We were under the impression that Regent was a luxury cruise line and we wanted to try it .Oh what a mistake that was
We tried to be positive but found the food very hit or miss throughout the ship,we never truly experienced a really memorable meal
The poor service was clearly down to poorly trained and shortage of staff
The excursions provided by Regent that we booked on were an absolute ...
We chose Regent because of reputation, word-of-mouth, travel agent recommendation and I wanted to do something special for my wife's 70th.
Our strongest possible advice if you are considering Regent for your next sailing is to look at anyone else first - particularly perhaps Silversea or any other decent line.
Regent are a thing of the past.
Dreadful pre-cruise organization of travel and ...
That’s the sound of our hopes and dreams crashing…we had anticipated this trip for several years. Regents promises (taken from its website” exquisite meals, refined service and exhilarating shore excursions” but we found it was anything but.
The rooms in the boat are very nice, but that’s where the luxury stops. The food was not up to standard and the tours were not well thought out; it ...
We chose this cruise because it had ports on Singapore, Indonesia and Australia. We had read many great reviews about Regent having sailed on Oceania the sister company now owned by NCL. This ship was supposed to be a trip of life time. Embarkation was delayed due to disorganized by Regent at the port in Singapore. When we finally were bused to the port passengers were still getting off. ...
We chose this cruise because of it's itinerary. We have cruised a lot. In a nutshell, the ship itself met our expectations. Comfortable. Clean. Staff friendly and helpful. Food very good. Entertainment good. Our only disappointment were the excursions -- unless you pay extra, you get mediocre excursions -- mostly long bus rides. But the poor rating has nothing to do with the excursions. ...
This was a cruise in celebration of forthcoming Golden Wedding and a birthday on board. We had selected this cruise because of recommendations from our friends how helpful they had found the crew with respect to special meals. We had sailed on one of the early voyages of the RSS Explorer in 2016 and found the service and cabin exceptional, catering for every need without any problems.
On this ...
This cruise was in 2018. Regent should just give up on this ship and ship out the cruise director too.
The staff on Navigator is simply outstanding. The food, overall, is terrific and the staff goes beyond and above each meal to bring a wonderful experience for everyone.
The ship is clunky and quickly reveals the origin as a Soviet vessel designed for either spying or ice-breaking. You can ...
Our travel agent recommended this line. We have traveled extensively...more than 140 countries....and cruised on many cruise lines. We booked because of the itinerary. I have to say it was a horrible experience. There were multiple changes to the itinerary with little explanation which was very disappointing. My husband along with a number of other passengers became ill. The doctor on board ...
We had cruised with Regent previously. Unfortunately they disappointed us with this cruise. Not the destination, but the service, the lack of staff understanding of the clients needs. Their general demeanour at the destination services and reception desk. We were left with no tours in Myanmar and the general discontent amongst other passengers was overwhelming. There were numerous complaints from ...
This was our eighth Regent cruise and last. The trip was billed as "journey to nirvana" with the highlight two days in Saigon. They claimed the weather was bad so they cancelled the port call in Vietnam. Then they cancelled the stop in Malaysia. We were left with a lot of sea days and no "nirvana" The real reason they could not reschedule these stops was that it was Chinese New Year and no on was ...