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2 Regent Seven Seas Hawaii Cruise Reviews

The Ship: The hull started life as a Russian satellite tracking ship. It's beginning to show its former self. There was a lot of rust and despite a refit a few years ago, it's looking old. A metal flashing came off a stair when I ... Read More
The Ship: The hull started life as a Russian satellite tracking ship. It's beginning to show its former self. There was a lot of rust and despite a refit a few years ago, it's looking old. A metal flashing came off a stair when I walked up an exterior stair. I moved it out of the way so no-one would trip over it and reported it to the crew. It was still there at the end of the cruise. The cruise had ~360 passengers on board of a capacity of 500. The crew said it felt empty. I can't imagine another 140 passengers on the ship. The common areas were crowded in the evenings with 360 passengers and the dining rooms were quite busy. The Food: The food was mediocre and very rich. There was a sameness to the food that got boring quite fast. It was hard to get a simple, good salad. Most things had a heavy sauce. Considering the average age of the passengers, it seemed like the cooks were trying to kill off their clientele with cream and salt. Much of the food was bland, other than the salt. The wait staff was excellent and remembered preferences. They tend to push the wine of the day, but you could ask for a different wine. There were premium wines available for an additional fee. The steakhouse, Prime 7 was mediocre. The caesar salad dressing was a gloppy mess. The filet was thin and overcooked (ordered medium rare, came well done), the ahi was also overcooked. The Sete Mare restaurant served Cioppino that was very salty and very overcooked. My wife's sea bass was good. Room service was a limited menu and good or bad, depending on what was ordered. Coffee was inconsistent in quality. The Entertainment: With one exceptional show, most of the theater shows seemed like high school productions. There was a piano player and a guitarist onboard. They were personable, but after a few days, you had heard all there was to hear. Most of the music on board was geared toward people in their 80s or older. My wife and I are around 60 and the music seemed to us like the stuff our grandparents listened to. The in-cabin movie selection was excellent and varied. The internet: It's a good thing it was included in the price of the cruise, because it was inconsistent and cumbersome to use when it worked. The Service: The service was excellent and they seemed to be falling over themselves to make the passengers happy. They seemed genuinely concerned with doing their best. The excursions are weather dependent and it was winter, so some were better than others. The Ensenada trip to a closed off-season hotel was bleak. The pool was too cold to swim in and the place was deserted most of the time. We did a cruise to the Caribbean on the Celebrity Eclipse a few years ago. Everything about that cruise (except similar excellent service) was better—and at 25% of the price of this Regent cruise. Perhaps the NCL purchase of Regent is the reason. This is not the Regent of the past. Read Less
Sail Date December 2017
Overall, the trip was great. Negatives are few, but pretty major. Steak House was having major inconsistency issues. We went there twice. Both our visits had the same issues. Steak house was very disappointing. Food either over cooked or ... Read More
Overall, the trip was great. Negatives are few, but pretty major. Steak House was having major inconsistency issues. We went there twice. Both our visits had the same issues. Steak house was very disappointing. Food either over cooked or very under cooked. Just not all that good when it came to even the soups, salads and desserts. Service poor. The kind of restaurant you would never go back to. Main dining room was very good and consistent. The big surprise was the Italian themed restaurant located in the Buffett area at night. It was fantastic. From our great welcoming, seating, service, chats with the on site chef, to final hugs good bye, the place was great. We ended up eating there with new friends about 50% of our dinners. Christmas Goose on Christmas Eve! What a wonderful surprise. Veal to die for! The staff in this restaurant were all so wonderful. Our room was a standard balcony and we must say the rooms are huge. Large Flat Panel TV with a great diverse Movie selection. The walls and floors on the ship must have very good noise buffering as we heard very little noise from neighboring rooms. Bedding was substandard. We have never had such hard/heavy feather/fowl pillows and scratchy heavy blankets. We were very surprised at the pillow and blankets provided. I guess we should have complained, but we are not complainers. Big bathrooms, but showers are pretty small. Lucky for us we are averaged sized people. Our room stewards were lovely and efficient. We had a very smooth trip RT to Hawaii. I was worried about possible rough seas, but we were blessed with flat seas. I wish they would use better quality coffee beans in their espresso based coffee drinks, but you can't ask for everything. They seemed to struggle a bit on the drink service in the show room before the shows. Several times I just gave up and went to the nearby bar to obtain a glass of wine. I discovered that the wine selection was much better and more diverse then what was initially offered in the various dining rooms. After a couple substandard wines during a few dinners, I learned to ask what else they perhaps had available. They always had something better available complimentary. Loved the numerous soufflés offered in the main dining room for dinner dessert. Also best escargot appetizer I have ever had on a cruise. Entertainment was good. A few of the singers/dancers were weak and the sound struggled the first couple shows, but they seemed to get "in the groove" after the first couple shows. This was our first cruise with Regent and we were pleased to see that the fellow cruisers were a very casual bunch, considering how expensive the cruise was. We really enjoyed the lovely white glove tea time served daily with live music. Staff did a nice job presenting and serving a delicious selection of sweet and savory food items. Tea selection was a bit limited. As the cruise went on what little selection of tea offered got smaller and smaller. Did we just drink too much tea on this trip or did someone forget to order up more when the ship was in Los Angeles? Bar Service selection of high end liquors was great. Beer selection was a bit limited. It would be nice if they had a few microbrews or more varieties of beer from around the world. Given most of us on the ship are very well traveled, we would enjoy beverages from around the world. If we had one suggestion to the chef, it would be to spice up the food a bit. We found it a bit bland. We know the customers on the ship are "older", but we still would of liked to have more "flavor" when it came to ethnic foods provided. Other option would be to offer up seasoning sauces that could be served on the side. For example, a curry meal needs a bit of a tasty punch to it, or a side sauce provided to give the curry the needed punch in flavor. Over all we had a great time. The ship is very well run and the staff are great. We had just a couple disappointments. We have already booked an even longer Regent Cruise for 2019. You will not go wrong cruising with Regent. Read Less
Sail Date December 2017
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