All of the tours in the other cities were led by knowledgeable guides, but I wish we were provided with headsets for all tours. Standing on a street corner next to 4 lanes of traffic can make hearing a bit difficult even for someone with excellent hearing! The walking tour of Helsinki was comprehensive but long and some had to taxi back to the ship halfway through. Walking tours of Tallinin and Riga were very interesting for the guides' perspective on living in the former USSR. The canal boat tour in Copenhagen was fun, but difficult to see through the plastic roof of the boat. I have been to Copenhagen before and was not impressed with our guide compared to guides in previous cities. The tour entitled Reclaimed Land in Amsterdam was great and gave us the chance to see a lot of Amsterdam as well as tour a windmill outside the city. Our tour of charming Ghent was great as well. The cruise line added a tour of Windsor Castle for those of us with late afternoon flights on our departure day, which was a bit rushed as we got a late start due to passengers who signed up for, but did not show up to the tour buses. We had spectacular meals and wines in Prime 7 and Signatures. Service was impeccable. Our dinners in Compass Rose were good, but service was slow, especially on the last night. We ate on the back deck of La Veranda's Italian restaurant on night one as we sailed away from Stockholm and it was perfection (Veal Marsala was divine.) Our other dinner in that restaurant was OK, but not the quality of our first evening. The Smithsonian speaker was interesting but a little dry (too 1960s professorial) and his slides were hard to read. The house band is fabulous and the singers were very good but the poor Jean Ann Ryan dancers are saddled with the worse choreography. I've seen better high school dance teams. There was a horn player one evening who was great, Since the ship is heading into dry dock for updating I'm not going to spend too much time on the cabin other to say there is plenty of storage, a great walk-in closet and good size bathroom with separate tub and shower. Our butler and cleaning crew was great and kept our minibar packed. I also want to mention the Destination Desk which was very accommodating in letting us rearrange our tour schedule and add tours that the computer system and 800 # customer service desk would not. Incredibly patient people!! Embarkation and disembarkation went off without a hitch. Very organized process, no delays. Luggage was delivered in a timely manner. My experience was that the folks who work Regent's 800 customer service number while helpful, do not know what goes on out in the field. So when I asked, for example, if we could stay in Tallinin after our tour because we would have extra time, I was told No, we must stay with our tour. That was not the case and in fact, there was a shuttle service that took folks to and from the ship throughout the day. We were told we would not be able to check into our hotel in Stockholm when we arrived early in the morning but would have to wait until 3:00pm. Fortunately, the Haymarket let us check into our rooms at 9:30am for a quick nap before we went out on our own to explore the city. All in all, we enjoyed every moment of this trip and highly recommend this itinerary. Read Less
111 Helpful Votes
Sail Date: September 2015
We have taken over 35 cruises during our marriage. Certainly some have been better than others but we have never been disappointed in a cruise until this one. We have so many friends that will only travel on Regent and endlessly have told ... Read More
We have taken over 35 cruises during our marriage. Certainly some have been better than others but we have never been disappointed in a cruise until this one. We have so many friends that will only travel on Regent and endlessly have told us that until we have gone on a Regent cruise we really have not experienced what great cruising is all about. Admittedly, it was with that kind of build up that we booked and took our cruise, but the whole issue about Regent was that it was 5+ stars. To me that means just what it says. I can assure you that while some areas definitely met the 5+ star rating, overall it was 3 star at best. Upon arrival at the dock, they had a computer issue. Instead of orderly quick boarding, we stood with 600 other passengers for 3 hours before we could board. Now anyone can have a computer issue but wouldn't you think they would attempt to get seating, a little water, a glass of champayne (we had paid for it as the cruise is 'all inclusive"); we got nothing! The entertainment consisted of an amatuer comedian/magician who was on two nights. We walked out the first night, a clarinet player that played for 2 nights; one was plenty as he had zero personality; an acrobatic couple that played 2 nights, and finally a las vegas show for two nights that was well choreographed. The very worst entertainment we have ever had over the course of cruising (remember, this is supposed to be 5+stars) The staterooms are spacious and well laid out and the room service and butler were extremely good and met expectations but the carpet is aged, stained and faded as are the bed coverings. The food is above average but not near 5 star. They have a steak and also a french specialty restaurant but quite frankly the other main restaurant is just as good so they have no real distinction. Food overall was 3.5 to 5 star. They should really not try to merchandise as their shopping area and product while very expensive seem as an after thought They did have Canyon Ranch as their spa service and that was well done. But they did not have enough to do. I have never been on a cruise where there was not lots going on. If you are reading this, know that we have often been travelers with the concierge service level stateroom and service on the Holland American Lines and Crystal. These ships are larger which some people do not like. But if you are going to pay what you do on Regent you can book the upper levels on these other ships for the same or less and have enough privacy that you do not feel like cattle because they take care of you. Both these other lines pick up the misses that Regent had Lastly, we booked a 3 night post trip to Prague as did 5 other couples we met. Same story; waited 2 hours at the airport for transfer to the hotel. They could not provide us our flight info to Prague until the day before we ended the cruise. They obviously booked us with an agency in Prague and trips got messed up. Don't forget this was to be a 5+star experience. After reading this, I guess you want to say 'don't they ever stop complaining'. I understand your thinking but honestly my wife and I are not conplainers; we never write reviews, but this time..... Read Less
4 Helpful Votes
Sail Date: June 2015
I have long wanted to visit St Petersburg and revisit some of the old Baltic ports I visited 10-20 years ago on business and see more of them at leisure. This cruise was perfect, with 2 overnights in St Petersburg so that you can get to as ... Read More
I have long wanted to visit St Petersburg and revisit some of the old Baltic ports I visited 10-20 years ago on business and see more of them at leisure. This cruise was perfect, with 2 overnights in St Petersburg so that you can get to as many of the wonderful sites there as possible and stops in the Baltic republics, Finland, old East Germany and Denmark as well as an overnight in Stockholm. This was our first cruise and a true delight. People saying standards have slipped don't gel with my experience, things were so well organised in general, with complicated logistics of many different tours on the same day well handled with the minimum of delay. The suite (Penthouse A) was perfect, so stabile and quiet, so comfortable and lacking little except maybe more power points that someone from the UK could use (our adapter are large so when 2 are close together you can only use 1 of them) but unplugging the iPod unit (bit old fashioned now, I use bluetooth speakers when travelling and as modern iPod 6 doesn't fit it anyway) managed OK. The service was excellent, from the butler who was great through any staff we met who were friendly, polite and very helpful. The crew must be well managed at officer level for such consistent good customer relations. The food was great in all restaurants, though I liked the choices in Compass Rose best, Prime 7 is OK but just a standard London type steak house really, what I possibly missed was a good eastern choice. The curry lunch was good, the beef vindaloo actually spicy, surprising given the normal blandness of so much USA food. Let's have a good Thai/Chinese or Indian restaurant on the new ship. Service was good in all restaurants, the standard wine good enough mostly so that better wines really a waste of money, though the Sav Blanc and CabSav in Prime 7 were virtually tasteless, but then Sav Blanc most is poor. The tours which I had really looked forward to after looking through and booking then well in advance were mostly great, as luckily was the weather. I could happily have missed out Helsinki (especially when the shuttle bus driver took an hour off when we were trying to get back to the ship for our lunch, but Scandinavian customer service is often poor and you expect them to put their own breaks ahead of yours I guess even if you are only there for a few hours). ST Petersburg was the highlight of the cruise. Russian customs have got much more user friendly in recent years , especially since they did away with the landing card, and queuing was minimal (you should have tried going to Moscow before Domodedevo opened , back in the 1980s it was hell). The Regent only tour to Catherine's Palace in the evening was a triumph with the music, dancing and the meal + lack of crowns, and the timing at Peterhof was perfect too. The enrichment lectures were great and there always seemed a lot going on even if you just wanted to sit on the balcony and drink champagne, which always seemed to be there on ice!! Our only bad incident on the trip was an awful rep in the Hermitage who had no feeling for the people she guided, walked off quickly without a backward glance all tour and at the end lost us completely for 15 mins which could have been very serious. She had made no effort that we could see to find us, maybe hadn't missed us as she never counted, and I have no faith they would have done much to look for us, glad we found the bus eventually on our own. I put this on the feedback form and the Destinations people kindly called me to check and said they would look into it. So they really do read the feedback forms. A great 1st cruise and we will be back again, though the onboard discounts were nowhere near attractive enough to make us jump in again without checking the market as we have no fixed opinion yet where to go next. Our one bugbear all trip was the Internet. It is hopeless, so 20th century speed wise and hard to access and to quit. They really need to spend some money on getting a fast wifi available in port (Tallinn and Helsinki have great ones) as well as improving the speed and ease of use on ship. It just doesn't wash anymore saying its difficult. Its just technology and can be sorted. It needs to be, more and more people live on line and will not put up with slow on line service when they start cruising. Small niggles though, a great experience and a wonderful ship and crew. Read Less
82 Helpful Votes
Sail Date: June 2015
Regent claim six star all inclusive of premium wines. Ran out of French rose on third day. No NZ wines at all! We did two back to back cruises and despite re-stocking in Copenhagen they ran out of Sancerre and Pouilly Fuisse 13 days into a ... Read More
Regent claim six star all inclusive of premium wines. Ran out of French rose on third day. No NZ wines at all! We did two back to back cruises and despite re-stocking in Copenhagen they ran out of Sancerre and Pouilly Fuisse 13 days into a 20 day cruise. In the end we bought ourselves some wine in Kristiansund. If we could find a decent supplier why couldn't they? This was our sixth cruise (140 days) with Regent and the second one where they have run out of certain wines. The Regent standards are undoubtedly slipping. Service on board is still excellent but staff are embarrassed and very apologetic of situation. Entertainment was adequate apart from a terrible American comedian. We agree with other reviews regarding the shamble prior to tours. You can wait for ages in the theatre and be addressed as if we are in nursery school or old peoples home! Read Less
7 Helpful Votes
Sail Date: June 2015
Background - This was my wife's first cruise and my first cruise since family trips as a child on Carnival. We’re both experienced travelers in our 30’s. We were traveling with my parents and two of their closest friends (all in ... Read More
Background - This was my wife's first cruise and my first cruise since family trips as a child on Carnival. We’re both experienced travelers in our 30’s. We were traveling with my parents and two of their closest friends (all in their 60’s). We selected this port-intensive (9 of 10 days in port) itinerary because of the three day/two night stay in St Petersburg and because of my parents’ previous experience on Regent having taking a cruise in the Med a few years ago. Hotel Info – The complimentary pre-cruise hotel was at the Sheraton in the heart of Stockholm. This was a popular cruise hotel as there was a river cruise that had also put up guests at the hotel and boarded their buses at the same time as Voyager. The hotel offered complimentary breakfast buffet and was conveniently located. The hotel lobby bar staff members were particularly friendly. Our only complaint (and one we heard from a number of other guests) was that the A/C wasn’t very efficient providing little in the way of cool air. Ship Info – Extremely comfortable ship with one of the best crew to guest ratio’s (1 : 1.56) as well as space per guest (59 : 1). The only time we saw anything approximating a crowd it was during the embarkation lunch at La Veranda where our group of six was split into 2/4 to be seated at shared tables so that we didn’t need to wait. Activities – As a midsize ship Voyager offered most of the activities you’d find on a larger ship though on a more intimate scale. The pool and hot tubs rarely had more than one or two people using them (though that probably had a lot to do with the 70 degree temperatures in the Baltic). The library offered a vast selection of reading material and ample quiet corners. The casino was small but offered a good mix of table games as well as machines. The card room always had a handful of guests. With only one day at sea and long days in port most of our time was spent on excursions. Fitness - We utilized the fitness center twice and found it fairly small but efficient. Equipment was dated and in need of replacement. The jogging track on deck 12 was nice though the surface could be slippery on damp mornings and with only two very small signs there was a great deal of confusion about clockwise vs. counterclockwise circulation. Service – The Voyager crew were largely friendly and helpful with a great number of them truly thoughtful and genuine. We’re fairly relaxed and rarely asked for anything “special” but were never disappointed when we did have a request. More often our needs were already anticipated with little reminders like loading up on bottled water before heading out on an excursion, having a table of snacks laid out for us after a late return from the marathon day-trip to Moscow on the Sapsan Train. Port & Shore Excursions – We took at least one excursion in every port and in some cases did back to back tours taking full advantage of Regent’s (mostly) free excursion program. The tours included: Tallinn, Estonia: Kadriorg Palace/Tallinn Environs (3 out of 5, walking around the historic walled-city after the tour was arguably more enjoyable than the tour though our guide could not have been nicer) St Petersburg/Moscow, Russia: Highlights of St Petersburg (3 out of 5 stars, would have been higher were it not for the 45 minute stop at the tchotchke shop), An Evening of Russian Ballet (5 of 5), Best of Moscow by High Speed Train (5 out of 5, thank you to our wonderful guide Alex who was with us from the dock to dock), The Hermitage: A Wealth of Art and Architecture (5 of 5, the Regent tour gave us a 1 hour head start on the crowds), Canal Cruise & Shopping (3 of 5, the cruise was nice, the store they took us to for shopping left a lot to be desired) Helsinki, Finland: Helsinki by Sea & Fortress Island (4 of 5, though had I to do it all over again I would have just walked around this beautiful and safe city on our own as we did after the tour finished up) Riga, Latvia: Turaida & Segulda (5 of 5, this trip out to a national park which included castle ruins, sculpture gardens, a grotto, quant shopping…was the “sleeper hit” of the cruise) Klaipeda, Lithuania: Soviet Nuclear Weapon Site (2 of 5, only because the Soviet Nuclear Weapons site was so disappointing b/c it had been looted following the fall of the USSR so there was very little of the original installation in place. The guide and driver were wonderful, pointing out their childhood villages, spotting Stork nests (a huge thing in Lithuania) and even pulling over for us to take pictures of the baby Storks, sharing with us their love of this small but beautiful country, taking us to lunch at a quaint restaurant, and giving us all pointers for a few minutes of walking around Klaipeda following the tour). Warnemunde, Germany: Fairy Tale Castle Schwerin (4 of 5, this tour took us from the ugly industrial port on the Autobahn to a boat which took us across a large lake to Shwerin Castle which was breathtaking on the outside. The inside of the castle was disappointing as it: was incredibly crowded, was incredibly hot, did not include audio tours but instead a soft-spoken guide who could not be heard over the roar of the crowd, and the castle had been damaged/looted during/after WWII leaving virtually no original art or furniture in the castle.) On our next cruise at this port we’re planning a private driver tour of Berlin based on recommendations from others on this cruise who had booked their own and saw more, in greater comfort, and still got back before the Regent Bus Tours. Embarkation Port – 45 Minute bus ride from central Stockholm to the Port in very heavy traffic. At the dock check in was straightforward and easy. Only “issue” was the previously mentioned embarkation lunch. Dining – Good experiences in Signatures and Prime 7, though we felt guilty not eating dinner on those nights with Alberto our Waiter and his team in Compass Rose. They were by far the highlight of the staff taking great care in everyone who ate in their section and garnered a huge fan base by the third night everyone was a repeat guest as they all loved Alberto as much as we did. Alberto never failed to surprise us with a starter that he thought we’d enjoy, an extra dessert, or an order of lamb chops (my favorite) for the table to share. Our group of six made a point of going to the main dining room on disembarkation day for breakfast (something we rarely did) to give Alberto goodbye hugs. Overall the food was good though not exceptional; for us it was about the service and the people serving us. The included alcohol policy was hugely convenient as there was no time spent signing for things, fighting over who was going to pick up the bill etc. This added to the elegance and ease of the cruise. Our wine steward in Compass Rose was great and did impromptu wine-pairings for us and was very excited when we came to dinner without our travelling companions as he knew we would order by the bottle based on his recommendation (at an additional charge but with very reasonable mark-ups). Entertainment – We aren’t big show people. We went to one of the dance shows one night (not our thing) and the crew talent show (hard not to love these for the sheer effort shown by the crew members who participate). Disembarkation – Exceptionally easy! After breakfast we took our hand luggage down to the luggage area where we easily located our suitcases, rolled them out to the taxi stand where we immediately located two euro-vans to take the six of us to our hotel. After hearing all of the difficulties others have experienced with other lines and ports we felt very fortunate to have ended our trip in Copenhagen. Summary – A wonderful experience start to finish and seemingly habit forming. Less than 60 days back at work and we just booked a 10 day Reykjavik to Stockholm itinerary on Oceania to experience the sister line and based on the limited overlap with our Regent Stockholm to Copenhagen cruise. Read Less
Sail Date: August 2014
We booked this cruise (our 4th with Regent) about 7 weeks out on a H suite guarantee basis having seen a good deal. The following week the price was hiked up by more than double!! All the included BA flights had gone so instead of paying a ... Read More
We booked this cruise (our 4th with Regent) about 7 weeks out on a H suite guarantee basis having seen a good deal. The following week the price was hiked up by more than double!! All the included BA flights had gone so instead of paying a supplement we accepted the SAS flight half an hour earlier at 07.15 from Heathrow. We checked in on line and printed our luggage labels in the machine in T3 but then we had to join the long queue to drop our bag which took over an hour! Our agent told us we would have breakfast served on the flight but as Regent had booked us on the cheapest SAS Go ticket all that is included is tea or coffee. The Regent rep met us at the baggage belt in Stockholm and as soon as we found our bags they were taken from us and the next time we saw them was in our cabin. The transfer to the ship took about an hour and we were soon on board checking in with our half glass of champagne (not sure why they are so mean on boarding when the rest of the time the glasses are filled?). This was a fairly slick operation and we were able to have lunch on board. Cabins were ready about 14.30 and we met our steward who looked after our cabin for the voyage. She also organised our two bottles of spirits in the cabin. The cabin was kept spotlessly clean throughout and well stocked with towels etc. The food on board was pretty good as usual with the steaks really tasty in all the various formats and restaurants. We managed dinner one night in Prime 7 which was excellent and two in Signatures which was equally good (these two restaurants don't have a sign outside for some reason so they are difficult to find?) The wine choice wasn't so good on this cruise compared to previous cruises and the sommeliers didn't seem to know what they had in stock. Wines we had found to our taste on our previous cruise on Mariner in Nov 2013 weren't available on this cruise. We did find an acceptable Bordeaux and a Gavi but they weren't anything to write home about. This was probably our biggest disappointment on the cruise. In Compass Rose restaurant they only have one sommelier on each side of the large restaurant. They also have wine waiters who will dish up the standard wine from the menu but if you want something different you need to get hold of the sommelier which can be difficult when it is busy. The dress code on Regent continues to slide downwards. Our 10 night cruise had no formal nights and whilst every night was supposed to be "elegant casual" we did see jeans and t shirts after 18.00. Signatures and Prime 7 did tend to be a little smarter with most men wearing a jacket but few suits or ties. My suitcase will be considerably lighter next time as I will shed most of the smart clothes. Coffee is a common complaint and this review is no exception. The coffee in the restaurants was very variable and sometimes incredibly strong when no amount of milk would lighten the colour beyond dark brown. I found the Americano from coffee connections to be pretty good and an excellent start to the day. This is a popular area on the ship so gets quite busy. It is not as large as on Mariner and spills out into the reception area. The Excursions were as usual well organised and apart from one poor tour guide we had in Riga we enjoyed them all (we did complain about this tour to destination service so hopefully it can be improved for others). The service in the bars and restaurants was pretty good with only a few exceptions. If you have breakfast in Compass Rose be aware that all the food you order will be delivered at the same time. So if you order fresh fruit, yoghurt, and fried eggs they will all appear at once!! La Veranda is opened one half at a time for breakfast and lunch for some reason? When one half gets really busy the other half is opened. This caused some problems for people trying to find a table and then suddenly there are plenty available. I couldn’t figure out why this was done as all the staff seemed to be available anyway? Moving between the two halves is now restricted at the stern as the egg/pasta and toasted bread stations have been positioned between the two sides. This causes another problem as the queues for toast and eggs get busy and mixed up in the morning. This really needs sorting out by reviewing the flows of people. The staff were all very friendly as usual especially those from the Philippines but some of the Eastern Europeans can be a bit abrupt at times. The whole ship is very clean and apart from the odd dirty fork and cracked glass in the restaurant no complaints. We are looking forward to our next Regent cruise as long as they don't price themselves out of our reach (and they get some decent wine).   Read Less
56 Helpful Votes
Sail Date: June 2014
We used to sing the praises of Regent.(3 previous cruises)..but no more! We just took a cruise called "Castles, Fiords, and Kingdoms" and for #30K we could have taken 2 worthwhile vacations instead!!! Staring with the low-grade ... Read More
We used to sing the praises of Regent.(3 previous cruises)..but no more! We just took a cruise called "Castles, Fiords, and Kingdoms" and for #30K we could have taken 2 worthwhile vacations instead!!! Staring with the low-grade hotel the first night (Scandia) which was like a"Motel 6" to the end where we never saw a Fjord...it was a total disappointment and made us so unhappy the we WASTED so much money! * The quality of the food has fallen to an all-time low...we had several very bad meals (even in Prime Steakhouse; and to add insult to injury the served hotdogs at the Poolside Grill!!! * The wines (a choice of 2) were awful and we had to pay extra for wines that used to be included!!! * The IT person not only didn't know what he was doing, but he blamed the passengers for having problems and even called me (in my room) to tell me that it was my computer and not the server (my computer has worked all over the world, even China!). * When we complained about our meal in the Italian restaurant, the chef came to our table and told ME that I didn't know what I was talking about! * The quality of the tours was horrendous, most of the guides didn't know anything about the history or art work, and 2 of them were so befuddled that most of us had to take a taxi back to the ship. * We were told that if we booked a future cruise we would get an immediately ship board credit - which we did not. The list gos on and on...basically the staff was argumentative, the food was awful, the wines were sub-par and the tours were awful. No more Regent for us!!! Read Less
43 Helpful Votes
Sail Date: June 2014
I am not a cruiser, but I was horribly disappointed with Seven Seas Voyager Baltic Crusie 14/7/2014. I knew we were in for a stormy ride when the sommelier stated "presecco is just like champagne but only from Italy." When ... Read More
I am not a cruiser, but I was horribly disappointed with Seven Seas Voyager Baltic Crusie 14/7/2014. I knew we were in for a stormy ride when the sommelier stated "presecco is just like champagne but only from Italy." When champagne finally arrived from three decks below and 30 minutes later the young man presented the bottle and stated it was from "Brut, France." Things went down hill from there. The public areas always seemed to need a cleaning. Remnants of pervious meals seemed to always be on floors and carpets. Dirty dishes sat in public areas forever. Coffee cups were always in short supply at the coffee bars. When I mentioned this to maitre de he stated I should have woken up earlier! One woman Sandra at the receptionist office could never answer a question but only deferred to others on board, never once took responsibility for solving an issue or offered her assistance. The shore excursions were uninspiring at best. St. Petersburg presented a canal tour on a bucket and bolts and then the tour guide dumped the entire group at a souvenir shop that could have been an ex gulag. The food was mediocre at best with only one restaurant living up to the hype. Although the help was friendly many lacked basic communication skills. Dinner and spa reservations made in advance were lost. Each afternoon about 17:00 our room took on the smell of a garbage dump. Ship entertainment was definely designed for the Lawrence Welk generation. I would not opt for a Regent Seven Seas trip again.   Read Less
3 Helpful Votes
Sail Date: August 2013
After 20 years of cruising we discovered Regent in 2010. We are going on 100 days of voyaging with them now. This Baltic and circumnavigation of the British Isle cruise we just completed was outstanding. We had been cruising exclusively ... Read More
After 20 years of cruising we discovered Regent in 2010. We are going on 100 days of voyaging with them now. This Baltic and circumnavigation of the British Isle cruise we just completed was outstanding. We had been cruising exclusively with Princess and HAL prior to that. We toyed with the idea of giving Silver Seas a shot but received a hint that their quality was on the ebb, the debacle on the Silver Shadow in Southeast Alaska this summer confirmed that. Of Regent's three ships, we like the Voyager the best. We have never had a cruise that we didn't enjoy, although, as with anything in life, there was an occasional blemish. We prefer the longer excursion type voyages, three weeks or more. The longest was on the Prinsendam for almost three months. In May 2010 we happened upon Regent. Haven't really looked back since, I hardly even gloss others brochures and offers anymore. My wife discovered the first one, on the Navigator. She really likes the absence of nickel and dimeing. For me Regent stands out in these areas: Quality of shore excursions. (They go to lengths to arrange numerous and detailed itineraries while assuring knowledgeable guides who one can understand and most of the time keep the coaches to about 55% capacity).---Quality and size of suites. The size of their D thru H suites are almost unsurpassed. They have walk in closets that serve as dressing rooms, the bathrooms have walk in showers in addition to a separate large bathtub, on this recent cruise we had four large suitcases but only used about 35% of the drawers, hangars and cupboards, although these suite categories are smaller on the Mariner than on the Voyager and Navigator the Mariner does have extra large Penthouse suites.---Outstanding demeanor of all the crew, i.e. room stewards, bar tenders, waiters, wine stewards, officers, etc.--Staff to guest ratio. Ship design, size and condition. (The Mariner and Voyager have pod propulsion which offers a noticeable absence of vibration and noise, particularly in the stern area where most conventional shaft ally powered ships have this negative) I particularly appreciate the dining arrangements, no waiting, no assigned seating unless we ask to be with someone else and we almost always get a table for two.--Wine selection is above average.--- Prime 7 is pretty good. We weren't too enamored with the Signature. The reservation lash up for the Signature and Prime 7 needs some work and improving. However, on this trip, their regular dining room, the Compass Rose, was outstanding (better than the Signature even). What we have taken to doing is to determine right off which head waiter we want, then stick with him. Then, we "always" get the type table we want and the waiters know exactly our tastes, our names and how to set up the table. Beats the old traditional seating all to pieces, you know, the old way where you run the "luck of the draw" for tablemates and take a chance on getting stuck with nimrods for the entire voyage. Free and fast internet (The Voyager has an excellent and large internet cafe which is the best we ever experienced)---Good selection of newspapers delivered every morning (I like the New York Times & USA Today) and their TV news channels offer an excellent ideological selection, from left progressive to hard core right wing.) Read Less
2 Helpful Votes
Sail Date: August 2012
Just back from the last Regent Baltic cruise of the season, Stockholm to Southampton. Overall a great cruise, with better than expected weather and great ports. Since this is the last trip of the season, no one will be able to use this ... Read More
Just back from the last Regent Baltic cruise of the season, Stockholm to Southampton. Overall a great cruise, with better than expected weather and great ports. Since this is the last trip of the season, no one will be able to use this review for the current year, but I think it will be helpful for those planning for next year. The flights, transfers and loading Flew from Washington Dulles to Copenhagen on SAS Business /First and had a great flight, service and food. Arrival in Copenhagen was early, and we cleared security and passport control in a breeze. After prowling the shops we settled into the SAS lounge until our one hour hop over to Stockholm. Meet and greet was prompt, we rolled our bags onto the bus and were downtown in about 45 minutes. Hotel was Scandic Grand Central. This was supposed to be the upgrade. Not a bad place but if you are thinking Grand Hyatt or even newer Hilton, it is not. I cannot compare to other Stockholm hotels, but if I was going back I would try something else. Transfers to the ship were right on time and check in was a snap, done on board in the showroom. Disembark was again right on the promised time despite docking 30 minutes late. We were on an 11:15 Virgin Atlantic to Dulles and our bus also included people on an 11:00 to Chicago. We were all nervous of the time, but even in Thursday morning rush hour traffic we were at Terminal 3 in less than 90 minutes and sitting in the Virgin Upper Class lounge two hours before our flight. Flights home were great and we had no complaints. The Ship This was our sixth Regent but first on Voyager. The layout is efficient with most public space on decks 4, 5 and 11. This ship is very similar to Mariner. We had a Penthouse C in the back of the ship. For the extra dollars you get a very nice deck and butler service. You also get the automatic Business upgrade and upgraded hotel. The Deck was nice and much larger than the standard cabins. The rear location was also nice if you enjoy watching the wake which we do. The Penthouse suites on Mariner are much bigger than on Voyage and a better value. However the ones on Navigator are no bigger so it is probably a better value on Voyager than Navigator. There is no more vibration than on any other cruise ship I have been on. Honestly, I tried to notice anything extraordinary as reported by some passengers, but other than accelerating and decelerating there is nothing noticeable. A ship is a large piece of machinery and there is vibration even when docked, but nothing that should keep you awake. Also there were no unusual odors except from some varnish smell the first day from touching up the rails of our balcony. Food Everything we had was excellent to very good. Ate at all the venues with highlights being the noon grills on the deck for lunch (fish, sausages, and burger buffet), the veal chop in Seta Mari and the return of Beef Wellington in Compass Rose. This had been missing our last two trips (though they would make it if you requested it) and I am glad to see it back on the menu. Wines were good and multiple choices were always available. Nobody pushed us to buy off the reserve list though we did one night. Prime Seven and Signatures were good with Signatures being better. Two complaints here, Compass Rose is really understaffed. I discussed this with the management on board, but honestly one night our waiter was dealing with 28 passengers at one time. You would never see this in a high end restaurant. The other venues on board had enough staff, but for some reason they are trying to do it in Compass Rose without enough people. The second complaint is the people trying to get into Prime Seven and Signatures every night. They are rowed up begging most nights and it just amazed and amused me. I guess it should not bother me, but it clearly puts pressure on the staff to deal with this. Prime Seven is ok, but it is no better than a Morton's, Fleming's or Ruth Chris at home and who eats at those places more than once a month, much less multiple times a week. Signature is good, but no better than Compass Rose, except for the staffing. Entertainment The shows were standard, there were four production shows and we saw two. There was a flutist and pianist that we missed and a singer that was very good who performed twice. We enjoyed him and he actually got a Regent crowd to stand up and dance in the showroom. Excursions were generally good and I thought with one exception (afternoon tours in Amsterdam) the destinations services team did a good job passing out bus assignments and getting people on their way. We did three tours with extra charges of which one was worth it and two were not. In Bruges we did a tour with a Chocolate demonstration which my wife really enjoyed. The tour was good and the demo was entertaining, at least to her. We did the water and fortress tour in Helsinki and it was not worth the extra money. Basically we rode a ferry out with a 20 minute sightseeing talk, did a too brief tour of a small fraction of the island then had to ride a common ferry back to the square with a long walk back to a shuttle. The big bust was the Evening with the Tsars at Catherine's Place and dinner. The ride across town was in horrible rush hour traffic. The three busses took between 2 ½ and 3 hours to get there (the return late at night after rush hour was 45 minutes). The tour is the standard tour with the one exception that we were allowed to take pictures in the Amber room. There was a brief little show with costumed characters as Catherine and her lover hosting a two song concert with a champagne toast. Then we had a dinner at the palace with banquet food and a folk show. I would not recommend this to anyone. Save your money, go see this palace with another tour. We got back so late we cancelled our first tour the next morning. Also you do not eat until after 9pm. We were warned to eat beforehand so we were prepared. Final Thoughts This is a port intensive cruise. You are up everyday touring and have very little ship time. There is only one sea day. Some people like this combination but I do not. If you do, this is your kind of cruise as you will be busy every day. Paul the cruise director was on this trip along with Giannmario who had just relieved John McNeal as Captain. I like both of these guys and they did a good job. Raffeal was just leaving as General Manager and I also think he is one of the more approachable senior Regent staff. Overall a great cruise, but I will likely be looking to return to the Navigator for my next Regent trip as it is still my favorite ship. Read Less
16 Helpful Votes
Sail Date: July 2012
Took the Baltic Cruise July 22 - 29 Seven Seas Suite. Butler great. Booze and Champagne room great. All inclusive great but: The cruise was not up to snuff. It was like watching the Rockettes with several dancers' kicks just off. ... Read More
Took the Baltic Cruise July 22 - 29 Seven Seas Suite. Butler great. Booze and Champagne room great. All inclusive great but: The cruise was not up to snuff. It was like watching the Rockettes with several dancers' kicks just off. Or a symphony where several players are a beat off. Many "small" errors that added up. 1. Daily TV program of main restaurant's dinner menu. Did not change until noon. So if you got up in the morning and wanted to plan where to eat with friends, the menu was yesterdays. 2. Prime Seven and Signature "full", but every night multiple tables empty. 3. Three free white wines and three reds every night. BUT not told nor written what they were (or that there were three unless you asked). They came by and served the cheapest of the bunch. Several of the wine stewards did not drink and had no idea how to explain the wines although the head sommelier was great. 4. The room service menu was very limited. Unlike other cruise lines where the prime suites could order room service off any menu in the ship or something not on the menu, not allowed on the Voyager. For example, could not order banana fosters in the room or in advance at any restaurant. 5. The TV program on the ports did not include just the ports being visited, but all the ports in the Regent inventory. Thus, unless you spent hours, could not learn about the local ports. 6. On visiting the ports, there were no maps available at the point of disembarking. In fact the staff there were only security and had no idea. Later to find out that the maps and a local were available on a different floor. Not announced. 7. At the Italian restaurant, typical multi-course menu (antipasto, pasta, meat... The waiter did not tell you that you could have the pasta dish as the entree with a full size dish instead of the small multi-dish size. 8. The menus were limited. The restaurant hours were limited with no "late" food venue other than room service (ie if you went to a show or the casino, you could not get something to eat without going to your room). 9. At the main restaurant, if you were in a small party, the head waiter did not oversea and at several times wrong or forgotten dishes were served. 10. The pool bar closed early and there was no where to get a bloody Mary in the mornings. 11. The ship's doc had no "surgical" back ground and the ship had no way for her to communicate with one. eg One passenger cut her leg at a port several days prior to the cruse and had staples (stitches) in. The ship's doctor wanted to "kick her off" and put her on iv antibiotics unnecessarily. The passenger saw a surgeon in port who said the ship's doctor was a xxxxx. 12. Warnemunde, Germany has one of the prettiest beaches in Europe. It was not included in one of the outings nor descriptions of the the port. Several of us took a taxi to it and enjoyed the sun with many Germans on holiday. It was great. 13. The fitness area was VERY small and had to wait for machines. At the spa, the chairs for waiting were 4 inches deep. In conclusion: no comparison to the Cunard and even worse than the RC and Disney (except for the included drinks). I would not repeat. Read Less
Sail Date: July 2012
This was our best cruise experience ever. What we look for in a cruise experience has changed over the years. Where once we thought a balcony was superfluous, we now enjoy the solitude of a personal space escape. Voyager was by far our ... Read More
This was our best cruise experience ever. What we look for in a cruise experience has changed over the years. Where once we thought a balcony was superfluous, we now enjoy the solitude of a personal space escape. Voyager was by far our most enjoyable cruise to date. Our Penthouse C cabin was spacious, had plenty of storage, room to move around, the separate shower (full size, not Euro size) and tub was great, and the size of the balcony was the best ever. Knowing a glass of wine on the balcony would be waiting for us at the end of each excursion day was delightful and relaxing. We did the math before choosing Regent Seven Seas and the all included price was comparable to what we would pay on another line for the same level of amenities. While taking a chance that it would be worth the greater price up-front, we were not disappointed. The excursions were managed very well, very efficient, the destination staff members were friendly, informative and efficient. The only improvement I would like to see would be port maps included in "Passages", and a port weather report posted 24 hours in advance rather than 12 hours. The dining was enjoyable in every venue. Food presentation was very nice and portion size was appropriate. The dining staff provided the best service ever. All staff members spoke English very clearly which was appreciated. The ladies in La Veranda were lovely, upbeat, funny, and a joy. The men were equally as attentive, humorous, and created an enjoyable environment. The Compass Rose staff were very attentive and had a few special folks that made dining something for which to look forward. "Newman" from Bali was a delight and addressed us by name all over the ship. We looked for him in every venue knowing he would make our dining a fun and delightful event whether it be informal at the pool grill or reserved and elegant. He led the servers in a rendition of "let me call you sweetheart" for our anniversary celebration. Our butler and stewardess, Saraj and Ni, never missed a beat. They were always charming and moved in and out like stealth. Everything was taken care of without ever having to ask. They made our anniversary very special and memorable. I won't provide details so as not to spoil for anyone else looking forward to a special celebration. Suffice it to say our cabin and dining crew brought me to tears of joy. The evening canapes were excellent and could have doubled for entrees. Compared to other lines, this was the best by far. Having a glass of wine with canapes, at dinner, an after dinner drink, all without worrying about the bill made the experience that much more enjoyable. We love history and looked forward to the lectures. Unfortunately, the lecturer on this cruise would put an insomniac to sleep. The content was ok, but the delivery was painful. The captain was a bit of a marble mouth as well. Sorry. I know his skills are in steering the ship. However, a little expression in his voice and clear articulation would have made his announcements more encouraging. We would definitely recommend the Voyager for anyone looking for understated elegance and sophistication, good food, exceptional service and comfort. Read Less
Sail Date: July 2011
With 700 passengers Voyager is 3 times larger than Silverseas and Seabourn, so we read the negative reviews with some anxiety. However, No long check-in lines, we were in our superbly appointed cabin within 15 minutes of boarding. cabin ... Read More
With 700 passengers Voyager is 3 times larger than Silverseas and Seabourn, so we read the negative reviews with some anxiety. However, No long check-in lines, we were in our superbly appointed cabin within 15 minutes of boarding. cabin equal to Silverseas and much better than Seabourn. Love the walk in shower, L'Occitane products, large bath sheets. Hectic schedule of ports, with only one day at sea, but well managed tours with staggered set off times and no waiting around. Lots to do on board, award winning spa, excellent daily fitness classes. Food plentiful, not gourmet, but up to top hotel food. Great choice of fresh, healthy options. We asked on several occasions for something not on the menu and it was always provided. Main negative was the appallingly slow and unreliable and very expensive internet connection - a major source of aggravation to us. This apart, this was definitely 6* luxury, the cabin was very spacious, very quiet and the balcony plenty big enough for two to sit and dine. and the crew were friendly, courteous, attentive. We can't wait for next time. Read Less
Sail Date: July 2011
Baltic Cruise Review, July 28-Aug 9 We spent a lot of time reviewing all the itineraries that cruise in the Baltic's and decided to go with our favorite cruise line, Regent. It was a 12-day cruise and there was a comparable ... Read More
Baltic Cruise Review, July 28-Aug 9 We spent a lot of time reviewing all the itineraries that cruise in the Baltic's and decided to go with our favorite cruise line, Regent. It was a 12-day cruise and there was a comparable cruise on Oceania that was 14 days for close to the same price, but then we did the analyses of the all inclusive nature of Regent, coupled with our silver status giving us free internet and the comparison was close enough to make the plunge. At just over $20,000 for the two of us, this took some time and thought. Bottom line, we had a wonderful time, as we typically do on Regent cruises and I will say that they exceeded my expectations. We took advantage of the business class upgrade each way for $999 which made the trip over much more enjoyable (and we got the miles on United). Regent's air desk was very accommodative. We arrived 3 days prior to the departure in Stockholm and stayed at the Sheraton on our own nickel. A lot has been said, positive and negative about the Sheraton, but we found it to be well located and comfortable for our purposes. We did a lot of walking sightseeing while in Stockholm, did a hop on/hop off bus tour, a boat tour, and a self guided tour using a Rick Steve's book in the Gamla Stan (Old Town). After two solid days, we saw everything we wanted to see. Stockholm, as others have reported, is very expensive. In fact probably the most expensive place we went on this cruise. But we enjoyed the sights, the Vasa museum, the food and the people. It was easy to get around (and great connections via high speed train from the airport to a block and a half from the Sheraton). We left for the port on Thursday arriving at 11:30a (work with the your hotel to get one of the "cheap" taxis; there are many here that will rip you off big time). We were one of only a couple of people in the waiting area and thought that everyone must already be on board. Turns out that no one was there yet! A Regent spokesperson said that the ship would be ready around noon (not the cabins) and they ended up boarding us at 11:50a. We ended up being the first on board! I bee lined to the spa desk and got the last booking for a massage on the at sea day (all others were booked online). Lunch was fine in La Veranda and we were able to eat in Prime 7 that night, which was excellent. We explored the ship and at 2pm, we were allowed in our cabin and our luggage arrived shortly thereafter. Rather than give you a day by day of each port, let me provide the highlights: Ship: We thought it was in great shape. Others have talked about it being tired and in need of refreshing. We cruised on the Voyager two years ago, New Zealand to Australia, and found her in great shape then as now. I really love this ship. Everything is close by! We had cabin 647 which just seemed to be in the perfect spot in terms of distance to everything including the location on the ship (in the center so less rocking/vibration) and deck level in terms of the main things you do on the ship like eating (decks 4 and 5 mainly) were just one floor away. The cabin was excellent as before; roomy, well laid out, and I have to say one of the best beds I have had on the 20+ cruises we have been on. The bathroom is better than most suites I have been in on Princess, Holland, and others. The Voyager has a great cabin. Staff: our cabin stewardess, Christina, was excellent and got the routine we were in very quickly. We can't say enough positive things about her. She quickly replaced what was in our refrigerator for what we wanted and kept our cabin in great shape. We didn't like the waiter we had on the second night of the cruise in the Compass Rose so on the third night when they sat us somewhere different, we found a waiter that we loved, Emmanuel (Station 12) and his assistant. We ended up sitting in his section each night we ate in the Compass Rose as he was one of the best waiters we have had. Having the same waiter night to night, if you find a good one, is just wonderful. They totally pick up on your likes and dislikes. By the end of the cruise, he could almost order for me as he knew what I wanted when I sat down. There is something to be said about an excellent waiter like that. Our wine steward, Albert, also was over the top in helping us find that special pinot noir that was included in the ships "included" selection once we found one we liked. As for the rest of the staff, they were friendly and helpful, but no one stood out too much. Food: Always subjective, but I still think that Regent has some of the best meals at sea (at least for what we have sailed on). You get what you pay for! We cruise frequently, up and down the various lines (Crystal, Regent, Princess, Holland) and while variable, the meals were consistently very good to excellent each night on the Voyager. We got into Prime 7 twice (the second time was near impossible as the ship was sailing full, almost having to beg to get in the second time which was a bit disappointing) and the food was amazing both times. One night a bone in rib-eye and the other a pork chop that was over the top. Both experiences and service in Prime 7 was memorable and delicious. We ate in Signatures once and it was nice, but once was enough. Word of advice, if you go in hungry, be sure to ask for extra appetizers as the portions were small as before. They don't "like" this very much and often brought both ordered appetizers at the same time as I'm sure this threw them off a bit, but what the heck. By the way, the chairs in Signatures are much more comfortable than any other dining establishment on this ship. The chairs in the Compass Rose are too tight (all right, no comments on my hips). La Veranda and the pool grill both offered an ok set of food choices each day but just nothing to write home about. The only sea day we had was Mexican food and it was very disappointing. The ice cream bar is great to have, but most of the time, it is only vanilla, chocolate and strawberry. With room for about 12 ice creams, you would think they would change this up a bit more. Liquor/Wine: Only top shelf liquors, in fact, higher quality than I remember on past Regent cruises. I have to say, this is one of the best reasons to go Regent: I HATE pulling out my card key every time I want a drink. HATE IT! I find that we would go and have a nice before dinner drink every night in the Observation lounge, listen to the pianist, and not even think about it which, unfortunately, I often do on ships where it isn't all included. The wines we had on board were good to very good, but we usually found several wines we liked a lot and the staff always seemed to find another bottle of that selection for us each night. As an example, we enjoyed an excellent Byron Chardonnay and several Russian River Pinot Noir's, all included. On a couple of nights we ordered off the wine list which was reasonably priced and a great selection for a cruise ship (they actually had a Screaming Eagle Cab on board; I think it was $2500!). Excursions: I haven't sailed on Regent since they added free excursions. I was a bit concerned as to how they would be. My biggest concern was that they would pack 50 people on a 50 passenger bus, it would be slow and crowded, etc. I was in for a welcome and delightful surprise: they typically only had 25-30 on a bus, leaving extra room and a more manageable group. Despite the fact that some excursions had several buses to the same location, the fact that they didn't cram everyone together was a welcome surprise. I found the tour guides used to be first rate, very informative and the passengers on the bus to be respectful about meeting times, etc. The positive experience we had on the excursions was the biggest surprise (positive) of the whole cruise. Further, on each of the excursions we did that were extra money, we found these to be each "over the top". It was amazing how much more special an experience was for paying a little bit extra. This should really be considered before you are turned off by the extra fee. Ports: This is a very port intensive cruise so you need to be prepared to almost have a vacation after you get off this itinerary. We bagged two excursions that we were just too tired to go on (telling the destination desk, of course, of not going in advance to open it up for others). We loved all the old towns we visited and the ability on many of the excursions to have extra time to enjoy lunch in each. The most memorable ports/excursions were: 1) The Hermitage, of course; 2) all of St. Petersburg; 3) the chocolate making session in Tallinn; 4) Bruges (one of our favorite destinations); and 5) The Reclaimed Land excursion in Amsterdam. This latter excursion was very interesting and included a couple of extra stops including a cheese farm, a windmill museum, and a small town that was very quaint. This coupled with an excellent tour guide (as were all of them!) made this a most memorable excursion. Entertainment: Sorry to say but we were so tired each day from the excursion and then a nice dinner, that we saw only the concert pianist who was exceptional. So I can't speak to the other performers/shows. With some ship board credits applied, I think I got off the ship owing $70! That has never happened to us before! Love Regent.... We disembarked flawlessly as we had arranged a rental car in Southampton. We ended up being one of the last to get off! The assistant cruise director said as we got off the ship, "Wow, you really got your monies worth, first on and last off!" We ended up driving to Stonehenge, staying two nights in Bath (loved it!), drove to Blenheim Palace, stayed in Oxford one night (a great town), then took a train to London where we saw Jersey Boys (awesome!). Business class home through Regent ($999) made the trip home that much easier to get back to reality. It was a very memorable vacation with no/few glitches, excellent service, food, and excursions; Regent has me for life.... P.S. What's not to like? We had one oddity occur on an excursion that I should mention (there has to be something constructive here!). We did an "Evening with the Tsars" in St. Petersburg excursion that was excellent. Not open to the public, we visited Catherine's summer palace where just Regent cruisers were in attendance (maybe 3-4 bus loads of 25 each). The evening was magical in how they had music playing in different rooms including the ballroom where they had a string trio that played to us along with dancers. Really special evening. The excursion included a dinner; we didn't read close enough that the dinner wasn't until 10:30 at night! Although it did say to have a snack before starting, we didn't expect it to be this late. I noticed on my ticket that only salmon was to be served. As we don't eat salmon we asked if there was an alternative to the destination desk (days in advance). They said there was and made sure we could have the vegetarian plate which was fine for us. We ended up with a plate of shredded carrots! No really, I have a picture of it! Hardly a dinner! I did complain to the destination desk, they took down my info and sent it to the corporate office in Miami. We received a letter on the last day of the cruise that they apologized for the carrots, but due to an "overwhelming positive response of the evening" that there would be no adjustment in the fee charged (this was a $159 per person add on). I thought this was lame. Even a token $25 adjustment to recognize that a plate of shredded carrots is hardly a meal would have been fine by me. The phrase in the letter that surprised me was the "overwhelming positive response"! No one else had a vegetarian meal that I could see so how could it not be? Again, it certainly didn't ruin our cruise or the evening, but I thought Regent would have been a little more generous in their response. Finally, we came back to dinner one night to find water all over our bathroom floor; turned out that the sink was leaking. We called to have it fixed, and unfortunately, it took over three hours and wasn't complete until midnight. As said previously, given the port intensive nature of the cruise, it was tough to stay up while we waited. It was just a pipe to be replaced and took longer than I would have expected as the workers left and didn't come back several times for half an hour. I called reception to make sure they were on it. The pipe was completely rotted out so that was a bit of a concern. Read Less
10 Helpful Votes
Sail Date: June 2011
My husband and I sailed on the Regent Sea Seas Voyager in June 2011 and it was a pretty disappointing experience. The cruise is advertised as "six star luxury" however if there were any six star experiences on the ship we ... Read More
My husband and I sailed on the Regent Sea Seas Voyager in June 2011 and it was a pretty disappointing experience. The cruise is advertised as "six star luxury" however if there were any six star experiences on the ship we didn't experience them.The cruise did not start well. I expected there would be "in cabin" check in, however instead everyone was herded into the ship's theatre and made to sit in particular rows. When I attempted to move somewhere more comfortable, I was told I could not move due to "crowd control". We ended up waiting an hour in these cramped conditions to check in, and at no time was there even a token apology for the delay. When another guest told one of the stewards that she had been on a lot of cruises and never had this sort of delay, the steward told her that "all the buses turned up at once". It goes without saying that it is up to Regent to put a better system in place.Rather than different tours meeting in different parts of the ship, everyone had to meet in the ship's theatre. This lead to long delays every morning in often cramped conditions and long queues that usually snaked out the door. One of the ports, Visby, was particularly bad. All the tours finished about the same time, which lead to a queue hundreds of people long on shore waiting for a tender to take them back to the ship. It was cold and windy with only a small amount of cover for the last half an hour or so of your wait. A lot of those on board were elderly, and I estimate some must have stood waiting for about one and half hours in these conditions. My husband and I were also quite disappointed by the food. It was okay, but nothing special. Most of it had that sort of bland, mass produced quality to it that you find in food from chain hotels. Portions were very small. For example, if you ordered pancakes for breakfast you would get 2 tiny pancakes about the size of your palm.The ship's decor is not luxurious or impressive, and the so called "suites" are just a skinny cramped cabin with a tiny balcony. No surprise that they looked a lot bigger and better in the brochure! One of the things my husband and I were particularly looking forward to was some quiet relaxing dinners on board. This is impossible on the Regent. All of the tables for 2 have a large table right next to them so you can barely hear yourself think. Even when we asked to be seated somewhere quiet, the waiter would put a large table right next to us a few minutes later. We found that even on the rare occasions when the restaurant was almost empty, the waiters would jam the patrons all together and close off most the restaurant. During busy times there never seemed to be enough waiters and service was sub-standard. Meals became something to endure, rather than enjoy.Even cabin cleaning was slow and pretty slovenly.Disembarkation should have been a simple exercise however even this involved a long delay. The cruise was a three star experience at a six star price.It's hard to find anything positive to say about the Regent Seven Seas Baltic cruise, and if I were you I would investigate a different cruise line for your holiday. Read Less
1 Helpful Vote
Sail Date: September 2010
We had already booked a Baltic Cruise with Oceania (whom we really enjoy) but then I started to compare the Regent package and we switched to a Voyager cruise in same time frame. We selected a Horizon C suite because of Business class air, ... Read More
We had already booked a Baltic Cruise with Oceania (whom we really enjoy) but then I started to compare the Regent package and we switched to a Voyager cruise in same time frame. We selected a Horizon C suite because of Business class air, butler service, and a large deck on the very aft of the ship. We were concerned about the vibrations, but the only time it really bothered us was the first night we spent in Stockholm -- they kept their generators on. At sea, it was no problem. We had excellent connections with Regent Air flying direct from Chicago to Stockholm on SAS (great) and from London to Chicago on United ( Fine). The embarkation was so easy and basically took place on board, not in the terminal. After a nice lunch in the Veranda ( our wonderful first meal with Regent) we then sat in the sun by the pool until our rooms were ready at 2:30. We were thrilled with the rooms and the deck and the view, Our malt scotch and Cabernet were in the suite with all the other extras we requested. The butler, Satke, was very reserved, but was a big help the entire cruise, Our stewardess was great and cheerful and the room always seemed nice.We did have a problem with a leaky shower but it was fixed. Also, I have to use a CPAP machine when I sleep and no outlet near the nightstand -- so each night we ran an extension cord. We ate most of our evening meals in Compass Rose -- always had a good free wine selection. If you did not like the offering that night, we would get one from an earlier night. Never had problem getting a table that we wanted -- sometimes just the two of us and sometimes with new friends. We really enjoyed one evening at Prime 7, but had to cancel our dinner at Signature due to inclement weather and stomach!! We had an excellent dinner in our room and also a party in a neighbors room with Mio a fantastic Magician. Voyager was great for making new friends and the block party the first night was a wonderful help. By the way, the cruise director, Lorraine W was a great leader. Although the entertainment was limited, we always enjoyed our evenings . We were very pleased with the free excursions in each port. Never overly crowded. We paid supplements for some excursions. Biggest disappointment was not being able to stop at Tallinn Estonia, but it was a wise safety decision by our friendly and competent captain. The service from start to finish was fabulous, no matter where we were. Also we loved the coffee shop and the ability to use the nice coffee machines most anytime. Also liked to use the exercise equipment and the steam room.Spa was nice, but as always, very expensive. Food was top notch each night with plenty of variety for us. Usually had breakfast in our room. Disembarkation also was very smooth -- best we have ever had. Overall, Seven Seas Voyager exceeded our expectation and we booked another Regent cruise for next June in Eastern Med!! We got to take a Galley tour with the head chef. Quite a treat. Computer room worked well and never had to wait to get on. Casino was small, but always plenty of room -- just wish there were no smokers on board:-(.It was very nice that the last night I did not have to get upset looking at a large bill. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise