Let me first state that the previous commenter did not exaggerate at all. As a matter of fact he was kind to give our cruise a two rating, but I stand by my one rating.
We are Platinum member of the RSS Society, with many wonderful cruises and experiences with this cruise line. We are only 40 days away from Titanium level. And we have booked 3 future cruises with Regent. That said, we loved ...
My wife and I are cruisers of 20 years and this was our first time on Regent. We chose back-to-back cruises in the Eastern Med in a Mariner suite and we were extremely disappointed by our experience. The ship, the dining, the entertainment were all painfully average, but the trip was totally marred by housekeeping issues. A stain on a sheet on the first night was changed quickly and efficiently. ...
We had wanted to try Regent seven seas for a while and when my travel agent contacted me with this cruise I booked a concierge room on deck 9. After two years not cruising we were so looking forward to sailing with the top cruise line !
This cruise was not a good experience from the start, the transfers were appalling, 150 people all waiting by the baggage reclaim at Rome airport for over an an ...
We have never been on Regent before, and made the choice about 6 weeks before sailing on the assurance that mask wearing was discretionary throughout the ship, due to Regent’s advanced air circulation/ventilation system on board.
This proved to be wrong on receipt of an email that due to sailing in EU waters, COVID rules were in full operation on board. Bad Start! No cancellation ...
Chose this because cruise on explorer last year was great.
Sadly this was a waste of money and took until day six to sort all issues out.
Aft cabin ( 675) intolerable because of vibration. Bought this specifically for balcony size.
Moved to ( downgraded) veranda suite ( 754) Filthy balcony with caulking between teak boards stripping out and staining carpet, clothes shoes. After carpenters ...
I need to share the absolutely terrible experience my husband and I had on our recent Regent Voyager cruise – Return to Sorrento in October 2018. My husband and I had never take a cruise before so we didn’t quite know what to expect. We frequently travel and typically stay at 5 star hotels/resorts and have basically traveled the world. Because of our age (my husband turned 80 last year) we ...
We have been sailing with Regent since the beginning, over 25 years. We can't say enough how disappointed we were with this cruise.
We booked a Master Suite, the best cabin on the ship. While the cabin was spacious, the shower stall was so small you couldn't even bend over. Secondly we had leaks in the room for the first 5 days of the cruise. We had wet carpet every single day for the ...
The Regent Seven Seas Explorer is beautiful ship and this was our second voyage on it. But Regent's customer service is so poor it makes your local cable company look stellar. Three days into the cruise my wife developed a medical issue and we had to return home. Regent rearranged our flight arrangements, but charged us an exorbitant rate to do so. Then, after returning home, we were ...
This was hands down the worse cruise out of 10 I’ve been on. They lie the second you make your first payment. If I can help out anyone from making an awful decision please choose somewhere else to cruise with. Don’t let the ALL an inclusive trick you. I would of much rather paid for better quality than what you get for free. The staff is rude the food is horrible and you have few options to eat ...
We thought Regent Seven Seas was a "premium" cruise line. It's not. From the first day there were problems. In our cabin, we tried to turn on the tv to see the safety information. The tv didn't work, so we tried to call someone to fix the tv. The phone didn't work either.
One night we turned on the bathroom faucet and muddy, dirty water came out and didn't clear up until the next day ...