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37 Regent Seven Seas Miami Cruise Reviews

I wanted to visit many islands in the Caribbean & Regent cruises got high ratings. The special reservation restaurants were ok but not outstanding. I thought the wine was poor quality. Perhaps they should just charge for wine & ... Read More
I wanted to visit many islands in the Caribbean & Regent cruises got high ratings. The special reservation restaurants were ok but not outstanding. I thought the wine was poor quality. Perhaps they should just charge for wine & put money elsewhere. Poor selection of beers! Good choices on mixed drinks. The entertainment on ship was pretty poor & the lecturer was very disappointing. The cruise ship up the St Lawrence seaway(Pearl) the lecturer was outstanding so we expected that quality. Being charged $1000 for a trip to the ship's doctor was OUTRAGEOUS! 3 lab tests, exam, & antibiotics. BE VERY CAREFUL IF YOU VISIT THE CLINIC! I think the Regent people should have absorbed some of the cost. I can submit these charges back home but they will cover a minimum about~ $200!! Shore excursions would have been much better had they started later in the day. Who wants to go on a tour at 8'oclock in the morning when your on vacation. There were varied tours which was good. Disembarkation was a bit crazy. Having people catching a flight for noon and others for a flight in the evening to be on the same bus was nuts. We were also dropped off in the wrong area for our flight. Overall I was disappointed in the Regent cruise. Read Less
Sail Date December 2016
We went expecting…or at least hoping…to be overwhelmed. I apologize for the length of this review but a lot needs to be said. I have broken it down in categories. This was our 6th cruise but our first "all-Inclusive". ... Read More
We went expecting…or at least hoping…to be overwhelmed. I apologize for the length of this review but a lot needs to be said. I have broken it down in categories. This was our 6th cruise but our first "all-Inclusive". We made the decision to splurge and go all out for our 40th anniversary in November, 2016. We had heard many great things about Regent but, alas, we also heard from seasoned Regent travelers that they would no longer sail on RSS since it was taken over by Norwegian due to the "lack of service" that they were used to. We booked it anyway because other friends were still happy. We went in with our eyes open but we did not expect to be disappointed in the one thing we most looked forward to: Butler service. The ship is beautifully appointed and the cabin was large and perfect (except for a/c control). However, the butler did not meet expectations. The steward greeted us in our cabin a short while after departure with 3 of our 4 bags. He was surprised that we had not yet met our butler. (Not off to a good start.) Later in the evening, they finally found our lost bag and it was delivered by the long-awaited butler. He showed us around "some" the cabin and seemed pleasant enough. He did not explain any of the electronics and although the cabin supposedly included an iPad he never produced one. In hindsight, it might have been helpful for shipboard services (maybe even to contact our butler!!). It also included pressing which he never offered. Over the next 11 days, I do not think we saw him more than once a day on average. Even then it was quick and brusque. He always made us feel as if we were bothering him. I guess if you have a butler, then the steward does not come around so we basically paid for "super service" and got none at all. On the second evening, we ordered canapés (which are included in the “all-inclusive”) in our Penthouse Suite to go with the bottle of champagne that was in the Suite when we came aboard. He added crab legs to our order on his own initiative, but we graciously explained that my husband did not eat fish of any kind. The next night, he brought us shrimp. We are easy-going people – we rarely complain and are not very hard to please but this guy did not even try to learn our preferences and routines. As a secondary issue, his English was poor, he was very soft-spoken and he would not make eye contact – all of which made communication that much more difficult. Let me add that we once went to a "Sandals” resort where we upgraded to their butler service. We were assigned three butlers who were available to us almost around the clock. After the first day, they "knew" what we wanted before WE did. I expected pretty much the same kind of service from Regent - NOT. There were dozens of “little things” that led to my “3 star” rating - with the butler service being the biggest disappointment. Some other notables: The woman at the Destination Services desk did not smile for 11 days and was very rude EVERY time we asked a question. But the rest of the staff was awesome. The excursion team on the docks (especially Luke) went out of their way to accommodate us when there was a weather issue. (Luke knew us by name after the second day.) The wait staff was very friendly and tried to please although there were sometimes language problems. Ashley on the security team called us by name every day after about Day 3 when we came back on board - long before he saw our IDs. The bartender (Inna) at the pool bar not only remembered me but also remembered what I drink. So to these people, I give 5 stars. DINING: Disappointed by some and pleased by others. "Prime 7" did not live up to the hype. My hubby’s NY Steak was not edible and neither was my whole main lobster - on our anniversary night!! We decided to give them another chance and were able to get reservations for second night. This time, hubby had the filet and was quite pleased. "Signatures" steaks were even worse. We dined most evenings at Sette Mari and were never disappointed. The Veal Osso Buco they offered was the best I have ever had. We only had breakfast at Compass Rose one day because I sort of got turned off by finding a hair in my eggs. Ugh! We pretty much did breakfast and lunch at the La Veranda buffet. Hubby says they (which becomes Sette Mari in the evening) had the best Caesar Salad he’d ever had!! Overall the desserts looked beautiful but lacked much taste. EXCURSIONS: Some were just okay but a few were totally awesome. Our first tour was the "Swim and Ride the Dolphins" excursion in Cozumel. This was an unbelievable experience. I was not sure I would do it because I had read that the dolphins were not treated well in some facilities but that was SO not the case where we were. It was a beautiful marine aquarium and it was obvious that the trainers loved their work and that the dolphins loved them. Highly recommended!! Then came Belize – the "Cave Tubing" excursion. Both the cave tubing itself AND our bus tour guide (Peter) were 5-star. It was about a one-hour ride to the river and caves and this young man (speaking wonderful English) told us all about Belize, the city, the schools, the culture, it's history and its current political issues with Guatemala. Once there, we set out on a 40-minute walk along a beautifully-manicured trail through the jungle with another great guide who spoke flawless English. We were all carrying our large inner tubes but this was not an issue. For the one lady who did struggle with it, he carried her tube! Upon arriving at the river, we entered the water and sat in the tube. Only our behinds were wet (and feet from wading in). He tied the 8 of us together and we started "water rafting" down the river - very smooth, clear water with rocky bottom. The caves are not completely dark as there are a lot of openings and there was plenty of room between us and the stalactites. Again, the guide was very informative with lots of history regarding the caves. This excursion may have been the "highlight" of our entire 12 days. One additional comment: We are divers and the dive shops that Regent sourced were excellent. However, there were only two dive days offered on the cruise (one was "inclusive" but the other was not - we paid extra). There should have been more diving options in this world-class diving region. We only wish that we had done our own research (as some other divers did) and arranged dives in a couple of the other ports-of-call like Cozumel and Roatan!. ENTERTAINMENT: Regent had a company that did several song and dance shows that were truly Las Vegas-quality. They did a cirque de sole'-type show that was absolutely stunning. But this company only performed (I think) 4 shows out of the 11 nights. The rest of the entertainment was mediocre at best. Regent's shipboard band, though – which provided music for most of the shows and many lounge acts – was TERRIFIC!! Our biggest entertainment criticism is there was only one show per night with a 9:30 pm start. This was a bit late for many of us who had early dinner at 6:30 or 7:00 and then had an hour or more to kill before the program began. I realize that the Mariner is a smaller ship and it is not practical to have an early show and a later show as many of the larger ships do, but on several occasions we decided to “call it a night” after dinner with wine and did not stay up for the show, especially if we had an early excursion the next morning. A word about the wines: We are wine-lovers and the selection of “house wines” was quite good – and plentiful. The restaurant staff and wine captains (especially Roderick in Sette Mari) were generous and helpful. The “Reserve” wine list was phenomenal and the mark-up on those additional-charge wines was very reasonable. The Spa: Canyon Ranch generally runs a good operation but the Mariner’s people were not up to snuff. I had a massage on our anniversary morning with a masseuse who didn’t shut up for the entire hour – most of her chatter trying to sign me up for the NEXT massage. My husband’s masseuse was OK but nothing special given the $195 cost for an hour. In hindsight, we wish that we’d used the ship credits we spent with them for more wine upgrades! :) To sum up - I give the butler a 1-star, the restaurants a 3-star, most of the excursions a 3-4 star (with exceptions to the two noted above) and a 5-star to most of the crew. Would I do a Regent cruise again? No. Would I do Regent’s butler service again? ABSOLUTELY NOT!! While the overall experience left us with some nice memories, there were sufficient negatives that we will look at other “all-inclusives” for our future cruises. Read Less
Sail Date November 2016
The cruise was or second on Regent. We may not take a third. While the stateroom was excellent, the sleep was great, and the on-board staff tried its best to please, it was obvious that the customer experience had been degraded since our ... Read More
The cruise was or second on Regent. We may not take a third. While the stateroom was excellent, the sleep was great, and the on-board staff tried its best to please, it was obvious that the customer experience had been degraded since our European cruise in 2012 (and since the company had been taken over by the more populist Norwegian Cruise Line.) Example: the staff seemed harried and overworked all the time. The cuisine was spotty. It was 5-star excellent in Prime 7, 4-star in Signature, Compass Rose and La Veranda, and just 2-star in the Italian restaurant. The wines available to all were similar to Cosco's $7 specials. (You want a Napa? Pay something north of $100 extra per bottle.) We were met by mass disorganization by Regent's land-based staff when attempting to select excursions in advance. Everything for us and others was wait-listed and passed on to the shipboard crew to untangle. We got our first-choice excursions by making a beeline to the Excursions Desk upon boarding. Unfortunately, one of the trips was fouled up by the vendor, whose unexplained disinterest resulted in four couples spending an hour in the hot Caribbean sun while "waiting" for a bus that was actually parked there all the time. -- and another four couples simply giving up and returning to the boat. Bottom line: We spent serious money for the trip, but we do not feel that we received value for the money like we did on our 2012 cruise. Read Less
Sail Date November 2016
After many cruises on many lines, took this cruise on Regent Navigator. So... this ship should not be charging what they do because, unfortunately, there are many other cruise lines that charge the same amount of money and are much ... Read More
After many cruises on many lines, took this cruise on Regent Navigator. So... this ship should not be charging what they do because, unfortunately, there are many other cruise lines that charge the same amount of money and are much nicer. Yes, this ship is going into dry dock for improvements, but, the physical layout of the ship will not be improved. The good, staff is pretty good, although no-one tried to learn my name as they did on Crystal. But they were a good wait staff. Entertainment, hmm....not that great. Two nights of looking at staff for entertainment. We were polite though. Not good. Yes, the ship has a vibration problem, and everyone on the ship is tired of hearing about it from passengers. So, my cabin was good, my cabin attendant was good, and tours were awesome, as was the guest lecturer. I would suggest that everyone, research your cruise and ship lines. Understand that there are good things and not so good things about ships and cruising, and make an educated choice for your next trip. I personally had a good time on the ship because the staff wants to please you, and they do. But, if you compare this ship to other ships of the same size, unfortunately, this particular ship would not match up. Read Less
Sail Date January 2016
This was our fifth cruise with Regent and the first on the Navigator, which is a smaller ship for 490 passengers. Check in was efficient and our suite was ready at 2:00 P.M. as promised. We were in the Penthouse A level on deck 11. ... Read More
This was our fifth cruise with Regent and the first on the Navigator, which is a smaller ship for 490 passengers. Check in was efficient and our suite was ready at 2:00 P.M. as promised. We were in the Penthouse A level on deck 11. The suite was clean and enough room for us. The suite came with butler service, which was very efficient, friendly and helpful. Both the butler and suite attendants always seemed cheerful and quickly learned our daily routine and worked around it. Overall, the service on the ship was excellent. There are several choices for dining, but we found the Verandah and the Sette Mari to our liking. The Compass Rose did not seem to meet the same standards as on the other Regent Ships. We went on several Regent excursions and found them to be enjoyable. We also went out on our own at several ports as the long bus rides and constant waiting for other passengers to keep a schedule gets tiresome. We had one major problem during the cruise: VIBRATIONS. Most of the public areas had some vibrations, but we were able to accept that. The most annoying and discouraging aspect of these vibrations was in our suite whenever the ship was in motion. Everything placed on the furniture rattled and the bed shook constantly, making sleep a luxury. It led to several afternoon naps when the ship was in port in order to catch up on our shuteye. I made an appointment to meet with the general manager, who was most polite and understanding. However, the ship was fully booked so we were stuck. The most disturbing part was his acknowledgment that others had complained about the vibrations but Regent had apparently not done anything to remedy the situation. He assured me that he would pass on my issues to the corporate office, which I appreciated but did not help us sleep! We have traveled the world and consider ourselves savvy travelers. If Regent knew about the vibration problem, which a cursory look at other reviews on this website will confirm, then it should make a full disclosure to prospective passengers. It may scare some people away, but in a competitive marketplace, it is the right thing to do. I looked at a new car several years ago and the sales manager indicated the manufacturer was still working on some issues. With that knowledge in mind, I bought a different model from the same dealer. Regent is charging higher prices for upgraded suites such as ours and not disclosing the problems that go along with the suite. Why ruin an expensive vacation by having to sleep in a bed that feels like a washing machine in the rinse cycle? Read Less
Sail Date April 2015
Just returned from 7 nights on Regent Navigator, our first with Regent. First the good points - the food is excellent, the theatre is large and the entertainment was generally high standard (apart from the dismally named 'Krew ... Read More
Just returned from 7 nights on Regent Navigator, our first with Regent. First the good points - the food is excellent, the theatre is large and the entertainment was generally high standard (apart from the dismally named 'Krew Kapers' which was as bad as it sounds) and it's really good that all the trips are included as are all drinks and gratuities. Now for the not so good. The transfer from the very nice hotel that Regent had put us up in to the ship was a joke. The bus driver tried to offload all his passengers (including several very elderly and infirm) at the wrong cruise ship! He pulled up alongside a Norwegian Cruise Lines ship and announced that we all had to get off and fetch our own luggage! This caused consternation and eventually we were delivered to the right ship, but several passengers required wheelchairs and these were not readily available. Once on board we were invited to take lunch on the pool deck, but no-one was around to 'show us the ropes'. Eventually we managed to attract a waiter's attention but really we should have been better looked after. Our suite was lovely, but I'm so glad that we were midship as the worst thing about the Navigator is the vibration. When having a meal in the restaurant at the aft of the ship on deck 10 it reminded me of being on a cross Chanel ferry as everything was shaking! I'd read other reviews which warned of this but I thought that the reviewers were being ultra picky, but I can assure everyone that they're not; it really does vibrate this badly. It took my wife 2 days to get her sea legs as a result, and others on board were similarly affected. The staff on board were nice, but no-one seemed to go out of their way to make you feel special. My wife commented that the staff's attitude picked up from Thursday, possibly as a result of everyone completing a mid week questionnaire? Overall we had a nice relaxing break and we met some interesting and friendly people, but it was expensive. However, I felt that the Navigator is old and tired, and can do with a refit. We've only cruised once before (with Seabourn) and personally I think Seabourn knocks spots off Regent for its ships and staff attitudes. Read Less
Sail Date March 2015
Hello, we are Jim (72) and Kathryn (65) from the San Francisco Bay Area reporting on our first cruise roundtrip from Miami to the Western Caribbean. So, there was cross-country flying involved and several nights at the Four Seasons Miami ... Read More
Hello, we are Jim (72) and Kathryn (65) from the San Francisco Bay Area reporting on our first cruise roundtrip from Miami to the Western Caribbean. So, there was cross-country flying involved and several nights at the Four Seasons Miami (which, by the way, was mighty fine). We eschewed the Regent air and hotel offerings as they were insufficiently attractive which was surprising considering the self-proclaimed luxury appellation. Embarkation was smooth and easy. Greeted onboard by staff proffering scant half-flutes of sparkling wine (? really, half a flute?!) followed by lunch on the pool deck which was a poor choice but what did we know? Then to our master suite which we adored and would not consider cruising in lesser accommodations, space matters. Very comfortable digs although veranda seating not optimal. Butler and stewards marvelous. Ship condition ... not great. Stained carpets everywhere, clunky furniture, crowded pool deck, insufficient deck chairs in shaded areas, no toilet near Prime 7, Sette Marie (sp?). Afternoon tea crowded and uncomfortable and accompanied by electric guitar music, geez. Tea bags, not pots of tea. Tawdry famous painting reproductions in the main dining room (Compass Rose) where service was stiff, formal and uncomfortable. Food: eh. But the ice cream bar on the pool deck is fabulous. Included wines ranged from fine to awful. Entertainment: have no clue, tried to avoid. Service: in our suite, service was great. Elsewhere it was hit and miss. We loved cruising and being at sea. That, at least, turned out just fine. Our cruise aboard Regent Navigator, eh. We have three more cruises booked aboard Seabourn and Silversea (Amazon, Panama Canal, Norwegian fjords). As for luxury -- not so much. Disappointing in that regard, not much luxury apparent. We're off to try other lines to see if luxury really is available. Read Less
Sail Date January 2015
Regent always does an excellent job in luxury cruising, but this time we were disappointed. Our cabin was very spacious, clean, and comfortable. We did not have a veranda on this cruise but had an ocean view cabin. We did not miss the ... Read More
Regent always does an excellent job in luxury cruising, but this time we were disappointed. Our cabin was very spacious, clean, and comfortable. We did not have a veranda on this cruise but had an ocean view cabin. We did not miss the veranda. The window was very large and let in loads of light. Dining is exceptional on Regent. We had no complaints on the food or service. Drinks are plentiful. They do not skips I this area. The shows were good but not great. However, they were entertaining. Now for our disappointment: We took this cruise specifically to visit Grand Turk and Turks and Caicos. Both ports were listed as pier ports and not anchorages. When we arrived, an announcement was made that we would not be, disembarking due to weather conditions that would not allow the tenders to navigate safely. They added a sea day and a few hours at St. croix with no excursions offered! Regent advertises that did price is reasonable because of the excursions being included in the price. This is only true is they don't cancel them. It sure seems lke they save money by not docking. This has happened to us n two other Regent cruises. One was to the South Pacific and ne was a Mediterranean. Both times other ports were offered with excursions. This time we were dropped on the quiet side of St. Croix with little time and no excursions offered. We expressed our concerns to a regent and were basically told that it was tough luck since it was weather related. We explained that the ports were not advertised as anchorages. We were told that they have no control over the ports. We have enjoyed luxury cruising bit will try another line or a notch down next time. The ship is a little older, staff was awesome, fitness program excellent, food suburb. We were bored on this cruise as we are active people! Read Less
Sail Date January 2015
January 7th sailing out of Miami for our yearly Caribbean cruise with the Navigator. Our cabin on deck 6 was fine and our cabin attendant was wonderful. Regent has a loyal staff that have worked with them for years and it is always ... Read More
January 7th sailing out of Miami for our yearly Caribbean cruise with the Navigator. Our cabin on deck 6 was fine and our cabin attendant was wonderful. Regent has a loyal staff that have worked with them for years and it is always wonderful to have the same familiar faces welcome you, by name. Food: For several years now Regent has downgraded it's menus and food quality. There are many wonderful dishes but the mediocre meals are now outnumbering the good ones. Sauces and gravies are poured over almost every dish. If you remember to ask for no gravy then you can at least taste the meal. The buffet breakfast is nice but never changes. The omelet station was terrible. They had a trainee there that had no idea how to cook an omelet, unless you wanted it dark brown when finished. Coffee is the worse drink on board. We had this experience last year and Head Office insists on buying coffee that tastes like stale burnt coffee. They have an elaborate coffee maker outside by the pool or in one of the bars that is great but are you supposed to bring your coffee to breakfast? We quickly, along with many others, started drinking tea. Their alternative dining room, Prime 7 is small and intimate. Nice menu and good food. The service is outstanding. The main dining room, Compass Rose can have good or bad service depending on where you sit. Only one maitre d, Jamal, maintained quality service in his area. Otherwise, you may get a long wait, the wrong food, no water refills, no dessert, forgotten courses and/or no complimentary wines with your meal. Not all, but most sommeliers are nothing more then wine serves. Once I got up and got the water jug myself and others around us laughed and asked me if they could have refills too. Same thing with refills of the white wines. Is this luxury travel with mediocre dinner service? At the prices Regent charges, these issues are unacceptable. Excursions: Watch out for the "free" excursions advertised. Most are lousy, poorly planned and you no longer even get the rest stop with including snacks/beverages. I would prefer to pay more for a quality excursion. Now we only go on our own independent tours and have so much more fun. Again, Head Office is cutting back. The captain cancelled Turks, he said, due to rough seas! But we were at Turks when he said that. Didn't he know before we arrived? He then takes us to St. Croix, but they weren't expecting any ships at all and the port shops (although a dirty little town) were closed. You had to deal with local taxis to take you to the good side of the island on your own. Regent had no plans for us. They sure saved a lot of money that day. Enrichment Program: On this cruise was nonexistent. A lecturer on the Civil War??!! That is all Regent could come up with? Had nothing to do with today and/or the cruise. Looked like some guy that just got a free cruise. Spa: Way overpriced, outrageous really. Boutiques: A waste of space. Add another public room or bar or dining venue in this space. Lousy overpriced products and definitely Not duty free pricing. Weird Experience: We received an invitation by the Destinations Manager to join her at her table for dinner. We changed our plans to dine with friends and accepted. She never showed up. No one showed up but us. We asked the maitre d what is going on and he had no idea. We were moved to a table for 2 and our friends looked at us like we lied to them and didn't want to eat with them. We received an apology three days later from the Reception area but never from the woman who originally invited us. Various explanations from officers varied as to what happened. But totally unnecessary for us. One manager stated "We will make up for this embarrassing and regrettable experience". We are still waiting for what he meant by "make up". Overall: For the most part, the wonderful staff help to make the cruise memorable. And we always meet fascinating people on board. Our biggest and probably our most disappointing experiences with Regent is the Head Office mentality of advertising 5 star and luxury but not delivering on the advertising. It is so obvious that Head Office is cutting back on luxury and quality. A wonderful cruise line that is not changing for the better. Read Less
Sail Date January 2015
We were on the New Year sailing. Very pleasant transfer to port & return. Check in was accomplished in a blink of the eye. It was nice to board and see the traditional champagne greeting. We were pleased with our veranda room and had ... Read More
We were on the New Year sailing. Very pleasant transfer to port & return. Check in was accomplished in a blink of the eye. It was nice to board and see the traditional champagne greeting. We were pleased with our veranda room and had excellent room stewards. We found the ship generally well maintained. We particularly enjoyed the Seven Seas Lounge for pre dinner cocktails. The cuisine was better than our previous Regent cruise although several dishes which should have been served hot were, at best, tepid. There is no cheese cart, only a plate but you can make the selections. We found 2 excellent waiters and sat in their sections. Entertainment was very weak w. an effort to use the troupe for just about everything. New Years Eve was a poor celebration. We missed 3 tender ports due to winds but there was no compensation, including port taxes. So what were the 'unhealthy' aspects? There were several families with very young, still diapered children. They used the pool,along w a variety of blow up rafts and tubes, all day. Regent has rules ags this but declined, despite many complaints, to enforce them. Ditto for the whirlpools. On the final day, probably due to an onslaught of complaints from other guests, the families removed the diapers, placed the babies in swimsuit & directly into the pool.Really, the USPHS should look into this. The toddler also put their hands into the buffet items. Read Less
Sail Date December 2014
We enjoyed our Regent trip. Ports aside, the ship size was very much to our liking. The food at dinner was good but breakfast and lunch were nondescript--not bad, just not extraordinary. The service was outstanding across the ship. Our ... Read More
We enjoyed our Regent trip. Ports aside, the ship size was very much to our liking. The food at dinner was good but breakfast and lunch were nondescript--not bad, just not extraordinary. The service was outstanding across the ship. Our cabin was a perfect size and nicely appointed. We thought the ship looked a little tired and needed some refreshing as the carpets were quite stained and the paint was dull. We were disappointed in the excursions only because they were entirely too short. For an 8-hour port stop, an excursion would last 4.5 hours +/- with no alternative excursions offered in the afternoon. So, you wound up back at the ship way too many hours before sail away with not much to do. Most of the ports required a substantial drive to get to points of interest so it wasn't or didn't make sense to strike out far on our own afterwards if we did a ship excursion. We were also surprised that there were no ship side "small things" at sail aways. Unlike Azamara, there were no bands, dancers, cold towels, refreshing drinks or anything of the sort when you returned to the ship. That is something we particularly enjoy and missed it on Regent. Lastly, the demographic on the ship was very cliquish. Although active and personable, there wasn't much room for newbies although we found this to be primarily true with Americans. So, we enjoyed the company of the Brits more! Will we do another Regent? I don't know. If it is the only ship sailing a particular itinerary we want to explore, then yes we surely would. If there are pleasing alternatives, then we would probably select another line. Based on our Azamara experiences versus Regents, we don't feel the cost of Regent is justified. Since we are adventurous travelers who don't require a preset excursion, Regent doesn't pay attention to the small details that make our trips extraordinary (i.e.: breakfast on the balcony, ship side entertainment, etc). Read Less
Sail Date April 2014
We chose this trip because the itinerary was very unusual. It started in Miami, continued to the Caribbean, sailed on to the Amazon River in Brazil and then back through the Caribbean and ended in Miami. The Navigator is a small intimate ... Read More
We chose this trip because the itinerary was very unusual. It started in Miami, continued to the Caribbean, sailed on to the Amazon River in Brazil and then back through the Caribbean and ended in Miami. The Navigator is a small intimate ship where it's easy to make friends. The guests were mainly in their 60s. The ports were fascinating and the shore excursions that were included in the fare were of high quality. We were looking for strenuous exercise and on this itinerary it was possible. The entertainment was just as excellent as any show in Las Vegas but the dance band was really disappointing. My husband and I like to dance every evening and the band, maybe because of boredom, preferred to play jazz or Latin American music instead of appropriate dance music. Our cabin was the largest one we have ever had. We loved the walk-in closet and the large efficient washroom. The balcony was a waste because it was too hot, too cold or too windy to spend a lot of time outside. We were kept busy during the sea days with bridge lessons, lectures and cooking classes. The free internet was a real perk. However the free alcohol was lost on us. Don't take a cabin in the rear of the boat because it's very bumpy because of the engine. The Reception learned our names quickly and we were impressed with how quickly any concerns were handled. The Cruise Director also catered to every request. Our biggest disappointment was the quality of the food and the service in every dining room except Prime Seven. We had expected excellent cuisine and service but it didn't happen. Sometimes it was difficult to get a cup of coffee, or have the dishes removed before the next course. We had a wonderful experience but the trip was too long and we would not go on another Regent cruise because of the lack of quality in the food and service.   Read Less
Sail Date November 2013
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