1. Home
  2. Cruise Lines
  3. Regent Seven Seas Cruises
  4. Regent Seven Seas Cruises Cruise Reviews

3 Regent Seven Seas Rio de Janeiro Cruise Reviews

We wanted to visit the Amazon. It was worth the price of many sea days (which we normally try to minimize). We just returned, arriving in Miami Jan 6, 2020. It was a solid 4 star experience, based on 20 cruises on 12 cruise lines. The ... Read More
We wanted to visit the Amazon. It was worth the price of many sea days (which we normally try to minimize). We just returned, arriving in Miami Jan 6, 2020. It was a solid 4 star experience, based on 20 cruises on 12 cruise lines. The all-inclusive feature is nice, although for those of us who don’t drink, free alcohol is not a benefit. Not being nickel-dimed is worth it, unlike certain cruise brands. Check-in/boarding was ‘different’ in Rio, where we waited in a hangar like terminal until boarding time, then walked up the ramp into the ship where check-in tables were set up in the reception/atrium area. We’re used to the photos taken - boarding cards prepared etc. check-in process being done in the terminal; however, it was relatively painless and efficient. Our concierge cabin on deck 9 was fine, if a little small. Bathroom (bathtub/shower etc.) was nice, nothing special but no issues (toilet plumbing acted up in our section of cabins several times during the 3 week cruise, but fairly quickly repaired). Food was good, comparable and maybe somewhat better than Oceania, our previous standard. All the restaurants provided fine dining, good ‘everyday selections’ and several new items on the menu each evening. Service was in general very good. The Veranda buffet offered very good selections every day, with fresh fruit, pastries, a breakfast special every morning and eggs cooked to order. Cold cuts, salmon, and such were available every day, along with many kinds of bread/bagels/muffins etc. The dessert selections were very good, along with cookies (everywhere on the ship, all day, beside the cappuccino/Latte machines - a definite self discipline challenge). Lunch selections were varied and also very good. One complaint about the Veranda buffet is that it is only open for breakfast and lunch. If you don’t want to dress up and spend the time to ‘dine’ every night, the grill on the pool deck is your only option. The food there is mostly good and you can order chicken wings, burgers and such, but it is somewhat limited. Entertainment was good. Some excellent guest performers were on board, along with a very good naturalist/Amazonia speaker and an Apollo 9 astronaut. The ships dancers were excellent. The 5 piece band was outstanding. The singers were decent. One show was performed at 9:30 PM, on most days. Excursions: very good. We had no trouble booking excursions (free). Some were booked in advance, a few were booked only days before (our biggest excursion was booked privately, our usual MO when wanting to see a particular attraction(s) without having to compromise, nor wait for a busload of other passengers). Service/hotel staff were very good, with very few exceptions. Reading the small percentage of 1 and 2 star reviews of the Mariner highlights an issue of the passenger demographic that book the 6 star lines; specifically, a good percentage of high-worth individuals, many of whom are getting on in years and have mobility issues; some have airs of entitlement to go with very high expectations. Consideration for others can sometimes be lacking. Example: walking slowly down a narrow ramp with a walker, one old gentleman was overheard saying to his wife (who was trying to move out of the way for those behind), “don’t try to make room, they can just wait”. Another example is getting on and off tenders. Regent does not enforce their own rules about who can and can not ride, consequently, boarding/debarking tenders behind physically impaired passengers can be an exercise in patience – (I am in my late 70’s). To recap, nice interesting cruise. Would we book Regent again? Certainly, given a desirable itinerary. Read Less
Sail Date December 2019
This was our first trip with Regent. Started in Rio & then to West Africa, the Canaries, Morocco, Malaga finishing in Barcelona. The captain & staff were first class. Nothing was too much trouble. Our penthouse suite was kept ... Read More
This was our first trip with Regent. Started in Rio & then to West Africa, the Canaries, Morocco, Malaga finishing in Barcelona. The captain & staff were first class. Nothing was too much trouble. Our penthouse suite was kept immaculately. The included tours were a mixed bag. In Malaga our guide had difficulty shepherding the coachload of passengers through the crowded back streets. On arrival at the Picasso Museum we were informed that only small groups were allowed in & our party would have to be split. As part of the second batch we were asked to wait outside the building. Stood there for 1/2 hour whilst another guide appeared & tried to negotiate admittance. Wasn't worth the effort. None of Picasso's important works were displayed. Even more variable was the food on board. A light breakfast in the room included soggy toast. Was replaced the following day with soggy Danish. Dispensed with these & tried a favoured American staple - waffles. Arrived in equally poor condition. Having sampled some poor cooking we were invited to meet the chef & catering team. They were aware of problems & informed me that these had been "identified". The worst cuisine was in the Italian restaurant when for 3 nights they changed the format to Spanish. My wife's paella was dry. Tasted as though it had been reheated. My own cod dish wrapped in cabbage was inedible. The maître d' explained it was a new dish that had not been well received. Catering standards fell short of other luxury lines. Oceania is part of the same group but offers better food. Read Less
Sail Date March 2014
The Mariner is in need of a major renovation of carpet and updating amenities. The Crew was fabulous, they could not have been nicer and more attentive. The food was surprisingly good with the exception that the sociality dining rooms ... Read More
The Mariner is in need of a major renovation of carpet and updating amenities. The Crew was fabulous, they could not have been nicer and more attentive. The food was surprisingly good with the exception that the sociality dining rooms never changed menus or offered a special for the evening for appetizer or main courses. it was always the same. POOR planning ! Compass Rose the main dining room did change their selection every night and you could count on finding something you want to try. The Pool grill server fresh seafood and did a masterful job of serving a huge hungry crowd most days. Drinks were served none stop around the pool and most people did drink all day and night ..no drunks put lots of liquor was served none stop. The tours and ports of call were on the most part not great but better then not going ashore. Most port were not recommended to go off on your own and that was good advise. LOTS of very POOR people and horrible poverty beyond anything you have ever seen, very disturbing. The Rich are very rich but the hills team with stacked cubes of living space with no windows or doors and hordes of families living like the discarded. I thought the port were beautiful from afar but up close filthy. The ship knew our flight home has been cancel and did not tell us we were not getting out of Rio on American Airlines due to ice in Dallas. The Oceana passenger has been informed that morning BUT we were dumped at the airport with NO HELP to get flights out of South America, It was crazy with hundreds of stranded passengers crushed into the airport and left to find their way home without any assistance from Regent at all. Delays out were estimated at 2-3 days. my husband and I got lucky and brave and found a supervisor to help find us a plane out that night to another city in the states (we didn't care what city ) because going back to Rio and finding a hotel and being told how unsafe it was to be in Rio by ourselves was NOT and OPTION. Read Less
Sail Date November 2013
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click