The Regent Seven Seas Splendor is splendid! The ship is an absolute beauty. The decor is fantastic and whoever chose the combination of styles and fabrics should be commended. Everything about the Splendor is first-rate and I believe that is the goal, which is why I'm going to be somewhat nit-picky. My only area of complaint is in food service, which is a bit uneven. The food itself was always ...
Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...
We chose this cruise as our traveling companions wanted to experience a total luxury cruise. Unfortunately, our experience was less than total luxury.
Our first disappointment was with the air travel to Barcelona. United canceled one of our flights less than 30 days before departure. Instead of a reasonable layover we now had to wait close to 7 hours before beginning our red eye international ...
We signed up for this cruise in 2020. We hoped by end of Oct. 2022 things with Covid would have settled down. Since this was to be our 6th Regent cruise, 2nd on Explorer, we believed the tours would be very good and safe. We believed we needed to be careful in many parts or the world now. Especially since we are in our seventies and walk a bit slower. We believed Regen would take good care of us ...
Chose this cruise for the eastern Mediterranean itinerary and to experience the Splendor. We've been on the Explorer and wanted to compare. Like the decorations and feel of the Explorer better but this is an excellent vessel. It handled the gale-force winds and waves we encountered one night just fine. We stepped down from Penthouse to Concierge D for this 17-day trip and the room was very ...
After reading some rather negative reviews, we were very pleasantly surprised by the service, food, décor – in short, pretty much everything – on our week-long Mediterranean cruise on the Regent Explorer. This was our third Regent cruise, and probably my 15th cruise overall.
Our positive experience began with embarkation. After a short bus ride from the pre-cruise hotel, we moved quickly ...
Having just completed our Lisbon to Barcelona cruise with Regent, I thought this would be helpful for possible new cruisers.
Overall the cruise was a disappointment as Regent have obviously cut back post Covid and without exception, all their past clients complained bitterly and vowed not to travel again with them.
It started with a very poor choice of hotel in Lisbon near the airport and ...
Unfortunately, The Regent Experience was not even close to what we were expecting.
1-. The staff is great and friendly, but there is no leadership and lack of training. That results in very poor service and sometimes no service at all, a lot of confusion and frustration. To be able to get a drink or a soda, was at times imposible.
2-. The quality of the food is average at best, I would ...
On our first evening in suite 844 the vibration was dreadful. The entire bathroom vibrated, as did the bedroom. Worst of all was the bed vibrating. Our entire bodies shook. It was distressing and made us both feel almost sick. First thing in the morning my husband reported the matter, but somehow it was not seen as a complaint! After three visits to reception, we eventually got a member of ...
We booked this cruise for the itinerary, and because the dates fit. Regent is more expensive than our usual cruise, but we wanted to see if it was worth the money; it was not, which is why the cruise only received 3 stars.
We had booked a 14 day cruise. Three months before the sailing date, Regent sent us a notice that the cruise itinerary was being dramatically changed, dropping many cities ...