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1 Helpful Vote
Sail Date: March 2018
We chose this cruise line upon advice of a travel agent and used it first in March of 2015 ( Navigator ). We felt guilty we were treated so well. the excursions and ports were all fantastic and we could not find enough time in the day to ... Read More
We chose this cruise line upon advice of a travel agent and used it first in March of 2015 ( Navigator ). We felt guilty we were treated so well. the excursions and ports were all fantastic and we could not find enough time in the day to do or enjoy all the ship had to offer. The captain and many of the crew we recognized from the Navigator in 2015. That made us feel very confident. As with the previous cruise it was to celebrate our anniversary. In 2018 we sailed again, this time on the Explorer. It's a little bigger. The gym is definitely bigger and better. The restaurants all were great as well. Some of the docking was a bit inconvenient compared to previous trips. At Key West we docked opposite the main , downtown , area (less expensive docking fees? ) but we had a trolley take us to downtown. That particular shore excursion, "Discovering Key West" did not measure up. It was probably beyond Regent's control. We were supposed to visit an aquarium , a ship-wreck museum, and the tour of the town. The driver did an O.K. narrative but less than in 2015. When he dropped us off downtown, we, and many others asked about the ship-wreck museum and the aquarium. He responded by quickly stating it was included on our tickets but none of us EVER saw an aquarium ( it was at the other end of town ). The museum was an easy find. As with any cruise there's a few self-important, arrogant, haughty old idiots that think they're above everyone but the other 98% of those aboard were very unaffected and friendly. Overall, a pretty good trip and we'll do it again. Read Less
3 Helpful Votes
Sail Date: March 2018
After a dozen cruises on large common cruise lines, my husband and I chose Regent. We’ve been on the 7 Seas Explorer 3 times in the past 3 years. We plan on going on another Regent cruise, they are that good. The first two were in ... Read More
After a dozen cruises on large common cruise lines, my husband and I chose Regent. We’ve been on the 7 Seas Explorer 3 times in the past 3 years. We plan on going on another Regent cruise, they are that good. The first two were in Europe and the last one was in the Caribbean. We are in our early 60’s, fit, & seasoned travelers. All 3 of the cruises had truly excellent service in all areas. This is a main attraction along with their gourmet food. All 3 times we have had true culinary experiences in their restaurants, Prime 7 and Pacific Rim in particular. Their service and food are clearly superior to all the major large cruise lines. Although Regent is a more expensive cruise line, it’s totally worth it. Also, all of the tipping/service charges are included. For me, that’s a relief. It’s hard to figure out how they get such friendly, helpful, respectful workers but they do. All of the rooms have verandas, as well. The majority of the passengers of the 3 we were on, were probably average age of 70 - at least it seemed like it. I’d like to know the true average age. To be honest, on the first night of the first cruise I looked around the dining room and the main lobby and thought: “OMG, I am trapped in in floating nursing home.” There are a lot of slow-moving passengers using canes and walkers which is quite a contrast to some of the other cruise lines we’ve been on. Some have wheelchairs and personal assistants; but as the week went on, we realized there were a lot of advantages to being the younger ones on an older-person’s cruise. First of all, I ended up being inspired by these older, handicapped passengers who continued to enjoy life despite their difficulties with ambulation etc. Most of the time, they yield the hallway to the faster-moving passengers. They are respectful and courteous. They converse in just the right amount of pleasantries. If you wanted to talk, most had very interesting lives and stories to tell. Never even once did we see anyone drunk or causing a problem. The “active” excursions are usually small since most of the older passengers choose less energetic tours (there were only 6 of us who went on the jungle river tubing experience in Belize - which actually was rather boring and don’t recommend it but it was very personalized). The gym and spa area are practically empty (except for a few of the staff working out). I found all of this to be tremendously advantageous. A few tips: If you can’t get the excursion you want when you first book your cruise on line - check back before you leave and definitely when you get on board. People often cancel and the cruise line adds excursions. You can almost always get what you want if you are a little persistent. The excursions in Europe were really well done and totally worth going on - even if you’re not a group-tour kind of person. The tour guides know the history, culture, and geography of the area and it’s a very good learning experience. There wasn’t even one disappointing tour. It’s a little frustrating with loading up the bus with slow-moving passengers but as long as you know it ahead of time, just don’t rush back to be first on the bus. Linger at your destination and enjoy the extra time while the bus is being loaded. I could go on FOREVER about the EXCELLENT ports of call in Europe; but suffice it to say you would not be disappointed on the cruise that starts in Rome going through the Mediterranean or the cruise that starts in Athens and goes up the Aegean coast line. They were truly breathtaking & fascinating. The Caribbean excursions were not as good as the European cruise excursions; but I think it’s a reflection of the countries. The tour guides in Belize, Guatemala, and especially Honduras were somewhat disorganized and the guides had little to say on the bus which was a bit disappointing but not a huge negative. All of the Mexican ports of call, the Grand Cayman, and Key West were terrific though. For us, the Caribbean excursions took up so much time that there was little or no time left to look around the port on our own. For that reason, here’s another tip: most excursions meet in the ship theatre using a ticket system. Once you get your ticket, you meet your group out on the pier. If your excursion is a couple hours after the ship docks, you don’t have to wait around for your tour. You can go out - check out the port area - and come back for your excursion. Twice we missed an opportunity to see a port because we thought we’d have time afterwards but the shops were closed when we got back. We should have gone out before our excursion. We took excursions in Guatemala and Honduras that involved long bus rides through poverty stricken areas. I felt sad seeing all that - such that I wished I was there on a mission trip rather than as a tourist. There’s nothing anybody can do about that but something to keep in mind if seeing all that on a vacation would bother you. Book your specialty restaurant reservations early - the prime times around 7 pm go fast. The Compass Rose serves excellent food if you don’t get all the specialty reservations you want, though. No worries - you won’t have mediocre food anywhere on that ship. Remember that room service is 24/7 and they do a great job. If you want to book spa services (especially on Days at Sea) do that early too. Something else to keep in mind, the medical office has very limited services. We had an accident on one of the excursions causing large bruising and scrapes but we had to see the security officer first to determine if we were truly on a ship-sponsored excursion before they would take care of us. They didn’t do any of the wound care - they just gave us supplies to do it ourselves. For a variety of reasons, passengers are safer all-around if they stick with ship-sponsored excursions. As always when traveling, you have to really keep your wits about you. On our Regent cruise that stopped in Venice, I had my phone stolen by the port screening person as it went through the X-ray machine. I didn’t notice right away but went back in less than a minute and I got no cooperation from anyone to help me get it back. It was very upsetting. Stay at the screening place until you confirm all of your belongings are there. On the European cruises, the speaker was Terry Bishop. He’s unbelievable. He mixed knowledge, humor, and music perfectly. We looked forward to the lectures every day. The speaker series on the Caribbean cruise was terrible, though. For some reason, the cruise line decided to go political and had a speaker who discussed one side of US politics. That was very disappointing. As with all cruise lines - the daily activities sheet is important to check. There’s a LOT going on around the ship each day and it’s easy to miss out on something if you don’t check out the schedule of daily events. Their small-group bands, theatre shows, comedians, etc are all good. One night there was a party on the pool deck with the buffet & dancing under the stars that was really tremendous. Overall - this is a 5 star, sophisticated cruise line providing cultural experiences and good fun. Read Less
30 Helpful Votes
Sail Date: March 2017
this was not my expectation, and not my first cruise. It was a nightmare. never again. never ..they are awful. not according to their brochure. they have breached the contract with me, since i did pay and did not deliver what they had ... Read More
this was not my expectation, and not my first cruise. It was a nightmare. never again. never ..they are awful. not according to their brochure. they have breached the contract with me, since i did pay and did not deliver what they had promised. they should be reported to the health authorities. ship was 3 hours late, Bed bugs,was itching and my arm got bloody and then infected, and the ship doctor would no help me and said: what do you want me to do? dirty linen, bed vibrating, noises, my room under the pool, restaurant, under the chaises, chairs, no chairs for the pool, no one would help, i had to lay on the floor, no clean towels by the pool, from 6:00 am to 2:00 AM had not one moment peace because of my bed vibrating..my bed was vibrating for the entire trip, pillows smelled body odor, room service never came with the orders , missing always food, and the then food was served with fowl smell, horrifying service, fatty food, gym had al broken bikes, and equipment, spa? what spa. all leftovers, from the night before or no service at all. always ham or pork, never a decent meal. had to wait almost 2 hours for to be served. they would not add me to the big table to meet and sit with other, since i was traveling solo. awful entertainment, hardly anyone in the big theater. ship was flying, and i was wobbling for 10 days. hit my ring and i lost my emerald, the ship was going to fast but then found it. i had no sleep for 10 days, and then the staff, under the captain, called me in to ask me to sign a paper so i would not complain ever. they are a disgusting company and i am never going on another cruise as long as i live. i spend a fortune and now AMX is not even helping to withhold the funds and help me with this aggravated expense that i did not need to spend. Read Less
134 Helpful Votes
Sail Date: March 2017
What a horrible experience taking the Regent Explorer to the Caribbean, Mar 6-16, 2017. To begin with, our plane was late in getting to Miami. Once we cabbed it to the pier, there was no sign staytng Regent Terminal. Luckily, we found a ... Read More
What a horrible experience taking the Regent Explorer to the Caribbean, Mar 6-16, 2017. To begin with, our plane was late in getting to Miami. Once we cabbed it to the pier, there was no sign staytng Regent Terminal. Luckily, we found a security guard who unlocked the door and we carted our luggage to the ships reception area. The ship had been notified every 10 minutes regarding our late arrival but offered zero assistance. Once on the ship, our luggage was transported to our stateroom. We never were shown the usual emergency procedures which I believe is law. All food was frozen- this includes orange juice, to fresh fruit and meats. Fish was frozen. Had 3 meals in the Compass Rose (main dining room) for breakfast, lunch, and dinner- total unorganization. Never made it to the Asian restaurant after hearing negative comments regarding the food. Had dinner in the French restaurant- just OK. Prime 7 (steak restaurant) was good as was the cafeteria which at night became the Italian restaurant. The staff was very friendly but again, needed proper training which lacked. The “free” excursions were a total waste. After signing up for the cruise with a 6 week timeframe, there were few excursions available. This is not shared until after one books the cruise. The Ports were a waste- never saw the cities since the docking locations were in industrial areas, or man made ports created by the ship line. In a 10 day cruise, there were 3 movies shown (also available in your stateroom,) a singer brought onboard, 4 stage productions using the singers and dancers. For a 6 star ship, the entertainment was nothing special. Considering all of the negatives that we experienced, we went to the General Manager Michael to share our experiences. His retort to me was “What would you like me to do for you?” This clown would have been better off as a comedy act than a General Manager of a ship! All in all, Regent should become a Carnival ship instead of what is called a 6 star ship. Carnival owns them- STAY AWAY! Read Less
14 Helpful Votes
Sail Date: March 2017
This is our 4th cruise. We've been on Holland America for their Mediterranean cruise (Ancient Civilizations) and their Baltics cruise. We also took Paul Gauguin cruise in French Polynesian. This was our first trip on Regent and our ... Read More
This is our 4th cruise. We've been on Holland America for their Mediterranean cruise (Ancient Civilizations) and their Baltics cruise. We also took Paul Gauguin cruise in French Polynesian. This was our first trip on Regent and our first cruise without our two children. My husband and I absolutely loved the Explorer. It is a beautiful and luxurious ship. There are about 700 guests. It's a quiet ship, no rowdy music or games at the pool. Wonderful and huge fitness center at the back of the ship with windows all across the three rooms. It sits above the Canyon Ranch Spa and the infinity pool. Very lovely spot in the evenings. The infinity pool was always warm and not salt water like the main pool. We had a concierge level suite (#1024), which was quite nice. They tried to get us to upgrade to the Penthouse suite but it was $3,200 more and only a little big larger. The Penthouse suites comes with a butler but we two suites and two butlers on the Gauguin and never really used them. Our Regent suite was smaller than our Deluxe Veranda suites on Holland America but much larger than our rooms on the Gauguin. The bathroom is huge and lovely - double sinks, marble and tile everywhere, stand up shower with lovely rain head shower and separate bath/shower. The bath is the entire width of the room and right next to that is a walk in closet - also the width of the entire room! There were more drawers and shelves in the room then we needed for our 10-day cruise and we had a lot of clothes and shoes. The suite deck is huge - lounge chair and two sitting chairs and a big round table. Definitely as big as the one on Holland America. The entertainment is fabulous with live shows throughout the cruise, as well as many live singers throughout the several lounges. The food on the Explorer is delicious. We tried all 3 specialty restaurants. We thought they were all very good but Prime 7 steakhouse was the best. They also turn part of the Veranda into an Italian restaurant for dinner. No reservations required. It was our favorite. The portions at all the restaurants, including Compass Rose (the Main dinner dinning room) were quite large, much larger than typical cruise fare. The staff on the Explorer are very friendly and professional, mostly European staff unlike the other ships we've been on. Our suite stewardess and steward were amazing. They did such a wonderful job with our suite. We did an excursion at every port. In Cozumel we did ATV rides in the jungle then a stop for lunch at a beach club (the beach club was fair), then dinner on our own at Guidos (ship didn't leave until midnight). We highly recommend Guidos. It is amazing (was recommended to us by a friend of the Mayor of Cozumel). Definitely order the garlic bread and red snapper with mangos. It's to die for. In Costa Maya, Mexico, we did a walking tour of Mayan ruins, which were amazing. Very impressive and in much better condition/restoration than we expected. In Guatemala we did a Eco Hike, which included a fabulous lunch at a wonderful eco lodge and then a hike up into the rain forest with a knowledgeable guide and a demo of tapping a latex/rubber tree. In Belize, we went to the beach/pool resort. What a fabulous place. There is room for 4,000 guests but our ship held about 700 and probably only half went to the resort so we had the place to ourselves. They have a glorious pool that winds forever, zip lining over the water, kayaks etc. There is a little village with shops, restaurant huts and bars. Very fun. In Roatan, Honduras we took the Jolly Roger Catamaran & Snorkel excursion. This was the best snorkeling trip we've been on and we've been on at least 10. The crew is so much fun. They had two divers in the water with us and one on a kayak watching the group. There were probably 60+ of us on the boat and it didn't seem chaotic or crowded at all. They took us to a lovely reef with loads of fish. In Grand Cayman, we went tot he Whitehouse Beach Resort. It is magnificent. And you have to have the frozen Mojitos from the bar over the water. A wonderful al la carte lunch was included. On one of our At Sea day, we had massages at the Canyon Ranch Spa - fabulous. On the other At Sea day, we took a cooking class. The kitchen is amazing. Each participant had their own mini kitchen set up. We cooked a fabulous app, fish stew and tiramisu paired with wine of course. Like most cruises, the alcohol flows constantly. The only drawback for us was the age of the guests. We are in our early 50's and very active. We were told that the average age was 58. I would say the average age was closer to mid-60s. There were a lot of guests in their 80s for sure. I'd say only about 25% of the guests were under 60. Read Less
24 Helpful Votes
Sail Date: March 2017
We have cruised on Regent Seven Seas several times and loved it every time, but we had not cruised with them since they were purchased by NCL. We wanted to cruise on the Explorer, "the most luxurious ship ever built", but were ... Read More
We have cruised on Regent Seven Seas several times and loved it every time, but we had not cruised with them since they were purchased by NCL. We wanted to cruise on the Explorer, "the most luxurious ship ever built", but were concerned that the quality we had experienced on our earlier Regent cruises would not have been maintained under the new management. We also read postings on Cruise Critic in which people expressed unhappiness with the new ship. However, we couldn't have been happier with our cruise on the Explorer. In our opinion, Regent quality has been maintained. The staff was as welcoming and accommodating as always, the wine was poured as liberally as always, and the food was as excellent as always. We especially liked the new menu, in which passenger favorites such as lobster, shrimp cocktail and filet mignon are available every night in addition to the always excellent daily specials. Our suite was very comfortable and our balcony was larger than on other ships we have been on. Even though we were near the back of the ship, there was very little motion and absolutely no vibration except when the ship was backing up or using the thrusters to maneuver. We do agree with some of the earlier postings that said they found the decor rather dark on the Explorer. We did too, but that is just personal preference. And although all the marble, gold and expensive woods probably do make the Explorer "the most luxurious ship ever built", we didn't really think it seemed any more luxurious than the other Regent ships, which also have the wonderful staff, excellent food, etc. Regent Seven Seas continues to be our favorite cruise line. Read Less
3 Helpful Votes
Sail Date: March 2017
My cruise on Regent Seven Seas Explorer March 2017 I flew over on Virgin in Premium Economy and it was fantastic. I arrived at Miami airport and had to go through immigration which was fine as I got a very pleasant officer who was ... Read More
My cruise on Regent Seven Seas Explorer March 2017 I flew over on Virgin in Premium Economy and it was fantastic. I arrived at Miami airport and had to go through immigration which was fine as I got a very pleasant officer who was intrigued by the fact that I live in Gibraltar!! After getting through all the formalities I went to wait for the Super Shuttle which took me to the Hyatt Regency Coral Gables where Regent had booked a rook for my sister and myself.This was included in the Concierge Suite price. The ship[ was waiting for us the next morning and check in was easy and quick.We were soon onboard and having lunch. Our suites were ready for us at 2.30. Our suite was 608 on the port side.Odd numbers are on starboard. The suite had two very comfy beds and amazing pillows. My sister is allergic to feathers and she was given non allergenic pillows . The bedding was super quality and the usual white .The pillow cases were Oxford , I think they are called, pillow cases with a silvery thread in the border. Bedding seemed to be changed very frequently as were the super soft towels even though we put them back to be used the next session. We counted the lights in the suite which were sometimes tricky to get them all off at the same time!! There were THIRTY lights in the whole suite even one in the shower!!!!! They were operated by NINETEEN switches!!! There was a huge TV attached to a door over a marbled topped unit. This door enabled you to watch TV while sitting on the sofa or swing it round while in bed! I found myself looking up to this TV thinking that it was a mirror!! We had a fridge which was kept full of drinks. Remember on Regent all drinks are included so they just kept it full. Fresh fruit was also there in a bowl and replenished when needed. The balcony was deep and wide and had two big reclining wicker chairs a chaise lounge and a table. The coffee table in the suite had fresh orchids in a vase! There are curtains between the bedroom area and sittingroom are which could be drawn if need be. The curtains at the window and French window had blackout curtains. The bathroom had a deep bath which had a shower as well. There was also a separate shower with glass sliding doors and two showerheads. One hand held and the other overhead….so you had to be careful how you operated the tap or you got a blast of chilly water on your shoulders!!!!The tiles on the floor had a large rectangular section of non slip tiles. The loo was as usual!! Then there was a marble topped unit with a selection of drawers and two washbasins , the soaps lotions etc were all L’Occitane which has converted us to using them!!!!There was a powerful hairdryer which was not attached to anything but if it crept into your suitcase you would be charged 44 dollars!!! There was also a magnifying mirror which had a light. In the walk in wardrobe, which was big, there was a full length mirror ample hangers both the usual kind and sating covered ones which all duly rattled on the last night!! The safe was at the top of a chest of drawers. This area had a sliding door which operated the light …..which we discovered after hunting for a switch!!there was also a shelf on the floor so that shoes could be palced on top of as well as underneath. The door was operated by the usual keycard BUT it was not thrust in a slot but just gently scanned by a black ‘scanner’ on the door. The keycard was then placed in a slot inside the suite so that all electrics were able to function. Interestingly there were USB slots by the beds so you could charge your ipad etc there with no need for a plug! I think that I have covered the actual room …. Dining There is the MDR Compass Rose where you are asked if you wish to share or just want a table for two….your choice whenever you go unless the tables for two are occupied. There are speciality restaurants…Prime 7 for steaks…Chatreuse for French cuisine…Pacific Rim for Asian and then another for Italian. All are included in your cruise fare….as are ALL drinks at any time on the ship.Pre dinner drinks are accompanied by canapés. Food in the MDR has so many choices that you are spoilt for choice.I have never seen such an extensive menu. There are tablecloths even in the self service restaurant which are changed for every set of people dining at them. Fabric serviettes used all the time nothing paper and no trays to carry your choices back to your table but plenty of lovely stewards at the ready as I found out when I fell over!!!!!!!! There is of course 24/7 room service. Entertainment The theatre is big enough and there is one Show a day or a movie if no show. We went to a couple…the 12 singers and dancers from the ship were good and put on a good show.Later on in the cruise we had a very mediocre singer who sang swing which I do not like . There was during the day a lady from the Smithsonian Institute who gave us lectures on Pirates in the Caribbean. These were quite well attended and were interesting. There was the usual Casino and two big shops but with pricey goods! One pool on the deck and an infinity pool in the spa. There always seemed to be an abundance of sunbeds but as I get the sun here in Gibraltar I didn’t choose to sit out! Some sunbeds had a hood like a pram!! There were others for two and the normal ones for one. Up on the top deck there are two putting courses or whatever they are called! I also think there was a court of some kind but only went up there briefly. There were areas for dancing but that’s not my thing so don’t know what it was like to be honest. The entertainment team were highly visible and always ready for a chat. They ran a trivia quiz during a very civilised Afternoon tea !! Tea was served with the waiters wearing white gloves . Different days had a theme like Viennese or chocolate. Tours These were for the most part all included but there is the odd one where you have to pay a supplement. A tote bag was in our suite for us to take on tours with us. SOLO travellers I wasn’t going solo on this one but attended the solo meet on the first full day. They met every evening at 6.45 till 7.15 where they could all go as a group for dinner if they so wished. A member of the entertainments tea hosted the meeting AND went to dinner with the group which I thought was a lovely touch! We met some interesting characters on our cruise!! There were supposed to be 25 solos on our cruise but the most we ever met was about 6 of them and all ladies. Ship EXPLORER itself The ship is obviously new yet some areas of carpet were a bit worn as in the pattern had worn off!! That is the only negative!! Carpets…marble were all beautiful and kept spotless by the hard workers which you didn’t see too much so makes me think it is done at night. Chandeliers were amazing especially the one by the entrance and a double sweeping staircase which is gorgeous and huge!! Beautiful different kinds of leather armchairs are all over with plenty of cushions. We never saw a crowded area apart from the hour before disembarking. FYI…in our suite we had THIRTY lights ,even one in the shower!!! Our challenge every night was finding which one of the NINETEEN light switches belonged to which light!!!!! Read Less
5 Helpful Votes
Sail Date: December 2016
We chose the Regent Seven Seas Explorer based on it's reviews and previous experience with this cruise line. We were more than delighted with it as it was the very best one we have been on. The Seven Seas Suite was spacious and ... Read More
We chose the Regent Seven Seas Explorer based on it's reviews and previous experience with this cruise line. We were more than delighted with it as it was the very best one we have been on. The Seven Seas Suite was spacious and very well appointed. Our butler, Sukesh, was there and meet our every wish. He was great! The three specialty restaurants would get 5-star ratings in any city. Everything from the dishes used and attentive staff to the wine served deserve recognition as wonderful. These specialty restaurants also take turns serving lunch which are a much more relaxing alternative to the buffet lunches on the pool deck level. The overall ship was amazing and worthy of their excellent reviews. The attention to detail was very special. We were particularly impressed with the lighting and the marble floor designs. The ports were not exciting to us as we have been to many of them before. St. Barts was the best. Read Less
4 Helpful Votes
Sail Date: December 2016
We chose this cruise because we wanted a family vacation in the sun. Most of the cruise was perfect. We booked late and I was told we would either be put in a room for 3 or have a rollaway bed. They put a blowup mattress in the cabin which ... Read More
We chose this cruise because we wanted a family vacation in the sun. Most of the cruise was perfect. We booked late and I was told we would either be put in a room for 3 or have a rollaway bed. They put a blowup mattress in the cabin which even my youthful daughter found miserable. They finally brought a rollaway but it was only a foot off the ground and collapsed. The rest of the cruise was perfect. The food was great. John the cruise director made a point of getting to know us. Two of the singers Clara and Mark had dinner with us, and were charming dinner companions. The ports were varied, so there was something for all involved. We appreciated the stop in the Dominican Republic, because although it was poor compared to the other ports, the people all expressed gratitude that we stopped there. We ate in all 3 specialty dining rooms, and enjoyed them all. Compass Rose we had a waitress named Risky who was awesome. She found a way to make anything we asked for happen. Cabin 656 was good location as it was low enough in ship that even when weather was less optimal you didn't feel the motion. It was close enough to elevator, but not noisy. The laundry was on this floor and easy to use. Read Less
2 Helpful Votes
Sail Date: December 2016
Almost everything about this cruise was wonderful. The ship is beautiful. The food, service and entertainment were all very good. We liked the new restaurant, Pacific Rim, and thought the expanded menu in Compass Rose was an ... Read More
Almost everything about this cruise was wonderful. The ship is beautiful. The food, service and entertainment were all very good. We liked the new restaurant, Pacific Rim, and thought the expanded menu in Compass Rose was an improvement. We liked the food in Chartreuse better than the old Signatures. But we thought the menu in Sette Mari could use an update. According to the RSSC website, one of the perks for staying in a Master or Grand suite is "VIP status to include dinner with the Captain." We stayed in a Master suite, but did not get invited to eat with the Captain. I asked for an explanation, but did not get one. Instead, we got a last-minute invitation to eat with the Staff Captain. Regent should remove this perk from its website if it does not intend to honor it. Embarkation went smoothly and disembarkation was OK until we left the ship. In the past, Regent had numerous people directing passengers to the buses and the buses were clearly marked. But on our last 3 cruises, we received almost no help locating the right bus. We ended up on the wrong bus, but fortunately it went to the right airport. Apparently, Regent loses interest in you once you are off the ship. Read Less
160 Helpful Votes
Sail Date: January 2016
After many cruises on many lines, took this cruise on Regent Navigator. So... this ship should not be charging what they do because, unfortunately, there are many other cruise lines that charge the same amount of money and are much ... Read More
After many cruises on many lines, took this cruise on Regent Navigator. So... this ship should not be charging what they do because, unfortunately, there are many other cruise lines that charge the same amount of money and are much nicer. Yes, this ship is going into dry dock for improvements, but, the physical layout of the ship will not be improved. The good, staff is pretty good, although no-one tried to learn my name as they did on Crystal. But they were a good wait staff. Entertainment, hmm....not that great. Two nights of looking at staff for entertainment. We were polite though. Not good. Yes, the ship has a vibration problem, and everyone on the ship is tired of hearing about it from passengers. So, my cabin was good, my cabin attendant was good, and tours were awesome, as was the guest lecturer. I would suggest that everyone, research your cruise and ship lines. Understand that there are good things and not so good things about ships and cruising, and make an educated choice for your next trip. I personally had a good time on the ship because the staff wants to please you, and they do. But, if you compare this ship to other ships of the same size, unfortunately, this particular ship would not match up. Read Less
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