We have taken 3 different cruises with Regent. The past two were very memorable, as was this one until the final day on board. The first days of this cruise experience were similar to our past cruises. Staff was very friendly. The dining experience breakfast thru dinner was great. The cabin we were in was amazing. We chose the Grand Suite because of the additional space and amenities offered. It did not disappoint. Very comfortable, nice appointments other than a couch with noticeable staining on some of the cushions. Butler service was nice to have. We were able to have dinner brought in on two occasions. Shore excursions were kind of average. However, we did not utilize any of the "pay for" options. We decided to just do the included offerings. Being in a new port each day, with the exception of St. Petersburg which was two days, makes port time seem a little rushed. We would like to have more time in some cities such as Helsinki, or Bruges. All was going great, as we had come to expect from Regent. Then came final day on board. We arrived in Copenhagen at around 8 AM in the morning. This was the final stop were we were scheduled to disembark. The normally smiling, friendly staff had a noticeable change in their demeanor. No smiles, no "good morning". no "is there anything I can do to help you", no "thanks for coming". It was very clear that we were the "old cruise people" and "new people" were coming on board so pretty much "Get Off!". The bad vibes continued. We were spending one day at a hotel in Copenhagen, arranged for by Regent. The bus took us to the hotel entrance, where we were dumped off in a small lobby where 300 people going to the ship were checking out and 300 of us coming off the boat were checking in. These numbers were the hotels estimates not mine. The lobby was a mad house, The Regent representatives that were stationed at the hotel were giving out conflicting information on how to check in or, temporarily check your baggage for later room assignment. After 30 minutes, we finally were able to give our bags to someone and headed off into town, hoping our bags would be retrievable when we were finally able to check in. When we did return our bags were in three different locations in the hotel. Thankfully one of the bell attendants was nice enough to assist with tracking them down. This whole last day process turned what had been an enjoyable cruise into a complete nightmare. This was not a cheap cruise for us, all in it was plus $40K for the two of us. For that kind of money you would expect more attention to details. We came away with a bad taste. We have since decided it is time to try a different cruise line. Hello Viking! Read Less

Honestly, I choose Seven Seas because of the business class airfare being included. This ship is so beautiful! I haven't been on all cruise ships so i don't know but I would guess this is the most beautiful ship on the Seas. The employees (service) is five star. The food amazing and the cabin, how can I even begin to explain how beautiful our cabin was. So much storage, no way could we use all the drawers. The bathroom and closet were outstanding. Not sure why anyone needs a tub on a cruise, but if you do there is one there. We spent as much time as possible on the veranda. It was large and so comfortable. The entertainers at night were Las Vegas quality. There was a great variety of shore excursions and we enjoyed each and everyone. I don't personally think this is a ship for children, but just my thoughts. It was very expensive and that being said I want to save to go again, it was the best vacation ever! They really should have cold medicine aboard and easy to purchase at all times day and night and even in port. They only negative. Read Less

After reading reviews about this ship we were eager to experience it for ourselves. Regent Seven Seas exceeded our expectations from our first phone call to the company. All our questions were answered and desires met. From first contact we were impressed with the efficiency in meeting and exceeding our expectations. The ship is a floating work of Art and engineering masterpiece. Pictures of the ship are beautiful, but it must be experienced in person to really capture all that it is. Our F1 suite, 937, was clean and quiet: https://www.youtube.com/watch?v=C_XnNsOBeGw Watch video for details. Suites that end in a 7 have pull-out couches to easily accommodate a 3rd occupant. We normally are Independence travelers; not usually going on cruise line shore excursions. However, this trip we participated on at least one ship excursion per port including a fishing trip, that cost us a reasonable $129 per person. Enjoying the informative, comfortable excursions were a highlight of our adventure. We liked the excursions so much that we often went on two a day. Our luggage was delayed by the airline, for three days, transferring from Copenhagen to Oslo. Chris at reception and his team went above and beyond with a sympathetic ear, complimentary overnight laundry, toiletries, toothbrushes, razors, etc., and I much appreciated 25% discount to purchase clothing from their gift shop. My husband picked out a beautiful dress for me to wear to dinner. We had our insurance agent calling the airline daily as well as my husband also made several calls a day inquiring about our luggage, but I believe we got our luggage because ship staff went to the airport in Copenhagen to pick up ours and twelve other passengers luggage. It is important that I mention that ship personnel did this for us even though we booked our own air. Thank you Chris for saving the day! Entertainment: full disclosure, we do not ordinarily go out after dinner, preferring to sit on our balcony and watch the ever changing scenery pass by while we plan for the upcoming days adventures. We did however enjoy the comedy show. Dining, oh the food, everything and anything my heart desired, ordering on or off the menu. Attention to detail was evident down to the Versace table setting and Chihuli Glass Chandelier and art. Service: Attentive and unobtrusive. All staff seemed truly joyful, smiling as they worked, sharing in conversation when appropriate, having an ability to read us, anticipating our desires and needs, learning our names by day two, recalling our favorite beverage. This was consistent as we did not dine in the same restaurant two nights in a row. How they knew to recommend fish dishes to me and meat dishes to my husband is a secret that I cannot figure out. Their recommendations were spot on. I recommend Regent to the seasoned sophisticated traveler who appreciates fine dining, art and who believes that the journey is as important as the destination. Bridge players and trivia enthusiasts made up a good portion of passengers. There were a few families with teenage children and I saw one family with much younger children at the end of our cruise. A childrens' program was available. We are a couple in our 50's traveling without children so I cannot advice on suitability for families with children. Read Less

Have sailed with Regent several times and this was one of the best. Really enjoyed that we went to very different and more undiscovered ports. In two of the new ports it was apparent they don't see many ships and we had local marching bands presenting farewell band sendoffs. Crew is very well trained and very helpful Food was very varied and excellent. . The new approach to French food is an important update. The Asian restaurant did wonderful tempura soft shell crabs. Compass Rose works perfectly. No matter how many guests arrive at the same time the team manages to handle it gracefully and quickly. We were all worried when NCL took over one of our favorite vacation companies. Things have changed but overall it appears they have worked hard to keep standards high. Guests seemed very happy and I never heard the grumbling and complaining you often here on cruise ships Read Less