We took this cruise because of the ports and the unique itinerary, sailing from Miami to Montreal. We were excited because the excursions were included, so we didn’t have to arrange them ourselves. Before the ship left Miami, the Great Stirrup Cay port was cancelled, as well as Fernandina Beach, and Freeport, Bahamas and Jacksonville, FL were substituted. Freeport was a rundown port, and the ...
We had not sailed with Regent since the covid outbreak. This was our 5th sailing with them, second time on the Navigator. We were shocked. Every Luxury, high end detail had been lowered, from the wine, liquor (did not even have everyday liquors, like Grand Marnier in stock), to the food. All management on board would listen to your complaints and problems, said they would take care of it, ...
This was our first time on Regent and it will be our last. The original cruise that we wanted filled up, so we chose this cruise based on Regent's reputation for being an "ultra Luxury" cruise line and we like the smaller ships.
The Navigator: This ship was built in the early 1990's. It's loud and vibrates 24/7. I assume from the age, that it doesn't have the newest technology as far as ...
We have traveled on Regent for 72 nights, this cruise will be our last.
The Good: food and drinks. We had great service from Trish and Jackson at Compass Rose.
The Bad: the service at Sette Mari. Got a table on night five, place was packed. After over an hour waiting for our main dished, waiter let us know the food was on the way. The lamb chops were very over done. At that point we were ...
On dream board after told best cruise brand and ship.Have been cruising since 1990 on numerous cruise lines but first time I have written to a cruise line over a number of major issues.My opinion is don't waste your hard earned money .Their response was as i prophesied a series of excuses.My main complaints were about the lack of more than one vegetarian options in many of the restaurants and ...
Anyone reading my other reviews will know that I am a huge fan of Regent, we have met many lovely people over the years, welcomed them to our hoes and even gone to their weddings. As Cruise Critic makes clear in its own review of the Voyager, the make up of the guests are generally well educated, well travelled people and they choose Regent because they will meet likeminded people.
The ship, ...
Choose to go on a short cruise to test Regent because we booked a 4 week cruise in Jan 2018. As a result of this 7 day experience, we are cancelling the LA to NZ cruise. The ship was poorly maintained, the cabin was worse. We had mold in the door to the veranda, lights that did not work, carpet that did not adhere to the door frame, the door frame was so beat up that the door to the veranda was ...
Over priced. Ship is way overrated. Poor service, poor food, poor company.
Only nice thing was the people we met. TERRIBLE customer service. The only thing Regent is efficient at is taking your money. Casino is very unfriendly. You can see the NCL touch - cheapening everything. They offer free side trips, but unless you book them months in advance - forget about them. Also, most people ...
How dare this ship class it's self as 6 star. The first hotel Regency put us prior to embarking the ship was. the Hyatt in Miami, I would not put my dog in there. We where left on the curb side for 3 hours while the luggage was being put on coaches, nobody had a clue what was going on including the Rep.
We got on the ship eventually, disappointing , stained carpets, a burger for lunch, red ...
This is a second re-write of my original draft. I have read many reviews here on cruise critic. Some so negative, I think to myself, there is nothing that would have satisfied that OP. Had I posted the original, you would have all thought the same.
I will try to be as fair and objective as possible, considering the circumstances. First note that my husband and I met and married while working for ...