The Grandeur was our first experience sailing on a Regent ship. When deciding upon the cruise line for our long-awaited transit of the Panama Canal, we selected Regent because had heard good things and we thought it would be fun to try a brand new ship. We were disappointed. The ship itself is a marvel, better than other luxury lines we have sailed. The public spaces are large and inviting. The ...
We have sailed with Regent previously and always found them excellent so chose this cruise to enable us to celebrate our 51st wedding anniversary as we missed out on our 50 th the previous year due to COVID limitations.
Internally the ship is generally looking rather old fashioned. There is not a lot of public areas and the outside deck at the stern by the Horizon Lounge is fitted out with ...
Pre-travel: Regent communicated clearly and timely on any and all requirements, protocols, etc.
Embarkation: Very smooth check-in process given the circumstances.
Food/ Drink:
-The quality of some ingredients seemed to be a notch below what we have experienced in the past. Examples: Breakfast fruits, salads at lunch and dinner, as well as inconsistent steak cuts. On the contrary, all of ...
We read , and foolishly believed the slogan” the most luxurious ship in the world, so promptly booked a Miami round trip, visiting Belize and Guatemala.
We flew to Miami, staying in the superb Biltmore hotel prior to our cruise.
Embarkation was a quick process, and we were welcomed onboard by smiling staff proffering small glasses of champagne. As it was lunchtime, we decided quickly to ...
My wife and i have sailed on over 25 cruises ranging from large, to midsize, and to small ships, at both luxury and premium levels. For several years now we have wanted to try Regent but could not find an itinerary nor price point suitable for us. When this cruise was offered it was to sail to Havana as well as the western Caribbean, which we had not done before but was subsequently rerouted, ...
We chose Regent because we thought it was a high-end cruise, plus we wanted to sail through the Panama Canal. The staff, restaurants and food were excellent, but each shore excursion had terrible problems. The cruise director should communicate with the local tour company the DAY of the tour to determine if there were issues, such as traffic delays due to construction, etc, and then make changes. ...
Chose Regent for its all inclusive and luxury claim. While the accommodations were excellent and the food was good the overall pool grill and veranda restaurant service was less than stellar. No table service. Customer must find a table, obtain a tablet umber, the proceed to cafeteria line and place order for breakfast or lunch. Self service only. Many times no clean tables available outside. ...
This was our first time on the Voyager, and it will probably be our last. The staff was, as always, wonderful. However, the service in Compass Rose was excruciatingly slow; so much so that we just stopped eating there and relied on room service and the pool grill for dinner. As others have mentioned, you had to ask for refills of water, wine, etc, and that has never happened to us before on any ...
We booked this cruise line on the expectation of a beautiful,new ship and the level a service and attention that we experienced on Regent in past years. Wife needed a wheelchair when we boarded, which was available once we were on the ship. BUT, I was carrying three heavy bags and no one came to help. I had to drag the bags down to the lower level floor for safe keeping, When the room was ...
Hello and thank you for your review regarding your cruise aboard Seven Seas Explorer. We are disappointed that we did not meet your expectations and would like to apologize for any lack in...
Always remember that whatever you get for "free" is worth exactly what you pay for it. Internet service aboard the mariner is a signal case in point. Over the 22 days of this cruise, I think I got perhaps 10 minutes of semi-acceptable quality wifi/nternet acces. Slow, unreliable, unpredictable, unworkable and as frustrating as pushing a mule up a steep hill.
And I don't think that those ...