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Sail Date: November 2018
My father and I had always wanted to go to Tahiti, he was turning 80 and I was wondering if we would ever get a chance to travel together since his health had suddenly deteriorated. Regent was the perfect cruise line. We were tired of ... Read More
My father and I had always wanted to go to Tahiti, he was turning 80 and I was wondering if we would ever get a chance to travel together since his health had suddenly deteriorated. Regent was the perfect cruise line. We were tired of the up charging for this and that. Wanted a cruise that we didn’t have to check our receipts for the day or worry about the extras. Everything was taken care of! This was a truly all inclusive trip. Of course there were crazy expensive drinks and cigars were extra ( which should be). Being people who enjoy finer scotches and Bourbons we were still satisfied with the selection on the ship. The staff went above and beyond to make our vacation unforgettable. The Crew even arranged to get us on a tour that had already left! It was the first time my mom was in the ocean with stingrays and sharks. Amazing! We got to know some wonderful passengers and staff which I know our paths will cross again. The entertainment was not like the mega ships, but we didn’t care. The craft sessions far surpassed anything on the mega ships! Unfortunately, I can’t remember names since I am writing so late. Broke my back riding horseback in Nuka Hiva. Do the Le Truck! Don’t go off and make your own plans there. My husband and I went diving and though the cruise line did not offer any assistance, some of the crew were very helpful in assisting us with getting some dives in and communicating with the dive shops for us, as well as making sure we got out on the first tender if needed. Definitely a trip of a lifetime! Read Less
2 Helpful Votes
Sail Date: June 2018
Link below : https://youtu.be/QppxUPE9V5c This movie shows mini view of the ship and what Norway has to offer. Exceptional!!! Food was excellent and it was sunny everyday and over 70 degrees. No fog no rain. Perfect trip! ... Read More
Link below : https://youtu.be/QppxUPE9V5c This movie shows mini view of the ship and what Norway has to offer. Exceptional!!! Food was excellent and it was sunny everyday and over 70 degrees. No fog no rain. Perfect trip! Staff is getting ur every need before you ask. Also dancers excellent. Professional shows worth going to. Rooms had large size balancies of which a lounger and two chairs fit. Along with a table. We ate bfast and dinners on our patio. We ordered from compass rose and had incredible view while dining they the fjords. Lots of energy with all the staff. Room steward was excellent. As everything we asked for he immediately got it for us! My favorite thing was the daily excursions. Very interesting choices to pick from! Worth paying the extra to upgrade on some of the higher level excursions. Over all 6 stars. We have been on mariner, navigator and explorer is definetly the best and the newest! Read Less
3 Helpful Votes
Sail Date: April 2018
My wife and I have been to most of Europe and South America, but never to Southeast Asia. We had sailed on the Voyager about five years ago and were eager to set it since its refurbishment in 2016, and a cruise from Bali to Hong Kong ... Read More
My wife and I have been to most of Europe and South America, but never to Southeast Asia. We had sailed on the Voyager about five years ago and were eager to set it since its refurbishment in 2016, and a cruise from Bali to Hong Kong looked good. It was! The ship looks wonderful, and our cabin (853) was beautiful in an excellent location. The cabin attendant kept it looking clean and fresh all of the time. The cruise director, Ray, was the best we had ever had in our twenty years of cruising. The lectures were wonderful, and most informative. The food was mostly excellent, although I didn't think that the French restaurant was anything special. Although Prime Seven was excellent, we enjoyed the Compass Rose the best because we were able to dine with and meet a lot of interesting fellow passengers. The shore excursions were mostly good, but we understand that having several excursions in every port for all 700 passengers is difficult. I do suggest that when several full buses are going on the same excursion that Regent consider have the buses alternate their routes so that they don't all arrive at the same place at the same time. Read Less
15 Helpful Votes
Sail Date: March 2018
When Regent announced the launching of a new ship several years ago, like most Regent cruisers, my wife and I were very excited, and had cruises booked on it for September of 2016 and March 2017. Life intervened, and we had to cancel ... Read More
When Regent announced the launching of a new ship several years ago, like most Regent cruisers, my wife and I were very excited, and had cruises booked on it for September of 2016 and March 2017. Life intervened, and we had to cancel both of these cruises. So when we were finally able to book another cruise on it, we were chomping at the bit to experience it, wondering whether our high expectations would be met. Clearly from the title of this review, they were... although with a bit of an asterisk. The ship- Regent hypes this ship as "World's Most Luxurious Ship". As I have not been on every cruise ship in the world, I cannot validate this statement, but if there is a more beautiful ship at sea, I would love to see it. The ship is, in a word, breathtakingly beautiful. OK, 2 words. But I cannot say enough about how impressive this ship is. Prior to this voyage, I thought the most elegant ships I have sailed on were Oceana's Riviera/ Marina, but I think the Explorer has them beat. From the stunning atrium, to each and every restaurant, lounge, theater..even the men's rooms were beautiful. (And I assume the same for the ladies' room, although I have no first hand knowledge of such and will take DW's word for it. ) The hallways of stateroom decks have lovely black and white photographs. The ship is a pleasure to walk around on. Cuisine- I have long been a fan of Regent cuisine, but I am now an even bigger fan. Every cruise line's main dining rooms offer "always available" items, usually steak, chicken, salmon, and perhaps a vegetarian dish. , The main dining room on Regent,, Compass Rose, now offers as always available: Meats: Black Angus New York Strip, Black Angus Rib Eye. Black Angus Filet Mignon, New Zealand Lamb Chops, Veal Medallions, Half Roast Chicken, Pork Chops Fish: Jumbo Shrimp, Maine Lobster Tail(!!) , King Sea Scallops, Norwegian Salmon, Whole Dover Sole(!!), Branzino. With a cornucopia of sauces and sides to mix and match with them. AND with a whole array of appetizers, soups, salads, such as crab salad, Norwegian gravilax, escargot....well, you get the idea. So in the unlikely event that there is nothing on the daily menu that sounds tempting, you can order something wonderful from the always available menu. For me, this is a game changer. No more checking the daily menu and having to try for a specialty restaurant reservation if there is nothing to your liking. The only problem- major difficult decisions need to be made every single night! Life is tough. Speaking of specialty restaurants, the Explorer has 4 of them, and IMHO, all are superb. Entertainment- Several years ago, Regent changed the company that managed the entertainment talent and production shows, and I must say that for us it is a change for the better. The talent of the singers and dancers has always been wonderful, but the production shows are at a new level. They are inventive, and creative, not typical cruise ship fare. And the LED backdrops and lighting in the Constellation Theater adds greatly to the enjoyment of the show. The only downside- it seems to me that the sightlines of the theater do not seem to be quite as good as I remember them being on the other Regent ships, but we never had any problem getting seats, provided that we got there at least 10 minutes ahead. There is nice entertainment in the lounges, the Regent Signature Orchestra for ballroom, a pianist, Deborah, who has a lovely voice, and our very favorite Regent talent, Boogie and Kasia, who played 2 or 3 sets every night in the Explorer lounge. Their later set provides great fast dancing music, and the delightful Kasia gets down on the dance floor and really gets the crowd dancing. Internet- The ship had the least horrible internet experience I have had on a cruise ship to date. I guess that's as good as one can expect at sea. Sure, it was still painfully slow, but the agony was far less than I have experienced in the past. Service much better in public areas than in my state room, where it was truly agonizing. Log in and out was a breeze, and my wife and I were both able to be on at the same time. Gym- best I have ever seen on a ship. When I first walked in, I did not see any treadmills in this rather large gym, only to find out that there was another room, separated by a hallway. Plenty of cardio machines, and strength- resistant machines. And now for the asterisk- Sadly, I think that the service has slipped a tad since my last Regent cruise. Not the stateroom attendants, nor the restaurant wait staff, they were still top notch. But in the lounges and pool deck, I frequently had a hard time getting service. I do not think that this is the fault of the staff- the crew is as hard working, friendly and accommodating as ever. I think the problem is in numbers- it seemed as if there was just less staff. I have no data to support this, it is just an impression. However, this was in no way shape or form anywhere near enough of a problem to put a damper on this wonderful cruise experience. One final word- these reviews are obviously very subjective matters, everyone's opinions are different and equally valid. But I always make it a point to ask people that I meet on board how they are enjoying their cruise, and for what it's worth, I did not get one response that was not ENTHUSIASTICALLY positive. The only grumbling I heard all cruise long was about chair hogs. So what else is new? Read Less
Sail Date: March 2018
We chose this cruise, as we usually do, based on itinerary. We experienced an incredible bonus on the first “leg” (Auckland to Bali). It was an “Artful Travelers” cruise. This group, in cooperation with Regent and PBS and NPR, ... Read More
We chose this cruise, as we usually do, based on itinerary. We experienced an incredible bonus on the first “leg” (Auckland to Bali). It was an “Artful Travelers” cruise. This group, in cooperation with Regent and PBS and NPR, had a special program focusing on documentary film making and Broadway. There were extra speakers (all excellent), Q & A sessions, cocktail parties, special documentary screening, a wine tasting, a sumptuous dinner, excellent cabarets, small dinners with the presenters - all without an extra fee. Artful Travelers has been in existence since 2004 but came as a surprise to us. We will back for another of their programs next February. That portion of the trip included wonderful ports such as Sydney, Cairns, Komodo island, and Bali. We remained on the ship for the next segment from Bali to Hong Kong. We especially enjoyed our stops in Borneo (loved the cultural experience) and Brunei. As usual, service throughout the trip was excellent. Food is uniformly very good and often excellent. We especially liked the newly designed/decorated Compass Rose. Regent is expensive, but the experience is exceptional. Read Less
Sail Date: January 2018
Much against our judgement we were swayed to try a competitor to Regent Seven Sea Cruises. For us sadly it wasn’t the best decision. What has become apparent is that most cruise lines do the least that they can get away with. Whilst ... Read More
Much against our judgement we were swayed to try a competitor to Regent Seven Sea Cruises. For us sadly it wasn’t the best decision. What has become apparent is that most cruise lines do the least that they can get away with. Whilst Regent do the most that they possibly can do for their clients. As soon as you book with Regent, they take total charge of your booking. Regent, take all the pain out of booking and travelling. Not only that but their guests receive a lovely leather iPad holder containing all the travelling documents and leather baggage tags as well as being fully briefed on the itinerary, excursions, dining arrangements, Culinary Arts Kitchen Classes, Distinctive Gourmet Tours – you name it. Checking - in is a joy. No lengthy queues! You are streamlined and before you know it you are on board being greeted with a glass of champagne with a superb lunch either at The Pool Grill or the excellent La Veranda. Probably in our opinion the best and consistent Buffet on the open seas. This is a Restaurant not a Café! The suites on board are carefully thought out and the attention to detail is amazing. Sheer luxurious quality and service. Dinning on Regent is an absolute pleasure. The choice is phenomenal with consistent value with its multitude of dining delights. Easy to book through the Concierge Desk with none of this supplement charging or wait listing attitude. Or if you are not in the mood, order Room Service. You can have a gourmet dinner served course-by-course, delivered to the suite to whatever you fancy. And be lazy and watch one of 200+ movies. A factor very much appreciated on Regent is the quality of the Food and Beverage. Excellent wines and spirits served throughout the ship. If it is not there the staff will get it for you. And of course to accompany the selection and type of cuisine. The entertainment and events on board are outstanding. Be it in the theatre, lounge bar or the Casino, guests are never disappointed. The standard of excursions presented by Regent is the highest we have experienced. Well put together and knowledgably presented tours and with none of this pack the buses approach. Always plenty of space on every excursion. On board activity is plentiful with an incomparable Spa and Fitness centre. There is always something going on that guests want to participate in. What really makes Regent head and shoulders above other Cruise Lines is their tremendous staff. From a cleaner to the Captain everyone has a marvellous attitude which inspire the guests on board. There is a spring in their step of sheer enthusiasm, charm and politeness. Secondly, their professionalism and service is second to none. Every staff enjoys their job and it is infectious. That is why we have booked three further cruises with Regent in the next fifteen months. Read Less
60 Helpful Votes
Sail Date: October 2017
The Problems with this cruise began about 2 months prior to sailing. The itinerary was changed. What we were told there was a problem with the Coast Guard, whales, the speed the ship could travel. Stops at Gaspésie and Charlottetown ... Read More
The Problems with this cruise began about 2 months prior to sailing. The itinerary was changed. What we were told there was a problem with the Coast Guard, whales, the speed the ship could travel. Stops at Gaspésie and Charlottetown Canada were removed and Corner Brook and Sydney were added. During the cruise it was announced that we were not going to stop at Corner Brook but would stay an additional day in Quebec. We were also not able to go ashore in Newport, RI. A schooner ship had gone aground at the entrance to the harbor the night before. The ship the Seven Seas Mariner is 15 years old and needs some/more renovations. The ship has 6 tenders/life boats. Unfortunately only 3 are licensed to tender people to ports when needed. At one port where tenders are needed only 2 were available because one was used on a emergency basis to carry a sick individual to port. On the 2nd/3rd day it was announced that there was an outbreak of a flu virus and there were 9 individuals inflected. The protocol for a outbreak on the ship was put in place. This means that the crew was constantly wiping down everything (hand rails, table tops, chairs, elevators knobs etc) with a wet substance that made everything sticky. All the common area restroom doors were propped open. You also could no longer serve yourself in the buffet line or even serve yourself a cup of coffee. If you check the CDC website you will notice that this ship had a reportable outbreak for a cruise in Aug/Sept. The good news is the Wifi is included in the cruise fare. The bad news it just doesn't work very well. In the evening there is no place to get dinner except in one of the dining rooms. The buffet is not open in the evening. If you want a quick casual dinner or just a little snack that is not happening. There are 2 nice specialty restaurants. However we found that we were only able to get into these restaurants one time each on a 10 day cruise. We paid for upgraded Air. On the return we were put on a Virgin Flight 1st Class from New York. Somehow that got changed to American Airlines business class. The price you pay for a cruise on Regent is high and you do not expect these problems. Read Less
7 Helpful Votes
Sail Date: May 2017
Regent offered the best itinerary and time of the Amazon River...hence we booked it! A careful evaluation on our return home leaves me with the following comments: The best..."all-inclusive" means just that...you pay for ... Read More
Regent offered the best itinerary and time of the Amazon River...hence we booked it! A careful evaluation on our return home leaves me with the following comments: The best..."all-inclusive" means just that...you pay for nothing - wifi, shore excursions, specialty restaurants, booze, friendliness of the crew, gratuities...nothing! The "very good"...cabins were comfortable and well serviced, for shipboard, we had good wifi, Prime 7 for steak was excellent (though service was a bit tardy). The "average" and "below"...daily entertainment on sea days was very limited, evening entertainment was weak. Restaurant service was very inconsistent - one day every efficient, next you would have to wave down staff to check on meal. The layout of the ship...all entertainment, lounges, etc. are at med-ship or at the stern...meaning that you must go on-deck to experience any port entries, sea life watching, etc. No lounge offers sea views while sipping a cocktail. Would we go back? Only if no other line offered an equal itinerary. Read Less
117 Helpful Votes
Sail Date: April 2017
Booked this cruise with our travel agent on its inaugural Barcelona to Venice Regent 25th anniversary cruise in April, as we both had birthdays that month. The ship was great, our room was great, the staff was great except for restaurant ... Read More
Booked this cruise with our travel agent on its inaugural Barcelona to Venice Regent 25th anniversary cruise in April, as we both had birthdays that month. The ship was great, our room was great, the staff was great except for restaurant management. My travel companion is gluten intolerant which was noted when we booked but through the lack of knowledge and incompetence of restaurant management, she ate something that was not gluten free which resulting in her having to spend two days of this expensive cruise sick in bed. Even after this incident and after meeting with management, they basically could not agree on what was available for someone with gluten intolerance. We would be told that a gluten free option was available at breakfast, but when it was asked for, restaurant staff said it was not and this how the whole ten days went and even worse, many promises made by management went unfulfilled. When we went to dinner at their upgraded Pacific Rim restaurant after my companion recovered, we were told by management that the head chef would meet us at our table to prepare a special gluten free meal for her, but when we got there, we got a menu with ball point pen checks next what she could have. So much for meeting the chef, but that is how the whole cruise went. To make matter worse, we paid extra for an ungraded 10 hour tour of Rome with a guide that dumped us at Trevi Fountain with map with circles around historic place in the area and told that we were on our own, a drive by a block away from the coliseum without even a photo opportunity and on two different occasions our guide lost people which resulted in 30 to 40 minute delays as went out to search. The guide was totally incompetent and the tour was not worth a dime of our money. It seems that when things start to go wrong, everything goes wrong. We were locked out of our suite twice when the electronic lock failed and at the end of the cruise Regent management managed to lose our luggage for 20 minutes between the bus and the air port terminal, but those are just the highlights of this expensive disappointing cruise and at that point all we wanted to do was go home. We have cruise with both Viking and Winds Star and the cruises were fabulous with absolutely zero problem, but on Regent it was a comedy of errors. Regent is definitely off our list.......... Read Less
30 Helpful Votes
Sail Date: March 2017
this was not my expectation, and not my first cruise. It was a nightmare. never again. never ..they are awful. not according to their brochure. they have breached the contract with me, since i did pay and did not deliver what they had ... Read More
this was not my expectation, and not my first cruise. It was a nightmare. never again. never ..they are awful. not according to their brochure. they have breached the contract with me, since i did pay and did not deliver what they had promised. they should be reported to the health authorities. ship was 3 hours late, Bed bugs,was itching and my arm got bloody and then infected, and the ship doctor would no help me and said: what do you want me to do? dirty linen, bed vibrating, noises, my room under the pool, restaurant, under the chaises, chairs, no chairs for the pool, no one would help, i had to lay on the floor, no clean towels by the pool, from 6:00 am to 2:00 AM had not one moment peace because of my bed vibrating..my bed was vibrating for the entire trip, pillows smelled body odor, room service never came with the orders , missing always food, and the then food was served with fowl smell, horrifying service, fatty food, gym had al broken bikes, and equipment, spa? what spa. all leftovers, from the night before or no service at all. always ham or pork, never a decent meal. had to wait almost 2 hours for to be served. they would not add me to the big table to meet and sit with other, since i was traveling solo. awful entertainment, hardly anyone in the big theater. ship was flying, and i was wobbling for 10 days. hit my ring and i lost my emerald, the ship was going to fast but then found it. i had no sleep for 10 days, and then the staff, under the captain, called me in to ask me to sign a paper so i would not complain ever. they are a disgusting company and i am never going on another cruise as long as i live. i spend a fortune and now AMX is not even helping to withhold the funds and help me with this aggravated expense that i did not need to spend. Read Less
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