Regent Seven Seas Monaco (Monte Carlo) Cruise Reviews

Dolphin Experience
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End of cruise dancing
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Cooking class (extra fee)
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The Grandeur
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Cruiser Rating
3.7
Average
35 reviews

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1-5 of 5 Regent Seven Seas Monaco (Monte Carlo) Cruise Reviews


Customer Service Stumble

Review for a Europe - Western Mediterranean Cruise on Seven Seas Explorer

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Chip81
6-10 Cruises • Age 60s

The Regent Seven Seas Explorer is beautiful ship and this was our second voyage on it. But Regent's customer service is so poor it makes your local cable company look stellar. Three days into the cruise my wife developed a medical issue and we had to return home. Regent rearranged our flight arrangements, but charged us an exorbitant rate to do so. Then, after returning home, we were ...
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Sail Date: May 2018

Cabin Type: Superior Suite


Old fashioned.

Review for a Mediterranean Cruise on Seven Seas Mariner

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Perhedegaard
10+ Cruises • Age 70s

Boarding started at 4 pm. Luckily my wife and I arrived excactly at that time and stood in line for only 1½ hours to check in. Less fortunate guests who arrived a little later stood in line for 3-4 hours and Regent's staff couldn't care less. Apparently they had some kind of computer problem but absolutely no senior staff/officer bothered to get out among the guests to ease the pain or give ...
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Sail Date: April 2014

Cabin Type: Penthouse Suite


bad cruise

Review for a Mediterranean Cruise on Seven Seas Mariner

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ddonnelly1960@gmail.com
10+ Cruises • Age 80s

we have taken many cruises. 20+. ourr first cruise was on cunards carmania. WE have made 2 crossings on Q.E.2 and a Christmas cruise with our children (6) AND THEIR SPOUSES..WE ARE SEASONED CRUISERS. this cruise was the worst we have ever been on. t he ship was just out of drydock, it was not ready.to sail. furniture in the room was missing. phone did not work for 2 days. no remote for t.v. for 2 ...
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Sail Date: April 2014


Amalfi/Sorrento

Review for a Europe - Western Mediterranean Cruise on Seven Seas Mariner

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Grimmo121
First Time Cruiser • Age 80s

Our first Regent experience and our last. You already have a review relating to the boarding on this cruise. Wheelchair users given no priority or real assistance. The excursions were hopelessly described for ease/difficulty in walking and the man On the Destination Desk was unhelpful and curt. One fills in a form re mobility concerns and no one takes any notice. Arrangements for meeting and ...
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Sail Date: April 2014


Waste of money

Review for a Mediterranean Cruise on Seven Seas Mariner

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constructioncat
First Time Cruiser • Age 30s

The cruise was horrible. The ship became nothing but a floating restaurant. Even that was questionable. I asked for Chicken Francese and literally not even their French Trained chef knew what it was even though the company tells me it is a standard item. I upgraded to Penthouse. Butler did not have a working phone for more than half the trip, walked in on a maintenance crew working directly over ...
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Sail Date: April 2014


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