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17 Regent Seven Seas Senior Cruise Reviews

Most everyone, especially those who love the sea, has some familiarity with the story of the Panama Canal. David McCullough's marvelous book, The Path Between the Seas, is required reading for anyone making this trip. But no amount ... Read More
Most everyone, especially those who love the sea, has some familiarity with the story of the Panama Canal. David McCullough's marvelous book, The Path Between the Seas, is required reading for anyone making this trip. But no amount of reading or watching videos or documentaries prepares you adequately for the real thing. That's why we chose this trip. We began in Miami's Mandarin Oriental hotel, a splendid accommodation. As usual, the transfer arrangements were well-organized and efficient. We were able to occupy our suite at noon and it was ideal for the transit of the canal with a forward- and side-facing balcony. The stop at Georgetown was pleasant but unmemorable. Cartagena, with its Fort San Felipe, was excellent. Then came the Canal. Our transit began in the early morning, shortly after sunrise and continued until we finally exited into the Pacific at dusk. The narrator - making her 700th transit! - provided rich detail about many aspects of the canal itself, as well as the flora and fauna, along with anecdotes about both the French effort and the subsequent American success. We had room-service breakfast so as not to miss a moment. This one day made the entire trip entirely successful all by itself. Puntarenas, Costa Rica, was the next stop with a very enjoyable river cruise - numerous tropical birds and crocodiles. Other stops - Corinto, Puerto Queztal, Puerto Vallarta and Cabo San Lucas - provide some interesting sites. All required boarding buses. What we missed on this cruise was the small group option we enjoyed on the two cruised we had on the Explorer. As with other Regent cruises, the cuisine was excellent in Sette Mare, Compass Rose and La Veranda. We weren't quite as impressed with Prime Seven. We found the enrichment lectures short on regional relevance. Many cruisers have commented on Navigator's vibration, particularly notable toward the stern of the ship. It is sometimes noticeable toward the bow, but we did not find it disturbing. Our cabin, a Grand Suite, was excellent. It was spacious and well-appointed. One note of caution for North American travelers: although there are 110 volt outlets, there are only two of them. We found it helpful to bring along converter plugs that allowed us to plug in electronics to the 220v outlets, which are numerous. As I mentioned above, the view from the balcony facing forward is a real treat, particularly if you are interested in watching the deck crew manage the bow and spring lines or deploy and weigh the anchor. One modification that would make the balcony really spectacular is to install a baffle between the forward and side areas. The wind across the deck makes sitting on the side area nearly impossible when the ship is underway. The ship itself is relatively small by today's cruise ship standards: only 490 passengers. But it is perfectly spacious and never feels crowded. The staff are all excellent and cheerful, particularly the stateroom butler and stewards. All-in-all, a wonderful, once-in-a-lifetime trip! Read Less
Sail Date November 2019
My husband and I were celebrating our 30th anniversary and wanted to have a special event. We had never sailed on a luxury cruise before, and Regent seemed to be the all around best. Mostly it was, but there were some issues. STAFF: ... Read More
My husband and I were celebrating our 30th anniversary and wanted to have a special event. We had never sailed on a luxury cruise before, and Regent seemed to be the all around best. Mostly it was, but there were some issues. STAFF: Wonderful! Did not meet a single person who was not helpful, friendly and personable. They were all an amazing group. CABIN: Were pleased with the cabin and especially the walk-in closet. Could not get the tub to work. The shower temperature was either cold, lukewarm or super hot. The thermostat for our cabin did not work; the temperature was arctic and I was in sweaters and using the extra blankets. After a week and a half it was fixed. I was surprised by how small the veranda was. The bed was very comfortable. One evening the power to the bathroom and walk-in closet went out. It wasn't fixed until mid morning the next day. EXCURSIONS: Couldn't ask for more choices. The excursion staff ran things very smoothly. MAINTENANCE: The ship had several problems, in addition to the items mentioned above. Our corridor had a water leak. One of the main lounges had a persistent water leak and could not be totally used. FOOD: Overall, our favorite restaurant was the main dining room, Compass Rose. They had a nice standard menu and an interesting special menu each evening. I was very disappointed in the "premiere" restaurant, Prime 7. I was really looking forward to the king crab legs. They were in a huge pile and mostly not legs. Bland. On another evening I ordered prime rib and it was too tough to cut. The afternoon tea event was awesome - really spectacular offerings. The ship barbecue was good. I loved the small ship size which led to making some nice friends. But given some of the problems we experienced, I did feel disappointed that the whole trip wasn't top notch. Read Less
Sail Date November 2018
I should start by saying that this is my first cruise experience. We booked using a travel agent. We had the following requirements: great food, not a lot of kids, and not a "party" boat. This cruise definitely checked all ... Read More
I should start by saying that this is my first cruise experience. We booked using a travel agent. We had the following requirements: great food, not a lot of kids, and not a "party" boat. This cruise definitely checked all the boxes for us! Cabin:We upgraded to a concierge Suite on the 10th floor. It was so spacious. We had a king size bed, walk in closet and even a sitting area. We had a bathtub with wonderful Loccitane products as well and even a balcony with enough room to have two chairs and a small table. Dining: The food was fabulous! We ate at all the options that they had! The pool bar had burgers, etc. Prime 7 has steaks and seafood. Compass Rose is open Breakfast lunch and dinner and has a great variety. And Sierra Mar ( My favorite) is italian and Chartreuse is French. I HIGHLY recommend making dinner reservations at Prime 7 and Chartreuse. These did book up on our 7 day cruise and the others are first come first served. ALL THE FOOD AND DRINKS were included. Not just the beer and wine but everything! Service: This was unlike anything I have experienced. Everyone that works for this ship is very nice and so accommodating. Pretty much anything that I asked for, they would make happen. For instance, we had a steward named Gregory that we met on the first day. He asked if there was anything that we needed for our room or mini bar. I asked for wine for the mini bar and he even asked what kind that I preferred and made sure that the mini bar was stocked with my favorite wine the whole trip. This was a nice touch. Ship: Was very clean, and very well appointed. It had a luxurious feel without feeling stuffy. Shore excursions: We did the Bering Sea- Crab Fishermans Tour in Ketchikan. I would HIGHLY recommend this! It was one of my favorite excursions that we did!!! Very informative and it was interesting to see what the day and the life of a crab fisherman would be like. We also got to see A LOT of bald eagles! Mendenhall Glacier and whale Quest in Juneau. Very fun! We got some great pics of the glacier and it was a beautiful day so it was nice to be on the water. We didn't get to see a lot of whales though. Venture to Glacer Point was amazing but I wouldn't not recommend to someone who doesn't like to walk a lot. It is a pretty far walk to the Glacier after the canoe ride but for myself who likes this, it was great! It was really cool to be soo close to the glacier. The Sea otters, Raptors and Bears, in Sitka was a little disappointing. We thought it was a little more like seeing Bears and Eagles in the natural habitat but it was more like visiting a zoo. We did see Sea Otters but couldn't get close enough to get good pictures. I do have to make clear that ALL the excursions were NOT free. There are a lot that are but those ones didn't really appeal to us. We were given a discounted rate but still, that was a little misleading. Overall, this was a great experience! It was an expensive cruise, but we felt that it was worth every penny! We are already looking forward to booking another cruise with Regent! Read Less
Sail Date May 2018
We chose this cruise because of the itinerary. We had a choice of Regent or their sister line, Oceania for the same itinerary. We decided to give Regent a try and we were very happy we did. We had sailed Oceania before and we found Regent ... Read More
We chose this cruise because of the itinerary. We had a choice of Regent or their sister line, Oceania for the same itinerary. We decided to give Regent a try and we were very happy we did. We had sailed Oceania before and we found Regent and Oceania comparable in most ways. We also found the cost to be about the same when you add the things that are included on Regent to similar things at extra cost on Oceania. We also liked that business class air was available. The things that we found better on Regent than Oceania: Embarkation was smooth and simple. We disembarked independently and that went smoothly as well. Our Category G cabin was larger and the bathroom much nicer than the similar category on Oceania's small ships. The included excursions were not nearly as crowded as similar excursion either included or at cost on Oceania. Fewer people made for a more intimate and comfortable excursion experience. Also, the excursions seemed to be paced better for the audience. Food is comparable on both lines. Launderettes are free and busy but we never had a serious problem using them when they were open. The shore excursion organization on the Regent Mariner was much better organized and operated more smoothly than our last cruise on the Oceania Insignia last April/May. The one complaint many people had came during the time the ship was dealing with a gastroenteritis outbreak. The quarantine process was well run and the staff worked hard and contained the outbreak but the outbreak required the closing of the free launderettes for over a week. That made it difficult for those onboard that needed to wash clothes. A larger group of the passengers felt like the ship should have offered free laundry during that period of time. All in all, we really enjoyed the experience enough to book another cruise on Regent. Read Less
Sail Date January 2018
Overall, the trip was great. Negatives are few, but pretty major. Steak House was having major inconsistency issues. We went there twice. Both our visits had the same issues. Steak house was very disappointing. Food either over cooked or ... Read More
Overall, the trip was great. Negatives are few, but pretty major. Steak House was having major inconsistency issues. We went there twice. Both our visits had the same issues. Steak house was very disappointing. Food either over cooked or very under cooked. Just not all that good when it came to even the soups, salads and desserts. Service poor. The kind of restaurant you would never go back to. Main dining room was very good and consistent. The big surprise was the Italian themed restaurant located in the Buffett area at night. It was fantastic. From our great welcoming, seating, service, chats with the on site chef, to final hugs good bye, the place was great. We ended up eating there with new friends about 50% of our dinners. Christmas Goose on Christmas Eve! What a wonderful surprise. Veal to die for! The staff in this restaurant were all so wonderful. Our room was a standard balcony and we must say the rooms are huge. Large Flat Panel TV with a great diverse Movie selection. The walls and floors on the ship must have very good noise buffering as we heard very little noise from neighboring rooms. Bedding was substandard. We have never had such hard/heavy feather/fowl pillows and scratchy heavy blankets. We were very surprised at the pillow and blankets provided. I guess we should have complained, but we are not complainers. Big bathrooms, but showers are pretty small. Lucky for us we are averaged sized people. Our room stewards were lovely and efficient. We had a very smooth trip RT to Hawaii. I was worried about possible rough seas, but we were blessed with flat seas. I wish they would use better quality coffee beans in their espresso based coffee drinks, but you can't ask for everything. They seemed to struggle a bit on the drink service in the show room before the shows. Several times I just gave up and went to the nearby bar to obtain a glass of wine. I discovered that the wine selection was much better and more diverse then what was initially offered in the various dining rooms. After a couple substandard wines during a few dinners, I learned to ask what else they perhaps had available. They always had something better available complimentary. Loved the numerous soufflés offered in the main dining room for dinner dessert. Also best escargot appetizer I have ever had on a cruise. Entertainment was good. A few of the singers/dancers were weak and the sound struggled the first couple shows, but they seemed to get "in the groove" after the first couple shows. This was our first cruise with Regent and we were pleased to see that the fellow cruisers were a very casual bunch, considering how expensive the cruise was. We really enjoyed the lovely white glove tea time served daily with live music. Staff did a nice job presenting and serving a delicious selection of sweet and savory food items. Tea selection was a bit limited. As the cruise went on what little selection of tea offered got smaller and smaller. Did we just drink too much tea on this trip or did someone forget to order up more when the ship was in Los Angeles? Bar Service selection of high end liquors was great. Beer selection was a bit limited. It would be nice if they had a few microbrews or more varieties of beer from around the world. Given most of us on the ship are very well traveled, we would enjoy beverages from around the world. If we had one suggestion to the chef, it would be to spice up the food a bit. We found it a bit bland. We know the customers on the ship are "older", but we still would of liked to have more "flavor" when it came to ethnic foods provided. Other option would be to offer up seasoning sauces that could be served on the side. For example, a curry meal needs a bit of a tasty punch to it, or a side sauce provided to give the curry the needed punch in flavor. Over all we had a great time. The ship is very well run and the staff are great. We had just a couple disappointments. We have already booked an even longer Regent Cruise for 2019. You will not go wrong cruising with Regent. Read Less
Sail Date December 2017
We liked the itinerary and the cruise line. Regent is expensive, but you don't get nickeled and dimed on board. The size (small) of the ship also made it attractive. My mjain complaint was the lack of activities and the lack of ... Read More
We liked the itinerary and the cruise line. Regent is expensive, but you don't get nickeled and dimed on board. The size (small) of the ship also made it attractive. My mjain complaint was the lack of activities and the lack of variation in the activities. Since my wife and I like "brain" games - trivia of various sorts, this cruise was lacking. I also would have liked a bit more variety in the breakfast and lunch buffets, and missed having an evening buffet. However, the food was good and well prepared. When we tried to book excursions on-line, some were sold out even though I tried to book them as soon as possible. My class of stateroom, however, did not allow us to book our excursions as early as those with more expensive staterooms. The TV reception was spotty, at best, and there were only 6 or 7 channels (other than ship channels) available. A sign in the library promised at least 150 interactive recorded movies and /tv shows available, but at times there were only 112. Read Less
Sail Date November 2017
Whilst the ship in general was really luxurious the time given to the shipyard to complete the fitting out showed in many areas:- Balcony door could not be opened from the outside on 3 occasions. Shower head was hanging loose from ... Read More
Whilst the ship in general was really luxurious the time given to the shipyard to complete the fitting out showed in many areas:- Balcony door could not be opened from the outside on 3 occasions. Shower head was hanging loose from ceiling in cabin Painting on a wall in cabin 15mm on the slant, visible and noticeable. In the Meridian lounge part of the ceiling decorations fell to the floor, luckily nobody was hurt. Marble in shower and toilet were badly stained, possibly from chemicals in the water as the walls (same marble) were clean. Piece of decorative grill in theatre broke away when slightly leaning against it. Whilst all but the stained marble (was told there were many cabins like this and it was a warranty issue with the suppliers) were dealt with in a few hours it did raise questions of why (a) nobody had reported them before - the ship had been at sea for over 2 years (b) why cabin steward had not reported these problems There were several other very minor finishing touches that were of either a poor quality or had just not stood the test of 2 years in service. There was also confusion regarding dress code in Compass Rose, Men had to wear trousers (not jeans as the other ships) BUT on the last night we were informed casual dress was OK - the crew member on the door on the last night was not informed and he was sending fellow passengers to La Veranda for their final meal. I showed the crew member a copy of Passages where the relaxed dress code was mentioned but he still had to go to the Manager for confirmation. Read Less
Sail Date November 2017
I choose this cruise because it was all inclusive. . We arrived at Vancouver, stayed at the beautiful Fairmont Vancouver the day before the cruise had a lovely breakfast which was included. Our luggage was picked up from inside our hotel ... Read More
I choose this cruise because it was all inclusive. . We arrived at Vancouver, stayed at the beautiful Fairmont Vancouver the day before the cruise had a lovely breakfast which was included. Our luggage was picked up from inside our hotel room and transported to the ship.The cruise bus picked us up at our scheduled time. We were checked in, through customs and on the ship without delay or lines. I was disappointed in the size of the room. The food was great. The lectures were wonderful. Always about information for the next port (totem poles, bears, etc.) The free excursion were good. The one we paid for was awful. . (Wilderness Jetboat Prince Rupert)We did complain but they didn't seem to care. Good excursions were The Whale Watching with guarantee did produce hump back whales and sea lions, the crab boat with all you can eat Dungeness crab. The girls were very entertaining. The ship was very quiet. Not a lot of activities, Older cruisers, very few children. Very relaxing. The SPA was very pricey. Only a few shops, small casino, no photographers and no one trying to sale you anything, Just relaxing, eating, lectures, shows and social hour. No bill at the end. All alcohol and gratuities included. Deporting was organized and fast. I hated to leave the ship. I would go again. Read Less
Sail Date August 2017
Regent offered the best itinerary and time of the Amazon River...hence we booked it! A careful evaluation on our return home leaves me with the following comments: The best..."all-inclusive" means just that...you pay for ... Read More
Regent offered the best itinerary and time of the Amazon River...hence we booked it! A careful evaluation on our return home leaves me with the following comments: The best..."all-inclusive" means just that...you pay for nothing - wifi, shore excursions, specialty restaurants, booze, friendliness of the crew, gratuities...nothing! The "very good"...cabins were comfortable and well serviced, for shipboard, we had good wifi, Prime 7 for steak was excellent (though service was a bit tardy). The "average" and "below"...daily entertainment on sea days was very limited, evening entertainment was weak. Restaurant service was very inconsistent - one day every efficient, next you would have to wave down staff to check on meal. The layout of the ship...all entertainment, lounges, etc. are at med-ship or at the stern...meaning that you must go on-deck to experience any port entries, sea life watching, etc. No lounge offers sea views while sipping a cocktail. Would we go back? Only if no other line offered an equal itinerary. Read Less
Sail Date May 2017
Yes, this is a beautiful ship. Cabins have loads of storage room, food is wonderful, and the drinks never stop flowing, Actually, the amount and quality of liquer available is incredible. Pre dinner cocktails are accompanied by ... Read More
Yes, this is a beautiful ship. Cabins have loads of storage room, food is wonderful, and the drinks never stop flowing, Actually, the amount and quality of liquer available is incredible. Pre dinner cocktails are accompanied by appetizers, and that is shortly after 4:00PM tea time. so much foodi. BUT,shore excursions are not the highlight. FOr most ports, staying aboard is preferable. most excursions begin with at least an hour bus ride. now these do enable you to see the countryside, but after that the feature of the excursion still is disappointing. all of the onboard staff is so observant and always cheerful. THeree is always someone cleaning and polishing . the entertainment is ok. the production company is made up of very talented young people,who have been given less than spectacular material. WE especially enjoyed the house bands Dixieland presentation the last night. Heard only positive comments about the lecturers on board.Cooking class was fun,and there are many activities during the day if you wish to participate. current movies are offered in the theatre with popcorn! SEating in the theatre is poorly designed. it is nearly impossible to move along with rows with benches and tables. THe rows with rotating chairs have more leg room. Sight lines from the balcony are terrible BOth embarkation and disembarking are well organized. Read Less
Sail Date January 2017
Regent - Mariner Deck 8 Penthouse w/ Butler Service It was our first cruise in several years and we made the decision to save up and go on Regent. We read great things about them on line and were excited about the experience. ... Read More
Regent - Mariner Deck 8 Penthouse w/ Butler Service It was our first cruise in several years and we made the decision to save up and go on Regent. We read great things about them on line and were excited about the experience. The first few days we were really pleased, it met and exceeded all of our expectations. The rough seas hit us off Honduras and the service level seemed to fall off (understandable). But what surprised us is that all of the activities seemed to not change or adapt to the situation. They did not seem to have a plan for keeping us occupied while it rained and the pool, golf, etc were closed. Unfortunate, as we were stuck in our room for two days reading and watching movies -- thank god they have an excellent selection of on demand movies in room that were free of charge with room package. We ate dinner in the French restaurant (Signatures) and it was superb. The steakhouse (Prime 7) was a disappointment, but still very nice. The service was top notch, but if you are expecting a steak shipboard that compares with Morton's or the Capital Grill, etc in the US - well, this is not it. The cuts are thinner and not the same quality. BUT it still was a very good meal. Shows were very good, we also really enjoyed the lectures on board about the culture of each country we visited the history, etc. Out land excursions were outstanding. First, if you have a chance to do this tour, you MUST see the Mayan ruins and attend the lecture the day before so you know what you are seeing. Our tour guide was very experienced, had worked on archaeological teams that work on the sites and taught a college course on Mayan history -- it was a great day, we learned a lot and had an experience that we will always remember. By far, the best beach day we have ever had was at Norwegian/Regent's private isleand Harvest Caye. We went all out and rented a bungalow on the beach and it was well worth it. The ocean was tremendous, the food very good and having an air conditioned space to escape to, listen to our music on the bluetooth speakers etc was tremendous. Canyon Ranch was a real disappointment as an on ship Spa experience. The facility was small and the staff seemed overwhelmed and rushed. This is s trip we would take again, but probably not too soon, it was pricey. Read Less
Sail Date January 2017
This is our 4th Regent cruise. The fact that the Regent Seven Seas Explorer was a new ship was nice but we chose this cruise for the itinerary - Istanbul to Israel via the Greek Isles and Egypt but mostly for the Egypt portion which was 2 ... Read More
This is our 4th Regent cruise. The fact that the Regent Seven Seas Explorer was a new ship was nice but we chose this cruise for the itinerary - Istanbul to Israel via the Greek Isles and Egypt but mostly for the Egypt portion which was 2 ports. Istanbul was cancelled well in advance and the ship was rerouted out of Venice. The Egypt portion was then cancelled AFTER the refund policy period. Very suspiciously timed. Embarkation was a long walk from the port entrance with no shuttle service offered which I would have expected given it was Regent. Average age is higher - luxury cruise plus timing. 3 children on board, all very well behaved. This is not a kid cruise. Public areas - Beautiful decorative details with marble and glass. There is lots of room between seats. Lots of space. Pool area deck lounges were padded and plentiful with double lounges and covered lounges. There was lots of room between chairs and tables in lounges, dining, public areas. Cabin - Our cabin was category G2, suite 881 located on the aft end of the ship. The miscellaneous details and decor were very nice - glass front cabinetry, marble floors and the best cruise ship bed we've ever been in. The floor space of the balcony was larger on the back end of the ship but due to the slope of the solid railing the usable portion was similar to others of the same category. The railing on the back is solid vs the suites on port and starboard which you can see through. The cabin was not as large as expected but the bathroom is quite a nice size with a large shower. The TV was oddly placed in front of the bed vs the couch so you had to be in bed to watch TV which makes it impossible for one person to stay up and watch a movie while the other one sleeps. The movie selection was very good. No CNN or ESPN but there was BBC, CNBC and MSNBC Food/Dining - the quality was good and plentiful with an incredible selection. Compass Rose was the main dining and very noisy which I would have expected to be muffled given the pickiness of some of the other details put into the ship. You could ask for a table in the back where the ceilings were lower making it quieter for a better dining experience. The menu was very good in Compass Rose and once we found the quiet place, we preferred it. Seti Mari was our first choice due to their appetizer buffet and dinner being off the menu and served. But Seti Mari became busier as the cruise went on and there was quite a wait to get in. Hint - go early or you may have to wait. Breakfasts and lunches at la Veranda had good selections and the produce was good quality. The pool buffet was a smaller selection but you could order off a menu for a better selection. The specialty dining venues were nice and very popular but other than one visit each, we opted for the non-reservation venues. Service - They boast a higher crew per passenger but we found that too many people reduced the service. Sometimes the staff was tripping over each other and sometimes they ignored thinking someone else had already taken care of it. Overall the staff was very nice and helpful but efficiency was not their strong suit. Entertainment - The main show room is poorly designed with many obstructed seats not only from support poles but from balcony overhangs and security railings. We attended one lecture and one show. We walked out of the show due to quality. They did have a strings group and a piano entertainer which we enjoyed at other venues. Excursions - they had a nice selection of excursions and the staff was very accommodating to changes. Spa Facilities - While we are not typically spa people, this spa was fabulous. Overall we enjoyed the cruise. It was still a Regent luxury quality cruise which is premium to mass market cruise lines which we also take as we are itinerary driven. Given the right itinerary, we will take Regent again. Read Less
Sail Date October 2016
We were a party of 4 and had cruised on Azamara,Oceania and various other cruise lines.An opportunity presented itself to try Regent so this is our review.The package was booked through Regent with flights with BA from local airport which ... Read More
We were a party of 4 and had cruised on Azamara,Oceania and various other cruise lines.An opportunity presented itself to try Regent so this is our review.The package was booked through Regent with flights with BA from local airport which were stress free to Athens.We booked a GTY de-luxe balcony suite but were upgraded to concierge.We were on Dk.8 FWD.It was noticeable that there was quite a lot of vibration at the aft end of the ship which has been reported in other reviews. The suite was spacious with all the amenities you would expect for this grade.All the crew were polite and looked after you with nothing begin to much trouble to them. We had booked 8 tours at the different ports which are included in the price and all were well organised and were very good. Free wi-fi was available,but if you had difficulty logging on there was a computer man on hand who was excellent in solving your wi-fi problems and made sure you were connected. "Now some of the not so good points". SHOWS: All the artists who came on board were very good,however there was 4 production shows with 3 of them just average and the last one begin very good.The singers were typical cruise artists,but the dancers were very good. FOOD: The food in all the restaurants was very good but the disappointment was the desserts which were bland and not to a standard of other competitors. TO SUM UP would we travel wih Regent again,yes we would provided the price was right. Read Less
Sail Date September 2016
This cruise was offered to us at a considerable discount in return for relinquishing a similar itinerary on Explorer. We liked that it started in San Francisco and ended in New York. Staff was wonderful for the most part, and we felt ... Read More
This cruise was offered to us at a considerable discount in return for relinquishing a similar itinerary on Explorer. We liked that it started in San Francisco and ended in New York. Staff was wonderful for the most part, and we felt pampered throughout our cruise. The cabin (concierge D) was smaller than expected and quite cramped, but our steward and stewardess supplied our every need with a smile. Main dining room food was tasty and varied, excellent service. Also enjoyed Prime7, Signatures, La Veranda (Sette Mari). Best drinks were at the pool bar, with bartender Inna managing to make my virgin drinks taste like the real thing. Unfortunately the weather was too hot and humid to spend much time on the pool deck. We enjoyed the Jean Ann Ryan entertainment, and we're sad to learn that this was their last time on Mariner as Regent has opted to hire entertainment in- house. It was difficult to enjoy most shore excursions in Mexico and Central America due to the heat and humidity. The Panama Canal day was everything we had hoped for and more. Disembarkation was quick and easy. Getting a cab on our own ( because we had booked our own hotel for a few days) in NYC took an hour standing in line in unseasonably hot weather. Read Less
Sail Date September 2016
This was only our third cruise and our first with Regent. We picked it because it offered 3 days in St. Petersburg and the Business Class Airfare add-on was VERY reasonable. Although there were a few signs of The Voyager aging ( worn ... Read More
This was only our third cruise and our first with Regent. We picked it because it offered 3 days in St. Petersburg and the Business Class Airfare add-on was VERY reasonable. Although there were a few signs of The Voyager aging ( worn carpeting and frayed curtains) overall we were quite pleased with the ship and look forward to seeing it after the Refurbishing later this year. For some reason, we received a lot of SBC from our travel agent even though we had never used them or Regent before. In addition, all the arrangements she made were perfect, except that she never explained in advance the ships policy of only getting reservations in the Special restaurants twice on the cruise, and she oversold how Dressy the dining rooms were.. We were also surprised that, 3 days prior to sailing, we were offered an upsell from a Veranda suite to an AFT Penthouse-which we jumped on. The food throughout the ship was quite good, with the exception of SetteeMarie which was not even average. We thought Prime 7 was excellent and so was Compass Rose. We did notice that in the mornings, although Compass Rose was fairly empty for breakfast, the service was horrible. We ate the rest of our breakfasts in LaVeranda. We did NOT have the service problem in the evening at Compass Rose, so I am not sure why that was. WE also noticed that in several bars, although they were pouring premium brands, they were chintzy with the quantity until we learned to ask for doubles. Our Aft Penthouse came with a Butler who was perfect, he filled every request quickly with a smile and made some excellent suggestions. The cabin was a little noisy (878) from the props while the ship was moving quickly but we soon got used to it. The cabin was well furnished, large, and everything we could ask for with one of the largest balconies on board. I did not care for the Regent "Free Excursion" policy since so many were offered at the same time you could usually only go on 1 or at most 2 each day. That being said, most of the free excursions were pretty good with only one or two having guides that were hard to understand. I thought Helsinki was boring and Riga was worse. Copenhagen, Amsterdam and Talinn were all incredible. Andy & Tammy Heath (Cruise Directors) were perfect in their roles and made sure everyone enjoyed themselves, if they wanted to. We ended up meeting several couples, either from excursions or from sharing a table in a restaurant that we truly enjoyed and hope to continue long-term friendships with. We will definitely look to Regent for another cruise, possibly next year. Read Less
Sail Date August 2016
We choose this cruise because it was inclusive,cruise,food,drinks,tours and tips.The ship was also mid size only 700 passengers. The service was good but the tours where not very organized and not worth the money. We usually cruise ... Read More
We choose this cruise because it was inclusive,cruise,food,drinks,tours and tips.The ship was also mid size only 700 passengers. The service was good but the tours where not very organized and not worth the money. We usually cruise Princess and have always had a pleasant experience. The only exception would be their cruises are far more packed with people. Once you get over the crowds the rest is fine. We would not spend the very high price to cruise Regent again, it is not worth the huge difference in price. I guess we don't feel the need to be treated like the King and Queen of the cruise, just good service and a fine experience is all we ask for in a cruise, and of course the venue. The cabin was no bigger then the cabin in the Princess,and in fact the cabin seemed to be not as well laid out. It was clean and had some nice complimentary room drinks and fruit, it also had a King bed(nice touch). The food was usually very good and the service was good, however, you had to wait for a table most nights and the setting took over a 1.5 hours to complete. Read Less
Sail Date April 2016
This was our 2nd regent cruise and our first on navigator. Love that everything is paid for so you're not signing checks all the time. The small size of the ship made getting around without elevators easy. Self service laundry was ... Read More
This was our 2nd regent cruise and our first on navigator. Love that everything is paid for so you're not signing checks all the time. The small size of the ship made getting around without elevators easy. Self service laundry was great as we had been on a land trip for 7 days so didn't have to bring lots of extras. Staff generally very helpful but not as "over the top" as our 2007 cruise. Food quality was very good but there were a few not so good food events. The included wines are clearly a level below 2007. We requested one wine at Sette Mari, and it didn't come until we were through our dinner and had to ask twice. Then they brought us the wrong wine, a chianti we can get for $3.99 in New Hampshire. I do expect at least $10 wines on a luxury line. When we finally found a wine we liked, Edna Valley Chardonnay, they we're put of it. The lamb chops were tough in both Prime and Sette Mari. The roast leg of lamb was fabulous so something's up with the lamb vendor! At la veranda for breakfast, we didn't realize you could request pancakes, French toast and eggs Benedict from your waiter, so we just ate the buffet and omelet stations eggs. The waitstaff should tell customers this. Compass rose had a great sit down breakfast but it is slower. When you have an exclusion, la veranda is great. There is also a coffee bar where they make cappuccino, etc. and it was excellent with a friendly barista. The room is very roomy. The tub is unnecessary for us but some people like it. It does provide a place to hang laundry if you hand wash underwear. Mattress needs replacing but I think that will happen at dry dock. My husband (220 pounds) kept sinking. I did fine but we had to switch sides of bed. Balcony was adequate but we found we rarely used it. We were up on deck. This is one itinerary where an ocean view would have been fine. Entertainment was much better than we expected on the small ship. Jamie and his wife we're excellent hosts as cruise directors. Skip the captains meet and greet and the party for past time cruisers had nothing special in way of food or drink so unless you want to meet other past cruisers, skip it. They should have at least had a raffle for another dinner at prime 7 or a tshirt! Weather in alaska is very iffy so be prepared. The trip to Hubbard glacier was spectacular as we had a clear day. The trip out of Seward not so good as it was cloudy and rainy. Poured in Ketchikan. White river railroad in Skagway was still fun even with clouds and Rain but my guess is it's great on a nice day. The sea otter tour is excellent as is the boat trip into tracy arm - pay extra, it's worth it. If you don't do a land visit, definitely pay for a flight and land on a glacier. While the food was good, it did get boring after a week. They should change the menu a little more. I wouldn't want a cruise longer than 7 days without more food options. All in all, a good cruise but maybe not worth the premium price . I might do Celebrity in a suite and pay for the specialty restaurants and the wine I want and still end up several thousands ahead of the game. Read Less
Sail Date June 2014
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