Regent Seven Seas Romantic Cruises Reviews

First Regent cruise. We were disappointed, compared to our experiences on Oceania and Seabourn, and even Holland America. Here are some of the issues: All the restaurants are understaffed. People worked hard, but are stretched too thin, so service was often slow and spotty. We tried room service from Compass Rose once. A two hour wait from order to delivery. Very few of the crew ...

We have sailed Carnival (1st cruise) Celebrity, Disney when our kids were young, moved up and settled on Crystal. Sadly when Crystal folded, we had to find another "luxury line". This was our first cruise in 3 years, and we had been looking forward to trying Regent as we had heard wonderful things. We actually started this cruise on June 16th in Bilbao, and picked this cruise to see Ireland and ...

Incredibly disappointed with this cruise (May '22 Miami to Montreal). Way too many issues to pay the kind of premium price that Regent commands and significantly below what they claim is a "luxury cruise experience!!!". Start with the disaster at embarkation: Arrived as requested to find about 200+ cruisers standing in line in oppressive heat with only two stations processing people. There were ...

This was our first Regent cruise. Friends had spoken well of them and of course we had seen the TV programme claiming they offered the best and most luxurious standard of cruising. Our pre-cruise stay at the Westin Excelsior in Rome was a mixed experience. The hotel is large and historic but tired . We had a large room and en suite but the shower door was nearly off its hinges and the bottom ...

This was our third RSSC cruise. Second time on the Mariner. The remaining cruise on Voyager. With the new controls on cruising we doubt that we will do a cruise again. So, having reflected, what have we learned? 1) Our first two cruises were with a concierge cabin. The third time was a penthouse suite. A huge difference that we really enjoyed. 2) its important to understand that pre and post ...

We retired in the last year. This was supposed to be a trip of a lifetime - 2 months! Okay, we get it...the corona virus messed things up....but we knew something was wrong the first day. The daily errors got to be a joke. How many times can you get a breakfast room service order wrong? They actually gave us our money back when one of the paid shore excursions was so bad, it wouldn't have ...

We were excited to take this cruise because we wanted to visit the Amazon. Additionally friends had told us how wonderful Regent Cruise lines is The shore trips were marginal and poorly executed. The guides were extremely inexperienced and lacked knowledge The best bird sightings were at the zoo in Manaus. Not what we expected. The food was barely average. It lacked creativity and ...

Regent, “an unrivaled experience” is one I have no intention of replicating. Here is a rundown: 1. Arrival at airport was disorganized. After waiting about 15 minutes in airport we waited about another 45 minutes at the curb. 2. Next morning at hotel, breakfast ended at nine am with checkout at noon then a wait of a further hour+ before bus to port. On the way to port the bus driver kept ...

We have been on over 20 cruises on various lines. We took this because it was the next level up and we wanted to compare it to Oceania. One passenger describe it best when he said about the crew, they are very friending and smile but the just don't understand what you are asking for. Alcohol is included in the price but if you don't drink, the staff does not know what to do with you. I never ...

This was suppose to be a 5 star experience but it was anything but. They didn't go to two out of the 10 ports and only gave us $500 coupon for use another trip which we won't use. They had ending problems and didn't let us know that we were only running on 3 engines instead of 4. Missing two ports with useless compensation was not good. Won't be using Regent again. The shore excursions were ...