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3 Regent Seven Seas New York (Manhattan) Cruise Reviews

I’ve cruised many lines, including Princess, Celebrity, Windstar, Paul Gauguin, RCCL, HAL & Crystal. I had heard so many accolades regarding Regent, & I was determined to try them. It’s been 6 months since our cruise (there ... Read More
I’ve cruised many lines, including Princess, Celebrity, Windstar, Paul Gauguin, RCCL, HAL & Crystal. I had heard so many accolades regarding Regent, & I was determined to try them. It’s been 6 months since our cruise (there were 4 of us, in 2 cabins), but my disappointment has not waned & I cannot see myself attempting another Regent cruise - at their prices, they were far below my expectations & not worthy of a repeat. — The cabins were wonderful, comfortable, & our attendant was also wonderful. — The main dining room was too brightly lit & it ruined the ambiance of a gracious evening. One night they lost power for a short time in the brightest lights & people cheered; when the brights came back on, you could hear the grumbling disappointment. We asked for dimmer lighting, but I suppose we were one of the few because that did not happen. It was bright like a MacDonalds, no exaggeration. The food was very good, the wait staff rushed with service varying accordingly. We had some kind of VIPs on board & it was pretty angering to watch the multiple staff tripping on themselves to serve them - while we sat unattended waiting. — The 2 specialty restaurants were both disappointments, in food & in service. All 4 of us agreed, our meals were poor. We complained about the meals in the steak restaurant & they apologized profusely, asked us to give them another try ... why would we try again when we couldn’t even eat the steaks? — The drinks were poor & I sent back a few of them. I also had to start asking for doubles and/or extra shots because they skimped on the alcohol. Even the martini olives were small! That may sound petty, but I enjoy a well made martini with great olives - which was not to be had on this ship ... nor a decent Old Fashion, nor a decent Manhattan. The bar staff were polite, but not friendly & after 10 days on the ship not one of them acted like they had ever seen us before, even when we greeted them by name & tried to engage them. — Most of the tours were terrible. We paid $150 per person extra (as best I recall) for a tour in Boston to the Kennedy Library. We arrived at the library later than had been expected by the guide & our time in the library was very rushed - so I didn’t enjoy what I had been looking forward to. Our tours on Bermuda were both terrible - one was on a sailboat that was too small for all the passengers & many of us sat uncomfortably on deck. Many sat packed into the well. There was never a discussion of safety or life jackets & if I had not sailed before I imagine I would’ve been scaired sitting against the mast on a flat deck, cutting through windy seas. The other Bermuda tour was 7 people packed into an RV & a drive-about. We ended up in the 3rd row of seats, with 3 of us tucked in, which meant that 2 of us half-sat on the wheel wells & the one in the middle was a sardine. We left that tour at the first stop & were thrilled to be out of that RV. A very disappointing cruise, for many reasons. This was definitely not the “luxury” I had anticipated, was far less luxurious than many other ships I’ve been on, and was way, WAY overpriced for what we received. Read Less
Sail Date October 2018
We are on a cruise from New York to Iceland and we picked the cruise for its destinations. The ship is old and is poorly maintained; lots of rust,scuff marks,stained carpets,faded wood on the decks.The vibration in the cabins is ... Read More
We are on a cruise from New York to Iceland and we picked the cruise for its destinations. The ship is old and is poorly maintained; lots of rust,scuff marks,stained carpets,faded wood on the decks.The vibration in the cabins is constant and unbelievable like sleeping on top of a freight train. The food is on par with Hometown buffet.Ar breakfast the hot foods were covered in grease.No fresh yogurt or berries.There are few choices for food on the ship with restrictive hours.The room service took forever and was poor quality. For dinner you are forced to dress up and go the main dining room so you don’t starve and you see fed like warm mediocre food. Most of the senior patrons don’t seem to mind or notice.We have been on about 29 cruises and this is by far the worst. There was bad weather last night and many cabins and hallways leaked and were inundated with water.Ernember this is an old ship. There is virtually no entertainment or enrichment programs and at the moment the pool and jacuzzi ms are drained with a full day at sea.The days entertainment choice a movie in the theater? The staff are very nice and well trained for the most part but they have very little to work with. I would stick with Silversea,Viking and Seabourn if you wish to experience a luxury cruise. Give these guys a miss unless you like bad food and old ships and a vibrating cabin where you can’t sleep. Read Less
Sail Date June 2018
This was our first ever cruise and we were very impressed on arrival. During the cruise, the crew was exceptional and attentive and the food was overall very good including the wine selections. The furnishings in the ship were good as ... Read More
This was our first ever cruise and we were very impressed on arrival. During the cruise, the crew was exceptional and attentive and the food was overall very good including the wine selections. The furnishings in the ship were good as well. The excursions ranged from excellent to average. We did experience vibrations as others have commented on especially in the rear of the ship and in the theater. We did have a MAJOR problem with a recurring noise in our cabin that woke us every night or early morning. As a result, we never got a good night's sleep and were extremely tired most days. When the noise first started, I complained to the Guest Services/Reception desk who said they would look into it. The loud noise sounded like two empty pipes hitting together and originated from the ceiling in the bathroom or in the hall inside the cabin outside the bathroom. It lasted no more that 1 or 2 seconds but was loud enough to wake us. Guest Services/Reception was good in following up saying they checked during the day when we were on an excursion and could not hear anything. I continued to complain and finally took my complaint to the General Manager. I suggested the clanging noise might be due to water hammer causing the pipes to vibrate and hit together. At my suggestion, he went to the cabin above while the guests were out and opened and closed the faucets and could not replicate the noise. As the days passed, I started noting the time noise occurred. The strange thing was that it happened every morning at ~2:50 am! I kept my watch by the bed and every morning was awakened at that time by the clanging. It also happened at other times sometime one clang and sometime two clangs, one after another. I asked about moving to another cabin but the only one available was at or near the rear of the ship where there would be some amount of vibration. We had already experienced vibration in the rear of the ship in the restaurant, etc. so that did not sound like a good alternative so I declined. We had also had a couple of nights of rough seas and purposely selected our cabin to minimize ship movement. The last night we were onboard, we had just fallen asleep at ~10:15 pm and got a double clang! I was very upset and called the GM. After apologizing, he or the Concierge said they could move us to cabin 619, next door. I was shocked that the cabin door was vacant and wondered why we had not been offered this before! In any case, to get dressed and move at 10:30 pm did not have much appeal and the move might be so upsetting we may not have gone back to sleep so we stayed in 621. Unfortunately, maybe we should have moved. The double clang at 10:15 pm was followed by the 2:50 am clang, another at 4:30 am and a double clang at 6:30 am! By 6:30 we had enough clanging and got up. We were not in the cabin much during the day except during a day of sailing. The noise did occur but I cannot remember how many times.   Read Less
Sail Date October 2014
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