All staff were very friendly.
What is not good? Almost zero outdoor, pool deck activity! Only once every two weeks some food or live music on the pool deck. No music anywhere when the show is on. Some harbors bad stops such as in Java. Excursion some ok, some just hours of bus drives. Worst: Horrible wifi! If you are not retired and need to work some online: Do not use Regent! They advertise ...
Beautiful ship with lovely staff and excellent food but the entertainment fell short of what we’ve experienced with Regent on past cruises.
Constant changes to the entertainment programme. They repeated performances and also made numerous cancellations.
This was a 17 day cruise with no deck parties and there appeared to be a lack of direction from the cruise director and his wife. The ...
I wanted to celebrate our 40th anniversary with a “bucket list” trip for my wife – something she has been wanting to do since she was child - which was a trip to Japan.
We chose Regent for this itinerary and more importantly, the shore excursions, based on our prior experience with them cruising Alaska, and Greece & Turkey. The previously experienced shore excursions were educational, ...
We love cruising. This was our 21st cruise and first on Regent. It was our 3rd cruise this year also. Our room was on the 6th floor. When we arrived we found it was at the end of the hall and out a door which lead to the wellness center. Our room was the only one out there and was between 2 fire doors. People going to work out had two doors slamming all the time. Even 4 am. We went to take a ...
This was our re-entry to cruising post-Covid, and we wanted to trying something easy and low risk, i.e. only seven nights. We have been to Alaska before, we have sailed Regent before, and we have sailed on Explorer before. We had hoped it would be as good as before, but I was disappointed by the experience.
We don't know if this current experience fell short of expectations because Regent has ...
We choose this cruise because it was advertised as, "the most luxurious cruise and an unparalleled experience".
The transfer from airport to our hotel was badly organised. Following a 13 hour flight and over an hour spent in immigration, we were expected to wait indefinitely for guests arriving on the flights which had not as yet landed.
The food in the La Veranda was poor in quality, ...
We were fans of Crystal Cruises and were looking for a replacement after Crystal folded. We had hoped that Regent would offer a similar experience. It did not. The room (we were the lowest price expensive category) was very small apart from the balcony and there was limited storage. I had to keep half of my clothes in my suitcase under the bed. We have had more storage on lesser priced ships. We ...
The Viking ad is correct. What there is not enough of is time.
We booked the extended Regent cruise from Singapore to Auckland. Australia had several stops. Most of which were kept.
New Zealand in 2018 passes a requirement for all ships entering their waters to have their hulls cleaned prior to doing so. Yet Regent never could arrange for it. Upon being noticed that the Seven Seas was barred ...
Unfortunately, The Regent Experience was not even close to what we were expecting.
1-. The staff is great and friendly, but there is no leadership and lack of training. That results in very poor service and sometimes no service at all, a lot of confusion and frustration. To be able to get a drink or a soda, was at times imposible.
2-. The quality of the food is average at best, I would ...
As it claims to be the world most luxurious cruise ship, I chose this cruise trip to celebrate my husband's 60th special birthday with my family, hoping it to be a memorable one but it turned out to be totally disappointing!
Despite my previous arrangement with the cruise co about my husband's birthday before the trip and reminded them again on the first day we boarded the "Explorer" for the ...