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91 Regent Seven Seas Mediterranean Cruise Reviews

Regent doesn't disappoint. From the excellent service to the comfortable stateroom, this is a first-class operation. We visited all of the key Greek destinations, and while some were far more tourist-y than others, the excursions ... Read More
Regent doesn't disappoint. From the excellent service to the comfortable stateroom, this is a first-class operation. We visited all of the key Greek destinations, and while some were far more tourist-y than others, the excursions that Regent offers made the most of all of the locations. Food was very good, there was the occasional miss but on a 22 night cruise there is bound to be one or 2 meals were the choice was just wrong. The service was excellent at all times, by the end of the first week, the bartenders and waiters all know us by name, and would serve up the right cocktail or wine without even asking. One bonus was that we were lucky to have a phenomenal guest speaker, Michael DiSpezio, aboard who prepared us with lectures for all of our upcoming ports of call. That made the stops that much more interesting and ensured that we knew what to look for. The only weaknesses were a cruise director who was not nearly as visible as the one we had last year, and a very WEAK lineup of nightly entertainment in the theater. That was offset by a good slate of entertainment in the various lounges. Read Less
Sail Date September 2019
This was our third cruise with Regent and the start of the recent television series in the UK on the ‘Explorer’ had put us in the mood for a luxurious break. We flew from LHR with BA which was fine, and our private transfer was ... Read More
This was our third cruise with Regent and the start of the recent television series in the UK on the ‘Explorer’ had put us in the mood for a luxurious break. We flew from LHR with BA which was fine, and our private transfer was waiting, all good. We were in a Concierge level suite so we had the free previous night’s accommodation included - and the ‘meet and greet’ at the hotel was well organised. While we could understand why Regent use the Divani Caravel Hotel from the point of view of the easy handling of a large number of cruise guests, 5 star it certainly wasn’t, particularly our room, which was small with old and scruffy furniture. The rooftop pool was good though, and you could see the Acropolis in the distance. Given Regent’s sales pitch, we would have expected a better hotel nearer the centre of the city. We were transferred to the ship by coach and the embarkation process was very quick, with helpful agents. Our suite was fine, very comfortable bed, everything worked - except the door to the balcony which we had to get an engineer to fix it so that my wife could open it – you would think the room steward might have spotted it first. Most of the staff were generally friendly and competent; the one exception were the barmen - they had clearly not seen the TV programme which says that ‘no’ is not an option. It’s a real first world problem, but if you want French dry rose wine to drink, to be offered Pino Grigio because the barman can’t be bothered to go and get the wine you want is not the way to go. Food in Compass Rose was excellent, and much better than we remember, but we can’t say the same for the buffet in Sette Mari. Keeping meat dishes hot seemed to be a problem, and flies dive-bombing the various cold dishes was quite common. The other new introduction for us was an evening barbecue on the deck in the middle of the cruise, and also a buffet on the last night. We were not impressed by either. We ate at both specialty restaurants, Chartreuse was really excellent, unfortunately Prime 7 was not and left a lot to be desired in all areas - decor (it’s so brown), very, very slow service and poor food quality. We had to ask several times to speak to the Maitre’D and his response when we managed to speak to him was poor. Even the table next to us hosted by the social host was suffering, she must have been very embarrassed - it needs a serious review. The ‘free’ tours we did were good, Istanbul particularly, though one or two of the stops did not really have much to offer. We saw some of the evening shows in the excellent theatre although content was standard cruise ship fare, but probably appropriate for the audience. The sea day was a disappointment, very few activities – you would think they could run another quiz at least. Our perception was that most of the passengers were Brits or Europeans, and the average age was 50/60. Talking with other guests it was clear that most of them restricted their cruising to the 6 Star lines, and that meant that they were less aware of some of the more ‘standard’ cruise lines suite offers – which in our view are better in many ways, particularly on facilities and service levels. We have been on over 70 cruises, on a variety of lines - Regent is not cheap, and in our view does not always deliver the 6 Star offer it should. Read Less
Sail Date August 2019
Regent continues to be our cruise line of choice. Everything is taken care of and they do not nickel and dime you. Staff is very accommodating and service is 1st rate. As soon as your glass is empty someone is offering another drink or ... Read More
Regent continues to be our cruise line of choice. Everything is taken care of and they do not nickel and dime you. Staff is very accommodating and service is 1st rate. As soon as your glass is empty someone is offering another drink or glass of wine. Food in all venues was excellent with wonderful choices in Compass main dining room and included availability each night of basics (steak, lobster tails, etc.) . Entertainment staff was talented in shows and accommodating when participating with guests in other venues (Beatles night and Bar B que were both spectacular and everyone out there dancing and singing). Specialty restaurants were also wonderful. Casino staff very friendly and eased pain of losing. Some excursions could be improved as to scope and content. Tour of Malta particularly disappointing as coordination with harbor cruise resulted in missed ferry. Voyager facilities and public areas were spotless and in good repair. Read Less
Sail Date August 2019
Although I had sworn I would not sail Regent again after a terrible experience a few years back on Mariner (Istanbul-Istanbul), I was tempted by the new ship, positive comments by other cruisers and a convenient itinerary in the Med. A ... Read More
Although I had sworn I would not sail Regent again after a terrible experience a few years back on Mariner (Istanbul-Istanbul), I was tempted by the new ship, positive comments by other cruisers and a convenient itinerary in the Med. A good price didn't hurt either! By way of background, we are regular cruisers on Seabourn (Gold) and Hapag-Lloyd Europa Gold), as well as 3 Crystal cruises (Silver (including their Yacht) and 1 Oceania Marina cruise. We are Silver on Regent. We were blown away by the pre-cruise transfers and hotel. Everything went super smoothly - plenty of staff available, private water taxi to Hotel Danieli in Venice, private water taxi to ship the next day. Air (inc. a deviation in Barcelona where we stayed longer) also very seamlessly handled. The Explorer is a beautiful ship, well laid out and with plenty of space. Although the ship was full, it never felt that way. We loved our PH (1408) - great location - and we got an excellent butler (Vinit). That is not always a given, believe me. I thought the hallway entry way space was not efficiently utilized though - a place to hang coats would be nice. Service was wonderful: consistently personable, always with a smile, attentive. They had plenty of staff, so we never waited in any of our dining venues, even when Compass Rose was full, especially after Captain's events, shows, etc. Never a problem. Dining: We were only able to secure 1 extra reservation (in Prime 7) in addition to the 3 allowed. Food was a disappointment for us. Nothing drastically wrong, just uninspired. Dishes sounded wonderful on paper, but really didn't deliver on the plate. Pacific Rim, which we really were looking forward to, was pretty watered down Asian cuisine. There were a few stand-out dishes (Miso black cod for one) but the sides were generally bad: The fried vegetable rice and the stir fried noodles (both recommended by our server) were gummy and inedible. We liked Chartreuse, Prime 7 was also fine. Compass Rose did better with standard items than adventurous ones, so if you're a steak/lobster/shrimp/repeat kind of person, I think you would be happy. Big negative for us: The wine. The first time in all my cruises, and I do mean all, that I was unsuccessful in obtaining a list (even hand written) of what complimentary wines they had. I asked our butler, our servers, every sommelier, including the head sommelier. What is important to me, as a trained Court of Masters Sommelier, is which winery the wine comes from. The 'somms' and servers I think are trained to stick to their story and not offer additional information. If you find out on your own, then you can have them if you ask. (I saw an Oyster Bay SB and an Ancient Vines Zin, for example, on another table.) Even a mid cruise comment card, detailing my woes, brought no response. I do understand that for 90% (maybe more) of the passengers, those 2 offerings per night were just fine. We're not cocktail drinkers, although we tried a couple here and there. It seems the cocktails are more the focus than wine. Explorer has many lovely bar venues with a wide range of cocktails and high quality liquor available. Shore excursions were about what you would expect from included offerings: Buses, sometimes several going to the same spot, with about 30 people per bus. Tour guides were not very good, and I was reminded of why we book independent arrangements :-). We did pay for 1 tour (to Syracuse) and it was certainly not any better than the 'free' tours. Disembarkation went as smoothly as embarkation. To sum it up, while I overall still prefer SB and Hapag Lloyd and Crystal, I would cruise with Regent again on Explorer (and possibly new ship Ovation) if the itinerary and price were right. Wouldn't do over 14 days though - food and wine not good enough to stay longer. Read Less
Sail Date October 2018
The itinerary. Also to try Regent. Unfortunately, we were underwhelmed with the food, service, staffing. (Our cabin attendants were wonderful!!) Due to early excursions most of the days, we had room service which was very timely and ... Read More
The itinerary. Also to try Regent. Unfortunately, we were underwhelmed with the food, service, staffing. (Our cabin attendants were wonderful!!) Due to early excursions most of the days, we had room service which was very timely and hot; the one day we had a little time we went to main dining room, Arrived at 0815, had to flag down someone to seat us, waited for a server a while, finally ordered and it took until 0850 to receive our breakfast (excursion met at 0915) Food was not even warm, the dining room was not at all busy. Lunches at buffet were great, hot food, lots of variety, great pizza.......service was not the greatest there either, whether or not it was busy. We needed to catch a server's eye to get beverages many times Main dining room was OK....food needed to be much warmer, I had barely warm scallops, sides were not hot. We did complain and the chef did call us to apologise. Prime 7- nice atmosphere, excellent service food so so. Table for 6, 3 had steaks as ordered 3 did not Chartreuse - all was good Ship was OK Excursions were all outstanding! Our pre-cruise hotel was just OK Hotel Davina Caravel. Biggest problem was no US outlets, my husband uses a CPAP + phones needed charging. Fortunately the hotel store had 1 converter left in the store. That info should have been included in Regent information. I don't remember ever needing to write such a negative review Overall even with our issues, the itinerary and weather made it a wonderful 10 days Read Less
Sail Date October 2018
Cruise started and ended in Athens. The room was large considering it was a cruise.. balcony, sitting area , walk-in closet, shower and tub. Food was delicious- our favorite was the Compass Rose. Most mornings we had room service for ... Read More
Cruise started and ended in Athens. The room was large considering it was a cruise.. balcony, sitting area , walk-in closet, shower and tub. Food was delicious- our favorite was the Compass Rose. Most mornings we had room service for breakfast because excursions were early. Everyone of the staff on the ship were very friendly. Loved the three man band that played any song you wanted in the lounge each night. They had other singers, dancers, pianists and full orchestra as well. All were very talented. The shore excursions were great... we only did the half day ones. All of the tour guides were very knowledgeable. Our favorite ports were Malta, Katakolo, Rhodes and Kusadasi. The afternoons we sat by the pool. We met lovely people from all over the U.S. Australia and United Kingdom. It was our first cruise .. my husband was hesitant to go. Now we can’t wait to cruise with regent again. Well worth the cost. Read Less
Sail Date October 2018
We were sold on this cruise when we saw the itinerary -- from France, Spain, Italy, Greece, Montenegro and more...ending in fabulous Venice. What's not to like? We'd been interested in taking a "luxury" cruise line and ... Read More
We were sold on this cruise when we saw the itinerary -- from France, Spain, Italy, Greece, Montenegro and more...ending in fabulous Venice. What's not to like? We'd been interested in taking a "luxury" cruise line and had friends who had good experience on Regent and we liked its all-inclusive feature. This turned out to be lavish convenience. Flew into Nice, France, taxied to Monte Carlo the day before departure, and enjoyed the Hop-on-Hop-off bus. Embarkation in Monte Carlo was a breeze -- no lines and the ship didn't seem crowded while we awaited our 2pm cabin availability. Our cabin was 747 -- perfectly placed mid-ship for minimal movement and easy walk to all events. The room was noticeably bigger than other company's standard cabins -- two could actually fit into the bathroom at the same time. Tub AND shower. And WALK-IN CLOSET! We did notice that our Celebrity Sky Suite has more drawers/storage but that's apples and oranges. Staff got us extra clothes hangers and did a good job keeping room spotless. Food in the main dining room, Compass Rose, was very good. Their creative menu changed nightly and they had a long list of standard items, which included lobster, filet mignon, Dover sole, and more. French restaurant Chartreuse provided one our favorite dining experiences with excellent service and amazing food. Our reservation for steakhouse Prime Seven was at 9pm (way too late for us) and checked but never got in at an earlier time. Regent allows you to reserve several months in advance but I suspect suites and longtime Regent customers had already accessed the best times. Regent's buffet restaurant, La Veranda, offers white table cloths and ample service staff will bring items to your table when you give them your table number. We thought the food there was just so-so and lacked much daily variety or creativity. The hamburgers at the poolside grill were terrific and they also had a nice buffet for lunch and casual evening dining. We always preceded dinner with cocktails in the Voyager lounge, where we always found a nice seat by the window -- enjoyed snacks, martinis and the piano player. We'd heard that the entertainment was not a strength of Regent's and we were pleasantly surprised. Their cast shows were as good or better than one's we'd seen on much larger ships...Celebrity, Disney and Cunard. The dancers were amazing and the singers had terrific voices AND could dance as well. Excursions were efficient and well-run by the on board staff. Because Regent offers a variety of included excursions, seasoned passengers know they need to book as early as possible because they often sell-out quickly. We booked early and got all the tours we wanted. Unfortunately, we found out on-board our Rome tour was cancelled due to lack of interest and others we were interested in were unavailable. Gratefully, the supervisor created room for us on a previously sold-out tour. Very nice, patient and accommodating staff. Tour guides were spotty....some were terrific while others were unenthusiastic or very hard to understand (particularly at the Vatican). A guest lecturer provided history and information on several of our ports. His presentation style wasn't particularly entertaining. Reminded me of a college professor who could have used better slides and a laser pointer. Could have been improved with actual photos of ports, how to get to the center of town, what's withing walking distance. I've seen others actually drop in iPhone photos they've taken on the previous cruise. Very helpful. FENDER-BENDER ALERT: When departing Rome's port of Civitavecchia, a major gust of wind pushed our ship into the pier, causing a big dent and scrape to Voyager's portside, aft. We were at dinner in Compass Rose and as we got underway a big THUD visibly stunned passengers. I always look at staff in these situations and you could clearly tell this was NOT something they experience often -- looking to each other like "should we go into emergency mode?" After a while, the captain came on the PA and explained what happened and he'd keep us apprised. The next morning at 7am we were still in port in Civitavecchia and there was no word from Captain, no note on the door, no message on the Regent TV channel, etc. I went to Reception and they also had no information on when we'd be leaving or where we were headed. Finally, the Captain came on and told us we'd be having a "sea day" and would skip our stop in Naples, which had already been changed from our anchor-port of Sorrento for weather reasons. We actually were happy to have a relaxing day at sea after an intense excursion in Rome but many passengers were very upset missing either the Amalfi Coast or Pompeii. For the remainder of the cruise, we tendered or disembarked from the starboard side, avoiding the visible appearance of the dent/scrape. We feel lucky this incident was relatively minor because it could have been so much worse. And everyone agreed the ship could have handled the overnight communication better. Even if they didn't have answers, they could have outlined the facts, when decisions would likely be made...and sent approved information for staff to use when answering passenger questions. Overall, we enjoyed Regent. They have an excellent product, superior staff and Voyager is still in ship-shape. The price would be our only hesitation. We can get similar experiences for less in suites on Celebrity or others. But it still wouldn't be the special experience that Regent or other luxury lines provide. Read Less
Sail Date September 2018
This was cruise #3 with Regent. The experience on the Explorer was the best. Everyone was like the former Cheers show where "everyone knows your name." Amazing memories of staffers who may have only seen you once or twice the ... Read More
This was cruise #3 with Regent. The experience on the Explorer was the best. Everyone was like the former Cheers show where "everyone knows your name." Amazing memories of staffers who may have only seen you once or twice the entire week. Must have access to the photos of cruisers to have those memories. Loved the new ship. If someone couldn't have a good time on the ship, they can't have a good time anywhere. Port visits were intensive. I finally cried uncle after a few days and stayed on the ship for peace and solitude for two of the days. Some of the excursions seemed repetitive. Guides were excellent. Wish the excursions would not start before 9 or 9:30 a.m. Otherwise, it's like going to work and getting up super early to shower, shave, etc., and wolf down breakfast before racing downstairs to the Constellation Theatre to pick up bus number, wait in line to exit the ship, etc. Bartenders were all excellent. Singing duet from Poland (contract singer and keyboard Boogie and Sasha) were excellent. Plus, great and friendly people when I ran into them at port. Room stewards kept the room spotless. Especially impressed by all the restaurants -- specialty or otherwise. Compass Rose is better than most restaurants on land much less the Explorer specialty restaurants. Ship was 100 people under capacity so nothing was too crowded. So much shipboard credit that I had two massages instead of one and still had to burn through money with dry cleaning each day and racing to spend credits in the boutiques on the last two days. Too many great people to single out individually because I did that on the comment cards on the ship. After speaking with people who have been on the other "luxury lines" instead of the hoi polloi lines, Regent has the best bang for the buck on prices all things considered. Read Less
Sail Date November 2017
The best of the best new ship.... Luxury "All Inclusive" Every part of the cruise from the beginning up until the last 2 days. 14 day cruise. here is why this is important and relevant. 1. The "cruise ... Read More
The best of the best new ship.... Luxury "All Inclusive" Every part of the cruise from the beginning up until the last 2 days. 14 day cruise. here is why this is important and relevant. 1. The "cruise consultant" was very terse and abrupt. this was the person responsible for booking future cruises. i was so excited about this cruise. *(grand suite, spent more than $50,000 for 14 days on this med cruise). i wanted to book 1 10 day cruise for 2018 (they were almost fully booked for 2018) and 10 cruises for 2019 *(total of 124 days.. 2 contiguous cruises) in the grand suite totaling more than $250,000 for myself and my wife. this was the last 2 days in this 14 day cruise. i was to receive $100 for each of the cruises that i booked (total of $1,100). the "cruise consultant", neglected to inform me and my wife!. so we forfeited much of the balance on my account. (mind you that we did all this $250,000 transaction for 10 cruises on the last 2 days of the cruise... So i could have spent some of this if i had known.) he did no even once, talk about any of the ports, or the destinations at all. he was so rushed because he had so many appointments. a very poor sale experience. i compared this to the most recent cruise with oceania, wonderful, experience with a consultant that even showed us pictures of the ports and the accommodations. we were very concerned about the rooms that we would be commuting to and requested to see the rooms on the day of disembarkation. Oceania scheduled this tour of the rooms. regents consultant referred us to our butler for this request. so, we did request this of our butler. he seemed inconvenienced by having to do this. on the day of disembarkation, the butler stated that he was sooo busy because the "head butler" had taken the day off (really? On the day of disembarkation?). so, my wife and i were trying to keep up with him to see the 3 rooms that we would be booked in (grand suites) for the 124 days!!! he was running the stairs, (literally 2-3 steps at a time!!!) and this was after we tipped him 300 euros on a cruise where tip was included!!!!!!!!!! So, I asked the Butler, "can you booked me reservations at the "Compass Rose" (the non-specialty restaurant) for 8 guests?" He tells me that this is not possible. even for the larger tables, it is a "first come, first serve". i thought that this did not make much sense. even more so, given the fact that i booked in one of the superior suites and that is what my butler was for "to make things happen". Instead, one of the 8 guests became friendly with one of the waiters at "compass rose" and was able to book, not 8, but 12 guests at the larger table!!!. And this guest was in a standard suite!!!!!!!! Really???? Sounds like my butler was impotent in this regard!!!!! Not able to do this???? (maybe he did not want to even try) Yet a guest in a standard suite with some acquaintance with a waiter was able to reserve not 8 but freakin 12 seats at a large table for dinner? PITIFUL........(OF WHAT USE WAS MY BUTLER?))) Soooo disappointed!!~! Butler sucked... ALWAYS FORGOT OUR REQUESTS (MANY!!!) I gave him the benefit of the doubt and even tipped him in a "tip included cruise". and yet, he expected me and my wife to run the stairs with him!!!!! Freakin ridiculous....!!!!!!! I currently have over $250,000 10 cruises for 2018 and 2019 on the same ship "regent explorer". Although the cruise itself was great, the booking experience was sooooooooo bad, i am considering cancelling all the bookings. Apparently this particular class of Luxury Cruise is such in high demand that: 1. They are building an identical twin sister ship ready in 2020 to address this demand. 2. They feel that there is so much demand, that they do not need to cater to the clients during the booking process. they still feel the ratings of the cruise experience is important (obviously). but, if they are not paying attention to the booking experience, it will bite them in the butt!!!!! Another thing, is that their internet service sucks!!!!!!! They offer free internet to all 850+ passengers. Well, fine and dandy. problem is that their process kicks you off after about 1-2 minutes of inactivity. Oceania and even carnival cruise internet was far superior. This is where the saying "free is not always better"!!!! Fix this!!! Luxury ship???? Have to pay extra for premium wine. ( I UNDERSTAND THIS) However, should have the option of paying extra for premium internet!!!!!!!! OTHERWISE, PASSENGERS ARE LURED INTO THINKING THAT THEY MIGHT BE ABLE TO FUNCTION WITH INTERNET ON BOARD, This is not the case!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Forget internet functionality!!!!!!!!!!!!!!!!!!! You will be internet isolated!!!!!!! Simple email only............ No attachments........... NO NOTHING EXCEPT FOR EMAIL (AND EVEN THEN, INTERMITTENT) Not the case with oceania and carnival. And should not have to feel appreciative for the opportunity to book a cruise on your ship!!!!!! *(EXPLORER) Horrible and very disappointing at the very end of a very expensive luxury cruise. Read Less
Sail Date October 2017
We have sailed three times on the Voyager and were anxious to sail on the new Explorer. From the moment we were met by Regent at the airport to disembarkation, the serviceand quality in all aspects of the cruise exceeded our ... Read More
We have sailed three times on the Voyager and were anxious to sail on the new Explorer. From the moment we were met by Regent at the airport to disembarkation, the serviceand quality in all aspects of the cruise exceeded our expectations. The transfers from airport to hotel to ship were smooth and efficient. We were greetedon board with champagne, and for the next two weeks enjoyed the friendly, courteous and helpful crew personnel, especially the wait staff, concierge, cruise director and butler. The service was top-notch. We liked the all-inclusiveness of Regent cruises, and thequality of restaurants, entertainment and excursions was the best we've encountered. That includes sailing with Seabourn and Silversea. Not only was the decor in all the public areas of the ship luxurious, but the artwork wasunsurpassed. The Canyon Ranch spa and staff were excellent. We are looking forward to another Mediterranean cruise in October with friends we areanxious to introduce to Regent. Read Less
Sail Date October 2017
After experiences on other cruise lines, we decided on an all exclusive cruise. Selected Regent Voyager from Venice to Croatia to Greek islands ending in Athens. Very pleased with service, accommodations, food and drinks. Room was ... Read More
After experiences on other cruise lines, we decided on an all exclusive cruise. Selected Regent Voyager from Venice to Croatia to Greek islands ending in Athens. Very pleased with service, accommodations, food and drinks. Room was spacious and well equipped. Rooms and common areas were all very modern and seemed new. Never seemed crowded anywhere, except at pool. Laundry on every level was a major plus. Tours were all excellent though some of the guides should have better English speaking capability. Meals were all good. Menu selections were varied and tasty. Downsides: internet was sporadic and weak. Very disappointing since free internet was one of the reasons we selected Regent. Internet manager was very helpful but could only apologize for slow speed and lack of access.; poolside chairs were always "occupied" so never got to experience pool. Need better control and management against saving chairs.; Enjoyed Regent enough we are scheduled Panama Canal cruise on Mariner in April. Just hope internet and pool issues are different. Read Less
Sail Date October 2017
We spent three days in Venice, prior to embarkation. Embarkation took less than fifteen minutes and then a pleasant lunch at La Veranda. We were in our room by 2:30. Very nice room with plenty of closet space and a butler who could answer ... Read More
We spent three days in Venice, prior to embarkation. Embarkation took less than fifteen minutes and then a pleasant lunch at La Veranda. We were in our room by 2:30. Very nice room with plenty of closet space and a butler who could answer any question and solve most problems. We ate at all the restaurants and generally had very good, but not great food. Explorer does a better job with seafood than with beef. Pacific Rim: If you really like Asian cuisines, then Pacific Rim will be a disappointment. A saute pan on an induction cook-top just does not produce the same results as a wok over an open flame. The wine selections do not pair that well with Asian foods. Same menu as web site every night. Prime7: Great prime rib, very good pork and fair to middling beef. Regent claims they only use dry aged USDA prime beef, but I doubt it. Same menu as web site every night. Chartreuse: Very good, if you stick with the fish. Same menu as web site every night. Compass Rose: Favorite restaurant on Explorer. Menu changes on a daily basis and we enjoyed everything we ordered. Sette Mari: Had some excellent meals and never a wait for a table. Menu specials change each evening and the pasta station does a great job. You can make a meal just from the Antipasto Buffet. La Veranda and Pool Grill: Excellent buffets. Wine: House wines are OK, but you really need to ask about everything they are pouring and not just what is initially suggested. The Connoisseur's Wine List has some great deals with markups well bellow what you see in most restaurants. The Culinary Arts Center is great and you should make every effort to schedule a class. We did a Market to Table Excursion in Korfu that could not have been better. Went out to the market in the morning, bought ingredients, and then came back and cooked it in the afternoon. Chef Kelley and her team were great. The Explorer is a gorgeous ship with a multitude of very comfortable public spaces. There is original art on display everywhere you turn. The crew is very well trained and make a point of making sure you are a satisfied customer. The gym is large and well equipped and never crowded. Not a spa person, so can't comment on Canyon Ranch. If you select cruises based on the quality of the entertainment, then Regent is not your cruise line. We liked all the ports (part of the reason we selected the cruise) and with one exception the excursion guides were excellent. We took an excursion in every port with a mix of free and Regent Select itineraries (some were excellent, others OK, but none were bad). There was someone from Destination Services on all of our excursions. All of the buses were fairly new and very clean. Disembarkation was quick and easy, but we did not have a plane to catch. Read Less
Sail Date October 2017
I just had to add this review having read a recent one from someone who cruised in July 2019. I'm obviously really sorry that their cruise was not up to standard, however I have been on RSSC Voyager twice before and due to go again ... Read More
I just had to add this review having read a recent one from someone who cruised in July 2019. I'm obviously really sorry that their cruise was not up to standard, however I have been on RSSC Voyager twice before and due to go again very soon. I do accept that cruise reviews are subjective, and that we all see things in a different way. I would say that a number of comments made are simply not right. Regent always provide cold towels around the pool on hot days, and its certainly not difficult to draw the attention of staff to order beverages. It's also nice to get up up of your chair and walk to the bar and order drinks to be delivered. I have experienced a change in Regent over the last couple of years. I have been with them on over 12 cruises, and to some extent I do agree with fellow members that standards are beginning to slip, and I will continue to express my thoughts to Regent on that. They are still six star cruise line, but need to be very careful in the future to maintain that level of service or reap the consequences. The most important of which is staff training. Generally I have found Regent to be an excellent cruise line. However, with the yearly increase in prices should come the most excellent of service. I'm not sure we are quite their yet. The French restaurant has had a similar menu for 12 years, and is possibly the worst eating venue on-board. Prime seven always provides. Sete Marie at Veranda is wholesome and generous. I think sometimes people look into things too much, but agree that service and food should be at it's highest. Read Less
Sail Date August 2017
We expected only the best; it was our first ocean cruise and we loved the experience. Our cabin was exactly mid-ship, 836. Every need and whim was fulfilled by the concierge staff. Laundry was delivered promptly every day. Our ... Read More
We expected only the best; it was our first ocean cruise and we loved the experience. Our cabin was exactly mid-ship, 836. Every need and whim was fulfilled by the concierge staff. Laundry was delivered promptly every day. Our complimentary drinks were restocked daily with our premium choices. Fresh towels and toiletries twice a day; a girl could get used to this! Our balcony afforded a delightful private vista; we enjoyed toasting to the splendor right in front of us. Cannot rave enough about the ship. The library, the spa, the restaurants, and my favorite of every morning: pool deck for yoga, stretching, jogging before breakfast. Nothing compares to running the deck while docked at Monte Carlo. Lorenzo, the maitre d'hotel at Sette Mare/La Veranda takes personal attention to a whole new level. We enjoyed breakfast there every morning, a few lunches, and dinners at large tables for 8 to 12. Small table, or large, Lorenzo ensures an exceptional experience. The barbecue night on the pool deck was such fun! Our table had 12 and do not think typical barbecue--it is lobster, ice sculptures, fantastic desserts. Another dining occasion was the open-kitchen lunch at Compass Rose. Guests toured the kitchen, saw the staff at work, and chose from an elaborate buffet inside the kitchen. Impressive! Our dining experiences in Prime 7 were preferable to Chartreuse; both require advance reservations. Dining Ratings: Service is excellent, food is very good to excellent, wine choices are pedestrian. The level of attention is what makes it superb. We never spent a daytime on the ship; included and purchased excursions were very nice and efficiently run. Great value. Favorites were the Sicilian Wine Roads and City Walls and Museum in Dubrovnik. Insight into the ports-of-call was enriched by the three lectures by Smithsonian Institution expert, Dianne Konz. We attended all three in person, but her lectures were video broadcast available. Entertainment is fun. The Voyager Production Cast is first rate. The Kapers night when the staff performs is a treat and sentimental because you see the people who have served you all week, giving it their all! All the staff show dedication and are indefatigable; Ray Solaire, Cruise Director sets the pace. Reception desk staff is amazing. Thank you- beaucoup- to Angie! William Gomez, the Executive Concierge is attentive, available and is dedicated to avoiding problems, solving problems and ensuring excellence. Read Less
Sail Date July 2017
We have been on all the RSS ships (as well as Seaboard and Silversea) and enjoy Voyager best. Indeed we had the same suite 1005 as last year from Singapore to Dubai. Meantime there has been extensive excellent refurbishment which has ... Read More
We have been on all the RSS ships (as well as Seaboard and Silversea) and enjoy Voyager best. Indeed we had the same suite 1005 as last year from Singapore to Dubai. Meantime there has been extensive excellent refurbishment which has enhanced several areas. Indeed after a less than satisfactory cruise in November on Explorer (a massive disappointment) we were regarding this cruise as make or break with Regent. We were very satisfied overall other than a couple of minor hiccups. We will continue to return - especially with laundry and pressings. We do not think butlers enhance the cruise and a penthouse isn't worth the extra. Overnight in the Westin Excelsior in Rome was very pleasant and an excellent room. Transfer, as last time, was a little chaotic at the hotel end but also very Italian if you look at it again (and it was the same last time!) The suite, boat, staff and service are all first rate. All staff helpful and smiling. Dining - Compass Rose is lovely; the new decor is very good too. Always perfect service and food. Chartreuse is excellent too and we dined there three times - as its a limited menu that is just right and each experience perfect. Prime seven also is excellent but a little on the dark side on Voyager - especially on a summer cruise. Settle Mare really desperately needs a makeover and we are a little tired of the rather minimally changing menu - which was of variable standard. It is as La veranda excellent for breakfast and lunch. We like the pool deck 'healthy' breakfast which seems underused - and it mitigates against you having unnecessary cooked food! Again the pool deck does very good themed lunches most days. Entertainment as a mix of the ship's company and guest cabaret was just right for us - not too long and a good selection. We prefer the new entertainers to the time expired Jean Ann Ryan repeats. Ray's own show was of very high quality and its always good to see Krew Kapers. Cocktail parties early evening for various events are a waste of time when the weather is so good outside. Shore excursions are of a good standard overall, but in an effort to make some last four to four and a half hours, unnecessary free time is put in when you've already been on your feet 2-3 hours. There will always be some variability of guides' English. Our only real hiccup was a mess up with gondola tickets given out wrongly with a long wait culminating in us deciding after an hour to wait no longer. Other than that destinations did well. Our cruise had an add on 2 nights and Opera at Verona. Hotel Victoria Palazzo is 4 star rather than five. De luxe so called rooms are their standard and very small. It is well situated. Opera - Madama Butterly - seats provided by Regent really were the best in the house. Excellent. A very good walking tour of Verona the following morning which included revisiting the Arena was very good. Read Less
Sail Date June 2017
Many of our concerns about the cruise are the things that we miss most about the experience. The crowds never materialized. We never waited in line for anything. We enjoyed the quietude of the cruise with often few people in the public ... Read More
Many of our concerns about the cruise are the things that we miss most about the experience. The crowds never materialized. We never waited in line for anything. We enjoyed the quietude of the cruise with often few people in the public places. We often dined alone but never felt lonely. The atmosphere of the ship coupled with the quality of passengers made for a comfortable, yet upscale experience. This is not a stuffy environment. The passengers were not pretentious. Rather, the laid-back, relaxed and welcoming spaces created a world of equality where joy, pleasure and relaxation were most sought. There were some couples we saw the first days and did not see again until the last day and vice versa. We were fortunate to meet and spend time with some interesting people from across the country and even around the world. The casualness of the cruise allowed for easy conversations. Similarly, the excursions are small enough to contribute to more interaction among the other passengers. What does luxury mean? For us, we never encountered any of the ship's personnel to be anything but kind, considerate, attentive, genuine, personal, professional...our room remained spotless, the drinks were plentiful, the wine flowed freely, the food always very good and served to our satisfaction. This was not grandeur luxury - it was luxurious to be treated so kindly and so effortlessly. The Voyager’s opulence and splendor reflected from everyone’s comfort and contentment. We could describe the generous displays of shrimp and lox (oh – smoked salmon); the double lobster tails served to us almost every night, the bottomless cocktails, free-flowing wine and abundance and variety of food but will leave that to the imagination! Read Less
Sail Date June 2017
We really enjoyed our first cruise on Voyager having previously cruised twice on Mariner. We enjoyed everything about the cruise, the food, crew, cabin, public areas and included excursions were all very good. Although you would expect ... Read More
We really enjoyed our first cruise on Voyager having previously cruised twice on Mariner. We enjoyed everything about the cruise, the food, crew, cabin, public areas and included excursions were all very good. Although you would expect to get vibrations on a ship and this in itself would not be a problem, the vibrations caused the ceilings of our aft cabin to 'tick' loudly causing us to lose a couple of nights sleep. The vibration is a function of the ships speed and was most evident when the ship was on the longer legs of its itinerary, and was almost completely absent on nights where it had short distances to travel. I also felt that the deck of Voyager seemed much more crowded than Mariner. This maybe because the pool is wider only allowing for a single row of sunbeds around the pool, whereas Mariner has two rows. The entertainment was very old fashioned and seemed to be aimed at older people. The cruise director was also an entertainer, but whilst he was a nice guy, I'm sorry to say that we and nearly everyone else we spoke to thought he was past his sell by date. Again the entertainment on Mariner seemed much more up to date and the shows were modern and energetic. In view of these issues I would choose to travel on Mariner in the future Read Less
Sail Date June 2017
This was our fourth cruise, our last one was about seven years ago on Oceania. We had heard a lot about Regent and were eager to experience their brand of luxury travel, which is inclusive; no signing,tipping etc. As the cruise was high ... Read More
This was our fourth cruise, our last one was about seven years ago on Oceania. We had heard a lot about Regent and were eager to experience their brand of luxury travel, which is inclusive; no signing,tipping etc. As the cruise was high end and superbly rated, we expected near perfection. we were very disappointed. The ship was beautifully appointed and spotlessly clean. The crew exceeded all expectations- from the service workers, to the matre'd, to all the help-the people were flawless. Their ability to make you feel as if you were the only ones on the cruise was so satisfying. They knew our names, after 2 days, where we liked to sit, our favorite dishes and likes and dislikes. They were ALWAYS smiling, helpful and friendly. There wasn't anything they wouldn't do for you with a genuine smile. Everyone from Ray, the cruise director, to the restaurant workers, to the bartender was attentive and extremely competent in their job. We loved our stewardess, Marleen, who was always there when we needed her. Our cabin was incredibly spotless all the time. An A+ rating there. The food on board was somewhat disappointing. It was inconsistent and uncreative. Compass Rose, the main restaurant, is incredibly beautiful and the service was exceptional with many of the servers addressing us by name. The same can be said of Sette Mar with its incredible matre'd Lorenzo. However, we must rate the food a C. The same dish could be good one night and just average the next, and the menu had a sameness to it every evening. There were daily specials but the guest's culinary expectations were rarely met. Many dishes were basic and too simple, where creativity and sophistication were expected. We are wine lovers and found the included wines to be very good, and the premium wines to be reasonably priced.The food rated a C+ We were disappointed with many of the free excursions as there was too much time on the bus listening to tour guides who didn't know when to stop talking. (We would like to applaud, however, Marina, our Florence guide who went out of her way to assist my wife resolve a medical problem) While we rate Marina an A+, our excursions as a whole were a C. In the future, we will hire private tour guides. We must comment on the advertised free Wifi which must be rated an F. It was useless as it rarely worked. We were constantly required to login.If you must have Wifi on your trio for business purposes, forgetabouit, unless Regent does a major upgrade. Read Less
Sail Date June 2017
My first time in Venice and some new ports in Ravenna, Croatia, Montenegro, Elba, Sanary de Sur, Marseilles, were the primary factors in choosing this cruise. We arranged our own air and a one night stay in Venice. Very expensive but ... Read More
My first time in Venice and some new ports in Ravenna, Croatia, Montenegro, Elba, Sanary de Sur, Marseilles, were the primary factors in choosing this cruise. We arranged our own air and a one night stay in Venice. Very expensive but wanted to be near the St. Marks Square and be able to just walk around and people and monument watch. Stayed at the Savoyia and Jolanda on the Grand Lagoon. Sound proofed rooms, relatively small but clean and elegant. Hotel helped arrange a private water taxi to the ships embarkation area, help with luggage, transferred luggage from water taxi pier directly to our room - about $80. Very quick and easy embarkation. Have been on Voyager before and like her layout, service by the crew and inclusiveness.. Newly refurbished since last cruise on her and very nice looking, but lost some functionality in the rooms. The larger flat screen TV eliminated the upper level storage area above the desk, refrigerator area. I think the placement of the TV could have been offset and it would have left room for one pier of storage above the desk level. Basically eliminated a set of drawers that I utilized on prior trips. Walk in closet unchanged and greatly appreciated - love this feature. I usually book a guarantee H but it was getting full and good locations were going fast. Ended booking an F, 817 as I like its location. Near forward elevator banks but quiet. Ray Solare cruise director puts on a couple of great shows. Dining was mixed which was a let down from my previous trips on Regent. Compass Rose new layout is excellent, chic, and quiet enough to have a conversation with table-mates. The food in there did not disappoint. Ports and shore excursions. Considering the heat most became more strenuous than expected. Some excursions poorly thought out and not very informative. I did only the free excursions and was satisfied or very pleased with most of them. Booked most online as soon as they became available. Most ranged from 5 hrs to 10 hours. I thought the quality of the free excursions was over all not at the 5* level with larger numbers of guests per group than I have found on other Regent cruises. Almost twice the number of people per guide as I expected from Regent.. Read Less
Sail Date June 2017
We are just about done with the cruise in 2 days...we have done a lot of traveling and while the ship is very nice and food quality it high-the real purpose of the trip was to see the local history, culture etc and by far this trip had the ... Read More
We are just about done with the cruise in 2 days...we have done a lot of traveling and while the ship is very nice and food quality it high-the real purpose of the trip was to see the local history, culture etc and by far this trip had the worst excursions we have ever experienced. So I'm not going to focus on the ship or food but on the reason at least we came and that was to see the UK and Ireland. The tour guides are independent contractors with little or no training. They are not in touch with other buses or guides or the ship-so why does this matter...? On 3 trips we have lost or had passenger issues and the lack of coordination made the situation worse. THe information is very basis, little enthusiasm and nothing unique or special about the trips that is memorable. Simply pick a number, get on a bus with a guide and return back to the ship. By example we had bad weather in Scotland and had to tender in. Understandable but what is not is with cold winds, sheets of water-why we spent 3 hours driving around and 20 min at the castle (Edinburgh) - nothing could be seen or experienced and with no location for the bus folks got lost (which we help find in the blowing rain while we asked the bus to not move once it was found). The groups are not organized by speed, so you may have active folks with someone with walker, cane or other issues that really can not handle the roads, stairs etc-it reduced what can be seen and makes the trip also an issues for those less active as they are rushed to the point we had a number of falls. Yesterday in Liverpool it got windy for some reason the boat waited to as for a tug out of harbor-that delayed the exit by 6-7 hours so we missed our next stop of Cork (Blarney Castle etc) today...instead its another boring day a sea. The other ships got out but Regent was slow on the oversight and it cost everyone a key day in the trip. Our room-ended up being connected (inspite of what floor diagram showed) so every work, flushed toilet etc next door was part of the experience... We have another trip paid for to N. Europe on same Explorer in 2 months and trying to get our money back... If you cruise to enjoy the ship, food and drink you will be happy but if you cruise to be comfortable while you explore the world...you will be disappointed. Good luck-we will be shifting over to Crystal and others we have had better success with going forward. At this point I wish we had come over on our own or not taken the trip. One more item-speakers hugely boring...think of your most monotone prof in college.. and entertainment is essentially lounge band performances...yawn.... Read Less
Sail Date May 2017
We chose Regent primarily because we wanted to try an all-inclusive cruise to see if they are worth the price and Regent got great reviews. Overall, we loved the boat and the crew. Service was generally off the chain good, but I ... Read More
We chose Regent primarily because we wanted to try an all-inclusive cruise to see if they are worth the price and Regent got great reviews. Overall, we loved the boat and the crew. Service was generally off the chain good, but I wouldn't spring for a penthouse just to get a butler. Ours was wonderful, but really didn't do much that a good steward wouldn't have done. We just aren't that needy as travelers, but if you are, it might be a good spend. Getting on and off the boat was handled exceptionally well in our view. Not just at embark/disembark, but shore excursions. Literally, hundreds of people were moved smoothly and comfortably every morning. They were even handicapped that most of our ports were tendered, not docked, and the crew made it look easy. Food on the boat was generally good, but not as good as I expected, based on other reviews. I frequently found both fish and steaks over cooked. Other dishes like pasta and risotto leaned toward salty and over seasoned. There were certainly exceptions where fare exceeded all expectations. The French based Chartreuse was our favorite - we ate there twice on the trip and food was properly cooked and seasoned both times. Next, was the main dining Compass Rose, where the chef's specialty menu was usually the best. Especially, good were oxtail soup and herb crusted lamb rack. At the restaurant bottom for us, was the Prime 7 steak house. My medium rare filet was a hockey puck - over done, under seasoned, tough and dry. I do much better at home. The wife's halibut was likewise over and dry. This is not upscale dining. All drinks are included and the bartenders are fantastic! Some of the best bar service we've had anywhere. Drinks were just about perfect. What else? Let's pick nits - this is an "upscale" cruise line. The on board included wi-fi is useless most of the time. Lighting in the bathrooms is far too dim for 50 something eyes. The stateroom temperature is very difficult to control - going quickly from sticky to meat locker. The bottom line is always would you do a Regent cruise again. We talked to lots of Regent repeaters on the trip and we always asked them why Regent? Everyone, said first the all-inclusive concept. One price and you are done and you know that number long before you board. Second, great service is what brings customers back. For us the answer is YES. We will go with Regent again. It's worth the money. However, we stop short of many others who say they won't ever travel with anyone else. Read Less
Sail Date May 2017
This was our forth Explorer cruise which pretty much shows how much we love this ship. We have sailed over 350 nights on Regent (on all the ships) and find the Explorer the top of the line. To back up a bit, we flew to Miami from ... Read More
This was our forth Explorer cruise which pretty much shows how much we love this ship. We have sailed over 350 nights on Regent (on all the ships) and find the Explorer the top of the line. To back up a bit, we flew to Miami from Vancouver, B.C. using our own air and took the air credit. We flew American Airlines which is a mediocre airline at best but it did get us there. We also took the hotel credit as we were a group of over 100 people (customers of a travel agent) and had special events in Miami for two days prior to embarkation. This was a transatlantic cruise with only 3 port stops so there were mostly Regent repeat customers on the ship (that preferred having the ship be the destination). We stopped in Bermuda for 2 days which was okay. IMO, Regent is making too many stops at this port and we are getting tired of it. Our second port was Funchal which we love. Madeira is a lovely island with great food and scenery. We took an "included" excursion that took us across the island where we had lunch at a local restaurant. The food was delicious. Most of us tried "black scabbard" fish (only available in Madeira and Japan). It is the ugliest fish that I've ever seen but tasted great. Our last port was Gilbraltar, U.K. where we visited a farm in Spain. This required going across the border which, according to our tour guide, is getting more difficult to cross every day. Thankfully, it was not an issue. The farm is amazing - they have cork trees, cows, and the famous black pigs. The farm is thousands of acres and is completely organic. Most of the feed for the animals comes from the trees. The pigs eat the acorns and is praised as some of the best ham in the world. We visited their new school and petting zoo which was lovely. This was followed by tapas (the amazing ham was included and is the best we have ever tried) and sherry. This is the first time that we have done the same excursion twice. IMO, it was worth it. Destination Services on this cruise did an excellent job (something that I have not said before about this department). We stayed in the Master Suite which was the best suite we have stayed in on the Explorer - not just because it is a Master Suite but because of the layout. We have also stayed in a Grand Suite, Concierge Suite and F1 Suite on the Explorer and have toured other suites. Besides for the Master Suite, we also like the Concierge/F1 Suites (identical except for the balcony) and the Seven Seas Suite. We are not fans of the PH suites. Food on Explorer remains excellent - in most dining venues. Our favorite on this cruise was Chartreuse - especially for lunch. Great food and impeccable service. Our least favorite was Prime 7 due to inconsistent food. Compass Rose is always wonderful as long as you dine early or late. Going to Compass Rose after a special event can be chaos. For instance, after the Captain's Reception, 200-300 people immediately go to Compass Rose. There is no way any restaurant can provide excellent service when everyone arrives at the same time (unless you are at a wedding and the choice of food is very limited and prepared in advance). Service was also excellent. If anyone has a problem with food or service on any Regent ship, the key is to let the Food and Beverage Director or the General Manager know about the issue. They will do everything within their power to make it better. If you do not say anything, there is no way they know that there is something that needs to be fixed. On our last cruise, there was an issue that I reported to Daniela, F&B Director (which was corrected) but on this cruise, there was nothing negative to report. We are not big into entertainment, however, the entertainment on this cruise was the best that we have encountered on the Explorer. Cruise Director John Barron is determined to raise the entertainment level up a notch. So far, he is accomplishing his goal. Read Less
Sail Date March 2017
We have been on all Regent ships, but not the new Explorer. When offered a deal too good to pass up by our TA, accepted for this BTB, Miami-Barcelona-Venice. Added bonus was opportunity to join Regent management in Miami for several ... Read More
We have been on all Regent ships, but not the new Explorer. When offered a deal too good to pass up by our TA, accepted for this BTB, Miami-Barcelona-Venice. Added bonus was opportunity to join Regent management in Miami for several pre-cruise events. No complaints to date. Nothing is perfect. Yes, on one dinner occasion at Compass Rose, when both of us were momentarily away from our table, an attendant removed the salt and pepper shakers. That was, obviously, a signal for another to remove everything else. When we returned, were offered the dessert menu. Wait! Still main course to go. Our waiter then appeared to reevaluate, and reset our table, complete with salt and pepper shakers. No big deal. One of those things you recall. All staff are attentive, professional, and responsive. Food quality--particularly the fish and chicken--excellent. Wine selections are a cut-above. Can ask for another variety of a particular white or red, not necessarily on the menu as offered for that dinner: "No Problem." d Suite accommodation is spacious. Large, walk-in closet, and other amenities, as advertised. Just review the basic pay-out on-line, or in the catalogue; double check with your TA; and, there should be NO unpleasant surprises. Had the best Bridge Tour ever, on any 5+star ship. The Captain is a genuinely friendly, approachable guy. A solid hand-shake while looking you straight in the eye. Completed the first segment to Barcelona two days ago. Currently on the second, at Monte Carlo. Tops so far. Will publish our final evaluation upon returning home on/about April 21st. GoARMY! Read Less
Sail Date March 2017
I found this cruise to be all that I expected. the staff is young and energetic,warm and always go the extra step to please. The Explorer is easy to find your way around. Only draw back if you can call it that,if your cabin is in ... Read More
I found this cruise to be all that I expected. the staff is young and energetic,warm and always go the extra step to please. The Explorer is easy to find your way around. Only draw back if you can call it that,if your cabin is in the aft part of the ship and you are going to Compass Rose you will need to take the forward elevator. I could not have been more pleased with my suite and the amenities provided. There was an issue in my suite which I mentioned to the hotel manager. That afternoon the Captain, Staff Captain, Hotel Manager and Chief Engineer were at my door to address the issue. Issue resolved. The numerous dining options were another plus. The ship was kept immaculate and all departments take great pride in their work. I really felt that I was on one of those many high end Yachts we saw in Monte Carlo. if you are not one to take advantage of the shore excursions your value for the cost diminishes. Read Less
Sail Date March 2017
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