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7 Regent Seven Seas San Francisco Cruise Reviews

We sailed for 18 days from San Francisco to New York via the Panama Canal. Prior to the cruise we had a one day tour of Muir Woods and Sonoma, with lunch in Sonoma City - a lovely small town. Embarkation and disembarkation were the ... Read More
We sailed for 18 days from San Francisco to New York via the Panama Canal. Prior to the cruise we had a one day tour of Muir Woods and Sonoma, with lunch in Sonoma City - a lovely small town. Embarkation and disembarkation were the only disappointments, and Regent is not at fault. The 3rd party handler in San Francisco failed to provide transportation to the ship for the majority of passengers. And the New York Cruise Terminal made a two day mess of disembarkation, resulting in some passengers missing their scheduled tour of New York City. Clarifications: The ship was partially refurbished in 2014 - the lounges and dining rooms and other public areas were re-done and are very nice. The cabins and cabin hallways are tired but cabins are still comfortable. The ship will go through a complete refurbishment in 2018. Very clean ship, crew very friendly, good service. Food: Lots of food available. Much is high quality sourcing - fantastic lamb from new Zealand, milk fed veal, shrimp. Excellent bread in the formal dining rooms. Authentic spaghetti carbonara and huge delicious portion of veal schnitzel at Stelli Mari restaurant. Restaurants: In past reviews people complained about the slow service in Compass Rose. We only experienced that once and we ate their several times. Cabin: Loved the walk in shower with large rainshower head. Captain Updates: Gave us detailed updates at noon each day. Gym: Excellent high quality equipment. Fitness Manager rather pushy re trying to up sell. Self Serve Laundry: A great feature on each cabin floor. Swimming Pool: I only used it once as there are no steps going down into the pool suitable for people with mobility issues. The top step in the ladders are too far apart for my legs to reach to the deck. This problem has been resolved in the new Explorer ship. I used the jacuzzis instead. Service: I thought service was good. I'm not a smoker but my travel partner is. Smoking is limited to 3 areas of the ship. Some smokers didn't think the service re appetizers and drinks was as good as it could be. Favorite Parts of the Ship: The 11th floor covered terrace at the back of the ship for breakfast, lunch and dinner. The Observation Lounge and Horizon Lounge when going through the Panama Canal and during a hurricane. Size of Ship: Perfect for accommodating around 700 passengers and 400 crew. The ship never felt crowded. Ports and Excursions: This is hurricane season with hot humid weather. Be prepared for this if you go in September. Due to bad weather we could not dock in Acapulco or Nassau. This is not the fault of the cruise line.Highlights included: Pura Vida private garden tour in Costa Rica, Cartagena Colombia Old and New Town tour (Cartagena is a hidden gem - spectacularly beautiful), post dis-embarkation tour of New York City (911 memorial is outstanding). Age Profile: Suitable for 55+. Average age likely 70-90+. Large number of people with mobility problems - may be a challenge in rough weather. Not suitable for children. Would I go again? Yes Strong Recommendation: Please do not wait until after the cruise to voice your complaints. Bring them up immediately to the crew so they can do their best to accommodate your requests. Be specific re your complaints. This cruise line is really trying to make this a memorable experience for you. Read Less
Sail Date September 2017
As wary cruisers we wondered if we were risking too much committing to a 29 day cruise? Not a problem at all! We selected a cabin midship with no balcony and found we had plenty of options to sit quietly on deck if we chose to. Being ... Read More
As wary cruisers we wondered if we were risking too much committing to a 29 day cruise? Not a problem at all! We selected a cabin midship with no balcony and found we had plenty of options to sit quietly on deck if we chose to. Being low and in the middle, our cabin was very stable and we had a smooth journey for 29 nights. Reports of wild weather nights surprised us. The cabin was spacious with a large wardrobe. Did not use the bath but great shower. Somewhere i read of complaints about the shower stall being "too dark and small to shave legs"!! Maybe if you are half blind, overweight and wearing sunglasses. Ridiculous criticism... The complimentary guest laundry was very useful - don't take too much as it is convenient to use. We did not wear very formal clothing at all. Some brought out the diamonds and full length crystal dresses but absolutely not necessary. Dress as if going out for fine dining. Fellow travellers were mostly 55+, many European and Australasian and many we never even saw! Only a very few children (6?). The second part of the cruise had a different mix of guests with more high end Americans who largely kept to themselves. The quality of the food and drink was exceptional. The selection was outstanding. One could dine on fillet steak and lobster each night if so desired... included wine selection very good with no need to buy list wines (and we are hoteliers/winemakers so very fussy). The staff were all very professional and friendly. Reading some reviews to date I am amazed these people were on the same cruise? Perhaps small things can escalate for some people but we found any small concern was quickly and quietly remedied with no fuss. Complaining about poles on a dance floor that is used for formal dancing by about 8 guests? We loved the dance floor later at night especially the Beatles night! Just be aware that you will hear the moaners and groaners. Stay away from them as a large group of us could not have been treated better nor had a better cruise experience. Shore excursions a mixed bag. As we pre booked so long ago some we chose not to go on by the time they were due. Long days in hot humid places were challenging. Some people had great experiences, some not so good. If you don't like what is on offer then book a private tour. Easy! Concierge service excellent - some booked shows in NY . Entertainment varied if that's your thing. Lots of activities of your thing. We loved sea days to relax and enjoy the sea air, read and chat. Others need stimulation and entertainment with plenty of that on offer. Good spa facilities. Intention to use gym not eventuated! All the fellow travellers we interacted with thoroughly enjoyed their cruise. If you travel with an open mind, show respect to the staff who only want to please and be thankful for the opportunity to experience this level of luxury, you will love Navigator! Great ship, just the right size for us and being all inclusive could not have been better value. Read Less
Sail Date July 2017
We've recently returned from a fascinating cruise to Alaska. A pity the cruise didn't start in the UK because we're not at all fond of flying. We first flew to San Francisco, and were pleased that our package with Regent ... Read More
We've recently returned from a fascinating cruise to Alaska. A pity the cruise didn't start in the UK because we're not at all fond of flying. We first flew to San Francisco, and were pleased that our package with Regent Seven Seas included an upgrade to Premium Economy on the long 11 hour flight. Two nights in SF gave us the opportunity to visit Alcatraz. Because it's hugely popular, we would recommend that any readers here who are contemplating a visit should book as we did online, a good month or so before you travel. We managed a fairly early ferry across to the island, and the excellent organisation there meant that we were really not aware of crowding most of the time. Worth every dime! The following afternoon we boarded Seven Seas Navigator for our journey up to Alaska. We had cruised last year on SS Mariner in the Med, and had appreciated the smaller numbers -- 700 --- on board. Navigator is even smaller, taking just 450 passengers. Its size, and the fact that ours was the very first Alaskan cruise this year, were deciding factors in what proved a really memorable holiday. We were the only cruise ship in all the ports visited; it must be horrendous when these tiny places are overwhelmed by several large ships arriving at once. May is one of the drier months in an extremely wet part of the world, and we were incredibly lucky to experience only half a day's rain (and that was at sea!). Indeed, when we reached Ketchikan, towards the end of our cruise, the temperature was pushing 20 degrees. We did experience a day of very windy, rough weather as we headed towards our first port of call, Astoria in Oregon State, the worst we have come across on any cruise ---- many passengers wisely stayed put in their cabins. Included excursions gave us some interesting things to do off the ship---- our favourite was probably the whale-watching trip near Juneau (we spotted Orcas and Hump-backs, sea lions and harbour seals) Perhaps because of its size, we found Navigator to be a very friendly ship, with staff remembering drink choices etc., and we found making friends with fellow passengers easy. The inclusive nature of Regent cruises means all drinks are available at any time ---the problem is trying to say 'No'! Our very competent Cruise Director (as last year too) was Lorraine Weimerskirch, and her boundless enthusiasm ensured a successful cruise. Food and service were superb, and although Navigator has one speciality steakhouse restaurant we would have been happy to eat in the MDR (Compass Rose) every night. Our only criticism of the cruise is that Navigator does look rather 'tired', with outdated, somewhat gloomy décor. The Prime 7 Steakhouse, is crammed into a rather narrow space alongside the main Buffet restaurant, and would perhaps benefit from being moved to the more central location currently occupied by the casino machines. But this ship IS currently awaiting a re-fit, so fingers crossed...... We finished the cruise in Vancouver, and would like to commend the excellent Four Seasons hotel, where we stayed two nights. The hop-on, hop-off buses there were, however, a total disaster. Do read the Tripadvisor reports before wasting your money! A fabulous cruise, then, and although Alaska is a place we enjoyed but wouldn't rush back to, we are certainly looking forward to another cruise with Regent! Read Less
Sail Date May 2015
Before you read any further, I am sorry this is such a lengthy report. I hadn't intended that it would be, but by the time I’d finished..... well you decide. Whilst we are not new to cruising, just new to Regent Seven Seas, and are ... Read More
Before you read any further, I am sorry this is such a lengthy report. I hadn't intended that it would be, but by the time I’d finished..... well you decide. Whilst we are not new to cruising, just new to Regent Seven Seas, and are just one of the growing number of UK residents who are now enjoying this cruise line. It was the Itinerary that first attracted us to this particular cruise. Generally speaking, Alaska cruises last just 7 nights and either go North from Vancouver/Seattle or return South from Anchorage/Seward with full on port intensive itineraries. Our Regent Seven Seas cruise on "Navigator' was 12 nights, starting in San Francisco and finishing in Vancouver and had a couple of sea days in which to truly relax and restore your energy. Whilst Regent are a Luxury cruise line, I can genuinely say that we experienced the most 'classless' cruise to date. We loved that once outside your Suite, everyone was equal. There were no Lounges on the ship we weren’t able to access, and our multi national fellow cruisers were all friendly and welcoming. The dress code for the whole voyage was Smart Casual (no Jacket required) which in this day and age of Air Travel Baggage costs, was a major plus to us. The following is more a report of our journey rather than a review of the ship, although I have gone into some detail in places !!! I hope it inspires those who have never been to Alaska to give it a try, and if you can afford to do it with Regent, then do so - you most definitely won’t be disappointed. With only 470 passengers, embarkation in San Francisco was an organised and quick process. We were onboard and sipping our first glass of Champagne within minutes and made our way up to Deck 10 where a Buffet Lunch was being served in La Veranda. Regent are an "All Inclusive" luxury cruise line and we were soon enjoying a selection of wines to accompany our superb lunch. Service was excellent and the staff friendly and helpful. Our cabin was ready just after 2.00 p.m. We had a Concierge suite on Deck 7 which was extremely spacious. The bathroom had loads of storage space, a full bath and large walk-in shower - toiletries were L'Occitane. The walk-in dressing room was roomy and had ample hangers & double height hanging rails. Three open shelves, six drawers and a line of coat hooks - even I hadn't packed enough to fill this room !!! Oh, and they also provided an umbrella, blankets & binoculars ! The remainder of the cabin contained a Queen size bed, extra long settee, easy chair and coffee table which could be adapted to a full size dining table for in-room dining. Along the side wall opposite the settee was a beautiful built-in unit which provided a desk with drawers, plugs, mini-bar fridge, Illy Coffee maker, interactive TV and DVD player, glass cabinets with glasses, ice bucket & anything else you might need to entertain guests in your suite. There was a separate dressing table & stool by the bed with sufficient plugs for hair dryers etc. By comparison, the teak floored Balcony was a bit bland, but perfectly functional with two chairs and a small table. You can order two bottles of your favourite 'tipple' to be placed in your cabin along with your choice of mixers, soft drinks, slices of lemon etc. Your Steward keeps everything replenished on a daily basis. The requisite safety drill took place in the Seven Seas Lounge, and everyone appeared to take notice of what was being said - unlike some other cruises we have been on where some folk feel the need to talk and make fun of this procedure !! We sailed out of San Francisco Bay, and under the Golden Gate bridge in the late afternoon, to the sound of Tony Bennett's "I left my heart, in San Francisco" - just magical, what a wonderful way to start our adventure. Navigator is a small ship compared to many, and consequently there is not a wealth of choice of dining on board. Having said that, it was sufficient for our needs, and I didn't hear anyone else complain. The main dining room is Compass Rose which is silver service and has an extensive menu for breakfast, lunch and dinner. You can choose the Buffet Restaurant (La Veranda) for Breakfast or Lunch, but in the evening this area becomes two separate 'speciality' restaurants. 'Sette Mari' which has a wonderful selection of Italian & Mediterranean dishes, and 'Prime 7' which is Regents signature restaurant with the most wonderful steak's and seafood dishes. You have to make reservations at the latter, and it is so popular that if you want a specific day and time, this is best reserved on the internet prior to your cruise. We ate once at Prime 7 and 4 times at Sette Mari, and it was nice to be able to experience these two 'speciality' restaurants without being charged an entrance fee! Unless you like to dine very early (6.30 isn), you might end up having to wait for a table in Sette Mari, but this is no hardship when you can relax and enjoy an aperitif in the Lounge Bar above. We were never kept waiting longer than 15 minutes. I have touched on the fact that you are not charged any extra for 'speciality' dining, I probably should give my thoughts on Regent's "All Inclusive” experience. Apart from the Spa, Shops, Casino, Internet plans & ultra premium drinks - absolutely everything else on board is FREE. Well, not exactly free because you have paid a high price for your cruise up front, but the knowledge that each day your cruise line is not out to take your money at every opportunity is absolute heaven. No photo's, no gratuities, no shore excursion charges - just step on board and RELAX AND ENJOY. How many times have you sat and argued with yourself after dinner whether or not to have a Brandy or nightcap, and then thought about the extortionate price which would be added to your onboard account, and then decided not to bother? No such worries on a Regent cruise, have what you want when you want - its all included. No worries about your final onboard account. For the 12 nights we were onboard, our Final Account totalled $69 for laundry !!!! Other points worth mentioning are:- FOOD - Very subjective, but we found it to be extremely good, and cooked to our liking every time it was requested. The wines offered at each meal were of a good quality, but if not to you liking, there was never any problem finding one that you were happy with. SERVICE - Absolutely the best service we have ever encountered without being over the top. ENTERTAINMENT - The whole entertainment team were professional and provided a good level of entertainment each evening. We felt there was something for everyone. We especially enjoyed the "Broadway Tonight", "Dawning of Aquarius" & "Piano Men" which was a celebration of the music of Elton John and Billy Joel. That doesn't mean to say that the other shows weren't fabulous, just not as appealing, musically to us. We also enjoyed the "Big Screen Popcorn Movies" - Saw four superb films either during the day or in the evening. ENRICHMENT LECTURES - Eric Ball was our "Alaska" expert and he did a sterling job of keeping us informed throughout the cruise. His enthusiasm for his subject was clear to see. Now for our ports of call: ASTORIA, Oregon - We did the "Astoria Ale Trail" which was great fun. Our tour guide was very friendly and informative. Our mode of transport was a local School Bus so a bit cramped. We visited three local breweries and tasted three beers in each one. Tasty little snacks were provided throughout our journey to soak up the alcohol. The town is set in a very picturesque harbour, and is famous for being the location used in filming some of the scenes in the Goonies and Kindergaten Cop. Our guide perfectly described this town as "A lovely little drinking village with a fishing problem". This was a lovely trip, and the small amounts of alcohol helped in making new onboard friendships! SITKA, Alaska - Our tour was the "Sea Otter & Wildlife Quest". The weather was a bit drizzly, but it didn't detract from the absolutely fantastic scenery all around us. What a beautiful place. Our tour Catamaran was waiting on the docks. Dress warmly on this tour as the wind chill when you get going can take your breath away. The Catamaran is well designed and provides ample places on different levels for the camera enthusiasts. It is a bit early in the Alaska season for there to be a glut of wildlife to see, but we weren't disappointed by the sea otters, sea lions & porpoises that came out to greet us. The Captain & crew of our boat became very excited when we spotted the first grisly bear of the season strolling along the shore, and eventually we lucked out and saw a couple of whales. I have to say though, that even if we'd not seen any wild life, the beautiful scenery all around us would have been enough for me. We decided to have a quick walk round the town before heading back to the Ship, but to be honest, there didn't seem to be much to see, and it was raining, so maybe we weren't open to seeing the best of Sitka town. SKAGWAY, Alaska - Today's tour is "White Pass & Yukon Scenic Railroad". We didn't dock in Skagway until 11.00 a.m. and our tour wasn't due to start until 12.30 p.m. In hindsight, we should have stayed onboard for an early lunch before joining our tour, but we were eager to get off and see Skagway. In reality, Skagway town is an 8 minute walk down the dock to the shuttle bus, and then a 6 min ride into town. By the time we decided it was a bit dicey to take the shuttle before our tour, it was pretty much too late to get back on the ship and have lunch. It soon became obvious that those who had been to Alaska before, had already learned this lesson!! We'll know next time !! The train station is directly opposite where the ship docks. Navigator had reserved the whole train, and we made our way to one of the rear coaches. I had been told that the best views were had from the left hand side going up, and they were right. The train climbs almost 3,000 ft in just 20 miles of ever changing, but ruggedly beautiful scenery. There is a commentary as you pass various places of interest. At the top, the views were fantastic. Thick snow is still lying in places, and the vivid greens and blue's of the water as it slowly melts is fabulous. You don't get off at the top, the train just stops, the engine turns round, and you do the reverse journey back down the mountains. Once back down, we took the option of being dropped off in town rather than taken straight back to the ship. The town is pretty touristy, but lovely to walk round and great photo opportunities all around. Plenty of places to eat and drink, and it goes without saying that the backdrop of the snow capped mountains made the whole day an unforgettable experience. ICY STRAIT (Hoonah), Alaska - We did the "Whale & Marine Mammals Cruise". Once again, the scenery is jaw dropping, and the fact that we had beautiful sunshine was a bonus so early in the season. Icy Strait is known for its wealth of wildlife and it didn't disappoint. We saw hump back whales, a family of Orca's, sea lions and most exciting of all - 2 killer whales which made the whole boat erupt - the commentator kissed the Captain, the Captain hugged a crew member and everyone jumped up and down !!!!! Apparently killer whales are rare in this area, and here we had two !!! Such a beautiful and memorable experience. After the cruise, we set off on our second tour of the day - "Forest & Nature Tram". We boarded our little tram for our journey into a small part of the Tongass National Forest. Apart from the odd sighting of the world's longest 'zip-line' above our heads, we enjoyed a wonderful journey through the peaceful forest, and along the pebble beach coastline. We were given time to beachcombe or just sit and enjoy the silence. We saw a bald eagle catch a fish out in the bay which was too heavy for it to fly with. Instead the eagle swam, flapping its wings to shore - just an amazing sight. Eventually, it flew up into the trees above our heads to its nest with two hungry mouths to feed. I just love Alaska. HUBBARD GLACIER, Alaska - Up early this morning to see the sail up the Fjord towards Hubbard Glacier. I had thought that I'd seen some magnificent scenery already in Alaska, but this just blows your mind. It was cold and windy as we sailed slowly towards the Glacier, but the sun was out in full force which gave us a bright blue sky backdrop to the never-ending white glacier. We stood at the Bow of the ship and were in awe of what was in front of us. Suddenly the wind dropped and it went silent. The captain had managed to get us up close to the glacier despite the floating ice all around us, and - well there are actually no words to describe what we felt. Everyone on god's earth should be given the opportunity of seeing this. Every now and then, the silence was broken by the sound of thunder and a loud cracking noise which heralded the calving. Just a wonderful experience. JUNEAU, Alaska - The ship docks right in the centre of town, and right next to the Mt Roberts Aerial Tramway station. We had an early breakfast and bought tickets for the ride up to the top. Tickets are $32 for a day's pass, so it was a bit expensive for us who only had an hour and a half to spend up there before our organised tour. It was worth it - on the way up, we saw two small bears playing on one of the trails, we passed a bald eagle sat in its nest, and were treated to fantastic views from all directions at the top, including the sight of our ship way below us looking like a 'dinky toy'. We had time to visit the Nature Centre and also see a very interesting 15 minute video in the Theatre about the Tingit's. We also did our first every floatplane trip here - "TAKU Glacier Lodge Flight & Feast". We paid extra for this tour, but it was worth every penny. A minibus transferred us from the ship to the floatplanes. We took off over the water and flew right over our ship before heading out over the surrounding mountains. We had earphones that cut out the noise of the plane, and provided a running commentary throughout the flight. The experience was jaw dropping, and there were a few "wow's" and "ooo's" to be heard. There were 10 of us aboard our little plane, and there were 4 planes. We each landed on the lake at the foot of TAKU Glacier, and made our way to the rustic Lodge where they were preparing a Wild Alaskan Salmon BBQ - delicious. Even the local bears came out to eat the left overs from the BBQ. You have time to take a 20 minute trail through the forest behind the lodge, or you can just sit on one of the many benches or swings and just enjoy the fantastic view of the Glacier. I would vote this the best trip of the whole cruise. The smiles never left our faces. KETCHIKAN, Alaska - We had to tender at this port as there were four other cruise ships in town. Two tours booked today:- "Misty Fjords Seaplane Adventure" - another floatplane which we paid extra for. We actually booked this one as a fallback position in case the TAKU Glacier flight had to be cancelled. We didn't want to come home from Alaska and not have experienced one of these flights. So we've ended up with two flights. This one was so different from the other - instead of snowy mountains, we flew over lush rain forests, fast flowing rivers, and dramatic valleys. Every now and then, our pilot spotted bears and he'd drop down so that we might be able to get a better sight of them - this without fail frightened them away, so no bear photo's today!!! We landed for about 15 minutes on one of the Fjords before taking off and returning to Ketchikan. The whole journey was just 2 hours and left us enough time to enjoy the town and go to the "Alaskan Lumberjack Show" in the afternoon. This latter show was ok, but I would only do it again as a 'filler'. It was fun, but very touristy. We had enough time to walk round Creek Street which was interesting as well as being touristy. Later in the summer one of the main sights in this area is the salmon run, but we are too early in the season for that. INSIDE PASSAGE - A full day of scenic cruising - glorious weather and fantastic scenery. Not as dramatic as the rugged mountains we had seen further North, but beautiful in their own way. VICTORIA, BC, Canada - This is a beautiful city, and feels very 'British'. We had originally booked the "High Tea at The Empress" tour, but changed our mind whilst onboard and moved our booking over to the "City Tour and Butchart Gardens". I'm so glad we didn't miss out on the Gardens. I'm not usually that interested in such things, but I wouldn't have missed this trip for the world. Absolutely stunning design features and colours - even though its only spring and the full colour of summer has yet to be planted. We spent three hours wandering around before continuing on the coach tour round Victoria. VANCOUVER, Canada - We disembarked here. There was a bit of a delay and we had to wait in the Seven Seas Lounge for our number to be called, but we were off by 9.30 a.m. and in the Taxi queue by 9.40 a.m. We stayed in Vancouver for 2 days before flying home to the UK. So much to see here. We'd pre-booked the HOHO Trolley 2 days pass which provided transport all round Vancouver. We also enjoyed the Capilano Suspension Bridge, Grouse Mountain at Sunset, Vancouver Lookout, Fly Over Canada - a not to be missed 'ride'/'attraction' at Canada Place, and a lunch at ‘The Teahouse’ in Stanley Park. AND FINALLY: As you've probably realised by now, we loved our "Regent Experience", and you may not be surprised to learn that we have already booked a further adventure with them next year. Having said that, we are unlikely to join the vast group of cruisers who sail exclusively and pretty regularly with Regent. Unfortunately, our finances won't allow for that. But every now and then, Regent produces an Itinerary that makes their "All Inclusive" a more reasonable value for money. This first of the season cruise to Alaska is one of them, and I think we have found another next year. How many more there are is something I am going to enjoy looking for.   Read Less
Sail Date May 2014
I fear we are now spoiled for any other cruise line. We set off from New York at the beginning of the month and returned home to Scotland on 25th September. In San Francisco we stayed in the Four Seasons, which was great. I am going to run ... Read More
I fear we are now spoiled for any other cruise line. We set off from New York at the beginning of the month and returned home to Scotland on 25th September. In San Francisco we stayed in the Four Seasons, which was great. I am going to run out of superlatives in this review. Like a previous reviewer, the fact that everything is paid up front is a huge plus. The staff are wonderful in all departments, though our steward and stewardess were particularly wonderful; helpful, unobtrusive, friendly and never obsequious. It was good to get dressed up for the two formal dress evenings and equally good not to have to most of the time. The food was superb in all the restaurants. We enjoyed the company of fellow guests, particularly those from Liverpool, Elgin, Australia and the two entertainers who befriended us from USA and Ukraine. Jamie, the Cruise Director was helpful and ever present. I am not sure if or when he slept. The excursions we went on were uniformly good. Not all guests were happy with all their choices, but we enjoyed them all, having chosen ones that would take no more than four hours and did not involve shopping. Why would you do that somewhere else when the cruise was going to end in New York? The entertainment in the Lounge in the evening was extremely professional and entertaining. Singing and Dancing were superb, particularly from the principals in the crew cast. The band were great. We particularly enjoyed listening to them on deck on the last day, when the navigator could not get into it's berth. Not the fault of Regent. The Crew capers, the barbecue and beatles night, the Country Fair were all superb occasions when the crew and guests mixed together and had fun. If you want something very posh, this might not be for you. We loved it and have booked next November on Navigator to go up the Amazon. Thank you all on Navigator.   Read Less
Sail Date September 2013
BA to San Francisco (their standards aren't what they used to be!), and excellent overnight accommodation in the Four Seasons (one to return to). Trouble free transfer then views of Americas cup preparation, Alcatraz and sailing under ... Read More
BA to San Francisco (their standards aren't what they used to be!), and excellent overnight accommodation in the Four Seasons (one to return to). Trouble free transfer then views of Americas cup preparation, Alcatraz and sailing under the Golden Gate as we left. Ten port visits meant several days of sailing. More than enough to keep us occupied from bridge lessons, to interesting lectures and wine tasting. An adequate gym, free internet and chance to meet new friends on a ship of less than 500 passengers of which quite a few from Australasia, some UK and European, several North American, and delightful Brazilians next door. Shore trips, all within the price, of high quality and good organisation. We visited a banana plantation, did a jeep safari, sailed round bays in a catamaran in Huatalco, and did a rain forest sky walk all before the stunning Panama Canal. There followed visits to old Cartagena (Colombia), the Caymans to swim with the sting rays (amazing), the Kennedy Space centre, Old Charleston and then New York. The only disappointment was declaring the Everglades a wild life free zone! Good quality wines, cocktails and any other drinks flowed freely. Entertainment for a smaller boat being generally good with a highly versatile 6 piece band (really versatile), visits for a few days from a clarinetist and a magician/ ventriloquist. The Jean Ryan group of dancers were a bit disappointing in the repetitiveness of the dancing and acrobatic moves in their shows and seemed not to make adequate use of the talented dancing duo said to have won awards. The crew show was excellent, as was there wonderful deck BBQ night and the afternoon deck party where they all ran a fun stall. Dining in the Compass Rose -excellent, both service and presentation. Prime Seven steak and seafood was a delight, the bonus being able to eat three or four times on a longer cruise like this. Sette Mari Italian provided good food but again, noting the longer cruise, lacked variation ( especially the starters). What was lacking was a fourth evening eating venue. We were in hot climate and several of us longed for the pool grill to be open in the evening (they did excellent lunches). The only outside dining was a dozen tables at the Italian. Conversation with the F and B manager indicated a lack of staff for a fourth venue. Seabourn and Silversea can do it with smaller capacity ships and a similar staff ratio. Do they need all those butlers for the penthouse suites, our housekeeping staff appeared to do exactly the same as the butlers, noting conversations with several friends. The suite - excellent as was the room service at all hours. Yes a bit of creaking from the false roof and vibration being an old ship, but nothing that some sleeping medicine from the bar would not cure! You need a central cabin. Yes we will go with Regent again (we had been on Mariner before), but might use Navigator for a shorter trip, and use Voyager for its fourth restaurant. Read Less
Sail Date September 2013
This was our 3rd cruise on the Mariner to Alaska, from San Francisco to Vancouver; we have previously sailed on the Voyager to Europe. The hassle of air travel is making us look closer to home for cruises and Alaska and Regent cruise lines ... Read More
This was our 3rd cruise on the Mariner to Alaska, from San Francisco to Vancouver; we have previously sailed on the Voyager to Europe. The hassle of air travel is making us look closer to home for cruises and Alaska and Regent cruise lines are both great. We booked our own airfare using a mileage program and spent a couple of days in San Francisco in advance of boarding the ship. We arrived at the dock about 45 minutes ahead of the official embarkation time and were ushered on board efficiently; we exchanged our documents for a room key in record time and while the cabins wouldn't be ready for another 30 minutes, the staff kept us happy passing around glasses of champagne. We have previously stayed in the Penthouse level suites. These suites are very spacious and comfortable and well equipped, but we decided to splurge this time on the Mariner Suite. Now, we'll never be able to stay in anything less. Extremely spacious, an abundance of windows and a very roomy balcony, plus an extra 1/2 bath. Our butler, Roy, did an excellent job at keeping us in wines. Butler service is nice; afternoon canapes are nice (except that we could never eat too much of this or we'd ruin dinner); but this is an extra that really isn't necessary. The food on the Mariner is excellent. We like the main dining room the best, for its level of service, choice of foods, and overall ambiance. Being able to eat when and with whom you please is wonderful. Signatures, their French restaurant is always a treat - we don't find the food to be overly saucy or fussy. Latitudes, the Asian themed restaurant, has greatly improved - our only complaint is the crystal glassware: they're using the trendy stemless wineglasses which we find uncomfortable to hold and drink out of. Portions in all of the restaurants are on the small side, which enables you to have multiple courses without overeating. The Mariner recently refurbished the Library/general reading area - now it's more efficiently organized and they've made room for a "Coffee Connection" area - sort of like a Starbucks cafe. It's staffed from morning till night, and they prepare excellent espressos, cappuccinos, chai teas, etc.; if you want various liquors in your drink, they're all available. There's also a small buffet, constantly replenished, that's available all day long here. We always find the level of service to be consistently high and this trip was no exception. We particularly like the no tipping policy and the all inclusive wines and mixed drinks plus the stocked bar in your cabin. While we don't drink all that much, we definitely enjoy having wine with dinner, an occasional mixed drink in the observation lounge and sometimes an after dinner cordial. Regent stocks an extensive selection of name brand liquors, wines, congacs, brandys, etc. Anything you might want will surely be available. Alaska is so scenic that even though we've sailed there 3 times, we'd go again in future. Read Less
Sail Date May 2008
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