Introduction
There were many wonder experiences on the trip, including arrangements for renewal vows for our guests during the cruise by the captain of the ship, but we were disappointed in the overall value due to the misleading advertising of “luxury perfected” by Regent. I booked my hotels and flights independent of the cruise line on all of our previous cruise experiences with other ...
Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...
My wife, mother (87 years old), sister and her husband, brother and his significant other, and I recently returned from a trans-Canal cruise, “Christmas on the Canal,” on the Regent Splendor. This was a bit of a “hail Mary” cruise after an utterly horrible experience on a prior cruise on the Splendor (see “Splendor? Not So Much”). What gave us some belief that service would be better was an ...
This was a great agenda- a 17-day cruise from Barcelona to London. The biggest problem for me was the lack of Internet- there was absolutely no service in my room. There was very slow service in the common areas but it was a pain to have to take my computer out into the lobby when I needed to do some work. I was in a Penthouse suite with a Butler who was wonderful. The rest of the service on the ...
We have sailed with Regent previously and always found them excellent so chose this cruise to enable us to celebrate our 51st wedding anniversary as we missed out on our 50 th the previous year due to COVID limitations.
Internally the ship is generally looking rather old fashioned. There is not a lot of public areas and the outside deck at the stern by the Horizon Lounge is fitted out with ...
When the Explorer started sailing we thought it was wonderful and enjoyed several sailings. After waiting 2 years we due to covid we sailing the new Splendor. A definite WOW. Surpassed the Explorer in all categories.The decor is elegant and relaxing too. The perfect ship to sail across the Atlantic.
Although I give an excellent rating, I must state that due to covid rules in Miami and our ...
Even though we had not been on the ship in three years due to the pandemic, very little had changed. Some of our favorite maitre'd's and servers had moved on to the Splendor as promotions or at their request. Service is still spectacular.
Not a cruise for singles. It is an older crowd and most folks are married or coupled. Guests from across the globe made this an interesting experience. ...
Overall, I (solo traveler) had a nice time. However, midway through the cruise I went to the Observation Lounge for a drink after dinner. The server came over to take my order, but then reminded me of the dress code (see below). I was extremely confused as I was wearing a white blouse, black skirt, and heels. I asked him to clarify, but he just repeated himself. After bringing me my drink, I felt ...
A HUGE thanks to Regent and especially the crew of the RSSC Splendor - some of whom hadn’t been off the ship since July-21 - for a lovely return to cruising. Our last cruise was in Jan/Feb-20 on the RSSC Explorer. This one had been booked for Jan-21.
Despite the backdrop of the latest manifestation of Covid - Omicron - from start to finish we felt safer on Splendor than back food shopping in ...
The cruise business has been hit hard in the era of Covid. The fleet has been moth-balled and the staff reassigned or employed elsewhere for many months.
I am scratching my head and trying to figure out how after this long hiatus, that the staff of Seven Seas Splendor was able to deliver a truly flawless experience.
The ship was impeccable. The staff was remarkable. Every employee ...