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67 Regent Seven Seas Senior Cruise Reviews

We have just completed a 25 day cruise from Lisbon to Cape Town and we enjoyed every moment. The staff were amazing catering to our every need. Smiles all around and a willingness to please. In general, there is always a great deal of ... Read More
We have just completed a 25 day cruise from Lisbon to Cape Town and we enjoyed every moment. The staff were amazing catering to our every need. Smiles all around and a willingness to please. In general, there is always a great deal of criticism about the food on board ships but really, I found nothing wrong with anything served on this trip. We have cruised often and I know that regular cruisers have high expectations and can be infuriatingly demanding. In fact we had a few of those on board and you can see how they carry their misery on their faces. Born to complain that's what I say. There is always a bit of boredom with food, especially after a long cruise but to my mind, Seven Seas Mariner catered perfectly. The entertainment was fabulous and the dancers so friendly spending time with the guests. Marla, the social hostess whom we met on another cruise ship years before was a blessing making us feel even more at home. Having full free Wi-Fi access was another added on board pleasure. Yes, we will most definitely be back and thank you for a really great holiday. Read Less
Sail Date October 2015
I am a solo traveler, by choice, and when I saw that Regent was offering a 25% single supplement, I called my wonderful travel agency and inquired. I also learned that there were discounted business/1st class air accommodations if I ... Read More
I am a solo traveler, by choice, and when I saw that Regent was offering a 25% single supplement, I called my wonderful travel agency and inquired. I also learned that there were discounted business/1st class air accommodations if I wanted to pay for the upgrade. I did and was very pleased that I did. Flights were smooth, pickup in Venice, Italy was simple. Off to the ship. Spent about an hour being wined and dined as the last touches on my suite (890--a great balcony suite) were being attended to. Met my two (2) stewards: Nelma and Dinesh. Gave them each a couple of extra buck$ and asked them just to look out for me. And they did My suite was attended to each and every time I ventured out, whether for food, a walk, or an excursion. I never knew they were there but could tell when I returned to my suite. Good was great. My first night I dined at Sette Mare for my first pounded veal chop Parmigiana. It was delightful and several couples around me asked what it was that I ordered. What a wonderful way to start my cruise from Venice! Visited Croatia, Montenegro, and Korfu over the next several days. The excursions, free (but obviously included in the cruise price) were excellent. Back on the Mariner, tried the Compass Rose for a wonderful Osso Buco, escargot, great wines, etc. Did Prime 7 and was able to pull off two (2) nights at Signatures. Prime 7 was a minor let down, but the duck breast at Signatures made up for my poor choice on the prime rib at Prime 7. Missed Sicily due to rough water for our tenders; passed on Rome (did it two years ago) and ventured to Lucca; passed on Florence (been there/done that) and took a different excursion, one well worth the change. Monte Carlo, Cannes, Nice, St. Tropez--the wine tastings were spectacular! The Pool Grill gave me great lunches and some mixed cocktails which I really did mix on all my days! I think I had one of everything! The big BBQ on one of the nights was grand--great BBQ and a great band with lots of dancing and singing. I had free wifi and enjoyed this and I did have some nice on-board credits, which I did take advantage of. Can't say that I was 100% happy with the price of a massage. Very expensive for a so-so rub down. Probably will never venture there again unless they offered me a great price. Disembarkation was a piece of cake. I love this, my 2nd Regent cruise. (Did the Navigator in 2007.) I hope Regent continues to wake up and offer good, reduced single supplement deals in the future, and if they do, they will continue to have a loyal customer. Read Less
Sail Date June 2015
We've recently returned from a fascinating cruise to Alaska. A pity the cruise didn't start in the UK because we're not at all fond of flying. We first flew to San Francisco, and were pleased that our package with Regent ... Read More
We've recently returned from a fascinating cruise to Alaska. A pity the cruise didn't start in the UK because we're not at all fond of flying. We first flew to San Francisco, and were pleased that our package with Regent Seven Seas included an upgrade to Premium Economy on the long 11 hour flight. Two nights in SF gave us the opportunity to visit Alcatraz. Because it's hugely popular, we would recommend that any readers here who are contemplating a visit should book as we did online, a good month or so before you travel. We managed a fairly early ferry across to the island, and the excellent organisation there meant that we were really not aware of crowding most of the time. Worth every dime! The following afternoon we boarded Seven Seas Navigator for our journey up to Alaska. We had cruised last year on SS Mariner in the Med, and had appreciated the smaller numbers -- 700 --- on board. Navigator is even smaller, taking just 450 passengers. Its size, and the fact that ours was the very first Alaskan cruise this year, were deciding factors in what proved a really memorable holiday. We were the only cruise ship in all the ports visited; it must be horrendous when these tiny places are overwhelmed by several large ships arriving at once. May is one of the drier months in an extremely wet part of the world, and we were incredibly lucky to experience only half a day's rain (and that was at sea!). Indeed, when we reached Ketchikan, towards the end of our cruise, the temperature was pushing 20 degrees. We did experience a day of very windy, rough weather as we headed towards our first port of call, Astoria in Oregon State, the worst we have come across on any cruise ---- many passengers wisely stayed put in their cabins. Included excursions gave us some interesting things to do off the ship---- our favourite was probably the whale-watching trip near Juneau (we spotted Orcas and Hump-backs, sea lions and harbour seals) Perhaps because of its size, we found Navigator to be a very friendly ship, with staff remembering drink choices etc., and we found making friends with fellow passengers easy. The inclusive nature of Regent cruises means all drinks are available at any time ---the problem is trying to say 'No'! Our very competent Cruise Director (as last year too) was Lorraine Weimerskirch, and her boundless enthusiasm ensured a successful cruise. Food and service were superb, and although Navigator has one speciality steakhouse restaurant we would have been happy to eat in the MDR (Compass Rose) every night. Our only criticism of the cruise is that Navigator does look rather 'tired', with outdated, somewhat gloomy décor. The Prime 7 Steakhouse, is crammed into a rather narrow space alongside the main Buffet restaurant, and would perhaps benefit from being moved to the more central location currently occupied by the casino machines. But this ship IS currently awaiting a re-fit, so fingers crossed...... We finished the cruise in Vancouver, and would like to commend the excellent Four Seasons hotel, where we stayed two nights. The hop-on, hop-off buses there were, however, a total disaster. Do read the Tripadvisor reports before wasting your money! A fabulous cruise, then, and although Alaska is a place we enjoyed but wouldn't rush back to, we are certainly looking forward to another cruise with Regent! Read Less
Sail Date May 2015
My sister and I cruised on the January 7-17, 2015 Regent Navigator out of Miami. We booked the least expensive run of the ship fare and were hoping for an upgrade due to her Gold Level (75+ nights) and my Silver Level (25+ nights) status ... Read More
My sister and I cruised on the January 7-17, 2015 Regent Navigator out of Miami. We booked the least expensive run of the ship fare and were hoping for an upgrade due to her Gold Level (75+ nights) and my Silver Level (25+ nights) status on Regent. We got what we paid for and the cabin was on deck 5 near the compass Rose restaurant with a large window. We wouldn’t have been able to use the balcony as it turned out except for one day in a port that was not on the original itinerary due to rough seas. The cabin was excellent in every way and the service outstanding. We sailed out of Miami and flew into Miami International Airport, an enormous facility. My sister flew from California and I from New York. Regent made out flight arrangements (included in the price of the cruise). The arrangements were horrible. Next time on a cruise leaving from a domestic port in the US, we will make our own flight arrangements and then take advantage of the many hotels in the area that offer reasonably priced pre-cruise hotel packages with transportation from the airport to the hotel and then to the port. Last year we cruised on the Mariner out of Venice and we upgraded to Business Class and the arrangements were not an issue because we spent five days in Florence before the cruise. The Captain adjusted the itinerary because we could not use tenders due to choppy seas for the ports for Turks and Caicos, so we were diverted to Frederiksted in St. Croix instead. The place to see was a long and expensive taxi ride into Christiansted. Regent left us there with the suggestion that we take taxis on our own without any guidance as to taxi fares, etc. and no reimbursement for the all-inclusive tours, etc. offered. Although we booked the least expensive cabin, this is still a very expensive cruise. There was absolutely nothing to do in the run-down US owned island. Also, St. Bart’s was a lovely exclusive island, however we arrived on a Sunday when all the shops were closed. That was a disappointment too. The food was first class, and the open bars with piano music wonderful. The shows all began at 9:30 PM and we missed them all. My suggestion to Regent would be to simulcast the shows on the cabin TVs for those of us who like to dine late or go to bed because we had an early morning tour planned for the next day. I hope that Regent will consider doing this in the future. My sister came down with an upper respiratory infection and spent three days in bed. She received excellent care from the ship’s doctor Kathia Pinzon who was kind, caring and knowledgeable. For those of us e addicted to the Internet, it was down more than it functioned. Internet service is available throughout the ship and with my sister’s Gold status it was free for our cabin. I was also able to call home every day, which was a great benefit too. The "Enrichment" lecture was about the US Civil War and had nothing to do with our cruise and was not of interest to the travelers from other countries aboard the ship. My sister, a college professor, found that the lecturer was bring and we gave up after the first half-hour. We will absolutely sail with Regent again sometime next year.   Read Less
Sail Date January 2015
We sailed on "Seven Seas Voyager" in June 2014 and had such a wonderful trip that we booked on "Seven Seas Navigator." Wow! It's like we are on a different (and much inferior,) cruise line! First, the ship ... Read More
We sailed on "Seven Seas Voyager" in June 2014 and had such a wonderful trip that we booked on "Seven Seas Navigator." Wow! It's like we are on a different (and much inferior,) cruise line! First, the ship itself.... Negatives: "Navigator" seems old and tired. There is a positively ALARMING prolonged vibration at times when underway...and we were on the top passenger deck, Deck 11. I saw this mentioned before we sailed in other reviews, so obviously Regent knows about it. But, clearly, they have done nothing to correct it. Nor do they mention or explain it onboard. It's like the proverbial "elephant in the room." The stabilizers, which I believe I read were retrofitted to this ship, do not do much to dampen roll. Additionally, the ship's short length accentuated pitch (forward-to-back motion.) Both combine to provide a much less stable cruise than "Voyager." The rugs and upholstery throughout the ship are stained and often worn-looking. The furniture and paneling are dinged, banged-up and scratched. The first water run into our bathtub was always rusty, (though it did clear quickly.) Here's a BIG one for us. Most of the deck where the Connoisseur Club smoking lounge is positively stank of cigarette smoke. Just walking from the front elevators to the Seven Seas Lounge, where most tours met, resulted in my hair and clothing stinking of smoke for several hours. Phew eee! The 3 elevators, both fore and aft, are arranged in a semi-circle, not in a straight line like "Voyager." I assume this is because "Navigator" is so much smaller. The problem with this is that they wait a very short time after coming to the summons of the button. You have to stand in front of the middle one and sprint to catch whichever of the side ones comes. (We joked that they had a sensor to tell them where you were standing, so the could offer you the one furthest away!) I rolled my husband around on a wheelchair we rented, and we missed A LOT of elevators because it was so difficult, on the padded carpets, to get him to the open one on time. We saw people on foot get left behind, too. We could see when we were ashore that only the very large, high-priced suites had the very comfortable "rattan" lounge chairs and tables on their balconies that we enjoyed in our Penthouse Suite on "Voyager." Our Penthouse on "Navigator" had metal chairs with plastic mesh fabric. Not as comfortable, at all. Positives: Can't think of any for the "physical plant." We should have had our first cruise on "Navigator," not on "Voyager!" Food & Beverages..... Negatives: Service was very slow and spotty, especially at La Veranda and the Pool Grill. It seemed as if the wait staff was more concerned with their own agenda that with the passengers' comfort or needs. At the Pool Grill, we heard a staffer, whose back was turned to the buffet as he worked on equipment behind the buffet, tell a man starting to dish up his breakfast from the that "The Breakfast Buffet here is closed. Go inside to La Veranda." I informed him that the food was still sitting RIGHT THERE, and that I was going to dish up breakfast! He did not object. For heaven's sake!! Repeatedly, main course dishes were not cleared to make room for our dessert. Indeed, wait staff would be busy setting up for the evening dinner service at La Veranda, when it becomes Setti Mari, rather than attending to the guests they had at present. When asked, they did clean the plate, but not the salad plate, rolls, etc. Often, we weren't offered beverages until we asked for them. Service could also be very slow in Prime & and Compass Rose. We spent almost 2 hours getting dinner at Compass Rose, and actually left without dessert because we had sat so long, with out empty entreé dishes before us We didn't want to wind up spending close to 3 hours for the complete dinner. THAT goes from "leisurely" to "too slow!" The beef onboard, whether at Compass Rose or at Prime 7 (which features "USDA Prime beef," they say) was tough AND virtually tasteless, except for the Filet Mignon, which was tender and tasteless! We noticed this on "Voyager," too, and chalked it up to European beef. We had anticipated a good, American steakhouse steak, at least at Prime 7. At these prices, why doesn't Prime 7 have dry-aged prime beef?! They promote it a so special, but it's not special at all. The pasta salads at the Pool Grill were often dried-out, with hard, chewy pasta. Undercooked? Left out too long? Can't say. The first "house" red wines offered were always sharp, rough and acidic. The Sommelier always brought a softer, mellower red when asked, however. Every "Rum Punch" I ordered (when in the Tropics...!) was prepared differently...light and dark rum/only light rum, different amounts of juice and Grenadine, different garnishes, some handled and some dispensed with tongs, etc. Positives: Except for the tough, tasteless beef, the food was very, very good. It was cooked to perfection, and very tasty. (BTW, steaks were always cooked perfectly, as ordered, too.) The pastry chefs are wonderful! Everything they made was delicious! (Too delicious!) Plates and utensils were always clean, with new utensils for each course. Wine glasses in Compass Rose were polished and sparkling. Butler Service: As with "Voyager," our Butler, Abhi, was WONDERFUL. He seemed to truly CARE about our experience. Once, I was in line to talk to Destination Services about a Tour the next day. He had simply seen me walking there with my Tour Tickets as he took a wheelchair passenger upstairs. He came straight back down and asked me what I needed, telling me to go relax while HE took care of it for me. Abhi kept our Suite positively perfect, keeping the refrigerator and fruit dish stocked and bringing us the single-malt Scotch we wanted. He served us dinner, from the Compass Rose menu, on the nights we couldn't face the spotty service at Compass Rose, and breakfast on the mornings we had early tours. He even got me some special almond cookies from the Setti Mari menu! Our butler on "Voyager," Samir, was similarly attentive. I really think the Butlers have their OWN code of conduct, setting for themselves the highest standards of care and concern for their clients. They are a true asset to Regent! Personnel in general: Our personnel problems were mostly related to my husband's need for a wheelchair for long walks. In anticipation, we actually rented a wheelchair, rather than ask Regent personnel to provide one, as we had on "Voyager." There were many, MANY wheelchair-using or elderly passengers on this ship. (One woman was 94!) We imagine that they all shared our problems: It often seemed to us as if this was an "Outward Bound" cruise. The Tours were so strenuous and unaccessible! Indeed, walks to the "tours" were often up to a mile, UPHILL, even if the tour itself was not strenuous. However, unlike some lines, Regent provided no pier-shuttles...you had to walk from the ship or miss out! The "Enrichment" lectures were a wonderful asset tour trip...even though Regent did not provide a way for my husband to appreciate any of the cultures he mentioned. DON'T THEY KNOW THE DEMOGRAPHICS OF THE MAJORITY OF THEIR PASSENGERS?? The people who booked this cruise, by and large, older and sometimes handicapped in some way. But the ADA simply does not apply with this ship! The Destination Services Manager was oppositional and uncaring. Because of her, we cancelled tours we had been looking forward to. She insisted they were "too long a walk," or "too strenuous" for my husband, even with me pushing his chair. In retrospect, she was often wrong about this, since it was eminently possible to wheel him to a tour and keep the wheelchair there for our return. (He can walk, climb steps, etc., but doesn't much stamina.) BTW, I had to push, because no one from Regent was available to do so!! This was not the case on "Voyager." They wheeled him to faraway busses, etc. The Security Staff at the gangway were uncordial and grudging in their assistance to me. My husband could walk down the gangway just fine, but I (I'm 69) could not get his wheelchair down myself. I usually had to ask someone to bring it to the pier for me. Then, no one EVER offered to help me wheel him. Luckily, on Roatan (The place with the mile+ uphill walk,) a Port Security officer carried us on his golf cart to and from the ship. Even I could not have negotiated that grueling walk! I assume it is so long because Royal Caribbean, who built the Port facility, wants passengers exposed to the many, many shops enroute to the busses. hence, they offer no transportation that would by-pass those shops. I can only speculate that Regent gets a cheaper docking fee by also forcing us to endure that long walk, rather that providing us with transport to the busses.   Read Less
Sail Date November 2014
Our first Regent cruise was on "Voyager" in June 2014. We enjoyed it so much that we booked this one from Miami to Cozumel, Roatan and Belize. At first, we were disappointed with "Navigator." The warm, empathetic ... Read More
Our first Regent cruise was on "Voyager" in June 2014. We enjoyed it so much that we booked this one from Miami to Cozumel, Roatan and Belize. At first, we were disappointed with "Navigator." The warm, empathetic personal care we got on "Voyager" seemed to be lacking. Staff seemed very task-oriented, and not very personal-service-oriented. I mentioned this to the gentleman in charge of this area, and changes were immediately apparent. Staff priorities changed dramatically. We even overheard other diners mentioning it at breakfast. One man said to his wife, "Gosh. They cleared my empty dish right away!" Kudos to Regent and to this manager for being receptive to passenger comments and wishes! "Navigator" is a pleasant, compact ship that fits into many smaller ports. There are fresh flowers everywhere, and lovely places to dine. It IS plagued with an alarming vibration while underway. This is something Regent should address, even if it means taking the ship out of service for a while. There is also a strong, very objectionable smell of cigarette smoke throughout much of the midship area on Deck 6. Surely, better ventilation of the Club Connoisseur, which is the smoking area, is possible. I must say that Regent apparently has not looked carefully at the demographics of their passengers. A great many of our fellow passengers were elderly (one woman was 94) and many were using canes or wheelchairs. However, most of the shore tours planned by Regent required a very great deal of walking just to get to the tour. Unlike, say, the Carnival ships we saw at some ports, Regent does not provide a shuttle to the pier entrance, or to the tour itself. This caused us to have to cancel one planned tour and take another, and to entirely skip touring at another port. At Roaten, we would have missed the tour, which required an uphill walk of over a mile. Luckily for us, a Port Security officer took pity on us, both before and after the tour, and drove us in his golf cart. Read Less
Sail Date November 2014
This is a difficult review to write because everything was exquisite. From ease of boarding to the welcome we received from our concierge upon arriving at our suite and everything that followed. The meals were great, the wine selection ... Read More
This is a difficult review to write because everything was exquisite. From ease of boarding to the welcome we received from our concierge upon arriving at our suite and everything that followed. The meals were great, the wine selection excellent and the shore excursions plentiful, educational and very scenic. Most of all the crew were awesome, pleasant and always ready to help with even the smallest detail. The periodic ship wide briefings by the Cruise Director and the Captain were timely and informative. Regent's all inclusive concept is truly all inclusive; no nickel and dimeing, everything is there for your comfort and enjoyment and made readily available by a super crew. Read Less
Sail Date October 2014
This was our 2nd regent cruise and our first on navigator. Love that everything is paid for so you're not signing checks all the time. The small size of the ship made getting around without elevators easy. Self service laundry was ... Read More
This was our 2nd regent cruise and our first on navigator. Love that everything is paid for so you're not signing checks all the time. The small size of the ship made getting around without elevators easy. Self service laundry was great as we had been on a land trip for 7 days so didn't have to bring lots of extras. Staff generally very helpful but not as "over the top" as our 2007 cruise. Food quality was very good but there were a few not so good food events. The included wines are clearly a level below 2007. We requested one wine at Sette Mari, and it didn't come until we were through our dinner and had to ask twice. Then they brought us the wrong wine, a chianti we can get for $3.99 in New Hampshire. I do expect at least $10 wines on a luxury line. When we finally found a wine we liked, Edna Valley Chardonnay, they we're put of it. The lamb chops were tough in both Prime and Sette Mari. The roast leg of lamb was fabulous so something's up with the lamb vendor! At la veranda for breakfast, we didn't realize you could request pancakes, French toast and eggs Benedict from your waiter, so we just ate the buffet and omelet stations eggs. The waitstaff should tell customers this. Compass rose had a great sit down breakfast but it is slower. When you have an exclusion, la veranda is great. There is also a coffee bar where they make cappuccino, etc. and it was excellent with a friendly barista. The room is very roomy. The tub is unnecessary for us but some people like it. It does provide a place to hang laundry if you hand wash underwear. Mattress needs replacing but I think that will happen at dry dock. My husband (220 pounds) kept sinking. I did fine but we had to switch sides of bed. Balcony was adequate but we found we rarely used it. We were up on deck. This is one itinerary where an ocean view would have been fine. Entertainment was much better than we expected on the small ship. Jamie and his wife we're excellent hosts as cruise directors. Skip the captains meet and greet and the party for past time cruisers had nothing special in way of food or drink so unless you want to meet other past cruisers, skip it. They should have at least had a raffle for another dinner at prime 7 or a tshirt! Weather in alaska is very iffy so be prepared. The trip to Hubbard glacier was spectacular as we had a clear day. The trip out of Seward not so good as it was cloudy and rainy. Poured in Ketchikan. White river railroad in Skagway was still fun even with clouds and Rain but my guess is it's great on a nice day. The sea otter tour is excellent as is the boat trip into tracy arm - pay extra, it's worth it. If you don't do a land visit, definitely pay for a flight and land on a glacier. While the food was good, it did get boring after a week. They should change the menu a little more. I wouldn't want a cruise longer than 7 days without more food options. All in all, a good cruise but maybe not worth the premium price . I might do Celebrity in a suite and pay for the specialty restaurants and the wine I want and still end up several thousands ahead of the game. Read Less
Sail Date June 2014
I sailed back to back Eastern and Western. I am a widow and senior citizen travelling alone. I was hoping to meet people. The Asst. Cruise Director Mark formed a group called Social Travellers. We met at 6:45 for cocktails, (6-8) people ... Read More
I sailed back to back Eastern and Western. I am a widow and senior citizen travelling alone. I was hoping to meet people. The Asst. Cruise Director Mark formed a group called Social Travellers. We met at 6:45 for cocktails, (6-8) people came, different each time. Then we all went in to dinner together with Mark and he had 2 of the entertainers dine with us. It made me feel so welcome and comfortable. Because it is a small ship, the ambiance was wonderful, people were very friendly. The food was excellent 90% of the time. The all inclusive feature made it so much more relaxing, not having to pay, and sign and tip. The entertainment really pleasantly surprised me considering the size of the ship. The main negative was the inacessibility of the pool, no steps only a ladder which my shoulders couldn't handle.The Spa prices were outrageous. They would sell more if their prices were more reasonable. All in all it was a wonderful warm winter interlude. I would go on Regent again if I find an itinerary I like. Read Less
Sail Date February 2014
This was our best cruise experience ever. What we look for in a cruise experience has changed over the years. Where once we thought a balcony was superfluous, we now enjoy the solitude of a personal space escape. Voyager was by far our ... Read More
This was our best cruise experience ever. What we look for in a cruise experience has changed over the years. Where once we thought a balcony was superfluous, we now enjoy the solitude of a personal space escape. Voyager was by far our most enjoyable cruise to date. Our Penthouse C cabin was spacious, had plenty of storage, room to move around, the separate shower (full size, not Euro size) and tub was great, and the size of the balcony was the best ever. Knowing a glass of wine on the balcony would be waiting for us at the end of each excursion day was delightful and relaxing. We did the math before choosing Regent Seven Seas and the all included price was comparable to what we would pay on another line for the same level of amenities. While taking a chance that it would be worth the greater price up-front, we were not disappointed. The excursions were managed very well, very efficient, the destination staff members were friendly, informative and efficient. The only improvement I would like to see would be port maps included in "Passages", and a port weather report posted 24 hours in advance rather than 12 hours. The dining was enjoyable in every venue. Food presentation was very nice and portion size was appropriate. The dining staff provided the best service ever. All staff members spoke English very clearly which was appreciated. The ladies in La Veranda were lovely, upbeat, funny, and a joy. The men were equally as attentive, humorous, and created an enjoyable environment. The Compass Rose staff were very attentive and had a few special folks that made dining something for which to look forward. "Newman" from Bali was a delight and addressed us by name all over the ship. We looked for him in every venue knowing he would make our dining a fun and delightful event whether it be informal at the pool grill or reserved and elegant. He led the servers in a rendition of "let me call you sweetheart" for our anniversary celebration. Our butler and stewardess, Saraj and Ni, never missed a beat. They were always charming and moved in and out like stealth. Everything was taken care of without ever having to ask. They made our anniversary very special and memorable. I won't provide details so as not to spoil for anyone else looking forward to a special celebration. Suffice it to say our cabin and dining crew brought me to tears of joy. The evening canapes were excellent and could have doubled for entrees. Compared to other lines, this was the best by far. Having a glass of wine with canapes, at dinner, an after dinner drink, all without worrying about the bill made the experience that much more enjoyable. We love history and looked forward to the lectures. Unfortunately, the lecturer on this cruise would put an insomniac to sleep. The content was ok, but the delivery was painful. The captain was a bit of a marble mouth as well. Sorry. I know his skills are in steering the ship. However, a little expression in his voice and clear articulation would have made his announcements more encouraging. We would definitely recommend the Voyager for anyone looking for understated elegance and sophistication, good food, exceptional service and comfort. Read Less
Sail Date July 2012
General This ship/trip report (Safaga, Egypt to Barcelona, Spain) has been structured for better clarity, and this way you can skip the section(s) that don't appeal to you. It is rather detailed, so if you just want a quick overview, ... Read More
General This ship/trip report (Safaga, Egypt to Barcelona, Spain) has been structured for better clarity, and this way you can skip the section(s) that don't appeal to you. It is rather detailed, so if you just want a quick overview, you might look elsewhere. Before the cruise Documentation arrived somewhat late due to a new system. However, it was well structured and pleasant to read. Compared to earlier, this is an improvement. We flew into the holiday resort of Hurghada a few days ahead of the cruise and stayed at the Sheraton, half an hour from the port of Safaga. This would be our second cruise with RSSC Voyager. Pre/Post-cruise packages We initially wanted to join the Cairo-Luxor package, but considering our flight cnx and the political tension in Egypt, we later decided not to. Passengers that did, seemed to be fairly happy though, and all of them arrived in time for departure (after a rather long bus trip from Luxor to the ship) Embarkation This part began with a rather unpleasant incident, mainly because of incompetent and arrogant egyptian port officials. It costed us quite some spoilt time, from arriving to this small port of Safaga until reaching the ship. Thus, be warned for this place, at least if you are planning on arriving individually. Ship Assuming that several readers already know the ship, I won't mention much about that. Technically that is. Maybe it should be mentioned, that the ship received a few upgrades (new carpeting everywhere and some other minor changes) in September 2011. However, standard cabins have remained unchanged. In due time some upgrades will be necessary here. It is interesting to compare some figures (passengers space ratio and passengers/crew ratio) with other 4* to 5*+ ships (Douglas Ward -- see below, gives the Voyager only 4*+ though, just "a tad" under the score needed for 5*). Ship pax sp. r. pax/crew r. DW rating / points RSSC Voyager 59,0 1,65 4,5* 1'698 pts Crystal Serenity 62,6 1,7 5* 1'702 pts Seabourne Odyssey 71,1 1,3 5* 1'787 pts Hapag-Lloyd Europa (*) 70,4 1,4 5*+ 1'851 pts Carnival Splendor 37,0 2,5 3*+ 1'393 pts Silverseas S. Shadow 72,8 2,5 4* 1'445 pts MSC Musica 36,2 2,6 4* 1'462 pts * According to DW, this ship, the only 5*+ in the book, is mainly suited to germanspeaking passengers Of course these are just two aspects of a ship. Douglas Ward's "Complete Guide to Cruising & Cruise Ships" gives quite standardized opinions. The book is to my knowledge widely accepted by most cruise professionals. It is also quite a Handbook (Part 1) about all aspects of cruising for people just new to this way of travelling. Opinions by individuals (like you and I) can, as you probably know, vary considerably... But, as they say, you get what you pay for. On the other side, organisations like Cruise Critic or Conde Nast Traveller, just to name a few, give the opinions of a lot of passengers at a given time. Accomodation We had a standard cabin (suite, in companyspeak) on deck 9, midship, 355 ft2 / 33 m2, including a small balcony (teak floors) with a table and two conventional chairs. The cabin, nicely decorated has about everything you'll need. Walk-in closet with enough hangers, drawers and space for your shoes. Large safe. Also in the cabin itself is enough storage space. Kingsize bed with very good mattresses. We always bring our own pillows (tempur-type, the best there is) as these seem to be unknown by those cruising companies offering speciality pillows. Large fridge to be filled to your liking. Fresh fruit, replenished daily. Mirrors everywhere. Comfortable sofa, chairs (3) and a cocktail table. Bathroom large enough for size M. Enough storage space for his/hers stuff. However, shower stall is definitely only for maximum size L. Xes and up, be aware. Then there is the mandatory (?) bathtub, that most people I've spoken to hardly use, and one washbasin. Getting rid of the tub would leave space for a second washbasin and a larger shower stall. Service Is generally quite good. The staff is genuinely friendly and most guys really go out of their way to please the passengers (why some cruising companies have started to call us guests is somewhat strange -- we are still on a ship, not in a hotel, right?). In a few days most head sommeliers (In the Compass rose as well as in the Veranda) knew which wines and waters we liked. Even some of the waiters (like Dylan) did. The two special restaurants are run quite well with excellent service. Room service (used only once - in the morning) was quick and efficient. In the Cafe we normally only needed eye contact with the indian waiter at the coffe maschine (forgot his name), plus two fingers in the air -- and our cappus arrived within minutes to the table where we had sat down. In the restaurants the food normally arrives quickly. On the other side, we were always one of the first couples to arrive and to order. Could make a difference. In the Compass Rose, the staff should try to slow down their "speed" a little. Handling by receptionists, GM, cruise consultant, pursers and the like was professional and very good. Food and beverage Compass rose (main restaurant): Food quality generally quite good with some exceptions. Occasionally the main dish arrived luke warm. As the plates leave the kitchen hot (acc. the Chef!) it probably has to do with the large amount of covered plates arriving to the stations together, and (naturally) not being delivered to the tables at the same time. Various excellent wines (changing daily) for dinner. If your taste was different, there were always sufficient alternatives available. We hardly enjoyed brakfast here because of tight schedules in the mornings (excursion buses waiting!) as it took longer here than at the other (selfservice) breakfast alternatives. Prime 7 (steak house) and Signatures (cuisine franaise) are reservation only (no charge) restaurants with excellent food and wines (charges only for exclusive wines from a separate list -- that we never tried. The free wine selections are "tres bien", believe me). La Veranda, the italian restaurant at the uppermost deck (with a nice view and also some outside tables), was really our favourite "eatary" for breakfast, lunch and dinner. Buffets for appetizers, soups and salads, and main dishes from the menu (dinner only), served individually. Good to very good food as well as wines and mineral waters (Perrier and San Pellegrino). The room temperature however, was often really icy. Why?? The "Pizzeria" is not excactly what you would expect. It is just a window in the wall in the starboard part of La Veranda, and only open during lunchtime, serving slices of two different styles pizza (Margarita and a daily changing variety). The Cafe has the best speciality coffees (espresso, cappucino etc.) onboard. But sitting space is rather limited and not excactly cosy. Observation lounge A nice place on deck 11 to sit and watch the bow of the ship plowing thru the waves. Normal bar service at fixed hours. Pianoplayer in the evening. Voyager lounge: Midship on deck 4 next to the atrium (which reaches to deck 11). Dancing floor and a stage for music and entertainment. Bar service in the evening. Horizon lounge: At the aft of the ship with an outside lounge area. Dancing floor with room for 6-piece band. Bar service at fixed hours. Afternoon tea trivias as well as bingo. Entertainment The 2-3 shows broadwaystyle that we visited were rather professional and enjoyable -- had it not been for the terrible loudness over the loudspeakers. As if that was not enough, the female leadsinger of the shows (otherwise quite a good singer and artist) had to scream into the mikrophon now and then. We talked to several other passengers sharing our opinion and mostly also refraining from going to the shows as well. I spoke to the cruisedirector and other officers a couple of times about this -- with no noticable result. The same problem goes for the music at other spots and occasions, like the lounges on the pool deck. The latter is a great place to have lunch and a chat with friends. However, as soon as the music starts -- forget about conversation. Even if we were sitting at the other end of the deck (and music)... This wouldn't be a topic at all -- if we were onboard a Carnival ship or the like (where I will never be found alive). But mind you, the average passenger on this ship is probably 65 or above! However, this nuicance seems to be a desease that is spreading all over the cruise industry. And as long as not more passengers complain and in stead rather keep their fist in the pocket or just stay away -- things won't change. I wonder what it is, that keeps the the cruise directors and others from applying some changes... And more passengers from complaining. Public rooms Spacewise more than sufficient. Very well maintained. Rest rooms extremely clean and well cared for. Even tissues at the inside of the door (for those guys that don't wash their hands afterwards). A cosy library (but only a few chairs) with several daily newspapers (satellite prints). Seating in the restaurants could be less cramped. Particularly in Compass Rose, where the chairs are very comfortable, but very, very bulky and heavy. Ports For this cruise there was quite a selection (10) of interesting countries and ports to visit. The organization of the different excursions (90% free of charge, unless you want to take a helicopter ride or so) was excellent. Timing for debarkation; buses, guides, intinaries and so on, very good. Probably the most impressing trip for us was the halfday tour to Efesus (port of Kusadasi) in Turkey. Spa and Fitness The fitness room (with the machines) is for a 700 pax ship absolutely too small. Particularly when used also by entertainment staff... I tried a couple of times to get some workout on a maschine -- no chance, always full. On the other hand, next to this location is a rather big, empty room that obviously only now and then was used by some of the artists for their daily stretching or whatever. The same problem goes for the sauna and the steam room. Both of them (male department) are fully booked (!) with more than 4 visitors. Same goes for the steam room, which is also way too hot. I can't speak for the rest of the spa as neither I nor my wife paid a visit there. Miscelleneous - RSSC (and others) should quit promoting the silly "2 for 1 fare", it is not impressing anybody these days. Or do they really expect somebody to pay the "normal" fare?? - A chokolate on your pillow in the evening s nice, but the flavours could change once... - Dress codes are fine -- but only when enforced. It is like speed limits; if not enforced, they cease to exist. Some passengers show up at dinner in the same outfit with which they toured the desert during the day... - Even ashore you are recognized and friendly greeted by staff members on short leave (for example the Veranda waitress Olga, one of several). Nice. We have experinced the opposite on other ships, even though the crew members in question knew you quite well (on board...) - We were lucky to have our old, italian friend Mario as our very special captain. Grazie! - One evening there was a strange "happening". Everybody should take a glass and position themselves in gangway and shake hands with everybody, including the passing officers. Red and white (sour) wine was served by some of the waiters. I hope everybody washed their hands afterwards (although I hardly believe so...). Hygiene? - Thank god (and RSSC) that we aren't continously being pictured all the time!! - Plastic sunloungers and corresponding tables might be ok on a fun ship... But on a ship like the Voyager? - Restaurants are often closing too early for passengers returning in the afternoon from excursions, wanting to have a late lunch. Not everybody is satisfied with a burger or a hotdog on the pool deck. - Cleaning the pool decks in the morning should be done earlier - How come the silly art auktions have not yet been abandoned on this kind of ships? - The ship is very quiet, no unneccesary announcements, no elevator music and such. - Value for money? Generally good! - Rates per day? Vary considerably from trip to trip (check!). This time ok. - Internet room: Always free screens, internet speed very good (being satellite) - Kids club missing, an advantage - Fresh whole wheat rolls should be available for breakfast - A computer class would be appreciated - As there is a daily meeting for AA people, why not a regular gettogether for christians? Like a bible study or somehing like that? Perhaps not politically correct? Or there are more AA's than believers? Disembarkation Everything perfectly organized. Group by group left the ship between 8 and 9 am. We said goodby among the the last passengers, found our suitcases right away and could make a short walk to a waiting cab which took us to the BCN airport. Passenger mix As always the main part of the passengers originate from N. America. A few come from Europe (mainly the germanspeaking countries), Australia, NZ, Asia (we had a "geisha" and her husband with us -- quite nice people), latin countries and others. Perhaps 10%? Of course, you don't get to know everybody... However, the ship is definitely geared to the North American clientele. I sometimes wonder though, if not some of the passengers rather should have chosen a Carnival ship. With regard to their manners... Bottom line 50% of the passengers are repeaters... Read Less
Sail Date November 2011
If Regent Seven Seas had only made a couple of minor errors I wouldn't be writing this review but our experience was one of incompetence and disinterest in customer service from booking to stepping ashore at the end of the trip. The ... Read More
If Regent Seven Seas had only made a couple of minor errors I wouldn't be writing this review but our experience was one of incompetence and disinterest in customer service from booking to stepping ashore at the end of the trip. The good news is that the ship is fine (and there are only 500 other people), the service and food is excellent (but four or five stars, not seven) and the scenery is superb. The butler and maid that came with our suite were both delightful but I wouldn't pay the premium. The bad news is the hassle of dealing with Regent. They just don't get it when it comes to customer service. To start with, as first timers, we took their brochure literally - ie that all shore excursions are included. No they aren't. Many or most of them are chargeable and at a significant premium to what you would actually pay locally. Sorting out excursions took at least five phone calls and as many emails - largely because their web site isn't up to making changes. Booking dinner in the premium restaurant (only once allowed per voyage) for a birthday was another struggle; again their website didn't work on the day that bookings opened and by the following day the restaurant was full on the evening of the birthday we wanted to celebrate so more phone calls and emails. Arriving at Vancouver airport we weren't on the list for hotel transfers nor did they believe we had paid for them. We insisted they check; they insisted we produce paperwork as proof. Eventually they accepted their error. Not a good start. Then towards the end of the week we discovered that they didn't have us booked on the correct shore excursions (despite a printed confirmation) and these were now full. Finally they booked us on the wrong departure schedule despite confirming it in advance. None of these in isolation would have been a problem but in every case the initial response was "no" rather than "how can we fix this for you". It seemed to be a pervasive attitude that it was my problem to live with, not theirs to fix. Maybe it is the cruise industry or maybe we had unreasonable expectations but we won't travel with Regent again until and unless they sort this out. Read Less
Sail Date June 2011
This was our 4th Regent cruise and it was as we expected. The food choices were excellent and the food quite good although we detected a slight reduction in the availability of higher price food items; no doubt a result of higher food ... Read More
This was our 4th Regent cruise and it was as we expected. The food choices were excellent and the food quite good although we detected a slight reduction in the availability of higher price food items; no doubt a result of higher food costs, generally. The liquor selections are top shelf and the house wines were very well selected. The wine stewards could be a bit on the snotty side, however. Staff is friendly and most are more than capable with a few clearly in the "training" stage. Our housekeeper, Janice, was a delight and remembered out names every time we saw her. The rooms are always spacious; yes, there were some creaks but the interiors are mostly wood and the creaks were certainly not constant, nor annoying. (We creak, too!) Our cruise had a good mix from multi-generational families with children to young couples to middle-aged to older folks. The library is well-stocked and the casino is active (when open). Regent offers a very broad range of tours, most of them free. We especially recommend the White Pass railroad tour and any tour to view the wildlife. We will continue to use Regent whenever we cruise. Read Less
Sail Date June 2011
We're retired and we enjoy sailing. After over 150 nights on Regent, we've considered it our favorite and we always anticipate our next Regent cruise. Sadly, things are not what they once were. The first hint that things had ... Read More
We're retired and we enjoy sailing. After over 150 nights on Regent, we've considered it our favorite and we always anticipate our next Regent cruise. Sadly, things are not what they once were. The first hint that things had changed happened at embarkation. In the past we arrived at the pier and walked onto the ship. In December 2010, we arrived and were guided upstairs to be seated where we waited to be called to the registration desk. We arrived at noon and at 1pm, we were still waiting to be invited to board. The Ship and cabins: Decorated for the holidays, the ship and cabin were as lovely as we remembered. Everything sparkled! Dining is important to us. In the past Voyager's meals were memorable. Sadly, on this cruise, the meals were a sore point. We ate mainly in Compass Rose, the main dining room. While food was nicely presented and always hot, it was generally bland and uninteresting. Some main course dishes such as tournedos and butter-poached "mini" lobster tails( two to a plate) were properly cooked and tasty. Others including the hamburgers(ordinary preformed patties), pasta, lamb shank, and fish were tasteless or chewy. Not the fine cuts that we had come to enjoy in the past. Deserts looked wonderful but were ordinary tasting. In LaVeranda, the alternate evening dining venue, the antipasti table was bountiful. The soups were hot and delicious. But the pasta course should never have left the galley. The pasta was so stiff(far beyond al dente) that it did not bend on the fork. The main course, shrimp wrapped in pancetta over broccoli,was an embarrassment. The dinner plate was presented with four small shrimp and two pices of broccoli. Also, there was a long delay between the soup course and the main course. The server apologized profusely about the lag in service. In Prime 7, one of the two speciality restaurants, the oysters Rockefeller was presented on a totally ungarnished beige plate. The shells skated around the plate when it was served. The onion soup with a miniscule amount of cheese was hot but tasteless. The main course of strip steak was cooked to requested temperature but lacked flavor and was chewy. In Signatures, the other speciality restaurant, we enjoyed the best meal on the ship with fine service. The staff is the best ambassadors for the ship. The entire staff work their hardest to please. On the holiday cruise, the staff seemed cut to the breaking point. Although everyone worked to their utmost, there were lengthy waits for service. On the first night in Compass Rose, after waiting for wine service, my husband finally got up from the table to find a dining room manager to request wine. That had never happened in the past. At breakfast, we had 30 minute waits between courses. Again, at lunch, after waiting 45 minutes for the main course, a turkey sandwich, my husband was ready to leave! Now tours are included in the cruise price. We sampled several and found them to be tedious with long fillers and wait time. For example, in St Martin on the America Cup race, the total sailing time amounted to 30 minutes out of two hours of wait and talk. The entertainment onboard was an improvement. The present performance company features dancers and two vocalists and they were far superior to the former company. They did three shows and a Christmas performance. The social director Lorraine and her assistants were outstanding. Their energy from morning until late at night was unbelievable. The all-inclusive cruise fare(air, cruise, tours, tips, and wine and liquor) are seductive inducements. However, if quality, fine cuisine, and attentive service are important to you, Regent may not be the best choice. All in all, Regent is just not what it used to be! We will probably sail with them again and hope things shape up. In the meantime, we will try another cruise line. Read Less
Sail Date December 2010
We are long time users of the Regent line, and many times a cruiser, this Regent cruise will be the last. Apart from the racial prejudice of Regent between American and British guests, which we will come to later, there is something ... Read More
We are long time users of the Regent line, and many times a cruiser, this Regent cruise will be the last. Apart from the racial prejudice of Regent between American and British guests, which we will come to later, there is something lacking from the old Raddison line way of doing things. Regent have just not got it. Whether or Regent are still a 6star line, as Regent boast, we have our doubts, the cabins are looking tired, they need a spruce up, and updating. The food seems to be cheaper, poorer quality, we have had exactly the same type of food, and service, as 4star lines we have been on. You are expected to pay 2.5 times the cost of a 4star line and we do not think that Regent warrants the extra cost. But the real gripe is the bias that Regent have between their American guests and their British ones. We flew into Miami at the start of the cruise, Regent forgot passengers, and some were left for 5 hours at Miami airport waiting for transportation to the overnight hotels, some passengers made their own way, at their own cost. Regent did provide $200 on board credit for these passengers, which we felt was totally inadequate. Come to the end of the cruise and for disembarkation at Iceland to go to the airport. We had delivered to our cabin on the Wednesday, a form which stated that Air /Cruise passengers would receive complimentary transport with a panoramic tour ending at the airport in time to get our flights. As Regent had booked our flights and our cruise we expected to be the Air/Cruise clients that the form referred to, not a bit of it. The Air/Cruise clients only applied to Americans. As British Air/Cruise clients we had to pay $139 each. This was only told to us on the Sunday, after a meeting with the General Manager who said he would try to get it sorted out, he said on the Monday that we had to pay, just two days before we disembarked. We do not think he did anything, as the charge to our account was shown as the Sunday. When I spoke with the tours supervisor, Katja Bross, she said that it only applied to American clients, I pointed out that we were Regent Air/Cruise clients also, and why did it not apply to us, the Brits. She agreed that it was racially discriminatory, and the General Manager, after a meeting with him, also agreed that it was racially discriminatory, but when asked why the Brits are discriminated against, he could not answer. So Regent WHY do you discriminate against the Brits? We have not yet received a reply to this, even though I handed a letter, direct to the General Manger on board the ship 2 days before we docked Read Less
Sail Date April 2010
We had booked the cruise with a travel agency in Dallas. I had requested everything to be first class big handicap friendly suite for my parents, handicap friendly limos to and from the airport, etc. My Dad was recently diagnosed with ... Read More
We had booked the cruise with a travel agency in Dallas. I had requested everything to be first class big handicap friendly suite for my parents, handicap friendly limos to and from the airport, etc. My Dad was recently diagnosed with Leukemia as well, so we wanted this to be a special cruise for the three of us and our caregiver. We had traveled on Carnival, Celebrity and Princess before. Carnival was a nightmarish cattle call of humanity...Celebrity was middle of the road with very unfriendly staff and Princess was great but crowded, so we were attracted to the fact that this ship only had 490 passengers and over 800 staffers. After we booked the rooms (I was disappointed that no handicap rooms were available...more about that later), I researched the Navigator online. Apparently it started out as a Russian research ship, then was converted to cruise ship, refurbished in 2006-2008 and the company was subsequently sold from Radisson to Regent. The only negative thing I could find was a lot of discussion online about the famous Navigator rattling sound so I brought as portable fan with me just in case. After 8 days on the Navigator, let me just say that even with my room (531) right next to the dining room, THERE WAS NO RATTLING SOUND to speak of in my suite. I did hear some rattling upstairs prior to some of the shows but that was it. My parents are almost 80 years old and spoke with many of their friends who had traveled on both Regent and Crystal and most found that Regent was far superior in service and food. The average age on Regent was also in the 50-60 range, while everyone told us that Crystal's age was about 80. All drinks are inclusive (Cokes AND spirits) with Regent, so that was a plus as well. We didn't book it until about 90 days before so we ended up paying about $3000/person. The airfare was booked using Advantage miles so we saved about $500/person there. American Airlines was wonderful to work with regarding my father's use of a wheelchair. They called me prior to our departure from Dallas. Someone from A/A was always there for us to help lift my Dad into his seat, whether in Dallas upon Boarding or Fort Lauderdale upon arrival and going back as well. KUDOS TO AMERICAN AIRLINES!!! The limo to the airport in Dallas was great (memo to wheelchair users...better to get a handicap bus next time with a wheelchair lift) but the real nightmare was in Fort Lauderdale. Our travel agent's first screw up was booking a trailer/van to pick us up!!! There was no way my Dad could be lifted into that contraption so I had to call her and she snapped to it and got us a limo (for $210...the going rate for the 3 minute trip to the cruise ships). We didn't get to the docks until about 2:00 (after waiting 45 minutes for the new limo to show up) but once we got there I felt like royalty after being greeted by the Regent staff. They were everywhere!!! "May I help you..." "Yes sir..." "Let me get that for you..." Now I know we are paying for the service BUT IT SURE FELT GOOD!!!! We were greeted with champagne and they even rolled my Dad all the way to his room where we found the next nightmare....The travel agent had requested that a ramp be placed in the room so that the bathroom floor was flush with the suite AND IT WAS NOT THERE....HELP!!!! Well we called the Regent staff (Martha was especially helpful) AND THEY BUILT A RAMP FOR US IN ABOUT 30 MINUTES!!!!! AMAZING SERVICE!!!! I went to my suite and was very pleased with the size of the room. It was especially spacious for me since I was all by myself in the room. Huge walk in closet with safe and wood hangers. Beautiful marble shower and separate tub. Big flat screen TV. Separate sitting area. At first I was disappointed that I had one of the few rooms with no balcony but honestly since I only slept, dressed, showered and ate breakfast in my room during the cruise, I really didn't miss it that much when all was said and done. We changed for dinner and ate in the Compass Room. I loved the fact that there was no assigned seating (like being in the 3rd grade on most ships) and we could dine at whatever time we chose, within reason for dinner and breakfast. Also 24 hour room service, which their caregiver used at 1:00 a.m. to order a sandwich, which got there hot in about ten minutes!!! I ate breakfast almost everyday in my room after that and it got there right on time, was hot and delicious EVERY SINGLE TIME!!!!!! After dinner they went to the show and I went to the casino. I love poker and craps and was disappointed that they had taken out the poker table, but was quickly assured by Helene, the casino staff manager that the craps table action would more than make up for it. AND SHE WAS RIGHT!!!! I spent most of the next 6 nights at the craps table either right after dinner or after the show for the evening and met some great folks there (Chet, Danny, Kirby, Richard) and the casino staff was fantastic!!!!! KUDOS TO HELENE!!!!! Quite by accident we met the couple in 529, which was the room in between our two rooms and we spent the rest of the cruise with them (Holly and Joe) and their friends (Chris and Jamie). I won't say more, except we have met new friends for life and are still communicating with them and we have Regent to thank for bringing us all together (the first thing or the second thing?...what thing?...OOOOOUUUUUUU!!!!!) We ate dinner one night in Portofino's and was disappointed by the food...EAT AT COMPASS!!! The shows that I saw were mediocre at best. The Buddy Holly impersonator was about as good as a bad Karaoke singer and the Vegas Rat Pack review was just awful (how can you do Elvis with no sideburns or sunglasses? how can you do Dean Martin without a drink in your hand??). My parents and their caregiver loved the Motown show and everyone talked about how our caregiver was dancing on her feet throughout the whole show (I guess she was easy to spot, what being the only African-American woman on the ship!). There was always room at the pool...I never had to wait for anything...It was just wonderful!!!!! One very bad incident. Our caregiver had a seizure in Puerto Rico (she had a history of heart problems) and had to be hospitalized and we later flew her home to Dallas...(NOTE...ALWAYS BUY TRIP CANCELLATION INSURANCE,,,IT PAID FOR HER ENTIRE HOSPITAL STAY, THE FLIGHT HOME AND ALL ARRANGEMENTS,,,WHEW!!!!). The quality of food was excellent, especially the soups which were indescribably delicious!!! The level of service was amazing, especially since ALL TIPPING WAS INCLUDED!!!! I had a massage, which was awesome and my Mom had two complete makeover days (all free since when we boarded we all had any where from $300 to $600 ship credits given to us to spend on massages, cigars, Regent wear, etc.) Look...if you want a non stop party cruise with lots of screaming and yelling and drunk idiots, THIS IS NOT FOR YOU...But if you want class, fine dining, great company, quiet and efficient service, then by all means...BON VOYAGE!!!! I AM DEFINITELY CRUISING AGAIN WITH REGENT!!!!!!!!!!!!!!!!!! Read Less
Sail Date January 2009
We have travelled worldwide and vacationed a lot. But never cruised, For my 60th Birthday we decided we would try it. After considerable research and lots of friends recommending Holland America, Cunard, Princess, we opted for midsize ... Read More
We have travelled worldwide and vacationed a lot. But never cruised, For my 60th Birthday we decided we would try it. After considerable research and lots of friends recommending Holland America, Cunard, Princess, we opted for midsize luxury with Regent. I liked the all inclusive idea. We added a 5 day land tour also booked with Regent which subsequently we regretted as it would have been better to do land tour first and end on a high of luxury cruise ship, rather than be disappointed even by 5 star hotels. and a bus with guide and others was not what we wanted. Next time we would still cruise with Regent but hire a car and do our own tour. Regent booked and included flights from Orlando, met us in the Vancouver air baggage claim and that was last we saw of our bags until we reached our suite onboard. A private car took us from air to ship terminal. The TSA were still there but were not as annoying as usual. Champagne welcomed us on board, and as it is my favourite drink when mixed with cassis, Kir Royale,we started as it continued for 7 days, free booze throughout trip including wine with all meals. The room was big with a balcony, I would not travel without one. The service was exquisite. Food knockout. We breakfasted in bed every day, and it was about 3 days before we got hang of order card so we ended up with 4 breakfasts every day for the 2 of us. Scenery is fantastic on Inside Passage, and we saw whales, dolphins,seals, and went on some excursions which took us even closer to blue glaciers. All well organised, no queues as we were about 500 folk on a 700 ship. Read Less
Sail Date June 2007
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