WORST PARTS - Incredible cabin noise and vibration ( first cabin ), poor service at guest reception, unusable wifi, mid cruise balcony revarnishing ( 2nd cabin )
BEST PARTS - great crew, good excursions, good food, friendly passengers, nice personal touches
This was our first cruise and after a lot of research, we opted for Regent - mainly for the food and the ports we could ...
Unfortunately, The Regent Experience was not even close to what we were expecting.
1-. The staff is great and friendly, but there is no leadership and lack of training. That results in very poor service and sometimes no service at all, a lot of confusion and frustration. To be able to get a drink or a soda, was at times imposible.
2-. The quality of the food is average at best, I would ...
This was our first Regent cruise. Friends had spoken well of them and of course we had seen the TV programme claiming they offered the best and most luxurious standard of cruising.
Our pre-cruise stay at the Westin Excelsior in Rome was a mixed experience. The hotel is large and historic but tired . We had a large room and en suite but the shower door was nearly off its hinges and the bottom ...
My wife, mother (86 years old), and I recently returned from a very after-season Mediterranean cruise, “Ancient Ruins of Greece and Rome” on the Regent Splendor.
I believed that the Regent brand was about higher cost, higher touch, higher quality, which we bought in to. Disappointingly, only the “higher cost” part really stood the test on this cruise. To be sure, part of this was caused by ...
This was suppose to be a 5 star experience but it was anything but. They didn't go to two out of the 10 ports and only gave us $500 coupon for use another trip which we won't use. They had ending problems and didn't let us know that we were only running on 3 engines instead of 4. Missing two ports with useless compensation was not good. Won't be using Regent again. The shore excursions were ...
As it claims to be the world most luxurious cruise ship, I chose this cruise trip to celebrate my husband's 60th special birthday with my family, hoping it to be a memorable one but it turned out to be totally disappointing!
Despite my previous arrangement with the cruise co about my husband's birthday before the trip and reminded them again on the first day we boarded the "Explorer" for the ...
Well what a very poor cruise. Regent has gone from elegance to budget. Staff are sloppy. Spill a drink and just walk off. Order a cocktail and end up with anything but what was ordered. Staff seem to not understand English when it suits them. Entertainment zero. Towels thread bare. Even holes in bath towels and mats. Could not believe it. Dress code really? Baseball caps in main dinning room. ...
Family vacation with our two teen sons. Firstly we booked a 15 night cruise with Regent at no time did they tell us that the cruise was two bolted together. Beware this seems perfectly normal and somewhat shady. The net effect is that entertainment and menus repeat for both weeks... I think this is very unfair and should be addressed and I would advise people to check prior to booking unless you ...
I will start my review by saying my wife and I are 60, a little plus and minus. We have been on about 30 cruises with most of our time spent on Celebrity ships. Except for the Paul Gauguin, this was our first entry in what I expected to be the high-end cruise market. I have to start by giving the crew of this ship the highest possible praise. Not sure how Regent makes it happen, but I believe ...
The best of the best new ship....
Luxury "All Inclusive"
Every part of the cruise from the beginning up until the last 2 days. 14 day cruise. here is why this is important and relevant.
1. The "cruise consultant" was very terse and abrupt. this was the person responsible for booking future cruises. i was so excited about this cruise. *(grand suite, spent more than $50,000 for 14 days ...