Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...
We have always wanted to cruise through the Panama Canal. After looking at lots of options (and no longer paying college tuition for our youngest!) we decided to take a splurge trip and booked the Regent Mariner. We are 61 and 66 years old and have cruised on Carnival, Royal Caribbean, Norwegian Cruise Lines, and Princess. This was our first luxury cruise line.
We were told to be prepared to ...
Last time we cruised on Regent was four years ago and it was on the Mariner. This, over three week, voyage gave us about three months total on that ship. Soon after we boarded we checked out the Main Dining Room, The Compass Rose, and wondered if we were on the right ship. We weren't aware that the Mariner went through an extensive refurbishment last March. Quite a change in the MDR, not just in ...
We chose this 28 day back to back cruise as we had not been to Alaska in many years and all we had to do is fly one way as we live in Florida.
We flew to Vancouver and since we had a penthouse we received a free night at the Four Seasons Hotel. Embarkation was easy and after a small lunch in the Veranda our luggage had been delivered and our cabin was ready.
Service and food on the ship ...
I'm relatively new to cruise travel -- prior to this one, I'd completed two cruises, both on another cruise line. I booked this primarily due to the itinerary -- it included both Alaska and the Panama Canal -- and the cost. The cruise was actually two separate cruise: a 10-day Alaska trip from Vancouver to San Francisco; and an 18-day cruise from San Franciso to Miami via the Panama Canal. As ...
We wanted to go through the Panama Canal. We chose this itinerary because we LOVE Regent - all inclusive, never have to swipe your card or take care of anything. Air arrangements included and taken care of. First class all the way, in shore excursions and transfer arrangements, included a pre-cruise stay at the Kimpton Epic hotel in downtown Miami. Mariner just got out of dry dock in early April, ...
We thought Regent Seven Seas was a "premium" cruise line. It's not. From the first day there were problems. In our cabin, we tried to turn on the tv to see the safety information. The tv didn't work, so we tried to call someone to fix the tv. The phone didn't work either.
One night we turned on the bathroom faucet and muddy, dirty water came out and didn't clear up until the next day ...
WE chose this cruise to celebrate a special birthday and because we only had to fly one way! We flew to Barcelona and Regent put us up at the Hilton which was a very nice modern hotel. We only stayed one night and were taken to the ship which had come from a 3 week refurbishment in Marseilles. We had only sailed Regent once (on the Navigator) and we were not fond of that ship. The Mariner was ...
Always remember that whatever you get for "free" is worth exactly what you pay for it. Internet service aboard the mariner is a signal case in point. Over the 22 days of this cruise, I think I got perhaps 10 minutes of semi-acceptable quality wifi/nternet acces. Slow, unreliable, unpredictable, unworkable and as frustrating as pushing a mule up a steep hill.
And I don't think that those ...
From start to finish this was a great ship with an outstanding crew.
We cannot say enough about the service team. From start to finish all of the staff were committed to making our holiday something to remember. The food service team were attentive and expressed genuine and attention to detail. Every meal was outstanding. When we asked for a different wine it was presented effortlessly. ...